Re: Migrator messing up with locale

2009-07-10 Thread Jarl Grøneng
Hi, Shot in the dark; Is there any similarity of the forms? Are those forms created by an earlier version of AR System, or by the new version. Does the same happend if you recreate the vui? Regards, Jarl 2009/7/10 Jonas Stumph Stevnsvig jonas.stumph.stevns...@bec.dk: ** Hi everyone has

Re: ARADMIN user Roles for ARSYSTEM on 7.5

2009-07-10 Thread Jarl Grøneng
From the install guide; (oracle) To use a previously created tablespace in AR System 1 In an SQL*Plus window, create the tablespace. For example: create tablespace arsys datafile 'c:\qa\data\QATST\data\arsys.dbf' size 500M reuse; 2 Create a user. For example: create user aradmin identified by

Re: Question: List View Visibility in Midtier

2009-07-10 Thread Jarl Grøneng
This may help you: http://listserv.rbugs.com/cgi-bin/wa.exe?A2=ind0511L=ARSLISTP=R137038X=7B33E605455700B40C -- Jarl 2009/7/10 Craig Carter craig.car...@arpc.denver.af.mil: ** Does anyone know why the results list in the midtier is still visible when using a direct URL search even though the

Re: Need help for upgrading ARS( Custom build code ) 5.x to 7.x

2009-07-14 Thread Jarl Grøneng
rrrDefHideExpandBox help you with the expand boxes. https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox -- Jarl 2009/7/14 ccrashh ccra...@gmail.com: First, you should go to 6.x then 7.x.  If you use the email engine, good luck :)  Also, be aware that system fields like Submitter and Last

Re: Migrator messing up with locale

2009-07-14 Thread Jarl Grøneng
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] På vegne af Jarl Grøneng Sendt: 10. juli 2009 14:52 Til: arslist@ARSLIST.ORG Emne: Re: Migrator messing up with locale Hi, Shot in the dark; Is there any similarity of the forms? Are those forms created by an earlier version

Re: ADDM 7.5 Console--Java Version

2009-07-17 Thread Jarl Grøneng
Hi, Our issue is that some customers does not want to install software that is EOL. Regards, Jarl 2009/7/17 McClure, Don don.mccl...@unt.edu: For those of you working BMC Atrium Discovery and Dependency Mapping (7.5.01)--please be aware that the Discovery Client requires JRE 1.4.2_13.   No

Re: Cool Remedy Tools/Toys

2006-09-30 Thread Jarl Grøneng
XML Gateway and SSO from: http://www.javasystemsolutions.com -- Jarl On 9/29/06, Covert, Jack [EMAIL PROTECTED] wrote: ** Hi guys... I just got the magical email from the boss. The one I look forward to every year. It's budget time! For the most part this will be hell but it also gives

Re: New Atlanta Servlet Engine No Longer Included with 7.0.01

2006-10-02 Thread Jarl Grøneng
If I understand this document correct; an upgrade to 7.00.01 of mid.tier and there is no support for servletexec from Remedy? Another interesting direction; if you want to run the collector in SLM you need to install JBOSS. -- Jarl On 10/2/06, Heider, Stephen [EMAIL PROTECTED] wrote: There

Re: ARS 7.0.01 - Change Color of Vertical/Horizontal Navigation Controls?

2006-10-03 Thread Jarl Grøneng
Do BMC read the enhancement request? I still waiting for response for several request submitted several years ago. -- Jarl On 10/3/06, Heider, Stephen [EMAIL PROTECTED] wrote: I also encourage everyone to submit one... even if you are not currently using v7.0, you will likely at some time.

Re: Tips or Tricks needed for improving performance of Mid-Tier 7.0/6.3

2006-10-03 Thread Jarl Grøneng
Hi, Here is some tips. Reduce number of active links. Remove unnessary permissions on active links Remove hidden fields from the web view. Replace actiive links with filters where possible Increase memory allocated to servlet engine Do not click the flush cahce button in mid-tier configuration,

Re: File System Plugin on 7.x

2006-10-04 Thread Jarl Grøneng
I did send an email to [EMAIL PROTECTED] 2-3 weeks ago related to your question., but has not recieved an answer yet. -- Jarl On 10/4/06, Mike Parker [EMAIL PROTECTED] wrote: Good afternoon list: Has anyone successfully implemented the File System ARDBC Plugin on a 7.0 server? I tried

Re: Help wth sending data to external CGI from remedy form

2006-10-05 Thread Jarl Grøneng
If your on Solaris I recomend using the wget command. http://www.doc.ic.ac.uk/lab/labman/lookup-man.cgi?wget(1) -- Jarl On 10/4/06, Guillermo Alfredo Torres Barron [EMAIL PROTECTED] wrote: Hi Mattew We have Solaris 9 and AR Server 5.1, some command line tool that we have use in Solaris??

