Re: [IxDA Discuss] Fwd: Dilbert showcases a reaction to design

2008-10-27 Thread Juan Lanus
On Sun, Oct 26, 2008 at 6:23 PM, Andrew Boyd [EMAIL PROTECTED] wrote:



 On Sun, Oct 26, 2008 at 11:53 PM, Juan Lanus [EMAIL PROTECTED] wrote:

 It also showcases a hardcore developer´s reaction.
 Dilbert reaction to the harsh critic on his design is to diminish it: his
 reply is almost a so what?
 In this stripe the author depicts Dilbert as a standard old fashioned IT
 engineer, for whom the design issues are worthless.
 --
 Juan Lanus



 Juan,

 it is all design. The difference seems to be in the graphic design. I can
 see Dilbert's point.

Sorry, I don't get you: what's Dilbert point?

IMO the stripe depicts an attitude like design issues are not issues, or
if it works than it's OK and the like.
We developers developed for computers, not people, during decades. This is
why usability exploded in the first internet bubble: normal helpless people
exposed to engineers's gear. Engineers like Dilbert, the inmates.
If it works, why should I care? It's the user's problem to find a blaze
through the UI.

Yes, it's all design, but there is better design and worse design.
--
Juan

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[IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread McLaughlin Designs
I am looking for sample of Terms and Conditions acceptance with a bit of a 
twist.

Generally when I have set up TC acceptance in the past, there is a scrollable 
box with all the legal text followed by either a check box to say that you have 
read/accept the TC or there are radio button for “yes” and “no” about 
accepting them. In either case a person never has to actually read, or even 
scroll to the bottom of, the TC text. The common stuff...

However I have a client that will not accept (no pun intended) this. Their 
legal team is insisting that the user is forced to at least reach the bottom of 
the TC before they can accept them. They do understand that this does not mean 
that anyone had read the text, but they want to be able to say that at least 
someone has been forced to reach the end of the text before accepting it.

While I have some ideas about how to go about this, I was wondering if anyone 
knew of some sample that are online now that are doing this.

BTW – This is not something that is arguable with the legal team about not 
having this capability.


Thanks -

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Re: [IxDA Discuss] [EVENT] IA Paris - Nov. 2, 2008

2008-10-27 Thread Maria De Monte
auff.. will be in Paris [EMAIL PROTECTED] end of November... will have to miss
this! :-(


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Steve Baty
The online game - Eve Online eve-online.com - implements this for their TC
during the installation. When you scroll to the bottom of the text you get
the option to accept or decline - but not before. This is an installed
application rather than a Web site, but the principle is as you've described
it.

Regards
Steve

2008/10/27 McLaughlin Designs [EMAIL PROTECTED]

 I am looking for sample of Terms and Conditions acceptance with a bit of a
 twist.

 Generally when I have set up TC acceptance in the past, there is a
 scrollable box with all the legal text followed by either a check box to say
 that you have read/accept the TC or there are radio button for yes and
 no about accepting them. In either case a person never has to actually
 read, or even scroll to the bottom of, the TC text. The common stuff...

 However I have a client that will not accept (no pun intended) this. Their
 legal team is insisting that the user is forced to at least reach the bottom
 of the TC before they can accept them. They do understand that this does
 not mean that anyone had read the text, but they want to be able to say that
 at least someone has been forced to reach the end of the text before
 accepting it.

 While I have some ideas about how to go about this, I was wondering if
 anyone knew of some sample that are online now that are doing this.

 BTW – This is not something that is arguable with the legal team about not
 having this capability.


 Thanks -
  http://www.ixda.org/help




-- 
--
Steve 'Doc' Baty B.Sc (Maths), M.EC, MBA
Principal Consultant
Meld Consulting
M: +61 417 061 292
E: [EMAIL PROTECTED]
Twitter: docbaty

Blog: http://docholdsfourth.blogspot.com
Contributor - UXMatters - www.uxmatters.com

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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Andy Polaine
I forgot to mention I also use both Leap and Yep to store and browse  
the 2.5GB of PDFs and other docs in my reference library. I've tried  
DEVONThink a few times and found it good, but not really suited to the  
way I work.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Andy Polaine
It's such an insane way of thinking about TCs though because it  
assumes people actually read them. Nobody does. At least nobody that I  
know.


I once told a legal team from a bank that calling the legal info  
important information was terrible because it isn't important to  
anyone except other lawyers. Certainly not someone using the website.  
They agreed to legal information on the button instead, which of  
course meant nobody read it but they were covered.


Sigh.

p.s. To answer your question, sort of, Apple's installers do something  
similar. They show a screen of legal cack, then when you just hit  
continue it pops up an Accept Don't Accept alert that you have to  
click on one of to continue.



Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
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http://www.omnium.net.au
http://www.antirom.com


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Chauncey Wilson
Terms and conditions can be important and they do impose legal obligations
so perhaps we should encourage reading them through good design.  I bought
some clip art once and since my wife is an IP lawyer was always encouraged
to read the Terms and Conditions I discovered that I could use the clip art
for up to one hundreds copies per presentation, but after that I owed the
company some additional fees.  If you own a small company and use open
source software, you can lose some of the rights to your own intellectual
property if you don't read the fine print when you integrate an open source
utility with your own code.

Perhaps we should encourage people to read the terms and conditions.

Now I will wait to get skewered :-).

Chauncey

On Mon, Oct 27, 2008 at 9:19 AM, Andy Polaine [EMAIL PROTECTED] wrote:

 It's such an insane way of thinking about TCs though because it assumes
 people actually read them. Nobody does. At least nobody that I know.

 I once told a legal team from a bank that calling the legal info important
 information was terrible because it isn't important to anyone except other
 lawyers. Certainly not someone using the website. They agreed to legal
 information on the button instead, which of course meant nobody read it but
 they were covered.

 Sigh.

 p.s. To answer your question, sort of, Apple's installers do something
 similar. They show a screen of legal cack, then when you just hit continue
 it pops up an Accept Don't Accept alert that you have to click on one of
 to continue.


 Best,

 Andy

 
 Andy Polaine

 Research | Writing | Strategy
 Interaction Concept Design
 Education Futures

 Twitter: apolaine
 Skype: apolaine

 http://playpen.polaine.com
 http://www.designersreviewofbooks.com
 http://www.omnium.net.au
 http://www.antirom.com


 
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Mark Canlas
The same applies to the immensely popular and disruptive game World of
Warcraft. After every major update, the user is forced to at least scroll
all the way to the bottom of the terms before Accept or Decline are
accessible.

On Mon, Oct 27, 2008 at 5:59 AM, Steve Baty [EMAIL PROTECTED] wrote:

 The online game - Eve Online eve-online.com - implements this for their
 TC
 during the installation. When you scroll to the bottom of the text you get
 the option to accept or decline - but not before. This is an installed
 application rather than a Web site, but the principle is as you've
 described
 it.

 Regards
 Steve

 2008/10/27 McLaughlin Designs [EMAIL PROTECTED]

  I am looking for sample of Terms and Conditions acceptance with a bit of
 a
  twist.
 
  Generally when I have set up TC acceptance in the past, there is a
  scrollable box with all the legal text followed by either a check box to
 say
  that you have read/accept the TC or there are radio button for yes and
  no about accepting them. In either case a person never has to actually
  read, or even scroll to the bottom of, the TC text. The common stuff...
 
  However I have a client that will not accept (no pun intended) this.
 Their
  legal team is insisting that the user is forced to at least reach the
 bottom
  of the TC before they can accept them. They do understand that this does
  not mean that anyone had read the text, but they want to be able to say
 that
  at least someone has been forced to reach the end of the text before
  accepting it.
 
  While I have some ideas about how to go about this, I was wondering if
  anyone knew of some sample that are online now that are doing this.
 
  BTW – This is not something that is arguable with the legal team about
 not
  having this capability.
 
 
  Thanks -
   http://www.ixda.org/help




 --
 --
 Steve 'Doc' Baty B.Sc (Maths), M.EC, MBA
 Principal Consultant
 Meld Consulting
 M: +61 417 061 292
 E: [EMAIL PROTECTED]
 Twitter: docbaty

 Blog: http://docholdsfourth.blogspot.com
 Contributor - UXMatters - www.uxmatters.com
 
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[IxDA Discuss] NH UPA November Meeting: 10-Minute Talks, 11/19/2008, 6:00 PM -- @ AutoDesk

2008-10-27 Thread Kyle Soucy

Topic: 10-Minute Talks

When:
Wednesday, November 19th
Refreshments  Networking: 6-7:00 PM – Food  beverages will be  
provided.

Meeting: 7:00 PM – 8ish

Where:
Autodesk, Inc.
100 Commercial Street
Manchester, NH  03101

Summary:
Presenter talks are strictly limited to 10 minutes and 6 slides max.  
Following each presenter, there will be 5 minutes for QA. This makes  
preparation and presentation easy and keeps things moving for the  
audience.


For usability and user experience practitioners, you will find plenty  
of tips and tricks you can use in your job. For those who are new to  
usability, the variety of topics will give you a good idea of what the  
profession is all about.


RSVP:
Please send RSVPs to [EMAIL PROTECTED] so we have an idea of the head  
count for the venue and refreshments.


***NH UPA meetings are always open to anyone who is interested in  
attending. Membership to the UPA is NOT required.***


Hope to see you there!

