Re: [asterisk-users] FreePBX: using context other than the default context and the generation for the configuration

2012-07-11 Thread bilal ghayyad
Fine, did you read the question well and understand about what I am asking? I know well what Verbose do and what Goto do, and my question is not related to what they are doing because I used Goto 100 times or more. I have been working on Asterisk more than 5 years and installed alot of sites.

Re: [asterisk-users] FreePBX: using context other than the default context and the generation for the configuration

2012-07-10 Thread bilal ghayyad
its name. Just google it or lookup the latest modules available. Regards, Sammy On Fri, Jul 6, 2012 at 3:20 AM, bilal ghayyad bilmar...@yahoo.com wrote: Hi All; If I set a context other than the default context, then I do not see a generation for a configuration

Re: [asterisk-users] FreePBX: using context other than the default context and the generation for the configuration

2012-07-10 Thread bilal ghayyad
Dear Warren; I did not understand the example below well. What the Verbose will do? It will write in the CDR or the database? Really this did not understand. Also did not understand this lineL same = n,Goto(${EXTEN},from-internal,1) How it will work? Can u plz explain? Regards Bilal

Re: [asterisk-users] Trixbox or FreePBX or Elastix or PBX In a Flash

2012-07-07 Thread bilal ghayyad
Thanks Tim. One of the problem that I am facing is the complicated generated configuration for the FreePBX, is it the same thing in the Elastix? To understand this complicated generated commands, is there a documentation to explain this for FreePBX or Elastix? One of my friend told me that

[asterisk-users] Can I install Asterisk normally and then installing the GUI asterisk now

2012-07-06 Thread bilal ghayyad
Hello; Is it possible if I have already asterisk installed on Fedora machine to install the GUI asterisk now without doing a fresh installation using the Asterisk Now CD? Which version of the GUI that should be selected to work with the asterisk version? For example, if I have asterisk 1.8

Re: [asterisk-users] Can I install Asterisk normally and then installing the GUI

2012-07-06 Thread bilal ghayyad
OK, is there asterisk-gui that differs that freepbx? Or Freepbx is a GUI for asterisk? In other words, if I have asterisk and I need to add for it a GUI, is there asterisk-gui which is differs than freepbx or it is the same? Regards Bilal - Hello; Is it possible if I have

[asterisk-users] Trixbox or FreePBX?

2012-07-06 Thread bilal ghayyad
Hi All; Based on what I have to use Trixbox or FreePBX? Can someone advise? Regards Bilal -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar

Re: [asterisk-users] FreePBX: How to hangup if the caller did not press # after the voicemail message

2012-07-06 Thread bilal ghayyad
?    -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of bilal ghayyad Sent: Thursday, July 05, 2012 6:26 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] FreePBX: How to hangup if the caller did

Re: [asterisk-users] FreePBX: using context other than the default context and the generation for the configuration

2012-07-06 Thread bilal ghayyad
Dears; Thanks for all the replies and help. First of all, I am not looking to have the custom context only for outbound, I need this also to separate the extensions into partitions, so I can have same extensions in different contexts, also extensions in context A can not call extensions in

[asterisk-users] FreePBX: using context other than the default context and the generation for the configuration

2012-07-05 Thread bilal ghayyad
Hi All; If I set a context other than the default context, then I do not see a generation for a configuration in the extensions_additional.conf for this context, but always the generation for the configuration is for the default context (from-internal). Normally, I have to put some Phones in

[asterisk-users] FreePBX: How to hangup if the caller did not press # after the voicemail message

2012-07-05 Thread bilal ghayyad
Dears; In FreePBX, when I select voicemail for the extension, and if the caller sent for the voicemail, and he leaved (or did not leave) a voice message, and did not press #, so the channel will stay open and this is not good specially if the call was coming from outside via the analoge lines

[asterisk-users] Free PBX: hangup even if did not dial # in the voicemail

2012-07-03 Thread bilal ghayyad
Dear; What is the setting to be done on freepbx to let the voicemail go for hangup after while (or after leaving the message) even if the caller did not dial #. It is very important for me to be sure of the hangup status. Regards Bilal --

Re: [asterisk-users] ext-local and from-did-direct-ivr, how to change them?

