On Nov 16, 2007, at 9:22 AM, Todd Zaki Warfel wrote:

> On Nov 16, 2007, at 12:12 PM, Bryan Minihan wrote:
>
>> 4: Instead of "fighting bad persona work", I would suggest proving
>> to people (by unambiguous example) how personas yield a better
>> product.  My greatest challenge as UCD director (yes, those who
>> can't do, direct) at my last company was not in educating people.
>> After the 3rd year most folks understood most of the methods.  The
>> challenge was proving that it improved the outcome.
>
> I think we need to do both, as I see these going hand-in-hand. Part of
> education, in my personal view, is providing the methods to do it and
> methods to sell it.

Anyone want to post an example of a "properly" done persona. I think  
if you did, it would make the problem easier to resolve.

 From my personal experience, I have yet to see a persona written up  
to the level of detail for the data gathered and researched as  
compared to past examples from designers like Henry Dreyfuss with his  
Joe and Josephine archetypes. Most "personas" I've seen written up  
look more like overview studies for imaginary characters in a Sunday  
Night Movie than useful data and analysis for designers building  
products. That's certainly part of the problem, so maybe one of you  
can post a PDF of a "proper" persona somewhere so we can discuss it  
at a more concrete level.

-- 
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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