Logging form searches?

2010-06-21 Thread James Van Sickle
, I have gone over Escalation workflow and logs, and not found anything that could be causing the performance hit so far. James Van Sickle Remedy Developer Commercial Metals Company ___ UNSUBSCRIBE or access ARSlist

Re: BMC Remedy - Copy to Archive and Delete from Source - AR System Email Messages?

2008-07-11 Thread James Van Sickle
Engine fixes the problem. (Embedded image moved to file: pic23851.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Service Management 972-696-5779 Office 1000 Coit Road 92-540-5779Mail Stop: PCRD

Re: Idea needed, events crashing User Tool

2008-07-10 Thread James Van Sickle
in the original Open Window action? When the Dialog closes, do you still have the original main form open in the background, or is the Dialog form the only field open in the client at the time? I am a little unclear about that. (Embedded image moved to file: pic02421.gif)Countrywide James Van Sickle

Re: Lines of code in Remedy?

2008-07-10 Thread James Van Sickle
is performing. You can break down the above a little more thoroughly to prove a more comprehensive solution based on what your boss is looking for. (Embedded image moved to file: pic24350.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Service Management

Re: ARERR:302 Entry does not exist in the database

2008-07-10 Thread James Van Sickle
permissions for that field and you should be ok if you are not trying to use row-level permissions. Is this ITSM 7 Problem Management, or a custom Problem Management designed in house? (Embedded image moved to file: pic14924.gif)Countrywide James Van Sickle Remedy Developer II Enterprise

Re: Idea needed, events crashing User Tool

2008-07-09 Thread James Van Sickle
of Remedy and OS is this client running on? (Embedded image moved to file: pic22929.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Service Management 972-696-5779 Office 1000 Coit Road 92-540-5779Mail Stop: PCRD-2-19 Internal Plano, TX 75075

Re: Remedy: Time Reporting Module

2008-07-09 Thread James Van Sickle
minutes? I hope this answers your question. (Embedded image moved to file: pic03430.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Service Management 972-696-5779 Office 1000 Coit Road 92-540-5779

Re: Baffling Email Problem

2008-07-09 Thread James Van Sickle
the Email Engine was designed, and you could not use those special field IDs outside the Email Messages form. (Embedded image moved to file: pic04596.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Service Management 972-696

Re: Difference Report Tool

2008-05-07 Thread James Van Sickle
Thanks, but I already use TextPad when doing that type of difference report. I was looking more for a graphic-based utility with a few more bells and whistles than the old fashioned line-by-line DEF compare. (Embedded image moved to file: pic11825.gif)Countrywide James Van Sickle Remedy

Difference Report Tool

2008-05-05 Thread James Van Sickle
anyone heard of such a utility, and could point me towards the website that I can download it from? Any information would be greatly appreciated, and thank you for your time. (Embedded image moved to file: pic04624.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Architecture

Re: Job: Two Openings - (1) Remedy Developer - Dayton, OH / (1) Remedy Administrator - Raleigh, NC

2008-04-18 Thread James Van Sickle
there for the taking. Good luck, everyone. (Embedded image moved to file: pic32703.gif)Countrywide James Van Sickle Remedy Developer II Enterprise Architecture Services 972-696-5779 Office 1000 Coit Road 92-540-5779Mail Stop: PCRD-2-78 Internal Plano, TX 75075

Re: Slightly OT--US Govt Security Clearances (was: Job: Two Openings ....)

2008-04-18 Thread James Van Sickle
officers/agents speak to your old neighbors and coworkers. So you can see why employers will go to great lengths to find an already cleared applicant, or make sure someone is a viable candidate before starting the process. (Embedded image moved to file: pic13993.gif)Countrywide James Van Sickle

Re: FW: Remedy JAVA api question

2008-04-01 Thread James Van Sickle
to the correct directories? (Embedded image moved to file: pic15022.gif)Countrywide James Van Sickle Remedy Developer II IT - Enterprise Change Config 972-696-5779 Office 1000 Coit Road 92-540-5779Mail Stop: PCRD-2-78

Re: BMC Remedy - Copy to Archive and Delete from Source

2008-03-26 Thread James Van Sickle
email went directly to my Archive Form, and Outgoing email just sat in my original Email Messages form waiting to get processed. Removing the Archive form and restarting the Email Engine fixes the problem. (Embedded image moved to file: pic14989.gif)Countrywide James Van Sickle Remedy Developer II

Re: This is a test

2008-03-18 Thread James Van Sickle
You should check the http://www.arslist.org website. The Subscription area has a setting to not send you your own posts, but I am not sure if that is the default setting or not for all subscribers. (Embedded image moved to file: pic32209.gif)Countrywide James Van Sickle Remedy Developer II

Re: Company Dropping Remedy

2008-02-05 Thread James Van Sickle
with the job hunt then. (Embedded image moved to file: pic03039.gif)Countrywide James Van Sickle Remedy Developer II IT - Enterprise Change Config 972-696-5779 Office 1000 Coit Road 92-540- Internal Mail Stop: PCRD-2-78

Re: Remedy and Clarity?

