dear listers,
I can see the following line in the arerror.log file
390620 : User is currently connected from another machine. (ARERR 9084)
Client already connected - username:admin client-type:9
original-IP:dfbc76cd5c0a1e46:24e801:11c50c35489:-77b8
What will happen if the user enters some other number (say 2007) in
the email ID field which by chance matches some other group ID (and
assuming no user exists with username = 2007) ? As per the current
logic, email should be sent out to all members of the group ID 2007.
Next, what if the user
We are looking to check if our assumption is correct or not. For an incident
on the incident form we have a tab titled 'SLM' which has various details
regarding the SLA's allocated to that incident.
In order to return the information displayed in on the SLM tab for each
incident we have joined
UNCLASSIFIED
Verify that the person's SMTP address on her People Record and on her
User record match and are in the correct syntax.
Sandra Hennigan
OSD Enterprise Remedy Administrator
Office # 703-601-0789
Apparently, there is nothing that cannot happen today. Mark Twain
-Original
Ahh, I hate this..
That is a user whom is connected through the mid-tier. Basically, remedy
cannot see their IP address because of network settings, or something, I
forget why.
They may not even be connecting from a different address. My arerror.log
is full of these, and it actually causes a few
Sree, I think that your logic sounds solid, however I am not going to
test it :) Setting a ticket assigned to 'Public', I don't think would
send emails out to people, but I'm not going to take a chance on it by
testing it.
I know for a fact that setting an assigned to field to 0 will send out
to
Okgranted...I have never tried a push to a dynamic form, static
field...and then use a setfield with the Copy-Field-Value...I'd never
considered doing it in that particular combination. Sounds a bit like a
backhanded way of doing itbut you're right...would likely work...if you
did a push
This is allegedly a true story. Engineers at a major aerospace company
were instructed to test the effects of bird-strikes (notably geese) on
the windshields of airliners and military jets. To simulate the effect
of a goose colliding with an aircraft traveling at high speed, the test
engineers
I read about that. The gun was affectionately named the Rooster Booster
--- J.T. Shyman
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pruitt, Christopher J
Sent: Friday, December 05, 2008 8:36 AM
To: arslist@ARSLIST.ORG
Subject: OT -
ROFL!
I wonder what's more expensive? Explosive rounds or frozen chickens? We may
be able to simultaneously defeat terrorism and feed third world nations...
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Pruitt, Christopher J
Sent: Friday,
Haha, Jennifer, that was funny. Thanks for making my day with your
follow-up humour.
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer L
Sent: Friday, December 05, 2008 8:50 AM
To: arslist@ARSLIST.ORG
Can we change the default date format MM/DD/ of remedy to MMM/ DD/ .
Regards,
Rohini Prasher
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Hi
on the server side you can do this by setting ARDATE env. variable.
Kind Regards Conny
Von: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Im Auftrag von Rohini Prasher
Gesendet: Freitag, 5. Dezember 2008 16:40
An:
Zero Liability Season's Greetings
Please accept with no obligation, implied or implicit, our best wishes for
an environmentally conscious,
socially responsible, low stress, non-addictive, gender neutral, celebration
of the winter solstice holiday,
practiced within the most enjoyable traditions
Thank you; however, your best wishes, as stated in the initial paragraph,
while accepted in good faith, are not working as advertised. Likewise, the
second wish, as stated in the second paragraph, was invalidated by the fact
that previous wishes of this type have not come true. Obviously, it
Folks, I've got a need to join the Group and user forms so that I can report
off of the group form and show the members of each group.
I can't figure out how to do it! Something in the back of my head keeps
saying I'm approaching it wrong, but I try not to listen to the voices in my
head!
Hear, hear!
Before I determine whether to accept said wishes, please disclose the full
identities of Our in paragraph 1, and We, paragraph 2. Also, please define
America in paragraph 2. Does America include both North America and South
America, include the United States of America but exclude
Take a look at the active link that fires on 'SHOW MEMBERS' button in the
group form. Copy that open window qualificationand use that as your
join criteria for the join formsee if that works for you...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
I'm sure the original wisher would be more than happy to replace your
non-functional wishes with brand new ones but please note that due to the
high volume the wish business experiences this time of year that it may be
6-8 weeks before the replacement wishes arrive. Sorry, but delivery in time
for
Good thought, I actually had tried that. It set's a display only char.
field on the Group form with the group ID, and then runs the query to pull
back members. The only way for me to do that would be to create a new field
on the Group form, and I really don't want to do that! I may just have to
I think there are quite a few suppressed lawyers on this list!
On Fri, Dec 5, 2008 at 12:22 PM, J.T. Shyman [EMAIL PROTECTED] wrote:
**
I'm sure the original wisher would be more than happy to replace your
non-functional wishes with brand new ones but please note that due to the
high volume
Warren,
I thought there was a way to do that already, but I am dealing with 7.x not
6.3.
You might need to do a join.
Howard
On Fri, Dec 5, 2008 at 12:04 PM, Warren Baltimore [EMAIL PROTECTED]
wrote:
** Folks, I've got a need to join the Group and user forms so that I can
report off of the
If anyone has ever successfully used the fixSIMAfterITSM cmdbdriver
script, can you shoot me an email please? It doesn't look like its
working, but then I'm not 100% sure what it should look like.
