Hi,
We are upgrading AR System/ITSM to 9.1. I am looking for the installer for
the most recent version of Analytics.
I found:
https://docs.bmc.com/docs/display/public/BABSM8100/Home
A team member is telling me that BSM Analytics 8.1 is not correct. He says
there is another version of BMC
Hi,
Does anyone have a link to the Smart IT 1.4? Or is there not any
documentation for Smart IT 1.4?
I hope this is not another case where the documentation is missing.
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Hi,
Is this correct for the 9.1 installation order?
AR Server
SSO
MidTier
SmartReporting
Atrium CMDB
web service components
Atrium Integrator
Process Designer
Drift Management
ITSM
SRM
SLM
I do not believe we currently use Drift Management. Is this required or
optional?
ORG> mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy
Morris
Sent: Monday, May 16, 2016 6:56 PM
To: <mailto:arslist@ARSLIST.ORG> arslist@ARSLIST.ORG
Subject: [Non-DoD Source] OT: Upgrade to 9.1 Part-time Work
**
Hi,
Looking to hire a resource to assist us with the
Hi,
Looking to hire a resource to assist us with the 9.1 Upgrade.
Requirement: Good experience with implementing the 9.1 BMC ARSystem/ITSM
Upgrade.
If interested, please let me know your availability and forward your resume.
Thanks,
Kathy
Thanks Misi.
Would my running the Maintenance Tool in production put the system in Admin
mode, and prevent users from working?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Thursday, April 21,
Hi all,
We want to perform a health check of our Remedy environments.
I was going to run BMC's Maintenance Tool in production. I am concerned
though.
Would running the tool, put the system in Admin mode?
We do not want to affect any performance in production.
Are there any other
Hi All,
Does anyone know what reason there would be to store printer CIs in the
BMC.CORE:BMC_ComputerSystem table - with the Class Id as BMC_PRINTER?
To my knowledge, printers are stored in the BMC.CORE:BMC_Printers table to
inherit the properties of printers.
Hi,
Does anyone know how to view the SLT (SLM) associated with an SRD?
I am not seeing the details within the SRD.
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Where the Answers Are, and have been
Hi,
There is record in the Form A REC1425.
When I Advanced Search in the form :
'Record Number = 1425 (this does not work)
'Record Number = INC1425 (this works, the record appears).
The field is set to QBE=Anywhere.
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Wednesday, September 10, 2014 11:36 AM
To: arslist@ARSLIST.ORG
Subject: Search
**
Hi,
There is record in the Form A REC1425.
When I Advanced Search in the form :
'Record Number = 1425 (this does not work)
'Record Number = INC1425
on the form Definitions, or if you do this first and it
automatically does it for you.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, September
Hi All,
We are on AR System/ITSM 8.0
How do I add an application to the IT Home Page.
Not sure how to add it on the panel.
I usually use the defaults Incident Management, AR System Administration,
Change Management, Atrium Core, etc.. however we need to add new categories
and
-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, September 04, 2014 3:16 PM
To: arslist@ARSLIST.ORG
Subject: IT Home Page Add Applications and Sub-Categories
**
Hi All,
We are on AR System/ITSM 8.0
How do I add
Hi ALL,
We are trying to build an AIF form that will generate two Change Management
Tickets.
The goal is - we need to build a relationship between the two tickets.
What is the best approach? How can this be done?
Is this a customization? Does anyone know what BBT or BBP means in terms of
Hi All,
We are on Linux and want to integrate SCCM (SQL) with the CMDB 7.6.4. The
Seamless Connector is not an option.
I know that I can use AI or AIE. However, I was told that because our SCCM
is on SQL - we cannot use AI or AIE.
When I went to build the database fields the SQL tab is
able to ask the Program Manager directly,
but what I'd really like to do is get to that end user.
I think there are a lot of us in the same boat.
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent
Hi,
Our Remedy team is having its challenges. Our Management has placed a
person who has no technical clue about Remedy, or any aspect of software
development to manage the critical Remedy Projects. Management seems to
think that you do not need Remedy experience to manage these type of
Hi Claire,
I have not seen mail from the list for a couple of days with the exception
of 1 or 2 emails.
I was wondering if other people were experiencing this issue.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent:
Hi,
ITSM 7.6.4 Database Oracle 11
Because our Dev Server is performing so poorly, I am building a new Dev
server.
I need to move a large amount of data from our Dev server to another
external Dev Remedy server that is not on the same network.
I do not have two Remedy migrator licenses.