Re: Advantages/Disadvantages between platforms running Remedy

2006-10-05 Thread Jarl Grøneng
On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a

Re: Advantages/Disadvantages between platforms running Remedy

2006-10-05 Thread Jarl Grøneng
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 3:29 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage

Re: ARS 7.0.01 Maintenance Release

2006-10-06 Thread Jarl Grøneng
David, You know, we geeks, always want to run the latest version :-) - Jarl On 10/6/06, Easter, David [EMAIL PROTECTED] wrote: 7.0.01 for the following products: BMC Remedy Encryption Performance Security BMC Remedy AR System Server BMC Remedy Encryption Premium Security For those on the

Re: SAP Adapter

2006-10-07 Thread Jarl Grøneng
BMC does not, but N-Tuition does http://www.ntuition.de/ -- Jarl On 10/7/06, Remedy Guru [EMAIL PROTECTED] wrote: ** Does anyone know if BMC has a OOB SAP adapter? Thanks, TJ__20060125___This posting was submitted with HTML in it___

Re: Need help to dynamically read field values.

2006-10-09 Thread Jarl Grøneng
You can use this application command: Application-Copy-Field-Value target_field_ID source_field_ID Copies a field on the current form to another field on the current form. Returns one of the following integers: 1—Indicates that the assignment failed. 0—Indicates that the assignment occurred.

Asset mgmt 7...

2006-10-09 Thread Jarl Grøneng
...takes forever to install.. Why? It imports 137471 cities! Why cant the installer ask if you want to install that amout of records. I now which file to truncate when installing on the proper development server. -- Jarl

Re: Unix User Tool

2006-10-10 Thread Jarl Grøneng
Go to supportweb-patches. Search for AR System and version 4.05 The latest version is 4.5.1 patch 1302 -- Jarl On 10/10/06, jaya munjal [EMAIL PROTECTED] wrote: ** Hi List I am not able to locate the installable for Unix User tool on support web site. If any one has used the unix base user

Re: Unix User Tool

2006-10-10 Thread Jarl Grøneng
- Solaris Oracle 8. Does this user tool work with server 6.3 Thanks Jaya Jarl Grøneng [EMAIL PROTECTED] wrote: Go to supportweb-patches. Search for AR System and version 4.05 The latest version is 4.5.1 patch 1302 -- Jarl On 10/10/06, jaya munjal wrote: ** Hi List I am not able to locate

Re: ARServer 7.0.1 Upgrade Installer

2006-10-12 Thread Jarl Grøneng
Getting other nice error messages upgrading to 7.0.1. The isntaller does some changes on the form 'Business Time Workdays', but the installer are looking for the form: 'Business Times Workdays' Of course it fails -- Jarl On 10/11/06, Axton [EMAIL PROTECTED] wrote: Has anyone run the ARS

Re: URL Background Process

2006-10-15 Thread Jarl Grøneng
If your server has access to the webpage, you can use the wget command (std on unix servers) and access the url in a filer. wget for windows: http://gnuwin32.sourceforge.net/packages/wget.htm -- Jarl On 10/14/06, Conrad Pereira [EMAIL PROTECTED] wrote: ** Hi Listers, I have a URL which

SLM 7 install on Solaris

2006-10-17 Thread Jarl Grøneng
I wonder who responsible for the installer on SLM 7 on Solaris, now I need a graphical console to be able to install it Sigh -- Jarl ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: SLM 7 install on Solaris

2006-10-17 Thread Jarl Grøneng
PROTECTED] 262-703-5911 Jarl Grøneng [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 10/17/2006 08:39 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject SLM 7 install on Solaris I wonder who responsible for the installer

Re: ARServer 7.0.01 SEGV

2006-10-23 Thread Jarl Grøneng
Yes, had the same on a server ugraded from 5.1.2 to 7.0.1 running on solaris and oracle. The last action in sql log was a select against the Role form. The last action when truss'ing the arserverd was something about display properties. However, when doign the upgrade again and then from 5.1.2

Re: Enhancement: Schema ID on AR Admin tool...

