The objects i listed was related to admin class 2, prerequisites to
attend the ITSM class.
But an email to the education coordinator fixed the problem.
--
Jarl
On 8/21/06, Chris Rom <[EMAIL PROTECTED]> wrote:
Are you talking about 'BMC Remedy ITSM 7.x: Implementation Workshop'
http://www.bmc.c
Wordy, yet to the point.
Thanks for the comprehensive response and best of luck
finding suitable candidate(s).
cheers Daniel
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Connally, Ken
Sent: August 21, 2006 20:32
To: arsli
My goodness. There's some serious hostility out there, and if I had
known I was going to be fed to the wolves, I would have left well enough
alone. But for the record, since I consider this forum a valuable
resource and I feel like my reputation's on the line, let me try to
explain this further (an
Well, let me wade through the effluence surrounding this job post:
1) It clearly raised some red flags for those who are familiar
with the consulting field and how some places try to get around rules
2) Others wish to give the job poster the benefit of the doubt about
long term intentions a
Our open source project, Kinetic Link (Klink), can handle this request from
almost any language.. Klink is a web-based framework for interacting with your
Remedy data/metadata via HTTP Requests.
The request would look something like this:
http://myKlinkWebServer/klink/attachment/MyArServer/KS_A
So why is everyone giving this guy grief about his job posting?
Seems to me it is a legit post.
Who would take this position?
How about someone that is local to the San Francisco area.
This would not require travel or lodging expenses.
The position is in San Francisco, CA.
* There will be no t
Title: RE: Running Remedy w/o Maintenance ?
**
Maybe
there are alternatives to ARS if you not not yet have started with ARS and have
it in production. But I think, if You have ARS in production for a long
time with 200 licensers paid, and the system is accepted, and all processes
are in plac
**
It would be a splendid thing indeed, where did I miss reading that part? Nooope no in the details. But hey if its what you want for you, go for it. But it doesn't seem like he means anything other than what he has listed as DETAILS.
* The position is in San Francisco, CA.
* There will be no tr
Title: RE: Running Remedy w/o Maintenance ?
**
Scott:
Take a look at the list for the last two weeks. There are folks looking for help for ARS 4.0.3/Oracle 8iNot that I'm knocking those folks as it works for them and they do not need the additional functionality of ARS 5+.
James Mcke
Title: RE: FW: Open Positions
**
Rick:
I would not touch that job with a 10' pole if that were true.
James Mckenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, August 21, 2006 12:50 PM
I believe that it's a gzip variant... I don't know what the settings are
in terms of a compression dictionary or block size, so your going to need
to tweak those... If you're on Windows, check the installation directory.
I believe that there is a DLL in there that has zip or gzip in the title.
It's
Perhaps this is not quite what it seems...
Maybe this fella is looking for a resource that is available for the
duration of the assignment, but with a flexible schedule which would make
this position more or less a second job sort of thing.
In other words, you go to your normal day job and then s
Title: Re: Need remedy resources for offshore-India
**
Hi All,
Column Technologies is setting up a offshore facility in Pune,India. Column is looking for experienced Remedy developers/Support people on all levels like Team lead/Senior Analyst etc. Opportunities exist for people in US who
Hey guys,
I was wondering if there was anyway to get file attachments from Remedy
without using the API, but using C# or Perl.
I know that the Remedy API compresses files before they are saved. Is it
absolutely necessary to use their API to view these files ? Or does anyone
know which compressio
**
Moi?!? Harsh? Noo not at all. I was just cutting through the BS and Clarifying the terms of his offer. Me? Harsh? nah Birds sing and dance on my shoulder and bunnies hop around me as I walk. - Original Message -From: dcharters <[EMAIL PROTECTED]>Date: Monday, August 21, 2006
**
Hi Tom (great name by the way)
What he wants is someone from an agency to fill in doing employee work. Except he wants to save some money on the agency, and knows full well he would have to get a consultant. However he wants to save on the consultant by not paying the usual paid fees. S
**
It would be a culture shock to go back to 3.2.1 . I can't imagine. "McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> wrote: ** Candace: There are shops out there still running ARS 3.2.1 on Oracle 7. Why? The upgrade to ARS 4 broke. Thus they do not want to go through any
That's right, you speak for us all now, huh Rick? Thanks!
