Re: UNEXPECTED_INTERNAL_API_ERROR when mutate campaign

Hello, The UNEXPECTED_INTERNAL_API_ERROR usually occurs when something unexpected happened while processing the request. Could you please share the complete SOAP logs(request and

Re: How to pull images for responsive ads

Hello Luis, You could use those fields and make a MediaServie.get call to get the respective Urls of those media and

Re: Successful Offline Conversion uploads not showing?

Hello Kyle, Looks like you are following the right steps. However, when you are uploading the click conversions via API you need to refer this guide . Also you could refer to the Validation

Re: Login OAuth Google - UserCredencials Question

Hello Stiven, To get the refresh token you can use the AuthenticateInStandaloneApplication.java in case you

Re: Retrieving a tree of all customers

Hello Marc, To get the accessible accounts for a user you can use CustomerService.ListAccessibleCustomers which returns resource names of customers

Re: Creating new Smart Display Campaign under test account is not possible.

Hello, Could you please share the SOAP logs(request and response) of the operation you are performing without redacting any information. You could enable logging by following the instructions shown in this README.md

Re: Google Ads Exclude/Ip Block API in PHP

Hello Rajit, Could you please confirm whether you are referring to the Google Ads API Beta ? In such case you could use Campaign Criterion.ip_block.ip_address

Re: ADGROUP_PERFORMANCE_REPORT

Hello Georg, Looks like there is an on going issue on this regard. Our team is looking at the issue, I will update you once I got mote information. Regards, Sai Teja, AdWords API Team On Friday, November 9, 2018 at 6:15:40 AM UTC-5, Carmine Pagliaro wrote: > > Hi all and good morning, > today

Re: Retrieving a tree of all customers

Hello Marc, It is expected to result out the details of single account when the CID passed in the program is of non manager account. Just like AdWords API, you could sent the Manager's client customer Id to to get the entire hierarchy. Please give it a try and please elaborate the scenario

Re: Retrieving a tree of all customers

Hello Marc, You could use customer_client resource to fetch the hierarchy of the accounts in a single API call. For example you could use the below query in your sample code to fetch the entire hierarchy in a single

Re: Action in a cell on a specific recurring date?

Hello Jacob, You could change the budget using budgetService.mutate operation via AdWords API. If this does not address your concern please elaborate the scenario and share the screenshots if any. We do

Re: Retrieving a tree of all customers

Hello Marc, Apologies for the delay. I was checking with the team for an alternative solution. I will get back to you once I have more information from the team. Meanwhile to analyze the performance issue you are facing, could you please share the code snippet that is taking more time to fetch

Re: Cancelled accounts in new Ads API

Hello Marc, I understand your concern. Since the new API is evolving at this point of time, It is recommended to mix match the functionalities of new and old API until the new API is fully developed. Later when those functionalities are available, you can migrate them to the new API.

Re: GoogleWebAuthorizationBroker.AuthorizeAsync redirecturl

Hello Hannes, Glad the issue is resolved. Thanks for sharing your solution. It might help the others who are facing similar issues. Regards, Sai Teja, AdWords API Team On Wednesday, January 2, 2019 at 5:02:26 AM UTC-5, han...@outlook.de wrote: > > from oauthtokengenerator command line .net

Re: Cancelled accounts in new Ads API

Hello Marc, For now there is no way to identify the canceled accounts via API. I will let my team know regarding your suggestion and update you once I have more information. Meanwhile you could use AccountLabels

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

Hello Esteban, The issue related to the error UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA for test accounts is not yet resolved. Our team is working on this issue, I will let you know if there is an update on this bug. If you are facing this error for production accounts

Re: GoogleWebAuthorizationBroker.AuthorizeAsync redirecturl

Hello Hannes, If you got your client ID and secret only a few minutes ago, and you get an error such as Error: redirect_uri_mismatch, it's possible the changes you made haven't yet propagated. Wait for some time and try clicking the Authorize API's button again. If the problem persists you

Re: Is there a way to order blocked IP list by adding date?

Hello, You can use Campaign Criteria Report to get the blocked IPs via Criteria field of the API.

Re: Google Ads API Java

Hello Krishna, There wont be any limit on the number of fields on the SELECT operation. If the fields are not compatible then your program may terminate without any errors. Regards, Sai Teja, Google Ads API Team On Thursday, December 27, 2018 at 9:11:10 AM UTC-5, vskadwords wrote: > > Hi, >

Re: Estimated time of arrival for Benchmark Price metrics via API?

