Re: iTunes

[Neil Houghton]

Hi Peter,

 

As I previously mentioned, I have gone the Office 365 route and have always 
used Officeworks to get a cheaper (than MS) subscription renewal price.

 

Officeworks also sell the standalone software – but their price is 
significantly higher – HOWEVER they also have a “best price guarantee” which I 
have invoked a couple of times in the past (although the price savings were 
usually relatively modest).

 

It used to be that these “best price guarantees” were only valid between other 
bricks-and-mortar competitors – but I see that Officeworks now also include 
online stores:

https://www.officeworks.com.au//information/policies/price-beat-guarantee?cm_sp=all:allPage:Header_ESpot_V2:3:always_on:price-beat-guarantee

 

Our Price Beat Guarantee includes products you find online - as long as the 
item is identical and in stock. When assessing the PBG from online stores we 
also take into account the added cost of delivery to your location (if any). If 
the identical, in stock product can be purchased and delivered to your location 
via an online store for a total price lower than the one we are offering, we 
will beat that total price by 5%.

 

Of course you would need to check whether the best offer you find meet ALL of 
Officeworks price comparison criteria but, in the past, I have found that, for 
instance, showing my iPad with the competing offer live on screen can work.

 

I like dealing with Officeworks because, besides having a store here in Albany, 
I have always got the best price and never had a problem having a faulty item 
replaced.

 

DISCLOSURE – I also own Wesfarmers shares  ;o)

 

 

 

 

Regarding multiple users and even one user and multiple machines (eg desktop 
and laptop) I’m pretty sure that the “Office 2019 Home and Business for Mac” is 
only for 1PC.

 

However, I find that the current stand-alone licensing setup is very confusing 
– it used to be much simpler – the Mac & PC versions were sold (& priced) 
separately and you could get versions for a single installation or for 5 
installations (not counting the various business multi-user deals).

 

This was what I used to use and I seem to remember (long time ago though!) that 
once you used the licence key on one computer it would no longer work for 
subsequent installs – however you could find ways to get it installed on 
multiple computers (eg when you migrated to a new computer) and they would all 
work – but only one at a time – eg if it was open on the laptop and you wanted 
to open the desktop installation you would have to quit the laptop version 
first.

 

 

However, all that seems to have changed and, since I was curious, a quick look 
today showed:

 

Most places offered Microsoft Office Home and Business 2019 which was good for 
1 PC/Mac – eg, for $259:

https://www.jw.com.au/microsoft-office-home-and-business-2019

 

But then there also seems to be a Mac only version – eg for $ 150:

https://softwaremart.com.au/collections/office/products/dfddsaw443ds6dsfgdfgdf4332432gfh7gf7h7gfh78gf-gf78hgf65hfg-jdgfjhgfhgf-9gfh8f7ggenuine-microsoft-office-2019-home-and-business-for-apple-ma7dfgdfgdf-dfg9dfg9dfgsadas8sa8-f5435438ds8676ds7f87sd766?variant=17834645323833

 

But there does also seem to be multi-key versions of Office 2019 Professional 
Plus (for Windows 10 only):

https://softwaremart.com.au/collections/office/products/dfddssdf6490dsad44rgfdg666dsfds6ds7-988dsf8-988-4653-899u87daswervbsd5671-78ghbala-fdsdfsfds0824325435-78-ht66646dsa-dshfhsdfh-dsfds-dsf-rt6898whjfwehj72374327?variant=31036472655970

 

Which offers pricing of:
1 key for $75
2 keys for $135
5 keys for $225
10 keys for $375
Which seems (relatively) cheap – but Windows only – I could not see a Mac 
equivalent

 

The actual MS site seems to only offer the Office Home & Business 2019 –$349 
for 1PC/Mac!!
One-time purchase for 1 PC or Mac 
Classic 2019 versions of Word, Excel, PowerPoint, and Outlook
 

If you look REALLY hard you can find this page relating to volume licensing –it 
really want to direct you to Microsoft 365 but says; For customers who are not 
yet ready for the cloud, Office offers three suites that are available through 
volume licensing—Office Professional Plus 2019, Office Standard 2019, and 
Office Standard 2019 for Mac (which seems to include the product offerings I 
showed above from softwaremart): 

https://www.microsoft.com/en-au/microsoft-365/business/microsoft-office-volume-licensing-suites-comparison

but it does not lead to any actual specific package offerings and wants you to 
“Contact a Microsoft Certified Partner to find the best solution for your 
needs”. 

 

 

Good luck making sense of it all!!

 

Forgive the ramble on – hopefully something might have been useful!

 

 

Cheers

 

 

 

Neil

 

 

From:  on behalf of Peter Crisp 

Reply-To: WAMUG 
Date: Saturday, 29 August 2020 at 11:44
To: WAMUG 
Subject: Re: iTunes

 

Hi Stephen, I’ve been a bit busy but this morning 

Re: iTunes

[Peter Crisp]

Hi Stephen, I’ve been a bit busy but this morning I had a look at the Software 
Depot site and I saw the Office 2019 Home and Business for Mac was on sale for 
$227. On other site I saw better priced (~$100) so I think that is an option 
but I will pursue further for a multi user licence for others in the house too.

My Dad had used City Software as a provide he used for many years, plus others 
too. Will check around for best option.

Regards


Pete

> On 20 Aug 2020, at 6:01 pm, Stephen Chape  wrote:
> 
> Hello Peter.
> In May I bought from SoftwareDepot.co Office 2019 Home & Business for Mac.
> It was online and cost $124.99
> 
>> On 20 Aug 2020, at 5:24 pm, Peter Crisp  wrote:
>> 
>> Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP 
>> Retina). There is only one reason I am holding off for now and that is 
>> because I have an MS Office licence installation (2011 - I know it’s a bit 
>> ancient) but it is 32 bit and will be defunct when I shift to Catalina. I 
>> prefer the owned software approach to the web licensing with annual renewal 
>> fees for what is a VERY infrequently used software but no driving force to 
>> make a shift to Office 2016 or later.
>> 
>> But, notwithstanding the above, I have my Music library on an external drive 
>> (along with my Photos library) and I wondered if this fact will be handled 
>> seamlessly with upgrade to Catalina and subsequent opening of Apple Music 
>> app and Finder etc?
>> 
>> Regards
>> 
>> Pete.
>> 
>>> On 20 Aug 2020, at 10:51 am, Ronni Brown  wrote:
>>> 
>>> Hi Peter,
>>> 
>>> As Stephen has mentioned...
>>> With macOS Catalina, your iTunes media library is now available in the 
>>> Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And 
>>> Finder is where you can manage and sync content on your iPhone, iPad, and 
>>> iPod touch.
>>> 
>>> https://support.apple.com/en-us/HT210200
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 20 Aug 2020, at 10:38 am, Stephen Chape  wrote:
>>>> 
>>>> Hi Peter.
>>>> 
>>>> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>>>> 
>>>>> On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
>>>>> 
>>>>> Hi everyone
>>>>> I removed iTunes from my computer some time ago, but find that perhaps I 
>>>>> was too hasty. Can I download iTunes from Apple? if so from where?
>>>>> Kind regards
>>>>> Peter
>>>>> 
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>> 
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Peter Crisp]

Hi Rosemary, I haven’t dabbled in Audiobooks yet - but may well some time. That 
is odd that the data cannot be stored on an external drive. Thanks for letting 
me know though.

Regards

Pete.

> On 21 Aug 2020, at 4:30 pm, Rosemary Spark  wrote:
> 
> Hi Peter,
> Your audiobooks if you allow the expected behaviour ie to move to Books does 
> not allow external drive connection.
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> 
> 
> On Thu, 20 Aug 2020 at 17:25, Peter Crisp  <mailto:petercr...@westnet.com.au>> wrote:
> Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP 
> Retina). There is only one reason I am holding off for now and that is 
> because I have an MS Office licence installation (2011 - I know it’s a bit 
> ancient) but it is 32 bit and will be defunct when I shift to Catalina. I 
> prefer the owned software approach to the web licensing with annual renewal 
> fees for what is a VERY infrequently used software but no driving force to 
> make a shift to Office 2016 or later.
> 
> But, notwithstanding the above, I have my Music library on an external drive 
> (along with my Photos library) and I wondered if this fact will be handled 
> seamlessly with upgrade to Catalina and subsequent opening of Apple Music app 
> and Finder etc?
> 
> Regards
> 
> Pete.
> 
>> On 20 Aug 2020, at 10:51 am, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Peter,
>> 
>> As Stephen has mentioned...
>> With macOS Catalina, your iTunes media library is now available in the Apple 
>> Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder 
>> is where you can manage and sync content on your iPhone, iPad, and iPod 
>> touch.
>> 
>> https://support.apple.com/en-us/HT210200 
>> <https://support.apple.com/en-us/HT210200>
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 20 Aug 2020, at 10:38 am, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Hi Peter.
>>> 
>>> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>>> 
>>>> On 20 Aug 2020, at 10:27 am, Peter Curtis >>> <mailto:pe...@augold.com.au>> wrote:
>>>> 
>>>> Hi everyone
>>>> I removed iTunes from my computer some time ago, but find that perhaps I 
>>>> was too hasty. Can I download iTunes from Apple? if so from where?
>>>> Kind regards
>>>> Peter
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Rosemary Spark]

Hi Peter,
Your audiobooks if you allow the expected behaviour ie to move to Books
does not allow external drive connection.

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Thu, 20 Aug 2020 at 17:25, Peter Crisp  wrote:

> Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP
> Retina). There is only one reason I am holding off for now and that is
> because I have an MS Office licence installation (2011 - I know it’s a bit
> ancient) but it is 32 bit and will be defunct when I shift to Catalina. I
> prefer the owned software approach to the web licensing with annual renewal
> fees for what is a VERY infrequently used software but no driving force to
> make a shift to Office 2016 or later.
>
> But, notwithstanding the above, I have my Music library on an external
> drive (along with my Photos library) and I wondered if this fact will be
> handled seamlessly with upgrade to Catalina and subsequent opening of Apple
> Music app and Finder etc?
>
> Regards
>
> Pete.
>
> On 20 Aug 2020, at 10:51 am, Ronni Brown  wrote:
>
> Hi Peter,
>
> As Stephen has mentioned...
> With macOS Catalina, your iTunes media library is now available in the
> Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And
> Finder is where you can manage and sync content on your iPhone, iPad, and
> iPod touch.
>
> https://support.apple.com/en-us/HT210200
>
> Kind Regards,
> Ronni
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 20 Aug 2020, at 10:38 am, Stephen Chape  wrote:
>
> Hi Peter.
>
> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>
> On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
>
> Hi everyone
> I removed iTunes from my computer some time ago, but find that perhaps I
> was too hasty. Can I download iTunes from Apple? if so from where?
> Kind regards
> Peter
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
>
>
> Regards,
> Stephen Chape
>
>
>
>
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Peter Crisp]

Thanks Stephen, this might just be the impetus I need to push me over the wall. 
Will check them out and see if they do a multiple licence edition. 

Regards

Pete.

> On 20 Aug 2020, at 6:01 pm, Stephen Chape  wrote:
> 
> Hello Peter.
> In May I bought from SoftwareDepot.co <http://softwaredepot.co/> Office 2019 
> Home & Business for Mac.
> It was online and cost $124.99
> 
>> On 20 Aug 2020, at 5:24 pm, Peter Crisp > <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP 
>> Retina). There is only one reason I am holding off for now and that is 
>> because I have an MS Office licence installation (2011 - I know it’s a bit 
>> ancient) but it is 32 bit and will be defunct when I shift to Catalina. I 
>> prefer the owned software approach to the web licensing with annual renewal 
>> fees for what is a VERY infrequently used software but no driving force to 
>> make a shift to Office 2016 or later.
>> 
>> But, notwithstanding the above, I have my Music library on an external drive 
>> (along with my Photos library) and I wondered if this fact will be handled 
>> seamlessly with upgrade to Catalina and subsequent opening of Apple Music 
>> app and Finder etc?
>> 
>> Regards
>> 
>> Pete.
>> 
>>> On 20 Aug 2020, at 10:51 am, Ronni Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> As Stephen has mentioned...
>>> With macOS Catalina, your iTunes media library is now available in the 
>>> Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And 
>>> Finder is where you can manage and sync content on your iPhone, iPad, and 
>>> iPod touch.
>>> 
>>> https://support.apple.com/en-us/HT210200 
>>> <https://support.apple.com/en-us/HT210200>
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 20 Aug 2020, at 10:38 am, Stephen Chape >>> <mailto:chap...@bigpond.com>> wrote:
>>>> 
>>>> Hi Peter.
>>>> 
>>>> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>>>> 
>>>>> On 20 Aug 2020, at 10:27 am, Peter Curtis >>>> <mailto:pe...@augold.com.au>> wrote:
>>>>> 
>>>>> Hi everyone
>>>>> I removed iTunes from my computer some time ago, but find that perhaps I 
>>>>> was too hasty. Can I download iTunes from Apple? if so from where?
>>>>> Kind regards
>>>>> Peter
>>>>> 
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>>> 
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Stephen Chape]

Hello Peter.
In May I bought from SoftwareDepot.co Office 2019 Home & Business for Mac.
It was online and cost $124.99

> On 20 Aug 2020, at 5:24 pm, Peter Crisp  wrote:
> 
> Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP 
> Retina). There is only one reason I am holding off for now and that is 
> because I have an MS Office licence installation (2011 - I know it’s a bit 
> ancient) but it is 32 bit and will be defunct when I shift to Catalina. I 
> prefer the owned software approach to the web licensing with annual renewal 
> fees for what is a VERY infrequently used software but no driving force to 
> make a shift to Office 2016 or later.
> 
> But, notwithstanding the above, I have my Music library on an external drive 
> (along with my Photos library) and I wondered if this fact will be handled 
> seamlessly with upgrade to Catalina and subsequent opening of Apple Music app 
> and Finder etc?
> 
> Regards
> 
> Pete.
> 
>> On 20 Aug 2020, at 10:51 am, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Peter,
>> 
>> As Stephen has mentioned...
>> With macOS Catalina, your iTunes media library is now available in the Apple 
>> Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder 
>> is where you can manage and sync content on your iPhone, iPad, and iPod 
>> touch.
>> 
>> https://support.apple.com/en-us/HT210200 
>> <https://support.apple.com/en-us/HT210200>
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 20 Aug 2020, at 10:38 am, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Hi Peter.
>>> 
>>> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>>> 
>>>> On 20 Aug 2020, at 10:27 am, Peter Curtis >>> <mailto:pe...@augold.com.au>> wrote:
>>>> 
>>>> Hi everyone
>>>> I removed iTunes from my computer some time ago, but find that perhaps I 
>>>> was too hasty. Can I download iTunes from Apple? if so from where?
>>>> Kind regards
>>>> Peter
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Peter Crisp]

Thanks for this Ronni. I have yet to make the move to Catalina (2013 MBP 
Retina). There is only one reason I am holding off for now and that is because 
I have an MS Office licence installation (2011 - I know it’s a bit ancient) but 
it is 32 bit and will be defunct when I shift to Catalina. I prefer the owned 
software approach to the web licensing with annual renewal fees for what is a 
VERY infrequently used software but no driving force to make a shift to Office 
2016 or later.

But, notwithstanding the above, I have my Music library on an external drive 
(along with my Photos library) and I wondered if this fact will be handled 
seamlessly with upgrade to Catalina and subsequent opening of Apple Music app 
and Finder etc?

Regards

Pete.

> On 20 Aug 2020, at 10:51 am, Ronni Brown  wrote:
> 
> Hi Peter,
> 
> As Stephen has mentioned...
> With macOS Catalina, your iTunes media library is now available in the Apple 
> Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder 
> is where you can manage and sync content on your iPhone, iPad, and iPod touch.
> 
> https://support.apple.com/en-us/HT210200 
> <https://support.apple.com/en-us/HT210200>
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 20 Aug 2020, at 10:38 am, Stephen Chape  wrote:
>> 
>> Hi Peter.
>> 
>> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
>> 
>>> On 20 Aug 2020, at 10:27 am, Peter Curtis >> <mailto:pe...@augold.com.au>> wrote:
>>> 
>>> Hi everyone
>>> I removed iTunes from my computer some time ago, but find that perhaps I 
>>> was too hasty. Can I download iTunes from Apple? if so from where?
>>> Kind regards
>>> Peter
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes

[Peter Curtis]

Hi
Thanks for all the info!
Kind regards
Peter
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes

[Ronni Brown]

Hi Peter,

As Stephen has mentioned...
With macOS Catalina, your iTunes media library is now available in the Apple 
Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder is 
where you can manage and sync content on your iPhone, iPad, and iPod touch.

https://support.apple.com/en-us/HT210200

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 20 Aug 2020, at 10:38 am, Stephen Chape  wrote:
> 
> Hi Peter.
> 
> I am pretty sure iTunes was replaced with Apple Music and Apple TV.
> 
>> On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
>> 
>> Hi everyone
>> I removed iTunes from my computer some time ago, but find that perhaps I was 
>> too hasty. Can I download iTunes from Apple? if so from where?
>> Kind regards
>> Peter
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Rosemary Spark]

I would also say I had to book my audiobooks back into Apple music as they
don't work in Apple books properly.
Cheers
Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Thu, 20 Aug 2020 at 11:40, Julie Bedford  wrote:

> I would mention that since upgrading to Catalina and with itunes being
> removed, it is extremely difficult to use this with the ipod Classic.  I
> have worked out a way to do it,
> but it is rather fiddly.  I did manage to install itunes on Catalina, but
> unfortunately still have not worked out a way to make it work successfully
> with ipod Classic.
>
> Jewels
>
>
> > On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
> >
> > Hi everyone
> > I removed iTunes from my computer some time ago, but find that perhaps I
> was too hasty. Can I download iTunes from Apple? if so from where?
> > Kind regards
> > Peter
> >
> > -- The WA Macintosh User Group Mailing List --
> > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> > Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Julie Bedford]

I would mention that since upgrading to Catalina and with itunes being removed, 
it is extremely difficult to use this with the ipod Classic.  I have worked out 
a way to do it,
but it is rather fiddly.  I did manage to install itunes on Catalina, but 
unfortunately still have not worked out a way to make it work successfully with 
ipod Classic.

Jewels


> On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
> 
> Hi everyone
> I removed iTunes from my computer some time ago, but find that perhaps I was 
> too hasty. Can I download iTunes from Apple? if so from where?
> Kind regards
> Peter
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes

[Stephen Chape]

Hi Peter.

I am pretty sure iTunes was replaced with Apple Music and Apple TV.

> On 20 Aug 2020, at 10:27 am, Peter Curtis  wrote:
> 
> Hi everyone
> I removed iTunes from my computer some time ago, but find that perhaps I was 
> too hasty. Can I download iTunes from Apple? if so from where?
> Kind regards
> Peter
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes

[Peter Curtis]

Hi everyone
I removed iTunes from my computer some time ago, but find that perhaps I was 
too hasty. Can I download iTunes from Apple? if so from where?
Kind regards
Peter

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Problems moving iTunes Music to external drive

[Alan Smith]

An update - and closure.

Not just a wrong turn, but off the track and in a ravine.  Needed to take 
several steps back and start again.

My main error: Last night I updated my music files and made the two iMacs 
identical for content. In my excitement I got up very early this morning to 
copy the content to the Mac Mini external drive.  But I forgot to actually copy 
the complete iTunes structure with library database so just had a copy of the 
songs. Of course the Mini library could not associate properly with the files.  
 Second error and learning: Restoring from Time Machine with recent data also 
resulted in missing files and corrupt links for TV and Movies.  Reason was that 
the external drive with movies was excluded from TM backup.

I have just copied the complete iTunes file structure from an iMac to the Mini. 
 Music and playlists are now ok.  Purchased TV and Movies are all in  “download 
ready” status and appear to be ok.  This was fortunate because the Mini SSD 
would be bang full with both movies and music on the internal SSD.  I can copy 
movies from their external drive source manually when needed.  And Apple TV is 
good too with limited choice of shows.

Now to get the music to the external drive and initiate Home Sharing or its 
modern equivalent. But not at 4am tomorrow.

Wamug school teacher members may say that education is fun, but this set of 
learnings has been painful.

Cheers
Alan


> On 3 May 2019, at 11:35 am, Alan Smith  wrote:
> 
> I took a wrong turn somewhere in moving my music from an old iMac computer to 
> an external drive attached to a Mac Mini.  Any directions to get back on 
> track would be very welcome.
> 
> The iTunes app does not display any songs, only a list of purchased items 
> available for download.   Further, the links to some Movies and TV Shows have 
> been lost and some metadata of individual files corrupted.  A new library 
> database was created automatically during my work.  Trash was emptied during 
> the exercise.
> 
> iTunes and the Mac Mini, with Films on the external drive, has been fault 
> free for over 12 months.  I decided to move my music collection across to 
> make the Mini a full media server.   The eventual aim was to maintain a 
> single music database and invoke Home Sharing for music access on two local 
> iMacs.   But…
> 
> I have Time Machine and Super Duper backups if they would be helpful in 
> fixing my mess.
> 
> Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
> iTunes is ver 12.8.2.3
> 
> Regards
> Alan
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Problems moving iTunes Music to external drive

[Alan Smith]

I took a wrong turn somewhere in moving my music from an old iMac computer to 
an external drive attached to a Mac Mini.  Any directions to get back on track 
would be very welcome.

The iTunes app does not display any songs, only a list of purchased items 
available for download.   Further, the links to some Movies and TV Shows have 
been lost and some metadata of individual files corrupted.  A new library 
database was created automatically during my work.  Trash was emptied during 
the exercise.

iTunes and the Mac Mini, with Films on the external drive, has been fault free 
for over 12 months.  I decided to move my music collection across to make the 
Mini a full media server.   The eventual aim was to maintain a single music 
database and invoke Home Sharing for music access on two local iMacs.   But…

I have Time Machine and Super Duper backups if they would be helpful in fixing 
my mess.

Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
iTunes is ver 12.8.2.3

Regards
Alan


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITUNES CRASHING

[Julie Bedford]

Hi Ronni

Thanks for your suggestion.  I did do this last night and the only plug-in was 
one  belonging to the software upgrade I had downloaded earlier, so I trashed 
it plus the software I downloaded - trying
to think of all the possible offenders.  I re-started the Mac and iTunes still 
crashed.  My last resort was to download the latest version of iTunes (I was 
only was off the latest) - and it worked !  The
only thing I can think of is some file of iTunes somehow was deleted.  I am 
sure I would not have done that though.

I was beginning to think that iTunes will stop working unless one upgrades to 
the latest version.  However, that would be a first.

I would be interested if you have any ideas, when you have the time as it is 
not urgent.