2006-10-23 Thread Jarl Grøneng
in the past; permissions get dropped from views on each form change; etc.). Axton Grams On 10/22/06, Jarl Grøneng [EMAIL PROTECTED] wrote: I dont see the problem. Active links can be a part of unlimited number of forms. This is an enhancment I would like to se. I had to create a sql-stmt

Re: How to force Notifications include Diary Field with Newest First

2006-10-27 Thread Jarl Grøneng
You could use your perl script to format the diary just when you send the noticifation. -- Jarl On 10/27/06, Geoff Endresen [EMAIL PROTECTED] wrote: Rick, That's what our perl script does. I thought there might be a better way. Thanks, -Geoff -Original Message- From: Action Request

Re: OpSet in Web Service

2006-10-30 Thread Jarl Grøneng
What does the WSDL look like? - Jarl On 10/30/06, Joe Grande [EMAIL PROTECTED] wrote: Hello Listers, I'm trying to figure out where to specify the request ID I am trying to update via an OpSet in Web Services. The Remedy documentation is not very clear on this. Here is the XML:

Re: SupportWeb Enhancements

2006-10-30 Thread Jarl Grøneng
That was an elegant way to get around the RFE's already submitted. -- Jarl On 10/30/06, Lucero, Michelle - IST contractor [EMAIL PROTECTED] wrote: Hi, Mike: You're right. It's not there. I've been informed by tech support that, it appears that our customers will no longer be able to submit

Re: Suggestions Anyone?

2006-10-30 Thread Jarl Grøneng
rrrChive may help you. http://www.rrr.se/en/, look for rrrChive. -- Jarl On 10/30/06, Valerie Balloon [EMAIL PROTECTED] wrote: I'm looking for any suggestions on how to cleanly pull/push data realtime from one AR System to another without the use of EIE or utilizing the API. One server is

Re: Daylight Savings for USA 2007

2006-10-31 Thread Jarl Grøneng
From 7.0.1 release note, page 43: Compliance for 2007 Daylight Savings Time changes AR System 7.0.01 will recognize the change in Daylight Savings Time in 2007. -- Jarl On 11/1/06, John Whistler [EMAIL PROTECTED] wrote: Since daylight savings will be extended in 2007 by 5 weeks, has anyone

Re: ARS 7.0.1 upgrade?

2006-11-01 Thread Jarl Grøneng
Yes, same error here. Getting the error when the installer rename the Add/Remove License form to ...Add or Remove ... On Solaris is also fails becuase the installer tries to find the form 'Business Times Holidays', and the correct name should be 'Business Time Holidays' -- Jarl On

Re: ITSM 7 - download of Approval Server and Assignment Engine

2006-11-03 Thread Jarl Grøneng
Downloads and Patches - BMC Remedy Product Download -- Jarl On 11/3/06, Mario Roehr [EMAIL PROTECTED] wrote: hello listers, where in the new supportweb do I find the downloads of Approval Server and Assignment Engine? Thx for your help. Mario

Re: ITSM 7 - download of Approval Server and Assignment Engine

2006-11-03 Thread Jarl Grøneng
Yes, you should pick server -- Jarl On 11/3/06, Mario Roehr [EMAIL PROTECTED] wrote: Hi Jarl, thanks for your answer but I can not find Approval Server or Assignment Engine in the provided list. Are these components included in any of the other products? regards Mario Jarl

Re: Installing AR 7.0 fresh install...

2006-11-06 Thread Jarl Grøneng
How do you install AR Server with the licenses in place? -- Jarl On 11/7/06, Axton [EMAIL PROTECTED] wrote: If you install multiple locales, the import of the localized messages will fail if you install without a license. I believe there are ~500 records per locale and the unlicensed server

Re: REMEDY.ARF.CAI error on IM 7.0

2006-11-15 Thread Jarl Grøneng
Seems like the pluginserver was not able to load the file: libcaieventcmd.so. See if this file is in ar.conf file. -- Jarl On 11/15/06, Alex Straph [EMAIL PROTECTED] wrote: Has anyone seen this error on IM 7.0? ARERR [8755] The specified plug-in does not exist. : REMEDY.ARF.CAI This occurs

Re: Large transactions

2006-11-16 Thread Jarl Grøneng
On Oracle I would create an external table refering to the file, and then copy records from this external table using std sql. A quick test with a file with 25592(20 columns) records, this was imported into an ordrinary oracle table in just 3,5 seconds. -- Jarl On 11/16/06, Webster, Basil

Re: Mid-tier 7.0.1 (Tomcat) + ARS 6.3 problem

2006-11-17 Thread Jarl Grøneng
You probably need to add mid-tier-install/WEB-INF/lib to the PATH -- Jarl On 11/17/06, Bezhenar, Dmitry [EMAIL PROTECTED] wrote: ** After restarting Tomcat and trying to set midtier passwod for the ARS server once again - the following error appeared - type Exception report message

Re: ITSM7 notifications

2006-11-21 Thread Jarl Grøneng
Not true. Look in the form SYS:Notification Messages It is all explain in the document: BMC(r) Remedy(r) IT Service Management 7.0 Architecture, page 36+ -- Jarl On 11/21/06, Tony Worthington [EMAIL PROTECTED] wrote: Well... they suck. lol. I cannot believe that email templates have been

Re: DVPlugin Resource Files

2006-11-23 Thread Jarl Grøneng
Not much to help, but I see BMC does exactly the same with the Calendar module. The only difference is that they are using the HTML writer class to print the html code. private void insertScriptingSupport(Map map, HTMLWriter htmlwriter) {

Re: How to create wait action?