Hi,
We are 7.6.4 AR System, ITSM and on our development server we are receiving
:
Jvm 1 : EXCEPTION:ERROR 91 : RPC call failed; ONC/RPC call timed out.
This error occurs in the reconciliation job logs, when third-party tools are
passing data into the dataset.
We also receive Data
**
Or the client behaviors to unselect limit to 1000
User pref is other
Sent from my iPhone
On Mar 24, 2014, at 3:45 PM, Rick Cook remedyr...@gmail.com wrote:
**
Kathy, it uses the lower of the client or server numbers. Check your user
preferences.
Rick
On Mar 24, 2014 12:44 PM, Kathy
Hi All,
On the development server, I modified the server configuration max entries
GetList entries to 15,000.
However, for some reason I can still only see 1,000 entries for search
results.
I looked in ar.cfg however I did not see anything unusual.
Is there another setting that is
Hi,
Sometimes when we run the reconciliation jobs, we find some of the CIs that
are Dataset A do not make it to the BMC.ASSET.
For example, the computer may have been created in BMC.ASSET, however the OS
was not created in BMC.ASSET after reconciliation.
OR
The computer may exist in Dataset
Hi,
AR System/ITSM 7.6.4
We are developing advanced reporting with lots of calculations. With
Business Analytics, I like the way the web interface shows the reports and
you can click the link and the incident/change ticket opens up. I just wish
I could get this same functionality to work
Hi Janie,
I would definitely like a PDF of this document if you do not mind.
Thanks!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Janie Sprenger
Sent: Thursday, February 13, 2014 8:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Asset
Hi,
We are planning the upgrade from 7.6.4 to 8.1. Wondering what others have
experienced with a 7.6.4 to 8x upgrade. Our company feels this upgrade is
going to be very difficult. We have never archived any data. There were
over 100 hotfixes applied to 7.6.4. Besides the release notes, is
Hi,
Does Business Analytics compare what is in a Remedy table against similar
attributes in a .CSV file?
For example if login ID is in the Remedy table, and in the .CSV file?
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Hi,
We are trying to modify the HPD:HelpDesk form and we are having trouble with
the panels.
In the Add Info section, next to the Notes field we want to add a
Date/Time field in the white space.
In the Developer Studio panel properties, when I try to increase the panel
width - the size is
@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, November 15, 2013 1:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Panels 8.1
**
You did not list the version, if it is 7.6.04 or later you will need to create
Overlays.
-Original Message-
From: Kathy Morris kathymorris...@aol.com
Hi all,
We have a production issue - how do I restart the plugin server?
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Where the Answers Are, and have been for 20 years
Measurement
**
If you take and subtract 1 date from the other you will get total seconds
between them. Divide by 60 to get total hours.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, November 07, 2013 2:17 PM
: Time Measurement
**
Kathy,
You may want to put $Start Date$ into an Int field before you do the
/3600.but in general your setfield doesn't make allot of sense.
On Fri, Nov 8, 2013 at 8:55 AM, Kathy Morris kathymorris...@aol.com wrote:
**
**
I had created an active link to set
**
And Hours is an integer field? Try
(($End Date$ - $Start Date$) /3600)
order of operations stated that it would have done the divide before the
subtract
On Fri, Nov 8, 2013 at 9:13 AM, Kathy Morris kathymorris...@aol.com wrote:
**
**
Oops there is a typo.
set field 'Hours
Hi,
In the midst of building workflow to translate the dates to hours.
For example, I want to calculate the total hours between the start date to
the end date within a table. Any ideas on the best way to translate this?
I always struggle with the dates.
Hi,
When BMC makes custom code changes for a Customer, do they provide
documentation of the changes made to the system? (i.e. workflow)
Trying to figure out what was done.
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: Re: RemedyOnDemand
**
It depends on the contract. Some RoD customers do not have personnel with
the knowledge to understand what was done.
-Original Message-
From: Kathy Morris kathymorris...@aol.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Nov 1, 2013 1:07 pm
Subject
is introduced by BMC as an additional functionality or
offering over and above standard product, customer is informed about the
details and functionality but solution design may not be provided for that.
Regards,
Aditya
Sent from my BlackBerryR smartphone from !DEA
_
From: Kathy Morris
Hi,
When a user has a change request within your organization, does the
Developer write up the CR for the user?
My experience has always been the user writes up the request since it is
their business requirement. Normally the developer is assigned a task.
Just curious how other business are
For $28 /hr - they may get someone who can spell Remedy - that's about it
:)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock
Sent: Thursday, October 24, 2013 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: This
Hi,
AR System 7.6.4 / ITSM 7.6.4
Via Dev Studio, I added a field under the Work Info tab on the HPD:HelpDesk
form in an overlay.
