Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-17 Thread Daniel Stone
On Wed, Jul 16, 2003 at 06:06:34AM -0400, Georgina wrote:
 from the xwin master himself:
 
 
 Around 21 o'clock on Jul 15, Trevor Woerner wrote:
 Could the mailing list options be set such that replies are by default 
 sent back to the list, instead of by default sent to the sender?
 
 Yes.. I know reply-to considered harmful and all that, but I've never 
 found it to be a problem...
 -keith

As much as I respect Keith, and as much as the fact he's been hacking on X since
the year I was born scares the crap out of me, I disagree with him here. I'm not
a sheep, thankyouverymuch. :)

-- 
Daniel Stone  [EMAIL PROTECTED]
http://www.kde.org - http://www.debian.org - http://www.xwin.org
Configurability is always the best choice when it's pretty simple to implement
  -- Havoc Pennington, gnome-list


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Re: Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Christian Convey
Maybe instead of directing them to the email address, you should have a message 
directing them to a FAQ / troubleshooting page?

- Christian


 
 From: Egbert Eich [EMAIL PROTECTED]
 Date: 2003/07/15 Tue AM 08:04:30 EDT
 To: [EMAIL PROTECTED]
 Subject: Re: [XFree86] Xpert, Any software just for 15$ - 40$
 
 David Dawes writes:
   On Mon, Jul 14, 2003 at 05:21:43PM +0200, Egbert Eich wrote:
   
   Whenever the server terminates with a FatalError() it tells the user 
   to send email to [EMAIL PROTECTED] 
   This creates an enormous amount of traffic here even if it is a user
   problem has been answered several times already - like our all time 
   favourite cannot find font 'fixed'.
   
   My conclusion from this is that the XFree86 server should handle this
   condition better.  I thought that using the 'builtin' font stuff might
   have been a good way to do that, but unfortunately Juliusz has found
   that it's going to require more time/work than expected.
   
 
 This will only reduce the number of bug reports not eliminate it.
 Not all applications have a fallback heuristic all the way down to
 the 'fixed' font. If only this font is available many applications
 will refuse to run with an XRequest error on font or an even less
 conclusive error messages. This will then be posted here and it will
 be much harder to track down.
 
 Besides this, the same FatalError() is called due to other stupid
 user configuration bugs - like using the wrong driver. So we still
 have to deal with errors in configuration tools which we didn't 
 provide or user stupidity when editing the config file.
 
 Egbert.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread David Dawes
On Tue, Jul 15, 2003 at 02:04:30PM +0200, Egbert Eich wrote:
David Dawes writes:
  On Mon, Jul 14, 2003 at 05:21:43PM +0200, Egbert Eich wrote:
  
  Whenever the server terminates with a FatalError() it tells the user 
  to send email to [EMAIL PROTECTED] 
  This creates an enormous amount of traffic here even if it is a user
  problem has been answered several times already - like our all time 
  favourite cannot find font 'fixed'.
  
  My conclusion from this is that the XFree86 server should handle this
  condition better.  I thought that using the 'builtin' font stuff might
  have been a good way to do that, but unfortunately Juliusz has found
  that it's going to require more time/work than expected.
  

This will only reduce the number of bug reports not eliminate it.
Not all applications have a fallback heuristic all the way down to
the 'fixed' font. If only this font is available many applications
will refuse to run with an XRequest error on font or an even less
conclusive error messages. This will then be posted here and it will
be much harder to track down.

Has anyone investigated the root cause of why there is no fixed font in
the first place -- like why the font server isn't running?  Was it never
started (a vendor-specific configuration problem), or did it crash (a
robustness problem with xfs)?

David
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Egbert Eich
David Dawes writes:
  
  Has anyone investigated the root cause of why there is no fixed font in
  the first place -- like why the font server isn't running?  Was it never
  started (a vendor-specific configuration problem), or did it crash (a
  robustness problem with xfs)?
  

There seems to be a robustness problem with xfs - there was a bug
report about a segfaulting xfs in bugzilla which I was unable to 
reproduce.
The massive pileup of this problem seems to have another cause,
though. I don't think it's the fontserver that's to blame as this 
problem hasn't happened before.

Egbert.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Mark Vojkovich
On Tue, 15 Jul 2003, David Dawes wrote:

 Has anyone investigated the root cause of why there is no fixed font in
 the first place -- like why the font server isn't running?  Was it never
 started (a vendor-specific configuration problem), or did it crash (a
 robustness problem with xfs)?
 

   That's a good question.  I always assumed it was a configuration
problem since all the reports came from specific versions of 
Red Hat. 

Regardless, I think there is a fundamental robustness
problem with the configuration used by these vendors.  There
is no reason to not have BOTH a font server and explicit
font paths in the XF86Config.  That way the X-server still
runs if there isn't a font server, but if the font server
is listed first, it will get used by default if it is
running. 

Mark.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Daniel Stone
On Thu, Jul 10, 2003 at 10:12:35PM -0400, gabe f wrote:
 harmful in that it adds traffic to the list? I learn things by hearing 
 replies that
 people might have (inadvertantly) made direct to the author. If the 
 reply-to
 field was not munged people would have to choose to make the
 threads readable by the list ( like a news group). If they didn't think 
 about it,
 or decided for some (shy/considerate) reason to make their responses not
 to the group, then we'd really miss out on a lot of knowledge. my 2 
 cents.

They should be pressing the right button in their MUA; Reply-To is a field that
says if you want to reply to the person who wrote this message, send mail
here. Setting Reply-To list-wise, thus impedes personal replies (hint: not all
traffic belongs on-list).

-- 
Daniel Stone  [EMAIL PROTECTED]
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Configurability is always the best choice when it's pretty simple to implement
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Daniel Stone
On Thu, Jul 10, 2003 at 04:10:58PM -0600, Marc Aurele La France wrote:
 On Thu, 10 Jul 2003, Andy Goth wrote:
  On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
   Daniel Stone writes:
 I also hope like hell Mailman isn't munging Reply-To, because that's
 just *wrong*.
 
