I wonder if rebooting simply cleared the DB connection locks. I guess time
will tell, if the issue recurs.
Rick Cook
On Wed, Oct 29, 2014 at 6:03 AM, Brian Goralczyk bgoralc...@gmail.com
wrote:
**
Just to update the list.
We haven't found the smoking gun yet, however; rebooting the db
You know that 8.x has version control built into it?
Rick Cook
On Tue, Oct 21, 2014 at 9:43 AM, Warren R. Baltimore II
warrenbaltim...@gmail.com wrote:
**
Anyone use Mercurial for Version Control? ARS 7.6.04. Opinions?
Warren Baltimore
_ARSlist: Where the Answers Are and have been
I'm pretty sure that the query optimizers make the actual listed syntax
irrelevant, but I like to be consistent for appearances sake. It's really
a matter of preference.
Rick Cook
On Fri, Oct 17, 2014 at 8:20 AM, Peter Romain
p.romain.arsl...@parsolutions.co.uk wrote:
**
I’ve always used
Good ideas, Joe! Perhaps the arserver -v (or whatever it is now) that
returns the version would fit the bill - quick return, confirms that the
server is up, and almost zero performance impact.
Rick Cook
On Thu, Oct 16, 2014 at 11:19 AM, Joe D'Souza jdso...@shyle.net wrote:
**
How about
The OCD among us already hate SIRI for misspelling Commentary.
Rick Cook
On Mon, Oct 13, 2014 at 7:34 AM, Joe D'Souza jdso...@shyle.net wrote:
Quiet day at the RUG? Or is it just a delay on the list emails this Monday?
Cheers
Joe
-Original Message-
From: Action Request System
I might suggest reading in the documentation about the Authentication
Alias, if you haven't already. Using that might be an alternative to
changing out all of the values.
Don't forget you also have Login ID in pending Change approvals and such.
Those records can be tricky to transition.
Rick
Yes, they are not the best practice any more. Best practice is to
accumulate records in a back-end form and use a PK/FK relationship to tie
them to a master record (i.e. Work Logs to an Incident. Reporting can be
challenging, but a join at the reporting level should make things easier.
Rick
Are you still hiring for these positions?
Rick
On Sep 11, 2014 8:23 PM, Eric Chasteen eric.s.chast...@gmail.com wrote:
**
Hello ARSlisters,
I am looking for multiple Remedy 8.x, Remedyforce, and
Footprints Developers and Administrators to work full and part time in the
DC, VA, and MD metro
Most patents these days aren't for new concepts, but slight - sometimes
almost imperceptively so - tweaks in the way something is done. We'll see
how these come out, but I think the poster who suggested that this was more
a marketing ploy than anything might be more on the mark than most.
Rick
Is there a server group involved, or are these standalone servers? I ask
because the sticky bit setting for Mid-tier changed in 8.x.
Rick
On Sep 25, 2014 6:15 PM, Joel Sender jdsen...@earthlink.net wrote:
**
Although I’ve opened a ticket at BMC, maybe someone in our community has
solved
the only competitor suing them adds weight to the claim.
Rick Cook
On Tue, Sep 23, 2014 at 8:44 AM, John Sundberg
john.sundb...@kineticdata.com wrote:
**
That is a “stolen quote” …
Many people say that line.
Indirectly - it is saying - nothing is invented - just new interpretations
If memory serves, Field 102 is the Password field. Does that lead you
toward a solution?
Rick Cook
On Thu, Sep 18, 2014 at 7:33 AM, Remedy Support sahilbmcrem...@gmail.com
wrote:
**
Hello All,
I have deleted a field from the form and added a new field.
While importing def file from one
This sounds like a limitation in your Java memory, not a tool or browser
limitation.
Rick Cook
On Sat, Sep 13, 2014 at 3:49 AM, Mike Ilmer mike.il...@tdameritrade.com
wrote:
**
Hello List
Do you have any recommendation for the Atrium Explorer configuration.
The issue I have is when
Yes.
Rick Cook
On Thu, Sep 11, 2014 at 6:36 AM, Roger Nall arslist.n...@gmail.com wrote:
**
For all of you working with ITSM Remedy, can a Resolved ticket be
re-opened?
Thanks,
Roger A Nall
_ARSlist: Where the Answers Are and have been for 20 years_
Joe, I had a similar problem a few years back with sorting values in some
ITSM fields. Have you checked the Database search order (deep in the
bowels of ITSM config)? It needs to be set consistently, especially with
Oracle.