From: Rick Cook <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: FW: Open Positions
Date: Mon, 21 Aug 2006 13:10:18 -0700
Well, I hope he does post again - we have nothing against him just
because
Hello All,
Questions about runmacro, and making an external app create a Remedy
record:
I'm supposed to record a macro that runmacro will call. What should be in
my macro def? All the matching fields? Should there be field values in the
macro def?? Do the parameter-value pairs in the runmacr
Well, I hope he does post again - we have nothing against him just
because this job's parameters don't sound that great. Maybe his next
one will be more to someone's liking, and he'll end up with a useful
hire out of it. Heck, he may end up with one here, for all we know.
Rick
-Original Mes
Um, how much you want to be that this person will probably not post on
the ARS list anymore??? I remember when NO jobs were posted, now we are
making fun of jobs that are posted??? Nice.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
Yeah, it's not like we don't appreciate the posting, but there are some
jobs that are just more attractive than others. Wanna bet they're
paying like $50/hr?
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of dcharters
Sent
Hello, anyone seen this: In regular form A is field 1005. You record a macro
and use ASB in the macro, for example enter data in some fields and on ASB you
enter 'Status' != 6.
While recording the macro seach returns entries. But, when you try to run the
macro 'No matching requests'. Delete fiel
HHAARSSSH, But true lol
On Mon, 21 Aug 2006 18:56:18 +, tgaltamore wrote
> Work like a consultant, but get paid like an employee, but get no
> benefits, but get no travel or lodging expenses, while allowing you
> to bring in someone else after six months, and you won't have to pay
>
Go to Community Downloads, search for getemployeedata. Here you find
an example retrieving data from Oracle database,
Or you can buy a solutuon here:
http://www.buoyantsolutions.net/oracle_link.htm
-
Jarl
On 8/21/06, Javier blasco Bernáldez <[EMAIL PROTECTED]> wrote:
Hello everybody,
In order
**
Work like a consultant, but get paid like an employee, but get no benefits, but get no travel or lodging expenses, while allowing you to bring in someone else after six months, and you won't have to pay unemployment expenses. Ok I got it- Original Message -From: "Connally, Ken" <[EMAIL
**
One additional note... In addition to forcing the date to
be interpreted as a number, subtracting "01/01/1970" also adjusts for the offset
from GMT in the local time zone. It's not the same as
subtracting zero, as one might assume. For example, "01/01/1970" resolves
to 21600 seconds (GM
**
I'm going to clarify this a bit more as I'm getting a lot of questions.
Details:
·
The position is in San Francisco, CA.
·
There will be no travel/lodging
expenses paid.
·
The responsibilities will center
around operations and maintenance of all of our ARS
I would like to setup a Console View on the Remedy Support form that does
a check against certain Assigned To Groups.
So far I have a form that fires off when Region is selected from the
Console View menu. That form includes all our Regions (Chicago, Seattle,
etc.) I basically copied the Other
Hello everybody,
In order to access an external Oracle database, I have to create an ardbc
plug-in and use some vendor forms. I have taken a look at Remedy
documentation (ardbcfs source included) but this is the first time I work
with plug-ins and I don't know how to start. Please, ¿could anybo
**
Hello List has anyone done a Migration of databases from Sybase to Oracle? any info on this topic will be really appreciated, I just want to find out if anyone had done this and were there any gotcha's to look out for. We are going to upgrade from ARS 5 to 7 as well! kind regards shafq
Hi Jake,
From what I've seen so far, these forms are used for Service Level Management
7.0
You can configure a Service Target in SLM to use a "Business Entity".
You then relate each Business Time "Segment" to the "Entity" it belongs to in a
Parent-Child, One to Many type heirarchy. The Entity is
**
AND I did classify it as OT.
I think they may change the name now that I brought it to their
attention... darn!
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan
PalmerSent: Monday, August 21, 2006 11:13 AMTo:
arslist@ARSLIST.ORGSubjec
Are you talking about 'BMC Remedy ITSM 7.x: Implementation Workshop'
http://www.bmc.com/education/servicemgmt/courses/rsmg-itiw-0700.htm
I don't see the objectives you listed. (see below)
I had the same problem since the EMEA group won't let me take this course
without the 'CMDB 2.0 Best Practic
**
lol ... at least we don't have to class this as Monday humor since it did have a core detail regarding legitimate servers !!
On 8/21/06, Rick Cook <[EMAIL PROTECTED]> wrote:
**
Oh, be honest now - if I hadn't said it, one of you eventually would have!
Rick
From: Action Request System d
**
Hey, Tony, welcome back! You're in for a lot of fun
with ITSM 7. I like the general idea they were trying to
accomplish with the new release. I still question the quality of the
execution of that idea.
Ask us the questions, though there be dragons
there...