   Hm, I don't know what you would call munging, it puts the list address
   into the Reply-To.
 
  Daniel is probably referring to:
 
  http://www.unicom.com/pw/reply-to-harmful.html
 
 ... which expresses an opinion not that widely held.

Sorry, I lost about 10min worth of mail when I switched hosts my mail spooled
on, and Egbert's reply must've been in that.

Reply-To considered harmful is an opinion I hold, and it seems to be the opinion
of most everyone I've encountered. The pressure should be on the MUA to do the
right thing; either the user should set a Mail-Followup-To header, or you should
reply to all per default, or you should just do a list reply.

-- 
Daniel Stone  [EMAIL PROTECTED]
http://www.kde.org - http://www.debian.org - http://www.xwin.org
Configurability is always the best choice when it's pretty simple to implement
  -- Havoc Pennington, gnome-list


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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-15 Thread Andy Goth
On Tuesday, July 15, 2003 8:26 pm, Daniel Stone wrote:
 On Thu, Jul 10, 2003 at 04:10:58PM -0600, Marc Aurele La France wrote:
  On Thu, 10 Jul 2003, Andy Goth wrote:
   On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
Daniel Stone writes:
  I also hope like hell Mailman isn't munging Reply-To, because
  that's just *wrong*.
   
Hm, I don't know what you would call munging, it puts the list
address into the Reply-To.
  
   Daniel is probably referring to:
  
   http://www.unicom.com/pw/reply-to-harmful.html
 
  ... which expresses an opinion not that widely held.

 Sorry, I lost about 10min worth of mail when I switched hosts my mail
 spooled on, and Egbert's reply must've been in that.

 Reply-To considered harmful is an opinion I hold, and it seems to be the
 opinion of most everyone I've encountered. The pressure should be on the
 MUA to do the right thing; either the user should set a Mail-Followup-To
 header, or you should reply to all per default, or you should just do a
 list reply.

Since everybody has a different opinion, I think it would make sense to set up 
the mail server so that people can choose whether or not they want Reply-To 
fields tacked onto emails they receive.  This should make everybody (except 
the admin, heh) happy.

Then only remaining debate would be what should be the default.  Existing 
users should be set to Reply-To mode until they tell the server otherwise.

As for new users, the subscribe page should have a checkbox (by default 
checked) enabling Reply-To fields.  If there is also an email-only way to 
subscribe (I don't know), it should by default enable Reply-To, and the 
subscription confirmation message should explain the issues and how to change 
the Reply-To setting.

Rationale: My observations indicate that it's mostly people with longtime 
experience who complain about Reply-To, so these people should be capable of 
follow simple instructions to change their account settings.

It doesn't matter much to me if someone actually implements this suggestion.  
If it happens, I'll turn off Reply-To's for mails sent to me.  If it doesn't 
happen, I won't complain.  It may be a little ugly, but I know how to use my 
mua to send to the original poster despite Reply-To's setting, so long as 
he/she didn't have to set Reply-To in the first place.

Yeah, I know I said I wouldn't reply, but I think that maybe, just maybe, the 
above might lead to a resolution nearly everybody can (grudgingly?) live 
with.

-- 
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Engineers love to change things.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-14 Thread Egbert Eich
David Dawes writes:
  
  I don't think it matters, because:
  
1. The original poster may read the answer via one of the archives of
   this list.  How would we ever know?
  
2. If the original poster chooses to not follow up their question, that
   is their choice.  Given that this is a volunteer group, not a paid
   support line, the onus must be on the user to follow up on their
   questions.
  
3. Most problems are not unique.  If the answer doesn't benefit
   whoever first asked it, it may benefit someone else (either
   immediately or later via archives), and may contribute to the
   overall knowledge base of this group.  Therefore I don't agree
   with the assessment that such answers end up in the trash.
  
4. XFree86 doesn't formally provide support.  This list is available to
   aid to the community as a whole in being self-supporting.
  

Looking at the huge amount of 'support spam' we receive we know that
some of the assumptions are not true for the vast majority of
postings.

Issue 1.: We see the same question being asked over and over again.
  If these poster would consider email archives they whould not
  have ended up here in the first place.
Issue 2.: Since I don't receive money for what I do here I would
  like to make sure that the time I invest to look over
  the support emails is at least not wasted.
Issue 3.: I only partly agree with this. If I have to spent time 
  to look thru log files (if they were provided) and ask the
  reporter for further information. This is of little value 
  for the support community as long as I have not posted a 
  solution - which is what I'm still trying to find.
  If we don't receive an answer we don't come any closer
  to a solution but just wasted our time.
Issue 4.: I'm on this list mainly to catch bugs that hide behind
  support cases and to see if things can be improved so that
  people don't contact support so frequently.
  I also try to help out answering questions. 

 I think I stated before that this list consumes a  considerable
amount of my spare time. To decide if the reason for a posting is a bug or 
a real problem or just 'user too stupid' one has to try to understand 
the description in a posting - which can be rather tedious if people 
tell their complete biographies or post in very poor English. 
Looking thru logs can also be time consuming.
I would very much appreciate if we wouldn't point everyone with a 
problem to this mailing list right away but let this person look 
thru an FAQ *before* giving him the address of this list. 

Whenever the server terminates with a FatalError() it tells the user 
to send email to [EMAIL PROTECTED] 
This creates an enormous amount of traffic here even if it is a user
problem has been answered several times already - like our all time 
favourite cannot find font 'fixed'.

Egbert.




