Re: Data Management Tool fof version 8.0.00

2013-06-26 Thread Lucero, Michelle
Hi, Abdul: I’m using 8.1 and yes, there is a Data Management Tool. It’s just launched as a separate app found on the Application List. · First, to display the option for the Data Management Tool in your application list, you will need either DMT User or DMT Admin permission added

Data Management Tool fof version 8.0.00

2013-06-25 Thread Abdullah Baytops
Can someone tell me where to find the Data Management tool as I cannot locate it in the BMC Site for download. Or if you have the zip file you could forward that as well. Thanks in Advance V/R Abdul Baytops CONFIDENTIALITY NOTICE: This message is intended only for the use of the individual

Re: Data Management Tool fof version 8.0.00

2013-06-25 Thread SUBSCRIBE arslist Aditya Sharma
There is no Data management Tool shipped separately for 8.0. User tool and DMT are not supported from 8.0 and onwards. Regards, Aditya Sent from my BlackBerry® smartphone from !DEA -Original Message- From: Abdullah Baytops abayt...@onefederalsolution.com Sender: Action

Re: Data Management Tool fof version 8.0.00

2013-06-25 Thread Rjust
Release 8 introduced UDM. Sent from my iPhone On Jun 25, 2013, at 3:17 PM, SUBSCRIBE arslist Aditya Sharma heloits...@gmail.com wrote: ** ** There is no Data management Tool shipped separately for 8.0. User tool and DMT are not supported from 8.0 and onwards. Regards, Aditya Sent from

Re: Data Management Tool fof version 8.0.00

2013-06-25 Thread Abdullah Baytops
this email along with any attachments. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rjust Sent: Tuesday, June 25, 2013 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool fof version 8.0.00 ** Release 8 introduced UDM. Sent from my

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Hullule, Kiran
in Data Management Tool Hi All, I am trying to upload data using Data Management Tool. But I came across the a typical error which am not able to find any clue. I have attache the screenshot which contain the error . The path information is absolute correct but still encountered the error. Any

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Jason Miller
, Thanks you very much for your quick response. I think Data Management Tool is not supported in Midtier. I have attached the screenshot for reference. Regards, Sanjay On Fri, Apr 19, 2013 at 6:01 PM, kanhu mohapatra kanhu.san...@gmail.comwrote: Hi Kiran, Thanks you very much for your

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Peter Romain
Sent: 19 April 2013 15:32 To: arslist@ARSLIST.ORG Subject: Re: Error During Data upload in Data Management Tool ** Sanjay, The version would be very helpful. Before 8.0 you had to use the User Tool. 8.0 and after you need to use the DMT in Mid Tier. The architecture of DMT completely changed

Re: Importing templates using data management tool

2013-03-11 Thread Hullule, Kiran
: Importing templates using data management tool ** Dears, When I importing incident templates using data management tool I got an error invalid template authoring group. Heba Hashem SYSTEM ANALYST Customer Management Vodafone Egypt Telec. SA Mobile: +20 (10) 07033053 Email: heba.has

Data Management Tool 7.6.04

2013-01-28 Thread Simon Ellis
Have successfully used the data management tool to load data from the spreadsheets. Data contained within the spreadsheets for some notes fields had text seperated over several lines. When you use the tool, the text then appears on one line. Is there a way to re format the text imported back

Re: Data Management Tool 7.6.04

2013-01-28 Thread Longwing, LJ CTR MDA/IC
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Monday, January 28, 2013 2:25 PM To: arslist@ARSLIST.ORG Subject: Data Management Tool 7.6.04 Have successfully used the data management tool to load data from

Re: Data Management Tool 7.6.04

2013-01-28 Thread Simon Ellis
Bugger... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Tuesday, 29 January 2013 10:30 a.m. To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool 7.6.04 Simon, I don't believe

Data Management Tool Invalid Permission Group Errors

2013-01-23 Thread Lisa Kemes
I'm getting Invalid Permission Group errors on the Permission Group Data Management validation, but the permission group is there and is valid. The permission group is General Access. Has anyone ever received Invalid Permission Group errors on a Data Management validation even though the group