Thanks,
Thad Esser
Remedy Developer
Argue for your limitations, and sure enough, they're yours.--
Didnt they do experiments similar to this on Mythbusters?
Im sure I have seen one episode when they tested the myth about people flying
out of a window from an airplane when the window is broken.
I wonder if they did the test with a chicken
Thanks
Peter Lammey
ESPN IT Client Architecture
Do you really think that Adam would pass on a chance to build a cannon that
would shoot a frozen bird through a window? Of COURSE they did a show on
that some years ago!
One of my favorite shows on TV!
On Fri, Dec 5, 2008 at 9:49 AM, Lammey, Peter A. [EMAIL PROTECTED]wrote:
** Didnt they do
Manish:
It sounds like you could use Filters that fire on Submit/Modify to push the
Remedy data to the B2B application using a Set Fields (Web Service) action, and
you should be able to use the same idea, only applied to the B2B application,
to have it push data into the Remedy web service.
I used to work there and have seen the infamous Chicken Gun first hand.
It's located at Arnold Air Force Base, Tullahoma, TN.
Thought you guys may enjoy the link =
http://findarticles.com/p/articles/mi_m0JCA/is_/ai_n15623212
Cheers,
Jase Brandon
Quality Technology Services
On Fri, Dec 5, 2008
oh yes, and I almost forgot... guess what software they use to run the whole
thing - you got it - REMEDY.. ;-)
Nothing like an Incident that says - Please dispatch sanitation to Chicken
Gun after testing at 1800
Jase Brandon
Quality Technology Services
On Fri, Dec 5, 2008 at 1:15 PM, Jase
I have never worked with the web service, not once during my fifteen years
of ARS development. Now you understand why I would ask, where does one
attack IIS server names, permissions and such?
I looked int the IIS management tool, but failed to see anything of this
sort.
Thanks.
On Wed, Dec 3,
Yupthe name of the episode was 'Chicken Gun'...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Friday, December 05, 2008 10:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT - Friday Humor
**
Didnt they do
I was talking about the Open Window action...it uses a qual of
( 'Group List' LIKE ( $Group Number$ + ;% )) OR ( 'Group List' LIKE ((
%; + $Group Number$) + ;% )) OR ( 'Computed Grp List' LIKE ( $Group
Number$ + ;% )) OR ( 'Computed Grp List' LIKE (( %; + $Group Number$)
+ ;% ))
if you
Bob - I am making an assumption that you are simply trying to get to the
mid-tier configuration. The permissions are set directly on the
directory-structure file path within the installation directories. You
would need to highlight the root level of your Mid-Tier and/or WEB-INF
directory
BMC Software cut 350 jobs, including 50 here in Houston
By BRAD HEM Copyright 2008 Houston Chronicle
Dec. 5, 2008, 12:03PM
BMC Software will cut 350 jobs, including 50 in its hometown of Houston,
by the end of the month, the company said today in a regulatory filing.
The cuts are expected to
Gotcha! I'll give it a shot.
Warren
On Fri, Dec 5, 2008 at 1:50 PM, LJ Longwing [EMAIL PROTECTED] wrote:
** I was talking about the Open Window action...it uses a qual of
( 'Group List' LIKE ( $Group Number$ + ;% )) OR ( 'Group List' LIKE ((
%; + $Group Number$) + ;% )) OR (
Hi all,
I need help on this one. I don't understand why it is not working...
I have a workflow that works fine on the native tool (User tool) but not
at all on the midtier. The runprocess action is supported by the midtier.
This is what I did (and it works fine with the native client):
On a
Try putting a file::\ in front of the URL, I think. You might have to
dig around for the exact syntax. I'm not sure if this will fix it or
not, but it seems like a familiar idea to me.
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED]
Here's the situation. We're doing approvals by CI. Our Business
Approvers are not always support staff. We have about 75000 CIs and
business approvers are required in 3 of the 4 approval phases for 90% of
those CIs. I need a way to build a grouping of non-support people and
support staff
What about using a different Run Process Action (use $PROCESS$ in a Set
Fields action to get the result).
PERFORM-ACTION-OPEN-ATTACHMENT field_ID
Opens an attachment from an attachment field, and returns a value of 0
(Successful).
If the attachment is not opened, the command returns
I seem to remember they goofed up their testing as well... They forgot
to make sure the windshields they were testing were even rated for
bird-strikes.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Friday, December 05, 2008
Fred,
I retried the View field and it works!!
I had to flush the midtier cache 3 times for it to work ...
A big Thanks!!!
Pascale Boyer
503-745-2159
[EMAIL PROTECTED]
Sent by: arslist@ARSLIST.ORG
12/05/2008 01:28 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Joe,
Did you ever get this issue resolved? I'm experiencing the same thing with
Tomcat 5.5.25. I also submitted an issue to Remedy Support and verified
that I have the Mid-Tier path in the SLM Collector Service ImagePath value
in the registry.
Jon
On Tue, May 27, 2008 at 4:02 PM, Joe DeSouza
The SLM Collector is basically using the Tomcat wrapper to start Tomcat and
there is a file in the Tomcat \conf\ directory called wrapper.conf. There
is a section that the installer updates that is shown:
# OS dependant for the actual path to AR api lib
wrapper.java.library.path.2=C:\Program
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