Re: [AFMUG] RF frequency mapping program ?
TowerCoverage.com does this, called Frequency Maps J Hit us off-list for more information.. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Monday, January 26, 2015 3:26 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? This isn’t what was talking about. Something a little more general … example .. When I have 6 towers in a 10 mile radius, and want to represent what frequencies (sectors) are going specific directions (and overlap) by colors, labels etc. So, From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jaime Solorza Sent: Wednesday, January 21, 2015 10:24 AM To: Animal Farm Subject: Re: [AFMUG] RF frequency mapping program ? typo dude sent me to all kinds of cell tower stuff www.towercoverage.com Jaime Solorza Wireless Systems Architect 915-861-1390 On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
This isn’t what was talking about. Something a little more general … example .. When I have 6 towers in a 10 mile radius, and want to represent what frequencies (sectors) are going specific directions (and overlap) by colors, labels etc. So, From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jaime Solorza Sent: Wednesday, January 21, 2015 10:24 AM To: Animal Farm Subject: Re: [AFMUG] RF frequency mapping program ? typo dude sent me to all kinds of cell tower stuff www.towercoverage.comhttp://www.towercoverage.com Jaime Solorza Wireless Systems Architect 915-861-1390 On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess dmburg...@linktechs.netmailto:dmburg...@linktechs.net wrote: www.towerocverage.comhttp://www.towerocverage.com ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.commailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.commailto:af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800tel:772-564-6800 office 772-473-0352tel:772-473-0352 cell www.pdmnet.comhttp://www.pdmnet.com/ pa...@pdmnet.netmailto:pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Me too! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jan 22, 2015 at 4:35 PM, ch...@wbmfg.com wrote: I do remember that... *From:* Jason McKemie j.mcke...@veloxinetbroadband.com *Sent:* Thursday, January 22, 2015 2:12 PM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? I QUIT!!! :-) On Thursday, January 22, 2015, ch...@wbmfg.com wrote: Mud, covered with mud Jamie Curtis... Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread! *From:* Josh Luthman *Sent:* Thursday, January 22, 2015 10:22 AM *To:* javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard javascript:_e(%7B%7D,'cvml','ja...@litewire.net'); wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. [image: http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX] *From:* Af [mailto:javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *Mike Hammett *Sent:* Thursday, January 22, 2015 11:16 AM *To:* javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com https://www.facebook.com/ICSIL https://plus.google.com/+IntelligentComputingSolutionsDeKalb https://www.linkedin.com/company/intelligent-computing-solutions https://twitter.com/ICSIL -- *From: *Adam Moffett javascript:_e(%7B%7D,'cvml','dmmoff...@gmail.com'); *To: *javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Sent: *Thursday, January 22, 2015 11:10:08 AM *Subject: *Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. javascript:_e(%7B%7D,'cvml','den...@linktechs.net'); – 314-735-0270 – www.linktechs.net *From:* Af [javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *John Woodfield *Sent:* Thursday, January 22, 2015 10:54 AM *To:* javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 %28410%29%20708-1937 -Original Message- From: Dennis Burgess javascript:_e(%7B%7D,'cvml','dmburg...@linktechs.net'); Sent: Thursday, January 22, 2015 11:49am To: javascript:_e(%7B%7D,'cvml','af@afmug.com'); Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. javascript:_e(%7B%7D,'cvml','den...@linktechs.net'); – 314-735-0270 – www.linktechs.net *From:* Af [javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 8:01 PM *To:* javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had
Re: [AFMUG] RF frequency mapping program ?
Which company did you move to? - Original Message - From: John Woodfield To: af@afmug.com Sent: Thursday, January 22, 2015 10:54 AM Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com
Re: [AFMUG] RF frequency mapping program ?