Best,

Kyle Soucy
President, NH UPA

---
Kyle Soucy
Founding Principal, Lead Consultant
Usable Interface
Usability and Interface Design Consulting

Phone: (603) 205-0315
Email:[EMAIL PROTECTED]
Website: http://www.usableinterface.com










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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread david farkas
i'm a fan of moleskins and have been carrying around some form of
physical notebook since i was 14. numbered and catalogged, therye
great to flip through years later for reference but prove auful as
far as being any cohesive form of organization. i recently started
posted somewhat religously to a completely unknown blog of my own for
more public and comical observations as will initially described but i
havent been able to convince myself that tagging is essential and the
frequency of posts is sporadic as i enjoy the tangible act of
writing. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Andy Polaine

Perhaps we should encourage people to read the terms and conditions.


Or perhaps we should not have quite so many terms and conditions and  
everyone relax a bit more. Copyright is in a tailspin anyway...


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Carolynn Stanford
Slightly away from the original topic, Chauncey I think you raise a
great point... I wonder if the lawyers who insist TCs are prominent
and must be fully 'eye-balled' to be accepted would be willing to
take it a step further and look at the usability of their document?
Maybe creating an index of important points in the end-users language
(ie. not legal mumbo jumbo) and then reference the full text below?
That way users are more likely to skim it, pick up relevant points
and hopefully read further instead of thinking 'oh dear, yes I
accept because it's too painful to read' or in Jack's daughter's
case, actually wasting valuable years trying to understand :-)
I'm thinking something similar in structure to the W3C Accessibility
checkpoints doc, but obviously tailored for legal content:
http://www.w3.org/TR/WCAG10/full-checklist.html
What do you think?


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Mark Canlas
Great intention, for sure. But doesn't that make the situation even more
complex? You'd have to account for scenarios like I agreed to what was
mentioned in the Simple English! versus Well, no, you agreed to the
legalise. The Simple English and raw versions have no technical relation to
one another in cases where the Simple English version fails to mention some
sort of feature or caveat.

On Mon, Oct 27, 2008 at 10:03 AM, Carolynn Stanford 
[EMAIL PROTECTED] wrote:

 Slightly away from the original topic, Chauncey I think you raise a
 great point... I wonder if the lawyers who insist TCs are prominent
 and must be fully 'eye-balled' to be accepted would be willing to
 take it a step further and look at the usability of their document?
 Maybe creating an index of important points in the end-users language
 (ie. not legal mumbo jumbo) and then reference the full text below?
 That way users are more likely to skim it, pick up relevant points
 and hopefully read further instead of thinking 'oh dear, yes I
 accept because it's too painful to read' or in Jack's daughter's
 case, actually wasting valuable years trying to understand :-)
 I'm thinking something similar in structure to the W3C Accessibility
 checkpoints doc, but obviously tailored for legal content:
 http://www.w3.org/TR/WCAG10/full-checklist.html
 What do you think?


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=34863


 
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Andy Polaine
Great intention, for sure. But doesn't that make the situation even  
more complex? You'd have to account for scenarios like I agreed to  
what was
mentioned in the Simple English! versus Well, no, you agreed to  
the legalise. The Simple English and raw versions have no technical  
relation to
one another in cases where the Simple English version fails to  
mention some sort of feature or caveat.


Yes, I imagine that would happen. Lawyers write in that convoluted way  
in order not to be misinterpreted. Ironic huh?


The law is an ass.

Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com

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Re: [IxDA Discuss] Joe the Plumber as Persona

2008-10-27 Thread Erik van de Wiel
Great point made by Lane Halley on
http://www.cooper.com/journal/2008/10/joe_six_pack_is_not_a_persona.html

Quote:
When someone hears the name %u201CNora the newbie%u201D or
%u201CJoe Helpdesk%u201D they draw on past experience to imagine
someone they know, or project the context of other times they%u2019ve
used the term into your persona. As a result, when a group work
together to design something for such a persona (whether it's a Web
site or tax policy), they each have different (often unvoiced)
assumptions about who this person is and what their needs are. By
using a more realistic persona name, and describing the behavioral
characteristics you want to emphasize, you make it easier for
everyone in the group to imagine the same person.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Liferay

2008-10-27 Thread Maria De Monte
Hello folks,

is there anyone out there who has used or is using Liferay platform? How was 
your experience with it and what are your opinions about its usability and 
accessibility?

Thanks,

Maria



  Scopri il blog di Yahoo! Mail:
Trucchi, novità e scrivi la tua opinione.
http://www.ymailblogit.com/blog

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Carolynn Stanford
Can't we make that the lawyers problem? ;-)

Seriously, I wasn't thinking of re-writing the doc, more like a
layman's reference... take for example Chauncey's case above about
limited use of the clip art graphic. That's really important
information that most people will miss. So the reference statement
could say something along the lines of:

'Images are only free for a specified number of uses. *link: Refer
to paragraph 93*

So it was more of a highlighting guide than a summary, and you would
have to read the legal version of the statement, but the point is you
would know there was something that was applicable to you and would
read it instead of accepting and praying, and possibly ending up with
a horrible surprise and then feeling obliged to read every legal
statement presented to you thereafter... oh the horror! 

I guess we would need to take a legal doc and test the theory, but I
think it could prove interesting and certainly helpful to the end
user

(ps. I work in e-com web development so my perspective is from the
shopping side of TCs)

:-)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] IxDA and QA

2008-10-27 Thread Damon Dimmick
Hi Guys,

The company I work for is a very lean, fast moving company, and we're
constantly looking for ways to tighten our product life cycle timelines.

One thing we've noticed in the last few months is that IxDA (and general
design practitioners) have been extremely valuable not just during the
design phase of a product, but also during the ongoing Quality Assurance
/ Quality Control phases as well as the final Quality Acceptance phases
of the product lifecycle.

This being the case, we're experimenting with the idea of putting IxDA
people in charge (or in review positions within) the QA process. I've
been playing around with this model myself on a couple of projects with
very strong results. The net benefit seems to derive from the fact that
there is really no one better to certify that a product meets QA
requirements than the very people that identified the necessary
interactions, UI results, and full design elements to begin with.

So far, this also seems to fit in nicely with the fact that our design
team tends to be very busy at the start of the project (front loading
interaction design and then visual design) and then gets much less busy
as the development cycle begins and ends. It seems a really good use of
our time to swoop back in after the design phase and act as part of the
QA process, making sure that developers are conforming to our
specifications via a formal testing structure.

I was wondering if anyone else has had experience with this kind of
structure, and if so, what challenges, results, and tips can you share?
We're sort of excited about the idea on our end, as our initial forays
into this model have really helped projects move along faster and with
better results. Being a small/midsized team, we don't have a large QA
department, so this allocation of resources seems to fill a lot of gaps.

Any thoughts out there among my colleagues?

Sincerely,
Damon Dimmick
Interaction Design (and newly QA)
SitePen, Inc.
dojotoolkit.org
sitepen.com

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Chauncey Wilson
Actually

Terms and conditions are complex and in the USA, states generally follow the
UCC, the Uniform Commercial Code, which generally harmonizes all the
different laws into one that is complex, but can be used across state
borders and one that lawyers recognize across the USA.  So, complex terms
and conditions are that way partly because of the many slightly different
state (and international laws).

Chauncey

On Mon, Oct 27, 2008 at 10:17 AM, Andy Polaine [EMAIL PROTECTED] wrote:

  Great intention, for sure. But doesn't that make the situation even more
 complex? You'd have to account for scenarios like I agreed to what was
 mentioned in the Simple English! versus Well, no, you agreed to the
 legalise. The Simple English and raw versions have no technical relation to
 one another in cases where the Simple English version fails to mention
 some sort of feature or caveat.


 Yes, I imagine that would happen. Lawyers write in that convoluted way in
 order not to be misinterpreted. Ironic huh?

 The law is an ass.

 Best,

 Andy

 
 Andy Polaine

 Research | Writing | Strategy
 Interaction Concept Design
 Education Futures

 Twitter: apolaine
 Skype: apolaine

 http://playpen.polaine.com
 http://www.designersreviewofbooks.com
 http://www.omnium.net.au
 http://www.antirom.com
 
  Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] NH UPA November Meeting: 10-Minute Talks, 11/19/2008, 6:00 PM -- @ AutoDesk

2008-10-27 Thread Anthony Zeoli
Will you be posting the slides after the event?


On 10/27/08 9:34 AM, Kyle Soucy [EMAIL PROTECTED] wrote:

 Topic: 10-Minute Talks
 
 When:
 Wednesday, November 19th
 Refreshments  Networking: 6-7:00 PM ­ Food  beverages will be
 provided.
 Meeting: 7:00 PM ­ 8ish
 
 Where:
 Autodesk, Inc.
 100 Commercial Street
 Manchester, NH  03101
 
 Summary:
 Presenter talks are strictly limited to 10 minutes and 6 slides max.
 Following each presenter, there will be 5 minutes for QA. This makes
 preparation and presentation easy and keeps things moving for the
 audience.
 
 For usability and user experience practitioners, you will find plenty
 of tips and tricks you can use in your job. For those who are new to
 usability, the variety of topics will give you a good idea of what the
 profession is all about.
 
 RSVP:
 Please send RSVPs to [EMAIL PROTECTED] so we have an idea of the head
 count for the venue and refreshments.
 
 ***NH UPA meetings are always open to anyone who is interested in
 attending. Membership to the UPA is NOT required.***
 
 Hope to see you there!
 