2012-06-26 Thread bilal ghayyad
Dear Warren; I am thinking what if I need to have a special configuration for a phone, something other than what the GUI is generating. In other words, what if the GUI generated a configuration that still I need something else, I feel I have to be able to put these configurations that I would

[asterisk-users] ext-local and from-did-direct-ivr, how to change them?

2012-06-24 Thread bilal ghayyad
Hi All; Using the FreePBX, after I added the extension from the GUI, I discover that it is automatically added in the extensions_additional.conf in the context [ext-local] and [from-did-direct-ivr] How I can change these context name? I need to determine this. How? Regards Bilal --

Re: [asterisk-users] Digium IP Phones D40

2012-06-22 Thread bilal ghayyad
Dears; One of the problems I faced with Polycom is the voice volume and ring volume, it is low. When it rings, even if it is maximum volume, still it is weak. When I talk and I set the volume to the maximum, I still feel the voice volume is low and would if to increase it. The volume is

[asterisk-users] Digium IP Phones D40

2012-06-11 Thread bilal ghayyad
Hi All; Any one used Digium IP Phones D40? I need to know if they are stable with good voice quality? Comparing to Polycom 330, which is better? Let us talk frankly although I know that we have to support Digium. Regards Bilal --

[asterisk-users] Which Digium cards to select: AEX with EF or E or P or B?

2012-06-11 Thread bilal ghayyad
Dears; I need to order Digium card and not able to know which one is the best quality? Is it that of AEX with the end E or EF or P or B? I saw those card that its slot is small (I think those that end by EF), are they the best card? Really I am caring to have a card that has echo cancelation

Re: [asterisk-users] twenty thousands (20, 000) users, which asterisk and how many servers

2012-05-25 Thread bilal ghayyad
at this time.  Other web gui's might work, but I am not familiar with them.  FreePBX's sentiment on the subject is shared here:  http://www.freepbx.org/trac/wiki/AsteriskRealtime -John On 05/24/2012 05:46 PM, bilal ghayyad wrote: Thanks for all for the help and kindly reply. One last point

Re: [asterisk-users] twenty thousands (20, 000) users, which asterisk and how many servers

2012-05-24 Thread bilal ghayyad
Thanks for all for the help and kindly reply. One last point that will help me alot: I am thinking to have 4 Servers running Asterisk and 2 Servers to be for database. The load to be distributed on the 4 Asterisk Servers with ability to be redundant (using any redundancy technique). The 4

[asterisk-users] twenty thousands (20, 000) users, which asterisk and how many servers?

2012-05-23 Thread bilal ghayyad
Hi All; I need to use Asterisk for 20 000 users, so which asterisk version to be used? Is there asterisk version that supports 20,000 users on one hardware machine? Can I use one strong hardware server i7 with 64 GB RAM and fast hard desk to handle 20 000 users, and concurrent calls 2000? Or I

Re: [asterisk-users] twenty thousands (20, 000) users, which asterisk and how many servers

2012-05-23 Thread bilal ghayyad
, for a client who wants to achieve numbers you have just said. Let's see how it works in few months. Leandro 2012/5/23 bilal ghayyad bilmar...@yahoo.com Hi All; I need to use Asterisk for 20 000 users, so which asterisk version to be used? Is there asterisk version that supports

[asterisk-users] AsteriskNow: Does it support call details records?