Data Management Tool

2013-01-14 Thread Lisa Kemes
Hope everyone is having a nice Monday! I have a quick question about the Data Management Tool. Using it for the first time with 7.6.04 SP4 and wanted to know if I have to keep the data in the staging forms when I go on to another import/validate/promote. For example, I've Converted/Imported

Re: Data Management Tool

2013-01-14 Thread jayesh panchal
Hi I think you dont need to delete that data...workflow will automatically delete staging data after you promoted. Regards Jayesh On Jan 14, 2013 8:54 PM, Lisa Kemes lisa.ke...@gmail.com wrote: ** Hope everyone is having a nice Monday! I have a quick question about the Data Management Tool

Re: Data Management Tool

2013-01-14 Thread Jlbess
Management Tool. Using it for the first time with 7.6.04 SP4 and wanted to know if I have to keep the data in the staging forms when I go on to another import/validate/promote. For example, I've Converted/Imported the CSV files for Company and Company Alias. Then I validated and then promoted

Re: Data Management Tool

2013-01-14 Thread Hullule, Kiran
data. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lisa Kemes Sent: Monday, January 14, 2013 8:55 PM To: arslist@ARSLIST.ORG Subject: Data Management Tool ** Hope everyone is having a nice Monday! I have a quick question about the Data

Re: Data Management Tool

2013-01-14 Thread Lisa Kemes
@ARSLIST.ORG *Subject:* Data Management Tool ** ** ** Hope everyone is having a nice Monday! I have a quick question about the Data Management Tool. Using it for the first time with 7.6.04 SP4 and wanted to know if I have to keep the data in the staging forms when I go

Data Management Tool stuck at Validate

2012-11-21 Thread Lisa Kemes
We have 7.1 ITSM migrating to 7.6 ITSM and I'm simply loading Company data right now (and just Manufacturing Company data at that) to the new server using the Data Management tool. Looks like the convert and import went find, but it's stuck at Validate. It was stuck at validate while I

Re: Data Management Tool stuck at Validate

2012-11-21 Thread Lisa Kemes
have 7.1 ITSM migrating to 7.6 ITSM and I'm simply loading Company data right now (and just Manufacturing Company data at that) to the new server using the Data Management tool. Looks like the convert and import went find, but it's stuck at Validate. It was stuck at validate while I was trying

ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread Pierson, Shawn
Good afternoon, Has anyone gotten the 7.6.4 Data Management Tool to work successfully on Windows 7 and Office 2010? Any guidance on what might need to be done to get this working would be appreciated. I keep getting errors that the CSV being generated is read only, but I've verified

Re: [EXTERNAL] ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread Stroud, Natalie K
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Monday, November 05, 2012 1:06 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] ITSM 7.6.4 Data Management Tool Windows 7 ** Good afternoon, Has anyone gotten the 7.6.4 Data Management Tool to work successfully on Windows 7 and Office 2010

Re: ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread patchsk
The installation guide talks about window DEP settings. Not sure if it applies to DMT but did you check on that? It is under system properties- advanced -- performance -- Settings. ___ UNSUBSCRIBE or access ARSlist

Re: [EXTERNAL] ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread Pierson, Shawn
@ARSLIST.ORG Subject: Re: [EXTERNAL] ITSM 7.6.4 Data Management Tool Windows 7 ** Sometimes even when you're logged in with an account that has admin rights, you need to right-click on the executable you want to run and select Run As Administrator. I don't know all of the details, but apparently

Re: ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread Pierson, Shawn
@ARSLIST.ORG; arslist@ARSLIST.ORG; Pierson, Shawn Subject: Re: ITSM 7.6.4 Data Management Tool Windows 7 The installation guide talks about window DEP settings. Not sure if it applies to DMT but did you check on that? It is under system properties- advanced -- performance -- Settings. Private

SOLVED: ITSM 7.6.4 Data Management Tool Windows 7

2012-11-05 Thread Pierson, Shawn
: arslist@ARSLIST.ORG; arslist@ARSLIST.ORG; Pierson, Shawn Subject: Re: ITSM 7.6.4 Data Management Tool Windows 7 The installation guide talks about window DEP settings. Not sure if it applies to DMT but did you check on that? It is under system properties- advanced -- performance -- Settings