Rick
From: Action Reques
Title: Business Time 2.0
**
Hello listers,
Has anyone here used the Business Time 2.0 forms that comes packaged with ARS 7.0? In particular, I'm interested to know how you're using the Business Time Shared Entity and the Business Segment-Entity Association forms. The documentation from Reme
**
Hey everyone!
After a few years off, I have placed
myself smack dab in the middle of the (BMC) Remedy world once again. I've
been lurking around here for a week or so, and I'm glad to see my favorite
folks/posters are still around.
I'm starting up with a full ITSM7/CMDB/RKM
installation; pre
**
The clients working on windows environments are not affected. Only the users working from CITRIX env.
In the remedy support page there are 3 tables refreshing on display (Incidents table, requests table and problem-cases table). No images as such are placed.
Why is this affecting ONLY the cit
Title: RE: OT-Remedy - new server name
**
Oh, be honest now - if I hadn't said it, one of you
eventually would have!
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J
C-E LCMC HQISEC/L3Sent: Monday, August 21, 2006 7:58 AM
Title: RE: OT-Remedy - new server name
**
Rick:
OUCH!
This is actually turning out to be painful!
James M.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, August 21, 2006 7:56 AM
To: ars
Very bad.
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-267-6628
sf49fanv AIM IM
RogerNall Yahoo IM
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
Well, we can hope that the new server situation doesn't cramp your
style.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: Monday, August 21, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: OT-Remedy -
Title: RE: OT-Remedy - new server name
**
ARRHHH!
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, August 21, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: OT-Reme
**
The one issue we had was that all of the arf and arx files were being stored in the same folder on the CITRIX server. After a day or so it would take the user tool a long time to bring up a form because it had to hunt through several thousand cache files. Deleting the cache files helped in the s
**
Is there a table field refreshing or an image on the new
tab? Those are usually the most likely suspects.
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason
McDonaldSent: Monday, August 21, 2006 7:49 AMTo:
arslist@ARSLIST.ORGSubje
My little Remedy world is changing. I have always just had one server
for the database and the application.
Now I will have a database and an application server.
The database server will be called dbremedy Pretty normal.
The application server will be called remedy-mid01 Convert
**
Well, when a user is changing tabls in helpdesk 4.00.03, the aruser window freezes over and it takes almost 5 mins for the tab to refresh.
On 8/17/06, Frank Caruso <[EMAIL PROTECTED]> wrote:
** What types of performance problems?
On 8/17/06, Jason McDonald <[EMAIL PROTECTED]
> wrote:
**
Title: RE: Encryption and Remedy ARS 6.3
**
Axton:
That was a quite lengthy reply to the question but through.
James Mckenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Monday, August 21, 2006 7:
Thanks for the helpful information seeing as this will be my first User group
meeting.
I appreciate it.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Sunday, August 20, 2006 7:28 PM
To: arslist@ARSL
http://arswiki.org/wiki/index.php?title=Securing_ARS#Securing_Communications_Over_the_Wire
1) Is the user name sent as clear text?
Yes, if no encryption level is configured
2) Is the password sent as clear text?
Never
3) Are both the user name and passwords sent as clear text?
Never
4) Is the
**
Thanks Mathew,
Good information. Good to have basic encryption for free I guess but like you said if you want the real good stuff you got to buy it. I think we are more interested in the premium package and are looking on that option currently
Joe.
- Original Message From: Carey Mat
Title: RE: Running Remedy w/o Maintenance ?
**
Thank you for all the replies.
One of my personal main concern, beside the technical challenge, is the lack of being able to stay in touch / keep yourself updated with the latest product developments - and if that is only for having a look at t
**
Just thought I'd throw out the solution I ended up
with. I created a form that contains the allowable extensions, giving the
customer the ability to modify those. I have a temp field into which the
extension for a given attachment is temporarily stored, so that it can be
compared agains
We've got Remedy AR System 7.0 (with latest patch) running on our Linux Red
Hat 4 server and are trying to use a web service called in our java code
(Get, GetList, Create, Set).
We use the WSDL2Java (Axis 1.2) tool on the WSDL generated by the AR System,
and are using that code to call the web ser
Joe,
(
I know this is now an old thread, but there were some details that
were left out that I think are necessary to understand this topic. So
here they are
)
Remedy's API has not passed the password in the clear for years. The
password value has been ONLY encoded with an propritary format.
Hi Robert,
We have been running version 4.0.3 on multiple servers (DSO) without a
support contract for many years ( at least 4 that I've been there).
Not necessarely an easy thing, but we managed. I guess it makes you more
creative :-)
We have had to change NIC card on a server, and I found ou
weekly timing test
___
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