Rick Cook
On Mon, Sep 8, 2014 at 11:29 AM, Joe D'Souza jdso
I can confirm this. I've used v8.1 Dev Studio against 7.6 servers without
issue. I would use the latest version/SP of Dev. Studio you can get,
unless there are any known issues with that against your server version.
Rick Cook
On Thu, Aug 28, 2014 at 7:19 AM, Grooms, Frederick W
is not an option due
to family obligations in the Seattle area.
Thanks for your interest, and I look forward to hearing from you on this.
Rick Cook
On Thu, Aug 28, 2014 at 11:44 AM, Shikher Seth shikher.s...@artechinfo.com
wrote:
Job Title: Senior Remedy Developer
Location: Pennington, NJ/Addison, TX
Thanks, Rudiger. That worked for the SQL side. Now I just gotta get the
forms on the AR System side.
Rick
Rick Cook
On Wed, Aug 13, 2014 at 1:59 AM, Rüdiger Tams ruedi...@tams.de wrote:
**
Hello Rick,
on the AIE console in configuration database field menues you need to
load
into the Exchange.
The problem is that when I open the Data Mapping from the AR Data Mapping
Console, the Primary Key and Data Field Mapping tables are blank. What am
I missing?
Rick Cook
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I've spent my 18 years in Remedy doing both FTE and Consulting work. There
are some obvious differences, like the amount of travel, but the biggest
differences are in the scope of work. As a consultant, you usually have a
defined timeline, and you work with the customer to define a scope that
Perhaps the person who put them there could confirm which hotel banned us?
;-)
Rick
On Aug 1, 2014 10:13 AM, Shellman, David dave.shell...@te.com wrote:
**
Dan,
The photo of the Twinkies on the light fixture in the photos from RUG 2005
is also a clue that the event was on the west coast.
I think Copy-to-new could be done, as long as it didn't try to do too
much. Look at the functionality in the Interface Create forms, and use
that as a basis point for both what you can do and what you should do.
Don't copy core fields, entry ID, relationships, etc. Copying
Or you could just change the field properties to display the field as a
drop-down instead of an open character field. That would force the user to
only select from available menu entries.
Rick
On Thu, Jul 31, 2014 at 9:48 AM, Jason Miller jason.mil...@gmail.com
wrote:
**
There is quite a
] *On Behalf Of *Rick Cook
*Sent:* 28 July 2014 16:49
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Installing Atrium Integrator on 7.6.04 system
**
Follow-up question, Carl.
We are wanting to use AI to move data between non-ITSM servers and a
separate Data Warehouse. Our scenario would work like
It's probably customizable in the same way that FrontRange is technically
customizable, but only using a proprietary BPML programming interface.
That's not as easy to learn or quick to work in as the AR System interface,
nor is it as flexible or as extensible. I've yet to see a faster prototype
and then read and write data directly to the database tables.
This obviously doesn’t trigger any workflow.
Cheers
Peter
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* 30 July 2014 15:34
*To:* arslist@ARSLIST.ORG
and that saved OK.
I don’t know why your transformation won’t save.
I guess you’ve tried removing the steps one by one to see if one of the
steps is causing the issue?
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* 30
Well, I'm no one to throw rocks here, but I did find it interesting that he
posted it twice. Most of us catch our mistake the first time. :) Hope he
learns from it as have the rest of us who've done it.
Rick
On Wed, Jul 30, 2014 at 11:04 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
-engage-2014/custom-20-
2bc888d975f2496db5d3f819b9735209.aspx
But that's weird... Since breakouts continue from 6 to 9 PM on
tuesday... So or you go stalk the Engineers (and potentially miss 2
breakouts), or you attend the breakouts (and miss the candy)?
On 29 Jul, 2014,at 01:26 AM, Rick Cook
? Where are the little customers and big customers explaining how
they do things with Remedy?
This sounds like a lot of Marketing types there to sell me stuff.
And stop pushing The Cloud!
-scott
On Jul 29, 2014, at 11:49 AM, Rick Cook remedyr...@gmail.com wrote:
**
Looks like they updated
Assuming you're on some 7.6x version, we've seen some faults like that one
(though not that particular one) in the mid-tier that require some
patches/hotfixes to address. Have you tried flushing your mid-tier cache?
Rick
On Tue, Jul 29, 2014 at 9:17 AM, Sanford, Claire
and seeing how he integrates things with
Remedy? Where are the little customers and big customers explaining how
they do things with Remedy?