RESOLVED: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-15 Thread Jiri Pospisil
://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: 11 October 2012 12:28 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool in version 8 replaced by Atrium Integrator Hi Carl

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-13 Thread Carl Wilson
Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: 11 October 2012 12:28 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool in version 8 replaced by Atrium Integrator Hi Carl, Really appreciate your help. I have so

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-13 Thread Mohamed Abdelaziz
This has been completely revamped from the ground up. -Original Message- From: Anand Sharma [mailto:anand.sha...@wipro.com] Sent: Monday, October 08, 2012 7:42 AM Subject: Re: Data Management Tool in version 8 replaced by Atrium Integrator Hi I believe there is no major change

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-11 Thread Jiri Pospisil
/possible ways to further investigate would be greatly appreciated. Thanks Jiri -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: 09 October 2012 18:41 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-09 Thread Carl Wilson
. Cheers Carl http://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: 08 October 2012 12:20 To: arslist@ARSLIST.ORG Subject: Data Management Tool in version 8

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-09 Thread Jiri Pospisil
Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: 09 October 2012 16:12 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool in version 8 replaced by Atrium Integrator Hi, the documentation is now on the BMC wiki

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-09 Thread Carl Wilson
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: 09 October 2012 16:22 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool in version 8 replaced by Atrium Integrator Carl, Thanks for the detailed description

Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-08 Thread Jiri Pospisil
Hi all, It appears that in version 8 the data management tool has been replaced by the Atrium Integrator. I am trying to find any documentation on how to use it for foundation data load or updates, but so far with not much luck. Hop it is just me. Can anybody point me in the right direction

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-08 Thread Anand Sharma
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: Monday, October 08, 2012 4:50 PM To: arslist@ARSLIST.ORG Subject: Data Management Tool in version 8 replaced by Atrium Integrator Hi all, It appears that in version 8 the data management tool has been replaced by the Atrium Integrator. I am trying

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-08 Thread Dan Miller
sorry to hijack, but does anyone know is the integrator module is now supported in server group envirnment? i am pretty sure it was ont he proposed list for v8 great that DMT from 7604 will still work though ___

Re: Data Management Tool in version 8 replaced by Atrium Integrator

2012-10-08 Thread Sylvain YVON
Dan, This is considered as an enhancement of AI in version 8.0. See here for more details : https://docs.bmc.com/docs/display/public/ac80/Atrium+Integrator+enhancements ** Atrium Integrator in server group environment and

Data Management Tool not importing AssetPeople data.

2012-08-10 Thread Dan
I can convert the Excel spreadsheets into CSVs but I cannot import them. I get the Import Complete (ARNOTE 45477) message but there is no staging data. I've reinstalled the DataImportTool, DevStudio, and the DMT but get the same results. The DMT logs do not show an entry for the

Re: Issue seen in the Validation Step of Data Management Tool (7.6.03)

2011-10-18 Thread Amey Bhosale
Step of Data Management Tool (7.6.03) ** Hi,   We have started to see this in the last few weeks too. But only on People Permission validation so far. The others are ok.   Start by checking the CAI Plugin is running and configured correctly. I believe in your version it is still a C plugin so

Issue seen in the Validation Step of Data Management Tool (7.6.03)

2011-10-16 Thread Amey Bhosale
Hi All, We are facing with an issue in Data Management Tool (7.6.03) where the records get stuck when doing the validation step. It continues to show the record in Pending Status of being validated but no further action happens.I searched the record in DLD:Thread Form where the entry gets

Re: Issue seen in the Validation Step of Data Management Tool (7.6.03)

2011-10-16 Thread Danny Kellett
Sent: 16 October 2011 08:51 To: arslist@ARSLIST.ORG Subject: Issue seen in the Validation Step of Data Management Tool (7.6.03) ** Hi All, We are facing with an issue in Data Management Tool (7.6.03) where the records get stuck when doing the validation step. It continues to show

People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Raj
Hi All, I am working on Data Management Tool to load People data. In the People Spreadsheet, If a Person for example : John Belongs to Operation Company - A and also belongs to Customer Company - B, then in the People Spreadsheet, Would I have two rows for the same Person - John , Row 1 would

