> > > >So, really, NSI is denying a transfer simply because they can. Not > >because it will cost them money to allow it, but just because. > > > >You pay for a year to the registrar -- this means that they won't send a > >delete request after the 40-45 day window. The registry really doesn't > >care what goes on in this 45 days or so. > > > Okay, thanks. I understand now how it works, but why is the year removed > when payment is made for another year? Is this simply another fubar > process from NSI? Sounds like fraud to me. I think I will recommend to > my customers who have had this happen that they simply call their credit > card company and reverse the charges. > > Scott > > Yes that is precisely it! NSI/VRSN started playing these games as of June 1, 2001 Prior to this date we were easily transfering domains from NSI even 30 days past expiry date. Prior to 6/1 NSI did not send their own Owner Verification emails. There must have been some brainstorming meeting at VRSN just prior to this date that resulted in new and improved hostage-holding and funds- extortion policy effective June 1, 2001
Unfortunately since NSI does not automatically refund the customer money paid for the renewal year, so the chargeback it THE WAY TO GO! We usually pre-advise the customers who attempt or are about to attempt transfer past or close to expiry date that they either might have to renew with NSI first and then wait 45 days to transfer to us or if they transfer earlier - NSI will remove the year they just paid for and chargeback / or a battle with NSI Customer Service Rep is a solution - interestingly enough most customers indicated they will not wait the 45 days and would rather proceed via chargeback just to get away from NSI claws Cheers Genie Magi Inc