Many thanks

Jewels

> On 23 Nov 2017, at 9:29 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Jewels,
> 
> To rule out if a third party plug-in or script is the cause. 
> Start iTunes in Safe Mode on your Mac, here is how.
> Hold down the Option and Command keys on your keyboard while you launch 
> iTunes. iTunes will start in Safe Mode. 
> You will be see a pop up message saying “iTunes is running in safe mode. 
> Visual plug-ins you have installed have been temporarily disabled.” Click 
> “Continue”. 
> If iTunes is working properly without any issue in safe mode, a third party 
> iTunes add-on is causing this problem. iTunes add-ons can be found in this 
> folder: ~/Library/iTunes/iTunes Plug-ins/. 
> To find out the problematic add-on, close iTunes, and move the add-ons to 
> your desktop one at a time temporarily. 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 22 Nov 2017, at 4:11 pm, Julie Bedford <jew...@iinet.net.au 
> <mailto:jew...@iinet.net.au>> wrote:
> 
>> 
>> Hi All,
>> 
>> Wonder if anyone can assist.
>> 
>> I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine 
>> until a few days ago.
>> Now unable to open.  I recall the same day this happened I downloaded a few 
>> upgrades from
>> Ondesoft, being Itunes Converter and Audio Book Converter.
>> 
>> Have tried all the suggestions on the web, without success.
>> 
>> Any suggestions ?
>> 
>> Thanks
>> Jewels
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITUNES CRASHING

[Ronda Brown]

Hi Jewels,

To rule out if a third party plug-in or script is the cause. 
Start iTunes in Safe Mode on your Mac, here is how.
Hold down the Option and Command keys on your keyboard while you launch iTunes. 
iTunes will start in Safe Mode. 
You will be see a pop up message saying “iTunes is running in safe mode. Visual 
plug-ins you have installed have been temporarily disabled.” Click “Continue”. 
If iTunes is working properly without any issue in safe mode, a third party 
iTunes add-on is causing this problem. iTunes add-ons can be found in this 
folder: ~/Library/iTunes/iTunes Plug-ins/. 
To find out the problematic add-on, close iTunes, and move the add-ons to your 
desktop one at a time temporarily. 
Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 22 Nov 2017, at 4:11 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> 
> Hi All,
> 
> Wonder if anyone can assist.
> 
> I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine 
> until a few days ago.
> Now unable to open.  I recall the same day this happened I downloaded a few 
> upgrades from
> Ondesoft, being Itunes Converter and Audio Book Converter.
> 
> Have tried all the suggestions on the web, without success.
> 
> Any suggestions ?
> 
> Thanks
> Jewels
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

ITUNES CRASHING

[Julie Bedford]

Hi All,

Wonder if anyone can assist.

I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine until 
a few days ago.
Now unable to open.  I recall the same day this happened I downloaded a few 
upgrades from
Ondesoft, being Itunes Converter and Audio Book Converter.

Have tried all the suggestions on the web, without success.

Any suggestions ?

Thanks
Jewels

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[Michael Hawkins]

There’s no need to apologise, Peter - repeat information is welcome on items 
such as this.

Cheers

Michael Hawkins
> On 25 Sep 2017, at 10:18 AM, Peter Hinchliffe  
> wrote:
> 
> 
>> On 25 Sep 2017, at 10:02 am, FW  wrote:
>> 
>> thanks Peter,
>> Ronni had already sent a warning to all previously.
> 
> apologies to the group. It must have skipped past while I wasn’t looking...
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Managing apps in iTunes 12.7.0

[Peter Hinchliffe]

> On 25 Sep 2017, at 10:02 am, FW  wrote:
> 
> thanks Peter,
> Ronni had already sent a warning to all previously.

apologies to the group. It must have skipped past while I wasn’t looking...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Managing apps in iTunes 12.7.0

[FW]

thanks Peter,
Ronni had already sent a warning to all previously.
> On 25 Sep 2017, at 09:55 , Peter Hinchliffe  wrote:
> 
> I don’t think I;m really hi-jacking this thread to mention a warning to those 
> intending to upgrade their portable devices to iOS11 (and if you already have 
> upgraded then this warning is too late for you):
> 
> If you rely on certain apps which happen to be 32 bit because they have not 
> been updated to 64 bit, YOU WILL LOSE THEM in iOS 11. If you want to find out 
> what those apps might be (and you’ll need to be running iOS 10.3.3 to do 
> this), go to Settings > General > About > Applications to see a list of apps 
> you will be losing. If anything in this list is of concern to you, you’ll 
> either have to wait for the developer to come out with an update for them, or 
> find 64 bit alternatives.
> 
> For those who don’t have 10.3.3: if any app you launch come up with a warning 
> that it may slow down your device and needs to be updated by the developer, 
> then you can safely bet that it is a 32 bit app, and it’s going to disappear 
> after an upgrade to iOS11. Developers have known about this for a 
> considerable time, and they’ve all had plenty of time to perform their 
> updates. 
> 
> For my own part, I have plenty of items i’m going to be sorry to lose, so I’m 
> not rushing into an update at the moment.
> 
> 
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Managing apps in iTunes 12.7.0

[Peter Hinchliffe]

I don’t think I;m really hi-jacking this thread to mention a warning to those 
intending to upgrade their portable devices to iOS11 (and if you already have 
upgraded then this warning is too late for you):

If you rely on certain apps which happen to be 32 bit because they have not 
been updated to 64 bit, YOU WILL LOSE THEM in iOS 11. If you want to find out 
what those apps might be (and you’ll need to be running iOS 10.3.3 to do this), 
go to Settings > General > About > Applications to see a list of apps you will 
be losing. If anything in this list is of concern to you, you’ll either have to 
wait for the developer to come out with an update for them, or find 64 bit 
alternatives.

For those who don’t have 10.3.3: if any app you launch come up with a warning 
that it may slow down your device and needs to be updated by the developer, 
then you can safely bet that it is a 32 bit app, and it’s going to disappear 
after an upgrade to iOS11. Developers have known about this for a considerable 
time, and they’ve all had plenty of time to perform their updates. 

For my own part, I have plenty of items i’m going to be sorry to lose, so I’m 
not rushing into an update at the moment.



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Managing apps in iTunes 12.7.0

[Ronni Brown]

I agree Daniel, I find it much easier and quicker now.
 iTunes users have long accused the App of being bloated, even though it was 
easy enough to ‘Hide’ iTunes features you don’t use. In any case, this is the 
first time that Apple has addressed what one might call a surfeit of features 
in iTunes.

Some users will like the changes in iTunes 12.7 and others won’t ;-)

Cheers,
Ronni

> On 23 Sep 2017, at 11:12 am, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> I actually like this change. I never used to update the Apps within iTunes 
> myself, and only updated them on the iPad and iPhone, so it meant when I 
> checked Apps on the computer(s) it told me I had a million things to update 
> as well (as I didn’t want it set to auto-update). So now it frees up space on 
> the computer for something I never used to work with anyway,..hehe.
> But yes, I can understand it’s not every one :)
> 
> I know I won’t miss it,…lol. But that’s just me.
> 
> Enjoy!
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 23 Sep 2017, at 10:46 am, Robin <rbelf...@highway1.com.au> wrote:
>> 
>> If you are unhappy with this “enhancement”, like I am, send feedback 
>> requesting a change to https://www.apple.com/feedback/ 
>> 
>> Robin
>> 
>> On 23 Sep 2017, at 9:26 am, FW <whae...@iinet.net.au> wrote:
>> 
>>> ok, I understand ,
>>> 
>>> thanks Ronni
>>> 
>>> Cheers
>>> Walter
>>>> On 23 Sep 2017, at 09:17 , Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> With the release of iTunes 12.7 all app management is now done on the 
>>>> device itself.
>>>> <https://support.apple.com/en-us/HT208075>
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>>> On 23 Sep 2017, at 8:16 am, FW <whae...@iinet.net.au> wrote:
>>>>> 
>>>>> Hi Ronni,
>>>>> 
>>>>> Thank you for your comments.
>>>>> 
>>>>> I don’t really want to re-download the apps. They are already in the iOS 
>>>>> device.
>>>>> Can the apps no longer be managed on the iMac iTunes screen while the iOS 
>>>>> device is connected to that iMac ?
>>>>> It lets me manage films, TV shows etc. - but apps I can’t see on the side 
>>>>> bar ?
>>>>> I can move the apps around on the iOS device screen, but it’s more 
>>>>> convenient on the big screen.
>>>>> 
>>>>> Cheers
>>>>> Walter
>>>>> 
>>>>> 
>>>>>> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>> Hi Walter,
>>>>>> 
>>>>>> If you previously used iTunes to sync apps or ringtones to your iOS 
>>>>>> device, use the new App Store or Sounds Settings on iOS to re-download 
>>>>>> them without your Mac.
>>>>>> 
>>>>>> 
>>>>>> Cheers,
>>>>>> Ronni
>>>>>> 
>>>>>> 13-inch MacBook Air (April 2014)
>>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>>> 512GB PCIe-based Flash Storage
>>>>>> 
>>>>>> macOS Sierra 10.12.6
>>>>>> 
>>>>>> 
>>>>>>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>>>>>>> 
>>>>>>> Good morning,
>>>>>>> 
>>>>>>> Apps no longer appear in the iTunes sidebar of the device I have just 
>>>>>>> connected to the 10.12.6 iMac. (iPhone or iPad).
>>>>>>> They are not listed under “Summary” or “On my device”.
>>>>>>> 
>>>>>>> Have tried some of the suggestions on the net and the “View and manage 
>>>>>>> purchased apps” hints to unhide them
>>>>>>> in the iTunes help section - but no luck.
>>>>>>> 
>>>>>>> I would like to re-arrange apps on the iOS devices, any resolution 
>>>>>>> would be appreciated.
>>>>>>> 
>>>>>>> Thanks
>>>>>>> Walter

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[Daniel Kerr]

I actually like this change. I never used to update the Apps within iTunes 
myself, and only updated them on the iPad and iPhone, so it meant when I 
checked Apps on the computer(s) it told me I had a million things to update as 
well (as I didn’t want it set to auto-update). So now it frees up space on the 
computer for something I never used to work with anyway,..hehe.
But yes, I can understand it’s not every one :)

I know I won’t miss it,…lol. But that’s just me.

Enjoy!

Kind regards
Daniel

Sent from my iPhone 7

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 23 Sep 2017, at 10:46 am, Robin <rbelf...@highway1.com.au> wrote:
> 
> If you are unhappy with this “enhancement”, like I am, send feedback 
> requesting a change to https://www.apple.com/feedback/ 
> 
> Robin
> 
> On 23 Sep 2017, at 9:26 am, FW <whae...@iinet.net.au> wrote:
> 
>> ok, I understand ,
>> 
>> thanks Ronni
>> 
>> Cheers
>> Walter
>>> On 23 Sep 2017, at 09:17 , Ronni Brown <ro...@mac.com> wrote:
>>> 
>>> With the release of iTunes 12.7 all app management is now done on the 
>>> device itself.
>>> <https://support.apple.com/en-us/HT208075>
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>> On 23 Sep 2017, at 8:16 am, FW <whae...@iinet.net.au> wrote:
>>>> 
>>>> Hi Ronni,
>>>> 
>>>> Thank you for your comments.
>>>> 
>>>> I don’t really want to re-download the apps. They are already in the iOS 
>>>> device.
>>>> Can the apps no longer be managed on the iMac iTunes screen while the iOS 
>>>> device is connected to that iMac ?
>>>> It lets me manage films, TV shows etc. - but apps I can’t see on the side 
>>>> bar ?
>>>> I can move the apps around on the iOS device screen, but it’s more 
>>>> convenient on the big screen.
>>>> 
>>>> Cheers
>>>> Walter
>>>> 
>>>> 
>>>>> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> Hi Walter,
>>>>> 
>>>>> If you previously used iTunes to sync apps or ringtones to your iOS 
>>>>> device, use the new App Store or Sounds Settings on iOS to re-download 
>>>>> them without your Mac.
>>>>> 
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> 13-inch MacBook Air (April 2014)
>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>> 512GB PCIe-based Flash Storage
>>>>> 
>>>>> macOS Sierra 10.12.6
>>>>> 
>>>>> 
>>>>>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>>>>>> 
>>>>>> Good morning,
>>>>>> 
>>>>>> Apps no longer appear in the iTunes sidebar of the device I have just 
>>>>>> connected to the 10.12.6 iMac. (iPhone or iPad).
>>>>>> They are not listed under “Summary” or “On my device”.
>>>>>> 
>>>>>> Have tried some of the suggestions on the net and the “View and manage 
>>>>>> purchased apps” hints to unhide them
>>>>>> in the iTunes help section - but no luck.
>>>>>> 
>>>>>> I would like to re-arrange apps on the iOS devices, any resolution would 
>>>>>> be appreciated.
>>>>>> 
>>>>>> Thanks
>>>>>> Walter
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[Robin]

If you are unhappy with this “enhancement”, like I am, send feedback requesting 
a change to https://www.apple.com/feedback/ 

Robin

> On 23 Sep 2017, at 9:26 am, FW <whae...@iinet.net.au> wrote:
> 
> ok, I understand ,
> 
> thanks Ronni
> 
> Cheers
> Walter
>> On 23 Sep 2017, at 09:17 , Ronni Brown <ro...@mac.com> wrote:
>> 
>> With the release of iTunes 12.7 all app management is now done on the device 
>> itself.
>> <https://support.apple.com/en-us/HT208075>
>> 
>> Cheers,
>> Ronni
>> 
>>> On 23 Sep 2017, at 8:16 am, FW <whae...@iinet.net.au> wrote:
>>> 
>>> Hi Ronni,
>>> 
>>> Thank you for your comments.
>>> 
>>> I don’t really want to re-download the apps. They are already in the iOS 
>>> device.
>>> Can the apps no longer be managed on the iMac iTunes screen while the iOS 
>>> device is connected to that iMac ?
>>> It lets me manage films, TV shows etc. - but apps I can’t see on the side 
>>> bar ?
>>> I can move the apps around on the iOS device screen, but it’s more 
>>> convenient on the big screen.
>>> 
>>> Cheers
>>> Walter
>>> 
>>> 
>>>> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Walter,
>>>> 
>>>> If you previously used iTunes to sync apps or ringtones to your iOS 
>>>> device, use the new App Store or Sounds Settings on iOS to re-download 
>>>> them without your Mac.
>>>> 
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 13-inch MacBook Air (April 2014)
>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>> 512GB PCIe-based Flash Storage
>>>> 
>>>> macOS Sierra 10.12.6
>>>> 
>>>> 
>>>>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>>>>> 
>>>>> Good morning,
>>>>> 
>>>>> Apps no longer appear in the iTunes sidebar of the device I have just 
>>>>> connected to the 10.12.6 iMac. (iPhone or iPad).
>>>>> They are not listed under “Summary” or “On my device”.
>>>>> 
>>>>> Have tried some of the suggestions on the net and the “View and manage 
>>>>> purchased apps” hints to unhide them
>>>>> in the iTunes help section - but no luck.
>>>>> 
>>>>> I would like to re-arrange apps on the iOS devices, any resolution would 
>>>>> be appreciated.
>>>>> 
>>>>> Thanks
>>>>> Walter
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[FW]

ok, I understand ,

thanks Ronni

Cheers
Walter
> On 23 Sep 2017, at 09:17 , Ronni Brown <ro...@mac.com> wrote:
> 
> With the release of iTunes 12.7 all app management is now done on the device 
> itself.
> <https://support.apple.com/en-us/HT208075>
> 
> Cheers,
> Ronni
> 
>> On 23 Sep 2017, at 8:16 am, FW <whae...@iinet.net.au> wrote:
>> 
>> Hi Ronni,
>> 
>> Thank you for your comments.
>> 
>> I don’t really want to re-download the apps. They are already in the iOS 
>> device.
>> Can the apps no longer be managed on the iMac iTunes screen while the iOS 
>> device is connected to that iMac ?
>> It lets me manage films, TV shows etc. - but apps I can’t see on the side 
>> bar ?
>> I can move the apps around on the iOS device screen, but it’s more 
>> convenient on the big screen.
>> 
>> Cheers
>> Walter
>> 
>> 
>>> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Walter,
>>> 
>>> If you previously used iTunes to sync apps or ringtones to your iOS device, 
>>> use the new App Store or Sounds Settings on iOS to re-download them without 
>>> your Mac.
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS Sierra 10.12.6
>>> 
>>> 
>>>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>>>> 
>>>> Good morning,
>>>> 
>>>> Apps no longer appear in the iTunes sidebar of the device I have just 
>>>> connected to the 10.12.6 iMac. (iPhone or iPad).
>>>> They are not listed under “Summary” or “On my device”.
>>>> 
>>>> Have tried some of the suggestions on the net and the “View and manage 
>>>> purchased apps” hints to unhide them
>>>> in the iTunes help section - but no luck.
>>>> 
>>>> I would like to re-arrange apps on the iOS devices, any resolution would 
>>>> be appreciated.
>>>> 
>>>> Thanks
>>>> Walter
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[Ronni Brown]

With the release of iTunes 12.7 all app management is now done on the device 
itself.
<https://support.apple.com/en-us/HT208075 
<https://support.apple.com/en-us/HT208075>>

Cheers,
Ronni

> On 23 Sep 2017, at 8:16 am, FW <whae...@iinet.net.au> wrote:
> 
> Hi Ronni,
> 
> Thank you for your comments.
> 
> I don’t really want to re-download the apps. They are already in the iOS 
> device.
> Can the apps no longer be managed on the iMac iTunes screen while the iOS 
> device is connected to that iMac ?
> It lets me manage films, TV shows etc. - but apps I can’t see on the side bar 
> ?
> I can move the apps around on the iOS device screen, but it’s more convenient 
> on the big screen.
> 
> Cheers
> Walter
> 
> 
>> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Walter,
>> 
>> If you previously used iTunes to sync apps or ringtones to your iOS device, 
>> use the new App Store or Sounds Settings on iOS to re-download them without 
>> your Mac.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS Sierra 10.12.6
>> 
>> 
>>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>>> 
>>> Good morning,
>>> 
>>> Apps no longer appear in the iTunes sidebar of the device I have just 
>>> connected to the 10.12.6 iMac. (iPhone or iPad).
>>> They are not listed under “Summary” or “On my device”.
>>> 
>>> Have tried some of the suggestions on the net and the “View and manage 
>>> purchased apps” hints to unhide them
>>> in the iTunes help section - but no luck.
>>> 
>>> I would like to re-arrange apps on the iOS devices, any resolution would be 
>>> appreciated.
>>> 
>>> Thanks
>>> Walter

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[FW]

Hi Ronni,

Thank you for your comments.

I don’t really want to re-download the apps. They are already in the iOS device.
Can the apps no longer be managed on the iMac iTunes screen while the iOS 
device is connected to that iMac ?
It lets me manage films, TV shows etc. - but apps I can’t see on the side bar ?
I can move the apps around on the iOS device screen, but it’s more convenient 
on the big screen.

Cheers
Walter


> On 23 Sep 2017, at 07:58 , Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Walter,
> 
> If you previously used iTunes to sync apps or ringtones to your iOS device, 
> use the new App Store or Sounds Settings on iOS to re-download them without 
> your Mac.
> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.6
> 
> 
>> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
>> 
>> Good morning,
>> 
>> Apps no longer appear in the iTunes sidebar of the device I have just 
>> connected to the 10.12.6 iMac. (iPhone or iPad).
>> They are not listed under “Summary” or “On my device”.
>> 
>> Have tried some of the suggestions on the net and the “View and manage 
>> purchased apps” hints to unhide them
>> in the iTunes help section - but no luck.
>> 
>> I would like to re-arrange apps on the iOS devices, any resolution would be 
>> appreciated.
>> 
>> Thanks
>> Walter
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Managing apps in iTunes 12.7.0

[Ronni Brown]

Hi Walter,

If you previously used iTunes to sync apps or ringtones to your iOS device, use 
the new App Store or Sounds Settings on iOS to re-download them without your 
Mac.


Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.6


> On 23 Sep 2017, at 6:53 am, FW <whae...@iinet.net.au> wrote:
> 
> Good morning,
> 
> Apps no longer appear in the iTunes sidebar of the device I have just 
> connected to the 10.12.6 iMac. (iPhone or iPad).
> They are not listed under “Summary” or “On my device”.
> 
> Have tried some of the suggestions on the net and the “View and manage 
> purchased apps” hints to unhide them
> in the iTunes help section - but no luck.
> 
> I would like to re-arrange apps on the iOS devices, any resolution would be 
> appreciated.
> 
> Thanks
> Walter
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Managing apps in iTunes 12.7.0

[FW]

Good morning,

Apps no longer appear in the iTunes sidebar of the device I have just connected 
to the 10.12.6 iMac. (iPhone or iPad).
They are not listed under “Summary” or “On my device”.

Have tried some of the suggestions on the net and the “View and manage 
purchased apps” hints to unhide them
in the iTunes help section - but no luck.

I would like to re-arrange apps on the iOS devices, any resolution would be 
appreciated.

Thanks
Walter


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Duplicate finder and deletion from iTunes

[Brian RISBEY]

Hi Peter
Gemini II (Roman number -2 capital ii)
Has a blue egg icon. 
Seems to work. Finds multiple copies and you choose which one to keep or 
delete. 

Brian Risbey 
OS10.3.3


On 17 Sep 2017, at 21:20, Peter Crisp <petercr...@westnet.com.au> wrote:

Does anyone have a recomendation for a good iTunes duplicate finder (music 
files)? Now with iCloud library as well it becomes a bit confusing (for me at 
least) but what I am trying to do is simply to find and then bulk Trash 
duplicates located on my local drive only. Obviously there is metadata criteria 
to conisder in searching and deleting when doing bulk processes but I am keen 
to hear from others who have dealt with this in their past.


Regards


Pete
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes 12.7: How to cope with the abrupt changes

[Brian RISBEY]

Hi All

Just incase you're looking to manage your iPhone n iPad apps:

https://www.macworld.com/article/3224531/software-entertainment/itunes-127-how-to-cope-with-the-abrupt-changes.amp.html


Brian Risbey 
OS10.3.3


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Duplicate finder and deletion from iTunes

[Peter Crisp]

Does anyone have a recomendation for a good iTunes duplicate finder (music 
files)? Now with iCloud library as well it becomes a bit confusing (for me at 
least) but what I am trying to do is simply to find and then bulk Trash 
duplicates located on my local drive only. Obviously there is metadata criteria 
to conisder in searching and deleting when doing bulk processes but I am keen 
to hear from others who have dealt with this in their past.


Regards


Pete-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITUNES PROBLEM

[Ronda Brown]

Hi Jewels,

I understand very well being caught up in urgent work, it's an occupational 
hazard for many of us ;-)

Good to hear you were able to delete all the temp files, I was certain they 
would be causing problems in iTunes.