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Roger Justice
A person can only belong to one company. -Original Message- From: Raj ravi6...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Mar 1, 2011 3:11 pm Subject: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) Hi All, am working on Data

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Raj
Comments : I am thinking, there should be two rows but would that generate two people records for John? The other way, single row but two entries in Company column, never tried this way... On Mar 1, 12:11 pm, Raj ravi6...@gmail.com wrote: Hi All, I am working on Data Management Tool to load

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Raj
: Tue, Mar 1, 2011 3:11 pm Subject: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) Hi All,  am working on Data Management Tool to load People data. n the People Spreadsheet, If a Person for example : John Belongs to peration Company - A and also belongs

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Roger Justice
@ARSLIST.ORG Sent: Tue, Mar 1, 2011 3:19 pm Subject: Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) What if we have a situation, where a person belongs to two companies? ow do we handle that? On Mar 1, 12:14 pm, Roger Justice rjust2...@aol.com wrote: A person

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread McClure, Don
Raj, We need to further define the requirement 'belongs to ...'. I presume this is for ARS 7.0/1, possibly with ITSM 7.0/1 (since the Data Management Tool is involved): - a person can have only ONE People record for a specific login ID. A person may have more than one such ID. Any attempt

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Raj
...@gmail.com To: arslist arsl...@arslist.org Sent: Tue, Mar 1, 2011 3:11 pm Subject: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) Hi All,  am working on Data Management Tool to load People data. n the People Spreadsheet, If a Person for example : John

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Roger Justice
If this person is a support person that is how you segment what compaines this person can see. -Original Message- From: Raj ravi6...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Mar 1, 2011 3:33 pm Subject: Re: People belonging to Multiple Companies - Data Management Tool

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Pierson, Shawn
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Tuesday, March 01, 2011 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) What if we

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Easter, David
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Tuesday, March 01, 2011 12:37 PM To: arslist@ARSLIST.ORG Subject: Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) The way we handled this was to basically determine that one company was more like

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

2011-03-01 Thread Pierson, Shawn
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, March 01, 2011 3:45 PM To: arslist@ARSLIST.ORG Subject: Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) Also

7.6.03 Data Management Tool issues converting to .csv...

2010-10-13 Thread Rick Phillips
I'm having problems getting my spreadsheets converted to .csv. I've created a single record in the People.xls. When I run the Convert CSV Files from the DMT, the DOS window opens, begins converting the Company.xls, and hangs. Two windows in Excel open: Company.xls and the CompanyConvertCSV.

Re: Data Management tool error Invalid Product Catalog

2010-05-10 Thread David Charters
Danaceau Sent: Sunday, May 09, 2010 10:15 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management tool error Invalid Product Catalog It's probably refering to the fact that the Product tiers you specified in the PCT-ProductCompanyAssoc sheet for that record are not present in the Product Catalog sheet

Re: Data Management tool error Invalid Product Catalog

2010-05-09 Thread Chris Danaceau
From: Action Request System discussion list(ARSList) on behalf of John Atherly Sent: Fri 5/7/2010 11:06 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management tool error Invalid Product Catalog ** Thanks for the reply I running PCT-ProductCompanyAssoc when I get the error message

Re: Data Management tool error Invalid Product Catalog

2010-05-07 Thread John Atherly
Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 05/04/2010 11:16 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Data Management tool error Invalid Product Catalog John, I didn't see that you specified which staging records

Re: Data Management tool error Invalid Product Catalog

2010-05-04 Thread Chris Danaceau
Configuration forms. -- Chris Danaceau AttivaSoft Solutions Architect From: Action Request System discussion list(ARSList) on behalf of John Atherly Sent: Tue 4/27/2010 3:15 PM To: arslist@ARSLIST.ORG Subject: Data Management tool error Invalid Product Catalog

Re: Data Management tool error Invalid Product Catalog

2010-04-28 Thread Wilhelm, Chad E
, 2010 3:16 PM To: arslist@ARSLIST.ORG Subject: Data Management tool error Invalid Product Catalog ** I've been trying to use the Data Management Tool in 7.5 to load my Foundation data from the work sheets provided by BMC. Remedy converts then into csv file format and then loads the data

