Not true. Not all registrars use the admin email address to
verify a transfer request.
Many use a signed fax authorization form to verify the
transfer.
Which is the same as item 1, requiring a fax. But solves
future problems.
And with individuals like him, there will always be a future
problem. So I don't mind losing him as a client, let
somebody else enjoy his business.
In hosting, 10% of the clients have 90% of the problems.
Once identified we don't hesitate to tell the 10% to find
another host. And domain name registration is less
profitable than hosting, so we have even less hesitation
about telling someone to find another supplier.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 28, 2001 1:15 PM
To: ezgoing
Cc: Ken Joy; Rodney Payne; [EMAIL PROTECTED]
Subject: RE: email not longer valid
>
> After listening to him rant and rave for fifteen minutes
> about how we were no different than Network Solutions and
> that was why he left Network Solutions, I finally told him
> he had one of three options, 1)send the fax to OpenSRS, 2)
> renew the account with AOL if the username is available
and
> cancel it after he received the information from OpenSRS
or
> 3) transfer his domain to a registrar that allows the
> reseller some authority to deal with client problems such
as
> this.
Number 3 will also require him to get the e-mail address
updated or
reactivate the AOL account so he can receive the
authorization e-mail from
the new registrar.