If you have anymore issues with files not being able to be written to the 
iTunes library files we would need to look at why, or what third party 
add-on/plug-in or program is preventing this to happen.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 29 Aug 2017, at 9:33 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Hi Ronnie
> 
> So sorry for my rudeness on not replying until now - have been caught up with 
> urgent work.
> 
> I did delete the temp files and since I have perhaps added 5 files into 
> iTunes - so far so good !!  I had almost a gb of temp files.
> Hopefully my iTunes will run okay again.
> 
> Once again, thank you for your invaluable assistance !
> 
> Cheers
> Jewels
> 
>> On 28 Aug 2017, at 8:04 AM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Jewels,
>> 
>> Is iTunes working any better after you deleted all the Temp files as per my 
>> previous reply?
>> 
>> Some temp files are caches for interrupted downloads for things you had 
>> purchased that developed an error during media purchase downloads. That 
>> didn't completely download properly. 
>> 
>> Other temp files are error dump files that can cause iTunes to not run 
>> properly.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 27 Aug 2017, at 11:12 am, Julie Bedford <jew...@iinet.net.au> wrote:
>>> 
>>> Thanks Ronni, 
>>> 
>>> No rush, I’m just grateful you are there to assist us all.
>>> 
>>> Have a great day
>>> 
>>> Cheers
>>> Jewels
>>> 
>>>> On 27 Aug 2017, at 8:47 AM, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Jewels,
>>>> 
>>>> I'm rushing out for the day so won't be able to help until later today.
>>>> But it sounds like you might have some old Library folders still in your 
>>>> Home/Music/iTunes folder.
>>>> 
>>>> Temp Files from iTunes are created when the software cannot write to one 
>>>> or more of the Library Files.
>>>> You may have some permissions issues, or another program is locking up the 
>>>> ability to write to the .itl file
>>>> iTunes writes them to update the iTunes library file.
>>>> They should NOT stay after the file is updated.
>>>> 
>>>> You should be able to delete all of the .tmp files after you QUIT iTunes.
>>>> 
>>>> Gotta rush, if you need help earlier someone else might be able to help.
>>>> Otherwise I'll get back later today/tonight.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>> 
>>>>> Thanks Ronnie,
>>>>> I guess I’ll give it a go when next adding files - I did this earlier 
>>>>> today unfortunately.  I will let you know how I get on.
>>>>> 
>>>>> iTunes is still stopping and starting when playing something on the Mac - 
>>>>> any remedy you can think of ?
>>>>> 
>>>>> In the iTunes Library I see a vast number of temp files - I am unable to 
>>>>> open them - would it be safe to delete do you think ?
>>>>> 
>>>>> Thanks for both of your suggestions and help
>>>>> 
>>>>> Jewels
>>>>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>> Hi Jewels, 
>>>>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to 
>>>>>> get Files into iTunes I gave previously.
>>>>>> In iTunes 
>>>>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>>>>> 
>>>>>> Sent from Ronni's iPad4
>>>>>> 
>>>>>> 
>>>>>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>>>> 
>>>>>>> Thanks for the suggestion Pete.  
>>>>>>> I think what Ronni suggested was that I go to the iTunes folder / 
>>>>>>> library, locate the relevant folder and drop in directly ?  I have 
>

Re: ITUNES PROBLEM

[Julie Bedford]

Hi Ronnie

So sorry for my rudeness on not replying until now - have been caught up with 
urgent work.

I did delete the temp files and since I have perhaps added 5 files into iTunes 
- so far so good !!  I had almost a gb of temp files.
Hopefully my iTunes will run okay again.

Once again, thank you for your invaluable assistance !

Cheers
Jewels

> On 28 Aug 2017, at 8:04 AM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Jewels,
> 
> Is iTunes working any better after you deleted all the Temp files as per my 
> previous reply?
> 
> Some temp files are caches for interrupted downloads for things you had 
> purchased that developed an error during media purchase downloads. That 
> didn't completely download properly. 
> 
> Other temp files are error dump files that can cause iTunes to not run 
> properly.
> 
> Cheers,
> Ronni
> 
>> On 27 Aug 2017, at 11:12 am, Julie Bedford <jew...@iinet.net.au 
>> <mailto:jew...@iinet.net.au>> wrote:
>> 
>> Thanks Ronni, 
>> 
>> No rush, I’m just grateful you are there to assist us all.
>> 
>> Have a great day
>> 
>> Cheers
>> Jewels
>> 
>>> On 27 Aug 2017, at 8:47 AM, Ronda Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Jewels,
>>> 
>>> I'm rushing out for the day so won't be able to help until later today.
>>> But it sounds like you might have some old Library folders still in your 
>>> Home/Music/iTunes folder.
>>> 
>>> Temp Files from iTunes are created when the software cannot write to one or 
>>> more of the Library Files.
>>> You may have some permissions issues, or another program is locking up the 
>>> ability to write to the .itl file
>>> iTunes writes them to update the iTunes library file.
>>> They should NOT stay after the file is updated.
>>> 
>>> You should be able to delete all of the .tmp files after you QUIT iTunes.
>>> 
>>> Gotta rush, if you need help earlier someone else might be able to help.
>>> Otherwise I'll get back later today/tonight.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au 
>>> <mailto:jew...@iinet.net.au>> wrote:
>>> 
>>>> Thanks Ronnie,
>>>> I guess I’ll give it a go when next adding files - I did this earlier 
>>>> today unfortunately.  I will let you know how I get on.
>>>> 
>>>> iTunes is still stopping and starting when playing something on the Mac - 
>>>> any remedy you can think of ?
>>>> 
>>>> In the iTunes Library I see a vast number of temp files - I am unable to 
>>>> open them - would it be safe to delete do you think ?
>>>> 
>>>> Thanks for both of your suggestions and help
>>>> 
>>>> Jewels
>>>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com 
>>>>> <mailto:ro...@mac.com>> wrote:
>>>>> 
>>>>> Hi Jewels, 
>>>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to 
>>>>> get Files into iTunes I gave previously.
>>>>> In iTunes 
>>>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>>>> 
>>>>> Sent from Ronni's iPad4
>>>>> 
>>>>> 
>>>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au 
>>>>> <mailto:jew...@iinet.net.au>> wrote:
>>>>> 
>>>>>> Thanks for the suggestion Pete.  
>>>>>> I think what Ronni suggested was that I go to the iTunes folder / 
>>>>>> library, locate the relevant folder and drop in directly ?  I have 
>>>>>> numerous folders in iTunes, each for the relevant subject or website 
>>>>>> podcast.  It would take me ages to do it that way I feel and is easier 
>>>>>> just to reformat them in my iskysoft software.  
>>>>>> 
>>>>>> I have just played around with an offending file, being careful  not to 
>>>>>> touch any other folder on the way to iTunes, but still the same problem. 
>>>>>>  I have been loading up my iTunes since the early 2000’s and never had 
>>>>>> such a problem.  When iTunes will not quit, I have to do a restart, 
>>>>>> which interrupts the other jobs I am doing at the time a

Re: ITUNES PROBLEM

[Ronni Brown]

Hi Jewels,

Is iTunes working any better after you deleted all the Temp files as per my 
previous reply?

Some temp files are caches for interrupted downloads for things you had 
purchased that developed an error during media purchase downloads. That didn't 
completely download properly. 

Other temp files are error dump files that can cause iTunes to not run properly.

Cheers,
Ronni

> On 27 Aug 2017, at 11:12 am, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Thanks Ronni, 
> 
> No rush, I’m just grateful you are there to assist us all.
> 
> Have a great day
> 
> Cheers
> Jewels
> 
>> On 27 Aug 2017, at 8:47 AM, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Jewels,
>> 
>> I'm rushing out for the day so won't be able to help until later today.
>> But it sounds like you might have some old Library folders still in your 
>> Home/Music/iTunes folder.
>> 
>> Temp Files from iTunes are created when the software cannot write to one or 
>> more of the Library Files.
>> You may have some permissions issues, or another program is locking up the 
>> ability to write to the .itl file
>> iTunes writes them to update the iTunes library file.
>> They should NOT stay after the file is updated.
>> 
>> You should be able to delete all of the .tmp files after you QUIT iTunes.
>> 
>> Gotta rush, if you need help earlier someone else might be able to help.
>> Otherwise I'll get back later today/tonight.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au 
>> <mailto:jew...@iinet.net.au>> wrote:
>> 
>>> Thanks Ronnie,
>>> I guess I’ll give it a go when next adding files - I did this earlier today 
>>> unfortunately.  I will let you know how I get on.
>>> 
>>> iTunes is still stopping and starting when playing something on the Mac - 
>>> any remedy you can think of ?
>>> 
>>> In the iTunes Library I see a vast number of temp files - I am unable to 
>>> open them - would it be safe to delete do you think ?
>>> 
>>> Thanks for both of your suggestions and help
>>> 
>>> Jewels
>>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com 
>>>> <mailto:ro...@mac.com>> wrote:
>>>> 
>>>> Hi Jewels, 
>>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to 
>>>> get Files into iTunes I gave previously.
>>>> In iTunes 
>>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au 
>>>> <mailto:jew...@iinet.net.au>> wrote:
>>>> 
>>>>> Thanks for the suggestion Pete.  
>>>>> I think what Ronni suggested was that I go to the iTunes folder / 
>>>>> library, locate the relevant folder and drop in directly ?  I have 
>>>>> numerous folders in iTunes, each for the relevant subject or website 
>>>>> podcast.  It would take me ages to do it that way I feel and is easier 
>>>>> just to reformat them in my iskysoft software.  
>>>>> 
>>>>> I have just played around with an offending file, being careful  not to 
>>>>> touch any other folder on the way to iTunes, but still the same problem.  
>>>>> I have been loading up my iTunes since the early 2000’s and never had 
>>>>> such a problem.  When iTunes will not quit, I have to do a restart, which 
>>>>> interrupts the other jobs I am doing at the time and have to restart them 
>>>>> again once the Mac has restarted.  
>>>>> 
>>>>> On what I have gathered from the web, many people are experiencing 
>>>>> problems now with iTunes, I think I must be just one of them.  I would 
>>>>> really like to go back to the older version of iTunes, when it was 
>>>>> operating perfectly, but not sure if that is really viable.  
>>>>> 
>>>>> Thanks 
>>>>> 
>>>>> Jewels
>>>>> 
>>>>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au 
>>>>>> <mailto:petercr...@westnet.com.au>> wrote:
>>>>>> 
>>>>>> Jewels, this is a long shot. During the drag/drop process into iTunes, 
>

Re: ITUNES PROBLEM

[Julie Bedford]

Thanks Ronni, 

No rush, I’m just grateful you are there to assist us all.

Have a great day

Cheers
Jewels

> On 27 Aug 2017, at 8:47 AM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Jewels,
> 
> I'm rushing out for the day so won't be able to help until later today.
> But it sounds like you might have some old Library folders still in your 
> Home/Music/iTunes folder.
> 
> Temp Files from iTunes are created when the software cannot write to one or 
> more of the Library Files.
> You may have some permissions issues, or another program is locking up the 
> ability to write to the .itl file
> iTunes writes them to update the iTunes library file.
> They should NOT stay after the file is updated.
> 
> You should be able to delete all of the .tmp files after you QUIT iTunes.
> 
> Gotta rush, if you need help earlier someone else might be able to help.
> Otherwise I'll get back later today/tonight.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au 
> <mailto:jew...@iinet.net.au>> wrote:
> 
>> Thanks Ronnie,
>> I guess I’ll give it a go when next adding files - I did this earlier today 
>> unfortunately.  I will let you know how I get on.
>> 
>> iTunes is still stopping and starting when playing something on the Mac - 
>> any remedy you can think of ?
>> 
>> In the iTunes Library I see a vast number of temp files - I am unable to 
>> open them - would it be safe to delete do you think ?
>> 
>> Thanks for both of your suggestions and help
>> 
>> Jewels
>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Jewels, 
>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
>>> Files into iTunes I gave previously.
>>> In iTunes 
>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au 
>>> <mailto:jew...@iinet.net.au>> wrote:
>>> 
>>>> Thanks for the suggestion Pete.  
>>>> I think what Ronni suggested was that I go to the iTunes folder / library, 
>>>> locate the relevant folder and drop in directly ?  I have numerous folders 
>>>> in iTunes, each for the relevant subject or website podcast.  It would 
>>>> take me ages to do it that way I feel and is easier just to reformat them 
>>>> in my iskysoft software.  
>>>> 
>>>> I have just played around with an offending file, being careful  not to 
>>>> touch any other folder on the way to iTunes, but still the same problem.  
>>>> I have been loading up my iTunes since the early 2000’s and never had such 
>>>> a problem.  When iTunes will not quit, I have to do a restart, which 
>>>> interrupts the other jobs I am doing at the time and have to restart them 
>>>> again once the Mac has restarted.  
>>>> 
>>>> On what I have gathered from the web, many people are experiencing 
>>>> problems now with iTunes, I think I must be just one of them.  I would 
>>>> really like to go back to the older version of iTunes, when it was 
>>>> operating perfectly, but not sure if that is really viable.  
>>>> 
>>>> Thanks 
>>>> 
>>>> Jewels
>>>> 
>>>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au 
>>>>> <mailto:petercr...@westnet.com.au>> wrote:
>>>>> 
>>>>> Jewels, this is a long shot. During the drag/drop process into iTunes, is 
>>>>> it possible your mouse is passing over a potential drop point (some other 
>>>>> folder on the way to the intended folder) that is making OSX jam up. If 
>>>>> you do the menu driven import method (Ronni suggested this below) that 
>>>>> would at least eliminate that as a possible reason for the hang ups. I 
>>>>> have this problem with Windows Explorer at my work and use other methods 
>>>>> as a result (Import process or Copy/Paste).
>>>>> 
>>>>> Regards
>>>>> 
>>>>> Pete.
>>>>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au 
>>>>>> <mailto:jew...@iinet.net.au>> wrote:
>>>>>> 
>>>>>> Many thanks for your email Ronni.
>>>

Re: ITUNES PROBLEM

[Ronda Brown]

Hi Jewels,

I'm rushing out for the day so won't be able to help until later today.
But it sounds like you might have some old Library folders still in your 
Home/Music/iTunes folder.

Temp Files from iTunes are created when the software cannot write to one or 
more of the Library Files.
You may have some permissions issues, or another program is locking up the 
ability to write to the .itl file
iTunes writes them to update the iTunes library file.
They should NOT stay after the file is updated.

You should be able to delete all of the .tmp files after you QUIT iTunes.

Gotta rush, if you need help earlier someone else might be able to help.
Otherwise I'll get back later today/tonight.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Thanks Ronnie,
> I guess I’ll give it a go when next adding files - I did this earlier today 
> unfortunately.  I will let you know how I get on.
> 
> iTunes is still stopping and starting when playing something on the Mac - any 
> remedy you can think of ?
> 
> In the iTunes Library I see a vast number of temp files - I am unable to open 
> them - would it be safe to delete do you think ?
> 
> Thanks for both of your suggestions and help
> 
> Jewels
>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Jewels, 
>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
>> Files into iTunes I gave previously.
>> In iTunes 
>> * Choose File > Add to Library (Command-O) and select files or folders.
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>> 
>>> Thanks for the suggestion Pete.  
>>> I think what Ronni suggested was that I go to the iTunes folder / library, 
>>> locate the relevant folder and drop in directly ?  I have numerous folders 
>>> in iTunes, each for the relevant subject or website podcast.  It would take 
>>> me ages to do it that way I feel and is easier just to reformat them in my 
>>> iskysoft software.  
>>> 
>>> I have just played around with an offending file, being careful  not to 
>>> touch any other folder on the way to iTunes, but still the same problem.  I 
>>> have been loading up my iTunes since the early 2000’s and never had such a 
>>> problem.  When iTunes will not quit, I have to do a restart, which 
>>> interrupts the other jobs I am doing at the time and have to restart them 
>>> again once the Mac has restarted.  
>>> 
>>> On what I have gathered from the web, many people are experiencing problems 
>>> now with iTunes, I think I must be just one of them.  I would really like 
>>> to go back to the older version of iTunes, when it was operating perfectly, 
>>> but not sure if that is really viable.  
>>> 
>>> Thanks 
>>> 
>>> Jewels
>>> 
>>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>> 
>>>> Jewels, this is a long shot. During the drag/drop process into iTunes, is 
>>>> it possible your mouse is passing over a potential drop point (some other 
>>>> folder on the way to the intended folder) that is making OSX jam up. If 
>>>> you do the menu driven import method (Ronni suggested this below) that 
>>>> would at least eliminate that as a possible reason for the hang ups. I 
>>>> have this problem with Windows Explorer at my work and use other methods 
>>>> as a result (Import process or Copy/Paste).
>>>> 
>>>> Regards
>>>> 
>>>> Pete.
>>>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>> 
>>>>> Many thanks for your email Ronni.
>>>>> 
>>>>> I have iTunes 12.6.2 installed - but would mention it was the update 
>>>>> before this one when I started experiencing the problems.  Never a 
>>>>> problem previously.
>>>>> 
>>>>> I log on to a website and download their latest interviews (of which I am 
>>>>> a subscriber) - no problem there.  I have always just dragged the mp3 
>>>>> file from the Downloads folder and placed in the relevant folder on my 
>>>>> iTunes.  I then later usually transfer these onto my classic ipod - no 
>>>>> problems with the ipod.  Sometimes the mp3 I have dragged onto iTune 
>>>>> freezes iTunes and am unable often to do a Force Quit, so have to 
>>&

Re: ITUNES PROBLEM

[Julie Bedford]

Thanks Ronnie,
I guess I’ll give it a go when next adding files - I did this earlier today 
unfortunately.  I will let you know how I get on.

iTunes is still stopping and starting when playing something on the Mac - any 
remedy you can think of ?

In the iTunes Library I see a vast number of temp files - I am unable to open 
them - would it be safe to delete do you think ?

Thanks for both of your suggestions and help

Jewels
> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Jewels, 
> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
> Files into iTunes I gave previously.
> In iTunes 
> * Choose File > Add to Library (Command-O) and select files or folders.
> 
> Sent from Ronni's iPad4
> 
> 
> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au 
> <mailto:jew...@iinet.net.au>> wrote:
> 
>> Thanks for the suggestion Pete.  
>> I think what Ronni suggested was that I go to the iTunes folder / library, 
>> locate the relevant folder and drop in directly ?  I have numerous folders 
>> in iTunes, each for the relevant subject or website podcast.  It would take 
>> me ages to do it that way I feel and is easier just to reformat them in my 
>> iskysoft software.  
>> 
>> I have just played around with an offending file, being careful  not to 
>> touch any other folder on the way to iTunes, but still the same problem.  I 
>> have been loading up my iTunes since the early 2000’s and never had such a 
>> problem.  When iTunes will not quit, I have to do a restart, which 
>> interrupts the other jobs I am doing at the time and have to restart them 
>> again once the Mac has restarted.  
>> 
>> On what I have gathered from the web, many people are experiencing problems 
>> now with iTunes, I think I must be just one of them.  I would really like to 
>> go back to the older version of iTunes, when it was operating perfectly, but 
>> not sure if that is really viable.  
>> 
>> Thanks 
>> 
>> Jewels
>> 
>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au 
>>> <mailto:petercr...@westnet.com.au>> wrote:
>>> 
>>> Jewels, this is a long shot. During the drag/drop process into iTunes, is 
>>> it possible your mouse is passing over a potential drop point (some other 
>>> folder on the way to the intended folder) that is making OSX jam up. If you 
>>> do the menu driven import method (Ronni suggested this below) that would at 
>>> least eliminate that as a possible reason for the hang ups. I have this 
>>> problem with Windows Explorer at my work and use other methods as a result 
>>> (Import process or Copy/Paste).
>>> 
>>> Regards
>>> 
>>> Pete.
>>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au 
>>>> <mailto:jew...@iinet.net.au>> wrote:
>>>> 
>>>> Many thanks for your email Ronni.
>>>> 
>>>> I have iTunes 12.6.2 installed - but would mention it was the update 
>>>> before this one when I started experiencing the problems.  Never a problem 
>>>> previously.
>>>> 
>>>> I log on to a website and download their latest interviews (of which I am 
>>>> a subscriber) - no problem there.  I have always just dragged the mp3 file 
>>>> from the Downloads folder and placed in the relevant folder on my iTunes.  
>>>> I then later usually transfer these onto my classic ipod - no problems 
>>>> with the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes 
>>>> and am unable often to do a Force Quit, so have to shutdown and restart 
>>>> the Mac.  I have recently noticed also that when playing from iTunes on 
>>>> the Mac, it now stops and starts - perhaps a 10 second time of silence and 
>>>> then it returns playing.
>>>> 
>>>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>>>> installed into my Mac Pro - it is not an external hanging from a USB cord.
>>>> 
>>>> I tend to keep most of the mp3s in the iTunes library for future 
>>>> reference.  Of course, when the disc gets full, I will have to think about 
>>>> backing some files up on another hard drive for safe keeping.
>>>> 
>>>> I have been having better luck when transferring the mp3 files onto 
>>>> iSkysoft iMedia Converter Deluxe - for reformatting.  Basically I’m just 
>>>> reformatting an mp3 into an  mp3, as I suspect maybe the original file has 
>>

Re: ITUNES PROBLEM

[Ronda Brown]

Hi Jewels, 
I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
Files into iTunes I gave previously.
In iTunes 
* Choose File > Add to Library (Command-O) and select files or folders.

Sent from Ronni's iPad4


> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Thanks for the suggestion Pete.  
> I think what Ronni suggested was that I go to the iTunes folder / library, 
> locate the relevant folder and drop in directly ?  I have numerous folders in 
> iTunes, each for the relevant subject or website podcast.  It would take me 
> ages to do it that way I feel and is easier just to reformat them in my 
> iskysoft software.  
> 
> I have just played around with an offending file, being careful  not to touch 
> any other folder on the way to iTunes, but still the same problem.  I have 
> been loading up my iTunes since the early 2000’s and never had such a 
> problem.  When iTunes will not quit, I have to do a restart, which interrupts 
> the other jobs I am doing at the time and have to restart them again once the 
> Mac has restarted.  
> 
> On what I have gathered from the web, many people are experiencing problems 
> now with iTunes, I think I must be just one of them.  I would really like to 
> go back to the older version of iTunes, when it was operating perfectly, but 
> not sure if that is really viable.  
> 
> Thanks 
> 
> Jewels
> 
>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
>> possible your mouse is passing over a potential drop point (some other 
>> folder on the way to the intended folder) that is making OSX jam up. If you 
>> do the menu driven import method (Ronni suggested this below) that would at 
>> least eliminate that as a possible reason for the hang ups. I have this 
>> problem with Windows Explorer at my work and use other methods as a result 
>> (Import process or Copy/Paste).
>> 
>> Regards
>> 
>> Pete.
>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>> 
>>> Many thanks for your email Ronni.
>>> 
>>> I have iTunes 12.6.2 installed - but would mention it was the update before 
>>> this one when I started experiencing the problems.  Never a problem 
>>> previously.
>>> 
>>> I log on to a website and download their latest interviews (of which I am a 
>>> subscriber) - no problem there.  I have always just dragged the mp3 file 
>>> from the Downloads folder and placed in the relevant folder on my iTunes.  
>>> I then later usually transfer these onto my classic ipod - no problems with 
>>> the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and 
>>> am unable often to do a Force Quit, so have to shutdown and restart the 
>>> Mac.  I have recently noticed also that when playing from iTunes on the 
>>> Mac, it now stops and starts - perhaps a 10 second time of silence and then 
>>> it returns playing.
>>> 
>>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>>> installed into my Mac Pro - it is not an external hanging from a USB cord.
>>> 
>>> I tend to keep most of the mp3s in the iTunes library for future reference. 
>>>  Of course, when the disc gets full, I will have to think about backing 
>>> some files up on another hard drive for safe keeping.
>>> 
>>> I have been having better luck when transferring the mp3 files onto 
>>> iSkysoft iMedia Converter Deluxe - for reformatting.  Basically I’m just 
>>> reformatting an mp3 into an  mp3, as I suspect maybe the original file has 
>>> something which iTunes does not like and the re-format eliminates it.  This 
>>> process 98% of the time works.
>>> 
>>> I have searched the web for a solution without success, but have come 
>>> across numerous people who are having the same or similar problems.  
>>> 
>>> Cheers
>>> Jewels
>>> 
>>>> On 26 Aug 2017, at 3:34 PM, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Jewels,
>>>> 
>>>> A) How are you trying to Add these MP3 files into iTunes?
>>>> 
>>>> You can add them to iTunes in many ways:
>>>> 
>>>> * Drop them—either grouped or in a folder—on the iTunes icon.
>>>> 
>>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>>> 
>>>> *Drop them in the Automatically Add to iTu

Re: ITUNES PROBLEM

[Julie Bedford]

Thanks for the suggestion Pete.  
I think what Ronni suggested was that I go to the iTunes folder / library, 
locate the relevant folder and drop in directly ?  I have numerous folders in 
iTunes, each for the relevant subject or website podcast.  It would take me 
ages to do it that way I feel and is easier just to reformat them in my 
iskysoft software.  