 Best,
 
 Kyle Soucy
 President, NH UPA
 
 ---
 Kyle Soucy
 Founding Principal, Lead Consultant
 Usable Interface
 Usability and Interface Design Consulting
 
 Phone: (603) 205-0315
 Email:[EMAIL PROTECTED]
 Website: http://www.usableinterface.com
 
 
 
 
 
 
 
 
 
 
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Re: [IxDA Discuss] IxDA and QA

2008-10-27 Thread Will Evans
Bravo. Having an IxD/UX person as part of the QA process is fantastic - even
better is having the QA person involved upfront in the design spec/func spec
writing process b/c then they are intimately familiar with the design
trade-offs, compromises and root goals of any particular user scenario and
the interactions actually implemented and aren't just writing test scripts
against production, but also against the original intention. When I possible
can, QA is part of the design process, at least the lead qa on the project,
and the IxD/UX person helps write the QA testplan with the qa lead. The
biggest wins for this approach are clear and obvious - as are the
limitations which mostly are tight resources - the IxD/UX person having to
move onto the next set of rquirements and designs for the next
phase/iteration and not having time to fully devote to making sure what got
implemented and tested is what was actually intended - this is even more
crucial when development is outsourced to a 3rd party or overseas. I first
implemented this type of process change back in late 2004 and have been
doing it ever since, although I am continually astounded at the surprises I
get from mostly PM/upper management - but I have never heard a complaint
from a qa lead - they love being at the beggining of the process, and they
appreciate the help and dialogue writing the test plan, and especially
appreciate having the UX on hand during the actually testing.

On Mon, Oct 27, 2008 at 10:36 AM, Damon Dimmick [EMAIL PROTECTED]wrote:

 Hi Guys,

 The company I work for is a very lean, fast moving company, and we're
 constantly looking for ways to tighten our product life cycle timelines.

 One thing we've noticed in the last few months is that IxDA (and general
 design practitioners) have been extremely valuable not just during the
 design phase of a product, but also during the ongoing Quality Assurance
 / Quality Control phases as well as the final Quality Acceptance phases
 of the product lifecycle.

 This being the case, we're experimenting with the idea of putting IxDA
 people in charge (or in review positions within) the QA process. I've
 been playing around with this model myself on a couple of projects with
 very strong results. The net benefit seems to derive from the fact that
 there is really no one better to certify that a product meets QA
 requirements than the very people that identified the necessary
 interactions, UI results, and full design elements to begin with.

 So far, this also seems to fit in nicely with the fact that our design
 team tends to be very busy at the start of the project (front loading
 interaction design and then visual design) and then gets much less busy
 as the development cycle begins and ends. It seems a really good use of
 our time to swoop back in after the design phase and act as part of the
 QA process, making sure that developers are conforming to our
 specifications via a formal testing structure.

 I was wondering if anyone else has had experience with this kind of
 structure, and if so, what challenges, results, and tips can you share?
 We're sort of excited about the idea on our end, as our initial forays
 into this model have really helped projects move along faster and with
 better results. Being a small/midsized team, we don't have a large QA
 department, so this allocation of resources seems to fill a lot of gaps.

 Any thoughts out there among my colleagues?

 Sincerely,
 Damon Dimmick
 Interaction Design (and newly QA)
 SitePen, Inc.
 dojotoolkit.org
 sitepen.com
 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread adrian chan
I hadn't even thought of the back of the hand -- that's great. I once  
had both my thumbs broken at the same time and walked about with both  
arms in casts -- had I been so inclined, they might have made for a  
great note-taking device, and a semi-public one at that. In fact the  
history of writing on the body is long indeed. (some argue that  
writing itself began with ritual practices of a violent graphism  
excercised during rites of passage and similar ceremonies...)


But seriously tho, I like to draft thoughts within blogger some times  
-- I find that using blogger even to take notes puts me in a narrative  
mind set.


a



On Oct 26, 2008, at 1:52 PM, Jeff Howard wrote:


I keep notes in a small gridded Moleskin notebook. But more important
is simply having something to write with. Always. In a pinch I'll
jot down observations on the back of my hand between the thumb and
index finger. I never knew you could write there until I saw the
movie Memento, but it's a really nice affordance.

The only formal process I have for non-project related research
is collecting local papers when I travel. Helps to see the world
though a different set of eyes.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34828



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cheers,

adrian chan

415 516 4442
Social Interaction Design (www.gravity7.com)
Sr Fellow, Society for New Communications Research (www.SNCR.org)
LinkedIn (www.linkedin.com/in/adrianchan)







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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Erik van de Wiel
I believe there is a big problem with many tools available when it
comes to storing your inspiration. It might take a week, month or
even a couple of years but in the end you%u2019ll end up losing most
of the context and reasons why you saved a piece of inspiration in
the first place. No matter if you use a dummy/sketchbook, Flickr,
delicious or even a .txt file on your desktop, it takes a lot of
effort to organize your inspiration in a way that you can keep track
of it later on.

Together with two fellow Interaction Designers we made a project
called PEF (Alpha working title). PEF is mainly a documentation tool
for designers to visually document a design (or inspiration) without
much breaking into your workflow. Reading the posts in this threat
(and some other recent posts you wrote about personas) I%u2019m very
interested to hear your opinion about our current Alpha version of
the app. 

Posted a demo video on Vimeo: http://www.vimeo.com/1786174
Although we%u2019ve used data driven personas, the video is mostly
about what the app can do at this moment instead of who can use it
and why (new video coming soon after the first beta release). 

We wrote some more info on: www.deMonsters.com/PEF

As I said before I%u2019m very interested in your and other
people%u2019s thoughts.



Erik van de Wiel



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34828



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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Will Evans
Does anyone use their iPhone/mobile device to send notes to themselves? How
about refer back to their ideas that the posted to Twitter to follow up -
with images attached? Just trying to get a feel for all the ways we keep
track of the constant assault on our senses, how we process, store, and
return to those inspirations, thoughts, ideas.

On Mon, Oct 27, 2008 at 10:54 AM, adrian chan [EMAIL PROTECTED] wrote:

 I hadn't even thought of the back of the hand -- that's great. I once had
 both my thumbs broken at the same time and walked about with both arms in
 casts -- had I been so inclined, they might have made for a great
 note-taking device, and a semi-public one at that. In fact the history of
 writing on the body is long indeed. (some argue that writing itself began
 with ritual practices of a violent graphism excercised during rites of
 passage and similar ceremonies...)

 But seriously tho, I like to draft thoughts within blogger some times -- I
 find that using blogger even to take notes puts me in a narrative mind set.

 a




 On Oct 26, 2008, at 1:52 PM, Jeff Howard wrote:

  I keep notes in a small gridded Moleskin notebook. But more important
 is simply having something to write with. Always. In a pinch I'll
 jot down observations on the back of my hand between the thumb and
 index finger. I never knew you could write there until I saw the
 movie Memento, but it's a really nice affordance.

 The only formal process I have for non-project related research
 is collecting local papers when I travel. Helps to see the world
 though a different set of eyes.

 // jeff


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=34828


 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
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 cheers,

 adrian chan

 415 516 4442
 Social Interaction Design (www.gravity7.com)
 Sr Fellow, Society for New Communications Research (www.SNCR.org)
 LinkedIn (www.linkedin.com/in/adrianchan)







 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Jack Moffett


On Oct 27, 2008, at 10:58 AM, Will Evans wrote:

Does anyone use their iPhone/mobile device to send notes to  
themselves?



I use 37 Signals' Tada-List to record ideas for blog posts. They have  
an iPhone-optimized version that I use when out and about.




Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


Some men see things as they are and say why?
I dream of things that never were and say why not?

   - George Bernard  
Shaw



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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Eva Kaniasty
I have started using my iphone this way.   I use the Unote (younote?)
application to basically jot down random thoughts.  I have a lot of these
while driving for some reason, and if I don't write them down they
evaporate.  The key advantage of the iphone is that I always have it with
me, unlike a notebook, and it allows me to record notes in a number of ways
(write it down, audio, photos, etc.).I think it would be useful to be
able to sync things from the iphone to a web interface, but knowing what I
know about user research, just because I say that doesn't mean I would
actually make the effort to take it one step further to manage stuff
online.


Eva Kaniasty
http://www.linkedin.com/in/kaniasty


On Mon, Oct 27, 2008 at 10:58 AM, Will Evans [EMAIL PROTECTED]wrote:

 Does anyone use their iPhone/mobile device to send notes to themselves?


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Leonardo Parra Agudelo

Here some random thoughts. 

It occurs to me that you could do something like Creative Commons, for 
instance: the Attribution-NonCommercial-NoDerivs 3.0 Unported license has a 
proper legal document at 
http://creativecommons.org/licenses/by-nc-nd/3.0/legalcode   but they also have 
the Human readable summary http://creativecommons.org/licenses/by-nc-nd/3.0/  
where they say This is a human-readable summary of the Legal Code (the full 
license).  I'm pointing at this, because the human-readable summary is 
probably what you really need non-legal people to read, and what people would 
be more interested in, since it makes sense, because most of us are not 
lawyers. The point being that it might be possible to get people curious about 
a full TC through a human-readable version, and it might be actually a better 
way to introduce people to legal terms. 

Best, 

Leonardo. 


- Original Message -
From: McLaughlin Designs [EMAIL PROTECTED]
Date: Monday, October 27, 2008 4:46 am
Subject: [IxDA Discuss] Terms and Conditions with a twist
To: [EMAIL PROTECTED]

 I am looking for sample of Terms and Conditions acceptance with 
 a bit of a twist.
 
 Generally when I have set up TC acceptance in the past, there 
 is a scrollable box with all the legal text followed by either a 
 check box to say that you have read/accept the TC or there are 
 radio button for “yes” and “no” about accepting them. In either 
 case a person never has to actually read, or even scroll to the 
 bottom of, the TC text. The common stuff...
 