Cloud RF John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Thursday, January 22, 2015 8:50pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Which company did you move to? - Original Message - From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz ) To: [ af@afmug.com ]( mailto:af@afmug.com ) Sent: Thursday, January 22, 2015 10:54 AM Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – 314-735-0270 – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi [ http://www.delmarvawifi.com ]( http://www.delmarvawifi.com ) cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller [ par...@cyberbroadband.net ]( mailto:par...@cyberbroadband.net ) Sent: Wednesday, January 21, 2015 8:19pm To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz ) To: [ af@afmug.com ]( mailto:af@afmug.com ) Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D [ bigd...@gmail.com ]( mailto:bigd...@gmail.com ) wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard [ ja...@litewire.net ]( mailto:ja...@litewire.net ) wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:[ af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF
Re: [AFMUG] RF frequency mapping program ?
I don't remember the smiley face? - Original Message - From: Jason McKemie To: af@afmug.com Sent: Thursday, January 22, 2015 3:12 PM Subject: Re: [AFMUG] RF frequency mapping program ? I QUIT!!! :-) On Thursday, January 22, 2015, ch...@wbmfg.com wrote: Mud, covered with mud Jamie Curtis... Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread! From: Josh Luthman Sent: Thursday, January 22, 2015 10:22 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard ja...@litewire.net wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Thursday, January 22, 2015 11:16 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Adam Moffett dmmoff...@gmail.com To: af@afmug.com Sent: Thursday, January 22, 2015 11:10:08 AM Subject: Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do
Re: [AFMUG] RF frequency mapping program ?
emailed support ticket 1/2 4:57pm (after 10 phone calls that were unanswered) posted to DSLR 1/3 at 1:37pm Received response to tell me my account was terminated 1/3 6:05pm Received email to say issue was resolved 1/5 10:38am John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? The normal support method for that is to simply e-mail us. We do monitor e-mails quite often, as they are much simpler to monitor remotely … Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – 314-735-0270 – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [mailto:af-boun...@afmug.com] On Behalf Of CBB - Jay Fuller Sent: Wednesday, January 21, 2015 7:20 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz ) To: [ af@afmug.com ]( mailto:af@afmug.com ) Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D [ bigd...@gmail.com ]( mailto:bigd...@gmail.com ) wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard [ ja...@litewire.net ]( mailto:ja...@litewire.net ) wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:[ af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http
Re: [AFMUG] RF frequency mapping program ?
Maybe you guys should handle this offlist? Erich On Thu, Jan 22, 2015 at 10:49 AM, Dennis Burgess dmburg...@linktechs.net wrote: John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 8:01 PM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - *From:* John Woodfield john.woodfi...@jwcn.biz *To:* af@afmug.com *Sent:* Wednesday, January 21, 2015 11:13 AM *Subject:* Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Dennis Burgess *Sent:* Wednesday, January 21, 2015 10:49 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *Jerry Richardson (airCloud) *Sent:* Wednesday, January 21, 2015 10:46 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *Dennis Burgess *Sent:* Wednesday, January 21, 2015 7:46 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 9:19 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program
Re: [AFMUG] RF frequency mapping program ?
Ok seriously take the issue off-list. Please. -Ty On Thu, Jan 22, 2015 at 10:59 AM, John Woodfield john.woodfi...@jwcn.biz wrote: Wow. I didn't expect to get my way instantly. I expected a returned phone call during business hours, an email, anything. Maybe I was out of line with my rant. Fact is I had been down for over 24 hours with zero response from anyone on your team. You don't like it? Fix it and improve your communication. Instead you resorted to threats. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:54am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I wish to apologies to the entire AFMUG list. This argument should not be on here But I WILL NOT have something that myself and my team have accomplished be belittled by someone who Didn't get his way instantly. I do not wish to continue the argument here, nor do I have any ill will against John. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen Sent: Wednesday, January 21, 2015 1:04 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? On 1/21/15 9:53, Tyler Treat wrote: haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! Internet argument!
Re: [AFMUG] RF frequency mapping program ?
Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield mailto:john.woodfi...@jwcn.biz To: af@afmug.com mailto:af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com mailto:bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net mailto:ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing
Re: [AFMUG] RF frequency mapping program ?
Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2^nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. _dennis@linktechs.net_ mailto:den...@linktechs.net – 314-735-0270 – _www.linktechs.net_ http://www.linktechs.net *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Thursday, January 22, 2015 10:54 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net mailto:dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. _dennis@linktechs.net_ mailto:den...@linktechs.net – 314-735-0270 – _www.linktechs.net_ http://www.linktechs.net *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 8:01 PM *To:* af@afmug.com mailto:af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi _http://www.delmarvawifi.com_ cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller _part15@cyberbroadband.net_ mailto:par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: _af@afmug.com_ mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - *From:*_John Woodfield_ mailto:john.woodfi...@jwcn.biz *To:*_af@afmug.com_ mailto:af@afmug.com *Sent:*Wednesday, January 21, 2015 11:13 AM *Subject:*Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D _bigdxlt@gmail.com_ mailto:bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard _james@litewire.net_ mailto:ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster
Re: [AFMUG] RF frequency mapping program ?
I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – 314-735-0270 – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi [ http://www.delmarvawifi.com ]( http://www.delmarvawifi.com ) cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller [ par...@cyberbroadband.net ]( mailto:par...@cyberbroadband.net ) Sent: Wednesday, January 21, 2015 8:19pm To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz ) To: [ af@afmug.com ]( mailto:af@afmug.com ) Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D [ bigd...@gmail.com ]( mailto:bigd...@gmail.com ) wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard [ ja...@litewire.net ]( mailto:ja...@litewire.net ) wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:[ af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you
Re: [AFMUG] RF frequency mapping program ?
I wish to apologies to the entire AFMUG list. This argument should not be on here But I WILL NOT have something that myself and my team have accomplished be belittled by someone who Didn't get his way instantly.I do not wish to continue the argument here, nor do I have any ill will against John. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen Sent: Wednesday, January 21, 2015 1:04 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? On 1/21/15 9:53, Tyler Treat wrote: haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! Internet argument!
Re: [AFMUG] RF frequency mapping program ?
I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Adam Moffett dmmoff...@gmail.com To: af@afmug.com Sent: Thursday, January 22, 2015 11:10:08 AM Subject: Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2 nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho blockquote - Original Message - From: John Woodfield To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: blockquote Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts
Re: [AFMUG] RF frequency mapping program ?
Maybe Chuck needs to break out the fire hose and wash off all the mud. [http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX] From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Thursday, January 22, 2015 11:16 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com [http://www.ics-il.com/images/fbicon.png]https://www.facebook.com/ICSIL[http://www.ics-il.com/images/googleicon.png]https://plus.google.com/+IntelligentComputingSolutionsDeKalb[http://www.ics-il.com/images/linkedinicon.png]https://www.linkedin.com/company/intelligent-computing-solutions[http://www.ics-il.com/images/twittericon.png]https://twitter.com/ICSIL From: Adam Moffett dmmoff...@gmail.commailto:dmmoff...@gmail.com To: af@afmug.commailto:af@afmug.com Sent: Thursday, January 22, 2015 11:10:08 AM Subject: Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.netmailto:dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.netmailto:par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfieldmailto:john.woodfi...@jwcn.biz To: af@afmug.commailto:af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd
Re: [AFMUG] RF frequency mapping program ?
I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard ja...@litewire.net wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. [image: http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX] *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett *Sent:* Thursday, January 22, 2015 11:16 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com https://www.facebook.com/ICSIL https://plus.google.com/+IntelligentComputingSolutionsDeKalb https://www.linkedin.com/company/intelligent-computing-solutions https://twitter.com/ICSIL -- *From: *Adam Moffett dmmoff...@gmail.com *To: *af@afmug.com *Sent: *Thursday, January 22, 2015 11:10:08 AM *Subject: *Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Thursday, January 22, 2015 10:54 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 8:01 PM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - *From:* John Woodfield john.woodfi...@jwcn.biz *To:* af@afmug.com *Sent:* Wednesday, January 21, 2015 11:13 AM *Subject:* Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live
Re: [AFMUG] RF frequency mapping program ?
John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield mailto:john.woodfi...@jwcn.biz To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account
Re: [AFMUG] RF frequency mapping program ?
The normal support method for that is to simply e-mail us. We do monitor e-mails quite often, as they are much simpler to monitor remotely … Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of CBB - Jay Fuller Sent: Wednesday, January 21, 2015 7:20 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield mailto:john.woodfi...@jwcn.biz To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John
Re: [AFMUG] RF frequency mapping program ?