I have just played around with an offending file, being careful  not to touch 
any other folder on the way to iTunes, but still the same problem.  I have been 
loading up my iTunes since the early 2000’s and never had such a problem.  When 
iTunes will not quit, I have to do a restart, which interrupts the other jobs I 
am doing at the time and have to restart them again once the Mac has restarted. 
 

On what I have gathered from the web, many people are experiencing problems now 
with iTunes, I think I must be just one of them.  I would really like to go 
back to the older version of iTunes, when it was operating perfectly, but not 
sure if that is really viable.  

Thanks 

Jewels

> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
> possible your mouse is passing over a potential drop point (some other folder 
> on the way to the intended folder) that is making OSX jam up. If you do the 
> menu driven import method (Ronni suggested this below) that would at least 
> eliminate that as a possible reason for the hang ups. I have this problem 
> with Windows Explorer at my work and use other methods as a result (Import 
> process or Copy/Paste).
> 
> Regards
> 
> Pete.
>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au 
>> <mailto:jew...@iinet.net.au>> wrote:
>> 
>> Many thanks for your email Ronni.
>> 
>> I have iTunes 12.6.2 installed - but would mention it was the update before 
>> this one when I started experiencing the problems.  Never a problem 
>> previously.
>> 
>> I log on to a website and download their latest interviews (of which I am a 
>> subscriber) - no problem there.  I have always just dragged the mp3 file 
>> from the Downloads folder and placed in the relevant folder on my iTunes.  I 
>> then later usually transfer these onto my classic ipod - no problems with 
>> the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and am 
>> unable often to do a Force Quit, so have to shutdown and restart the Mac.  I 
>> have recently noticed also that when playing from iTunes on the Mac, it now 
>> stops and starts - perhaps a 10 second time of silence and then it returns 
>> playing.
>> 
>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>> installed into my Mac Pro - it is not an external hanging from a USB cord.
>> 
>> I tend to keep most of the mp3s in the iTunes library for future reference.  
>> Of course, when the disc gets full, I will have to think about backing some 
>> files up on another hard drive for safe keeping.
>> 
>> I have been having better luck when transferring the mp3 files onto iSkysoft 
>> iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting 
>> an mp3 into an  mp3, as I suspect maybe the original file has something 
>> which iTunes does not like and the re-format eliminates it.  This process 
>> 98% of the time works.
>> 
>> I have searched the web for a solution without success, but have come across 
>> numerous people who are having the same or similar problems.  
>> 
>> Cheers
>> Jewels
>> 
>>> On 26 Aug 2017, at 3:34 PM, Ronni Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Jewels,
>>> 
>>> A) How are you trying to Add these MP3 files into iTunes?
>>> 
>>> You can add them to iTunes in many ways:
>>> 
>>> * Drop them—either grouped or in a folder—on the iTunes icon.
>>> 
>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>> 
>>> *Drop them in the Automatically Add to iTunes folder. This is located in 
>>> the iTunes Media folder, which by default is in your Music folder. iTunes 
>>> adds any new content in this “watched” folder to your iTunes library and 
>>> then deletes it from the folder.
>>> 
>>> B) What format were the original downloaded files, and what ‘program’ have 
>>> you used to convert the files to MP3?
>>> You can convert audio files in iTunes to other formats.
>>> "I have run the problematic mp3s
>>> through a program which reformats to an mp3, which usually works, but n

Re: ITUNES PROBLEM

[Peter Crisp]

Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
possible your mouse is passing over a potential drop point (some other folder 
on the way to the intended folder) that is making OSX jam up. If you do the 
menu driven import method (Ronni suggested this below) that would at least 
eliminate that as a possible reason for the hang ups. I have this problem with 
Windows Explorer at my work and use other methods as a result (Import process 
or Copy/Paste).

Regards

Pete.
> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Many thanks for your email Ronni.
> 
> I have iTunes 12.6.2 installed - but would mention it was the update before 
> this one when I started experiencing the problems.  Never a problem 
> previously.
> 
> I log on to a website and download their latest interviews (of which I am a 
> subscriber) - no problem there.  I have always just dragged the mp3 file from 
> the Downloads folder and placed in the relevant folder on my iTunes.  I then 
> later usually transfer these onto my classic ipod - no problems with the 
> ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and am 
> unable often to do a Force Quit, so have to shutdown and restart the Mac.  I 
> have recently noticed also that when playing from iTunes on the Mac, it now 
> stops and starts - perhaps a 10 second time of silence and then it returns 
> playing.
> 
> I have my iTunes library etc on a dedicated 2GB hard drive, which I installed 
> into my Mac Pro - it is not an external hanging from a USB cord.
> 
> I tend to keep most of the mp3s in the iTunes library for future reference.  
> Of course, when the disc gets full, I will have to think about backing some 
> files up on another hard drive for safe keeping.
> 
> I have been having better luck when transferring the mp3 files onto iSkysoft 
> iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting 
> an mp3 into an  mp3, as I suspect maybe the original file has something which 
> iTunes does not like and the re-format eliminates it.  This process 98% of 
> the time works.
> 
> I have searched the web for a solution without success, but have come across 
> numerous people who are having the same or similar problems.  
> 
> Cheers
> Jewels
> 
>> On 26 Aug 2017, at 3:34 PM, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Jewels,
>> 
>> A) How are you trying to Add these MP3 files into iTunes?
>> 
>> You can add them to iTunes in many ways:
>> 
>> * Drop them—either grouped or in a folder—on the iTunes icon.
>> 
>> * Choose File > Add to Library (Command-O) and select files or folders.
>> 
>> *Drop them in the Automatically Add to iTunes folder. This is located in the 
>> iTunes Media folder, which by default is in your Music folder. iTunes adds 
>> any new content in this “watched” folder to your iTunes library and then 
>> deletes it from the folder.
>> 
>> B) What format were the original downloaded files, and what ‘program’ have 
>> you used to convert the files to MP3?
>> You can convert audio files in iTunes to other formats.
>> "I have run the problematic mp3s
>> through a program which reformats to an mp3, which usually works, but not 
>> always.” 
>> 
>> C) Are you using iTunes 12.6.2?
>> 
>> Cheers,
>> Ronni
>> 
>>> On 25 Aug 2017, at 11:00 pm, Julie Bedford <jew...@iinet.net.au 
>>> <mailto:jew...@iinet.net.au>> wrote:
>>> 
>>> 
>>> Hi
>>> I have been having the following problem since doing one of the itune 
>>> updates.
>>> 
>>> I download a number of talks from various sites I am a member of - 
>>> basically mp3s.
>>> I do not have a problem downloading, but do when trying to transfer into 
>>> itunes.  iTunes
>>> freezes and usually I am unable to do a force quit and have to do a restart.
>>> 
>>> It is not every file I put into itunes, but enough to really be annoying.  
>>> I’ve tried the
>>> various suggestions on the net without any success.  The last suggestion 
>>> was MacKeeper,
>>> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
>>> problematic mp3s
>>> through a program which reformats to an mp3, which usually works, but not 
>>> always.  
>>> 
>>> I’m currently running El Capitan OS.  
>>> 
>>> Looking forward to any suggestions
>>> 
>>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://w

Re: ITUNES PROBLEM

[Julie Bedford]

Many thanks for your email Ronni.

I have iTunes 12.6.2 installed - but would mention it was the update before 
this one when I started experiencing the problems.  Never a problem previously.

I log on to a website and download their latest interviews (of which I am a 
subscriber) - no problem there.  I have always just dragged the mp3 file from 
the Downloads folder and placed in the relevant folder on my iTunes.  I then 
later usually transfer these onto my classic ipod - no problems with the ipod.  
Sometimes the mp3 I have dragged onto iTune freezes iTunes and am unable often 
to do a Force Quit, so have to shutdown and restart the Mac.  I have recently 
noticed also that when playing from iTunes on the Mac, it now stops and starts 
- perhaps a 10 second time of silence and then it returns playing.

I have my iTunes library etc on a dedicated 2GB hard drive, which I installed 
into my Mac Pro - it is not an external hanging from a USB cord.

I tend to keep most of the mp3s in the iTunes library for future reference.  Of 
course, when the disc gets full, I will have to think about backing some files 
up on another hard drive for safe keeping.

I have been having better luck when transferring the mp3 files onto iSkysoft 
iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting an 
mp3 into an  mp3, as I suspect maybe the original file has something which 
iTunes does not like and the re-format eliminates it.  This process 98% of the 
time works.

I have searched the web for a solution without success, but have come across 
numerous people who are having the same or similar problems.  

Cheers
Jewels

> On 26 Aug 2017, at 3:34 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Jewels,
> 
> A) How are you trying to Add these MP3 files into iTunes?
> 
> You can add them to iTunes in many ways:
> 
> * Drop them—either grouped or in a folder—on the iTunes icon.
> 
> * Choose File > Add to Library (Command-O) and select files or folders.
> 
> *Drop them in the Automatically Add to iTunes folder. This is located in the 
> iTunes Media folder, which by default is in your Music folder. iTunes adds 
> any new content in this “watched” folder to your iTunes library and then 
> deletes it from the folder.
> 
> B) What format were the original downloaded files, and what ‘program’ have 
> you used to convert the files to MP3?
> You can convert audio files in iTunes to other formats.
> "I have run the problematic mp3s
> through a program which reformats to an mp3, which usually works, but not 
> always.” 
> 
> C) Are you using iTunes 12.6.2?
> 
> Cheers,
> Ronni
> 
>> On 25 Aug 2017, at 11:00 pm, Julie Bedford <jew...@iinet.net.au 
>> <mailto:jew...@iinet.net.au>> wrote:
>> 
>> 
>> Hi
>> I have been having the following problem since doing one of the itune 
>> updates.
>> 
>> I download a number of talks from various sites I am a member of - basically 
>> mp3s.
>> I do not have a problem downloading, but do when trying to transfer into 
>> itunes.  iTunes
>> freezes and usually I am unable to do a force quit and have to do a restart.
>> 
>> It is not every file I put into itunes, but enough to really be annoying.  
>> I’ve tried the
>> various suggestions on the net without any success.  The last suggestion was 
>> MacKeeper,
>> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
>> problematic mp3s
>> through a program which reformats to an mp3, which usually works, but not 
>> always.  
>> 
>> I’m currently running El Capitan OS.  
>> 
>> Looking forward to any suggestions
>> 
>> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITUNES PROBLEM

[Ronni Brown]

Hi Jewels,

A) How are you trying to Add these MP3 files into iTunes?

You can add them to iTunes in many ways:

* Drop them—either grouped or in a folder—on the iTunes icon.

* Choose File > Add to Library (Command-O) and select files or folders.

*Drop them in the Automatically Add to iTunes folder. This is located in the 
iTunes Media folder, which by default is in your Music folder. iTunes adds any 
new content in this “watched” folder to your iTunes library and then deletes it 
from the folder.

B) What format were the original downloaded files, and what ‘program’ have you 
used to convert the files to MP3?
You can convert audio files in iTunes to other formats.
"I have run the problematic mp3s
through a program which reformats to an mp3, which usually works, but not 
always.” 

C) Are you using iTunes 12.6.2?

Cheers,
Ronni

> On 25 Aug 2017, at 11:00 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> 
> Hi
> I have been having the following problem since doing one of the itune updates.
> 
> I download a number of talks from various sites I am a member of - basically 
> mp3s.
> I do not have a problem downloading, but do when trying to transfer into 
> itunes.  iTunes
> freezes and usually I am unable to do a force quit and have to do a restart.
> 
> It is not every file I put into itunes, but enough to really be annoying.  
> I’ve tried the
> various suggestions on the net without any success.  The last suggestion was 
> MacKeeper,
> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
> problematic mp3s
> through a program which reformats to an mp3, which usually works, but not 
> always.  
> 
> I’m currently running El Capitan OS.  
> 
> Looking forward to any suggestions
> 
> Jewels

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

ITUNES PROBLEM

[Julie Bedford]

Hi
I have been having the following problem since doing one of the itune updates.

I download a number of talks from various sites I am a member of - basically 
mp3s.
I do not have a problem downloading, but do when trying to transfer into 
itunes.  iTunes
freezes and usually I am unable to do a force quit and have to do a restart.

It is not every file I put into itunes, but enough to really be annoying.  I’ve 
tried the
various suggestions on the net without any success.  The last suggestion was 
MacKeeper,
but I resisted as I know Ronnie’s opinion on this software.  I have run the 
problematic mp3s
through a program which reformats to an mp3, which usually works, but not 
always.  

I’m currently running El Capitan OS.  

Looking forward to any suggestions

Jewels
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes Playlist groupings

[Peter Crisp]

Thanks for that lengthy response and all the detail, I’ll have to take a little 
time to digest all this alongside my MBP and devices to see how it all works.

Kind Regards

Pete.
> On 2 Jun 2017, at 2:25 pm, Ronni Brown <ro...@mac.com> wrote:
> 
> 
>> On 31 May 2017, at 7:19 pm, Peter Crisp <petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> I am a Family subscriber to Apple Music - and I think it is a great thing. I 
>> have quite a lengthy number of Playlists. A while back I noticed on my MBP 
>> iTunes where all Playlists are represented that they are structured in two 
>> particular groupings, names “Apple Music Playlists” and “All Playlists”. The 
>> All Playlists list can be filtered for ALL or MUSIC playlists. there is no 
>> duplication with any one playlist featuring in both groups. This grouping is 
>> also replicated on my two iOS devices through the iCloud Music Library 
>> synching.
>> 
>> Does anyone know the rationale behind the groupings?
> 
> Hi Peter,
> 
> You can find the playlists in the sidebar of Library under ‘Apple Music 
> Playlists’.
> 
> By default, both your playlists and those created by Apple Music's staff to 
> which you've subscribed are shown. 
> 
> You can click the "All Playlists" in your playlist screen and choose between 
> "Apple Music Playlists" and "My Playlists" 
> 
> “Apple Music is all about streaming. You pay a flat fee to unlock access to 
> Apple Music’s entire catalogue, but you don’t actually own the music you 
> listen to. 
> The files don’t live individually on your devices; you’re instead just 
> listening to tracks stored remotely, that are owned by Apple.
> 
> You can access your entire iTunes library from within Apple Music—just tap 
> the My Music tab— and iTunes will still be a standalone app and media store 
> if you’d prefer to continue to buy music a la carte. 
> However, if you’ve let purchasing music fall by the wayside, you may never 
> have to open iTunes again if you sign up for an Apple Music subscription.”
> ——
> “Not sure if your iCloud Music Library songs are uploaded, matched, 
> purchased, or DRM-laden? 
> Here's how to check.
> Depending on whether you've subscribed to Apple Music or iTunes Match, your 
> iCloud Music Library may contain songs you've purchased from iTunes, 
> downloaded from the Apple Music streaming catalog, uploaded from your Mac, or 
> matched from your Mac to the iTunes Store catalog. 
> With all of these different types of music files, it's easy to get a little 
> confused over which songs are truly yours, and which ones may disappear if 
> you end your subscription. Here's a quick tip for seeing which is which.”
> 
> How to check if your Mac's songs are uploaded, matched, purchased, or Apple 
> Music DRM-laden? 
> <https://www.google.com.au/search?client=safari=en=How+to+check+if+your+Mac's+songs+are+uploaded,+matched,+purchased,+or+Apple+Music+DRM-laden%3F=UTF-8=UTF-8_rd=cr=cAMxWfL-IerDXorIp_gF>
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.5
> 
> 
>> 
>> Peter Crisp
>> petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>
>> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>



Peter Crisp
petercr...@westnet.com.au



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes Playlist groupings

[Ronni Brown]

> On 31 May 2017, at 7:19 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> I am a Family subscriber to Apple Music - and I think it is a great thing. I 
> have quite a lengthy number of Playlists. A while back I noticed on my MBP 
> iTunes where all Playlists are represented that they are structured in two 
> particular groupings, names “Apple Music Playlists” and “All Playlists”. The 
> All Playlists list can be filtered for ALL or MUSIC playlists. there is no 
> duplication with any one playlist featuring in both groups. This grouping is 
> also replicated on my two iOS devices through the iCloud Music Library 
> synching.
> 
> Does anyone know the rationale behind the groupings?

Hi Peter,

You can find the playlists in the sidebar of Library under ‘Apple Music 
Playlists’.

By default, both your playlists and those created by Apple Music's staff to 
which you've subscribed are shown. 

You can click the "All Playlists" in your playlist screen and choose between 
"Apple Music Playlists" and "My Playlists" 

“Apple Music is all about streaming. You pay a flat fee to unlock access to 
Apple Music’s entire catalogue, but you don’t actually own the music you listen 
to. 
The files don’t live individually on your devices; you’re instead just 
listening to tracks stored remotely, that are owned by Apple.

You can access your entire iTunes library from within Apple Music—just tap the 
My Music tab— and iTunes will still be a standalone app and media store if 
you’d prefer to continue to buy music a la carte. 
However, if you’ve let purchasing music fall by the wayside, you may never have 
to open iTunes again if you sign up for an Apple Music subscription.”
——
“Not sure if your iCloud Music Library songs are uploaded, matched, purchased, 
or DRM-laden? 
Here's how to check.
Depending on whether you've subscribed to Apple Music or iTunes Match, your 
iCloud Music Library may contain songs you've purchased from iTunes, downloaded 
from the Apple Music streaming catalog, uploaded from your Mac, or matched from 
your Mac to the iTunes Store catalog. 
With all of these different types of music files, it's easy to get a little 
confused over which songs are truly yours, and which ones may disappear if you 
end your subscription. Here's a quick tip for seeing which is which.”

How to check if your Mac's songs are uploaded, matched, purchased, or Apple 
Music DRM-laden? 
<https://www.google.com.au/search?client=safari=en=How+to+check+if+your+Mac's+songs+are+uploaded,+matched,+purchased,+or+Apple+Music+DRM-laden%3F=UTF-8=UTF-8_rd=cr=cAMxWfL-IerDXorIp_gF>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.5


> 
> Peter Crisp
> petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>
> 



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes Playlist groupings

[Peter Crisp]

I am a Family subscriber to Apple Music - and I think it is a great thing. I 
have quite a lengthy number of Playlists. A while back I noticed on my MBP 
iTunes where all Playlists are represented that they are structured in two 
particular groupings, names “Apple Music Playlists” and “All Playlists”. The 
All Playlists list can be filtered for ALL or MUSIC playlists. there is no 
duplication with any one playlist featuring in both groups. This grouping is 
also replicated on my two iOS devices through the iCloud Music Library synching.

Does anyone know the rationale behind the groupings?


Peter Crisp
petercr...@westnet.com.au



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITunes

[Ronda Brown]

Hi Michael,

I don't understand what you are talking about...
Unless you have enabled 'iCloud Music Library'?
I have for years imported hundreds of my music CDs, thousands of Playlists & 
tracks of music I own into my iTunes Library on my computer and I sync what 
music CD Playlists I wish to have on my iPad & iPhone.
I never have to download them from Apple Servers. 
They are all on my Mac and included in my backup plan.
 
Note: If you have turned on 'iCloud Music Library' on your iOS device, you 
can't sync music From iTunes. iCloud Music Library replaces syncing, allowing 
you to download content from the cloud

Sounds like you don't sync anything, you get most of your content from the 
cloud - using Apple Music to stream music, and download your own music from 
iCloud Music Library.

I don't have Apple Music or iCloud Music Library enabled!

Cheers,
Ronni

Sent from Ronni's iPad4


> On 13 Oct. 2016, at 9:51 pm, Michael Hawkins 
> <michael.hawk...@mjhawkins.com.au> wrote:
> 
> Good evening Ronni,
> 
> I haven't made any attempt to synchronise. I simply download if I want to 
> listen to any particular song or album. It doesn't appease my anger over 
> Apples high-handed action in removing my access to all the songs I had 
> accumulated over the years, including making legal copies of cds that I 
> owned. Apple should have forewarned users that if they installed a particular 
> update they would no longer have access to their music without having to 
> download from Outer Mongolia or Khazakastan or wherever Apple has its servers.
> As far as I'm concerned, Apple's action is tantamount to theft or conversion.
> 
> Cheers,
> 
> Michael
> 
> 
> 
> Sent from my iPhone
> 
>> On 13 Oct. 2016, at 3:33 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Michael,
>> 
>> Is this problem sorted? Have you been able to sync your iTunes music?
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 10 Oct. 2016, at 11:53 am, Ronni Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Michael,
>>> 
>>> Have you connected the iPhone to iTunes and checked what music you have 
>>> selected to Sync to your iPhone?
>>> 
>>> Once you have the music 'playlists' or ‘tracks' you wish to have on your 
>>> iPhone selected click ‘Sync’.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS Sierra 10.12
>>> 
>>> 
>>>> On 9 Oct. 2016, at 10:45 pm, Michael Hawkins 
>>>> <michael.hawk...@mjhawkins.com.au> wrote:
>>>> 
>>>> 
>>>> I have iOS 10.0.2 on my IPhone. Over the past 65 years I've accumulated a 
>>>> lot of music - about 10 years ago I had thousands of tracks on my iPod. I 
>>>> used to have loads on my iPhone, too, as well as my computer and on CDs.  
>>>> For some reason though they're no longer on my iPhone - according to 
>>>> iTunes I have to download them. Why? 
>>>> 
>>>> Cheers,
>>>> 
>>>> Michael Hawkins
>>>> 
>>>> 
>>>> Sent from my iPhone
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITunes

[Michael Hawkins]

Good evening Ronni,

I haven't made any attempt to synchronise. I simply download if I want to 
listen to any particular song or album. It doesn't appease my anger over Apples 
high-handed action in removing my access to all the songs I had accumulated 
over the years, including making legal copies of cds that I owned. Apple should 
have forewarned users that if they installed a particular update they would no 
longer have access to their music without having to download from Outer 
Mongolia or Khazakastan or wherever Apple has its servers.
As far as I'm concerned, Apple's action is tantamount to theft or conversion.

Cheers,

Michael



Sent from my iPhone

> On 13 Oct. 2016, at 3:33 pm, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Michael,
> 
> Is this problem sorted? Have you been able to sync your iTunes music?
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
>> On 10 Oct. 2016, at 11:53 am, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Michael,
>> 
>> Have you connected the iPhone to iTunes and checked what music you have 
>> selected to Sync to your iPhone?
>> 
>> Once you have the music 'playlists' or ‘tracks' you wish to have on your 
>> iPhone selected click ‘Sync’.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS Sierra 10.12
>> 
>> 
>>> On 9 Oct. 2016, at 10:45 pm, Michael Hawkins 
>>> <michael.hawk...@mjhawkins.com.au> wrote:
>>> 
>>> 
>>> I have iOS 10.0.2 on my IPhone. Over the past 65 years I've accumulated a 
>>> lot of music - about 10 years ago I had thousands of tracks on my iPod. I 
>>> used to have loads on my iPhone, too, as well as my computer and on CDs.  
>>> For some reason though they're no longer on my iPhone - according to iTunes 
>>> I have to download them. Why? 
>>> 
>>> Cheers,
>>> 
>>> Michael Hawkins
>>> 
>>> 
>>> Sent from my iPhone
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITunes

[Ronda Brown]

Hi Michael,

Is this problem sorted? Have you been able to sync your iTunes music?