This sounds like a lot of Marketing types there to sell me stuff.
And stop pushing The Cloud!
-scott
On Jul 29, 2014, at 11:49 AM, Rick Cook
discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* 26 July 2014 01:24
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Installing Atrium Integrator on 7.6.04 system
**
Wow, I forgot about that. That might be the deal breaker there. What was
the reason that custom
I want to know why they moved the bulk of the breakouts from morning, when
peoples' minds are fresh, to evenings, when they are fried and people want
to unwind. For people coming from the West coast, lots of these will end
very late on our body clocks. Wow.
Rick
On Mon, Jul 28, 2014 at 3:48
And with so many evening sessions, where does the Evening with Engineering
or the other evening activities go? Will they even have them?
Rick
On Jul 28, 2014 4:24 PM, Jason Miller jason.mil...@gmail.com wrote:
**
Not impressed. My first impress is welcome back BMC Marketing World. We
-engage-2014/custom-20-2bc888d975f2496db5d3f819b9735209.aspx
But that's weird... Since breakouts continue from 6 to 9 PM on tuesday...
So or you go stalk the Engineers (and potentially miss 2 breakouts), or you
attend the breakouts (and miss the candy)?
On 29 Jul, 2014,at 01:26 AM, Rick Cook
(and potentially miss 2
breakouts), or you attend the breakouts (and miss the candy)?
On 29 Jul, 2014,at 01:26 AM, Rick Cook remedyr...@gmail.com wrote:
**
And with so many evening sessions, where does the Evening with
Engineering or the other evening activities go? Will they even have them?
Rick
the Engineers (and potentially miss 2
breakouts), or you attend the breakouts (and miss the candy)?
On 29 Jul, 2014,at 01:26 AM, Rick Cook remedyr...@gmail.com wrote:
**
And with so many evening sessions, where does the Evening with
Engineering or the other evening activities go? Will they even
, the BSM Interoperability Matrix indicates that 7.6.04 SP2 is required
at all levels to have AI installed at all, the retrofit question aside.
Can anyone confirm or refute that? We're on 7.6.04 SP1, and I fear that
we're stuck with AIE until we upgrade.
Thanks.
Rick Cook
since it only worked with CMDB and none of the ITSM fors. AI for 8+ is
fully integrated and works with all forms in ARS.
-Original Message-
From: Rick Cook remedyr...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Jul 25, 2014 12:39 pm
Subject: Installing Atrium Integrator
) [
arslist@ARSLIST.ORG] On Behalf Of Rick Cook [remedyr...@gmail.com]
*Sent:* Wednesday, July 23, 2014 18:23
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How to execute AI jobs from workflow
**
Create New. However, I wonder if the Run If qualification ($Name$ =
'Name') AND ('Type' = $Type$) would
using this same field and ID for years
an now when I create new or update old workflow I end up changing the field
name to get around it.
Jason
On Thu, Jul 24, 2014 at 11:17 AM, Rick Cook remedyr...@gmail.com wrote:
**
That's the conclusion I came to as well, Phil. Removing
I know that Event driven AI jobs are possible, because the documentation
says so. And in spite of that, the system architecture does seem to allow
them.
However, I am finding it elusive to actually do. I have a Transformation
that I can run successfully manually. I put that into a Job that I
new?
Fred
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Wednesday, July 23, 2014 5:01 PM
To: arslist@ARSLIST.ORG
Subject: How to execute AI jobs from workflow
**
I know that Event driven AI jobs
Is this one of those times where you tweak the application properties Form
to trick the installer?
Rick
On Jul 18, 2014 4:31 AM, John Peters remedyn...@gmail.com wrote:
**
Hi
The installer seems to be complaining that it cant find the armonitor
file.. well it wouldnt on a mid tier server
details?
The installer seems to assume you are on an arserver not a mid tier ...
Cheers
JP
On Fri, Jul 18, 2014 at 12:39 PM, Rick Cook remedyr...@gmail.com wrote:
**
Is this one of those times where you tweak the application properties
Form to trick the installer?
Rick
On Jul 18, 2014 4
on file
though.
-Rick
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* Monday, July 14, 2014 4:00 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Drag drop attachments not working in ARS 7.1 WUT
**
With some files
With some files on some OS, you can't DnD directly. You have to drag the
file to the Desktop, then from the Desktop to the attachment field. It's a
Windows issue.
