NoOp <[EMAIL PROTECTED]> wrote: > On 01/17/2008 06:19 PM, rob clement wrote: >> I was helping another user yesterday and I came across a situation >> where she claims that the OpenOffice.org 2.3 folder was not created >> in her >Start >My Programs. I was helping her using Skype to speak >> to her so could not see for myself. >> >> Once the install had run I got her to use My Computer and go and find >> the swriter program and create an icon on her desktop for her to run >> it and it did run. I also showed her to use >File >New to create >> other types of output. No doubt I will hear if she has any further >> problems. >> >> Has anyone else had this happen to them under windows or under >> another operating system? >> >> Thanks >> >> Rob > > Nope, never on Windows (sometimes on linux when I forget to do desktop > integration :-). Could it be that she just missed it in the list? Is > it there now? > > Sometimes a user will be looking on the programs above the "Programs" > list instead of actually in the Programs menu. Alternately, they look > for the program in alpha order & miss it because a new install gets > placed at the bottom of the list. Have her go back into Start|Programs > and then right-click on any of the programs there. Then have her > select "Sort by Name" and see if OpenOffice.org 2.3 magically appears > in her list of programs. > > If it's still missing, then the install may have been corrupted & you > might try having her reinstall.
Interesting. I have XP Pro on a P4 here and no icons, no Programs entry. I've checked the MD5 sum for the download, installed, uninstalled, killed AV and spyware monitors and installed again; nothing changed. Any ideas what I might be doing wrong? I watched the install windows closely for an option to have/not have the icons & programs entry, didn't find any. It's only an annoyance; I know how to create them, but ... newbies won't necessarily know how. Are you certain you're not just re-using older shortcuts somehow? Thanks for any comments. Twayne --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