2012-05-16 Thread bilal ghayyad
Hi All; I did not install AsteriskNow, but I am thinking to install it. If I installed it, I can see the call details records for the extensions? I can request the CDR to be between specific dates and to specific extension? Regards Bilal --

[asterisk-users] Increasing voice volume without getting echo or entered digit problem

2012-05-10 Thread bilal ghayyad
Dears; How I can increase the voice volume in the analogue line (at dahdi port) without getting a problems in the entered digits (when using Background function)? I got to know previously that it is possible to increase the gain at hardware and not software, this is better to avoid getting a

Re: [asterisk-users] Increasing voice volume without getting echo or entered digit problem

2012-05-10 Thread bilal ghayyad
Dear; I am talking about something else. When I said increasing the volume from the hardware, I was mean something else. Before when we were using Zaptel, we were able to do this (increasing the volume from the hardware) in the /etc/modprobe.conf but currently we are using dahdi and I do not

Re: [asterisk-users] Increasing voice volume without getting echo or entered digit problem

2012-05-10 Thread bilal ghayyad
I am sure there should be another place .. if I increased it from chan_dahdi.conf, the voice quality is bad and the calls will disconnecting while we are talking .. Increasing voice volume from chan_dahdi means increasing it at software level, I am sure there is a place to increase it at

Re: [asterisk-users] chan_dahdi with asterisk 1.4 and new Linux versions

2012-05-07 Thread bilal ghayyad
, bilal ghayyad wrote: What is happening with me that when I used fedora core 16, I compiled and installed dahdi 2.6 and then compiled and installed asterisk 1.4 and it did not create chan_dahdi. I tried to select it by running make menuselect and I discover that it is not possible

[asterisk-users] chan_dahdi with asterisk 1.4 and new Linux versions

2012-05-04 Thread bilal ghayyad
Hi All; First of all, I am trying to install vicidial and actually vicidial requires asterisk 1.4 and can not work with asterisk 1.8, in addition there is a special version of asterisk 1.4 that is required for vicidial which is asterisk-1.4.39.1-vici. The problem that it look like there is a

[asterisk-users] Sound file format and Asterisk 1.8.11-cert1

2012-05-04 Thread bilal ghayyad
Hi All; I installed Asterisk 1.8.11-cert1, and it look like the default is ulaw for the sound files. How I can fix this? Athough file beep.gsm is existed under path (/var/lib/asterisk/sounds/en), but when I used the Record function, it gave me the following (so I am sure there is something

Re: [asterisk-users] asterisk 1.4.39 and dahdi 2.6

2012-04-21 Thread bilal ghayyad
Dear; The output of the ./configure that is related to dahdi is: checking for DAHDI_RESET_COUNTERS in dahdi/user.h... yes checking dahdi/tonezone.h usability... yes checking dahdi/tonezone.h presence... yes checking for dahdi/tonezone.h... yes And the dependecies of the chan_dahdi as I saw in

Re: [asterisk-users] asterisk 1.4.39 and dahdi 2.6

2012-04-20 Thread bilal ghayyad
Dear; Well, I did make menuselect and I really found the XXX and did not get the ability to select the channel. So what could be the reason? From the other side, I find the following when I type for lspci 02:01.0 Ethernet controller: Digium, Inc. Wildcard TDM410 4-port analog card (rev 11)

Re: [asterisk-users] asterisk 1.4.39 and dahdi 2.6 on Ubuntu

2012-04-19 Thread bilal ghayyad
Dears; I see this at the /var/log/asterisk/messages: [Apr 20 01:49:48] ERROR[1657] codec_dahdi.c: Failed to open /dev/dahdi/transcode: No such file or directory Again, I am installing asterisk and dahdi at Ubuntu (uname -a Linux House 3.0.0-17-server #30-Ubuntu SMP Thu Mar 8 22:15:30 UTC 2012

Re: [asterisk-users] asterisk 1.4.39 and dahdi 2.6

2012-04-18 Thread bilal ghayyad
Dear Warren; Yes, first thing I do is the make all and make install for dahdi, then I do ./configure and make and make install for asterisk. But I do not find the chan_dahdi under the /usr/lib/asterisk/modules. WHY? If I used asterisk 1.8, then I do not have any problem. What I am missing?