 However I have a client that will not accept (no pun intended) 
 this. Their legal team is insisting that the user is forced to 
 at least reach the bottom of the TC before they can accept 
 them. They do understand that this does not mean that anyone had 
 read the text, but they want to be able to say that at least 
 someone has been forced to reach the end of the text before 
 accepting it.
 
 While I have some ideas about how to go about this, I was 
 wondering if anyone knew of some sample that are online now that 
 are doing this.
 
 BTW – This is not something that is arguable with the legal team 
 about not having this capability.
 
 
 Thanks -
 
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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Will Evans
On that same note - does anyone email themselves notes to GooToDo? They have
a nice way of emailing yourself todo's - but the same could be done for
ideas - anyone using that tool as well?

On Mon, Oct 27, 2008 at 11:09 AM, Jack Moffett [EMAIL PROTECTED] wrote:


 On Oct 27, 2008, at 10:58 AM, Will Evans wrote:

  Does anyone use their iPhone/mobile device to send notes to themselves?



 I use 37 Signals' Tada-List to record ideas for blog posts. They have an
 iPhone-optimized version that I use when out and about.



 Jack L. Moffett
 Interaction Designer
 inmedius
 412.459.0310 x219
 http://www.inmedius.com


 Some men see things as they are and say why?
 I dream of things that never were and say why not?

   - George Bernard Shaw


 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] Create a password: how to assist the user in complying with the rules you set

2008-10-27 Thread Juan Lanus
At any given moment, Bart Simpson could be able to answer all the asked
questions to impersonate his father and purchase online an expensive Tommy 
Daly relique.

As of the IP, in the company I work for we are hundreds, and we all share
the same IP, or few IPs. It's at home that we share a public IP number among
a few users.

On the other hand, secure passwords are made of not only the 26 alphabet
lowercase letters but also the 26 uppercases and the 10 digits and the
keyboard shifting needed to change case. This shifting difficults the work
of one that´s looking over your shoulder while you type. I get good security
marks for passwords like ILikeThisOneSince2008.

As of the original request, displaying the rules is a must. I'd show a
bulleted list and would change to light gray the rules already complied to.
The wording of these texts has to be done with extreme care to make them
illustrative but not lengthy, prefer synthesys before completness.
As of the 2 out of 3, I'd slap an ACCEPTED banner when appropriate.
Also, I'd show several examples of compliant passwords to stimulate the shy
users.
--
Juan Lanus


On Fri, Oct 24, 2008 at 2:31 PM, J. Scot Angus [EMAIL PROTECTED] wrote:

 I rather like the reminder question and answer that users write themselves
 as a first measure after the first failed login attempt... I also like, in
 the event of a subsequent failure, the we'll email you a link to reset your
 password approach, which, combined with IP logging and the series of
 identity verification questions (e.g., mother's maiden name, street lived on
 when born, etc.) works well without compromising too much. Correct answers
 to even more verification questions could allow the user to specify a new
 email address (but not preclude a warning/notice message to the old address,
 of course) in the event they no longer have access to the email account used
 when they set up an account on your system.

 I don't like using phone numbers and such for verification questions (well,
 for anything other than banking and the like) because it's dependent upon
 keeping the account up to date (and you generally do keep these up to
 date).. otherwise you have to remember what phone number you used (did I use
 my work number, and if so which one -- I have three.) Same goes for street
 address and the like. your favorite color can change over time. the name of
 your first pet, or street your parents lived on when you were born won't.

 .02



 On Oct 24, 2008, at 6:20 AM, Jeff Garbers wrote:

 On Oct 24, 2008, at 8:36 AM, JimH wrote:

 .. I find it so irritating when sites don't tell the rules (and they're
 all different) until after your first or second attempt violates them!


 I'd like to add an appeal for password requirements to appear after a
 failed logon attempt,  not just when changing or entering a new password.
 Letting users know those requirements may help them remember a forced
 variation on a password they usually use.  Not that I'd ever use the same
 password on more than one system, of course, but I hear that *some people*
 do that...!
 
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Re: [IxDA Discuss] IxDA and QA

2008-10-27 Thread ELISABETH HUBERT
Hi Damon,

I've been involved in this type of work so much that sometimes it
makes my head spin. To echo Will's bravo and also his explanation of
the benefits which you are seeming to see yourself. I've also found
that being a part of the QA process has helped me to build closer
relationships with my engineering/IT team because we are all in the
thick of it and I can better see their challenges and pains in this
phase of the project. 

One of the biggest challenges that I've seen besides resource
constraints is both from a testing data point of view as well as a
testing/defect management software point of view. First I find it
increasingly hard to get the data I need to test the entire
interaction even if I'm only doing high level testing. Usually, at
least in my experience, because IT/engineering/QA are usually closer
physically they can get their hands on this faster and because they
are busy don't always pass it along. This is probably also due to
the fact that I'm a new part of the process and there is nothing
that says get the IA test data so that they can do
interface/interaction testing. 

Secondly I'm usually not set up in or familiar with the software
used to manage the defects. There is usually a lag in the time that I
get an id/password and the time i've started testing. Then I need to
account for understanding the software, and the IT/engineering terms
in it that refer to our effort. Obviously once this is set up and
I've used the software a few times I'm good to go.

Hope this helps!
Lis




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Can an interaction designer creat (great)interaction without (great) visual design skills?

2008-10-27 Thread Erik van de Wiel
Hi Rein,

I believe as Interaction Designer you should work closely with your
visual designers (and developers, industrial designers, etc). In my
opinion this part can never be missing. Some interaction problems can
best be solved graphically or can better be combined with a nice piece
of visual design. IxD is important, it makes sure that everything
works the way it should (sounds easy when I type it :-) ). Anything
big until the tiniest of nuances needed so the user has a great
experience working with the product - or at least doesn%u2019t get
irritated using it. 

Truth is that the visual design is often the first thing the user
will notice. Any mistakes made on this part aren%u2019t necessarily
killing (take myspace), but success will become more difficult and
maybe even a guessing game when you ignore the visual designer. IMHO
both should always go hand in hand.

Best,

Erik


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Fwd: Terms and Conditions with a twist

2008-10-27 Thread James Page
In the UK there is a campaign to make legal contracts simpler to understand.
See:-

http://www.plainenglish.co.uk/
they have a list of guides available here:-
http://www.plainenglish.co.uk/guides.htm

and a software tool for inspecting websites.
http://www.plainenglish.co.uk/DrivelDefence.html

James


On Mon, Oct 27, 2008 at 2:41 PM, Chauncey Wilson
[EMAIL PROTECTED]wrote:

 Actually

 Terms and conditions are complex and in the USA, states generally follow
 the
 UCC, the Uniform Commercial Code, which generally harmonizes all the
 different laws into one that is complex, but can be used across state
 borders and one that lawyers recognize across the USA.  So, complex terms
 and conditions are that way partly because of the many slightly different
 state (and international laws).

 Chauncey

 On Mon, Oct 27, 2008 at 10:17 AM, Andy Polaine [EMAIL PROTECTED] wrote:

   Great intention, for sure. But doesn't that make the situation even more
  complex? You'd have to account for scenarios like I agreed to what was
  mentioned in the Simple English! versus Well, no, you agreed to the
  legalise. The Simple English and raw versions have no technical relation
 to
  one another in cases where the Simple English version fails to mention
  some sort of feature or caveat.
 
 
  Yes, I imagine that would happen. Lawyers write in that convoluted way in
  order not to be misinterpreted. Ironic huh?
 
  The law is an ass.
 
  Best,
 
  Andy
 
  
  Andy Polaine
 
  Research | Writing | Strategy
  Interaction Concept Design
  Education Futures
 
  Twitter: apolaine
  Skype: apolaine
 
  http://playpen.polaine.com
  http://www.designersreviewofbooks.com
  http://www.omnium.net.au
  http://www.antirom.com
  
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[IxDA Discuss] CALL FOR PAPER: aaate 2009 conference

2008-10-27 Thread Maria De Monte




Hello
there,

 

For those
of you interested in e-Inclusion, Design for All/Universal Design, here is an
event that will take place in Florence Italy, in summer 2009.

 

Few topics:

Technological innovation in Assistive Technology;The need for 
interdisciplinary/multidisciplinary
 approaches to the development of integrated solutions;The contribution of 
Assistive Technology and
 Design for All towards inclusion;Equipment interconnectivity and 
compatibility,
 covering hardware, software and wireless, to favor integrated solutions to
 inclusion;The need for standardization (formal, informal
 and de facto);Cultural aspects: e.g. acceptance of different
 approaches, designs and aesthetics of AT devices and inclusive living
 environments, high tech versus low tech, creative solutions for complex
 problems;Social aspects: penetration of AT and integrated
 approaches, the role of Europe in building up inclusion competence in
 emerging and developing countries, etc.;Technology transfer, towards not 
only AT
 industry, but also mainstream industry.


For
more info, please refer to 

http://www.aaate2009.eu/


Further discussion are very welcome!!! :-)
Maria


 




  Scopri il blog di Yahoo! Mail:
Trucchi, novità e scrivi la tua opinione.
http://www.ymailblogit.com/blog

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Katie Albers

At 2:19 PM +0100 10/27/08, Andy Polaine wrote:

snip


Sigh.

p.s. To answer your question, sort of, Apple's installers do 
something similar. They show a screen of legal cack, then when you 
just hit continue it pops up an Accept Don't Accept alert that 
you have to click on one of to continue.