2008-01-22 Thread James Van Sickle
done with it would have been a quicker and cheaper solution in the long run rather than re-inventing the wheel. (Embedded image moved to file: pic20600.gif)Countrywide James Van Sickle Remedy Developer II IT - Enterprise Change Config 972-696

Video Display issues with Remedy User

2007-12-11 Thread James Van Sickle
display issues I have run into in the past is when users have Large Fonts enabled on their display settings. Both systems are using small fonts so I am at a loss as to what is causing this issue. Thank you for your time. (Embedded image moved to file: pic16439.gif)Countrywide James Van Sickle

Re: Positive Support Experience with BMC and their people in India

2007-09-28 Thread James Van Sickle
to file: pic11224.gif)Countrywide James Van Sickle Remedy Developer IT - Remedy Development http://www.countrywide.com Opela, Gary L Contr

Re: ARS Helping Out The Little Guy

2007-09-28 Thread James Van Sickle
of their current app that was not fulfilling their need. It has been well over a year since that decision. They are still with their old application, and they are still very much unhappy with it. (Embedded image moved to file: pic07619.gif)Countrywide James Van Sickle Remedy Developer IT - Remedy

Re: Incident Problem...Separate Purchases?

2007-09-27 Thread James Van Sickle
pretty well. If you need something a bit more complicated, then you are probably better off either designing your own or maybe looking into SRM. Just my two cents on the matter.. (Embedded image moved to file: pic25678.gif)Countrywide James Van Sickle Remedy Developer IT - Remedy

Re: Need a way to measure the duration of pending status without SLM.

2007-09-27 Thread James Van Sickle
. You can then run your report off the Status History for Pending Time against the newly created Date/Time field. (Embedded image moved to file: pic21126.gif)Countrywide James Van Sickle Remedy Developer IT - Remedy Development http://www.countrywide.com

Position: Remedy Developer (Yonkers, NY)

2007-07-13 Thread James Van Sickle
. If you are interested in the position, email Scott so he can talk in more detail about benefits and salary. Good everyone, and thank you for your time. James Van Sickle Senior Remedy Developer Emerging Health IT, Inc. Email: [EMAIL PROTECTED] Phone: 914-378-6674

Fields in Remedy Admin and Database not consistent

2007-04-13 Thread James Van Sickle
Fellow ARSListers I have an interesting problem that I would like to get some advice on. I had to do an installation of Approval Server on the second server that is part of a Server Group. The installation went through without any errors, but appears to have screwed up the APW:Approval

Re: Who's in charge of support at BMC? (U)

2007-03-15 Thread James Van Sickle
We used to have problems with sales reps several years ago during and shortly after the Peregrine/BMC transition, but our current and previous account representatives have been absolutely outstanding. We are currently assigned to Rick Finkle, and were previously with Lance Haile. Both have

Re: How much RAM for v7?

2007-01-17 Thread James Van Sickle
Out-of-the-box recommendations for ITSM 7 is 4 Gb of RAM. Al James Out-of-the-box recommendations for ITSM 7 is 4 Gb of RAM. Although this can easily change depending on how many users are using Remedy, and depending on if you are running everything (database, application, and Mid-Tier)

Converting Remedy Datetime for SQL Query

2006-10-30 Thread James Van Sickle
in a SQL query to convert the returned date/time values into readable date/time format. I would appreciate any assistance you can give on this, and thank you for you time regarding this question. James Van Sickle

Integration with CA Clarity

2006-10-30 Thread James Van Sickle
provide on linking these two apps. Thank you for your time regarding this question. James Van Sickle ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Remedy Support Site - STILL broken

2006-10-23 Thread James Van Sickle
** Rick I submitted a ticket about all the issues I am having with the new support website on Friday. I came in to work today to find an email in my Inbox. The support rep who looked at my ticket only stated that he had passed my issues on to management, and opened an internal customer service