Cheers,
Ronni
Sent from Ronni's iPad4


> On 10 Oct. 2016, at 11:53 am, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Michael,
> 
> Have you connected the iPhone to iTunes and checked what music you have 
> selected to Sync to your iPhone?
> 
> Once you have the music 'playlists' or ‘tracks' you wish to have on your 
> iPhone selected click ‘Sync’.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12
> 
> 
>> On 9 Oct. 2016, at 10:45 pm, Michael Hawkins 
>> <michael.hawk...@mjhawkins.com.au> wrote:
>> 
>> 
>> I have iOS 10.0.2 on my IPhone. Over the past 65 years I've accumulated a 
>> lot of music - about 10 years ago I had thousands of tracks on my iPod. I 
>> used to have loads on my iPhone, too, as well as my computer and on CDs.  
>> For some reason though they're no longer on my iPhone - according to iTunes 
>> I have to download them. Why? 
>> 
>> Cheers,
>> 
>> Michael Hawkins
>> 
>> 
>> Sent from my iPhone
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITunes

[Ronni Brown]

Hi Michael,

Have you connected the iPhone to iTunes and checked what music you have 
selected to Sync to your iPhone?

Once you have the music 'playlists' or ‘tracks' you wish to have on your iPhone 
selected click ‘Sync’.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12


> On 9 Oct. 2016, at 10:45 pm, Michael Hawkins 
> <michael.hawk...@mjhawkins.com.au> wrote:
> 
> 
> I have iOS 10.0.2 on my IPhone. Over the past 65 years I've accumulated a lot 
> of music - about 10 years ago I had thousands of tracks on my iPod. I used to 
> have loads on my iPhone, too, as well as my computer and on CDs.  For some 
> reason though they're no longer on my iPhone - according to iTunes I have to 
> download them. Why? 
> 
> Cheers,
> 
> Michael Hawkins
> 
> 
> Sent from my iPhone
> 


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: ITunes not working the way it should

[Michael Hawkins]

At a guess Bill, I'd say that like me, you're missing the older version of 
iTunes.

Cheers,

Michael

Sent from my iPhone

> On 10 Oct. 2016, at 7:27 am, Bill Parker <ren...@westnet.com.au> wrote:
> 
> I haven’t used iTunes for a long while but recently a change in work habits 
> led me to try a little background music.
> 
> I choose an album, I start on track 01 and expect to then hear 02. 03 etc. It 
> doesn’t matter what I choose, the second track played is random.  I have 
> “shuffle” OFF.
> 
> Also I see quite a few mp3 files that look right ( and can be found) but will 
> not play. 
> 
> Is there something I am missing?
> 
> Bill
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

ITunes not working the way it should

[Bill Parker]

I haven’t used iTunes for a long while but recently a change in work habits led 
me to try a little background music.

I choose an album, I start on track 01 and expect to then hear 02. 03 etc. It 
doesn’t matter what I choose, the second track played is random.  I have 
“shuffle” OFF.

Also I see quite a few mp3 files that look right ( and can be found) but will 
not play. 

Is there something I am missing?

Bill
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

ITunes

[Michael Hawkins]

I have iOS 10.0.2 on my IPhone. Over the past 65 years I've accumulated a lot 
of music - about 10 years ago I had thousands of tracks on my iPod. I used to 
have loads on my iPhone, too, as well as my computer and on CDs.  For some 
reason though they're no longer on my iPhone - according to iTunes I have to 
download them. Why? 

Cheers,

Michael Hawkins


Sent from my iPhone
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes problem

[Severin Crisp]

Thanks indeed Ronni!  
Sorry about the power, hope it is back shortly for you.  Windy here now, though 
sunny, but good rain on the way for tomorrow and Sunday
Severin

> On 8 Jul 2016, at 12:19 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> You should now be ok then.
> In iTunes 12.4.1.6 if you have Movies selected (not Music or TV shows in top 
> menu bar) you will then see in the Sidebar: Recently added, Movies, Genes, 
> Home Videos.
> 
> I have heaps of movies imported into iTunes for watching on AppleTV4.
> I also have PLEX Media Server on my MBP and ATV4 which holds all my Movies I 
> prefer using it as it doesn't have the limitations of the built-in Apple TV 
> apps and iTunes. Also PLEX Movies Library viewing interface is better.
> 
> PLEX is a media player and management system that serves videos, audio files, 
> and photos to your AppleTV. It offers features far beyond what Apple 
> provides, such as:
> Playing video in multiple formats
> Move versatile storage management than iTunes
> Automatic metadata management 
> 
> Cheers,
> Ronni (who has NO Power so NO Wi-Fi Network but using my iPhone Telco data 
> plan to hotspot my computer & iPad to send these emails)
> 
> Sent from Ronni's iPad4
> 
> 
> On 8 Jul 2016, at 11:35 AM, Severin Crisp <sevcr...@westnet.com.au 
> <mailto:sevcr...@westnet.com.au>> wrote:
> 
>> Though I have done nothing except look in the Preferences file to see that 
>> Home Sharing was correctly ON,  Home Videos now appears in the sidebar 
>> again!  
>> 
>> 
>> 
>> Yes, Home Sharing is on.  The problem is that the items appear on Apple TV 
>> but NOT on the iMac as they used to.  Where have they gone?  Other movies 
>> etc are there
>> Severin
>> 
>>> On 8 Jul 2016, at 11:07 AM, Ronni Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Check you have Home Sharing enabled in iTunes,  iTunes is open,  and your 
>>> computer is ON.
>>> 
>>> View Videos with Home Sharing
>>> 
>>> Once you’ve enabled Home Sharing, to access your iTunes movies from the 
>>> Apple TV, open the Computers app on the Home screen. 
>>> If you see an error message, be sure that the computer is on and has iTunes 
>>> open
>>> 
>>> Computers shows videos in three categories: 
>>> Movies, TV Shows, and Home Videos. Simply select a category, and then 
>>> select the title you want to watch. 
>>> You can sort within a category by name or genre, or view only unwatched 
>>> titles 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>> On 8 Jul 2016, at 10:53 AM, Severin Crisp <sevcr...@westnet.com.au 
>>>> <mailto:sevcr...@westnet.com.au>> wrote:
>>>> 
>>>> I have a library of various movie items which I import into iTunes and 
>>>> view on Apple TV.  Access to this library on screen normally shows up.  It 
>>>> has now vanished.  Items are still there on Apple TV.  How do I get that 
>>>> lot to show again?  
>>>> Severin Crisp
>>>> 
>>>> 
>>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>>mail to: sevcr...@westnet.com.au 
>>>> <mailto:sevcr...@westnet.com.au>
>>>> 
>>>> 
>>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> El Capitan OS X 10.11.5
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> 
>>  Assoc Prof R Severin C

Re: iTunes problem

[Ronda Brown]

You should now be ok then.
In iTunes 12.4.1.6 if you have Movies selected (not Music or TV shows in top 
menu bar) you will then see in the Sidebar: Recently added, Movies, Genes, Home 
Videos.

I have heaps of movies imported into iTunes for watching on AppleTV4.
I also have PLEX Media Server on my MBP and ATV4 which holds all my Movies I 
prefer using it as it doesn't have the limitations of the built-in Apple TV 
apps and iTunes. Also PLEX Movies Library viewing interface is better.

PLEX is a media player and management system that serves videos, audio files, 
and photos to your AppleTV. It offers features far beyond what Apple provides, 
such as:
Playing video in multiple formats
Move versatile storage management than iTunes
Automatic metadata management 

Cheers,
Ronni (who has NO Power so NO Wi-Fi Network but using my iPhone Telco data plan 
to hotspot my computer & iPad to send these emails)

Sent from Ronni's iPad4


> On 8 Jul 2016, at 11:35 AM, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> Though I have done nothing except look in the Preferences file to see that 
> Home Sharing was correctly ON,  Home Videos now appears in the sidebar again! 
>  
> 
> 
> 
> Yes, Home Sharing is on.  The problem is that the items appear on Apple TV 
> but NOT on the iMac as they used to.  Where have they gone?  Other movies etc 
> are there
> Severin
> 
>> On 8 Jul 2016, at 11:07 AM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Severin,
>> 
>> Check you have Home Sharing enabled in iTunes,  iTunes is open,  and your 
>> computer is ON.
>> 
>> View Videos with Home Sharing
>> 
>> Once you’ve enabled Home Sharing, to access your iTunes movies from the 
>> Apple TV, open the Computers app on the Home screen. 
>> If you see an error message, be sure that the computer is on and has iTunes 
>> open
>> 
>> Computers shows videos in three categories: 
>> Movies, TV Shows, and Home Videos. Simply select a category, and then select 
>> the title you want to watch. 
>> You can sort within a category by name or genre, or view only unwatched 
>> titles 
>> 
>> Cheers,
>> Ronni
>> 
>>> On 8 Jul 2016, at 10:53 AM, Severin Crisp <sevcr...@westnet.com.au> wrote:
>>> 
>>> I have a library of various movie items which I import into iTunes and view 
>>> on Apple TV.  Access to this library on screen normally shows up.  It has 
>>> now vanished.  Items are still there on Apple TV.  How do I get that lot to 
>>> show again?  
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
>>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> El Capitan OS X 10.11.5
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes problem

[Severin Crisp]

Though I have done nothing except look in the Preferences file to see that Home 
Sharing was correctly ON,  Home Videos now appears in the sidebar again!  



Yes, Home Sharing is on.  The problem is that the items appear on Apple TV but 
NOT on the iMac as they used to.  Where have they gone?  Other movies etc are 
there
Severin

> On 8 Jul 2016, at 11:07 AM, Ronni Brown <ro...@mac.com 
> <mailto:ro...@mac.com>> wrote:
> 
> Hi Severin,
> 
> Check you have Home Sharing enabled in iTunes,  iTunes is open,  and your 
> computer is ON.
> 
> View Videos with Home Sharing
> 
> Once you’ve enabled Home Sharing, to access your iTunes movies from the Apple 
> TV, open the Computers app on the Home screen. 
> If you see an error message, be sure that the computer is on and has iTunes 
> open
> 
> Computers shows videos in three categories: 
> Movies, TV Shows, and Home Videos. Simply select a category, and then select 
> the title you want to watch. 
> You can sort within a category by name or genre, or view only unwatched 
> titles 
> 
> Cheers,
> Ronni
> 
>> On 8 Jul 2016, at 10:53 AM, Severin Crisp <sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>> wrote:
>> 
>> I have a library of various movie items which I import into iTunes and view 
>> on Apple TV.  Access to this library on screen normally shows up.  It has 
>> now vanished.  Items are still there on Apple TV.  How do I get that lot to 
>> show again?  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>
>> 
>> 
>> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.5
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 
<mailto:sevcr...@westnet.com.au>




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes problem

[Severin Crisp]

Yes, Home Sharing is on.  The problem is that the items appear on Apple TV but 
NOT on the iMac as they used to.  Where have they gone?  Other movies etc are 
there
Severin

> On 8 Jul 2016, at 11:07 AM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Severin,
> 
> Check you have Home Sharing enabled in iTunes,  iTunes is open,  and your 
> computer is ON.
> 
> View Videos with Home Sharing
> 
> Once you’ve enabled Home Sharing, to access your iTunes movies from the Apple 
> TV, open the Computers app on the Home screen. 
> If you see an error message, be sure that the computer is on and has iTunes 
> open
> 
> Computers shows videos in three categories: 
> Movies, TV Shows, and Home Videos. Simply select a category, and then select 
> the title you want to watch. 
> You can sort within a category by name or genre, or view only unwatched 
> titles 
> 
> Cheers,
> Ronni
> 
>> On 8 Jul 2016, at 10:53 AM, Severin Crisp <sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>> wrote:
>> 
>> I have a library of various movie items which I import into iTunes and view 
>> on Apple TV.  Access to this library on screen normally shows up.  It has 
>> now vanished.  Items are still there on Apple TV.  How do I get that lot to 
>> show again?  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>
>> 
>> 
>> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.5
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes problem

[Ronni Brown]

Hi Severin,

Check you have Home Sharing enabled in iTunes,  iTunes is open,  and your 
computer is ON.

View Videos with Home Sharing

Once you’ve enabled Home Sharing, to access your iTunes movies from the Apple 
TV, open the Computers app on the Home screen. 
If you see an error message, be sure that the computer is on and has iTunes open

Computers shows videos in three categories: 
Movies, TV Shows, and Home Videos. Simply select a category, and then select 
the title you want to watch. 
You can sort within a category by name or genre, or view only unwatched titles 

Cheers,
Ronni

> On 8 Jul 2016, at 10:53 AM, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> I have a library of various movie items which I import into iTunes and view 
> on Apple TV.  Access to this library on screen normally shows up.  It has now 
> vanished.  Items are still there on Apple TV.  How do I get that lot to show 
> again?  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> <mailto:sevcr...@westnet.com.au>
> 
> 
> 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.5

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes problem

[Severin Crisp]

I have a library of various movie items which I import into iTunes and view on 
Apple TV.  Access to this library on screen normally shows up.  It has now 
vanished.  Items are still there on Apple TV.  How do I get that lot to show 
again?  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Hi Ronni,

Well that’s an exciting Option Click!!  Never knew about that before. 
Connection is on Airport Wireless 5GHz, 40MHz band 


I’ve gone back to iTunes and found ten apps to update. 
I clicked Update All, and Simultaneous Downloads.

All apps downloaded quick smart with nary a hesitation. 

Problem solved - :-)

AND, my internet is faster due to using Wireless instead of Ethernet, so this 
is good. 

But I must ask….. why is it so? 

The only thing I am changing is whether the Airport Extreme is serving the IP 
address via ethernet cable or via wireless. 
It doesn’t seem to be the Cable Modem at all. 

Is there something in the ethernet connection setup of the Airport Extreme that 
is causing these dropouts to the iTunes store??

However to be truly scientific, I should have stopped the downloads part way 
through and reconnected to ethernet and see how long it took to fail, or if at 
all. I’ll do that next time. 

For now, Thanks Ronni.

Cheers

Tim




> On 20 Mar 2016, at 6:48 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Tim, That was just a ‘straight through’ ethernet connection to your Cable.
> 
> Disconnect from that and - Keep the Mac mini on your Airport Wireless 5GHz, 
> 40MHz band 
> To see all details of which Network & band you are connected to and Channel, 
> RSSI, Noise, Tx Rate, PHY Mode etc :
> Option Click the Airport Wi-Fi symbol  in the top right Menu Bar (Finder 
> Desktop).
> 
> Cheers,
> Ronni
> 
>> On 20 Mar 2016, at 4:40 PM, Tim Law <t...@peoplehelp.com.au 
>> <mailto:t...@peoplehelp.com.au>> wrote:
>> 
>> Hmmm, interesting. 
>> Followed instructions and restarted Gateway and Mac Mini.
>> 
>> This is interesting on two parts. 
>> 
>> First is that I found one app in iTunes that needed updating and it did so 
>> without faulting. Yay. 
>> 
>> Second is ‘how does this work’?
>> 
>> I thought you had to have a device that distributed IP addresses when you 
>> have a network - which in this case is the Airport Extreme. And I thought 
>> you couldn’t get a connection by plugging an ethernet cable into the router 
>> that is set to bridge mode. 
>> 
>> However I am realising that the Gateway itself has an IP address that is 
>> used to connect to the internet and as long as there is only one device 
>> connected to the Gateway, and as there is no need for any IP addresses to be 
>> distributed, so this sneaky option functions. 
>> 
>> The downside is that the Dell printer 3110CN is not seen by the Mac Mini 
>> anymore because they are not on the same network. 
>> 
>> But at least it does go some way towards pointing to a problem with the 
>> network that you alluded to early on as being the problem. This exercise has 
>> found an apparent workaround, but I’m not sure what the lasting solution is. 
>> 
>> I will try to run the Mac Mini via the Airport Extreme wifi and leave the 
>> ethernet cable disconnected and see if that makes a difference. Early 
>> results are pleasing with Speedtest.net <http://speedtest.net/> showing a 
>> jump from 64Mbps on Ethernet, to 114Mbps on wifi, both via the Airport 
>> Extreme. Direct connect to the modem via ethernet cable and it drops back to 
>> a pedestrian 64Mbps again. 
>> 
>> Cheers
>> 
>> Tim
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>>> On 20 Mar 2016, at 1:48 PM, Ronda Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi again Tim,
>>> 
>>> I won't add to Neil's reply.
>>> I've been meaning to suggest Mac mini direct Ethernet connection to the 
>>> Gateway not to AirPort Extreme LAN port in each of my replies to you and 
>>> notice I haven't :(
>>> 
>>> You mentioned that you have the Airport Wi-Fi signal turned OFF on Mac mini 
>>> so try:
>>> 
>>> 1. Connect Mac mini directly via Ethernet cable directly to a LAN port 
>>> (Yellow) on the Gateway modem (not a LAN on AirPort Extreme)
>>> 
>>> 2. Reboot the Gateway and your Mac mini
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 20 Mar 2016, at 10:02 AM, Tim Law <t...@peoplehelp.com.au 
>>> <mailto:t...@peoplehelp.com.au>> wrote:
>>> 
>>>> I agree Ronni, it’s not the most highly regarded. The modem was a free 
>>>> ‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
>>>> reliable Motorola Surfboard modem wouldn’t work on the network anymore - 
>>>> and it was speed limited. 
>>&

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronni Brown]

Hi Tim, That was just a ‘straight through’ ethernet connection to your Cable.

Disconnect from that and - Keep the Mac mini on your Airport Wireless 5GHz, 
40MHz band 
To see all details of which Network & band you are connected to and Channel, 
RSSI, Noise, Tx Rate, PHY Mode etc :
Option Click the Airport Wi-Fi symbol  in the top right Menu Bar (Finder 
Desktop).

Cheers,
Ronni

> On 20 Mar 2016, at 4:40 PM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Hmmm, interesting. 
> Followed instructions and restarted Gateway and Mac Mini.
> 
> This is interesting on two parts. 
> 
> First is that I found one app in iTunes that needed updating and it did so 
> without faulting. Yay. 
> 
> Second is ‘how does this work’?
> 
> I thought you had to have a device that distributed IP addresses when you 
> have a network - which in this case is the Airport Extreme. And I thought you 
> couldn’t get a connection by plugging an ethernet cable into the router that 
> is set to bridge mode. 
> 
> However I am realising that the Gateway itself has an IP address that is used 
> to connect to the internet and as long as there is only one device connected 
> to the Gateway, and as there is no need for any IP addresses to be 
> distributed, so this sneaky option functions. 
> 
> The downside is that the Dell printer 3110CN is not seen by the Mac Mini 
> anymore because they are not on the same network. 
> 
> But at least it does go some way towards pointing to a problem with the 
> network that you alluded to early on as being the problem. This exercise has 
> found an apparent workaround, but I’m not sure what the lasting solution is. 
> 
> I will try to run the Mac Mini via the Airport Extreme wifi and leave the 
> ethernet cable disconnected and see if that makes a difference. Early results 
> are pleasing with Speedtest.net <http://speedtest.net/> showing a jump from 
> 64Mbps on Ethernet, to 114Mbps on wifi, both via the Airport Extreme. Direct 
> connect to the modem via ethernet cable and it drops back to a pedestrian 
> 64Mbps again. 
> 
> Cheers
> 
> Tim
> 
> 
> 
> 
> 
> 
> 
>> On 20 Mar 2016, at 1:48 PM, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi again Tim,
>> 
>> I won't add to Neil's reply.
>> I've been meaning to suggest Mac mini direct Ethernet connection to the 
>> Gateway not to AirPort Extreme LAN port in each of my replies to you and 
>> notice I haven't :(
>> 
>> You mentioned that you have the Airport Wi-Fi signal turned OFF on Mac mini 
>> so try:
>> 
>> 1. Connect Mac mini directly via Ethernet cable directly to a LAN port 
>> (Yellow) on the Gateway modem (not a LAN on AirPort Extreme)
>> 
>> 2. Reboot the Gateway and your Mac mini
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Mar 2016, at 10:02 AM, Tim Law <t...@peoplehelp.com.au 
>> <mailto:t...@peoplehelp.com.au>> wrote:
>> 
>>> I agree Ronni, it’s not the most highly regarded. The modem was a free 
>>> ‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
>>> reliable Motorola Surfboard modem wouldn’t work on the network anymore - 
>>> and it was speed limited. 
>>> 
>>> I get the logic of the process you describe, but if the modem is the 
>>> problem I would have thought that like you said, it would lose connection 
>>> and reset. Or the Airport would sense a lost signal and show the orange 
>>> light for no service. Neither of these things occur
>>> 
>>> I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
>>> don’t seem to impact on other downloads. The modem also has a thing called 
>>> QOS - that is supposed to assist with gaming and downloads. It seems it is 
>>> built in and cannot be turned off for problem solving - at least not in 
>>> Bridge mode anyway. And I need to have it set to Bridge mode so I can get 
>>> my Dell 3110CN laser printer to work on the network via the Airport 
>>> Extreme. 
>>> 
>>> It’d be nice if there was another cable modem option available, but it 
>>> seems not. Sigh. 
>>> 
>>> Thanks again
>>> 
>>> Tim
>>> 
>>> 
>>>> On 20 Mar 2016, at 8:48 AM, Ronda Brown <ro...@mac.com 
>>>> <mailto:ro...@mac.com>> wrote:
>>>> 
>>>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>>>> A Google search will show thousands of customers experiencing connection 
>>>> dropouts

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Hmmm, interesting. 
Followed instructions and restarted Gateway and Mac Mini.

This is interesting on two parts. 

First is that I found one app in iTunes that needed updating and it did so 
without faulting. Yay. 

Second is ‘how does this work’?

I thought you had to have a device that distributed IP addresses when you have 
a network - which in this case is the Airport Extreme. And I thought you 
couldn’t get a connection by plugging an ethernet cable into the router that is 
set to bridge mode. 

However I am realising that the Gateway itself has an IP address that is used 
to connect to the internet and as long as there is only one device connected to 
the Gateway, and as there is no need for any IP addresses to be distributed, so 
this sneaky option functions. 

The downside is that the Dell printer 3110CN is not seen by the Mac Mini 
anymore because they are not on the same network. 

But at least it does go some way towards pointing to a problem with the network 
that you alluded to early on as being the problem. This exercise has found an 
apparent workaround, but I’m not sure what the lasting solution is. 

I will try to run the Mac Mini via the Airport Extreme wifi and leave the 
ethernet cable disconnected and see if that makes a difference. Early results 
are pleasing with Speedtest.net <http://speedtest.net/> showing a jump from 
64Mbps on Ethernet, to 114Mbps on wifi, both via the Airport Extreme. Direct 
connect to the modem via ethernet cable and it drops back to a pedestrian 
64Mbps again. 

