What process would suggest Tucows use to authenticate a request (from an
unknown email address) to update a record?
-Eric
On June 28, 2001 11:22 am, ezgoing wrote:
> Agree.
>
> But that is also the cause for most of the problems we have
> experienced with Network Solutions as a hosting company.
>
> Clients who changed their ISP without updating their domain
> email address first. Then the burdensome procedure for
> getting the email address changed so other changes can be
> made in the domain records.
>
> Make all the excuses you wish, but in this aspect there is
> no difference between Network Solutions and OpenSRS. In
> both companies it is a real pain getting the email address
> changed for the admin contact after the fact. Clients can
> not see any difference between the two when they run up
> against this wall.
>
> And yes, the client should keep username and password
> information secure so they will have it when they need it.
>
> And yes, the problem is caused by the client's failure to
> take the proper actions prior to changing ISPs.
>
> But not many clients want to be told the problem is their
> fault and most seek to blame somebody else for the problem.
> Which is the Registrar and the reseller.
>
> Every reseller is aware that it is the client's fault. But
> that does not keep the client from blaming the reseller and
> the registrar for the problem.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Eric
> Paynter
> Sent: Thursday, June 28, 2001 12:08 PM
> To: [EMAIL PROTECTED]
> Subject: Re: email not longer valid
>
> On June 28, 2001 08:19 am, ezgoing wrote:
> > He was not interested in hearing it was his responsibility
> > to keep his domain contact information up to date.
>
> Who's responsibility is it to know that the customer has
> changed their email
> address?
>
> Do we read minds?
>
> -Eric
>
> --
> arctic bears - the internet - your way.
> email hosting from US$8/month, domains from US$19/year.
> http://www.arcticbears.com
--
arctic bears - the internet - your way.
email hosting from US$8/month, domains from US$19/year.
http://www.arcticbears.com