The field is not showing up in MidTier after I cleared the cache and AR
Server was restarted. Am I missing a step?
When I create new regular forms - the same
this happened to us is a panel issue, field overlap, or permission
issues..
On Oct 23, 2013 10:15 AM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi,
AR System 7.6.4 / ITSM 7.6.4
Via Dev Studio, I added a field under the Work Info tab on the HPD:HelpDesk
form in an overlay.
The field
state.
On Wed, Oct 23, 2013 at 11:42 AM, Kathy Morris kathymorris...@aol.com
wrote:
**
Now I'm toast. I moved this field on HPD:Help Desk and the somehow the
process bar is down on the buttom of the screen.
This Help Desk form was created as an overlay. I am wondering if I can just
delete
Hi,
We have a requirement to generate Incident tickets based on email content.
Example: if the email starts with Provisioning then automatically route
the ticket to the provisioning team. Is this a complex task to do? Would I
use the email template workflow or is there a better way to do
/ITSM 8 that
allows this to be done. The original code may be on communities.
Sent from my Verizon Wireless 4G LTE DROID
Kathy Morris kathymorris...@aol.com wrote:
Hi,
We have a requirement to generate Incident tickets based on email content.
Example: if the email starts
Hi,
Does anyone know who we can contact on a Sr. Management level at BMC
regarding technical support?
We are not happy at all with the level of support we are receiving.
If you like, you contact me directly for any recommendations.
Kathy,
Would you mind sharing BMC Support Ticket ID that you are dealing with BMC
support, so that I can take it forward to BMC Support management.
Thank you,
Kiran
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent
that avenue.
and (since I try to put a bit of levity into everything) of course there is
also mitt.rom...@baincapital.com
- Original Message -
From: Kathy Morris kathymorris...@aol.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, October 2, 2013 12:10:01 PM
Subject: Re: BMC Customer Support
**
We
Hi Jon,
Thank you for your email.
We found a Manager to speak with at BMC. My co-worker who is responsible for
Vendor relations is escalating the issue as we speak.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jon
Hi,
We are using the cloud technology with BMC for ITSM applications.
When you have an Admin account - what changes can the Customer's development
team make to the application?
How does changes to Remedy applications work within the cloud?
BMC mentioned they make changes - however we want
T :.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, September 05, 2013 1:28 PM
To: arslist@ARSLIST.ORG
Subject: Categorizations
**
Hi,
We are looking to use TPL to correct the name on Category, Type, Item
this appears to be a bug since
the CTI is hard coded.
-Original Message-
From: Kathy Morris kathymorris...@aol.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Sep 6, 2013 10:28 am
Subject: Re: Categorizations
**
Hi,
How do I change the CTIs that came from ADDM thru normalization
Hi,
We are looking to use TPL to correct the name on Category, Type, Item for
some assets discovered in ADDM.
About how long would this take to fix in ADDM using TPL? (1/2 hour, 1 hour,
2 hours? )
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Hi,
We stopped an escalation from running, however the records are still
processing in the database - how do we stop the workflow from completely
processing after the filters/escalation have been disabled? This is hosing
our system.
, 2013 11:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Escalation
Possibly restart your AR System Services?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Tuesday, August 27, 2013 9:29 AM
To: arslist@ARSLIST.ORG
case scenario is you might have to
restart the server.
Brian Goralczyk
Phone 574-643-1144
Email bgoralc...@gmail.com
On Tue, Aug 27, 2013 at 11:29 AM, Kathy Morris kathymorris...@aol.com
wrote:
We have tried restarting the services a few times. This workflow is
absorbing all of our
: Escalation
Possibly restart your AR System Services?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Tuesday, August 27, 2013 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Escalation
**
Hi,
We stopped
Hi,
I am trying to remove specific records from a table (T350).
If I run a SQL query on a Remedy form that has a T-table (T350) with a
B-table (B350) attachments,
Am I going to be able to delete the data in both tables?
My query:
Select C8 from T350
Where C8 = 'Reconciliation'
My
a truncate on the
T H and B tables
If it is the RE:Job Runs form the records on only for reference..nothing
else..
Regards,
Ryan.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, August 15, 2013 10:43 AM
To: arslist
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, August 15, 2013 9:26 AM
To: arslist@ARSLIST.ORG
Subject: SQL Query
**
Hi,
I am trying to remove specific records from a table (T350).