Wow. I didn't expect to get my way instantly. I expected a returned phone call during business hours, an email, anything. Maybe I was out of line with my rant. Fact is I had been down for over 24 hours with zero response from anyone on your team. You don't like it? Fix it and improve your communication. Instead you resorted to threats. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:54am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I wish to apologies to the entire AFMUG list. This argument should not be on here But I WILL NOT have something that myself and my team have accomplished be belittled by someone who Didn't get his way instantly. I do not wish to continue the argument here, nor do I have any ill will against John. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen Sent: Wednesday, January 21, 2015 1:04 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? On 1/21/15 9:53, Tyler Treat wrote: haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! Internet argument!
Re: [AFMUG] RF frequency mapping program ?
+1 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ty Featherling Sent: Thursday, January 22, 2015 9:04 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Ok seriously take the issue off-list. Please. -Ty On Thu, Jan 22, 2015 at 10:59 AM, John Woodfield john.woodfi...@jwcn.biz wrote: Wow. I didn't expect to get my way instantly. I expected a returned phone call during business hours, an email, anything. Maybe I was out of line with my rant. Fact is I had been down for over 24 hours with zero response from anyone on your team. You don't like it? Fix it and improve your communication. Instead you resorted to threats. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 tel:%28410%29%20708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:54am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I wish to apologies to the entire AFMUG list. This argument should not be on here But I WILL NOT have something that myself and my team have accomplished be belittled by someone who Didn't get his way instantly. I do not wish to continue the argument here, nor do I have any ill will against John. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen Sent: Wednesday, January 21, 2015 1:04 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? On 1/21/15 9:53, Tyler Treat wrote: haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! Internet argument!
Re: [AFMUG] RF frequency mapping program ?
Damn, are we still talking about this? From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Thursday, January 22, 2015 9:07 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. mailto:den...@linktechs.net den...@linktechs.net – 314-735-0270 – http://www.linktechs.net www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net mailto:dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. mailto:den...@linktechs.net den...@linktechs.net – 314-735-0270 – http://www.linktechs.net www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller mailto:par...@cyberbroadband.net par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: mailto:af@afmug.com af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: mailto:john.woodfi...@jwcn.biz John Woodfield To: mailto:af@afmug.com af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D mailto:bigd...@gmail.com bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard mailto:ja...@litewire.net ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms
Re: [AFMUG] RF frequency mapping program ?
Mud, covered with mud Jamie Curtis... Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread! From: Josh Luthman Sent: Thursday, January 22, 2015 10:22 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard ja...@litewire.net wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Thursday, January 22, 2015 11:16 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Adam Moffett dmmoff...@gmail.com To: af@afmug.com Sent: Thursday, January 22, 2015 11:10:08 AM Subject: Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been
Re: [AFMUG] RF frequency mapping program ?
I QUIT!!! :-) On Thursday, January 22, 2015, ch...@wbmfg.com wrote: Mud, covered with mud Jamie Curtis... Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread! *From:* Josh Luthman javascript:_e(%7B%7D,'cvml','j...@imaginenetworksllc.com'); *Sent:* Thursday, January 22, 2015 10:22 AM *To:* af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard ja...@litewire.net javascript:_e(%7B%7D,'cvml','ja...@litewire.net'); wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. [image: http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX] *From:* Af [mailto:af-boun...@afmug.com javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *Mike Hammett *Sent:* Thursday, January 22, 2015 11:16 AM *To:* af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com https://www.facebook.com/ICSIL https://plus.google.com/+IntelligentComputingSolutionsDeKalb https://www.linkedin.com/company/intelligent-computing-solutions https://twitter.com/ICSIL -- *From: *Adam Moffett dmmoff...@gmail.com javascript:_e(%7B%7D,'cvml','dmmoff...@gmail.com'); *To: *af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Sent: *Thursday, January 22, 2015 11:10:08 AM *Subject: *Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net javascript:_e(%7B%7D,'cvml','den...@linktechs.net'); – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *John Woodfield *Sent:* Thursday, January 22, 2015 10:54 AM *To:* af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 %28410%29%20708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net javascript:_e(%7B%7D,'cvml','dmburg...@linktechs.net'); Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net javascript:_e(%7B%7D,'cvml','den...@linktechs.net'); – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 8:01 PM *To:* af@afmug.com javascript:_e(%7B%7D,'cvml','af@afmug.com'); *Subject:* Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded
Re: [AFMUG] RF frequency mapping program ?