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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-14 Thread David Dawes
On Mon, Jul 14, 2003 at 05:21:43PM +0200, Egbert Eich wrote:

Whenever the server terminates with a FatalError() it tells the user 
to send email to [EMAIL PROTECTED] 
This creates an enormous amount of traffic here even if it is a user
problem has been answered several times already - like our all time 
favourite cannot find font 'fixed'.

My conclusion from this is that the XFree86 server should handle this
condition better.  I thought that using the 'builtin' font stuff might
have been a good way to do that, but unfortunately Juliusz has found
that it's going to require more time/work than expected.

David
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Founder/committer/developer The XFree86 Project
www.XFree86.org/~dawes
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-14 Thread Randy Kramer
On Monday 14 July 2003 06:38 pm, Peter \ wrote:
 There is a wiki at http://xwin.org:9673/xwin/FrontPage

 Granted, it is not run by the XFree86 people but by xwin.org, a
 potentially competing group of people -- who have already showed that they
 are dissatisfied with the way XFree86 is run.

 Whether that's a bonus for you or the converse, I don't know :)

  Referring them to a TWiki page named BeforePostingYourProblem could
  lead

 Perhaps we should make such a page on the xwin wiki...


Yes, I guess part of the idea would be that URL of the wiki (or one particular 
page), would be what gets put into the right place in X so that, when a 
problem occurs, they are referred there.

  can convince you that a TWiki is a good idea, someone volunteers a
  hosting site for it and a domain name, I would then look for some help in
  setting it up.

 The xwin wiki is currently zwiki which is not all that nice.  Here is a
 snippet from the xwin IRC channel at irc.freenode.org a couple of days
 ago:

 keithp firefly: yeah, wiki markup is a pain.  I'm expecting to switch
 wiki software in a week or so when I get another host for the xwin.org
 content; perhaps we should have a discussion about which wiki software to
 use instead of zwiki (which sucks pretty bad)

I suspect many people would take exception to TWiki's markup, although I've 
used several and think TWiki's is reasonable.  Any markup has a learning 
curve.  In TWiki (and most other wikis, IIRC) you can get passable results 
without any markup -- i.e., just enter paragraphs separated by a blank line.

So, yes, I would vote for and prefer TWiki, but others will have a preference 
for whatever wiki they know best.  (TWiki does have full version control, 
the ability to do some password protection, tables, sketches, etc.)

 As a matter of fact I did suggest twiki because it seemed better in many
 ways.  If you are volunteering to help set it up it would be wonderful :)

Volunteering is one thing (no problem) having the expertise to set it up is 
another -- I'm willing to try to help.

 Contact addresses:

 #xwin on irc.freenode.org/irc.freenode.net
 http://xwin.org
 http://xwin.org:9673/xwin/frontpage
 http://xwin.org/cgi-bin/mailman/listinfo/xwin

 -Peter

 PS: This doesn't change Egbert's other point, that the X server should not
 mention an email address but something like an URL, which contains the
 frequently asked questions, a searchable archive and only then, buried at
 the bottom, a mailing address.  (I embellished a bit on what Egbert wrote
 but I don't think I'm far off from his intention)

I agree 100% -- I'd suggest that URL be a specific page on the TWiki ;-)

Randy Kramer

(PS: I'll do some browsing around the xwin wiki, and may join the mailing 
list, but I think the key (as stated somewhere above or in a related post) 
is,  when the Xserver reports an error, direct the user to a URL (like for a 
wiki) instead of the mailing list.)
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Egbert Eich
David Dawes writes:
  On Tue, Jul 08, 2003 at 07:05:29PM +0200, Egbert Eich wrote:
  
  I have just checked the replies on the xfree86@ list.
  Most of them contain just the [EMAIL PROTECTED] addresses.
  
  I can't speak for others, but most of my replies (including this one)
  are like that by design.
  

Yes, I know. But this is not the point I was trying to make.

If Joe Newuser has problems getting XFree86 to run he may send
email to [EMAIL PROTECTED] (After all it is advertised all over to
do so), but he doesn't subscribe to the list (It says nowhere that he
should).
One of us wants to anser him, hits 'group reply' and because of the
Reply-To: only containing the list the answer goes only to the list.
But since the original author isn't subscribed he *doesn't* get the
answer. 
It is good for the list to know that someone replied, but it doesn't
help the author at all as he *never* sees this reply.

This was the only point I was trying to make. The other discussions
just obfuscated this.

Egbert.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Marc Aurele La France
On Fri, 11 Jul 2003, Egbert Eich wrote:

 David Dawes writes:
   On Tue, Jul 08, 2003 at 07:05:29PM +0200, Egbert Eich wrote:

   I have just checked the replies on the xfree86@ list.
   Most of them contain just the [EMAIL PROTECTED] addresses.

   I can't speak for others, but most of my replies (including this one)
   are like that by design.

 Yes, I know. But this is not the point I was trying to make.

 If Joe Newuser has problems getting XFree86 to run he may send
 email to [EMAIL PROTECTED] (After all it is advertised all over to
 do so), but he doesn't subscribe to the list (It says nowhere that he
 should).

If you attend a meeting and introduce a new agenda item, it behooves you
to remain at that meeting at least until the new item is discussed.  Not
doing so is just plain rude, and wastes everyone else's time.

Why do people think mailing lists are any different?

 One of us wants to anser him, hits 'group reply' and because of the
 Reply-To: only containing the list the answer goes only to the list.
 But since the original author isn't subscribed he *doesn't* get the
 answer.

... because he didn't stick around long enough to hear it.  That's his
choice.

Remember:  you cannot help those who will not help themselves.

Marc.

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XFree86 Core Team member.  ATI driver and X server internals.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Egbert Eich
Marc Aurele La France writes:
  
  If you attend a meeting and introduce a new agenda item, it behooves you
  to remain at that meeting at least until the new item is discussed.  Not
  doing so is just plain rude, and wastes everyone else's time.
  
  Why do people think mailing lists are any different?