Hi Mariraj, Apologies as we can't provide comments on if and when this will be supported in the API, but you may keep an eye out on our blog for any further updates. Regards, Sai Teja, AdWords API Team On Tuesday, December 4,

Re: Is there a way to order blocked IP list by adding date?

Hello, In this support channel we will discuss technical questions related to AdWords API. Could you please confirm whether you are using AdWords API and facing difficulties? Please elaborate the scenario you are trying. I can help you in contacting the right team if the issue is not related

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

Hello Priyanka, I understand how important it is to resolve this issue, but as of now I dint get any information on the ETA. I will update everyone on this thread when I have more information on this issue. Regards, Sai Teja, AdWords API Team On Monday, October 29, 2018 at 10:04:23 AM UTC-4,

Re: Google Ads API Java

Hello Krishna, In the latest version of Google Ads API beta the SearchPagedResponse consists of number of GoogleAdsRows. A GoogleAdsRow represents an object returned by a query, and consists of a set of attributes that are populated based on the fields requested in the SELECT clause. To know

Re: How to get country_code by country_criteria_id?

Hello, Please note that, some countries or territories are not targetable in AdWords but may appear in reports based on the user's area of interest or physical location. Looks like the Ids mentioned belongs to the restricted territories mentioned here

Re: User list error

Hi Priyanka, No, you will have to whitelist the account wherein you are trying to use AdWordsUserListService. Upon further investigation, it seems that there is currently an ongoing bug in which test accounts can not be whitelisted for customer match policy. Also, upon checking, it seems that

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA

Hello Priyanka, I am Luis's teammate, responding on this thread as he is out of office. You are right, only production accounts needed to be whitelisted to upload customer match data. Also, there is an issue going on to enable customer match upload operations to test accounts. As of now when

Re: How to change a campaign budget

Hello Andre, I was able to set the budget to 50 microAmount. Could you double check the budget Id you are passing? Could you please share the SOAP logs(request and response ) of the operation you are

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

Hello Priyanka, This is exactly the issue we are facing with test accounts and our team is working on it. Your process seems to be fine, I will notify everyone on this thread as and when I have updates on this issue. Regards, Sai Teja, AdWords API Team On Monday, October 29, 2018 at 10:04:23

Re: Custom Parameters on LocationExtensions

Hello Dorian, The OperationAccessDenied.ACTION_NOT_PERMITTED error usually occurs when the action your are performing on an entity is not allowed. Could you please share the entire

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello Oksana, Looks like the issue related to the UNEXPECTED_ INTERNAL_API_ERROR is resolved. Please let us know if you are still facing these

Re: How to get all active campaigns by domain?

Hello, If you are looking for the money spend on a campaign or daily budget of a campaign, you can get them from the Cost and Amount

Re: How to get all active campaigns by domain?

Hello, You could use Ad Performance Report and use CampaignStatus as "ACTIVE" with

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello Oksana, There isn't any blog post regarding this issue. I will update you on this thread once we have any updates regarding this issue. Regards, Sai Teja, AdWords API Team On Friday, December 14, 2018 at 10:10:49 AM UTC-5, Oksana Sulyma wrote: > > Hello dear Ads support. > We started to

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. Please make

Re: OAuth 2.0 Playground - HTTP/1.1 302 Found

Hello Eran, You can go ahead with the Step 2 to Exchange authorization code for token, it should work fine to make API calls irrespective of the 302 request message on the screen. Please try to make the API calls with these credentials and let me know if you are facing any errors. Please let

Re: New Ads API Beta - .NET client bug

Hello Vitaly, As this issue is specific to client libraries, could you please create a new issue on the .Net client library from here . Client library owners are better equipped to address this issue.

Re: Failed to retrieve refresh_token - no error message returned

Hello Marius, Could you please confirm whether they are following the installed app flow mentioned here while creating the client ID and client secret from the Google API Console

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

Hello Babis, There is an ongoing issue with adding new members to the test accounts. I will let you know once I have more information on this bug. Regards, Sai Teja, AdWords API Team On Monday, October 29, 2018 at 10:04:23 AM UTC-4, Srinivas Giduthuri wrote: > > Hello all, > > We are getting

Re: Operations number - threshold to go for batching

Hello Vitaly, As you suspected, there isn't a threshold based on which you can choose either. "The main reasons for using batch processing are to minimize the number of API requests and retry operations that fail due to transient errors. This doesn't guarantee improved performance resulting in

Re: Google Ads Beta: Google Ads failure details: request_error: Invalid customer ID

Hello, Could you please remove the '-'s in the customer Id and try the request again? In the Google Ads API Beta client customer id is specified without any '-'s in the request . Please give it a try

Re: ClickAssistedConversionValue and ImpressionAssistedConversionValue now contain "--"?!

