Re: Apple Store bad experiences

[Scott Howell]

THen Chris, what you and all the others out there who feel strongly  
about this, is write to Apple. Yes, if you write a letter making this  
a suggestion, then they will see that it makes good business sense to  
make this option available or ensure their technical support staff has  
more information on VoiceOver or it's covered in training in greater  
detail. THis also holds true with the Apple stores and hey, you always  
have the option of offering to come in and talk to some of the folks  
at your local Apple store or any place that sells a Apple products and  
volunteer to give them some basics on VoiceOver. You could even write  
up a little set of basic instructions and give a copy to your local  
store. Should you have to do this? Of course not, does or would it  
make a difference? I bet it would. The point is and don't take this  
the wrong way. You can sit here on this list and yack about what Apple  
should or shouldn't do or how they can improve themselves, but it's an  
entirely different thing when you take some action and try to make  
Apple aware of these things. SOmetimes you start at a local store,  
sometimes a note to Apple Hq or [EMAIL PROTECTED] There are  
ways of doing something and although I agree they shouldn't need us to  
push, but remember it is a big company and things can tend to run  
quite slow. Point is you gotta sqweek now and then to be heard, just  
like the ungreased wheel.
Does this make sense?