2006-11-30 Thread Jarl Grøneng
This is not a good solution. You then occupia a server thread for 15 seconds. Imagine if you got 200 users doing this. Why do you need to wait 15 seconds? -- Jarl On 11/30/06, Eric Cleereman (IT) [EMAIL PROTECTED] wrote: ** Hi Anoop, One method is to create a run process after the first

Re: How to create wait action?

2006-11-30 Thread Jarl Grøneng
.html --Tim - Original Message From: Jarl Grøneng [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, November 30, 2006 12:25:50 PM Subject: Re: [ARSLIST] How to create wait action? This is not a good solution. You then occupia a server thread for 15 seconds. Imagine if you got

Re: Web service - Qualification syntax?

2006-12-07 Thread Jarl Grøneng
Turn on web service logging on mid-tier and examine these logs. They migth give you an answer. -- Jarl On 12/7/06, Mathieu Pitre [EMAIL PROTECTED] wrote: Carey, Looks like there is an issue with the qualification because if I split both the qualification is two is works: 1- Original

Re: arlogtmr Corruptted line

2006-12-11 Thread Jarl Grøneng
Download ARLogAnalyzer from Community Download. It's much, much, much better than the Logtmr program. Be sure to read the Frequently Asked Questions section. The tool is just awesome... Can't tune performance without it. -- Jarl On 12/11/06, Niklas Asplund [EMAIL PROTECTED] wrote: Hi I am

Re: Java Search Record API

2006-12-11 Thread Jarl Grøneng
I recomend using log4j when logging a java application.(or other applications) http://logging.apache.org/log4j/docs/index.html -- Jarl On 12/8/06, Mikhail Serate [EMAIL PROTECTED] wrote: ** Hello List, I've got an API that searches for a Record X in Form A. I created a Java API for this

Re: Autocomplete and the username field

2006-12-15 Thread Jarl Grøneng
This article may give you a start... http://msdn.microsoft.com/library/default.asp?url=/workshop/author/forms/autocomplete_ovr.asp -- Jarl On 12/14/06, L. J. Head [EMAIL PROTECTED] wrote: I've got a user asking about the ability to use the IE autocomplete feature on our midtier logon. It was

Re: ARS 7.00.01 - arplugin

2006-12-15 Thread Jarl Grøneng
Are your server running as non-root? error code 6 could indicate no access to some resources. -- Jarl On 12/15/06, Stephen Earl [EMAIL PROTECTED] wrote: All, This is a weird issue and I have come to the end of my tether with trying to fix this so I come to the list for wisdom and guidance

Re: Fast server And List server

2006-12-18 Thread Jarl Grøneng
Page 28++ in the manual Configuring AR System 7 -- Jarl On 12/19/06, Jegannath_Ramaswamy [EMAIL PROTECTED] wrote: ** Hello, Could you tell me what Fast server is and List server in ARSystem? Thanks Regards Jegannath Ramaswamy HCU-IMS Mobile: +91-99005-63696 Tel(O):

Re: OT-Funny WorkFlow Issue

2006-12-19 Thread Jarl Grøneng
This sounds very familiar... -- Jarl On 12/19/06, Aaron Keller [EMAIL PROTECTED] wrote: Well, you must have been born under a lucky star. If that had been me, I would have been instructed to turn on all my logs and send them in, then be ignored for a couple days, maybe get back a couple vague

Re: Table Fields

2006-12-20 Thread Jarl Grøneng
Or doing set field with a colcount. -- Jarl On 12/19/06, Aaron Keller [EMAIL PROTECTED] wrote: ** first refresh the table, and then look to see if $LASTCOUNT$ = 0 -Aaron * Email: [EMAIL PROTECTED] From: Action Request System discussion

Re: Remedy - Jira bridge

2007-01-04 Thread Jarl Grøneng
This may give you a start: http://confluence.atlassian.com/display/JIRA/Creating+a+SOAP+Client -- Jarl On 1/3/07, Nagaraj, Jayashree [EMAIL PROTECTED] wrote: We are planning to use Jira as our bug tracking system. Remedy is already being used university wide for helpdesk tickets from clients.

