I haven't seen that issue personally. To b clear, the snmp agent on the device in question returns to service, but the "clear" message you're getting indicates a process table is up? In theory (and in practice in every case I've observed) you should be getting a corresponding "snmp agent up on device X" event if it comes back online - this would clear the event. Is this for a single device or multiple devices? If it's a single case (or perhaps even multiple devices), probably the easiest route would be to create a new event class for that device and map both of the events to that class, setting the "Process table up" event's zproperties zeventseverity to clear. This is kind of gross since /status/snmp should be handling these issues by default and there might be unforseen (by me at least) side effects of setting things up the way I describe. Another, possibly better, option might be reading up on subclasses - these seem like they might do what you need, but I have no ex perience with them. Hopefully someone with a larger degree of clue than me adds to this...
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