But we say nowhere, that this is a mailing list. It wasn't a real
mailing list until a while ago, it was just an alias distributing
the messages to a number of people.

When the server crashes we say:
Please report problems to [EMAIL PROTECTED]

We don't say: Please visit http://www.xfree86.org/. to subscribe
to our support mailing list.

Furthermore I thought the idea of having an open list was to receive
reports from people not subscribed. 
Therefore, I'd recommend to either find a solution or reconsider the
policy to run [EMAIL PROTECTED] as an open mailing list. 
I would recommend to script that checks if the original author is 
subscribed and if not, add him to the Reply-To: field.

I'd favor fixing the problem. One could have a script that rewrites
the incoming mail as a procmail filter with the following heuristic:

if (Reply-To: exists)
   don't do anything;
if (From: is subscribed)
   don't do anything;
else
Add a:  Reply-To: [EMAIL PROTECTED], address-from-From:

  
   One of us wants to anser him, hits 'group reply' and because of the
   Reply-To: only containing the list the answer goes only to the list.
   But since the original author isn't subscribed he *doesn't* get the
   answer.
  
  ... because he didn't stick around long enough to hear it.  That's his
  choice.
  
  Remember:  you cannot help those who will not help themselves.
  

I have no idea who is subscribed or not. 
How should I know if I'm only wasting my time? Of course I could add
everybody I reply to to the Cc: field. Just to get flamed why I do
this.

Egbert.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread David Dawes
On Fri, Jul 11, 2003 at 02:21:54PM +0200, Egbert Eich wrote:
David Dawes writes:
  On Tue, Jul 08, 2003 at 07:05:29PM +0200, Egbert Eich wrote:
  
  I have just checked the replies on the xfree86@ list.
  Most of them contain just the [EMAIL PROTECTED] addresses.
  
  I can't speak for others, but most of my replies (including this one)
  are like that by design.
  

Yes, I know. But this is not the point I was trying to make.

If Joe Newuser has problems getting XFree86 to run he may send
email to [EMAIL PROTECTED] (After all it is advertised all over to
do so), but he doesn't subscribe to the list (It says nowhere that he
should).

When Joe Newuser does this, he gets an automatic reply telling him that
he may miss replies to his message if he doesn't subscribe to the list.
This was done when this list was made public in order to deal with
exactly the problem you describe.  From a policy point of view I think
that this is preferable to adding mechanisms that discourage people from
subscribing and thus from giving information back to the group.

David
-- 
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Founder/committer/developer The XFree86 Project
www.XFree86.org/~dawes
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread David Dawes
On Fri, Jul 11, 2003 at 05:41:54PM +0200, Egbert Eich wrote:
Marc Aurele La France writes:
  
  If you attend a meeting and introduce a new agenda item, it behooves you
  to remain at that meeting at least until the new item is discussed.  Not
  doing so is just plain rude, and wastes everyone else's time.
  
  Why do people think mailing lists are any different?

But we say nowhere, that this is a mailing list. It wasn't a real
mailing list until a while ago, it was just an alias distributing
the messages to a number of people.

But we do say that (in an auto-reply), as I've said at least twice already.
I don't think the following sequence is unreasonable:

  1. user posts to [EMAIL PROTECTED]
  2. user gets auto-reply about subscribing
  3. user chooses to subscribe (or not)
  4. user sees replies to their question (or not)

David
-- 
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Founder/committer/developer The XFree86 Project
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Jay R. Ashworth
On Fri, Jul 11, 2003 at 02:21:54PM +0200, Egbert Eich wrote:
 David Dawes writes:
   On Tue, Jul 08, 2003 at 07:05:29PM +0200, Egbert Eich wrote:
   
   I have just checked the replies on the xfree86@ list.
   Most of them contain just the [EMAIL PROTECTED] addresses.
   
   I can't speak for others, but most of my replies (including this one)
   are like that by design.
 
 Yes, I know. But this is not the point I was trying to make.
 
 If Joe Newuser has problems getting XFree86 to run he may send
 email to [EMAIL PROTECTED] (After all it is advertised all over to
 do so), but he doesn't subscribe to the list (It says nowhere that he
 should).
 One of us wants to anser him, hits 'group reply' and because of the
 Reply-To: only containing the list the answer goes only to the list.
 But since the original author isn't subscribed he *doesn't* get the
 answer. 

I believe that if your mailer doesn't either a) include the RT address in a
group or b) ask, that your mailer is borken.

But, third time now: the Answer Gang has *already fixed this problem*.

Why isn't anyone interested?

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
The Suncoast Freenet The Things I Think
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Peter \Firefly\ Lund
On Fri, 11 Jul 2003, David Dawes wrote:

 When Joe Newuser does this, he gets an automatic reply telling him that
 he may miss replies to his message if he doesn't subscribe to the list.

Disregard (parts of) my last email then.

I apologize.

-Peter

If two men agree on everything, you may be sure that one of them is
doing the thinking.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Egbert Eich
David Dawes writes:
  
  But we do say that (in an auto-reply), as I've said at least twice already.

I only saw your second answer after writing the message that lead to 
this.

  I don't think the following sequence is unreasonable:
  
1. user posts to [EMAIL PROTECTED]
2. user gets auto-reply about subscribing
3. user chooses to subscribe (or not)
4. user sees replies to their question (or not)
  

I don't deny that the idea to lurke more potential future supporters
to this list has its merits. 
However do we have any idea how many people actually subscribe
and see the answers and how many answers are just written for the 
trash? If the majority of our answers don't reach their desination 
we should definitely think about a different support concept.

Egbert.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread gabe f
sorry, posted this before reading all of the emails in my inbox :)

On Friday, July 11, 2003, at 02:21 PM, gabe f wrote:

maybe you've been on the list for a long time, but the list 
automatically
gives you such info when you post to it for the first time.