Re: compare 2 different form VIEW def files

2007-01-11 Thread Jarl Grøneng
rrrTools from http://www.rrr.se may help you out. - Jarl On 1/11/07, David Chan [EMAIL PROTECTED] wrote: Hi all I was wondering if anyone knows what tool I can use to compare to two form VIEW def files. I tried to open these files in IT MASTERS (v6) and it gave me an error... so I assumed IT

Re: How to check version and patch level

2007-01-15 Thread Jarl Grøneng
In admin tool; File- Server Information - Platform -- Jarl On 1/16/07, Puneet MALIK [EMAIL PROTECTED] wrote: Hello All, Do we have any command with which we can get version and patch number of AR server and it's components?? Thanks, Puneet

Re: BUW 2007 - two locations (Prauge/Vancouver)

2007-01-30 Thread Jarl Grøneng
Why attend the conference in Prague, its old news Designed specifically for our customers throughout Europe, this event will feature the most popular sessions from BMC UserWorld 2006 San Francisco. -- Jarl On 1/30/07, Tony Worthington [EMAIL PROTECTED] wrote:

How to build your own applications....

2007-01-30 Thread Jarl Grøneng
From the document: http://www.bmc.com/userworld/vancouver/assets/sessions/ARSI-201_Building_Your_Own_BMC_Remedy_AR_System_v7_Applications.pdf ›Do you really need 1,000 fields on that form? ›If a field is never visible, don't put it in view. ›Use temporary fields wisely, and don't be afraid of

Re: Netcool 7.1 + ARS 7.0.1 ?

2007-01-30 Thread Jarl Grøneng
Dumb question: Do your ar server running with tcp port? What does the netcool logs say? -- Jarl On 1/30/07, Tony Worthington [EMAIL PROTECTED] wrote: Has anyone had any success using the linux Netcool 7.1 v5.1 adapter against an ARS 7.0.1 server? We've tried both the 6.3 and 7.0.1 api's and

Re: Filters limit for an operation ???

2007-02-01 Thread Jarl Grøneng
CMDB 2 install will set it to 200 000 and 10 000 -- Jarl On 2/1/07, Rick Cook [EMAIL PROTECTED] wrote: Depends on your applications. If you're running full ITSM 7.0, or something as heavy as that, you might want to bump that higher. I'm pretty sure the recommended setting is mentioned in the

Re: C API: Setting Date/Time Value.

2007-05-22 Thread Jarl Grøneng
Hi, This is how I'm doing it include time.h long ltime; time(ltime); ...value.dataType =AR_DATA_TYPE_TIME ...value.u.timeVal = ltime; -- Jarl On 5/22/07, Mikhail [EMAIL PROTECTED] wrote: Hello List, I have a few questions regarding setting a value for the field with data type

Re: GetListActiveLinkGuide .Net API

2007-05-24 Thread Jarl Grøneng
So the 7.1 version of ,NET api will be released before version 7.1? Or will 7.1 be released the next day or so? :-) -- Jarl On 5/24/07, Papolu, Appajee [EMAIL PROTECTED] wrote: ** Stephen, I did find what the problem is and I have fixed it now. Stay tuned for 7.1 drop in next day or so.

Re: GetListActiveLinkGuide .Net API

2007-05-24 Thread Jarl Grøneng
:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Thursday, May 24, 2007 12:55 PM To: arslist@ARSLIST.ORG Subject: Re: GetListActiveLinkGuide .Net API So the 7.1 version of ,NET api will be released before version 7.1? Or will 7.1 be released the next day or so? :-) -- Jarl

Re: How to restore Form on the same schema id.

2007-05-27 Thread Jarl Grøneng
Create your form as usually, then use the archgid utility to change the id to whatever you want. Just be sure to use an id not in use by other forms. Search for the archgid in your ar server installation folder. -- Jarl On 5/26/07, Manish SINGLA [EMAIL PROTECTED] wrote: Hello List, Can you

Re: How to restore Form on the same schema id.