I know that I'm the only local WISP that Michael got along with. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: ch...@wbmfg.com To: af@afmug.com Sent: Thursday, January 22, 2015 3:10:07 PM Subject: Re: [AFMUG] RF frequency mapping program ? Mud, covered with mud Jamie Curtis... Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread! From: Josh Luthman Sent: Thursday, January 22, 2015 10:22 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs. Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on. On Jan 22, 2015 12:18 PM, James Howard ja...@litewire.net wrote: Maybe Chuck needs to break out the fire hose and wash off all the mud. http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Mike Hammett Sent: Thursday, January 22, 2015 11:16 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I don't want to see either of them covered in mud. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: Adam Moffett dmmoff...@gmail.com To: af@afmug.com Sent: Thursday, January 22, 2015 11:10:08 AM Subject: Re: [AFMUG] RF frequency mapping program ? Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now. blockquote Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2 nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around. As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of John Woodfield Sent: Thursday, January 22, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough? I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: Dennis Burgess dmburg...@linktechs.net Sent: Thursday, January 22, 2015 11:49am To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com . John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho blockquote - Original Message - From: John Woodfield To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days
Re: [AFMUG] RF frequency mapping program ?
haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! From: Af af-boun...@afmug.com on behalf of John Woodfield john.woodfi...@jwcn.biz Sent: Wednesday, January 21, 2015 11:28 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Nice try. I didn't cancel. I was called a prick on facebook and told to remove the code from my site as my account had been terminated for tos violations Sent from my iPhone On Jan 21, 2015, at 12:26 PM, Dennis Burgess dmburg...@linktechs.netmailto:dmburg...@linktechs.net wrote: While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of James Howard Sent: Wednesday, January 21, 2015 11:18 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.netmailto:ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.comhttp://towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.commailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den
Re: [AFMUG] RF frequency mapping program ?
On 1/21/15 9:53, Tyler Treat wrote: haha you took your business rant to facebook? LIKE OMG GESS WAAT??!?!?!?! Internet argument!
Re: [AFMUG] RF frequency mapping program ?
Let the rage go. It's okay. Deep breaths. -Steve D On Wed, Jan 21, 2015 at 9:28 AM, John Woodfield john.woodfi...@jwcn.biz wrote: Nice try. I didn't cancel. I was called a prick on facebook and told to remove the code from my site as my account had been terminated for tos violations Sent from my iPhone On Jan 21, 2015, at 12:26 PM, Dennis Burgess dmburg...@linktechs.net wrote: While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *James Howard *Sent:* Wednesday, January 21, 2015 11:18 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *Steve D *Sent:* Wednesday, January 21, 2015 11:08 AM *To:* af *Subject:* Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Dennis Burgess *Sent:* Wednesday, January 21, 2015 10:49 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *Jerry Richardson (airCloud) *Sent:* Wednesday, January 21, 2015 10:46 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *Dennis Burgess *Sent:* Wednesday, January 21, 2015 7:46 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com af-boun...@afmug.com] *On Behalf Of *John Woodfield *Sent:* Wednesday, January 21, 2015 9:19 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] RF frequency mapping program
Re: [AFMUG] RF frequency mapping program ?
Yep all good! :D Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:46 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Let the rage go. It's okay. Deep breaths. -Steve D On Wed, Jan 21, 2015 at 9:28 AM, John Woodfield john.woodfi...@jwcn.biz wrote: Nice try. I didn't cancel. I was called a prick on facebook and told to remove the code from my site as my account had been terminated for tos violations Sent from my iPhone On Jan 21, 2015, at 12:26 PM, Dennis Burgess dmburg...@linktechs.net wrote: While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of James Howard Sent: Wednesday, January 21, 2015 11:18 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I
Re: [AFMUG] RF frequency mapping program ?
