Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
After updating from 1.7.2x to 2.0, my users get occasional error 500 messages. The site seems to be down more often than it is up. I have no errors in my reviewboard logs or my httpd logs. My update process was as follows: easy_install -U ReviewBoard rb-site upgrade /var/www/reviewboard service

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
Friday, May 23, 2014 12:41:05 PM UTC-5, Christian Hammond wrote: > > That's certainly not normal. > > Can you provide the error logs from reviewboard.log? > > I also need to know everything you can tell me about your configuration. > Versions, software, database type, Apa

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
I wish I had more information to give you, it doesn't seem like anything specific happens to make it work or fail. Here's my apache error_log since the last httpd restart. It seems like after restarting httpd, it takes a long time (~10 minutes) before we get anything besides the error 500. Onc

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
There are no other services. This is running on a VM dedicated solely to hosting reviewboard. I disabled mod_python and I am having the same problem. I was using mod_wsgi both before and after, although mod_python was not disabled. serayburn@reviewboard> httpd -v Server version: Apache/2.2.15 (

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
ation, then the > problem is below the Review Board layer, but I suspect there will be > something useful in there. > > Christian > > -- > Christian Hammond - chi...@chipx86.com > Review Board - http://www.reviewboard.org > Beanbag, Inc. - http://www.beanbagin

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
I've emailed you the detailed error 500 page generated. On Friday, May 23, 2014 2:21:03 PM UTC-5, Sara Rayburn wrote: > > oops. here's the httpd -V output, I'll try the debug configuration next. > > serayburn@reviewboard> httpd -V > Server version: Apache/2.2.1

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
Hi Christian, Thanks for your help, I think I've fixed it. I still had a beta version of the PowerPack installed. Uninstalling that seems to have corrected our issues. Sara -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCo

Re: Review Board 2.x and "hg postreview"

2014-06-02 Thread Sara Rayburn
Hi Bruce, Most of the developers at my company are still using postreview with RB 2.0. We've always seen the error you reported in the bug, both with and without postreview. It seems to be a reviewboard issue. As a workaround, you might be able to make your parent diff include more changesets.

Unable to use "New Review Request" to create requests with parent diffs

2014-06-12 Thread Sara Rayburn
Most of our users use hg postreview to create review requests, but our windows users prefer to use the site's "New Review Request" upload tool. In RB 1.7.x, there was an option to upload both a diff and a parent diff. This is no longer an option. Is there still a way to use the web tool to creat

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-13 Thread Sara Rayburn
; > It might be nice to add parent diff support to the "New Review Request" > page, but we'd need to do some redesign to fit it in with the new workflow, > which is really designed to handle basic cases very quickly, and defer > complex cases to rbtools. > > -D

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-16 Thread Sara Rayburn
Let us know at http://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to reviewboard+unsubscr...@googlegr

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-17 Thread Sara Rayburn
Christian Hammond < christ...@beanbaginc.com> wrote: > What’s going wrong with the configuration? > > Christian > > -- > Christian Hammond - christ...@beanbaginc.com > Review Board - http://www.reviewboard.org > Beanbag, Inc. - http://www.beanbaginc.com > >

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-17 Thread Sara Rayburn
repo doesn't work for us either. For now I > always use both --server and --repository, though I should just do the > setup manually. > With RBTools 0.6.1, setup-repo asks about 3 repos (whether they're the > one I want to use) but they're all wrong. > > -- > Bruce > &g

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-17 Thread Sara Rayburn
reviewboard.org > Beanbag, Inc. - http://www.beanbaginc.com > > On June 17, 2014 at 12:28:30 PM, Sara Rayburn (sararayb...@gmail.com) > wrote: > > Hi Christian, > > All of our repos are mercurial repos. > > An example Path would be "/data_local/hg-repository/foo". T

Re: Unable to use "New Review Request" to create requests with parent diffs

2014-06-17 Thread Sara Rayburn
d in > http://www.reviewboard.org/docs/rbtools/0.6/rbt/configuration/ ? > > -- > Bruce > > > > On Tue, Jun 17, 2014 at 1:49 PM, Sara Rayburn > wrote: > >> That makes sense. It would be nice to see a section in the RB Tools setup >> documentation about wh

Re: Unable to installing Extensions on RB 2.0.3

2014-07-17 Thread Sara Rayburn
I am getting the same errors as MoonWalker. On Tuesday, July 15, 2014 6:29:14 PM UTC-5, MoonWalker wrote: > > I am using RB 2.0.3 and I tried to install the following extensions but > seems like they are not available (easy_install is not able to find them) , > am I missing something here? > > h