2007-05-28 Thread Jarl Grøneng
-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 5/27/07, Jarl Grøneng [EMAIL PROTECTED] wrote: Create your form as usually, then use the archgid utility to change the id to whatever you want. Just be sure to use an id not in use by other forms. Search

Re: Timeout Consuming Remedy Web Service

2007-05-29 Thread Jarl Grøneng
Turn on your søl/api log and look for long queries. -- Jarl On 5/29/07, Francois - BTT [EMAIL PROTECTED] wrote: ** Hi All, We are trying to consume a web service in Remedy but keep receiving the following in the mid-tier logs… May 29, 2007 10:16:04 AM - SEVERE

Re: OT:Oracle long to clob conversion V10.2

2007-05-29 Thread Jarl Grøneng
Yes. Add new temporary field to form, same as the one with long. Created a temporary table holding entryid and CLOB. Copy from the TxxxC table to the temporary table. Update the form (SQL) with data from the temporary table. Deleted the original fields, added new one with the same id. SQL

Re: OT:Oracle long to clob conversion V10.2

2007-05-29 Thread Jarl Grøneng
Or you can do it the Remedy way. Add new fields, update all records with a set field filter. -- Jarl On 5/29/07, Jarl Grøneng [EMAIL PROTECTED] wrote: Yes. Add new temporary field to form, same as the one with long. Created a temporary table holding entryid and CLOB. Copy from the TxxxC

Re: ARSList Question NOT SOLVED AFTERALL

2007-05-29 Thread Jarl Grøneng
Earlier versions of the server refuses to start if the DB version did not match the the version in the binaries. -- Jarl On 5/29/07, Tony Worthington [EMAIL PROTECTED] wrote: Dwane - The problem is that there are database structure changes between v6.3 and v7 (and most major versions for that

Re: Namespace abbreviation on attribute in web service filter set fields action

2007-05-30 Thread Jarl Grøneng
If you want to change the wsdl you need to change the xsd file. The wsdl are created from the xsd. -- Jarl On 5/30/07, Lisa Wyatt Karr [EMAIL PROTECTED] wrote: ** Have a filter that executes a web service set fields action. When looking at the XML generated, Remedy is adding a namespace

Re: MinOccurs in WebService

2007-05-31 Thread Jarl Grøneng
Yes you do. :-) It may be easier to export the web service in xml fomat and change it in a text editor. -- Jarl On 5/31/07, Frank Caruso [EMAIL PROTECTED] wrote: ** Created a WebService for a form that has a few hundred fields. I am using Perl to call the service using the OpSet operation.

Re: WebService Date Format

2007-06-01 Thread Jarl Grøneng
Try this format: YYYMMDD or -MM-DD If this is a date/time, try this: []-[MM]-[DD]T[hh]:[mm]:[ss]±[hh]:[mm] -- Jarl On 6/1/07, Frank Caruso [EMAIL PROTECTED] wrote: ** OK I've tried every possible format for a date that I can think of but I keep getting the following error

Re: Warning 69

2007-06-02 Thread Jarl Grøneng
This can happend if you have a system ugraded from oracle 7.x. You get this warning if there is any LONG RAW fields on the forms(forms created years ago...). You then need to convert the LONG RAW fields to CLOB -- Jarl On 6/2/07, Guillermo Alfredo Torres Barron [EMAIL PROTECTED] wrote: Hi dear

Re: Using SAP web services in Remedy.

2007-06-03 Thread Jarl Grøneng
The web services stuff in mid.tier is for webservices in Remedy, ie: web services that Remedy publish. Turn on plugin logging, and examine the xml sent to SAP. my $0.02; the SAP people need to include an autentication header to be able to supply username and password. -- Jarl On 6/2/07, Randy

Re: Administrator performance slow -RESOLVED

2007-06-06 Thread Jarl Grøneng
We still see that the admin tool is increadible slow when saving an active link. API logs shows that admin tool fetces all active links after save is done, and this happend even if form list is restriced by the 'View By Form' . Saving an active link takes 30-50 seconds. BMC support says this is

Re: Administrator performance slow -RESOLVED

2007-06-06 Thread Jarl Grøneng
', 'the product is defective (does not meet the design)', and 'the design is good, this is a limitation of the implementation' Axton Grams On 6/6/07, Jarl Grøneng [EMAIL PROTECTED] wrote: We still see that the admin tool is increadible slow when saving an active link. API logs shows that admin tool fetces

Re: Cursor sharing ?

2007-06-07 Thread Jarl Grøneng
Not sure if you seen this document: http://www.bmc.com/supportu/documents/78/31/67831/67831.pdf -- Jarl On 6/8/07, patrick zandi [EMAIL PROTECTED] wrote: ** Alternatively, you may set the parameter cursor_sharing to force.