Hello, Could you confirm whether your concern is regarding the '--' values of those fields? If your concern is different please elaborate. Regards, Sai Teja, AdWords API Team On Tuesday, December 11, 2018 at 5:39:36 AM UTC-5, Zweitze wrote: > > Hello, > > This morning about 10% of the

Re: Adwords API Beta ⁻ Unresponsive

Hello Anthony, Could you please share the entire code snippet, CID of the account, the timestamp around which the call was triggered and the scenario you are trying to investigate further? You could use reply privately to the author option while sharing. Regards, Sai Teja, AdWords API Team.

Re: CustomerFeedOperation throws EntityNotFound (but entity exists)

Hello, Could you please share the client customer id along with the SOAP logs(request and response ) of the operation without redacting any information. You could refer this README.md

Re: Adwords API BatchJobService returns FILE_FORMAT_ERROR

Hello Swetha, The FILE_FORMAT_ERROR occurs when the entire batch upload request is not formed correctly or does not meet the upload requirements listed here

Re: Which API provides call details metrics?

Hello Qaiser, Unfortunately, the reporting fields Phone Calls, Phone Impressions and PTR are not available via API. You could get them via UI by following the steps shown in this article . I will

Re: AuthorizationError.USER_PERMISSION_DENIED for standard access account API

Hello Sunyoung, Could you please share the SOAP logs(request and response ) and the email address of the user authorizing the API call as requested earlier. You could use reply privately to the author option while

Re: Sitelink Extensions data is missing in the Landing Page Report

Hello Hazar, The Landing Page report includes all statistics aggregated by default by the UnexpandedFinalUrlString

Re: Batch Processing - for uploading media assets - universal app campaign

Hello Thamu, Batch Processing only supports the operations mentioned here . Unfortunately, uploading media assets via batch processing is not available. Regards, Sai Teja, AdWords API Team. On Wednesday,

Re: Url reports

Hello Jairo, You could use the Ad Group Ad resource to get the final_urls , tracking_url_template

Re: How to manipulate an object of Google Ads API's Enum class - python

Hello Camila, Apologies for the inconvenience. I am Sreelakshmi's teammate responding on this thread. I was checking with the team on this issue. Looks like it is the issue related to the python client libraries as calls from other libraries resulted in advertising_channel_type as name as

Re: CUSTOMER_NOT_WHITELISTED_FOR_API 는 무슨 의미 인가요?

Hello, The NotWhitelistedError.CUSTOMER_NOT_WHITELISTED_FOR_API error occurs when the account is not whitelisted to perform the BudgetOrderService.mutate

Re: Template elements documentation for Lightbox ad.

Hello Puneeth, Unfortunately we cannot create Lightbox ads via API. The list of template ads supported by the API are provided here . Please keep an eye on the

Re:

Hello Logita, After taking a look at the SOAP logs provided, looks like the RequestHeader in your SOAP request is pointing to the *cm* directory instead of *mcm* directory. You could try your request again by pointing to the mcm directory, below is the example SOAP request for your reference.

Re: Managed Customers & the new Ads API Beta

Hello, Apologies for the inconvenience. Please find my updated response below: Getting the managed customers via Google Ads API beta is not available at this point of time. I will let my team members know regarding the concern to make it available for the future releases. Meanwhile you could

Re: zeep.exceptions.LookupError: No type 'OperatingSystemVersion' in namespace https://adwords.google.com/api/adwords/o/v201809.

Hello, The Criterion of the TrafficEstimatorService support only those

Re: Managed Customers & the new Ads API Beta

Hello, Getting the managed customers via Google Ads API beta is not available at this point of time. I will let my team members know regarding the concern to make it available for the future releases. Meanwhile you could refer our blog

Re: Entity not found -- INVALID_ID

Hello Kitija, The EntityNotFound.INVALID_ID error usually occurs when referencing the ID of an entity from a different account or referencing the ID of an entity that was removed. Changing the ClientID, ClientSecret, RefreshToken and ClientCustomerId will

Re: AuthorizationError.USER_PERMISSION_DENIED for standard access account API

Hello Sang, To investigate further could you please share the SOAP logs(request and response) and the email address of the user authorizing the API call as requested earlier. You could use reply privately to the author option while sharing the details requested. Regards, Sai Teja, AdWords API

Re: Please tell me the method for the script adwords

Hello, In this support channel we will discuss technical questions related to AdWords API. Looks like you have concerns related to Google Scripts . I would recommend you to post your question on their form. If you have any