On Friday, July 11, 2003, at 08:21 AM, Egbert Eich wrote:

David Dawes writes:

If Joe Newuser has problems getting XFree86 to run he may send
email to [EMAIL PROTECTED] (After all it is advertised all over to
do so), but he doesn't subscribe to the list (It says nowhere that he
should).
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread Jay R. Ashworth
On Fri, Jul 11, 2003 at 08:39:14PM +0200, Egbert Eich wrote:
 Jay R. Ashworth writes:
   On Fri, Jul 11, 2003 at 02:21:54PM +0200, Egbert Eich wrote:
   I believe that if your mailer doesn't either a) include the RT address in a
   group or b) ask, that your mailer is borken.
 
 No, I don't think it's broken.
 It is doing exactly what is recommended in RFC 822.

RFC 2822, s3.6.3, graf 2.  It explicitly says that it does *not* control, in
either case.  So I stand my by (wildly off-topic :-) opinion.  :-)

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
The Suncoast Freenet The Things I Think
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-11 Thread David Dawes
On Fri, Jul 11, 2003 at 07:33:42PM +0200, Egbert Eich wrote:
David Dawes writes:
  
  But we do say that (in an auto-reply), as I've said at least twice already.

I only saw your second answer after writing the message that lead to 
this.

  I don't think the following sequence is unreasonable:
  
1. user posts to [EMAIL PROTECTED]
2. user gets auto-reply about subscribing
3. user chooses to subscribe (or not)
4. user sees replies to their question (or not)
  

I don't deny that the idea to lurke more potential future supporters
to this list has its merits. 
However do we have any idea how many people actually subscribe
and see the answers and how many answers are just written for the 
trash? If the majority of our answers don't reach their desination 
we should definitely think about a different support concept.

I don't think it matters, because:

  1. The original poster may read the answer via one of the archives of
 this list.  How would we ever know?

  2. If the original poster chooses to not follow up their question, that
 is their choice.  Given that this is a volunteer group, not a paid
 support line, the onus must be on the user to follow up on their
 questions.

  3. Most problems are not unique.  If the answer doesn't benefit
 whoever first asked it, it may benefit someone else (either
 immediately or later via archives), and may contribute to the
 overall knowledge base of this group.  Therefore I don't agree
 with the assessment that such answers end up in the trash.

  4. XFree86 doesn't formally provide support.  This list is available to
 aid to the community as a whole in being self-supporting.

David
-- 
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Founder/committer/developer The XFree86 Project
www.XFree86.org/~dawes
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Andy Goth
On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
 Daniel Stone writes:
   I also hope like hell Mailman isn't munging Reply-To, because that's
   just *wrong*.

 Hm, I don't know what you would call munging, it puts the list address
 into the Reply-To.

Daniel is probably referring to:

http://www.unicom.com/pw/reply-to-harmful.html

-- 
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End communication.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Marc Aurele La France
On Thu, 10 Jul 2003, Andy Goth wrote:

 On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
  Daniel Stone writes:
I also hope like hell Mailman isn't munging Reply-To, because that's
just *wrong*.

  Hm, I don't know what you would call munging, it puts the list address
  into the Reply-To.

 Daniel is probably referring to:

 http://www.unicom.com/pw/reply-to-harmful.html

... which expresses an opinion not that widely held.

Marc.

+--+---+
|  Marc Aurele La France   |  work:   1-780-492-9310   |
|  Computing and Network Services  |  fax:1-780-492-1729   |
|  352 General Services Building   |  email:  [EMAIL PROTECTED]  |
|  University of Alberta   +---+
|  Edmonton, Alberta   |   |
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|  CANADA  |   |
+--+---+
XFree86 Core Team member.  ATI driver and X server internals.

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread David Dawes
On Thu, Jul 10, 2003 at 04:31:16PM -0500, Andy Goth wrote:
On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
 Daniel Stone writes:
   I also hope like hell Mailman isn't munging Reply-To, because that's
   just *wrong*.

 Hm, I don't know what you would call munging, it puts the list address
 into the Reply-To.

Daniel is probably referring to:

http://www.unicom.com/pw/reply-to-harmful.html

This comes up from time to time, and has been for years.  There's no
point rehashing that particular matter of personal preference again.

If you want to force your own reply-to, you can.  It only gets set to
the list if you don't provide your own (this was broken, but has been
fixed again).  I'll continue to use mutt's 'l' reply method most of the
time, which sends replies to the list regardless of how the reply-to is
set.

David
-- 
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Founder/committer/developer The XFree86 Project
www.XFree86.org/~dawes
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Jay R. Ashworth
On Thu, Jul 10, 2003 at 04:10:58PM -0600, Marc Aurele La France wrote:
   Hm, I don't know what you would call munging, it puts the list address
   into the Reply-To.
 
  Daniel is probably referring to:
 
  http://www.unicom.com/pw/reply-to-harmful.html
 
 ... which expresses an opinion not that widely held.

No, it's that widely held.  Been on mailing lists since I had a bang path.
It's harmful.  Believe me.

Cheers,
-- ...!petsd!peora!usfbobo!usfvax2!jc3b21!jc3b22!jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
The Suncoast Freenet The Things I Think
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   OS X: Because making Unix user-friendly was easier than debugging Windows
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread gabe f
harmful in that it adds traffic to the list? I learn things by hearing 
replies that
people might have (inadvertantly) made direct to the author. If the 
reply-to
field was not munged people would have to choose to make the
threads readable by the list ( like a news group). If they didn't think 
about it,
or decided for some (shy/considerate) reason to make their responses not
to the group, then we'd really miss out on a lot of knowledge. my 2 
cents.

On Thursday, July 10, 2003, at 08:40 PM, Jay R. Ashworth wrote:

On Thu, Jul 10, 2003 at 04:10:58PM -0600, Marc Aurele La France wrote:
Hm, I don't know what you would call munging, it puts the list 
address
into the Reply-To.

