Hi Godfrey:

Well, very interesting.  From Lightroom, I exported a frame to the desktop, 
opened it up in Preview, chose File>Print, and I was able to make a full 13 x 
19 print—no margin problems. So, this might suggest some problem with the 
Lightroom printing feature, no?

cheers, Christine



On Dec 22, 2013, at 9:03 AM, Godfrey DiGiorgi <[email protected]> wrote:

> Ah, same as I. 
> Well, if you've reinstalled the driver and re-done the page setup, etc., and 
> it's still not behaving, something is amiss. Have you tried printing to it 
> with Preview or Photoshop to isolate whether the driver is at fault or the 
> app?
> 
> Godfrey
> 
> 
>> On Dec 21, 2013, at 9:58 PM, Christine Aguila <[email protected]> wrote:
>> 
>> Lightroom 5 most current version. Cheers, Christine 
>> 
>> Sent from my iPad
>> 
>>> On Dec 21, 2013, at 11:34 PM, Godfrey DiGiorgi <[email protected]> wrote:
>>> 
>>> Hmm what app are you using to print?
>>> 
>>> Godfrey
>>> 
>>> 
>>>> On Dec 21, 2013, at 9:28 PM, Christine Aguila <[email protected]> 
>>>> wrote:
>>>> 
>>>> Thanks, Godfrey, but no go.  I followed your directions, and it went 
>>>> smooth, but I’m still getting incorrect margins.  Very weird.  I’ve never 
>>>> had a problem before.  I’ll have to call Epson.  Thanks again for your 
>>>> help.  Cheers, Christine
>>> 
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