Just to be a bit compulsive here...You actually have to hit Accept 
to continue. Don't Accept will shut down the installer.


Katie
--
Katie Albers, Senior Director
Web-Based Services
Mary-Margaret Network
Find.  Grow.  Work.  Play.
+1 310 356 7550 (voice)
+1 877 662 3777 x 709
[EMAIL PROTECTED]
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[IxDA Discuss] Would you use shared home activity data? (CHI Workshop CFP)

2008-10-27 Thread Jason Nawyn


Hi all,

We are organizing a one-day workshop at CHI'09 (April 4, in Boston)  
focusing on the development of free, publicly accessible multimodal  
datasets recorded in the homes of volunteer participants.  Although  
this work was initially motivated by the lack of high quality sensor  
data on which to test activity recognition algorithms, we would like  
to extend the usefulness of such resources to other disciplines such  
as design and home ethnography.


Our lab is currently funded by the NSF to produce continuous (24/7)  
data recordings from at least four homes for six months each.  Data  
will include anonymized audio and video recordings from most rooms, as  
well as activations from discreetly deployed sensing devices (motion  
sensors, RFID, environmental sensors, etc).  We also have annotators  
on staff to label a subset of the activities in the dataset.


That said, we need a reality check.  Would you actually consider using  
this sort of resource?  We will provide online tools to view the  
datasets and search for instances of specific activities (e.g.  
exercising, watching TV) or for use of specific objects (e.g. toaster,  
phone, paper towels).  I could speculate as to how a design  
professional might use such information, but would prefer to hear your  
ideas.  If you believe the limitations of such datasets (e.g.  
participant selection, observer effects) would render them useless in  
your field, I'd also like to hear your critique.


Any suggestions for how we might improve the project overall would, of  
course, be welcome.


Feel free to discuss here.  If you were planning to attend CHI and  
wish to have your opinions heard at the workshop, more information is  
available at the link below.  We would like to have a least one voice  
representing the designer's perspective.


http://web.mit.edu/datasets/CFP.html

Thanks for reading this far!

Jason


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[IxDA Discuss] [Job Posting] UX Designer - Blue Coat Systems, Waterloo, Ontario (full-time permanent)

2008-10-27 Thread Lucilla Madamba
Please contact Penny Curtis if you're interested. Blue Coat Systems is #1 in
secure content and application delivery marketplace – with over 8,000
worldwide clients. They are looking to expand their UX Design team in
Waterloo because they are in the process of a major re-write of their custom
operating system. You would be involved in the full design cycle and have
high visibility across the organization.

Here is a link to the job description:
http://www.redcanary.ca/view/human-factors6

-- 
Penny Curtis
Recruiter
[EMAIL PROTECTED]




cheers,
Lucilla Madamba

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[IxDA Discuss] Reminder: One More Week to Apply for Open IxDA Board Director Positions

2008-10-27 Thread communications
A reminder that there's one week left!  If you're considering stepping
forward to become an IxDA leader, make some time today to apply.

The Interaction Design Association is a global community, growing at an
amazing pace and reflecting the increasing importance and impact of
Interaction Designers on the world around us.  Are you ready to rise to
the challenge and contribute your energy and passion to help guide and
shape our exciting future?  Well here's your chance!

The invitation is open for one more week for those inspired, creative, and
active leaders in our community to apply for one of the three open
positions on our Board of Directors.  As our community and organization
grows, so do our many challenges and needs.  So, to meet that head on,
we're seeking highly motivated individuals with excellent organizational
skills, leadership vision, and who are resourceful and willing to roll up
their sleeves and work to advance IxDA's mission.

Applications will be open until Midnight Monday, November 3, 2008
(11:59:59 PST).

IxDA Board Directors are responsible for providing leadership in key roles
important to ensuring the strength of our organization and network.  Board
roles include executive, financial, local group liaison, educational,
communication, and conference responsibilities.  Board Directors must be
willing to devote an average of four hours per week, involving
communication and coordination with fellow Directors and the community
toward our goals and associated initiatives.

New directors filling these open positions will serve a term from January
2009 to February 2011, which includes a one-month long overlap with
retiring Directors.

We're confident that effective leaders will emerge from our vibrant
community!  If you feel you've got what it takes to work with others to
help guide IxDA toward bigger and greater goals, we invite you to apply by
completing this application questionnaire:


http://www.ixda.org/board_application_2008.php


Here's a preview of some of the questions you'll find on the application
form:


Your Background and History:

•  What's your professional background, current title and work, and field?

•  Are you, or have you previously been, affiliated with any other design
or UX organizations? If so, in what capacity?

•  When and how did you first get involved with IxDA?

•  Have you previously volunteered for IxDA? (If so, in what capacity and
with whom did you work?)


Your Position Statements

•  Please let us know in detail why you want to be a Board member of IxDA:

•  How would you express the special value of IxDA, especially compared to
related groups?

•  What is your vision for IxDA?

•  As a Board member, how would you plan on making your vision a reality?


So now it's up to you!  And if you know of IxDA members that you think
would make great Board Directors, please encourage them to apply as well.


James Leftwich
Communications
IxDA Board of Directors


About IxDA
http://ixda.org

Founded in 2003, the Interaction Design Association (IxDA) is a
member-supported organization committed to serving the needs of the
international interaction design community. With the help of thousands of
members worldwide, we provide a forum for the discussion of interaction
design issues.

IxDA's mission includes evangelism of our field, innovation in our
discipline, professionalism in our standards of practice, support for
interaction design education in academic programs, and community building
for our growing global community of interaction design professionals.

IxDA Discussion Forums:  http://ixda.org/discuss.php


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Predrag Koncar
Commission Junction is using that kind of TC form in the application
process.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Eva Kaniasty
Perfect timing for this discussion.  I get to copy  paste  my thoughts from
another list.  :)

I think this is an interesting area for us usability folks to talk about.
Does legalese really have to be written in a style that is inaccessible to
99% of the population?
I would argue that there is a way to express even the most complex legal
ideas in language that can be understood by the rest of us.

I also think that the tradition of the 6 page terms  conditions is often a
subterfuge used to slip in terms that users would never agree to if those
same terms were put forth in a briefer/clearer form.  Legalese is a way to
pay lip service to transparency while hiding behind an implementation that
is anything but.   To me, the very importance of legal considerations argues
for making those considerations clear to those who are unwittingly entering
into legal agreements by using websites or software.  Some recent examples
that come to mind are sites whose user agreements conveniently hand over
rights to any user-generated content to themselves.

Has anybody seen examples of sites that manage to cover themselves legally
while using language that is clear and transparent?  I have seen some
examples on newer websites, but now for the life of me I can't remember
where.

-eva

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Re: [IxDA Discuss] IxDA and QA

2008-10-27 Thread Carrie Ritch
Hi Damon,

During the design phase I conduct reviews regularly with the leads
from Development, QA and (System) Architecture and this has been very
successful so far. I'm also the reviewer for the QA test plans.

Before my arrival (the IxD position is brand new at this company) a
very large number of  bugs were being reported by QA that are now
hammered out in the design phase. Those bugs created a lot of tension
in the team as the Developers would close these bugs with the remark
that it works as designed, which is accurate but not good, and then
QA would have to escalate to the PM to intervene and round and round
they went.

All 3 of the leads - QA, Development, Architecture - have expressed
how much they love the reviews. To quote the Architecture lead: I'm
ecstatic we're working through this on paper first.

Carrie


On Mon, Oct 27, 2008 at 10:36 AM, Damon Dimmick [EMAIL PROTECTED] wrote:
 I was wondering if anyone else has had experience with this kind of
 structure, and if so, what challenges, results, and tips can you share?
 We're sort of excited about the idea on our end, as our initial forays
 into this model have really helped projects move along faster and with
 better results. Being a small/midsized team, we don't have a large QA
 department, so this allocation of resources seems to fill a lot of gaps.

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Chauncey Wilson
The underlying issue here is how legal forms are evaluated.  We can evaluate
whether people understand the terms, but that is not the same as the
evaluation that goes on in court. So, apart from all the opinion about
reading comprehension, is there any empirical data on the efficacy of
simplified legal forms over more complex legal forms.

I see an assumption in these discussion that no one reads the TCs, so is
it possible that we are making assumptions without digging in to the
details.  Perhaps there are many good TC's but we rarely look at them so we
are biased toward only the worst examples.

Chauncey


On Mon, Oct 27, 2008 at 1:10 PM, Eva Kaniasty [EMAIL PROTECTED] wrote:

 Perfect timing for this discussion.  I get to copy  paste  my thoughts
 from
 another list.  :)

 I think this is an interesting area for us usability folks to talk about.
 Does legalese really have to be written in a style that is inaccessible to
 99% of the population?
 I would argue that there is a way to express even the most complex legal
 ideas in language that can be understood by the rest of us.

 I also think that the tradition of the 6 page terms  conditions is often a
 subterfuge used to slip in terms that users would never agree to if those
 same terms were put forth in a briefer/clearer form.  Legalese is a way to
 pay lip service to transparency while hiding behind an implementation that
 is anything but.   To me, the very importance of legal considerations
 argues
 for making those considerations clear to those who are unwittingly entering
 into legal agreements by using websites or software.  Some recent examples
 that come to mind are sites whose user agreements conveniently hand over
 rights to any user-generated content to themselves.

 Has anybody seen examples of sites that manage to cover themselves legally
 while using language that is clear and transparent?  I have seen some
 examples on newer websites, but now for the life of me I can't remember
 where.