Re: refreshtoken user not in mi hierachy account

Hello Sang, Looks like there is a new thread created for this concern. To avoid confusion lets continue our discussion on that thread . Regards, Sai Teja, AdWords API Team. On Monday,

Re: How to Select Multiple Product Item by ProductOfferId Class

Hello Faizan, You can create product dimensions only based on the types mentioned here . Please note the ProductOfferId

Re: AuthorizationError.USER_PERMISSION_DENIED for standard access account API

Hello Sang, The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. Please

Re: refreshtoken user not in mi hierachy account

Hello Juan, You can get the client customer Id of an account via API only when the user making the API call has access to the account or the account is linked to any of the Manager accounts in the hierarchy. You could find the client customer Id(eg: 123-456-7890) on top right corner of the

Re: How to Select Multiple Product Item by ProductOfferId Class

Hello Faizan, You could create product partitions via AdWords API using AdGroupCriterionService by creating a ProductPartitionTree

Re: I accidentidentally uploaded the same offline conversion file twice (using the Adwords API) - how do I cancel the second one?

Hello Emma, Looks like they have uploaded duplicate conversions by accident, although duplicate uploads of a conversion (same GCLID, name, and time) are permitted, only the first instance is recorded. Which means, no action is needed from their end. You could refer this guide

Re: refreshtoken user not in mi hierachy account

Hello Juan, >From the screenshot shared I see that you are facing USER_PERMISSION_DENIED error. Which means that there is no link between the manager account authenticated in the request

Re: Unable to get Adwords User Information

Hello Pallavi, Could you please confirm whether all the credentials are in place in your App.config file? Since you are using our C#

Re: Get parent acounts (mcc)

Hello Boris, Unfortunately, pulling the manager account details via client account is not possible using API. Regards, Sai Teja, AdWords API Team. On Wednesday, November 14, 2018 at 6:10:11 AM UTC-5, bo...@jvweb.fr wrote: > > I'm trying to retrive all the hierachy *OVER* the current google ads

Re: TargetingIdeaService - pythonlib example code not working correctly - INVALID_SEARCH_PARAMETERS

Hello, The TargetingIdeaError.INVALID_ SEARCH_PARAMETERS error occurs when a SearchParameter

Re: Get all accounts with token on new api v0

Hello Costantin, Yes, The functionality is available from the latest version of Google Ads API Beta v0.5.0 . You could use CustomerService.ListAccessibleCustomers

Re: How to change the email address with which to dedicate data

Hello QI, Yes, you are right. But the OAuth credentials used to make the API must belong to the new user to successfully make the API call. They could refer this guide to generate OAuth

Re: Bulk Request for CRMUserBasedList

Hello Mahadevan, To link third-party app analytics provider you can follow the instructions shown in this article . You will be able to link more than one third-party apps to your manager account. If the problem persists, I recommend

Re: Question about Geo performance report and campaign type

Hello Jeski, Could you please share the report definition in-order to investigate further along with the Cleint Customer Id? You could use reply privately to the author option while sharing the

Re: How to call PHP file and output in HTML

Hello, In this support channel we will answer technical questions related to AdWords API. Our PHP examples are meant to be run from the command line and not as a webpage. If you run them as a webpage, results may not be shown properly. I found

Re: Get parent acounts (mcc)

Hello Boris, If you are trying to get the account hierarchy you can get it via the managedCustomerService.get operation. While making the API call provide the MCC ID of the manager to get the entire

Re: Question about Geo performance report and campaign type

Hello Jeski, The UAC only supports the reports which are listed here via the API. As mentioned above, the closest one you may refer is Campaign Location Target Report

Re: Bulk Request for CRMUserBasedList

Hello Mahadevan, There is a limit on the number of operations per request 5,000. But for performance reasons we typically recommend passing no more than 2,000 operations per request. You could refer this guide for more

Re: Additional headline (headlinePart3) and description (description2) for ExpandedTextAds

Hello Denys, If you have any further questions please elaborate. I am glad to help. Regards, Sai Teja, AdWords API Team. On Monday, August 13, 2018 at 8:25:22 AM UTC-4, tim.wl...@smarter-ecommerce.com wrote: > > Dear API-Team, > > will the upcoming release of the Google Ads API include support

Re: developerToken usage in Ads API calls

Hello Andrej, The developer token of your company can be used to make API calls to any of your client's accounts even though the Developer token is not related to any of the client's accounts. To access the clients account data you can ask them to link their accounts to your companie's MCC

Re: How to change the email address with which to dedicate data

Hello Qi, To change the email address to access the account data they could follow this article and grant admin access to the new user first and then remove the access to the old user. This process is not

Re: Does UAC support Geo Performance report via API now?