Re: Data Management tool error Invalid Product Catalog

2010-04-28 Thread John Atherly
Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Data Management tool error Invalid Product Catalog ** John, In the foundation spreadsheets there is a sheet called ProductCatalog, I would make sure it is empty. A clean sheet is 82 KB. Thank You, Chad

Re: Data Management tool error Invalid Product Catalog

2010-04-28 Thread Tommy Morris
@ARSLIST.ORG Subject: Re: Data Management tool error Invalid Product Catalog ** I was empty until I added in the information in different columnsCI Type, Product, Categorization Tier 1,Product Categorization Tier 2,Product Categorization Tier 3,Suite Definition, Map

Re: Data Management tool error Invalid Product Catalog

2010-04-28 Thread John Atherly
tommy.mor...@radioshack.com Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 04/28/2010 03:11 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Data Management tool error Invalid Product Catalog ** You have to have Product

Data Management tool error Invalid Product Catalog

2010-04-27 Thread John Atherly
I've been trying to use the Data Management Tool in 7.5 to load my Foundation data from the work sheets provided by BMC. Remedy converts then into csv file format and then loads the data into Remedy. Once the data is load I run the Validate. After Validation is done all records are mark

ITSM7.5 Data Management Tool--Specifically, Load Wizard

2010-01-28 Thread McClure, Don
the first-level parent directory which is what the two functions require for their respective windows! Oh yes--this Data Management tool must be executed from the User Tool. Seems like a really appropriate place for the BMC development team to implement MidTier capability, right? After all

Re: Data Management Tool for ITSM 7.6

2009-12-01 Thread David Charters
http://m.google.com Regards, David Charters 317-331-8985 -Original Message- From: Barbara Siebert bsieb...@qmxs.com Date: Mon, 30 Nov 2009 14:12:33 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 Thanks, Rick. I was going to do that but from other

Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
Where can I find the spreadsheets for ITSM 7.6 to load the foundation data? Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you must have patch 3 or greater. Well, 7.6 doesn't have a patch 3. Thanks for your assistance, Barb Barbara Siebert Senior Consultant QMX

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Rick Cook
Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the processes should work with either one. Perhaps this is one of those places where we need to tweak the SHARE:Application_Properties values to trick AR System into thinking it has something it doesn't? Rick On Mon, Nov

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
list(ARSList) [arsl...@arslist.org] On Behalf Of Rick Cook [remedyr...@gmail.com] Sent: Monday, November 30, 2009 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 ** Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the processes should work

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread strauss
(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barbara Siebert Sent: Monday, November 30, 2009 1:13 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 ** Thanks, Rick. I was going to do that but from other references I've seen it appears that there is a new version

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread dcharters
University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Barbara Siebert Sent: Monday, November 30, 2009 1:13 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread strauss
The data management tool was originally a patch to ITSM 7.0. It is now a client component of ARS 7.5. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ -Original Message- From: Action Request System

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread brian . bishop
as well. Brian --Original Message-- From: Barbara Siebert Sender: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Subject: Data Management Tool for ITSM 7.6 Sent: Nov 30, 2009 19:04 Where can I find the spreadsheets for ITSM 7.6

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread dcharters
) To: arslist@ARSLIST.ORG ReplyTo: arslist@ARSLIST.ORG Subject: Data Management Tool for ITSM 7.6 Sent: Nov 30, 2009 19:04 Where can I find the spreadsheets for ITSM 7.6 to load the foundation data? Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you must have

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread brian . bishop
Consultants Ltd +44(0)7973 746832 -Original Message- From: dcharters dchart...@charterssoftware.com Date: Mon, 30 Nov 2009 18:00:48 To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 Brian, Are saying that when using ITSM 7.6 you should not use

Re: Data Management Tool for ITSM 7.6

2009-11-30 Thread Barbara Siebert
...@goldstag.demon.co.uk [brian.bis...@goldstag.demon.co.uk] Sent: Monday, November 30, 2009 5:26 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 No, I am just saying where you can find the spreadsheets which is what Barbara asked. When I used them recently I had to run