 -eva
  
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[IxDA Discuss] Thinking about obtaining a Ph.d in Interaction Design (mobile phones)

2008-10-27 Thread ali
Hello members,
as a recent graduate buying more books and reading these during my
sparetime I have realized that I am a researcher. (By the way the book
written by Bill Moggridge is amazing! `Designing Interactions`)
At the moment I am jobless since most corporations wish to hire an ID, UEA
or UA with several years of experience. I only have 2 years of part time
usability experience.
My thesis was written in co-operation with NOKIA and the topic was
`preventing mobile phone interruptions`. I want to research more about how
to design solutions that can prevent mobile phone interruptions. I argued
in my thesis that Interruption Management as a technique would enable the
caller and the callee to minimize interruptions.
Reactive decision making and proactive decision making is something a user
does due to the context one is in.
A decent low involvement interaction design solution can also minimize the
`interruption feeling`. Hence preventing mobile phone interruptions can be
minimized by using Interruption Management and Low Involvement
Interaction. I want to research about this and have thus decided to obtain
a Ph.d in this.
Can anyone help me out by giving me suggestions about other interesting
perspectives on this? Maybe also tell me if any corporation is willing to
help me out with an Industrial Ph.d OR any University anywhere? I am
willing to relocate anywhere where I can persue this dream of mine.
Thanks!


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Santiago Bustelo
There is a way to ensure users actually read the TC:

1. Place a link or button labeled I read the Terms  Conditions
at the bottom of the terms...
2. ...leading to a multiple choice test on legal issues, that users
must pass in order to continue.

For extra points, change the questions on page refresh. That will
prevent users from cheating, i.e., going back to find the answers.
Only truthful users, who truly understand the TC, will be able to
proceed.

That would make lawyers happy, and the process as user-friendly as a
subpoena ;-)

-- 

Santiago Bustelo // icograma
Buenos Aires, Argentina


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Santiago Bustelo
On Bruce Tognazzi's words:

it is the job of every designer to blunt and, where possible,
eliminate the lawyer's attempts to sabotage your company's
products.

Full article: http://www.asktog.com/columns/049Lawyers.html

-- 

Santiago Bustelo // icograma
Buenos Aires, Argentina


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-27 Thread allison
Yes, unless the people doing the hiring have confused interaction
design with visual design.

However, you will probably be better off (and more marketable) if you
know about visual design, but I see it as more akin to having
understanding something about programming (or whatever medium you're
designing for.) 



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-27 Thread allison
As a side note, I recently met with a recruiter for an interaction
design job. In the job description they asked for people who could
research requirements/competitors, define the behavior of XYZ in
wireframes and written documentation, and conduct user testing, etc.
However, for all practical purposes it seemed that what they really
wanted was an information architect to make lots and lots of
wireframes. That is interaction designer == information architect.
They also stated that an understanding of visual design was desired,
since you may work side by side with visual designers. Prototyping as
a skill or responsibility was not mentioned at all.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] UCD process diagrams

2008-10-27 Thread erpdesigner
I know that somebody has posted UCD processes diagrams on the web but can't 
find in the archive where they are posted.

Any ideas?

-Wendy

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Katie Albers

At 1:23 PM -0400 10/27/08, Chauncey Wilson wrote:

The underlying issue here is how legal forms are evaluated.  We can evaluate
whether people understand the terms, but that is not the same as the
evaluation that goes on in court. So, apart from all the opinion about
reading comprehension, is there any empirical data on the efficacy of
simplified legal forms over more complex legal forms.


The problem is that legal language is differently defined than 
normal language. Take the infamous give, devise and bequeath 
language that is standard in Wills. Don't they all mean in event of 
my death this should go to this other person? Well, yes, but the 
problem is that legally give applies generally to personal 
property, devise is restricted to real estate, and bequeath 
refers only to transferring ownership of personal property by a Will. 
If a will is poorly written then it's possible that the desired 
transfer would not take place because the transfer wasn't properly 
described. So you can't just say I bequeath my house to my 
daughter, because she may end up owning the house but not the land 
under it.


Similar issues exist throughout law...what sounds like the plain 
English translation may carry or fail to carry very particular and 
important pieces of the meaning of the statement.


kt



I see an assumption in these discussion that no one reads the TCs, so is
it possible that we are making assumptions without digging in to the
details.  Perhaps there are many good TC's but we rarely look at them so we
are biased toward only the worst examples.

Chauncey


On Mon, Oct 27, 2008 at 1:10 PM, Eva Kaniasty [EMAIL PROTECTED] wrote:


 Perfect timing for this discussion.  I get to copy  paste  my thoughts
 from
 another list.  :)

 I think this is an interesting area for us usability folks to talk about.
 Does legalese really have to be written in a style that is inaccessible to
 99% of the population?
 I would argue that there is a way to express even the most complex legal
 ideas in language that can be understood by the rest of us.

 I also think that the tradition of the 6 page terms  conditions is often a
 subterfuge used to slip in terms that users would never agree to if those
 same terms were put forth in a briefer/clearer form.  Legalese is a way to
 pay lip service to transparency while hiding behind an implementation that
 is anything but.   To me, the very importance of legal considerations
 argues
 for making those considerations clear to those who are unwittingly entering
 into legal agreements by using websites or software.  Some recent examples
 that come to mind are sites whose user agreements conveniently hand over
 rights to any user-generated content to themselves.

 Has anybody seen examples of sites that manage to cover themselves legally
 while using language that is clear and transparent?  I have seen some
 examples on newer websites, but now for the life of me I can't remember
 where.

 -eva
  
 Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] What to teach interaction design students

2008-10-27 Thread allison
Not sure how this would shake out in terms of actual classes but from
the student perspective, I would say that the highest priorities
while in school are: learn fundamentals that will be useful
regardless of how you choose to specialize (25%), expand your mind by
learning about the obscurities of the field and trying different
things/theory(10%), learn marketable skills that will get you a job
as soon as you walk out the door (60%). Community building is nice to
have (5%), but it doesn%u2019t help you pay off your student loans
(except when your alumni network helps you get a job!) For newbies,
it seems like the best guide on what-do-I-need-to-know-to-get-a-job
are actual job descriptions since they list specific skills.
Unfortunately, they tend to ask for everything under the sun.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-27 Thread Ali Naqvi
Hello Jonas Loevgren,
i agree with you. I myself isnt a (great) visual designer yet I was
able to communicate your `fluency` concept in my Low Involvement
Interaction solution. (Thesis)
Your work was suggested to me by my thesis advisor Tomas Sokoler.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Loren Baxter
On Mon, Oct 27, 2008 at 10:55 AM, Katie Albers [EMAIL PROTECTED]wrote:

 Similar issues exist throughout law...what sounds like the plain English
 translation may carry or fail to carry very particular and important pieces
 of the meaning of the statement.

 kt


That's a great point Katie.  It seems like the necessity for the legalese
won't go away.  Still, the need for people to actually get some
understanding from these agreements definitely isn't being filled.  It seems
like some provision needs to be made for paraphrasing and simplifying.

Imagine if the legal agreement came in two parts: the first is a Human
Readable version, which comes with the understanding that the fundamental
legal terms are elsewhere, with a link.  The second part is your standard
legal-jabber.

That's how creative commons does it:
http://creativecommons.org/licenses/by-nc-sa/2.0/

Loren

-
http://acleandesign.com

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Re: [IxDA Discuss] Ivrea Legacy ... Its like impressive

2008-10-27 Thread allison
Slightly off topic...(apologies)...

Ivrea was financially out reach for me a few years ago, but I'm
considering [EMAIL PROTECTED] for next fall. If there are any, I'd be
interested in hearing from alums, or others with insights into the
program. My biggest concern is the practicality of its curriculum
after graduation, along with ROI (big time!). 

I'm also considering a PhD eventually, so I guess I'm more
interested in exploring my passions than fattening my wallet...at
least in theory! ;) Any tips/leads here are also appreciated!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread Jay Morgan
Original question about 'how to force/ensure TC perusal prior to
agreement':Years ago (early 2000's) I was branded by this experience where a
TC dialogue box broke my expectations: After several attempts to click
through, I figured out i *had to* scroll all the way through the TC text
box before I could click Accept and succeed. Ever since then, I've been on
the watch for others. It seems the original was something like AOL or
Napster or MS Money.

I've seen three versions of this:
- scroll to bottom of text box where you find the call-to-action
- scroll to bottom before being able to click
- using a rich layer to show the call-to-action when a user tries to do
something else

Later question about 'why not have plain language terms':
Southwest Airlines, www.southwest.com, has the most accessible terms and
conditions i've ever seen on their ticket policy. In fact, I think I've seen
both Forrester and AdaptivePath cite the example. This is exceptional
because ticket policies are akin to the offspring of a perpetual motion
machine and a Rube Goldberg machine. I'm guessing SWA's came from their
corporate culture, not from the urging of a designer.

The bottom line seems to be: The company will communicate clearly with
customers when they communicate clearly with each other. I agree that it's
our responsibility to help them see the value of and accept the
responsibility for that task.


I hope this helps.
-Jay


On Mon, Oct 27, 2008 at 4:17 AM, McLaughlin Designs 
[EMAIL PROTECTED] wrote:

 I am looking for sample of Terms and Conditions acceptance with a bit of a
 twist.

 Generally when I have set up TC acceptance in the past, there is a
 scrollable box with all the legal text followed by either a check box to say
 that you have read/accept the TC or there are radio button for yes and
 no about accepting them. In either case a person never has to actually
 read, or even scroll to the bottom of, the TC text. The common stuff...