That would be because RM is the underlying software they use lol Sent from my iPhone On Jan 21, 2015, at 11:50 AM, Jerry Richardson (airCloud) jrichard...@aircloud.com wrote: By the way used the service last week and found it to match damn close to RM Nice job. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 8:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Close,.. the best way of explaining that is it’s the “next version” .. more optimized, and simplified to do what ISPs need! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 10:54 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? That would be because RM is the underlying software they use lol Sent from my iPhone On Jan 21, 2015, at 11:50 AM, Jerry Richardson (airCloud) jrichard...@aircloud.com wrote: By the way used the service last week and found it to match damn close to RM Nice job. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 8:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.netmailto:dmburg...@linktechs.net wrote: www.towerocverage.comhttp://www.towerocverage.com ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.commailto:af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.comhttp://www.pdmnet.com/ pa...@pdmnet.netmailto:pa...@pdmnet.net Total Control Panel Loginhttps://asp.reflexion.net/login?domain=litewire.net To: ja...@litewire.nethttps://asp.reflexion.net/address-properties?aID=242260993domain=litewire.net From: 014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-000...@amazonses.comhttps://asp.reflexion.net/address-properties?aID=2997040152domain=litewire.net Removehttps://asp.reflexion.net/FooterAction?ver=2un-wl-sender-domain=1rID=242260993aID=2997040152domain=litewire.net amazonses.com from my allow list You received this message because the domain amazonses.com is on your allow list.
Re: [AFMUG] RF frequency mapping program ?
Roger, the Author of radio mobile, is on-staff with us. He get a percentage of every account. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:51 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? By the way used the service last week and found it to match damn close to RM Nice job. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 8:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Ya my foot hurts J ahahah. . Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jaime Solorza Sent: Wednesday, January 21, 2015 9:24 AM To: Animal Farm Subject: Re: [AFMUG] RF frequency mapping program ? typo dude sent me to all kinds of cell tower stuff www.towercoverage.com Jaime Solorza Wireless Systems Architect 915-861-1390 On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Nice try. I didn't cancel. I was called a prick on facebook and told to remove the code from my site as my account had been terminated for tos violations Sent from my iPhone On Jan 21, 2015, at 12:26 PM, Dennis Burgess dmburg...@linktechs.net wrote: While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of James Howard Sent: Wednesday, January 21, 2015 11:18 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From
Re: [AFMUG] RF frequency mapping program ?
I wasn’t asking you to give details of this situation. Based on the links here and what we’ve seen (and I realize there was probably more going on behind the scenes) I would probably have done the same thing you did. We’ve had some jerk customers over the years who’ve had the gall to tell us that we had to do what they wanted because “don’t you know the customer is always right?”. I’ve actually told them that no, the customer is actually usually poorly informed and ignorant and in many cases clearly not right. Based on what I’ve seen here, John crossed the line. I was mostly curious about the wording of the Terms of Use and wondered if you’d had it reviewed by a lawyer or if there was other wording in there that I had missed. No big deal though. John – I think we all have gotten what you’re trying to say. I’d suggest dropping it and if you need an alternative product maybe talk to Cameron at WispMon. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 11:26 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of James Howard Sent: Wednesday, January 21, 2015 11:18 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.netmailto:ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.comhttp://towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.commailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency
Re: [AFMUG] RF frequency mapping program ?
I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.netmailto:ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.comhttp://towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.commailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.commailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.netmailto:dmburg...@linktechs.net wrote: www.towerocverage.comhttp://www.towerocverage.com ☺ Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.netmailto:den...@linktechs.net – 314-735-0270tel:314-735-0270 – www.linktechs.nethttp://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.commailto:af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800tel:772-564-6800 office 772-473-0352tel:772-473-0352 cell www.pdmnet.comhttp://www.pdmnet.com/ pa...@pdmnet.netmailto:pa...@pdmnet.net Total Control Panel Loginhttps://asp.reflexion.net/login?domain=litewire.net To: ja...@litewire.nethttps://asp.reflexion.net/address-properties?aID=242260993domain=litewire.net From: 014b0d65ddb3
Re: [AFMUG] RF frequency mapping program ?