Re: Odd behavior and "ERROR (EXTERNAL IP)" emails

2014-07-21 Thread Sara Rayburn
Ok, you can ignore the email question. I sorted that one out. Thanks, Sara On Monday, July 21, 2014 3:51:57 PM UTC-5, Sara Rayburn wrote: > > Hi, > > Today one of our users came to me complaining that his review request was > stuck as a draft. When he would click "Pub

Error 500 when posting comments

2014-07-25 Thread Sara Rayburn
Hi all, After a reboot of my reviewboard server, I am now getting Error 500 internal server errors any time a user tries to submit a comment on a review request. I have verified that I can add new review requests, and perform other edits on those review requests. Here is a sample error: Traceb

Re: Error 500 when posting comments

2014-07-25 Thread Sara Rayburn
Hi Christian, See responses inline. I'm afraid this is a server corruption thing. If that's your opinion, is there some way to repair the db? On Friday, July 25, 2014 2:32:32 PM UTC-5, Christian Hammond wrote: > > Hi Sara. Some questions for you. > > When you say a reboot, was it of the full ser

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-09 Thread Sara Rayburn
I am having a similar problem after upgrading to 2.0.6. I do see an error in my console for url http://reviewboard.cctechnol.com/r/new/. The error happens after I select a file from browse and try to upload. TypeError: rsp is null with the following details: (function(){RB.PostCommitModel=Bac

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-09 Thread Sara Rayburn
Hi Christian, Well, as it happens, the error only occurs while using Firefox (v. 30). The user having troubles was relieved to find Chrome as a temporary workaround. I was able to unminify the code, but it didn't point me to a specific line. Maybe a firefox thing? I looked for a 500 error, but

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-10 Thread Sara Rayburn
open when > initially making the request? > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > > On September 9, 2014 at 2:30:26 PM, Sara Ra

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-11 Thread Sara Rayburn
. There are no errors in the apache logs either. Sara On Wednesday, September 10, 2014 4:03:39 PM UTC-5, David Trowbridge wrote: > > Sara, > > Can you look in the server log and see if there are any tracebacks in > there? > > -David > > On Wed, Sep 10, 2014 at 5:5

Git style mercurial diffs with file renames don't work

2014-09-16 Thread Sara Rayburn
Hi, We have a problem where the diff viewer for diffs with "rename" operations. We use mercurial, and output the diff in git style. Here's a trivial example diff file: diff --git a/include/CCvideo/configUI.H b/include/CCvideo/configUITest.H rename from include/CCvideo/configUI.H rename to inclu

Re: Git style mercurial diffs with file renames don't work

2014-09-19 Thread Sara Rayburn
the problem? > > Thanks, > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > > On September 16, 2014 at 6:39:26 AM, Sara Rayburn (sarar...@gmail.com > ) wrote:

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-23 Thread Sara Rayburn
Any new information on this bug? We've run into it several times. On Thursday, August 28, 2014 8:09:02 AM UTC-5, koval...@gmail.com wrote: > > I am using Reviewboard 2.0.6 with Postgres database in utf-8. > When I making new pre-commit request on svn-based repository with > diff-file containing n

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-23 Thread Sara Rayburn
request (since they couldn't take ownership of the request) they ran into the unicode bug again. On Tuesday, September 23, 2014 12:51:51 PM UTC-5, Sara Rayburn wrote: > > Any new information on this bug? We've run into it several times. > > On Thursday, August 28, 2014 8

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-23 Thread Sara Rayburn
t; No. Very vanilla setup on a VM. > Thanks, > > Christian > > -- > Christian Hammond - chri...@beanbaginc.com > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > > On September 23, 2014 at 10:57:14 AM, Sara Rayburn (sarar...@

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-23 Thread Sara Rayburn
September 23, 2014 at 11:39:53 AM, Sara Rayburn (sarar...@gmail.com > ) wrote: > > On Tuesday, September 23, 2014 1:11:18 PM UTC-5, Christian Hammond > wrote: > > > > > > Hi Sara, > > > > > > There are several things here that I am very confu

Re: Reviewboard 2.0.6 hungs on new request with non latin symbols

2014-09-24 Thread Sara Rayburn
y to diagnose without more direct access to the server. > Hoping something > > > will allow me to repro it here. > > > > > > Christian > > > > > > -- > > > Christian Hammond - chri...@beanbaginc.com > > > Review Board - http