Re: Question about Data Management Tool

2009-11-27 Thread Gianluca Nieri
mail) ke...@effect-tech.com (Business mail) Original Message Subject: Re: Question about Data Management Tool From: Gianluca Nieri gianl...@gianlucanieri.com Date: Thu, November 26, 2009 12:49 am To: arslist@ARSLIST.ORG ** Thank you Matt, but I don't have that sheets

Re: Question about Data Management Tool

2009-11-26 Thread Kelly Deaver
Of Gianluca NieriSent:25 November 2009 5:41 AMTo:arslist@ARSLIST.ORGSubject:Question about Data Management Tool ** Hi everybody, I have a question about Data Management Tool.I'm configuring a new Incident 7.3 but I can't figure in which xls specify Access Restrictions for people (I'm using multy tennancy

Re: Question about Data Management Tool

2009-11-25 Thread Matt Worsdell
] On Behalf Of Gianluca Nieri Sent: 25 November 2009 5:41 AM To: arslist@ARSLIST.ORG Subject: Question about Data Management Tool ** Hi everybody, I have a question about Data Management Tool. I'm configuring a new Incident 7.3 but I can't figure in which xls specify Access Restrictions

Re: Question about Data Management Tool

2009-11-25 Thread Gianluca Nieri
Management Tool ** Hi everybody, I have a question about Data Management Tool. I'm configuring a new Incident 7.3 but I can't figure in which xls specify Access Restrictions for people (I'm using multy tennancy and I want that one people can see only his company tickets). Also, how

Question about Data Management Tool

2009-11-24 Thread Gianluca Nieri
Hi everybody, I have a question about Data Management Tool. I'm configuring a new Incident 7.3 but I can't figure in which xls specify Access Restrictions for people (I'm using multy tennancy and I want that one people can see only his company tickets). Also, how is possible to specify

Macro problems with Data Management Tool

2009-11-10 Thread Chris Danaceau
ARS 7.1, ITSM 7.03, p8 Trying to use the DM tool to load People. Macro security is set to Low. Continuously running into debug errors when the conversion is in progress for each sheet. Anyone else come across this ? If so, any suggestions? -- Chris Danaceau AttivaSoft Solutions

Data Promotion Error (ARERR 2) using Data Management Tool

2009-10-19 Thread Raj
Hello All, I am getting the following error while using DMT. Performed all the uploads and validation and corrected the errors. Now when I promote the data to staging forms I am getting the following error: ARERR2 Message not in catalog -- message number = 2 This error is not listed in

Re: Fwd: Data Management Tool Error

2009-03-22 Thread Kelly Deaver
) Original Message Subject: Re: Fwd: Data Management Tool ErrorFrom: Mary Dollus mdollus...@gmail.comDate: Wed, March 18, 2009 8:54 amTo: arslist@ARSLIST.ORG** Thanks Kelly,,, :) I downloaded the templates,,, but am still a bit confused because this is a totally new dataload. Do

Re: Fwd: Data Management Tool Error

2009-03-18 Thread Kelly Deaver
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Fwd: Data Management Tool ErrorFrom: Mary Dollus mdollus...@gmail.comDate: Wed, March 18, 2009 7:04 amTo: arslist@ARSLIST.ORG** Hi Mark, You're

Re: Fwd: Data Management Tool Error

2009-03-18 Thread Mary Dollus
. There will be a set specific to that version posted soon. Kelly Deaver kdea...@kellydeaver.com (Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC) Original Message Subject: Fwd: Data Management Tool Error From: Mary Dollus mdollus

Re: Data Management Tool Error

2009-03-18 Thread Mary Dollus
: Data Management Tool Error To: arslist@arslist.org ** Thanks Mary, I will see if I can find a machine to do this on. We have a work around, by manually importing the CSV into the staging forms, so all is good. Thanks, Mark From: Action Request System

Re: Data Management Tool Error

2009-03-17 Thread Mark Lev
] On Behalf Of Mary Dollus Sent: Tuesday, March 17, 2009 6:50 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error ** Hi Mark, Sorry if you already got a response to this and I'm repeating it. I just had this issue today and I was told that it will work if you fall back

