At 09:57 AM 09/12/2011, Anthony Q. Martin wrote:
BTW, I'm not arguing they their computers are better than anyone elses....heck, I have PC/laptops they are lasting years and years....I'm just talking about how they treat people AFTER the sale and how EASY it is to get service...something which they have created, mind you..... I think the best way to know is to get an apple product and turn up at a genius bar...you can witness first-hand how others are getting treated. It's an open environment. Better than hearsay, IMO.
BTW, you keep suggesting I'm spreading hearsay. I'm not. A friend of mine was a manager at an Apple call centre. The orders came down from Apple. Maybe he was lying, but I'm not sure why he would. Heck, look at the response Apple had to the MacDefender infections, or the dropped calls on the iPhone. Not everything is rainbows and unicorns in the Apple world.
Link: http://i.zdnet.com/blogs/apple-support-instructions.png?tag=content;siu-container
BTW, I'm not sure where you guys are buying PCs, but at my shop, we go to a great effort to treat people well - no we don't hand people brand new PCs to replace their old ones, but we do try. So the idea that only Apple offers great service isn't accurate. Surely we can't be the only PC shop on the planet that treats people well.
T