Rick
On Mon, Jul 14, 2014 at 3:55 PM, Rick Westbrock rwestbr...@24hourfit.com
wrote:
**
Hi all-
I have a few users (myself
I had a similar problem. The answer was not found in the field mapping.
IIRC, there was a problem with the Web service call itself. A plug-in or
server issue.
Rick
On Jul 8, 2014 11:50 AM, Campbell, Paul (Paul) p...@avaya.com wrote:
**
OK, I have a strange condition happening, we have some
That's still not as bad as having the Y2K Compliant? field in the Asset
forms. Still.
Rick
On Jul 1, 2014 9:29 AM, Joe D'Souza jdso...@shyle.net wrote:
**
This form has a all eggs in one basket kind of a design which I personally
do not think is quite as useful as if the data was separated
I am pushing an attachment from the 7.6.04 HPD:Work Log form to an
attachment field on another form (same server). Once there, I copy the
Attachment file name to a character field for display. The problem is that
the character field then contains something like 3223;815;AttachmentName
instead of
...
On Wed, Jun 25, 2014 at 10:38 AM, Rick Cook remedyr...@gmail.com wrote:
**
I am pushing an attachment from the 7.6.04 HPD:Work Log form to an
attachment field on another form (same server). Once there, I copy the
Attachment file name to a character field for display. The problem
action, it sends the File name without the prefix data.
Saves me a lot of STRSTR and SUBSTR finagling.
Rick
On Wed, Jun 25, 2014 at 10:13 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
not that I know ofI've always had to strip it :)
On Wed, Jun 25, 2014 at 10:48 AM, Rick Cook remedyr
Drop the indexes on the destination forms?
Rick
On Jun 23, 2014 9:47 AM, William Rentfrow wrentf...@stratacominc.com
wrote:
**
Hi -
We're trying to get our recon jobs faster. We have hundreds of thousands
of CI's in certain classes and we will have over a million in some other
classes.
I'm missing?
Rick Cook
___
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Where the Answers Are, and have been for 20 years
attachment each?
Fred
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* Tuesday, June 17, 2014 4:45 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Walking a table field using web services
**
I have a bit of a puzzler that perhaps
Totally with you, JD!
Rick
On Thu, Jun 5, 2014 at 6:50 AM, JD Hood hood...@gmail.com wrote:
**
The thought of trying to measure something as fungible as development --
given that there is usually more than nine way to skin a cat in Remedy --
tends to make me believe the idea stems from a
To me, Charlie seems like a PM type who, by his own admission doesn't
understand how to measure development in Remedy. That's ok, no one else
really can, either, except by results over a long period of time. To
people like Charlie, who do an important job that I'm not trying to
denigrate, there
Charlie, I don't mean this in a RTFM kind of way, but you would do
yourself a service by searching for and reading the previous threads on the
topic. I think they would answer your questions.
Rick
On Jun 3, 2014 4:03 PM, Charlie Lotridge lotri...@mcs-sf.com wrote:
**
LJ says 'performance
I didn't know him, but I know people he worked with. If they liked him
(and they did), he was good people.
Rick
On Jun 2, 2014 2:23 PM, David Durling durl...@uga.edu wrote:
I didn't know John personally, but am sorry to hear such news about one of
our community. It is sobering, and I'll pray
this.
Rick Cook
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Where the Answers Are, and have been for 20 years
of
the Heartbleed issue, which I did successfully.
Is this something different?
Thank you,
Michelle
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Wednesday, May 28, 2014 11:49 AM
To: arslist
I am playing with AI (on an 8.1 sandbox), and can't get past an issue. I
created a database connection to the local Remedy server, and am now using
it in the ARInput step to draw data from it. I can select the Connection
in the dialog, and I can subsequently see and select the form names in the
:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* Wednesday, May 28, 2014 4:40 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Atrium Integrator Issue
**
I am playing with AI (on an 8.1 sandbox), and can't get past an issue. I
created
Why, it's for your safety, and to serve you better. You don't hate
security and America and puppies, do you?
Rick
On Apr 30, 2014 11:56 AM, Jason Miller jason.mil...@gmail.com wrote:
**
Thought I would share this on the List. I put my ranty pants on for this
one (no really, notice the
To be slightly more technical than William, the fast threads handle all
single API process requests, like a submit, and the list threads handle
multiple API requests.
Rick
On Apr 29, 2014 2:35 PM, Andrew Fremont andrewfrem...@gmail.com wrote:
**
Hi,
What are the main differences between the
And painful for those of us who have been there.