Re: Administrator performance slow -RESOLVED

2007-06-08 Thread Jarl Grøneng
a disposition of 'defective by design' for these things... there is a big difference between 'the design is defective', 'the product is defective (does not meet the design)', and 'the design is good, this is a limitation of the implementation' Axton Grams On 6/6/07, Jarl Grøneng [EMAIL PROTECTED] wrote

Re: Hypothetical

2007-06-09 Thread Jarl Grøneng
AR Server as middleware? Huh, it cant handle larger xml than a few Kb. Storing XML in a database as tables and fields(like its done in AR System) are not the prefered method when talking about performance. We all love the Malloc 300 errormessage when using webservices -- Jarl On 6/9/07,

Re: Hypothetical

2007-06-11 Thread Jarl Grøneng
transactions with no memory errors. (I am on Sun with Oracle) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Saturday, June 09, 2007 12:57 PM To: arslist@ARSLIST.ORG Subject: Re: Hypothetical AR Server

Re: Hypothetical

2007-06-11 Thread Jarl Grøneng
] On Behalf Of Jarl Grøneng Sent: Monday, June 11, 2007 12:07 PM To: arslist@ARSLIST.ORG Subject: Re: Hypothetical A few Kb was just a joke. But with messages 100kb ++ and 10-15000 messages a day the server did malloc quite often... This was on solaris with oracle. -- Jarl On 6/11/07, Grooms

Re: Workflow Explorer

2007-06-12 Thread Jarl Grøneng
Is sync search databse useful with ITSM 7? Is it possible to run sync with that amount of forms and workflow? .-- Jarl On 6/12/07, Rick Cook [EMAIL PROTECTED] wrote: ** I just use the sync search database. It's as useful as Remedy Developer Plus, and a heckuva lot cheaper. Rick

Re: Workflow Explorer

2007-06-12 Thread Jarl Grøneng
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Tuesday, June 12, 2007 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: Workflow Explorer Is sync search databse useful with ITSM 7? Is it possible to run sync with that amount of forms and workflow

Re: Sorting a string of numbers ?

2007-06-12 Thread Jarl Grøneng
Did a similar thing with grouplist, but returned it as a table, Then I created a view form against it and could be used as a add remove table to maintain groups a user is member of. (was done in Oracle) -- Jarl On 6/12/07, Tim Widowfield [EMAIL PROTECTED] wrote: This is the sort of thing

Re: ARSPerl Installation help

2007-06-12 Thread Jarl Grøneng
1) Yes, 2) /ars install/api 3) perl -V, you will find a Dynamic Linkin section -- Jarl On 6/12/07, Ray M [EMAIL PROTECTED] wrote: ** For some reason I can't seem to subscribe to the ARSPerl user list. I need some help with installing ARSPerl to use with perl I want to install ARSPerl

[no subject]

2007-06-12 Thread Jarl Grøneng
The drawback with panacea is that it does not cache information You need to load everything each time you access a form. -- Jarl On 6/12/07, Rocky Rockwell [EMAIL PROTECTED] wrote: I agree, panacea workflow studios has worked out great for us. for migration for forms, workflow and data. plus

Re: INIT-FORM

2007-06-14 Thread Jarl Grøneng
How can a dozen developer develope on the same arsystem server? Slow going... .. Jarl On 6/14/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: ** True…true…but considering he said it's a development server, I don't see the harm in restarting the service…unless he's got a

Re: OT: Linux Rules TOP 500 Supercomputers - Not a single Window$ supercomputer

2007-06-15 Thread Jarl Grøneng
In the http://www.top500.org/stats/28/os/ list, Linux have 65.2%, but is not Redhat Linux a Linux? -- Jarl On 6/15/07, Guillaume Rheault [EMAIL PROTECTED] wrote: ** All, This is not directly related to the Remedy world, but since sometimes listers ask what questions about Windows vs.

Re: OT: Linux Rules TOP 500 Supercomputers - Not a single Window$ supercomputer

2007-06-15 Thread Jarl Grøneng
distribution such as Red Hat or SUSE Guillaume From: Jarl Grøneng Sent: Fri 06/15/07 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Linux Rules TOP 500 Supercomputers - Not a single Window$ supercomputer In the http://www.top500.org/stats/28/os/ list, Linux have 65.2

Re: Linux Rules TOP 500 Supercomputers - Not a single Window$ supercomputer

2007-06-16 Thread Jarl Grøneng
Agree, I use Mac just because I does not want to hassle around with wintendo :-) Its enough the have it installed on my work-laptop -- Jarl On 6/15/07, Guillaume Rheault [EMAIL PROTECTED] wrote: ** 3 Macs made it to the list, and Macs are definitely geared towards consumers, so how do

Re: ARS 7 and FTS

2007-06-17 Thread Jarl Grøneng
This does not help. Admin tool always use rpc 309600, and single threaded. This is because you need constency in the database. -- Jarl On 6/17/07, Grooms, Frederick W [EMAIL PROTECTED] wrote: ** What about using a private thread when you create the indexes? Add a private thread (say 309650