 However I have a client that will not accept (no pun intended) this. Their
 legal team is insisting that the user is forced to at least reach the bottom
 of the TC before they can accept them. They do understand that this does
 not mean that anyone had read the text, but they want to be able to say that
 at least someone has been forced to reach the end of the text before
 accepting it.

 While I have some ideas about how to go about this, I was wondering if
 anyone knew of some sample that are online now that are doing this.

 BTW – This is not something that is arguable with the legal team about not
 having this capability.


 Thanks -
 
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Re: [IxDA Discuss] Fwd: Terms and Conditions with a twist

2008-10-27 Thread Caroline Jarrett
 Subject: [IxDA Discuss] Fwd: Terms and Conditions with a twist
 
 In the UK there is a campaign to make legal contracts simpler to
 understand.
 See:-
 
 http://www.plainenglish.co.uk/
 they have a list of guides available here:-
 http://www.plainenglish.co.uk/guides.htm
 
 and a software tool for inspecting websites.
 http://www.plainenglish.co.uk/DrivelDefence.html
 

The Plain English Campaign is in fact a 
commercial plain language consultancy. 
It has great publicity and does a lot 
to raise awareness of the need for plain language, 
but it did not invent plain language in the UK 
and it has competitors, 
most notably the Plain Language Commission 
http://www.clearest.co.uk/

In the US, the most authoritative source is www.plainlanguage.gov
I've had trouble accessing this web site recently.

There's a great group called Clarity which primarily lawyers who
are interested in plain language, but has open membership
and remarkably low dues considering the quality of its journal.
US$25 per annum. http://www.clarity-international.net/

There is also Plain Language International (PLAIN),
with lots of representation from the US and Canada
and worldwide membership. PLAIN has a conference every
other year; the next one is in Sydney, Australia, in 2009,
October 15 - 17, 2009

Best
Caroline Jarrett. 


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Re: [IxDA Discuss] Liferay

2008-10-27 Thread Rob Enslin
Hi Maria,
Yes, we (the company I work at) has been using Liferay (LR) with a few of
our websites. LR was 'sold' to our company (as a CMS) on
its drop-and-drag feature (sheer brilliance I was told) - being able to move
content elements at will. This has led to all sorts of problems - not worth
mentioning on this list.

In terms of usability and accessibility it's a complete shocker...or rather
non-existent. It could be that our off-shore developers used an older
version of LR (doubt it) so the system may have changed/updated since then?

An example of one of the sites using LR to deliver content is
http://ttglive.com . The source code view reveals (home page) 57,033 lines
of  code.

Cheers,

Rob

2008/10/27 Maria De Monte [EMAIL PROTECTED]

 Hello folks,

 is there anyone out there who has used or is using Liferay platform? How
 was your experience with it and what are your opinions about its usability
 and accessibility?

 Thanks,

 Maria



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Re: [IxDA Discuss] Twitter

2008-10-27 Thread Erik van de Wiel
Started using Twitter a couple of weeks ago. For example it is nice to
see what people are doing in between their blog posts. Other than that
when given the chance of getting to know some very interesting people
is always something you at least try.

My twitter: www.twitter.com/aapjerockdt

Grtz,
Erik


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread adrian chan
I have been leaving myself voice mails for 15 years for exactly this  
purpose -- it works best as a way of synthesizing one's thoughts  
because of course you dont want to leave too long a vmail (knowing  
that you'll have to listen to it later ;-0). I also take long showers  
and talk to myself while showering, tho i haven't sought after any  
kind of showerproof writing or recording technologies. And in the  
interest of full disclosure, when leaving myself a voicemail I do end  
with cheers man and then feel utterly compromised for an instant as  
I realize how easy it is to enter the mode/context of any  
communication tool...


At the moment I have 20 or so windows open in Bbedit each containing  
notes on a different blog post idea. I'm going to give scrivener a try  
-- I like how it looks. I have a whiteboard covered with post its, and  
will often head to a cafe sans mac just to write on a clipboard. All  
notes are dated, themed, titled, and stored in a folder according to  
topic: e.g. SxD: psychology, or SxD: action sytems, and so on...


I'd like to make better use of talking to myself and am going to  
purchase a discreet field recorder of some kind so that I can walk up  
and down the haight, muttering and brainstorming. I'm not kidding. I  
used to do this to try to capture others muttering -- once had a  
hapless and unsuspecting dude lean into the left channel of my stereo  
sonic studios mikes -- I hid them in a baseball cap -- and whisper  
thuddingly: doses, shrooms.. made my day and i still have the tape.


but talking is much faster than writing -- if somebody has a solid  
recommendation on a digital recorder that you dont have to hold in  
your hands, that'd be what i'm looking for..


interesting discussion. it would be cool if there were a slideshare,  
or flowgram kind of real-time scrapbooking site that allowed one to  
post, record, archive (skype or other voip chat) communication,  
images, vid, webam, and notes, and designate public/private in order  
to solicit process feedback...


cool,
a






On Oct 27, 2008, at 7:58 AM, Will Evans wrote:

Does anyone use their iPhone/mobile device to send notes to  
themselves? How about refer back to their ideas that the posted to  
Twitter to follow up - with images attached? Just trying to get a  
feel for all the ways we keep track of the constant assault on our  
senses, how we process, store, and return to those inspirations,  
thoughts, ideas.


On Mon, Oct 27, 2008 at 10:54 AM, adrian chan [EMAIL PROTECTED]  
wrote:
I hadn't even thought of the back of the hand -- that's great. I  
once had both my thumbs broken at the same time and walked about  
with both arms in casts -- had I been so inclined, they might have  
made for a great note-taking device, and a semi-public one at that.  
In fact the history of writing on the body is long indeed. (some  
argue that writing itself began with ritual practices of a violent  
graphism excercised during rites of passage and similar  
ceremonies...)


But seriously tho, I like to draft thoughts within blogger some  
times -- I find that using blogger even to take notes puts me in a  
narrative mind set.


a




On Oct 26, 2008, at 1:52 PM, Jeff Howard wrote:

I keep notes in a small gridded Moleskin notebook. But more important
is simply having something to write with. Always. In a pinch I'll
jot down observations on the back of my hand between the thumb and
index finger. I never knew you could write there until I saw the
movie Memento, but it's a really nice affordance.

The only formal process I have for non-project related research
is collecting local papers when I travel. Helps to see the world
though a different set of eyes.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=34828



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cheers,

adrian chan

415 516 4442
Social Interaction Design (www.gravity7.com)
Sr Fellow, Society for New Communications Research (www.SNCR.org)
LinkedIn (www.linkedin.com/in/adrianchan)








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--
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | 

Re: [IxDA Discuss] Fwd: Terms and Conditions with a twist

2008-10-27 Thread Andy Polaine

Plain English campaign - can we apply that in academia too please?

Here in Germany the AGB (allgemeine Geschäftsbedingungen - got to love  
German nouns) are ridiculously long and companies frequently like to  
wriggle out of responsibility by citing them and pointing out that you  
should read them, even though they are often somewhat hidden and in  
microscopic type. I once printed out a receipt from an online purchase  
and got one page of invoice to ten pages of AGB. As a reasonably  
fluent but non-native German speaker they're pretty much impossible to  
decipher, especially as they also make references to various  
paragraphs in the law books that everyone is expected to know or be  
able to look up. Native German speakers can also not understand most  
of them either. It makes me weep.


I think the important part here, both for the lawyers and the rest of  
us, is to think about why the TCs are there and what the intended  
purpose is. If it's just to cover arses then it is completely  
irrelevant whether anyone reads them or not.


If they are intended to actually help people make an informed decision  
then it's important that people can decipher them and I would go for  
the Creative Commons style approach that others have mentioned. Then  
arses are covered and people actually understand what they're getting  
into too.


A rich layer, somewhat like some of the password/login set-ups for  
sites like Plaxo might be a good way, but also cause potential  
accessibility issues.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com


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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Andreas Ringdal
Evernote has a great iPhone app that lets you sync text, photo and
voice notes with the desktop and web editions of Evernote.

The only thing I miss from evernote is the ability to take a photo
and draw notes on the photo.

Andreas


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread Andy Polaine
recorrder of some kind so that I can walk up and down the haight,  
muttering and brainstorming. I'm not kidding. I used to do this to  
try to capture others muttering -- once had a hapless and  
unsuspecting dude lean into the left channel of my stereo sonic  
studios mikes -- I hid them in a baseball cap -- and whisper  
thuddingly: doses, shrooms.. made my day and i still have the tape.


I just write on the walls in chalk until they let me out of my cell. ;-)

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-27 Thread jennifer . r . vignone
Sometimes it is worth just showing the Terms and Conditions for the 
purpose of capturing the user's click-through that makes it all 
worthwhile.

It is impossible to make certain that users will read the terms and 
conditions. However, with the applications I have worked on, it seems that 
the act of acknowledgement of the terms and conditions covers the bases as 
much as the actual reading. What the acknowledgement does is provide an 
indication that the user was presented with the terms and conditions, and 
when they sign off on them, we capture that in a database so that we have 
proof of the acknowledgement. This is very important to us because we are 
usually telling our clients that if they use the information to trade, and 
the application is just for reporting, for example, they do so without our 
advisement and approval and basically, they shouldn't. If we have captured 
their acknowledgement, then we have at least some proof that it was seen. 
In the event of a major feature update, we re-release an updated 
acknowledgement and force it so the user has to accept it again. We 
capture this as well, so we have some modicum of protection.