Daniel is probably referring to:

http://www.unicom.com/pw/reply-to-harmful.html
... which expresses an opinion not that widely held.
No, it's that widely held.  Been on mailing lists since I had a bang 
path.
It's harmful.  Believe me.

Cheers,
-- ...!petsd!peora!usfbobo!usfvax2!jc3b21!jc3b22!jra
--
Jay R. Ashworth
[EMAIL PROTECTED]
Member of the Technical Staff Baylink 
RFC 2100
The Suncoast Freenet The Things I Think
Tampa Bay, Floridahttp://baylink.pitas.com +1 727 
647 1274

   OS X: Because making Unix user-friendly was easier than debugging 
Windows
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread David Dawes
On Thu, Jul 10, 2003 at 08:40:39PM -0400, Jay R. Ashworth wrote:
On Thu, Jul 10, 2003 at 04:10:58PM -0600, Marc Aurele La France wrote:
   Hm, I don't know what you would call munging, it puts the list address
   into the Reply-To.
 
  Daniel is probably referring to:
 
  http://www.unicom.com/pw/reply-to-harmful.html
 
 ... which expresses an opinion not that widely held.

No, it's that widely held.  Been on mailing lists since I had a bang path.
It's harmful.  Believe me.

It's still an *opinion*.  11 years of dealing with XFree86 mailing
lists have shown me that for everyone who agrees with it, there is
at least one who disagrees.  The biggest difference is that those
who agree with it are more likely to be so fanatical about it that
they'll use their last breath to insist that it's a right vs wrong
issue rather than an *opinion*.

No amount of rehashing this tired old topic will serve any useful
purpose.

David
-- 
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Founder/committer/developer The XFree86 Project
www.XFree86.org/~dawes
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Jay R. Ashworth
On Thu, Jul 10, 2003 at 10:19:12PM -0400, David Dawes wrote:
 No, it's that widely held.  Been on mailing lists since I had a bang path.
 It's harmful.  Believe me.
 
 It's still an *opinion*.  11 years of dealing with XFree86 mailing
 lists have shown me that for everyone who agrees with it, there is
 at least one who disagrees.  The biggest difference is that those
 who agree with it are more likely to be so fanatical about it that
 they'll use their last breath to insist that it's a right vs wrong
 issue rather than an *opinion*.
 
 No amount of rehashing this tired old topic will serve any useful
 purpose.

It's not my list.

It *IS* probably a good idea to point out that the list does such munging at
the point of signup, though.  There have been divorces.  No, I'm not kidding.
... Yeah, an X Window list is *not* all that likely to cause a divorce.  :-)

And actually, no, it's not an opinion; it's a cost benefit analysis.  *I*
make the costs much higher than the benefits, and *that* is an opinion.  A
professional opinion; yes, I *do* make a living at this Internet stuff.

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread gabe f
So then, why do you subscribe to the list, you could just read the 
emails on the website,
thereby saving all of that internet traffic, by only viewing the email 
body text  that appealed to you
by its subject, and you wouldn't have to deal with those harmful 
vacation auto-replies, either?

the internet has more than one field, by the way. I doubt you're in a 
personnel/user related
area.

On Thursday, July 10, 2003, at 09:21 PM, Jay R. Ashworth wrote:

It's not my list.

It *IS* probably a good idea to point out that the list does such 
munging at
the point of signup, though.  There have been divorces.  No, I'm not 
kidding.
... Yeah, an X Window list is *not* all that likely to cause a 
divorce.  :-)

And actually, no, it's not an opinion; it's a cost benefit analysis.  
*I*
make the costs much higher than the benefits, and *that* is an 
opinion.  A
professional opinion; yes, I *do* make a living at this Internet stuff.

Cheers,
-- jra
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Andy Goth
On Thursday, July 10, 2003 5:12 pm, David Dawes wrote:
 On Thu, Jul 10, 2003 at 04:31:16PM -0500, Andy Goth wrote:
 On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
  Daniel Stone writes:
I also hope like hell Mailman isn't munging Reply-To, because that's
just *wrong*.
 
  Hm, I don't know what you would call munging, it puts the list address
  into the Reply-To.
 
 Daniel is probably referring to:
 
 http://www.unicom.com/pw/reply-to-harmful.html

 This comes up from time to time, and has been for years.  There's no
 point rehashing that particular matter of personal preference again.

Sorry I brought it up... :^(  I didn't mean to start anything.  I just 
happened to remember seeing the words munge alongside reply-to and 
thought there might be a reference.  I will not reply to this thread again.

-- 
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-10 Thread Jay R. Ashworth
On Fri, Jul 11, 2003 at 12:42:05AM -0500, Andy Goth wrote:
 On Thursday, July 10, 2003 5:12 pm, David Dawes wrote:
  On Thu, Jul 10, 2003 at 04:31:16PM -0500, Andy Goth wrote:
  On Tuesday, July 8, 2003 12:05 pm, Egbert Eich wrote:
   Daniel Stone writes:
 I also hope like hell Mailman isn't munging Reply-To, because that's
 just *wrong*.
  
   Hm, I don't know what you would call munging, it puts the list address
   into the Reply-To.
  
  Daniel is probably referring to:
  
  http://www.unicom.com/pw/reply-to-harmful.html
 
  This comes up from time to time, and has been for years.  There's no
  point rehashing that particular matter of personal preference again.
 
 Sorry I brought it up... :^(  I didn't mean to start anything.  I just 
 happened to remember seeing the words munge alongside reply-to and 
 thought there might be a reference.  I will not reply to this thread again.