Re: Server crashes on Linux

2007-06-18 Thread Jarl Grøneng
I also put in a couple of $0.01 here. We saw that the server crashed because of old entries in AP:Notification form(and other approval forms)... -- Jarl On 6/18/07, Axton [EMAIL PROTECTED] wrote: 4500 is in the approval server error message range if I am not mistaken. The error indicates that

Re: does anyone knows what happened to developer community?? no downloads available. EOM

2007-06-19 Thread Jarl Grøneng
But still they could keep the old community up and running until they get the new one up and running. $0.02; the new community will be up and running early next year :-) -- Jarl On 6/19/07, Rick Cook [EMAIL PROTECTED] wrote: ** According to BMC, it is being re-done, and the new version will

Re: Anybody running ARS 7 on Oracle 10g XE (XE is free)

2007-06-19 Thread Jarl Grøneng
Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: 20 June 2007 09:53 To: arslist@ARSLIST.ORG Subject: Re: Anybody running ARS 7 on Oracle 10g XE (XE is free) Yes, using it on my laptop with 7.x But only for small development

Re: How to test web-services?

2007-06-20 Thread Jarl Grøneng
We created a simple command line client that takes a xml file, and send it to the soap interface. The return was just a xml return. -- Jarl On 6/20/07, Neel Guatam [EMAIL PROTECTED] wrote: ** Another one for the day, Is there a tool or something out there that we can use to test the

Re: OT: new free Windows-tool RRR|HelpText

2007-06-20 Thread Jarl Grøneng
Wow! This is just great! -- Jarl On 6/20/07, Misi Mladoniczky [EMAIL PROTECTED] wrote: Hi, Managing Help Texts in Remedy has allways been a pain. I would think that the screenshot speaks for itself: http://rrr.se/c/online/l/rrrhelptext.png Documentation:

Re: Error 1053: The service did not respond..

2007-06-21 Thread Jarl Grøneng
Oracle 9, solaris and approx 5 minutes start time. ITSM7(cmdb, asset, change and slm) There is approx 180k records in field_dispprop. -- Jarl On 6/20/07, Tony Worthington [EMAIL PROTECTED] wrote: Am I missing something here?? No... but maybe I am? I guess it could be an Oracle thing. I

Re: SLM 7 install w/ data collector fails on DB verification

2007-06-26 Thread Jarl Grøneng
From an earlier post that migth help : And once you get a gui to install it, watch out for the following defect I have open about the installer: 1. DROP/BUILD BUG OCCURS IN (IF PRE-RELEASE) SLM 7.0, ARS 7.0, Solaris (but happens all platforms) 2. STEPS TO

Re: View Field Controls / Pulling information from View Field

2007-06-28 Thread Jarl Grøneng
HI, This article may help you: http://www.bmc.com/arsystem/dht/archive/09-06-2005_C.htm We'r doing it diffently, but on only on web. This solution is quite complex, and will take some time to explain. Short: sending an object to a webpage, this gets split and insert into a form and POST to the

Re: Sending XML from ARS to MQ

2007-06-28 Thread Jarl Grøneng
We did this some years ago. Created a web service client on our middleware server, this web service moved the xml over to the MQ queue. You can look into this product, it may help http://www.ntuition.de/index.php?arsxmllink_en -- Jarl On 6/28/07, issac jay [EMAIL PROTECTED] wrote: ** Hello

Documentation

2007-06-29 Thread Jarl Grøneng
I love the documentation. IMPORTANT Before running removed filename.exe on UNIX platforms, make sure the ar_install_dir/bin directory is in the library path environment variable: LD_LIBRARY_PATH(Linux(r), Solaris), LIBPATH (AIX), or SHLIB_PATH (HP-UX). .exe files on a *nix server? ye ye

Re: ARS7 install with oracle 10G RAC ... the saga continues ...

2007-07-10 Thread Jarl Grøneng
Do you really think you will get an answer other than as designed? :-) -- Jarl Yuppi yeee, got an ok to travel to Vancouver in october :-) On 7/10/07, Tony Worthington [EMAIL PROTECTED] wrote: Yup. And the second query (each taking about four minutes on our boxes) is: SELECT

Re: ARS7 install with oracle 10G RAC ... the saga continues ...

2007-07-10 Thread Jarl Grøneng
Another possible solution is to cache information like the mid-tier does it When its requested, then fetch it. And the possibilites to choose which elements to be fetched at startup. -- Jarl On 7/10/07, Axton [EMAIL PROTECTED] wrote: Good luck with support (and I sincerely mean that). The

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