Dean, yes and no. The staff will politely ask if you need help but
won't automatically navigate around for you unless you need them to
show you where something is on the Mac. I.E. If you're happily
cruising around the OS and clicking away on icons and such, you'll
most-likely get asked if you're finding everything okay, or some such,
however, if you then ask to be shown something, the salesperson will
be happy to navigate for you if you need them to, to show you the info
you asked for, rather than just tell you where it is. It's really
just a common-sense approach. -And, of course, your mileage may vary!…
HTH and have a great eve!…
Smiles,
Cara :)
On Sep 23, 2008, at 3:49 AM, Dean Wilcox wrote:
When a sighted person walks into an Apple store to look at a Mac,
are they given help to navigate or are they left to it because the
interface is relatively obvious to get around? I'm just wondering
whether we are asking for a level of navigational knowledge that the
staff are not used to having to give.
I think it is unfair to go in with no idea about Voice Over, it is
much better if you walk in with a list of commands and some
knowledge of how to get yourself started, interact with an area on
screen etc.
At 11:20 23/09/2008, you wrote:
23 sep 2008 kl. 02.01 skrev Cara Quinn:
Out of Curiosity, what would you / others here like Apple store
employees to know about VO, on average?… What kinds of things
should be covered in a quick guide on the subject in regard to
sighted people who might be demoing the product?…
Well i come from another country than most of you here on the list,
namely Sweden. I am actually surpriced about how much the local apple
store people know about Vo and Macs. I actually don't expect that the
Apple people here should know anything else about Vo than that it
exists and maybe how to start it. I don't expect that they'd know
about keyboard and navigating commands for VO and so forth, because
here in Sweden blind mac users are such a tiny market as of yet.
Having said all that, i think that Apple store people at least should
know how to start the voice over quickstart guide that's present on
every Mac and that teaches the basic commands, enough to get someone
started navigating around the Mac. That should suffice at least in a
first stage.
Putting on my flame proof suit.:-)
/Krister
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