Nasir - where did you read, or who told you any specific practice,
like usability testing or anything else, was 'mandated' in UCD? The
only thing I would say is mandated is conducting sound, unbiased
research.

Also, again, UCD is not giving users what they **want**. If someone
sits down in an interview, or a product review with a potential user
and asks them what they want to begin with, they're not conducting
UCD, period.

If a designer or whoever simply gives users what they want, they're
not designing anything, the user is. This is user driven design and it
sucks, frankly. If that's the case, the designer is a glorified note
taker and production artist, and is adding a minimal amount of value.

Jeff

On Jan 16, 2008 2:20 PM, Nasir Barday <[EMAIL PROTECTED]> wrote:
> I think there's some confusion about the definition of UCD, which is a
> formally defined process. It's not the only process out there that
> considers users all along the way (a characteristic of any "good"
> design process). The significant difference of UCD from the others is
> that it mandates a usability test for validation after every single
> iteration, which Apple does not appear to do. It also considers what a
> user "wants," which usually differs from the goals they need to
> achieve.
>
> i.e. if Apple truly listened to what people "want," the Air would
> probably still have a whole bunch of ports, maybe even *gasp* a
> parallel printer port. I also have not heard of usability testing
> there. It's almost prohibitive to perform them there, considering how
> closely they guard their products-in-development.
>
> - N
>
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