Hi John,

Todd and the folks at WLL have been very helpful. They will be sending
me out a new unit the beginning of next week. You can't ask for better
service than that. By the way, I did try tightening it as per Todd's
instruction but to no avail. Plus, it is an expensive new machine that
i have no desire to start removing things from. I realise that at some
point that may be necessary, but not with a brand new machine.

Joe

On Jan 23, 11:45 pm, John Brinkman <[email protected]> wrote:
> Interesting, mine also leaked from that point. I took the heater element
> out, wrapped it with some plumbers tape and put it back (wasn't very tight
> at all) and have had no further problems with it.
>
> Maybe they should fire the guy in charge of fitting the heater elements :-)
>
> JohnB
>
> On Fri, Jan 23, 2009 at 10:10 AM, arcangel6 <[email protected]>wrote:
>
>
>
>
>
> > Hi,
>
> > I noticed that my machine was leaking as it heats up. The leak appears
> > to be around the heating element on the brew boiler. It is a little
> > odd because the machine does not leak when it is off/cool and it does
> > not leak when at operating temperature......just during the heat up
> > process. I posted a pdf file with images here:
>
> >http://www.zanerian.com/BIIILeak.pdf
>
> > I have been in contact with Todd from WLL. Will keep you posted.
>
> > Regards,
>
> > Joe- Hide quoted text -
>
> - Show quoted text -
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