Cheers

Tim







> On 20 Mar 2016, at 1:48 PM, Ronda Brown <ro...@mac.com 
> <mailto:ro...@mac.com>> wrote:
> 
> Hi again Tim,
> 
> I won't add to Neil's reply.
> I've been meaning to suggest Mac mini direct Ethernet connection to the 
> Gateway not to AirPort Extreme LAN port in each of my replies to you and 
> notice I haven't :(
> 
> You mentioned that you have the Airport Wi-Fi signal turned OFF on Mac mini 
> so try:
> 
> 1. Connect Mac mini directly via Ethernet cable directly to a LAN port 
> (Yellow) on the Gateway modem (not a LAN on AirPort Extreme)
> 
> 2. Reboot the Gateway and your Mac mini
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 20 Mar 2016, at 10:02 AM, Tim Law <t...@peoplehelp.com.au 
> <mailto:t...@peoplehelp.com.au>> wrote:
> 
>> I agree Ronni, it’s not the most highly regarded. The modem was a free 
>> ‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
>> reliable Motorola Surfboard modem wouldn’t work on the network anymore - and 
>> it was speed limited. 
>> 
>> I get the logic of the process you describe, but if the modem is the problem 
>> I would have thought that like you said, it would lose connection and reset. 
>> Or the Airport would sense a lost signal and show the orange light for no 
>> service. Neither of these things occur
>> 
>> I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
>> don’t seem to impact on other downloads. The modem also has a thing called 
>> QOS - that is supposed to assist with gaming and downloads. It seems it is 
>> built in and cannot be turned off for problem solving - at least not in 
>> Bridge mode anyway. And I need to have it set to Bridge mode so I can get my 
>> Dell 3110CN laser printer to work on the network via the Airport Extreme. 
>> 
>> It’d be nice if there was another cable modem option available, but it seems 
>> not. Sigh. 
>> 
>> Thanks again
>> 
>> Tim
>> 
>> 
>>> On 20 Mar 2016, at 8:48 AM, Ronda Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>>> A Google search will show thousands of customers experiencing connection 
>>> dropouts!
>>> And having it locked down so you are unable to change settings - bad!
>>> 
>>> The iTunes Store gives the unavailable message because you lost the 
>>> connection to it therefore 'it is no longer available'?
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 20 Mar 2016, at 8:26 AM, Tim Law <t...@peoplehelp.com.au 
>>> <mailto:t...@peoplehelp.com.au>> wrote:
>>> 
>>>> Thanks Ronni,
>>>> 
>>>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>>>> 
>>>> I will check the modem lights, but the modem log says System Up Time 6 
>>>> days 15h:22m:55s
>>>> My problems occurred most recently less than 3 days ago. 
>>>> Generally when the modem restarts it takes quite a few minutes to reb

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronda Brown]

Hi again Tim,

I won't add to Neil's reply.
I've been meaning to suggest Mac mini direct Ethernet connection to the Gateway 
not to AirPort Extreme LAN port in each of my replies to you and notice I 
haven't :(

You mentioned that you have the Airport Wi-Fi signal turned OFF on Mac mini so 
try:

1. Connect Mac mini directly via Ethernet cable directly to a LAN port (Yellow) 
on the Gateway modem (not a LAN on AirPort Extreme)

2. Reboot the Gateway and your Mac mini

Cheers,
Ronni
Sent from Ronni's iPad4


> On 20 Mar 2016, at 10:02 AM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> I agree Ronni, it’s not the most highly regarded. The modem was a free 
> ‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
> reliable Motorola Surfboard modem wouldn’t work on the network anymore - and 
> it was speed limited. 
> 
> I get the logic of the process you describe, but if the modem is the problem 
> I would have thought that like you said, it would lose connection and reset. 
> Or the Airport would sense a lost signal and show the orange light for no 
> service. Neither of these things occur
> 
> I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
> don’t seem to impact on other downloads. The modem also has a thing called 
> QOS - that is supposed to assist with gaming and downloads. It seems it is 
> built in and cannot be turned off for problem solving - at least not in 
> Bridge mode anyway. And I need to have it set to Bridge mode so I can get my 
> Dell 3110CN laser printer to work on the network via the Airport Extreme. 
> 
> It’d be nice if there was another cable modem option available, but it seems 
> not. Sigh. 
> 
> Thanks again
> 
> Tim
> 
> 
>> On 20 Mar 2016, at 8:48 AM, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>> A Google search will show thousands of customers experiencing connection 
>> dropouts!
>> And having it locked down so you are unable to change settings - bad!
>> 
>> The iTunes Store gives the unavailable message because you lost the 
>> connection to it therefore 'it is no longer available'?
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 20 Mar 2016, at 8:26 AM, Tim Law <t...@peoplehelp.com.au> wrote:
>>> 
>>> Thanks Ronni,
>>> 
>>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>>> 
>>> I will check the modem lights, but the modem log says System Up Time 6 days 
>>> 15h:22m:55s
>>> My problems occurred most recently less than 3 days ago. 
>>> Generally when the modem restarts it takes quite a few minutes to reboot, 
>>> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
>>> significant life event and very noticeable - and I have not noticed the 
>>> modem rebooting when the iTunes store stops updating apps. 
>>> 
>>> There are no firewall settings available on the modem user interface. This 
>>> modem is criticised on Whirlpool for it’s cut down settings, problems with 
>>> connecting a printer amongst other things.
>>> 
>>> Yes, the OSX is protected by the System Firewall being on, and the Airport 
>>> is WPS2 protected. 
>>> 
>>> I’ll wait a few weeks until I have a few apps I need to update and take 
>>> more notes on any messages in Console and the network
>>> 
>>> Thanks for your ideas so far
>>> 
>>> Tim
>>> 
>>> 
>>> 
>>> 
>>>> On 20 Mar 2016, at 7:46 AM, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Tim,
>>>> 
>>>> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>>>> Have you noticed the lights on the Modem when the dropout happens?
>>>> I would suspect the cable modem drops out / looses internet connection and 
>>>> forces the modem to restart.
>>>> 
>>>> Log in to the Modem and check for a DoS (Denial of Service) setting in 
>>>> firewall settings. 
>>>> Disable this setting - save settings - and Reboot the Modem.
>>>> Test to see if the modem then holds a solid connection for 24 hours or so.
>>>> If it makes no difference at all, you can turn it on again. 
>>>> 
>>>> Your Mac is protected by the OS X  System Firewall ON and your Airport 
>>>> wireless network WPA2 protected.
>>>> If you are dropping the connection on the wireless network, have you tried 
>>>> changing channels on 5GHz & 2.5GHz bands

Re: The iTunes Store is temporarily unavailable. Please try again later

[Neil Houghton]

Hi Tim,

I¹ve been following with interest &, as usual, learning lots from Ronni.

I just have one comment ­ in my experience, the airport can and does
sometimes continue to have a green light showing when the internet is down ­
I think it depends on Œhow down things¹ are.

In my case I have a billion router (ADSL not cable) in bridge mode feeding
through an Apple Airport which creates the wireless network.


The billion WAS a good router but it is now 10 years old and definitely in
need of replacing ­ however, it still hangs in there most of the time. It
does now have a tendency to drop out so, if the net seems to stop working, a
quick check of the Dropbox menu icon (which is now greyed out) quickly
confirms that I have lost connection. The actual airport menu icon can take
a bit longer to put up the ³!² warning for no internet connection.

Anyway, a quick modem reset by switch off/on soon fixes it but, and this is
the relevant point, the modem lights will all be showing no problem (ADSL
OK) and the airport light is still green ­ nevertheless rebooting the modem
always fixes the problem ­ even though the modem indicators are not showing
any problem!

So...  It might be that you ARE loosing the connection to the iTunes store ­
without the modem necessarily INDICATING a problem.


Just a thought.



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com







on 20/3/16 10:02, Tim Law at t...@peoplehelp.com.au wrote:

> I agree Ronni, it¹s not the most highly regarded. The modem was a free
> Œupgrade¹ when Telstra uprated the Cable network/capacity/something and my
> reliable Motorola Surfboard modem wouldn¹t work on the network anymore - and
> it was speed limited.
> 
> I get the logic of the process you describe, but if the modem is the problem I
> would have thought that like you said, it would lose connection and reset. Or
> the Airport would sense a lost signal and show the orange light for no
> service. Neither of these things occur
> 
> I guess it¹s feasible iTunes might be more sensitive to micro dropouts that
> don¹t seem to impact on other downloads. The modem also has a thing called QOS
> - that is supposed to assist with gaming and downloads. It seems it is built
> in and cannot be turned off for problem solving - at least not in Bridge mode
> anyway. And I need to have it set to Bridge mode so I can get my Dell 3110CN
> laser printer to work on the network via the Airport Extreme.
> 
> It¹d be nice if there was another cable modem option available, but it seems
> not. Sigh. 
> 
> Thanks again
> 
> Tim
> 
> 
>> On 20 Mar 2016, at 8:48 AM, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>> A Google search will show thousands of customers experiencing connection
>> dropouts!
>> And having it locked down so you are unable to change settings - bad!
>> 
>> The iTunes Store gives the unavailable message because you lost the
>> connection to it therefore 'it is no longer available'?
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Mar 2016, at 8:26 AM, Tim Law <t...@peoplehelp.com.au> wrote:
>> 
>>> Thanks Ronni,
>>> 
>>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>>> 
>>> I will check the modem lights, but the modem log says System Up Time 6 days
>>> 15h:22m:55s
>>> My problems occurred most recently less than 3 days ago.
>>> Generally when the modem restarts it takes quite a few minutes to reboot,
>>> then the Airport takes a while to reconnect, the kids complain - ie it¹s a
>>> significant life event and very noticeable - and I have not noticed the
>>> modem rebooting when the iTunes store stops updating apps.
>>> 
>>> There are no firewall settings available on the modem user interface. This
>>> modem is criticised on Whirlpool for it¹s cut down settings, problems with
>>> connecting a printer amongst other things.
>>> 
>>> Yes, the OSX is protected by the System Firewall being on, and the Airport
>>> is WPS2 protected.
>>> 
>>> I¹ll wait a few weeks until I have a few apps I need to update and take more
>>> notes on any messages in Console and the network
>>> 
>>> Thanks for your ideas so far
>>> 
>>> Tim
>>> 
>>> 
>>> 
>>> 
>>>> On 20 Mar 2016, at 7:46 AM, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Tim,
>>>> 
>>>> I¹m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>>>> Have you noticed the lights on the Mode

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

I agree Ronni, it’s not the most highly regarded. The modem was a free 
‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
reliable Motorola Surfboard modem wouldn’t work on the network anymore - and it 
was speed limited. 

I get the logic of the process you describe, but if the modem is the problem I 
would have thought that like you said, it would lose connection and reset. Or 
the Airport would sense a lost signal and show the orange light for no service. 
Neither of these things occur

I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
don’t seem to impact on other downloads. The modem also has a thing called QOS 
- that is supposed to assist with gaming and downloads. It seems it is built in 
and cannot be turned off for problem solving - at least not in Bridge mode 
anyway. And I need to have it set to Bridge mode so I can get my Dell 3110CN 
laser printer to work on the network via the Airport Extreme. 

It’d be nice if there was another cable modem option available, but it seems 
not. Sigh. 

Thanks again

Tim


> On 20 Mar 2016, at 8:48 AM, Ronda Brown <ro...@mac.com> wrote:
> 
> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
> A Google search will show thousands of customers experiencing connection 
> dropouts!
> And having it locked down so you are unable to change settings - bad!
> 
> The iTunes Store gives the unavailable message because you lost the 
> connection to it therefore 'it is no longer available'?
> 
> Sent from Ronni's iPad4
> 
> 
> On 20 Mar 2016, at 8:26 AM, Tim Law <t...@peoplehelp.com.au 
> <mailto:t...@peoplehelp.com.au>> wrote:
> 
>> Thanks Ronni,
>> 
>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>> 
>> I will check the modem lights, but the modem log says System Up Time 6 days 
>> 15h:22m:55s
>> My problems occurred most recently less than 3 days ago. 
>> Generally when the modem restarts it takes quite a few minutes to reboot, 
>> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
>> significant life event and very noticeable - and I have not noticed the 
>> modem rebooting when the iTunes store stops updating apps. 
>> 
>> There are no firewall settings available on the modem user interface. This 
>> modem is criticised on Whirlpool for it’s cut down settings, problems with 
>> connecting a printer amongst other things.
>> 
>> Yes, the OSX is protected by the System Firewall being on, and the Airport 
>> is WPS2 protected. 
>> 
>> I’ll wait a few weeks until I have a few apps I need to update and take more 
>> notes on any messages in Console and the network
>> 
>> Thanks for your ideas so far
>> 
>> Tim
>> 
>> 
>> 
>> 
>>> On 20 Mar 2016, at 7:46 AM, Ronni Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Tim,
>>> 
>>> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>>> Have you noticed the lights on the Modem when the dropout happens?
>>> I would suspect the cable modem drops out / looses internet connection and 
>>> forces the modem to restart.
>>> 
>>> Log in to the Modem and check for a DoS (Denial of Service) setting in 
>>> firewall settings. 
>>> Disable this setting - save settings - and Reboot the Modem.
>>> Test to see if the modem then holds a solid connection for 24 hours or so.
>>> If it makes no difference at all, you can turn it on again. 
>>> 
>>> Your Mac is protected by the OS X  System Firewall ON and your Airport 
>>> wireless network WPA2 protected.
>>> If you are dropping the connection on the wireless network, have you tried 
>>> changing channels on 5GHz & 2.5GHz bands?
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>> On 19 Mar 2016, at 5:58 PM, Tim Law <t...@peoplehelp.com.au 
>>>> <mailto:t...@peoplehelp.com.au>> wrote:
>>>> 
>>>> Thanks Ronni,
>>>> 
>>>> It is more B than A
>>>> 
>>>> Keychain First Aid was removed in the previous version of OSX.
>>>> 
>>>> 
>>>>> B) Does it start to download updates but then times out after awhile & 
>>>>> you receive the message?
>>>> 
>>>> 
>>>> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
>>>> so there were probably 20 to download. I click on Download all Updates and 
>>>> click the small circle at the top righ

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronda Brown]

Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
A Google search will show thousands of customers experiencing connection 
dropouts!
And having it locked down so you are unable to change settings - bad!

The iTunes Store gives the unavailable message because you lost the connection 
to it therefore 'it is no longer available'?

Sent from Ronni's iPad4


> On 20 Mar 2016, at 8:26 AM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Thanks Ronni,
> 
> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
> 
> I will check the modem lights, but the modem log says System Up Time 6 days 
> 15h:22m:55s
> My problems occurred most recently less than 3 days ago. 
> Generally when the modem restarts it takes quite a few minutes to reboot, 
> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
> significant life event and very noticeable - and I have not noticed the modem 
> rebooting when the iTunes store stops updating apps. 
> 
> There are no firewall settings available on the modem user interface. This 
> modem is criticised on Whirlpool for it’s cut down settings, problems with 
> connecting a printer amongst other things.
> 
> Yes, the OSX is protected by the System Firewall being on, and the Airport is 
> WPS2 protected. 
> 
> I’ll wait a few weeks until I have a few apps I need to update and take more 
> notes on any messages in Console and the network
> 
> Thanks for your ideas so far
> 
> Tim
> 
> 
> 
> 
>> On 20 Mar 2016, at 7:46 AM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Tim,
>> 
>> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>> Have you noticed the lights on the Modem when the dropout happens?
>> I would suspect the cable modem drops out / looses internet connection and 
>> forces the modem to restart.
>> 
>> Log in to the Modem and check for a DoS (Denial of Service) setting in 
>> firewall settings. 
>> Disable this setting - save settings - and Reboot the Modem.
>> Test to see if the modem then holds a solid connection for 24 hours or so.
>> If it makes no difference at all, you can turn it on again. 
>> 
>> Your Mac is protected by the OS X  System Firewall ON and your Airport 
>> wireless network WPA2 protected.
>> If you are dropping the connection on the wireless network, have you tried 
>> changing channels on 5GHz & 2.5GHz bands?
>> 
>> 
>> Cheers,
>> Ronni
>> 
>>> On 19 Mar 2016, at 5:58 PM, Tim Law <t...@peoplehelp.com.au> wrote:
>>> 
>>> Thanks Ronni,
>>> 
>>> It is more B than A
>>> 
>>> Keychain First Aid was removed in the previous version of OSX.
>>> 
>>> 
>>>> B) Does it start to download updates but then times out after awhile & you 
>>>> receive the message?
>>> 
>>> 
>>> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
>>> so there were probably 20 to download. I click on Download all Updates and 
>>> click the small circle at the top right of the screen that shows me what is 
>>> downloading.  I’m on a fairly fast connection so they download with 
>>> reasonable speed and I have selected Multiple Downloads. Then after a 
>>> period - not a consistent period - perhaps 30 seconds to a minute - the 
>>> download will stop and the error message shows up. 
>>> 
>>> I cannot see anything useful in Console, but aren’t sure what to look for. 
>>> To help me view the most current, I have cleared the screen of old logs. 
>>> Nothing new is showing up. (The downloads are now completed so I’ll have to 
>>> wait for another time to recheck Console for any error logs)
>>> 
>>> After I count to ten, I attempt to recommence the download and sometimes it 
>>> starts and runs for a few seconds before the error shows again, and 
>>> sometimes it seems to fault straight away. Sometimes it will keep 
>>> downloading and rip through the remaining apps without problem.
>>> 
>>> I have tried turning off ‘simultaneous downloads’ but the problem still 
>>> reoccurs. May a little less, but it still reoccurs. 
>>> 
>>> If it is a network issue, I’m not sure where to look past:
>>> 
>>> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
>>> - Airport Extreme is set to DHCP and NAT
>>> - Mac Mini is connected via Ethernet cable to the Airport Extreme - 
>>> Wireless is turned off. Cables are firm
>>> - Speedtest.net results show ping at 29ms and an ev

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Thanks Ronni,

Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS

I will check the modem lights, but the modem log says System Up Time 6 days 
15h:22m:55s
My problems occurred most recently less than 3 days ago. 
Generally when the modem restarts it takes quite a few minutes to reboot, then 
the Airport takes a while to reconnect, the kids complain - ie it’s a 
significant life event and very noticeable - and I have not noticed the modem 
rebooting when the iTunes store stops updating apps. 

There are no firewall settings available on the modem user interface. This 
modem is criticised on Whirlpool for it’s cut down settings, problems with 
connecting a printer amongst other things.

Yes, the OSX is protected by the System Firewall being on, and the Airport is 
WPS2 protected. 

I’ll wait a few weeks until I have a few apps I need to update and take more 
notes on any messages in Console and the network

Thanks for your ideas so far

Tim




> On 20 Mar 2016, at 7:46 AM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Tim,
> 
> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
> Have you noticed the lights on the Modem when the dropout happens?
> I would suspect the cable modem drops out / looses internet connection and 
> forces the modem to restart.
> 
> Log in to the Modem and check for a DoS (Denial of Service) setting in 
> firewall settings. 
> Disable this setting - save settings - and Reboot the Modem.
> Test to see if the modem then holds a solid connection for 24 hours or so.
> If it makes no difference at all, you can turn it on again. 
> 
> Your Mac is protected by the OS X  System Firewall ON and your Airport 
> wireless network WPA2 protected.
> If you are dropping the connection on the wireless network, have you tried 
> changing channels on 5GHz & 2.5GHz bands?
> 
> 
> Cheers,
> Ronni
> 
>> On 19 Mar 2016, at 5:58 PM, Tim Law <t...@peoplehelp.com.au 
>> <mailto:t...@peoplehelp.com.au>> wrote:
>> 
>> Thanks Ronni,
>> 
>> It is more B than A
>> 
>> Keychain First Aid was removed in the previous version of OSX.
>> 
>> 
>>> B) Does it start to download updates but then times out after awhile & you 
>>> receive the message?
>> 
>> 
>> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
>> so there were probably 20 to download. I click on Download all Updates and 
>> click the small circle at the top right of the screen that shows me what is 
>> downloading.  I’m on a fairly fast connection so they download with 
>> reasonable speed and I have selected Multiple Downloads. Then after a period 
>> - not a consistent period - perhaps 30 seconds to a minute - the download 
>> will stop and the error message shows up. 
>> 
>> I cannot see anything useful in Console, but aren’t sure what to look for. 
>> To help me view the most current, I have cleared the screen of old logs. 
>> Nothing new is showing up. (The downloads are now completed so I’ll have to 
>> wait for another time to recheck Console for any error logs)
>> 
>> After I count to ten, I attempt to recommence the download and sometimes it 
>> starts and runs for a few seconds before the error shows again, and 
>> sometimes it seems to fault straight away. Sometimes it will keep 
>> downloading and rip through the remaining apps without problem.
>> 
>> I have tried turning off ‘simultaneous downloads’ but the problem still 
>> reoccurs. May a little less, but it still reoccurs. 
>> 
>> If it is a network issue, I’m not sure where to look past:
>> 
>> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
>> - Airport Extreme is set to DHCP and NAT
>> - Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless 
>> is turned off. Cables are firm
>> - Speedtest.net <http://speedtest.net/> results show ping at 29ms and an 
>> even download speed of 68.5Mbps
>> - No other sites or downloads are having a problem
>> - I’m not using a VPN or proxy connection.
>> 
>> I will take note of the time of day and if the mysterious creatures that 
>> inhabit the bedrooms in the house are in or out of the house, or if they 
>> squawk if I unplug their network cables, and see if that makes a difference 
>> to the iTunes download - thinking connection capacity here. 
>> 
>> Hints are welcome. I can live with this problem - it’s just something that 
>> doesn’t seem right and hasn’t always been like this. I can’t recall making 
>> any changes that may have contributed to this problem, which has been going 
>> on for a few months now. 
>> 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Susan Hastings]

Perhaps try later when the iTunes Store is available again.

Sent from my iPad

> On 18 Mar 2016, at 7:51 AM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Good morning,
> 
> Running 10.11.3 on a Mac Mini Late 2009
> 
> Connected to the internet via Telstra cable modem with IP addresses 
> distributed by an Apple airport extreme. 
> 
> All internet services appear to be working correctly.
> 
> When I open iTunes and try to Update all apps, I regularly get  a message 
> “The iTunes Store is temporarily unavailable. Please try again later”
> 
> I can browse around the App Store in iTunes without a hitch. 
> 
> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
> problem.
> 
> If anyone has had a similar problem, can you give me some tips on how this 
> was resolved.
> 
> Thanks
> 
> Tim
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronni Brown]

Hi Tim,

I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
Have you noticed the lights on the Modem when the dropout happens?
I would suspect the cable modem drops out / looses internet connection and 
forces the modem to restart.

Log in to the Modem and check for a DoS (Denial of Service) setting in firewall 
settings. 
Disable this setting - save settings - and Reboot the Modem.
Test to see if the modem then holds a solid connection for 24 hours or so.
If it makes no difference at all, you can turn it on again. 

Your Mac is protected by the OS X  System Firewall ON and your Airport wireless 
network WPA2 protected.
If you are dropping the connection on the wireless network, have you tried 
changing channels on 5GHz & 2.5GHz bands?