Re: [asterisk-users] asterisk 1.4.39 and dahdi 2.6

2012-04-18 Thread bilal ghayyad
Dear Warren; Yes I am compiling and installing dahdi first and then I start by asterisk 1.4.39 but I do not find chan_dahdi under /usr/lib/asterisk/modules, but if I used asterisk 1.8, it is working fine. From the other side: I tried asterisk 1.4.44 and same thing (I am not able to see the

[asterisk-users] asterisk 1.4.39 and dahdi 2.6: chan_dahdi? dahdi?

2012-04-15 Thread bilal ghayyad
Hi All; Is it normal if I used asterisk 1.4 and dahdi, then I will not find chan_dahdi under /usr/lib/asterisk/modules? And I will not be able to type dahdi commands (dahdi restart for example) in the asterisk CLI? Actually what I found only the following: app_dahdibarge.so app_dahdiras.so

[asterisk-users] dahdi versions before 2.5 compilation error and ubuntu

2012-04-14 Thread bilal ghayyad
Hi All; It look like DAHDI versions that before 2.5 have a problem to be compiled on ubuntu, can someone check below and advise me how to fix this? The output of the uname -a is: Linux House 3.0.0-17-server #30-Ubuntu SMP Thu Mar 8 22:15:30 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux I am trying

[asterisk-users] Asterisk 1.8 and DeadAGI

2012-04-04 Thread bilal ghayyad
Dears; In asterisk 1.8, it is not more possible to use DeadAGI? Also, I found the below commands in the a2billing and I would to ask why it set the sequence 1 for the Hangup()? Maybe because it is related to the NoOp? How? [a2billing-callingcard] exten = _X.,1,NoOp(A2Billing Start) exten =

[asterisk-users] Telephony Card: GSM slots + Analoge

2012-04-01 Thread bilal ghayyad
Dears; I am looking to get a telephony card that has GSM slots (ability to place my GSM card into it) in addition to analoge FXS and FXO. There is a card that I found it but really I do not know how much it is reliable: http://www.atcom.cn/AX2G4A.html Did anyone tried atcom? Is there a

[asterisk-users] IVR functionalities: saying the numbers, saying the date, ... etc

2012-03-29 Thread bilal ghayyad
Hi All; I need to use IVR functionalities in Asterisk, I am asking if there is a ready made thing for some IVR functionalities (like saying the numbers, the date the currency ... etc)? Regards Bilal -- _ -- Bandwidth and

[asterisk-users] Authentication: username and password, also to be from the LAN

2012-03-26 Thread bilal ghayyad
Hi All; Is it possible to restrict the authentication to be based on the username and password and to be allowed for IPs within the LAN (for example, 192.168.10.x)? I do not need it to be based on the IP only and do not need it to be based on the username and password only, but I need it to

[asterisk-users] Collaboration Call Center Integrated with Asterisk web and email

2012-03-26 Thread bilal ghayyad
Hi All; Is there a collaboration contact center (hope to be open source) Integrated with Asterisk (hope with vicidial), so the agent will be able to receive chat or emails sessions and deal with the customer. If the agent in a call with the customer, then he will not get chat session. Is there

[asterisk-users] Silent Monitoring and Meetme

2012-03-23 Thread bilal ghayyad
Hi All; If we need the admin to have the ability to hear what the agent is talking without the agent or the customer feel, how this can be done? Is it using MeetMe or something else? How? When the admin start hearing, there will be a peep (because I do not need this, it should be silent

[asterisk-users] Voicemail: Tool to check the voicemail, and sending it to email

2012-03-19 Thread bilal ghayyad
Hi All; Is there an admin tool (web based) to check the voicemail and manipulate it (delete all the voicemail under extension, showing how many voicemails for the extension, ... etc)? Can AsteriskNow do this? Or any other recommended tool that it is very good in this? Regards Bilal --