Don't worry, Andy; it's me they're yelling at.  :-)

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
The Suncoast Freenet The Things I Think
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-08 Thread Egbert Eich
Mark Vojkovich writes:
  On Mon, 7 Jul 2003, Daniel Stone wrote:
  
   On Mon, Jul 07, 2003 at 12:07:10PM +0100, Aldous Everard wrote:
Is this the sort of emails you want to this list?  Suggest blocking
CheapWarez
   
   If every single spammer to this list got blocked, it'd take half an hour
   for every message to pass the killfile check.
  
I'd like to know how it made it to this list in the first place.
  This is a member's only list.  You can't post unless you subscribe.
  Are spammers subscribing?  Or do they just happen to spam with
  forged From addresses that happen to be subscribed?
  

No, [EMAIL PROTECTED] isn't a members only list.
It is for everybody to send in support questions.
We don't require these people to subscribe themselves.

One could probably think about a 'opt-in' method where 
people who are not subscribed have to respond to notification 
before their message is sent to the list.

At least for me this creates the problem that when I resond to an 
email on this list (doing a 'respond all') my mailer only uses the 
addresses from the Reply-To: and the Cc: fields.
If the original author hasn't added himself to Cc: and is not
on the list he will not get the reply unless I add it by hand
- which I often forget.
I don't know if any of this can be fixed in mailman but I'm
sure it could be fixed by some mail pre- and post-processing.

If we can agree that we want something like this and on what
we want we can probably find a volunteer who'd hack this for 
us.

Egbert.
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-08 Thread Daniel Stone
On Tue, Jul 08, 2003 at 11:03:49AM +0200, Egbert Eich wrote:
 No, [EMAIL PROTECTED] isn't a members only list.
 It is for everybody to send in support questions.
 We don't require these people to subscribe themselves.
 
 One could probably think about a 'opt-in' method where 
 people who are not subscribed have to respond to notification 
 before their message is sent to the list.

Normally I suggest spamassassin, but the only false positives I've seen
in the last six months have all been posts to [EMAIL PROTECTED] :\

 At least for me this creates the problem that when I resond to an 
 email on this list (doing a 'respond all') my mailer only uses the 
 addresses from the Reply-To: and the Cc: fields.

Which mailer do you use? Mutt, KMail and Evolution (the former is my
primary, the latter my secondary, mail client) all deal with this
situation perfectly.

I also hope like hell Mailman isn't munging Reply-To, because that's
just *wrong*.

 If the original author hasn't added himself to Cc: and is not
 on the list he will not get the reply unless I add it by hand
 - which I often forget.
 I don't know if any of this can be fixed in mailman but I'm
 sure it could be fixed by some mail pre- and post-processing.

Umm, it's an MUA thing. The list manager is *not* to dictate to the MUA
what to do - group reply should send to all of From, To and Cc,
excluding yourself. In Mutt, the list of your addresses is maintained by
'set alternates regexp'.

 If we can agree that we want something like this and on what
 we want we can probably find a volunteer who'd hack this for 
 us.

I think you've come up with the wrong solution to the wrong problem,
honestly; what mailer do you use?

-- 
Daniel Stone  [EMAIL PROTECTED]
http://www.kde.org - http://www.debian.org - http://www.xwin.org
Configurability is always the best choice when it's pretty simple to implement
  -- Havoc Pennington, gnome-list


pgp0.pgp
Description: PGP signature


Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-08 Thread Jay R. Ashworth
On Tue, Jul 08, 2003 at 11:03:49AM +0200, Egbert Eich wrote:
 At least for me this creates the problem that when I resond to an 
 email on this list (doing a 'respond all') my mailer only uses the 
 addresses from the Reply-To: and the Cc: fields.
 If the original author hasn't added himself to Cc: and is not
 on the list he will not get the reply unless I add it by hand
 - which I often forget.
 I don't know if any of this can be fixed in mailman but I'm
 sure it could be fixed by some mail pre- and post-processing.

This is pretty much exactly how the [EMAIL PROTECTED] mailing list
works -- you can send messages to it whilst unsubscribed, and it makes sure
the headers will include you in the CC list.  It's scripted, and quite
spiffy.  I'm pretty sure it would be available, if y'all were interested in
it.

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Member of the Technical Staff Baylink RFC 2100
The Suncoast Freenet The Things I Think
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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-08 Thread Egbert Eich
Daniel Stone writes:
  On Tue, Jul 08, 2003 at 11:03:49AM +0200, Egbert Eich wrote:
   No, [EMAIL PROTECTED] isn't a members only list.
   It is for everybody to send in support questions.
   We don't require these people to subscribe themselves.
   
   One could probably think about a 'opt-in' method where 
   people who are not subscribed have to respond to notification 
   before their message is sent to the list.
  
  Normally I suggest spamassassin, but the only false positives I've seen
  in the last six months have all been posts to [EMAIL PROTECTED] :\

We do run spamassassin. 
Guess what would happen if we didn't.

  
   At least for me this creates the problem that when I resond to an 
   email on this list (doing a 'respond all') my mailer only uses the 
   addresses from the Reply-To: and the Cc: fields.
  
  Which mailer do you use? Mutt, KMail and Evolution (the former is my
  primary, the latter my secondary, mail client) all deal with this
  situation perfectly.

I'm using vm in xemacs.
In your message the Reply-To: field form the original message
appears in Cc:

  
  I also hope like hell Mailman isn't munging Reply-To, because that's
  just *wrong*.

Hm, I don't know what you would call munging, it puts the list address
into the Reply-To.

  
  Umm, it's an MUA thing. The list manager is *not* to dictate to the MUA
  what to do - group reply should send to all of From, To and Cc,
  excluding yourself. In Mutt, the list of your addresses is maintained by
  'set alternates regexp'.

I have just checked the replies on the xfree86@ list.
Most of them contain just the [EMAIL PROTECTED] addresses.

  
   If we can agree that we want something like this and on what
   we want we can probably find a volunteer who'd hack this for 
   us.
  
  I think you've come up with the wrong solution to the wrong problem,
  honestly; what mailer do you use?