Hello Jeski, The UAC only supports the reports which are listed here via the API. The closest one they may refer is Campaign Location Target Report

Re: ads

Hello, In this support channel we will answer technical questions related to AdWords API . If you have any questions related to AdWords API please post them here. Regards, Sai Teja, AdWords API Team. On Monday,

Re: Additional headline (headlinePart3) and description (description2) for ExpandedTextAds

Hello With the latest version of AdWords API v201809 you will be able to add headlinePart3 of the

Re: Bulk Request for CRMUserBasedList

Hello Mahadevan, Batch processing does not supports the MutateMembersOperation and it only supports the operations mentioned in this guide . You may refer to the Best Practices guide

Re: How to upload user data csv file in adwords account using PHP API

Hello Avinash, Could you please double check the adsapi_php.ini file to make sure the properties are not commented? If you are still facing the problem could you please share the properties file to

Re: oauth over e-mail with redirect to create report

Hello Dennis, Please find my response below inline: 1. How i get the redirect You could use the redirect as "https://developers.google.com/oauthplayground; while Authorizing the credentials form API console

Re: NULL name field for MultiAssetResponsiveDisplayAd ads

Hello, In this support channel we will answer questions related to AdWords API in English only. The name field for the MultiAssetResponsiveDisplayAd is not available via API. However,

Re: How to Convert currency into Adwords Money object

Hello, Could you please share the SOAP logs(request and response) of the operation you are performing without redacting any information. You could enable logging by following the instructions shown in this README.md

Re: ADGROUP_PERFORMANCE_REPORT

Hello Carmine, When the Device field is UNKNOWN it will result into blank space in the report, you could treat them as others/Unknown device types. However could you share the report

Re: How to get setting status "Auto-tagging" from API

Hello, You could use autoTaggingEnabled field to get the status of the corresponding auto-tagging field of the UI shown. You could use CustomerService.getcustomers

Re: Got repeated criterion IDs without .in(AdGroupCriterionField.AdGroupId, "xxxxx") in selector

Hello Chiwan, Could you please elaborate the scenario a bit more and share the report definition you are tying or the SOAP logs(request and response) of the operation you are performing along with the client customer id? You could use reply privately to the author option while sharing the

Re: Empty value for "Device" field in report response

Hello Stefan, Yes, you are right. When the Device field is UNKNOWN it will result into blank space in the report, you could treat them as others/Unknown device types. Please let me know if you

Re: UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA while uploading the customers to Google Ads

Hello Srinivas, I am Sreelakshmi's colleague, responding on this thread as she is OOO. As of now new members cannot be added to userlists in test accounts. There is an issue going on for this bug, I will let you know once I have more information. Regards, Sai Teja, AdWords API Team. On

Re: How to upload user data csv file in adwords account using PHP API

Hello Avinash, You cannot scheduled the conversions as shown in the UI but you will be able to scheduled your upload conversions job like scheduling any other program at your end. You will be able to upload the offline conversions using offlineConversionFeedService

Re: Shopping Campaign ROAS AdWord API?

Hello Kalim, Please find my responses below inline: 1. ROAS% increase/decrease? You could use bidCeiling and bidFloor

Re: CriterionPolicyError.POLICY_ERROR when uploading keywords.

Hello Nikolay, To investigate further could you please share the entire SOAP logs(request and response) without redacting any information? You could enable logging by following the instructions shown in this README.md

Re: Related keywords

Hello Neil, By setting the TargetingIdeaService.RequestType to IDEAs for the TargettingIdeaService , you

Re: Error accepting MCC invitation with PHP

Hello Facundo, Glad the problem is resolved. Thanks for sharing your solution, it might be helpful for others. Regards, Sai Teja, AdWords API Team. On Tuesday, November 6, 2018 at 6:15:51 AM UTC-5, Facundo Fasciolo wrote: > > Hello. > > I'm having some trouble accepting a sent MCC link

Re: PHP pass credentials dynamically (not through adsapi_php.ini)

Hello Robert, The solution described by Jean seems to be the best option for you based on your requirement. Regards, Sai Teja, AdWords API Team. On Friday, August 25, 2017 at 2:42:38 PM UTC-4, Tim Johnson wrote: > > Hi Support, > > As my application will be supporting users from multiple MCC

Re: How to upload user data csv file in adwords account using PHP API

Hello Avinash, You could upload data to AdWords using any of the client libraries mentioned here . To install and use them go-to the README.md file on those libraries and follow the instructions mentioned there. Could you please

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