http://storesthatarehiring.co.cc/ys66
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Hello everyone,
someone has integrate service desk 7.0 with Numara Footprints?
Thank's
Peter
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Hi,
Can anyone confirm that this is the easiest way to set both VALUE, TYPE
and DATE on a currency field?
Set-Fields: CURRSETVALUE(CURRCONVERT(0, $char$, $date$), $real$)
In the above example, i use a real-type field, but it should work fine
with decimal or integer as well.
Another question
Hi all,
I have information in two source datasets. Applying certain weights, I
reconcilie each one, by separate, to the same destination dataset. The
result is that in destination dataset, for the same ci, I have information
from source one and source two according to my convenience. This is ok.
Hi Folks,
I would like you to share your experience of
installation of BMC Remedy with BMC Service Desk on a HyperV-Virtual
environment?
If so, how the end users will be accessing the console to raise a
request?
Kindly clarify.
Thanks and Regards,
Kailashnath A J
Hi All,
I have a query regarding Discovery Tool. We are using TD1.6 with CMDB 2.0
version. We need to upgrade to CMDB 7.6.
Is TD1.6 is compatible with CMDB 7.6 version?
Regards,
Vidhi Sharma
::DISCLAIMER::
OMG! Its getting more and more interesting with every step!
Ok, thanx to Conny (-i parameter to rpcbind service) now im able to
start ARS server with Register-With-Portmapper:T option without
errors. BUT!!!
Now trying to connect to ARS server with RUT without specified TCP
port I receive error:
I would be curious to understand what all of your thoughts were on the
Overlay feature. It's supposed to support the best practices
customization strategy for BMC. However, what I've heard is that it
introduces so much new workflow (and that it is essentially a brand new
feature), that it doesn't
Dear all,
I am having a little problem with the workflow which controls the stages of
task execution. I have recently applied patch7,8,9 to ITSM7.0.3 suite. The
paches created havoc in my ITSM application. I have managed with the help of
Migrator,
few data dictionary queries and a .def
rant
Quite often (wrong or right) Best Practices is a matter of opinion that
can change from customer to customer. I realize it's a standard decided upon
by those who think they know what's best for the rest of us, but some
customers really could not care less what ITIL (or Gartner, or BMC, or
It turns out this was a known issue that will be corrected as part of 7.6.04
SP1 (which has not been released yet). It was part of Defect SW00389256.
Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com
Confidentiality Notice: This message
We are trying to use Row Level access to limit users access to records based
on two different qualifications.
For example:
User1 is a member of both the manager group and the system1 group. We want
him to be able to see all tickets for system 1 but not for any other
systems. (That part is easy
Use rpcinfo to look at the rpc program/port registration. The output should
look something like this:
agrams@phx-remarsiso-01 agrams$ rpcinfo -p
program vers proto port service
104 tcp111 rpcbind
103 tcp111 rpcbind
102 tcp111 rpcbind
Oh forgot to specify we are using BMC Remedy AR System version 7.0.01.
josepht wrote:
We are trying to use Row Level access to limit users access to records
based on two different qualifications.
For example:
User1 is a member of both the manager group and the system1 group. We want
1) Is there somewhere I can find the full list of commands (or syntax) for
macro files? I have looked and looked and cannot find anything. The best
resource I have found is the help file for armaced.
2) Is there anyway to get the value of a field for use in a macro? For
example, if I have a
Hi,
No there is no such functionality in the macros.
You can define input variables to the macro, but you have to manually
assign this value when you run the macro. Just type $xxx$ anywhere in the
macro, and the user will be prompted xxx, and the value entered will be
passed to the macro.
The
Hi,
Has anyone made real use of the currency fields?
By real I mean more than storing a single value+type to be edited or
displayed?
The lack of input on my various questions seems to indicate that no one
has really used the Currency Ratios and conversion functionality...
Best Regards
Offhand question ... Did the ARS rpc info get added to the /etc/rpc file? If
you cat the file you should see the ARS ports 390600 thru 390695 (yes some
numbers are skipped).
Also you want the Plugin-Port in the ar.conf (as that is how the arsystemd
process communicates with the arplugin
I am working on a project where we used your non ARS application to get the
machine name. THe developer that has been testing it has encountered some
issues. Can you contact me at the email address listed below so that he can ask
a couple of questions. We know time is money and we can discuss
Has anyone taken a look at ms system center service manager and compared it to
Remedy's ITSM? What did you think about it?
It states it delivers a platform that adapts ITIL best practices, it has a
CMDB, and comes with incident, problem and change management..
It is, to be kind, immature. Even the egos at MS don't intend to have it
competitive with the big dogs like BMC and HP. It will be targeted at the
SMB market while they work out the kinks and make it more scalable.
Meanwhile, BMC will stay several steps ahead of them, because this is their
I agree. Could be a potential issue if management is a mickey koolaid drinker..