According to RFC 822 my mailer does the right thing. The Reply-To:
field has precedence over the From: field. 

Egbert.
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[XFree86] Xpert, Any software just for 15$ - 40$

2003-07-07 Thread D.gray
CheapWarez.com

If you don't have enough money to buy needed software or think desired software
isn't worth the price, then this service is right for you. We make software to
be near you. Order any software you need for a low price.

For example if you go into a shop and buy Windows XP Pro, for about $299!

Some popular products from our price list:
All programs you can download or order on cd-rom by airmail.

15$ Adobe Premiere 6.5
40$ Alias Wavefront Maya 5.0 Unlimited
40$ AutoCAD 2004
30$ Autodesk Architectural Desktop 2004
15$ Cakewalk Sonar XL 2.2
20$ Canopus ProCoder 1.01.35
40$ Corel Draw 11 Graphic Suite
20$ Dragon Naturally Speaking Preferred 7.0
15$ Macromedia Dreamweaver MX 6.1
20$ Macromedia Fireworks MX 6
20$ Macromedia Flash MX
15$ Microsoft FrontPage 2002 with SP2
15$ Microsoft Money 2003 Deluxe
50$ Microsoft Office XP Professional with SP2
30$ Microsoft Project 2002 Pro
15$ Microsoft Publisher XP 2002
20$ Microsoft Visio for Enterprise Architects 2003
40$ Microsoft Windows XP Corporate Edition with SP1
30$ Microsoft Windows XP Professional
15$ Symantec Antivirus Corporate Edition 8.1 April 2003
15$ Norton SystemWorks 2003 (1 cd)
20$ OmniPage Pro 12
20$ Pinnacle Impression DVD Pro 2.2 (1 cd)
15$ PowerQuest Drive Image 7.0
15$ Ulead DVD Workshop 1.2
40$ Visual Studio .NET 2003 Enterprise Architect (3 cd)
15$ Winfax PRO 10.02

and, more, more. more!! Total today is 1381 products.

price list - http://cheapwarez.com/p/
search - http://cheapwarez.com/e/

Mac users. We have some software for you too!!! Check it:
http://cheapwarez.com/p/mac.shtml

8276876698

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-07 Thread Aldous Everard
Is this the sort of emails you want to this list?  Suggest blocking
CheapWarez


On Mon, 2003-07-07 at 19:52, D.gray wrote:
 CheapWarez.com
 
 If you don't have enough money to buy needed software or think desired software
 isn't worth the price, then this service is right for you. We make software to
 be near you. Order any software you need for a low price.
 
 For example if you go into a shop and buy Windows XP Pro, for about $299!
 
 Some popular products from our price list:
 All programs you can download or order on cd-rom by airmail.
 
 15$ Adobe Premiere 6.5
 40$ Alias Wavefront Maya 5.0 Unlimited
 40$ AutoCAD 2004
 30$ Autodesk Architectural Desktop 2004
 15$ Cakewalk Sonar XL 2.2
 20$ Canopus ProCoder 1.01.35
 40$ Corel Draw 11 Graphic Suite
 20$ Dragon Naturally Speaking Preferred 7.0
 15$ Macromedia Dreamweaver MX 6.1
 20$ Macromedia Fireworks MX 6
 20$ Macromedia Flash MX
 15$ Microsoft FrontPage 2002 with SP2
 15$ Microsoft Money 2003 Deluxe
 50$ Microsoft Office XP Professional with SP2
 30$ Microsoft Project 2002 Pro
 15$ Microsoft Publisher XP 2002
 20$ Microsoft Visio for Enterprise Architects 2003
 40$ Microsoft Windows XP Corporate Edition with SP1
 30$ Microsoft Windows XP Professional
 15$ Symantec Antivirus Corporate Edition 8.1 April 2003
 15$ Norton SystemWorks 2003 (1 cd)
 20$ OmniPage Pro 12
 20$ Pinnacle Impression DVD Pro 2.2 (1 cd)
 15$ PowerQuest Drive Image 7.0
 15$ Ulead DVD Workshop 1.2
 40$ Visual Studio .NET 2003 Enterprise Architect (3 cd)
 15$ Winfax PRO 10.02
 
 and, more, more. more!! Total today is 1381 products.
 
 price list - http://cheapwarez.com/p/
 search - http://cheapwarez.com/e/
 
 Mac users. We have some software for you too!!! Check it:
 http://cheapwarez.com/p/mac.shtml
 
 8276876698
 
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-- 
Aldous Everard [EMAIL PROTECTED]

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Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-07 Thread Daniel Stone
On Mon, Jul 07, 2003 at 12:07:10PM +0100, Aldous Everard wrote:
 Is this the sort of emails you want to this list?  Suggest blocking
 CheapWarez

If every single spammer to this list got blocked, it'd take half an hour
for every message to pass the killfile check.

-- 
Daniel Stone  [EMAIL PROTECTED]
http://www.kde.org - http://www.debian.org - http://www.xwin.org
Configurability is always the best choice when it's pretty simple to implement
  -- Havoc Pennington, gnome-list


pgp0.pgp
Description: PGP signature


Re: [XFree86] Xpert, Any software just for 15$ - 40$

2003-07-07 Thread Mark Vojkovich
On Mon, 7 Jul 2003, Daniel Stone wrote:

 On Mon, Jul 07, 2003 at 12:07:10PM +0100, Aldous Everard wrote:
  Is this the sort of emails you want to this list?  Suggest blocking
  CheapWarez
 
 If every single spammer to this list got blocked, it'd take half an hour
 for every message to pass the killfile check.

  I'd like to know how it made it to this list in the first place.
This is a member's only list.  You can't post unless you subscribe.
Are spammers subscribing?  Or do they just happen to spam with
forged From addresses that happen to be subscribed?


Mark.

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