As to the usability of the document itself, that is really up to the 
involvement of the Business and Technology teams working on the document 
with Legal and Compliance. I have been involved in many of these meetings 
and have found Legal and Compliance very much willing to make the right 
statements. Oftentimes it is the lack of Business and Technology's 
involvement, in asking questions and explaining exactly what the 
application or site does and where the holes might be, that leads them to 
provide a form statement. Legal and Compliance wouldn't allow anything 
to be released if they had their druthers, because that is the ultimate 
protection.

Jennifer Vignone
User Experience Design
[EMAIL PROTECTED] 





Andy Polaine [EMAIL PROTECTED] 
Sent by: [EMAIL PROTECTED]
10/27/2008 09:19 AM

To
IxDA List [EMAIL PROTECTED]
cc

Subject
Re: [IxDA Discuss] Terms and Conditions with a twist






It's such an insane way of thinking about TCs though because it 
assumes people actually read them. Nobody does. At least nobody that I 
know.

I once told a legal team from a bank that calling the legal info 
important information was terrible because it isn't important to 
anyone except other lawyers. Certainly not someone using the website. 
They agreed to legal information on the button instead, which of 
course meant nobody read it but they were covered.

Sigh.

p.s. To answer your question, sort of, Apple's installers do something 
similar. They show a screen of legal cack, then when you just hit 
continue it pops up an Accept Don't Accept alert that you have to 
click on one of to continue.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
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http://www.omnium.net.au
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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread j. eric townsend
I've been doing this with my xv6800 (and before that, the 6700).  I take 
pictures of stuff then when I sync, they get transferred to my incoming 
photo directory for me to sort/massage as needed.


I've also started shooting video this way -- the xv6800 camera is 2M and 
shoots some pretty nice video for a camera/pda.





Will Evans wrote:

Does anyone use their iPhone/mobile device to send notes to themselves? How
about refer back to their ideas that the posted to Twitter to follow up -
with images attached? Just trying to get a feel for all the ways we keep
track of the constant assault on our senses, how we process, store, and
return to those inspirations, thoughts, ideas.

On Mon, Oct 27, 2008 at 10:54 AM, adrian chan [EMAIL PROTECTED] wrote:


I hadn't even thought of the back of the hand -- that's great. I once had
both my thumbs broken at the same time and walked about with both arms in
casts -- had I been so inclined, they might have made for a great
note-taking device, and a semi-public one at that. In fact the history of
writing on the body is long indeed. (some argue that writing itself began
with ritual practices of a violent graphism excercised during rites of
passage and similar ceremonies...)

But seriously tho, I like to draft thoughts within blogger some times -- I
find that using blogger even to take notes puts me in a narrative mind set.

a




On Oct 26, 2008, at 1:52 PM, Jeff Howard wrote:

 I keep notes in a small gridded Moleskin notebook. But more important

is simply having something to write with. Always. In a pinch I'll
jot down observations on the back of my hand between the thumb and
index finger. I never knew you could write there until I saw the
movie Memento, but it's a really nice affordance.

The only formal process I have for non-project related research
is collecting local papers when I travel. Helps to see the world
though a different set of eyes.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34828



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cheers,

adrian chan

415 516 4442
Social Interaction Design (www.gravity7.com)
Sr Fellow, Society for New Communications Research (www.SNCR.org)
LinkedIn (www.linkedin.com/in/adrianchan)








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--
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design: www.allartburns.org; hacking: www.flatline.net;  HF: KG6ZVQ
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Re: [IxDA Discuss] Design Research: Practice noticing stuff and telling stories

2008-10-27 Thread j. eric townsend

Andy Polaine wrote:
I have 33 notebooks going all the way back to my university days when I 
first started numbering them - these days they're mostly Moleskines or 
Miquel Rius ones (if I can my hands on them). It's not a terribly formal 
process though. They switch from being notebooks to journals to sketches 
to remember the milk. But I like the mix because it's a more honest 
record of things.


I used to be really anal and ended up carrying around 2-4 notebooks, one 
for drawing, one for writing, one for remember the milk, one for sake 
tasting.


What I do now is just have one and start from the front for serious 
stuff and from the back for remember the milk.  When those get close 
to one another I start a new journal.


With the current set, I'm also playing with the idea of having tabbed 
pages/sections for things that I update infrequently and that only take 
a line or three.  It's working pretty well for sake tasting and the 
like, and I can just scan those two-three pages and stick them with 
related pages from the next notebook.



--
J. Eric jet Townsend, CMU Master of Tangible Interaction Design '09

design: www.allartburns.org; hacking: www.flatline.net;  HF: KG6ZVQ
PGP: 0xD0D8C2E8 AC9B 0A23 C61A 1B4A 27C5 F799 A681 3C11 D0D8 C2E8

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-27 Thread allison
Here are things in my apartment that I interact with that do not
really have (great) visual designs:
Microwave
Digital display on my stove 
DVR/cable menu
DVD/VHS player
TV menu
iPod - maybe the one exception...but really it's mostly text
mp3 player
alarm clock

Here's stuff at work:
Printer/Copy machine
IP phone
Vending machine
Car radio (on the way to work)
Badge security scanner (actually only consists of a dual LED, dual
sound response, and a scanner, but everyone who's never used it
before always sets it off b/c you have to wait 2 seconds before going
through the gate.)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34316



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Re: [IxDA Discuss] Twitter

2008-10-27 Thread adrian chan

Cindy,

I'd love your feedback on the msg i posted to twitter Oct 24 --  
because you clearly read tweets with attention, and with a sense of  
narrative -- and the person you described is interesting in what they  
reveal -- my own posts are not nearly as content rich -- in fact are  
often ceremonial or part of a conversation, so they're often missing  
in content completely but are instead an agreement or approval, etc.  
-- some posters do seem to tweet the handling of interaction, some the  
content of their activities, some tweet to share/distribute, and so  
on. All tweets seem to at least announce presence and simultaneously  
declare availability for interaction -- something necessitated on  
twitter because there's no online now indication


cheers,
a

On Oct 27, 2008, at 1:15 PM, Cindy Chastain wrote:


Hello all,

I'm arriving at the party a bit late, but I can't help but respond to
William Brall's post, especially the part about about how The 140  
character
limit means you can't say much, which means the value of the tweet  
is in

immediate impact.

A few months ago, I responded to a fellow UXer's tweet about how, in  
his
opinion, most tweets were either boring or valueless.  A similar  
complaint
to my mind. This might be true, but until you've experienced twitter  
over
TIME, you will not see the value (and pleasure) in the on-going  
narrative
created by twitterers who tweet about a broad range of thoughts,  
subjects
and, yes, feelings.  This, of course, applies only to those who  
tweet in a
particular way, but I've found that many people I mutually follow  
tend to
tweet about a range of things that all add up to an interesting  
personal

narrative.

For example, I've not only gotten to know someone I once met at a  
conference
better through twitter, but I also learned that he plays the  
ukulele, likes
grilling merguez sausage, is writing a novel in his spare time and  
has a
wicked sense of wordplay.  (Can anyone recognize this person?)  The  
next
time I saw this person at a conference, not only did I feel like I  
knew him
a bit better, but there was a lot more I wanted to talk about.  The  
more I
get to know him, the more I want to know about the stupid cat  
hijinks as

well as his opinions on web apps etc.; because with all this, I get
dimension, something we often lose in other, more mono-message,
communication formats.

As Martin said above, the SUM really is greater than its parts. To  
me, one

of the greatest pleasures of using twitter, apart from growing new
friendships and discovering great insight, has been in experiencing  
the

on-going narrative of these same twitterfriends as told through their
running posts.

I would also add, somewhat preemptively, that the brevity of the  
posts do

not, imho, make for a shallow narrative, but one that is perhaps more
poetic---like a synedoche. (But, then, I'm a sucker for this kind of
thinking.)  It's also not the only value I see in twitter, just one  
that

stands out as fairly unique.

Cheers,
Cindy

(twittering as cchastain)






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--
Cindy Chastain
917-848-7995

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cheers,

adrian chan

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Re: [IxDA Discuss] Twitter

2008-10-27 Thread Andreas Ringdal
Ernest Hemingway was once challenged to write a story in six words.
The result: For sale: baby shoes, never used.

Perhaps it is time for the Twitter novel?

andreas


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Dilbert showcases a reaction to design

2008-10-27 Thread Krystal R . Higgins
I love that a simple strip like this--even if at the surface is
deliberately making a jab at design--illustrates the daily
struggle/compromise between 2 or more parties.  

Sometimes Dilbert cartoons don't strike the right cord with me, but
we just had a conversation between our visual designers and our web
developers about whose agenda goes first and some personalities
clashed just like they're illustrated in the strip:

The designers in this series of strips are being vague in their
communications, which can come across as uninformed and haughty. 
Something that needs to improve to make a case.

And, as was pointed out, the developer comes across as antiquated and
uncaring about design, just interested in making it work.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] **SL-JUNK** Re: Twitter

2008-10-27 Thread adrian chan

Found: Baby. Needs shoes.

;-)
a
On Oct 27, 2008, at 8:41 PM, Andreas Ringdal wrote:


Ernest Hemingway was once challenged to write a story in six words.
The result: For sale: baby shoes, never used.

Perhaps it is time for the Twitter novel?

andreas


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34682



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cheers,

adrian chan

415 516 4442
Social Interaction Design (www.gravity7.com)
Sr Fellow, Society for New Communications Research (www.SNCR.org)
LinkedIn (www.linkedin.com/in/adrianchan)







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Re: [IxDA Discuss] Twitter

2008-10-27 Thread live

Wicked sense of wordplay? Ukelele?

I guess Bill DeRouchey!


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