Cheers,
Ronni

> On 19 Mar 2016, at 5:58 PM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Thanks Ronni,
> 
> It is more B than A
> 
> Keychain First Aid was removed in the previous version of OSX.
> 
> 
>> B) Does it start to download updates but then times out after awhile & you 
>> receive the message?
> 
> 
> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, so 
> there were probably 20 to download. I click on Download all Updates and click 
> the small circle at the top right of the screen that shows me what is 
> downloading.  I’m on a fairly fast connection so they download with 
> reasonable speed and I have selected Multiple Downloads. Then after a period 
> - not a consistent period - perhaps 30 seconds to a minute - the download 
> will stop and the error message shows up. 
> 
> I cannot see anything useful in Console, but aren’t sure what to look for. To 
> help me view the most current, I have cleared the screen of old logs. Nothing 
> new is showing up. (The downloads are now completed so I’ll have to wait for 
> another time to recheck Console for any error logs)
> 
> After I count to ten, I attempt to recommence the download and sometimes it 
> starts and runs for a few seconds before the error shows again, and sometimes 
> it seems to fault straight away. Sometimes it will keep downloading and rip 
> through the remaining apps without problem.
> 
> I have tried turning off ‘simultaneous downloads’ but the problem still 
> reoccurs. May a little less, but it still reoccurs. 
> 
> If it is a network issue, I’m not sure where to look past:
> 
> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
> - Airport Extreme is set to DHCP and NAT
> - Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless 
> is turned off. Cables are firm
> - Speedtest.net <http://speedtest.net/> results show ping at 29ms and an even 
> download speed of 68.5Mbps
> - No other sites or downloads are having a problem
> - I’m not using a VPN or proxy connection.
> 
> I will take note of the time of day and if the mysterious creatures that 
> inhabit the bedrooms in the house are in or out of the house, or if they 
> squawk if I unplug their network cables, and see if that makes a difference 
> to the iTunes download - thinking connection capacity here. 
> 
> Hints are welcome. I can live with this problem - it’s just something that 
> doesn’t seem right and hasn’t always been like this. I can’t recall making 
> any changes that may have contributed to this problem, which has been going 
> on for a few months now. 
> 
> Thanks
> Tim
> 
> 
> 
> 
>> On 19 Mar 2016, at 2:04 PM, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Tim,
>> 
>> You can access secure websites in Safari ok.
>> You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.
>> 
>> In iTunes:
>> A) When you select Apps - Updates and select “Update All Apps”, you receive 
>> the message “The iTunes Store is temporary unavailable. Please try again 
>> later”?
>> 
>> Or B) Does it start to download updates but then times out after awhile & 
>> you receive the message?
>> 
>> If A) It could be a Keychain issue
>> Open Keychain Access.app (in Utilities)
>> Under Keychain Access (in Menu bar)
>> Select Keychain First Aid
>> Select ‘Repair’
>>  
>> If B) I would suspect a problem with your Network.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 18 Mar 2016, at 7:51 AM, Tim Law <t...@peoplehelp.com.au 
>>> <mailto:t...@peoplehelp.com.au>> wrote:
>>> 
>>> Good morning,
>>> 
>>> Running 10.11.3 on a Mac Mini Late 2009
>>> 
>>> Connected to the internet via Telstra cable modem with IP addresses 
>>> distributed by an Apple airport extreme. 
>>> 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Sorry Susan I realised I should have include a time frame with this request. 

I've been having this same problem for several weeks when trying to update apps 
in iTunes. It's a consistent problem, where iTunes will connect for a few 
minutes, then drop out after downloading a few updated apps. 

Regards
Tim

Sent from Tim's iPhone

> On 18 Mar 2016, at 12:02 PM, Susan Hastings <shasti...@iinet.net.au> wrote:
> 
> Perhaps try later when the iTunes Store is available again.
> 
> Sent from my iPad
> 
>> On 18 Mar 2016, at 7:51 AM, Tim Law <t...@peoplehelp.com.au> wrote:
>> 
>> Good morning,
>> 
>> Running 10.11.3 on a Mac Mini Late 2009
>> 
>> Connected to the internet via Telstra cable modem with IP addresses 
>> distributed by an Apple airport extreme. 
>> 
>> All internet services appear to be working correctly.
>> 
>> When I open iTunes and try to Update all apps, I regularly get  a message 
>> “The iTunes Store is temporarily unavailable. Please try again later”
>> 
>> I can browse around the App Store in iTunes without a hitch. 
>> 
>> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved 
>> the problem.
>> 
>> If anyone has had a similar problem, can you give me some tips on how this 
>> was resolved.
>> 
>> Thanks
>> 
>> Tim
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Thanks Ronni,

It is more B than A

Keychain First Aid was removed in the previous version of OSX.


> B) Does it start to download updates but then times out after awhile & you 
> receive the message?


As an example, I hadn’t updated the apps via iTunes for a couple of weeks, so 
there were probably 20 to download. I click on Download all Updates and click 
the small circle at the top right of the screen that shows me what is 
downloading.  I’m on a fairly fast connection so they download with reasonable 
speed and I have selected Multiple Downloads. Then after a period - not a 
consistent period - perhaps 30 seconds to a minute - the download will stop and 
the error message shows up. 

I cannot see anything useful in Console, but aren’t sure what to look for. To 
help me view the most current, I have cleared the screen of old logs. Nothing 
new is showing up. (The downloads are now completed so I’ll have to wait for 
another time to recheck Console for any error logs)

After I count to ten, I attempt to recommence the download and sometimes it 
starts and runs for a few seconds before the error shows again, and sometimes 
it seems to fault straight away. Sometimes it will keep downloading and rip 
through the remaining apps without problem.

I have tried turning off ‘simultaneous downloads’ but the problem still 
reoccurs. May a little less, but it still reoccurs. 

If it is a network issue, I’m not sure where to look past:

- TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
- Airport Extreme is set to DHCP and NAT
- Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless is 
turned off. Cables are firm
- Speedtest.net <http://speedtest.net/> results show ping at 29ms and an even 
download speed of 68.5Mbps
- No other sites or downloads are having a problem
- I’m not using a VPN or proxy connection.

I will take note of the time of day and if the mysterious creatures that 
inhabit the bedrooms in the house are in or out of the house, or if they squawk 
if I unplug their network cables, and see if that makes a difference to the 
iTunes download - thinking connection capacity here. 

Hints are welcome. I can live with this problem - it’s just something that 
doesn’t seem right and hasn’t always been like this. I can’t recall making any 
changes that may have contributed to this problem, which has been going on for 
a few months now. 

Thanks
Tim




> On 19 Mar 2016, at 2:04 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Tim,
> 
> You can access secure websites in Safari ok.
> You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.
> 
> In iTunes:
> A) When you select Apps - Updates and select “Update All Apps”, you receive 
> the message “The iTunes Store is temporary unavailable. Please try again 
> later”?
> 
> Or B) Does it start to download updates but then times out after awhile & you 
> receive the message?
> 
> If A) It could be a Keychain issue
> Open Keychain Access.app (in Utilities)
> Under Keychain Access (in Menu bar)
> Select Keychain First Aid
> Select ‘Repair’
>  
> If B) I would suspect a problem with your Network.
> 
> Cheers,
> Ronni
> 
>> On 18 Mar 2016, at 7:51 AM, Tim Law <t...@peoplehelp.com.au 
>> <mailto:t...@peoplehelp.com.au>> wrote:
>> 
>> Good morning,
>> 
>> Running 10.11.3 on a Mac Mini Late 2009
>> 
>> Connected to the internet via Telstra cable modem with IP addresses 
>> distributed by an Apple airport extreme. 
>> 
>> All internet services appear to be working correctly.
>> 
>> When I open iTunes and try to Update all apps, I regularly get  a message 
>> “The iTunes Store is temporarily unavailable. Please try again later”
>> 
>> I can browse around the App Store in iTunes without a hitch. 
>> 
>> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved 
>> the problem.
>> 
>> If anyone has had a similar problem, can you give me some tips on how this 
>> was resolved.
>> 
>> Thanks
>> 
>> Tim
>> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Good morning,

Running 10.11.3 on a Mac Mini Late 2009

Connected to the internet via Telstra cable modem with IP addresses distributed 
by an Apple airport extreme. 

All internet services appear to be working correctly.

When I open iTunes and try to Update all apps, I regularly get  a message “The 
iTunes Store is temporarily unavailable. Please try again later”

I can browse around the App Store in iTunes without a hitch. 

I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
problem.

If anyone has had a similar problem, can you give me some tips on how this was 
resolved.

Thanks

Tim
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronni Brown]

Hi Tim,

You can access secure websites in Safari ok.
You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.

In iTunes:
A) When you select Apps - Updates and select “Update All Apps”, you receive the 
message “The iTunes Store is temporary unavailable. Please try again later”?

Or B) Does it start to download updates but then times out after awhile & you 
receive the message?

If A) It could be a Keychain issue
Open Keychain Access.app (in Utilities)
Under Keychain Access (in Menu bar)
Select Keychain First Aid
Select ‘Repair’
 
If B) I would suspect a problem with your Network.

Cheers,
Ronni

> On 18 Mar 2016, at 7:51 AM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Good morning,
> 
> Running 10.11.3 on a Mac Mini Late 2009
> 
> Connected to the internet via Telstra cable modem with IP addresses 
> distributed by an Apple airport extreme. 
> 
> All internet services appear to be working correctly.
> 
> When I open iTunes and try to Update all apps, I regularly get  a message 
> “The iTunes Store is temporarily unavailable. Please try again later”
> 
> I can browse around the App Store in iTunes without a hitch. 
> 
> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
> problem.
> 
> If anyone has had a similar problem, can you give me some tips on how this 
> was resolved.
> 
> Thanks
> 
> Tim
> 


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Change iTunes preselected folders Add to Library and Add Artwork

[Ronni Brown]

Hi Alan.

As long as you have in iTunes Preferences > Advanced set to ‘Keep iTunes Media 
folder organized’ - ‘Copy files to iTunes Media folder when adding to Library’ .

> On 22 Feb 2016, at 6:23 PM, Alan Smith <sma...@iinet.net.au> wrote:
> 
> When I add video files to the iTunes library (and to edit tags) the iTunes 
> app preselects both the video and artwork folders.  However the preselected 
> folders are wrong in each case so I need to do extra navigation to finish the 
> editing.
> 
> How can I force iTunes to display the actual folders I use?  
> 
> I have an iMac with OS X 10.11.3 and iTunes ver 12.3.2.
> 
> I export EyeTV recordings in .m4v format for later viewing in AppleTV.  I 
> also take a .jpg snapshot of a video frame for use as artwork in iTunes.  
> Both files are written to a Desktop “video” folder which is excluded from 
> Time Machine backups.  I then copy the video file to its permanent home on an 
> external USB3 hard drive.  The files in the Desktop video folder are deleted 
> after they are linked to iTunes and checked.  
> 
> To “Add to Library” iTunes defaults to Desktop: I would like it to display 
> the External HDD contents.

Open iTunes
1. File > Add To Library
Have the resulting window in Column View
2. Select the External drive under Devices (left column)
3. Select the video
     Click Open
4. The Video will appear in Movies 
> 
> To “Add Artwork” iTunes defaults to ~/Pictures: I would like it to display 
> the Desktop video folder contents.

Open iTunes
1. Select the Video you wish to change the Artwork
2. Go to File > Get Info
3. Select Artwork button > Add Artwork”
Have the resulting Window in Column View
4. Select ‘Desktop’ (in left column)
Select the Desktop Video Folder
Select the .jpg you wish to use
Click ‘Open’
5. The Image appears in Artwork  - Click OK

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X El Capitan OS X 10.11.3

> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.3 El 
> Capitan
> 
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Change iTunes preselected folders Add to Library and Add Artwork

[Alan Smith]

When I add video files to the iTunes library (and to edit tags) the iTunes app 
preselects both the video and artwork folders.  However the preselected folders 
are wrong in each case so I need to do extra navigation to finish the editing.

How can I force iTunes to display the actual folders I use?  

I have an iMac with OS X 10.11.3 and iTunes ver 12.3.2.

I export EyeTV recordings in .m4v format for later viewing in AppleTV.  I also 
take a .jpg snapshot of a video frame for use as artwork in iTunes.  Both files 
are written to a Desktop “video” folder which is excluded from Time Machine 
backups.  I then copy the video file to its permanent home on an external USB3 
hard drive.  The files in the Desktop video folder are deleted after they are 
linked to iTunes and checked.  

To “Add to Library” iTunes defaults to Desktop: I would like it to display the 
External HDD contents.

To “Add Artwork” iTunes defaults to ~/Pictures: I would like it to display the 
Desktop video folder contents.

Regards, 
Alan

Alan Smith
  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.11.3 El 
Capitan
  














-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes Library?

[Ronni Brown]

Home > Music > iTunes

Cheers,
Ronni

> On 31 Jan 2016, at 5:23 PM, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> Where has it gone to in El Capitan.   I used to be able to access it before, 
> can not remember where(!) but now it has vanished.  Very useful for  grabbing 
> items to use elsewhere.   
> Severin Crisp
> 
>Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
>15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
> Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
> email  mailto:sevcr...@westnet.com.au 
> <mailto:sevcr...@westnet.com.au>  
> 
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes Library?

[Neil Houghton]

Too slow... Need to be faster to beat Ronni  ;o)



-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 31/1/16 18:19, Neil Houghton at n...@possumology.com wrote:

> Hi Sev,
> 
> Don¹t know about El Capitan - I¹m still at SL ;o)
> 
> 
> However, assuming iTunes has not changed TOO much:
> 
> In iTunes select something (anything) and choose show in finder.
> 
> Once seen in finder, you can soon work out the filing logic.
> 
> 
> 
> 
> HTH
> 
> 
> 
> Cheers
> 
> 
> 
> Neil



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

iTunes Library?

[Severin Crisp]

Where has it gone to in El Capitan.   I used to be able to access it before, 
can not remember where(!) but now it has vanished.  Very useful for  grabbing 
items to use elsewhere.   
Severin Crisp

   Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
   15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
email  mailto:sevcr...@westnet.com.au  



-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes Library?

[Neil Houghton]

Hi Sev,

Don¹t know about El Capitan - I¹m still at SL ;o)


However, assuming iTunes has not changed TOO much:

In iTunes select something (anything) and choose show in finder.

Once seen in finder, you can soon work out the filing logic.




HTH



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 31/1/16 17:23, Severin Crisp at sevcr...@westnet.com.au wrote:

> Where has it gone to in El Capitan.   I used to be able to access it before,
> can not remember where(!) but now it has vanished.  Very useful for  grabbing
> items to use elsewhere.
> Severin Crisp
> 
> 
>Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
> 
>15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
> 
> Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
> 
> email  mailto:sevcr...@westnet.com.au
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe -
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes Library?

[Severin Crisp]

Thanks
Severin

   Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
   15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
email  mailto:sevcr...@westnet.com.au  



> On 31 Jan 2016, at 6:10 PM, Ronni Brown  wrote:
> 
> 
> 
>> On 31 Jan 2016, at 5:23 PM, Severin Crisp > > wrote:
>> 
>> Where has it gone to in El Capitan.   I used to be able to access it before, 
>> can not remember where(!) but now it has vanished.  Very useful for  
>> grabbing items to use elsewhere.   
>> Severin Crisp
>> 
>>Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
>>15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
>> Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
>> email  mailto:sevcr...@westnet.com.au 
>>   
>> 
>> 
> 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Relinking music wrongly mapped in iTunes

[petercrisp]

Thanks Ronni and Neil. I had a look at Doug's site full of script
files. It's a great site for those with iTunes libraries and folders
needing some attention. I might even buy the duplicate remover, I am
sure I have many GB of duplication even though I have stacks of
capacity on the drive, I prefer if it were in order and not haphazard
like a teenagers bedroom!

 

It will take me some time to get it in order, thanks for the lead
Neil and Ronni.

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG" 
Cc:
Sent:Fri, 18 Dec 2015 08:31:12 +0800
Subject:Re: Relinking music wrongly mapped in iTunes

 Hi Peter,
 List MIAs v4.3 
   OS X 10.8 and later only. This applet checks your entire iTunes
library for missing and presumed dead tracks--those tracks that iTunes
is unable to associate with a file and which are listed in iTunes with
a "!"--and can create a text file listing these tracks by last known
File Path (if available), Song Name, Artist and Album, which you can
view using TextEdit Also see Music Folder Files Not Added [1]  To
find and delete dead tracks see Super Remove Dead Tracks [2].   
 Cheers, Ronni  

 On 18 Dec 2015, at 8:20 AM, petercr...@westnet.com.au [4] wrote: 

Hi Peter, yes I was aware of the file eligibility requirement by
iTunes. Simply placing an appropriate file type there via back-end
means does not imply it becomes linked automatically. But I am puzzled
the folder ("Fleetwood Mac-1") in my example below is an iTunes
renamed folder arising  from a previous "organising event" by iTunes
itself - how did it become unlinked? I will review the scripts that
Neil provided links to already.  

Regards  

Pete.

- Original Message -
 From: wamug@wamug.orgau [5]  
To:
Cc: 
Sent:Fri, 18 Dec 2015 07:22:37 +0800
Subject:Re: Relinking music wrongly mapped in iTunes

  On 17 Dec 2015, at 8:06 PM, Peter Crisp  wrote: 
  Hi Ronni, thanks for the response. I have my Music library on a 2TB
external drive and the iTunes library has been mapped to that path
since configuration days. “Keep iTunes Media folder organised” is
selected too as is “Copy files to iTunes Media folder when
adding”.  
 The problem is that I don’t know which files in my Music folder are
_not mapped_ in iTunes.  
 I find by accident when playing something that it “can’t be
found” message.  
 Is there a way of doing a verification pass by iTunes through the
entire Music folder of ALL applicable files (video/music/podcast/etc)
in the “Music" folder are mapped? I could do an “Add to library”
of the Music folder again, but that would do a huge amount of
duplication for those already mapped, but it would pick up those files
not mapped in the process. Is there a script somewhere that can do a
check for this ‘broken link’ for all files in the Music folder
that you know of? 
 Regards 
 Pete.
 Simply having files in the Music folder does not qualify them to be
recognised by iTunes. They need to be inside the iTunes Folder, which
itself is normally inside the Music Folder (although it doesn’t need
to be). Even then, the files need to have been put there by iTunes
itself through an import process, not by simply dragging them in from
another folder in Finder. Therefore, if you have music lying free in
your Music Folder, and which you expect to be recognised by iTunes,
it’s just going to happen. You at least need to drag them onto an
open iTunes window to allow iTunes to deal with them properly. 
Peter Hinchliffe    Apwin Computer Services FileMaker
Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482    Mob 0403 046 948

Mac because I prefer it -- Windows because I have to. 

 

Links:
--
[1]
http://dougscripts.com/itunes/scripts/ss.php?sp=musicfolderfilesnotadded2
[2] http://dougscripts.com/itunes/scripts/ss.php?sp=removedeadsuper
[3] http://dougscripts.com/itunes/scripts/ss.php?sp=listmias
[4] mailto:petercr...@westnet.com.au
[5] mailto:wamug@wamugorgau
[6] mailto:wa...@wamugorg.au
[7] mailto:petercr...@westnet.com.au

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Relinking music wrongly mapped in iTunes

[Neil Houghton]

Hi Peter,

If you don¹t find a method/script to do what you want, there are certainly
scripts that will remove the duplicate tracks.
See <https://www.google.com.au/search?q=itunes+scripts+duplicate+tracks>

Whilst I haven¹t had to do this myself, I have used several of Doug¹s
AppleScripts for iTunes with good results ­ he has been doing this for
years:
 <http://dougscripts.com/itunes/index.php>

If you look through his 457 and counting AppleScripts you might even find a
script that checks for lost links.


HTH



Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com






on 17/12/15 20:06, Peter Crisp at petercr...@westnet.com.au wrote:

> Hi Ronni, thanks for the response. I have my Music library on a 2TB external
> drive and the iTunes library has been mapped to that path since configuration
> days. ³Keep iTunes Media folder organised² is selected too as is ³Copy files
> to iTunes Media folder when adding².
> 
> The problem is that I don¹t know which files in my Music folder are not mapped
> in iTunes. 
> 
> I find by accident when playing something that it ³can¹t be found² message.
> 
> Is there a way of doing a verification pass by iTunes through the entire Music
> folder of ALL applicable files (video/music/podcast/etc) in the ³Music" folder
> are mapped? I could do an ³Add to library² of the Music folder again, but that
> would do a huge amount of duplication for those already mapped, but it would
> pick up those files not mapped in the process. Is there a script somewhere
> that can do a check for this Œbroken link¹ for all files in the Music folder
> that you know of?
> 
> Regards
> 
> Pete.
> 
> 
>> On 17 Dec 2015, at 5:13 PM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> 
>> 
>>> On 16 Dec 2015, at 7:28 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> Hi, I have a 200+GB music library and this afternoon I was playing some of
>>> it using the great ³Up Next² feature and when I added one song as the next
>>> song, iTunes playback stopped when it got to that song and couldn¹t find the
>>> track to play back. On further inspection, there were quite a few songs with
>>> the ³!² alongside indicating iTunes couldn¹t locate the file. When I traced
>>> a particular example of this, I found the folder in Finder. It was in a
>>> folder called "Fleetwood Mac-1². It was obviously a folder which iTunes had
>>> relabelled during a previous operation perhaps years ago so I am probably
>>> the cause of this all. Sitting beneath ³Fleetwood Mac-1² were  6 albums
>>> which upon further checking a number of songs in there were also not mapped
>>> in iTunes properly. I did a ³Add to Library² at the ³Fleetwood Mac-1² level
>>> hence capturing everything subordinate to that folder address. In the
>>> process I probably caused some duplicates of some songs - but I am ok with
>>> that.
>>> 
>>> In any case, is there a way to do a full reverse looking of everything in my
>>> ³Music² root folder to see that every file has a linkage to a file that
>>> iTunes thinks exists? A forward looking check may not necessarily ensure
>>> every iTunes record has a file it is mapped to.
>>> 
>>> Not sure if I made that clear but I hope someone can assimilate with the
>>> issue I¹ve got here.
>> 
>> I¹m not sure I can assimilate with you issue Peter :(
>> 
>> When you add media to your iTunes library, iTunes files it in the proper
>> subfolder within the iTunes Media folder.
>> And, as long as you¹ve checked the ³Keep iTunes Media folder organized² box
>> in the iTunes Advanced preferences, ³Copy files to iTunes Media folder when
>> adding to library² the content remains properly filed, even if you change its
>> tags in iTunes.
>> 
>> You may notice exclamation point to the left of items in your iTunes library,
>> or they may not appear at all. Exclamation points appear when iTunes is
>> unable to locate the media file or when a purchased item hasn't downloaded.
>> It seems like you are concerned with locating the media file - not a file
>> that hasn¹t downloaded.
>> 
>> 1. Open Finder.
>> 2. Go to Music > iTunes > iTunes Media > Music
>> 3. The contents of the Music folder will be listed in alphabetical order.
>>  And the files will be sorted by artist.
>> If you find any of your missing items, you can add them to your iTunes
>> library.
>> 4. If you couldn't find your lost media in the iTunes Media folder, check
>> your preferences in iTunes to see if your media is in another loc

Re: Relinking music wrongly mapped in iTunes

[Neil Houghton]

Maybe this one?
<http://dougscripts.com/itunes/scripts/ss.php?sp=trackcpr>

Note ­ I haven¹t used this myself ­ or even read Doug¹s documentation ­ so
I¹m not sure if this IS what you need ­ but have a look/read


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 17/12/15 21:09, Neil Houghton at n...@possumology.com wrote:

> Hi Peter,
> 
> If you don¹t find a method/script to do what you want, there are certainly
> scripts that will remove the duplicate tracks.
> See <https://www.google.com.au/search?q=itunes+scripts+duplicate+tracks>
> 
> Whilst I haven¹t had to do this myself, I have used several of Doug¹s
> AppleScripts for iTunes with good results ­ he has been doing this for years:
>  <http://dougscripts.com/itunes/index.php>
> 
> If you look through his 457 and counting AppleScripts you might even find a
> script that checks for lost links.
> 
> 
> HTH
> 
> 
> 
> Cheers
> 
> 
> 
> 
> Neil



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Relinking music wrongly mapped in iTunes

[Peter Hinchliffe]

> On 17 Dec 2015, at 8:06 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, thanks for the response. I have my Music library on a 2TB external 
> drive and the iTunes library has been mapped to that path since configuration 
> days. “Keep iTunes Media folder organised” is selected too as is “Copy files 
> to iTunes Media folder when adding”. 
> 
> The problem is that I don’t know which files in my Music folder are not 
> mapped in iTunes. 
> 
> I find by accident when playing something that it “can’t be found” message. 
> 
> Is there a way of doing a verification pass by iTunes through the entire 
> Music folder of ALL applicable files (video/music/podcast/etc) in the “Music" 
> folder are mapped? I could do an “Add to library” of the Music folder again, 
> but that would do a huge amount of duplication for those already mapped, but 
> it would pick up those files not mapped in the process. Is there a script 
> somewhere that can do a check for this ‘broken link’ for all files in the 
> Music folder that you know of?
> 
> Regards
> 
> Pete.

