Re: Administrative privileges problem? ARS 6.3

2011-07-18 Thread Brad Terhune
. permissions. Going round in circles here unfortunately. Any help would be welcome. Brad Date: Sun, 17 Jul 2011 20:50:07 -0500 From: brad.terh...@hotmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Still broken. Suppose I'll arreload tomorrow morning

Re: Administrative privileges problem? ARS 6.3

2011-07-18 Thread Sanford, Claire
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brad Terhune Sent: Monday, July 18, 2011 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Administrative privileges problem? ARS 6.3 ** I've created a temp user numerous times using arcache Ex: -Ua -e001 -n TempUserName -p -g 1; -l 1 -s

Re: Administrative privileges problem? ARS 6.3

2011-07-17 Thread Brad Terhune
Still broken. Suppose I'll arreload tomorrow morning.Brad Date: Fri, 15 Jul 2011 15:34:15 -0500 From: brad.terh...@hotmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** I'm restarting it again. I did that yesterday but better safe than sorry

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
I do use AREA LDAP for authentication. Everyone else works though and they are doing the same.Brad Date: Thu, 14 Jul 2011 14:43:07 -0700 From: jason.mil...@gmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Hi Brad, Do you use Cross Reference Blank

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
I could not seem to get into the User form or SHR:People forms yesterday. I'll try to get around that today.Brad Date: Thu, 14 Jul 2011 21:42:01 + From: claire.sanf...@memorialhermann.org Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Give

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
...@hotmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** I could not seem to get into the User form or SHR:People forms yesterday. I'll try to get around that today. Brad Date: Thu, 14 Jul 2011 21:42:01 + From: claire.sanf...@memorialhermann.org

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Grooms, Frederick W
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brad Terhune Sent: Friday, July 15, 2011 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: Administrative privileges problem? ARS 6.3 ** Very strange. The only user object that comes up is the User Portal.  It is as if I'm blocked at every

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brittain, Mark
, July 15, 2011 9:46 AM To: arslist@ARSLIST.ORG Subject: Re: Administrative privileges problem? ARS 6.3 You can add a new user using the tools.Personally I always keep an admin user with a fixed license in the system that has a local Remedy password. arcache {-U|-G}{a|d} -e entryId [-g

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Jason Miller
do use AREA LDAP for authentication. Everyone else works though and they are doing the same. Brad -- Date: Thu, 14 Jul 2011 14:43:07 -0700 From: jason.mil...@gmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Hi Brad

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
From: frederick.w.gro...@xo.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG You can add a new user using the tools.Personally I always keep an admin user with a fixed license in the system that has a local Remedy password. arcache {-U|-G}{a|d} -e

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
form is available.I've never had anything quite like this happen before.Brad Date: Fri, 15 Jul 2011 09:47:52 -0700 From: jason.mil...@gmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Do you have allow guest users turn on? One error you mention states

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Jason Miller
like this happen before. Brad -- Date: Fri, 15 Jul 2011 09:47:52 -0700 From: jason.mil...@gmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Do you have allow guest users turn on? One error you mention states that you

Re: Administrative privileges problem? ARS 6.3

2011-07-15 Thread Brad Terhune
this issue resolved after a reboot. It makes me nervous to reload everyone given the current state, but I don't really have a choice.Brad Date: Fri, 15 Jul 2011 12:10:14 -0700 From: jason.mil...@gmail.com Subject: Re: Administrative privileges problem? ARS 6.3 To: arslist@ARSLIST.ORG ** Good, I

Administrative privileges problem? ARS 6.3

2011-07-14 Thread Brad Terhune
Hey guys!I know I'm behind the times (6.3).Anyway, I was trying to get into Remedy Configuration Manager yesterday and I couldn't. The system indicated I did not have access. So, I tried going directly to SHR:Template (Helpdesk 5.6 forms). And when I tried to modify something I got that I

Re: Administrative privileges problem? ARS 6.3

2011-07-14 Thread Sanford, Claire
: Administrative privileges problem? ARS 6.3 ** Hey guys! I know I'm behind the times (6.3). Anyway, I was trying to get into Remedy Configuration Manager yesterday and I couldn't. The system indicated I did not have access. So, I tried going directly to SHR:Template (Helpdesk 5.6 forms). And when I

Re: Administrative privileges problem? ARS 6.3

2011-07-14 Thread Jason Miller
Hi Brad, Do you use Cross Reference Blank Passwords in your environment? I am wondering if there is an issue with the external authentication. Jason On Thu, Jul 14, 2011 at 2:26 PM, Brad Terhune brad.terh...@hotmail.comwrote: ** Hey guys! I know I'm behind the times (6.3). Anyway, I was

Re: Administrative privileges problem? ARS 6.3

2011-07-14 Thread Jlbess
Does your admin account have a fixed license? Jason Sent from iPhone On Jul 14, 2011, at 5:26 PM, Brad Terhune brad.terh...@hotmail.com wrote: ** Hey guys! I know I'm behind the times (6.3). Anyway, I was trying to get into Remedy Configuration Manager yesterday and I couldn't. The