Rick
On Apr 11, 2014 9:53 AM, Pargeter, Christie :CO IS cparg...@lhs.org
wrote:
**
If you haven't seen this one it is funny and safe for work
http://www.youtube.com/watch?v=DYu_bGbZiiQ
*Christie Pargeter | Sr Technical Analyst | tel
If you are asking our opinion of the strategy, I am opposed to it.
Services are the what, not the how. I might add that management
requirements should be the same. Tell me what you need, and let me figure
out how.
If they want to track this via Services, create one or more that describes
the
Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* Thursday, April 03, 2014 9:27 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Web Service CIs
**
If you are asking our opinion of the strategy, I am opposed to it.
Services
Make each update a single CI, and map relationships to the devices that
have that update installed.
Rick
On Apr 3, 2014 10:05 AM, Sanford, Claire
claire.sanf...@memorialhermann.org wrote:
**
We are in the process of doing an integration with TADDM and Remedy CMDB
and need to know how other
Server ID is based on the MAC address of the primary NIC. Any chance that
changed?
Rick
On Mar 31, 2014 5:48 AM, Dave Barber daddy.bar...@gmail.com wrote:
**
We've got an old 6.3 server running on Solaris; after a restart this
morning due to database issues, it is now coming back as
Microsoft provides interfaces with the tools. Have you tried them?
Rick
On Mar 25, 2014 5:59 PM, Koyb P. Liabt tekkyto...@aol.com wrote:
**
Hi,
I am trying to bring data from SCCM into the CMDB. Would it be better to
use AIE, or a script, write a program to bring the computer system,
Kathy, it uses the lower of the client or server numbers. Check your user
preferences.
Rick
On Mar 24, 2014 12:44 PM, Kathy Morris kathymorris...@aol.com wrote:
**
Hi All,
On the development server, I modified the server configuration max entries
GetList entries to 15,000.
However, for
a trace of every Web Service
transaction that happens, be it a success or failure.
Joe
--
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook
*Sent:* Monday, March 17, 2014 12:18 PM
*To:* arslist
And James, if you're referring to the zero-downtime upgrade that's been
talked about and demonstrated as a POC by BMC, that's scheduled for a
future release. We hope that means the next one, but that's still TBD.
Rick
On Tue, Mar 18, 2014 at 3:49 AM, Zandi remedy...@gmail.com wrote:
24/7 is
Regular Form.
Rick
On Mar 19, 2014 7:42 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
What type of form is the form that is calling the web service?
On Mar 19, 2014 8:32 PM, Rick Cook remedyr...@gmail.com wrote:
**
Thanks, Joe, I had forgotten about that file.
I dug through
Yes.
Rick
On Mar 19, 2014 7:55 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
And Short Description is one of the field that's involved in the web
service?
On Mar 19, 2014 8:50 PM, Rick Cook remedyr...@gmail.com wrote:
**
Regular Form.
Rick
On Mar 19, 2014 7:42 PM, LJ LongWing
attributed to Steve Jobs :-)
On Mar 14, 2014, at 9:45 AM, Rick Cook remedyr...@gmail.com wrote:
I have two Remedy systems, a 7.6.04 ITSM box and a 7.1 custom one. I
have two web services that allow a custom bare bones ticketing system on
the custom server to interact with the ITSM server, so
system was on but I can try to find out, I fear it was a
7.1 system.
Cheers
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Friday, March 14, 2014 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Web
don't say anything useful either.
Rick Cook
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Where the Answers Are, and have been for 20 years
(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Friday, March 14, 2014 9:45 AM
To: arslist@ARSLIST.ORG
Subject: Web Service Insert error
I have two Remedy systems, a 7.6.04 ITSM box and a 7.1 custom one. I have
two web services that allow a custom bare bones ticketing
I'm pretty sure that would be considered closely-held sales material, Carol.
Rick
On Fri, Mar 7, 2014 at 8:02 AM, Carol Carnevali
carol.carnev...@broadridge.com wrote:
Where can I find a list of Vendors who have built solutions on Remedy ARS?
I am interested to know if someone has built a
I would consider the VPN strategy, or perhaps an email interface. Exposing
the Mid-tier outside the DMZ can be done safely, but requires cooperation
with your network security team.
Rick
**
Yup, same here. We had a little internal rift internally between a few
teems. Team X decided that
Users and groups are cached at startup. I am sure there are other factors,
but I know that's one variable.