If I run a SQL query on a Remedy form that has a T-table (T350) with a
B
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Thursday, August 15, 2013 9:26 AM
To: arslist@ARSLIST.ORG
Subject: SQL Query
**
Hi,
I am trying to remove specific records from a table (T350).
If I run a SQL query on a Remedy form that has a T-table (T350) with a
B-table (B350
Goralczyk
Brian Goralczyk
Phone 574-643-1144
Email bgoralc...@gmail.com
On Thu, Aug 15, 2013 at 11:31 AM, Kathy Morris kathymorris...@aol.com
wrote:
**
We are not using the client because it was hanging, and I tried the
escalation to delete the entries however it hung.
Thanks
From
Hi,
We have a lot of re jobs that are aborting.
I am trying to delete reconciliation job runs as they come in that have a
status = abort.
Would a run process filter like this work?
Filter action: run process @@:Application-Delete-Entry $SCHEMA$ $Request
ID$
I only want to delete
Hi,
A business colleague of posed a question to me.
They have 24 X 7 support.
If they purchase 10 fixed AR System licenses, and 40 AR system floating
10 fixed Incident Management license, and 40 floating Incident Management
licenses - about how much should this cost?
Is there a ballpark
Hi,
How do I get users from CTM:People into the BMC_Person class?
We have over 40,000 users in CTM:People, however they are not in BMC_Person.
We need to have the 40,000 in BMC_Person.
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: Wednesday, August 07, 2013 3:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC_Person
** What Version, I know in 7.6.04 that when a People Record was created a
Person record was created automatically.
-Original Message-
From: Kathy Morris kathymorris...@aol.com
To: arslist arslist
Hi,
I have HP Virtual Connect Flex-10 GB Ethernet Modules for BladeSystems.
Does anyone have these type of assets in your environment?
Trying to figure out if these should be classified as NICs, or if we should
create a separate class for them.
These HP Ethernet modules need to be related
Hi,
We tried to set a normalization rule for a class of CIs and it was not
working properly.
If we used a filter to set a field attribute in class BMC_OperatingSystem -
would the filter be more of a performance hit?
Not sure of how the workflow is queried/modified thru the normalization
Hi All,
Using Impact Designer, we are trying to promote a service model that was
created and we keep getting this error below when clicking the promote
button. We turned on logs and we can't find the source of the problem. No
solution from BMC either. I was wondering does anyone know what
Hi,
We are using Impact Model Designer to create a service model.
Does anyone know how the product catalog classifications can affect the
service model?
We would not be changing the CI name.
Does modifying the product catalog classifications (Hardware / Processing
Unit / Server /
Hi,
Update - I am hearing that 90% of our assets cannot be loaded into the CMDB
because it could potentially break the service model???
There is a button called PublishSIM (no / yes - including my providers /
implicit / yes - including myself). Does this configuration control/prevent
Hi,
We did an AR System server install of 7.6.3 and we do not see the ctm:people
form.
Received a successful install message.
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Where the Answers Are,
Hi All,
How do I verify the publish to SIM attributes for each CI in order to
control which CIs are published?
(i.e. implicit; providers/myself)?
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Hi,
Still struggling with creating the normalization rule to set BMC_Component
type relationship attributes to:
Direction = Destination to Source
HasImpact = no
I usually use the Product Catalog form to normalize to set the Catergory,
Type, Item, Manufacturer, Model values.
How would I
Hi,
I need to create a normalization rule to set BMC_Component type
relationship attributes to:
Direction = Destination to Source
HasImpact = no
I usually use the Product Catalog form to normalize. How would I set the
relationship attributes to be normalized?
(without setting the
Hi
Question - if ADDM in Prod scans 50 subnets, and QA ADDM scans 4 subnets.
A business was telling me they want to copy Prod to QA to see all of the
assets, reconcile the assets and normalize the assets into the CMDB in QA.
They believe everything will work fine.
Is there some licensing
, at 3:16 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hello everyone,
We are running RE jobs and getting “found multiple matches” with many assets
failing reconciliation.
We are using the out- of- box identification rules.
I looked in the knowledge base and it states that the ADDM
Hi,
AR System 7.6.03
ITSM 7.6.04 SP1.
The incident management console hangs and hoses the system when users access
the Incident Management Overview console.
My understanding is that thru a row-level access query, users see the
incidents for the group they are member of.
If users are
are in the table referenced by the console? I've seen
this happen in some versions where the form doesn't get cleared, and the SQL
queries bog the system down.