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Wednesday, March 09, 2011 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: system center service manager
Any idea when this patch may be made available and what are the fixes slated
to be implemented as a part of this patch for both the ITSM and other
applications as well as the AR Server?
Sometimes I wish BMC Support site had the ability to have its support users
view a dynamic list of:
1)
This is what BMC Support sent me a few hours ago.
Hi Christoper,
We are able to reproduce the problem with dev studio 7.6.04 on AR 7.1, and we
also see the same error.
We were able to locate the defect which describes about this.(defect#
SW00389256) It is fixed in dev studio 7.6.04 SP1 ,it is
no,
you need Tideway version to use discovery with latest cmdb.. ADDM
On Wed, Mar 9, 2011 at 7:12 AM, Vidhi Sharma vid...@hcl.com wrote:
**
Hi All,
I have a query regarding Discovery Tool. We are using TD1.6 with CMDB 2.0
version. We need to upgrade to CMDB 7.6.
Is TD1.6 is compatible
The FB variables themselves have values hardcoded in the run if and then
when I open thr form that the FB's are on I also set default values. That
all works fine. Then you start seleting items from the drop down menus and
it changes (refreshes) the FB for 3 to 4 times and then just stops
Hi All,
I'm looking at upgrading our midtier to a more recent patch level (currently
7.5 P3) to fix an issue related to some users' time zones and am seeing a
change in behavior. In P3 or earlier, on the home page, the Quick Links
section comes up very quickly after logging in. In P4 or
Hi Listers ,
I have created a Java ARDBC plugin and connected to external database as
soon as I load my plugin in the Vendor form I see the available Vendor
tables which are arcontainer,arctr_groups_ids,
arctr_subadmin,ardefnrel,arref_group_ids,arreference,arschema...
when I select arschema I
I don't see why it wouldn't still work.
TD pushes data to the CMDB using the Remedy api. This route is still there.
Your upgrade will preserve the TD classes and attributes added when you ran
the integration.
From: Action Request System discussion list(ARSList)
So most of us who use these phones know that Apple iPhones (maybe iPads too?)
do not support Flash, and most of the new ITSM consoles use Flash. So its
obvious that currently, iPhones (and perhaps iPads) are not compatible with
these applications.. Do the wireless views use Flash?
Has anyone
Aeroprise created an iPad application that they demonstrated at the WWRUG in
Las Vegas. Yes they had to create a new frontend to SRM.
-Original Message-
From: Joe Martin D'Souza jdso...@shyle.net
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Mar 9, 2011 3:56 pm
Subject: Slightly OT:
Joe,
Right on queue, check out this article on Adobe's new Wallaby
initiative to convert Flash to HTML5 in an effort to break into the
mobile phone/tablet market!
http://arstechnica.com/software/news/2011/03/adobe-targets-ios-with-wall
aby-flash-to-html5-converter.ars
Tauf Chowdhury |
Supposedly there is a web browser app named Skyfire that can handle flash.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Wednesday, March 09, 2011 3:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Slightly
Hi Roger,
Is it a browser based application or a iPad application? Did they say they may
me making something similar for an iPhone?
Joe
From: Roger Justice
Sent: Wednesday, March 09, 2011 3:58 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Slightly OT:
That’s an interesting bit of news. I had never heard of it.. Thank you for
sharing.
Joe
From: Chowdhury, Tauf
Sent: Wednesday, March 09, 2011 4:01 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Slightly OT: Mid-Tier and Apple iPhone...
**
Joe,
Right on
Skyfire is for Flash based video playback - not general flash applications.
http://www.skyfire.com/
Skyfire enables users to play millions of flash videos from the web that
otherwise do not play or play poorly on mobiles. Unlock the content trapped
behind those flash error messages when
Meaning it has an internal engine (not flash) which can handle 'all kinds'
of flash objects???
Joe
-Original Message-
From: Puente, Christopher J Mr CTR USSOCOM HQ
Sent: Wednesday, March 09, 2011 4:01 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re:
Yes that’s what I thought when I read that which is why I asked if it
supports 'all kinds' of flash objects.. The Remedy ITSM consoles do not
contain flash videos.. They contain Flash action objects such as buttons,
menus, etc. Those will not be handled by a flash video controller..
Joe
What you are seeing is a list of vendor tables (which you can create a Vendor
Form against) exposed thru the getListForms method in your plugin. If it is
listing the tables on the remote system you would need to pick the T table of
the form you want.
-Original Message-
From: Action
Frederick,
both - altered /etc/rpc file and Plugin-Port option in ar.conf - are
already in place, thanx.
On 9 мар, 19:10, Grooms, Frederick W frederick.w.gro...@xo.com
wrote:
Offhand question ... Did the ARS rpc info get added to the /etc/rpc file? If
you cat the file you should see the ARS
Another option if the customer has a Citrix environment is to use the Citrix
Receiver. There is one for iPhone/iPad and Android. With Citrix you are
then using a supported browser on a server that hopefully has Flash
installed. You can use the WUT for that matter (while supplies last).