Simply having files in the Music folder does not qualify them to be recognised 
by iTunes. They need to be inside the iTunes Folder, which itself is normally 
inside the Music Folder (although it doesn’t need to be). Even then, the files 
need to have been put there by iTunes itself through an import process, not by 
simply dragging them in from another folder in Finder. Therefore, if you have 
music lying free in your Music Folder, and which you expect to be recognised by 
iTunes, it’s just going to happen. You at least need to drag them onto an open 
iTunes window to allow iTunes to deal with them properly.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Relinking music wrongly mapped in iTunes

[petercrisp]

Hi Peter, yes I was aware of the file eligibility requirement by
iTunes. Simply placing an appropriate file type there via back-end
means does not imply it becomes linked automatically. But I am puzzled
the folder ("Fleetwood Mac-1") in my example below is an iTunes
renamed folder arising  from a previous "organising event" by iTunes
itself - how did it become unlinked? I will review the scripts that
Neil provided links to already.

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Fri, 18 Dec 2015 07:22:37 +0800
Subject:Re: Relinking music wrongly mapped in iTunes

  On 17 Dec 2015, at 8:06 PM, Peter Crisp  wrote: 
  Hi Ronni, thanks for the response. I have my Music library on a 2TB
external drive and the iTunes library has been mapped to that path
since configuration days. “Keep iTunes Media folder organised” is
selected too as is “Copy files to iTunes Media folder when
adding”.  
 The problem is that I don’t know which files in my Music folder are
_not mapped_ in iTunes.  
 I find by accident when playing something that it “can’t be
found” message.  
 Is there a way of doing a verification pass by iTunes through the
entire Music folder of ALL applicable files (video/music/podcast/etc)
in the “Music" folder are mapped? I could do an “Add to library”
of the Music folder again, but that would do a huge amount of
duplication for those already mapped, but it would pick up those files
not mapped in the process. Is there a script somewhere that can do a
check for this ‘broken link’ for all files in the Music folder
that you know of? 
 Regards 
 Pete.
 Simply having files in the Music folder does not qualify them to be
recognised by iTunes. They need to be inside the iTunes Folder, which
itself is normally inside the Music Folder (although it doesn’t need
to be). Even then, the files need to have been put there by iTunes
itself through an import process, not by simply dragging them in from
another folder in Finder. Therefore, if you have music lying free in
your Music Folder, and which you expect to be recognised by iTunes,
it’s just going to happen. You at least need to drag them onto an
open iTunes window to allow iTunes to deal with them properly. 
  Peter Hinchliffe    Apwin Computer Services FileMaker Pro
Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482    Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.   


Links:
--
[1] mailto:petercr...@westnet.com.au

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Relinking music wrongly mapped in iTunes

[Peter Crisp]

Hi Ronni, thanks for the response. I have my Music library on a 2TB external 
drive and the iTunes library has been mapped to that path since configuration 
days. “Keep iTunes Media folder organised” is selected too as is “Copy files to 
iTunes Media folder when adding”. 

The problem is that I don’t know which files in my Music folder are not mapped 
in iTunes. 

I find by accident when playing something that it “can’t be found” message. 

Is there a way of doing a verification pass by iTunes through the entire Music 
folder of ALL applicable files (video/music/podcast/etc) in the “Music" folder 
are mapped? I could do an “Add to library” of the Music folder again, but that 
would do a huge amount of duplication for those already mapped, but it would 
pick up those files not mapped in the process. Is there a script somewhere that 
can do a check for this ‘broken link’ for all files in the Music folder that 
you know of?

Regards

Pete.


> On 17 Dec 2015, at 5:13 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> 
> 
>> On 16 Dec 2015, at 7:28 PM, Peter Crisp <petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> Hi, I have a 200+GB music library and this afternoon I was playing some of 
>> it using the great “Up Next” feature and when I added one song as the next 
>> song, iTunes playback stopped when it got to that song and couldn’t find the 
>> track to play back. On further inspection, there were quite a few songs with 
>> the “!” alongside indicating iTunes couldn’t locate the file. When I traced 
>> a particular example of this, I found the folder in Finder. It was in a 
>> folder called "Fleetwood Mac-1”. It was obviously a folder which iTunes had 
>> relabelled during a previous operation perhaps years ago so I am probably 
>> the cause of this all. Sitting beneath “Fleetwood Mac-1” were  6 albums 
>> which upon further checking a number of songs in there were also not mapped 
>> in iTunes properly. I did a “Add to Library” at the “Fleetwood Mac-1” level 
>> hence capturing everything subordinate to that folder address. In the 
>> process I probably caused some duplicates of some songs - but I am ok with 
>> that.
>> 
>> In any case, is there a way to do a full reverse looking of everything in my 
>> “Music” root folder to see that every file has a linkage to a file that 
>> iTunes thinks exists? A forward looking check may not necessarily ensure 
>> every iTunes record has a file it is mapped to.
>> 
>> Not sure if I made that clear but I hope someone can assimilate with the 
>> issue I’ve got here.
> 
> I’m not sure I can assimilate with you issue Peter :(
> 
> When you add media to your iTunes library, iTunes files it in the proper 
> subfolder within the iTunes Media folder. 
> And, as long as you’ve checked the “Keep iTunes Media folder organized” box 
> in the iTunes Advanced preferences, “Copy files to iTunes Media folder when 
> adding to library” the content remains properly filed, even if you change its 
> tags in iTunes.
> 
> You may notice exclamation point to the left of items in your iTunes library, 
> or they may not appear at all. Exclamation points appear when iTunes is 
> unable to locate the media file or when a purchased item hasn't downloaded.
> It seems like you are concerned with locating the media file - not a file 
> that hasn’t downloaded.
> 
> 1. Open Finder.
> 2. Go to Music > iTunes > iTunes Media > Music
> 3. The contents of the Music folder will be listed in alphabetical order. 
>  And the files will be sorted by artist.
> If you find any of your missing items, you can add them to your iTunes 
> library.
> 4. If you couldn't find your lost media in the iTunes Media folder, check 
> your preferences in iTunes to see if your media is in another location. 
> <https://support.apple.com/en-au/HT204668>
> 
> Cheers,
> Ronni
> 
>> 
>> Thanks.
>> 
>> 
>> Pete
>> 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>



Peter Crisp
petercr...@westnet.com.au



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Relinking music wrongly mapped in iTunes

[Ronni Brown]

Hi Peter,

List MIAs v4.3

OS X 10.8 and later only. This applet checks your entire iTunes library for 
missing and presumed dead tracks--those tracks that iTunes is unable to 
associate with a file and which are listed in iTunes with a "!"--and can create 
a text file listing these tracks by last known File Path (if available), Song 
Name, Artist and Album, which you can view using TextEdit.
Also see Music Folder Files Not Added 
<http://dougscripts.com/itunes/scripts/ss.php?sp=musicfolderfilesnotadded2>
To find and delete dead tracks see Super Remove Dead Tracks 
<http://dougscripts.com/itunes/scripts/ss.php?sp=removedeadsuper>.
<http://dougscripts.com/itunes/scripts/ss.php?sp=listmias>

Cheers,
Ronni


> On 18 Dec 2015, at 8:20 AM, petercr...@westnet.com.au wrote:
> 
> Hi Peter, yes I was aware of the file eligibility requirement by iTunes. 
> Simply placing an appropriate file type there via back-end means does not 
> imply it becomes linked automatically. But I am puzzled the folder 
> ("Fleetwood Mac-1") in my example below is an iTunes renamed folder arising  
> from a previous "organising event" by iTunes itself - how did it become 
> unlinked? I will review the scripts that Neil provided links to already.
> 
>  
> Regards
> 
>  
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.orgau
> 
> To:
> <wa...@wamugorg.au>
> Cc:
> 
> Sent:
> Fri, 18 Dec 2015 07:22:37 +0800
> Subject:
> Re: Relinking music wrongly mapped in iTunes
> 
> 
> 
> On 17 Dec 2015, at 8:06 PM, Peter Crisp <petercr...@westnet.com.au 
> <mailto:petercr...@westnet.com.au>> wrote:
> 
> Hi Ronni, thanks for the response. I have my Music library on a 2TB external 
> drive and the iTunes library has been mapped to that path since configuration 
> days. “Keep iTunes Media folder organised” is selected too as is “Copy files 
> to iTunes Media folder when adding”. 
> 
> The problem is that I don’t know which files in my Music folder are not 
> mapped in iTunes. 
> 
> I find by accident when playing something that it “can’t be found” message. 
> 
> Is there a way of doing a verification pass by iTunes through the entire 
> Music folder of ALL applicable files (video/music/podcast/etc) in the “Music" 
> folder are mapped? I could do an “Add to library” of the Music folder again, 
> but that would do a huge amount of duplication for those already mapped, but 
> it would pick up those files not mapped in the process. Is there a script 
> somewhere that can do a check for this ‘broken link’ for all files in the 
> Music folder that you know of?
> 
> Regards
> 
> Pete.
> 
> Simply having files in the Music folder does not qualify them to be 
> recognised by iTunes. They need to be inside the iTunes Folder, which itself 
> is normally inside the Music Folder (although it doesn’t need to be). Even 
> then, the files need to have been put there by iTunes itself through an 
> import process, not by simply dragging them in from another folder in Finder. 
> Therefore, if you have music lying free in your Music Folder, and which you 
> expect to be recognised by iTunes, it’s just going to happen. You at least 
> need to drag them onto an open iTunes window to allow iTunes to deal with 
> them properly.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Relinking music wrongly mapped in iTunes

[Peter Crisp]

Hi, I have a 200+GB music library and this afternoon I was playing some of it 
using the great “Up Next” feature and when I added one song as the next song, 
iTunes playback stopped when it got to that song and couldn’t find the track to 
play back. On further inspection, there were quite a few songs with the “!” 
alongside indicating iTunes couldn’t locate the file. When I traced a 
particular example of this, I found the folder in Finder. It was in a folder 
called "Fleetwood Mac-1”. It was obviously a folder which iTunes had relabelled 
during a previous operation perhaps years ago so I am probably the cause of 
this all. Sitting beneath “Fleetwood Mac-1” were  6 albums which upon further 
checking a number of songs in there were also not mapped in iTunes properly. I 
did a “Add to Library” at the “Fleetwood Mac-1” level hence capturing 
everything subordinate to that folder address. In the process I probably caused 
some duplicates of some songs - but I am ok with that.

In any case, is there a way to do a full reverse looking of everything in my 
“Music” root folder to see that every file has a linkage to a file that iTunes 
thinks exists? A forward looking check may not necessarily ensure every iTunes 
record has a file it is mapped to.

Not sure if I made that clear but I hope someone can assimilate with the issue 
I’ve got here.

Thanks.


Pete



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: iTunes reload

[David Nicholas]

Hi Ronni

In 1958 I was lucky enough to be at the Capitol theatre in William St to 
experience a piano recital from the 15 year old Daniel Barenboim.  It included 
a wonderful performance of Beethoven’s Appassionata Sonata.

I have many recordings of his performances, as soloist, in groups and as a 
conductor.

He is still a major musical figure, having just turned 73.

David Nicholas


> On 29 Nov 2015, at 12:06 am, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> It's best to delete the corrupted Album first before re-downloading from 
> purchased?
> You might enjoy watching this YouTube video 
> "Inside Barenboim's West-Eastern Divan Orchestra - YouTube"
> 
> http://youtu.be/CEEfjddzCPI 
> 
> Sent from Ronni's iPad4
> 
> 
> On 28 Nov 2015, at 9:51 PM, Severin Crisp  wrote:
> 
>> Many thanks for that lead in Ronni.  After a bit of push and shove it 
>> downloaded again on top of the corrupted files.  
>> So now I have Daniel Barenboim again, with his wonderful West Eastern Divan 
>> Orchestra, and all nine Beethoven symphonies back to original condition.  
>> Enjoy the second half of the weekend!  
>> Severin
>> 
>>> On 27 Nov 2015, at 12:34 PM, Ronni Brown  wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Your previous download was probably corrupted.  
>>> 
>>> 
>>> 
>>> Download your past purchases
>>> 
>>> Click on the Music icon - then you will see details how to Re-download a 
>>> Song
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 27 Nov 2015, at 11:42 AM, Severin Crisp  wrote:
 
 I have an Album, downloaded a couple of years ago which appears to have a 
 number of damaged tracks.  Other Albums seem fine as far as I can judge.  
 How do I wipe the damaged album and re-download it?  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes reload

[David Nicholas]

Hi Ronni

In 1958 I was lucky enough to be at the Capitol theatre in William St to 
experience a piano recital from the 15 year old Daniel Barenboim.  It included 
a wonderful performance of Beethoven’s Appassionata Sonata.

I have many recordings of his performances, as soloist, in groups and as a 
conductor.

He is still a major musical figure, having just turned 73.

David Nicholas


> On 29 Nov 2015, at 12:06 am, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> It's best to delete the corrupted Album first before re-downloading from 
> purchased?
> You might enjoy watching this YouTube video 
> "Inside Barenboim's West-Eastern Divan Orchestra - YouTube"
> 
> http://youtu.be/CEEfjddzCPI 
> 
> Sent from Ronni's iPad4
> 
> 
> On 28 Nov 2015, at 9:51 PM, Severin Crisp  wrote:
> 
>> Many thanks for that lead in Ronni.  After a bit of push and shove it 
>> downloaded again on top of the corrupted files.  
>> So now I have Daniel Barenboim again, with his wonderful West Eastern Divan 
>> Orchestra, and all nine Beethoven symphonies back to original condition.  
>> Enjoy the second half of the weekend!  
>> Severin
>> 
>>> On 27 Nov 2015, at 12:34 PM, Ronni Brown  wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Your previous download was probably corrupted.  
>>> 
>>> 
>>> 
>>> Download your past purchases
>>> 
>>> Click on the Music icon - then you will see details how to Re-download a 
>>> Song
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 27 Nov 2015, at 11:42 AM, Severin Crisp  wrote:
 
 I have an Album, downloaded a couple of years ago which appears to have a 
 number of damaged tracks.  Other Albums seem fine as far as I can judge.  
 How do I wipe the damaged album and re-download it?  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes reload

[Severin Crisp]

Many thanks for that lead in Ronni.  After a bit of push and shove it 
downloaded again on top of the corrupted files.  
So now I have Daniel Barenboim again, with his wonderful West Eastern Divan 
Orchestra, and all nine Beethoven symphonies back to original condition.  
Enjoy the second half of the weekend!  
Severin

> On 27 Nov 2015, at 12:34 PM, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Your previous download was probably corrupted.  
> 
>  >
> 
> Download your past purchases
> 
> Click on the Music icon - then you will see details how to Re-download a Song
> 
> Cheers,
> Ronni
> 
>> On 27 Nov 2015, at 11:42 AM, Severin Crisp > > wrote:
>> 
>> I have an Album, downloaded a couple of years ago which appears to have a 
>> number of damaged tracks.  Other Albums seem fine as far as I can judge.  
>> How do I wipe the damaged album and re-download it?  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes reload

[Ronda Brown]

Hi Severin,

It's best to delete the corrupted Album first before re-downloading from 
purchased?
You might enjoy watching this YouTube video 
"Inside Barenboim's West-Eastern Divan Orchestra - YouTube"

http://youtu.be/CEEfjddzCPI 

Sent from Ronni's iPad4


> On 28 Nov 2015, at 9:51 PM, Severin Crisp  wrote:
> 
> Many thanks for that lead in Ronni.  After a bit of push and shove it 
> downloaded again on top of the corrupted files.  
> So now I have Daniel Barenboim again, with his wonderful West Eastern Divan 
> Orchestra, and all nine Beethoven symphonies back to original condition.  
> Enjoy the second half of the weekend!  
> Severin
> 
>> On 27 Nov 2015, at 12:34 PM, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> 
>> Your previous download was probably corrupted.  
>> 
>> 
>> 
>> Download your past purchases
>> 
>> Click on the Music icon - then you will see details how to Re-download a Song
>> 
>> Cheers,
>> Ronni
>> 
>>> On 27 Nov 2015, at 11:42 AM, Severin Crisp  wrote:
>>> 
>>> I have an Album, downloaded a couple of years ago which appears to have a 
>>> number of damaged tracks.  Other Albums seem fine as far as I can judge.  
>>> How do I wipe the damaged album and re-download it?  
>>> Severin Crisp
>>> 
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>mail to: sevcr...@westnet.com.au
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes reload

[Severin Crisp]

Yes, I thought of that but had started the download when I remembered, but all 
fine.   
We saw a long TV program some years ago which prompted buying the set, I 
suspect that clip is an excerpt.  
Thanks as ever!  
Severin

> On 29 Nov 2015, at 12:06 AM, Ronda Brown  wrote:
> 
> Hi Severin,
> 
> It's best to delete the corrupted Album first before re-downloading from 
> purchased?
> You might enjoy watching this YouTube video 
> "Inside Barenboim's West-Eastern Divan Orchestra - YouTube 
> "
> 
> http://youtu.be/CEEfjddzCPI  
> 
> Sent from Ronni's iPad4
> 
> 
> On 28 Nov 2015, at 9:51 PM, Severin Crisp  > wrote:
> 
>> Many thanks for that lead in Ronni.  After a bit of push and shove it 
>> downloaded again on top of the corrupted files.  
>> So now I have Daniel Barenboim again, with his wonderful West Eastern Divan 
>> Orchestra, and all nine Beethoven symphonies back to original condition.  
>> Enjoy the second half of the weekend!  
>> Severin
>> 
>>> On 27 Nov 2015, at 12:34 PM, Ronni Brown >> > wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Your previous download was probably corrupted.  
>>> 
>>> >> >
>>> 
>>> Download your past purchases
>>> 
>>> Click on the Music icon - then you will see details how to Re-download a 
>>> Song
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 27 Nov 2015, at 11:42 AM, Severin Crisp > wrote:
 
 I have an Album, downloaded a couple of years ago which appears to have a 
 number of damaged tracks.  Other Albums seem fine as far as I can judge.  
 How do I wipe the damaged album and re-download it?  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au 
 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>mail to: sevcr...@westnet.com.au 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

iTunes reload

[Severin Crisp]

I have an Album, downloaded a couple of years ago which appears to have a 
number of damaged tracks.  Other Albums seem fine as far as I can judge.  
How do I wipe the damaged album and re-download it?  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iTunes reload

[Ronni Brown]

Hi Severin,

Your previous download was probably corrupted.  

>

Download your past purchases

Click on the Music icon - then you will see details how to Re-download a Song

Cheers,
Ronni

> On 27 Nov 2015, at 11:42 AM, Severin Crisp  wrote:
> 
> I have an Album, downloaded a couple of years ago which appears to have a 
> number of damaged tracks.  Other Albums seem fine as far as I can judge.  
> How do I wipe the damaged album and re-download it?  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: an iTunes glitch

[Neil Houghton]

Hehe,  maybe Daniel was on coffee break and left them to it for those two
tracks  ;o)

Good that it was an easy fix and glad to hear that Jenny¹s trip went well.



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 24/11/15 22:35, Severin Crisp at sevcr...@westnet.com.au wrote:

> Many thanks Neil, you got it spot on!  For some crazy reason, two tracks out
> of 90 had ³English Chamber Orchestra² instead of ³Daniel Barenboim & English
> Chamber Orchestra².  Instant fix.
> Jenny gets home on Sunday after a great experience(s) in Cambodia!
> Best wishes
> Severin
> 
>> On 24 Nov 2015, at 6:58 PM, Neil Houghton <n...@possumology.com> wrote:
>> 
>> Re: an iTunes glitch
>> Hi Sev,
>> 
>> Obviously, the first thing to check is that the Album title is shown as
>> exactly the same across all tracks.
>> 
>> Assuming that is not the cause of the problem then, going on memory, it can
>> happen when the artists are slightly different ­ eg, say, ³the xyz quartet²
>> and ³the xyz quartet with Joe Blow²
>> 
>> Since iTunes tends to organise (ie in folders) by artist first, then albums ­
>> they show up as two (or more) separate albums with the same album title but
>> different artists.
>> 
>> There are (at least) a couple of ways round it:
>> * Marking all the tracks as ³part of a compilation² will group all the tracks
>> as one album in the ³compilations² folder. This is an easy fix and is the way
>> real compilation albums of different artists are dealt with.
>> * You could just change the artist info on the 2 errant tracks to match the
>> rest exactly (album and artist info)
>> * If you want to keep the info that the track performers are slightly
>> different but want it to show as one album by one artist (group, ensemble) -
>> I seem to remember you can go into the meta data (track info) and work with
>> the various artist tags:  ³artist²,  ³album artist²,  ³sort artist²,  ³sort
>> album artist² to achieve that ­ but I don¹t remember the exact details of
>> what takes precedence where ­ but Google should help  ;o)
>> 
>> 
>> 
>> HTH
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

an iTunes glitch

[Severin Crisp]

 I have a multi track album downloaded which should be a single multi disc 
item.  Two consecutive tracks appear as a separate (similar) album and are 
missing in the listing of the remainder.  iTunes correctly says that I have the 
complete set.  How do I slot the two outliers into their correct spot to make a 
single item?  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: an iTunes glitch

[Neil Houghton]

Hi Sev,

Obviously, the first thing to check is that the Album title is shown as
exactly the same across all tracks.

Assuming that is not the cause of the problem then, going on memory, it can
happen when the artists are slightly different ­ eg, say, ³the xyz quartet²
and ³the xyz quartet with Joe Blow²

Since iTunes tends to organise (ie in folders) by artist first, then albums
­ they show up as two (or more) separate albums with the same album title
but different artists.

There are (at least) a couple of ways round it:
* Marking all the tracks as ³part of a compilation² will group all the
tracks as one album in the ³compilations² folder. This is an easy fix and is
the way real compilation albums of different artists are dealt with.
* You could just change the artist info on the 2 errant tracks to match the
rest exactly (album and artist info)
* If you want to keep the info that the track performers are slightly
different but want it to show as one album by one artist (group, ensemble) -
I seem to remember you can go into the meta data (track info) and work with
the various artist tags:  ³artist²,  ³album artist²,  ³sort artist²,  ³sort
album artist² to achieve that ­ but I don¹t remember the exact details of
what takes precedence where ­ but Google should help  ;o)



HTH


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 24/11/15 16:01, Severin Crisp at sevcr...@westnet.com.au wrote:

>  I have a multi track album downloaded which should be a single multi disc
> item.  Two consecutive tracks appear as a separate (similar) album and are
> missing in the listing of the remainder.  iTunes correctly says that I have
> the complete set.  How do I slot the two outliers into their correct spot to
> make a single item?
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>