Rick
On Mon, Feb 4, 2013 at 1:50 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi,
AR System 7.6.03
ITSM 7.6.04 SP1
Hi,
We have multiple RE jobs running in the queue. One of the RE we want to
stop because its causing performance issues. I pressed the Stop button via
the RE console via the Mid Tier, then the Cancel job via the User tool
client and the job keeps running. Is there any other way to stop this
**
I think you can kill the arrecond process on the server.
Sent from my iPhone
On Oct 17, 2012, at 11:21 AM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi,
We have multiple RE jobs running in the queue. One of the RE we want to
stop because its causing performance issues. I
Hi,
CMDB 7.6.4
Should log files for the RE engine be set to debug as a standard? Our log
files are very large. What should the setting be?
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attend
Hi,
Our arrecond.log file is filled with these errors. Even when we are not
running reconciliation jobs, the errors happen daily. To me, this looks
like a problem (or am I over-reacting J ). Our servers are in a server
group. I spoke with our SA and he has no idea what is causing it. Has
**
Hi All,
One Sandbox RE job definition is no longer on Server B.
Data was replicated from one server to another server, and different people
were involved.
We have a copy of the same Sandbox RE job definition on Server A.
How do you restore this one RE job from Server A to Server B?
Hi,
I have assets in the BMC.ADDM that contained total about 400,000 CIs
including relationships that was propogated to different tables. We are
using Impact Model Designer and need to build a service model. To create
the service model, the user needs access to the components that are in the
Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Tuesday, October 02, 2012 3:04 PM
To: arslist@ARSLIST.ORG
Subject: ADDM to CMDB
**
Hi,
We are trying to synch ADDM 8.2
Hi,
We are trying to synch ADDM 8.2 into the CMDB 7.6.4.
We created the BMC.ADDM dataset, added the CMDB server to the /etc/hosts
file and restarted the services.
The test connect from ADDM to the CMDB fails.
Error displays: 32 VM for an atrium connection. The connection test
failed.
Hi,
We built a service model in CAM in ADDM, and apparently there are events
associated with the components. We need to load this into an impact dataset
within the CMDB. Can I just create a regular dataset or is there a specific
dataset that I should use?
Hi,
How do you remove all the assets out of the BMC.ASSET dataset without
removing the services?
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attend wwrug12 www.wwrug12.com ARSList: Where the
in?
Jason
On Aug 28, 2012, at 3:10 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi,
How do you remove all the assets out of the BMC.ASSET dataset without removing
the “services”?
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
_attend WWRUG12 www.wwrug.com ARSlist
Subject: Re: Services
**
Preserve the Logical Entity -- Business Services class data.
Rick
On Aug 28, 2012 3:11 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi,
How do you remove all the assets out of the BMC.ASSET dataset without
removing the services?
_attend WWRUG12
Hi,
Does anyone know where the link is or how I install the data management
client on 7.6.4?
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attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Hi,
I am loading assets from another dataset into BMC.Asset and received the
following error. How do I clear this error? Will changing this to
Generate new ID resolve this?
ERROR ] [TID: 1089927488] : ARERR[0] Cannot find the endpoint of
BMC.CORE:BMC_SoftwareServer in BMC.ASSET dataset
there?
I assume you using the reconciliation engine to do the load?
Cheers
Peter
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: 23 August 2012 20:33
To: arslist@ARSLIST.ORG
Subject: CMDB error
**
Hi,
I am
the transfer?
Can you create first the CI's then the relationship CI's?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: 23 August 2012 20:59
To: arslist@ARSLIST.ORG
Subject: Re: CMDB error
**
**
Will generating a new
Hello,
Below is a job posting if anyone is interested:
**
Title: Business Process Analyst (Remedy Consultant)
Location: Cedar Rapids IA
Duration: 12 months + 6 months possible extension
Description:
Job Description:
Hello,
Job posting below. Please email me if you are interested.
***
_Remedy Developer with Atrium CMDB experience_
I called support I and am waiting for them to get around to me. In the
meantime, I am in the middle of an install and need to apply a license key.
I received an email from BMC with values that do not match up with what is
in the license tool.
I am not sure what value I need to put in
Hi,
We just did a new install with BMC ADDM 8.3. Previously the company used
Service Now and would like to replace it with BMC products. However using
Service-Now for reporting, the company is able to generate a report
displaying the following Server specs:
- Server Name
- OS Domain
-
Hi,
I selected the Customized report option in ADDM 8.3. - I have been browsing
trying to find out which attribute would I select to see the Hardware
Server disk size. I have host ram, serial, etc not the Physical hard
drive (NAS / DAS).
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