And it's the same for any registrar, or every one I've seen, anyway.
Should the transfer happen while the email address is invalid, then some
registrar isn't doing their job, right? Or can registrars use a fax to
confirm that a domain is OK to transfer?
-----Original Message-----
From: Charles Daminato <[EMAIL PROTECTED]>
To: ezgoing <[EMAIL PROTECTED]>
Date: Thu, 28 Jun 2001 12:18:12 -0400 (EDT)
Subject: RE: email not longer valid
> Unfortunately we have little choice. ICANN requires that we have proof
> for registrant changes such as this, which is a mandate we have to
> impose
> on yourself and your customers.
>
> If we allow a change without proof (verifiable in some sense) and it
> backlashes, well... who knows - bad poopoo.
>
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
>
> On Thu, 28 Jun 2001, ezgoing wrote:
>
> > Which is not a very satisfactory solution for the client.
> >
> > I have a client with the same problem who became very upset
> > and angry when I explained this to him.
> >
> > After listening to him rant and rave for fifteen minutes
> > about how we were no different than Network Solutions and
> > that was why he left Network Solutions, I finally told him
> > he had one of three options, 1)send the fax to OpenSRS, 2)
> > renew the account with AOL if the username is available and
> > cancel it after he received the information from OpenSRS or
> > 3) transfer his domain to a registrar that allows the
> > reseller some authority to deal with client problems such as
> > this.
> >
> > He was not interested in hearing it was his responsibility
> > to keep his domain contact information up to date.
> >
> > I suspect that both OpenSRS and I have lost him as a client,
> > but there is not much that a reseller can do in this
> > situation as our hands are tied to the amount of support we
> > can offer with OpenSRS.
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Ken Joy
> > Sent: Thursday, June 28, 2001 8:42 AM
> > To: Rodney Payne; [EMAIL PROTECTED]
> > Subject: RE: email not longer valid
> >
> >
> > http://www.opensrs.org/Support_FAQ.shtml#Live_lost_profile_p
> > assword
> >
> > Thanks!
> >
> > Ken
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Rodney
> > Payne
> > > Sent: June 27, 2001 9:33 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: email not longer valid
> > >
> > >
> > > I have a client who has a domain on my RSP OpenSRS
> > > she no longer uses AOL and the email she had then was on
> > AOL.
> > > What can we do
> > > to get the profile name and password as she has forgot
> > them
> > >
> > > I am listed as Technical Contact on both.
> > >
> > > Help is requested
> > >
> > >
> > >
> >
> >
> >
>
========================================================
Dave Warren,
Email: [EMAIL PROTECTED]
Priority: [EMAIL PROTECTED]
========================================================