No it was posted the following day. Sent from my iPhone On Jan 21, 2015, at 10:45 AM, Dennis Burgess dmburg...@linktechs.net wrote: What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net mailto:dmburg...@linktechs.net wrote: www.towerocverage.com http://www.towerocverage.com :) Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com mailto:af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net mailto:pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net Total Control Panel Login To: ja...@litewire.net From: 014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-000...@amazonses.com Remove amazonses.com from my allow list You received this message because the domain amazonses.com is on your allow list.
Re: [AFMUG] RF frequency mapping program ?
By the way used the service last week and found it to match damn close to RM Nice job. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 8:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com mailto:af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net mailto:dmburg...@linktechs.net wrote: www.towerocverage.com http://www.towerocverage.com :) Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com mailto:af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com http://www.pdmnet.com/ pa...@pdmnet.net mailto:pa...@pdmnet.net
Re: [AFMUG] RF frequency mapping program ?
While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time. I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge.If you like it, stick with it, if you don’t, then we are sorry to see you go! Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net mailto:den...@linktechs.net – 314-735-0270 – www.linktechs.net http://www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of James Howard Sent: Wednesday, January 21, 2015 11:18 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve D Sent: Wednesday, January 21, 2015 11:08 AM To: af Subject: Re: [AFMUG] RF frequency mapping program ? Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program
Re: [AFMUG] RF frequency mapping program ?
Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: John Woodfield To: af@afmug.com Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D bigd...@gmail.com wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard ja...@litewire.net wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall Sent: Wednesday, January 21, 2015 7:58 AM To: af@afmug.com Subject: [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net -- Total Control Panel Login
Re: [AFMUG] RF frequency mapping program ?
We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com. John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 -Original Message- From: CBB - Jay Fuller par...@cyberbroadband.net Sent: Wednesday, January 21, 2015 8:19pm To: af@afmug.com Subject: Re: [AFMUG] RF frequency mapping program ? Depends on other competitors out there. We don't answer phones or emails on weekends either - usually. We do respond to outages tho - Original Message - From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz ) To: [ af@afmug.com ]( mailto:af@afmug.com ) Sent: Wednesday, January 21, 2015 11:13 AM Subject: Re: [AFMUG] RF frequency mapping program ? If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all. Sent from my iPhone On Jan 21, 2015, at 12:08 PM, Steve D [ bigd...@gmail.com ]( mailto:bigd...@gmail.com ) wrote: Personally, I applaud the fact that he fired someone that insulted him and his coworkers. Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour. I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low. -Steve D On Wed, Jan 21, 2015 at 8:58 AM, James Howard [ ja...@litewire.net ]( mailto:ja...@litewire.net ) wrote: Dennis, I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site. James Howard LiteWire Internet Services, Inc. From: Af [mailto:[ af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 10:49 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Yep.. bout the truth.. lol. J Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Jerry Richardson (airCloud) Sent: Wednesday, January 21, 2015 10:46 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Well aren’t you monitoring every list and every forum all the time? Sheesh, slacker.. Jerry From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of Dennis Burgess Sent: Wednesday, January 21, 2015 7:46 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all. Dennis Burgess, CTO, Link Technologies, Inc. [ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net ) From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On Behalf Of John Woodfield Sent: Wednesday, January 21, 2015 9:19 AM To: [ af@afmug.com ]( mailto:af@afmug.com ) Subject: Re: [AFMUG] RF frequency mapping program ? Buyer beware Sent from my iPhone On Jan 21, 2015, at 10:11 AM, Dennis Burgess [ dmburg...@linktechs.net ]( mailto:dmburg...@linktechs.net ) wrote: [ www.towerocverage.com ]( http
Re: [AFMUG] RF frequency mapping program ?
typo dude sent me to all kinds of cell tower stuff www.towercoverage.com Jaime Solorza Wireless Systems Architect 915-861-1390 On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess dmburg...@linktechs.net wrote: www.towerocverage.com J Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net – 314-735-0270 – www.linktechs.net *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Paul McCall *Sent:* Wednesday, January 21, 2015 7:58 AM *To:* af@afmug.com *Subject:* [AFMUG] RF frequency mapping program ? Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map. Been searching this AM for it, without success. Anyone recall that software name? Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net