Rick
On Feb 19, 2014 4:58 AM, Pierson, Shawn shawn.pier...@energytransfer.com
wrote:
**
Since I have nothing better to do (just kidding, I'm swamped) I wanted to
see if anyone on the
Which is why object relationships should only be enabled on non-production
servers.
Rick
On Feb 19, 2014 1:13 PM, Joe D'Souza jdso...@shyle.net wrote:
**
This one is true - it is because on Oracle, during the startup, the
database is read in chunks (100 rows at a time if I recall right)
I began in late 1996 as a Remedy Administrator so green that my experience
with Remedy could be measured in hours. Trim fields in 3.0 allowed me to
look like I knew something useful, as I made literally the worst GUI design
ever into a usable form.
Rick
On Feb 17, 2014 9:21 AM, Sanford, Claire
Did you also notice that the form structure changed in CMDB 8.x? Rather
than a relatively flat structure, what you have now is nested joins (as
deep as 6 levels) that mirror the structure of the CDM. So that, at least
in part, explains the more relational data structure you're seeing. I can
see
I got one. Kinda wondering the same thing. Why not use LinkedIn or one of
the existing sites?
Rick
On Thu, Jan 16, 2014 at 9:49 AM, Joe D'Souza jdso...@shyle.net wrote:
**
Is this Referral Key site legit? Or is it some sort of a spam?
Joe
--
*From:*
I confirm what Jim said, Jesus. I was the Remedy resource who got the AR
7.1/7.5 interface with SCOM working for Microsoft, and when I came back to
do the 7.6x/ changes, they were transitioning to the Opalis tool for
configuring the interfaces between all of their SC tools and outside apps.
That
that the searches increase
exponentially (or at least logarithmically) in time as the complexity
increases. The two base forms are pretty well-indexed - about six each, I
think.
Rick Cook
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Who's willing to work for $45/hr all inclusive in East Undershirt,
Wyoming.
Rick
On Nov 19, 2013 1:30 PM, Pierson, Shawn shawn.pier...@energytransfer.com
wrote:
**
You left off five years of experience with ITSM 8.1.
Thanks,
*Shawn Pierson *
Remedy Developer | Energy Transfer
It is generated by the MAC address of the primary NIC on the AR Server.
Change the NIC and you get a new Host ID.
Rick
On Nov 19, 2013 8:55 PM, Andrey Blednykh blednyk...@mail.ru wrote:
**
How can I change Current Host Id for AR System?
Andrey.
_ARSlist: Where the Answers Are and have been
Yeah, that should be covered by an RFC, so that the process is orderly at
least.
Rick
On Tue, Nov 12, 2013 at 8:50 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
Alan,
It is my understanding that changing the PW in the conf file, and
restarting remedy will re-encrpyt the password once
Groups; Task seems pretty straightforward. He also has Change Master
permissions, FWIW.
Rick Cook
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Where the Answers Are, and have been for 20 years
We thought that when we saw that statement, too, Roger. After digging into
it, 7.6.04 P5 contains the same upgrades in parallel with 8.1 P1. So we
can upgrade from 7.6.04 P5 to 8.1 P1.
Rick
On Nov 4, 2013 10:10 AM, Roger Justice rjust2...@aol.com wrote:
**
There has also been a statement
Depends on how things get done in your shop. The RFC is usually created by
the person who can best speak to the change being requested. That may be a
manager, BA, or developer. No wrong answer there, as long as the approver
is someone different than the requester and/or Assignee.
Rick
On Oct
My favorite is from the old DEC mainframes from the 1970s. It was simply
?
Rick
On Oct 18, 2013 6:50 AM, Jonas Stumph Stevnsvig arsl...@stevnsvig.com
wrote:
**
My favourite error message:
Bad user. Replace and strike any key.
(From a dos program with a list of entries, navigated with up
overlay status to the forms, but if they'll never be upgraded
by BMC, I fail to see the requirement of that.
Rick Cook
Sr. Remedy ITSM Architect
TeleCommunication Systems Inc.
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Kinda what I usually say about these requests, too. You're trying to apply
a software solution to a human problem. Have management address the human
problem, and you won't need the software to fix it. And to paraphrase Joe,
it's an exercise in futility to make something foolproof, because they
You have GOT to be kidding, Kiran. I would rather pull my own fingernails
out than use Migrator to move 1 TB of data. That utility (I won't glorify
it by calling it an application) is an antique in need of a long-overdue
re-architecture. It is reliable enough for small jobs, but I have learned
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