Jason
Alternately you could even use the view CHG_Change which will contain all
the fields in a more legible English like names like Description instead of
C8..
Joe
-Original Message-
From: Grooms, Frederick W
Sent: Wednesday, March 09, 2011 4:27 PM Newsgroups:
Yup, that’s the Remote Desktop like option using CDE right?
Joe
From: Jason Miller
Sent: Wednesday, March 09, 2011 4:36 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Slightly OT: Mid-Tier and Apple iPhone...
** Another option if the customer has a Citrix
Joe,
Apple iOS does not support browser flash for either the iPhone, iPod or iPad.
Apple reconsidered its position on flash apps targeted for iOS, with the caveat
that there be no calls to external functions.
“Jailbreaking”, while legal, subjects the iOS device to hackers. If
“jailbroken”
Yes, I believe it uses some form of terminal services (I am not a Citrix
admin though).
On Wed, Mar 9, 2011 at 1:39 PM, Joe Martin D'Souza jdso...@shyle.netwrote:
**
Yup, that’s the Remote Desktop like option using CDE right?
Joe
*From:* Jason Miller jason.mil...@gmail.com
*Sent:*
Thanks for that information. I am just getting into the whole iOS thing more as
a hobby, so am still learning about the OS and its features.. This is useful
information. I wasn’t aware of the security side of things when I jail broke my
iPhone a couple of weeks ago. I did it cause I thought it
I just picked up a Motorola Xoom, an Android tablet device, which will have
Adobe Flash 10.3 support within the next few weeks (if one believes the hype,
in any case). I plan on testing it out against our Remedy applications just as
soon as that happens (over the air update).
I'll let
Have you tried Safari with the new update of iOS 4.3? It was released 2 days
ago and from the release notes is supposed to be a lot faster in performance
than the one bundled in iOS 4.2 and below.. I just updated mine today and it
does feel like the pages load quicker than they used to..
Joe
I am posting this on behalf of the recruiter below - please do not
contact me or reply to the list, contact her directly.
Permanent 120K -150K Package - Senior Remedy Developer for Global
Managed
Grooms, Frederick W, thanks for responding to my mail
So I have to add the getlistForms method in my Java code one more simple
doubt is in that method I can get all like Attachments, data time values as
well.could you please correct me If I am wrong.
Thanks
Grooms, Frederick W wrote:
Joe Martin D'Souza thanks for replying to my doubtI will probably go with
the CHG:Chage table as you mentioned again thanks for helping me.
Thanks
Joe Martin D'Souza wrote:
Alternately you could even use the view CHG_Change which will contain all
the fields in a more legible English
CHGunderscoreChange
CHG_Change
Not CHG:Change - you will not find that.. You will not find attachments
there though.. Attachments are stored in the B tables. The related B table
for Change will be B followed by the schemaID for CHG:Change..
Attachments however are read using AR Systems
So I was looking at the compatibility of this system and this is what it says
as far as the database is concerned if you intend using MS-SQL database..
DB Type: Microsoft SQL Server
Version: 2000 - SP4+, 2005, 2008
Edition: Enterprise
Comments: DB locale must be set to English values
H dear listers
We need to migrate foundation data from production server to quality server, in
your experience, what is the best way to migrate foundation data from a server
to other?
The architecture is the next for both servers:
Oracle 11g Database
Solaris 10
AR Server 7.6.03
ITSM 7.6.03
Matt,
Does the Xoom ship with any Flash? I have access the Atrium Console from my
Droid X with Flash 10.1. The problem I found was I had no way of right
clicking to expand/collapse relationships.
I don't think the Flash will be the problem with the Xoom as much as some of
the native Mid-Tier
Is it a custom app?
Maybe you can create a console for the customer group users and a table
field that only shows resolved tickets by hard coding the status comparison
in the table query? They will already have permissions to the records by
being a member of system1 and then you just limit their
I may have over thought this in my previous reply... How about having
another form that relates customer group to system (you probably already
have one). Then have a filter would fire when the status changes to Close,
look up the corresponding customer group for the system in a Set Fields and
Hi Listers,
I am getting each arlist emails 5 times in my inbox, kindly suggest me how to
prevent duplicate emails. Whenever I update any changes to my subscription I am
getting an extra duplicate email. I.e I will start getting each emails 6 times.
Thanks Regards,
Raja v.
Please do not
Its something to do with your mail server or how your client is receiving mails
from the mail server.. if you are using outlook or any such email client using
pop and smtp to send and receive mails, the process of receiving mails must be
getting timed off and restarting resulting in
No me either.
Have you set any forwards/rules?
With Best Regards
Rajesh
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Joe Martin D'Souza
Sent: Thursday, March 10, 2011 11:36 AM
To: arslist@arslist.org
Subject:
No I haven't set any forward rules. Juz move to folder in outlook. Previously
when I was using different id with arslist I was getting emails only one time.
I had tried de-registring from the arlsit and registered again, still the
result is the same. I will check on the mail server options as
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