Data Management Tool Error

2009-03-13 Thread Mark Lev
Hello, I am having a problem with Data Management Tool, and was hoping someone could help. ARS 7.1 ITSM 7.03 Windows OS SQL Server All latest patches Error occurs when trying to Import CSV Files. The convert worked. Following is the error: (I've xx'd out the password) ... ACTL Checking

Re: Data Management Tool Error

2009-03-13 Thread Leonard Neely - FOJ
Mark, What version on Data Management tool (DMT) are you using? Make sure that there are no extra columns at the end of the spreadsheet templates you are importing. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent

Re: Data Management Tool Error

2009-03-13 Thread Danaceau, Chris
the sender and delete them. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 10:37 AM To: arslist@ARSLIST.ORG Subject: Data Management Tool Error ** Hello, I am having a problem

Re: Data Management Tool Error

2009-03-13 Thread Mark Lev
--- From: Action Request System discussion list(ARSList) on behalf of Danaceau, Chris Sent: Fri 3/13/2009 11:48 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error ** Mark, I JUST ran into the same issue. For me the cause turned out

Re: Data Management Tool Error

2009-03-13 Thread Leonard Neely - FOJ
The version would be either Patch 9003 or Patch 9005 Leonard -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 8:42 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error

Re: Data Management Tool Error

2009-03-13 Thread Mark Lev
@ARSLIST.ORG Subject: Re: Data Management Tool Error The version would be either Patch 9003 or Patch 9005 Leonard -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 8:42 AM To: arslist@ARSLIST.ORG

Re: Data Management Tool Error

2009-03-13 Thread Shyman, Jonathan
Mark, After you installed Admin 7.1 p6 did you verify the arimportcmd path in the data management tool to make sure it is pointed to the right place? J.T. Shyman Column Technologies Cell: 404-242-5407 -Original Message- From: Action Request System discussion list(ARSList

Re: Data Management Tool Error

2009-03-13 Thread Leonard Neely - FOJ
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error J.T. Ya, I even went so far as to take the latest download

Incident Management / Remedy Data Management Tool Patch 9005

2009-02-02 Thread Bala Patel
All, ARS 7.1 Patch 6 Incident Management 7.01 I installed the BMC Remedy Data Management Tool for importing data into the system. The patch is 9005.. Does anyone know where the spreadsheets for this is stored? They were not included with the patch. Can someone possible provide all

Re: Incident Management / Remedy Data Management Tool Patch 9005

2009-02-02 Thread J.T. Shyman
Bala, When you installed the patch it should have created a folder on the workstation you installed it from, or on the server if you installed it on a windows server directly, called BMC Software\BMC Remedy ITSM Data Management Tool. The spreadsheets are in the Data Load

Re: Incident Management / Remedy Data Management Tool Patch 9005

2009-02-02 Thread Rob Cvetkovski
, February 02, 2009 9:34 AM To: arslist@ARSLIST.ORG Subject: Incident Management / Remedy Data Management Tool Patch 9005 ** All, ARS 7.1 Patch 6 Incident Management 7.01 I installed the BMC Remedy Data Management Tool for importing data into the system. The patch is 9005.. Does anyone know where

Alternatives to BMC's Data Management tool for ITSM 7?

2008-11-13 Thread Rabi Tripathi
Hi folks, I've decided that I've had enough of BMC's ITSM 7 Data Management tool and I am looking for alternatives out there. If you have used or you sell any tool for initial loading and/or updating of data in ITSM 7, please reply. If possible, please provide feature list and any differences

Re: Alternatives to BMC's Data Management tool for ITSM 7?

2008-11-13 Thread Hardy, Patrick
Sent: Thursday, November 13, 2008 11:16 AM To: arslist@ARSLIST.ORG Subject: Alternatives to BMC's Data Management tool for ITSM 7? Hi folks, I've decided that I've had enough of BMC's ITSM 7 Data Management tool and I am looking for alternatives out there. If you have used or you sell any tool

Re: ITSM 7 Data Management Tool --- Hangs

2008-09-30 Thread Rabi Tripathi
Sent: 25 September 2008 14:11 To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 Data Management Tool --- Hangs check with support on what version of CAI dll you should be using. Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster

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