Since those of us slated to get free upgrades won't be receiving manuals,
can we buy the manuals? For a nominal fee? I don't think this is an
unreasonable request.

----- Original Message ----- 
From: "Abd ulRahman Lomax" <[EMAIL PROTECTED]>
To: "Protel EDA Forum" <[EMAIL PROTECTED]>
Sent: Wednesday, March 10, 2004 1:45 PM
Subject: Re: [PEDA] 2004 DXP Looks Great,

> At 10:08 PM 3/9/2004, [EMAIL PROTECTED] wrote:
> >If you do something a lot and it used to take 5 keystrokes (or mouse
> >clicks) in 99SE but takes 20 in DXP, to me that is a HUGE problem.  Even
> >if the new feature is 100 times more powerful (as in the case of the
> >inspector versus 99SE's global change), if it takes more effort to use
> >feature for the tasks that you do 99% of the time, the change is actually
> >a huge step backwards not forward.
> This is exactly correct. Now, it is quite possible that once one knows
> thoroughly how to best use DXP, instead of being 20 keystrokes, it is 7 or
> 8. But this will take time, it essentially requires the user becoming an
> expert.
> DXP has a problem. How badly it is hurting sales, I don't know, but I'd be
> very surprised to find it isn't hurting.
> Now, users like Mr. Wasti have paid for DXP. He thus will have the latest
> version (P2004). There is some time for Altium to recover from this gaffe
> with respect to users like him. There is no good reason that DXP could not
> be just as easy to use as P99SE, and that the usage shift should be so
> painful. But it will take some work.
> The long-term solution to, not just this problem, but the whole class of
> problems like this, will be better communication between users and Altium.
> That communication is much better than it used to be, but it is primitive
> compared to what it could be. I have some ideas about how to jump-start
> whole thing, it involves creating a user organization that powerfully and
> effectively and safely represents the users, creating a means whereby
> Altium can communicate with the users and the users can communicate with
> Altium. Some companies might be afraid of a powerful organization of their
> customers, but only companies who imagine that their customers are not
> their friends but are like cattle to be herded would fear smart, organized
> customers.
> Which would you rather work for, someone who is smart and well-organized,
> or someone who is asleep and badly organized? And Altium works for its
> customers. (Yes, it has a legal responsibility to its shareholders, but
> the revenue comes from customers. Knowing what the customers really
want -- 
> not just the noisiest customers -- would have to be valuable information,
> as well as advice from them, suggestions, and other resources that can
> from the large group that is the body of customers. If you can serve your
> boss well, the boss is well advised to reward you! In a healthy business,
> shareholders, employees, and customers are peers, voluntarily working
> together for mutual benefit. If one of these classes is ignorant, or
> ineffectual, all suffer, really.)
> The organizational ideas can be found, in an early draft, at
> The basic ideas involve the use of proxies for
> representation -- no elections -- with proxies serving as filters between
> the organization and its members. I.e., most members would see very little
> hit on their time, only as they were motivated or inspired to devote more
> time would  they do this, it would not be an obligation.
> At one time I had planned to make a proposal to the user group along these
> lines, but I was then hit with a tidal wave of responsibilities and a lot
> of things have been delayed.

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