[asterisk-users] AGI and retreiving data, how to use this data in extensions.conf

2012-03-10 Thread bilal ghayyad
Hi All; I know that I can use the AGI to call (run) a script (php or python or any other kind of scripts), but the question is: If I have information that I need to build a decision in the extensions.conf based on it, and these informations can be obtained using this script, so how I will

[asterisk-users] Using the h and DeadAGI

2012-03-08 Thread bilal ghayyad
Hi All; Really I need to know why when using the h in the exten =, then we use DeaAGI with it? I am using vicidial and I see this line alot, so I need to know how it work (when it will be executed): exten =

[asterisk-users] IVR: Dealing with database and returned variables

2012-03-07 Thread bilal ghayyad
Hi All; If I need to build IVR using Asterisk (so I will read and write to database), until now from my reading, I can understand that the best way is to use AGI to call external script like php which will manipulate every thing, correct? Well, the returned values from this script that I can

[asterisk-users] Asterisk version that support Database Configuration

2012-02-02 Thread bilal ghayyad
Hi All; Which asterisk version that support the ability to have the configuration in the database? Regards Bilal -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live

[asterisk-users] Router that support Asterisk

2012-02-01 Thread bilal ghayyad
Hi All; I heard from some friends that there are a dsl router that has Linux OS and it has asterisk on it, so the ip phone can register on this router, also if the router has FXS or FXO ports then it can be used to place calls through them. Is it really? Where I can these routers? Did anyone

Re: [asterisk-users] Asterisk 1.4 and configuration to be via Database instead of conf files

2012-01-30 Thread bilal ghayyad
Dear Binni; My asterisk version is: Connected to Asterisk 1.4.39.1-vici RPM by dem...@goautodial.com So it is only by 1.4.19? By the way, the version I am using has been installed using goautodial. Regards Bilal Hi, I've played around with using a database

[asterisk-users] Asterisk 1.4 and configuration to be via Database instead of conf files

2012-01-27 Thread bilal ghayyad
Hi All; Because vicidial is working with asterisk 1.4, so I would like to know in case of using asterisk 1.4, can I have the configuration to be in the database? As I know that version 1.8 is supporting configuration to be via Database instead of conf files, but what about 1.4? From the other

[asterisk-users] Analoge and E1 ports

2012-01-22 Thread bilal ghayyad
Hi All; Is there a telephony card that contains analoge ports and E1s at the same time? Regards Bilal -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory

[asterisk-users] ISDN E1, after electrical disconnected is not becoming UP, IRQ misses: 1

2012-01-03 Thread bilal ghayyad
Dear All; I am afraid from IRQ misses: 1 The ISDN E1 was working fine on the machine, the electrical disconnected and then the Red Allarm. I checked the dahdi and I found that I have to reinstall dahdi again and I did. But still not becoming UP. The output of the cat /proc/dahdi/1 is

[asterisk-users] GoAutoDialer, ViciDial and Vicidial group

2012-01-01 Thread bilal ghayyad
Dear All; Anyone used GoAutoDialer or ViciDial or ViciDial group and can advise if they are good and stable with asterisk. Appreciate if any advise. I am using asterisk and need to use outbound dialer and really caring for the below 3 things to be possible to be applied (all togethor to be

[asterisk-users] Outbound Dialer, Agent Login and Logout

2011-12-31 Thread bilal ghayyad
Hi All; I am looking for a good Outbound Dialer and to be practical with possibility to do modification on it, the outbound dialer should send the calls to the agent when the agent is logged in as long the agent is belong to the queue (or let us say the skill group of this campaign). Any one

[asterisk-users] SIM to E1 gateway, and SMS gateway

2011-11-29 Thread bilal ghayyad
Hi All; I need to use a gateway that converts from SIM to E1 to I can send and receive calls via the GSM, so did any one use a good gateway for this and reliable and stable and costly effective, so he can advise us to use it? Also, it will be a separate product if we need also to use it for

[asterisk-users] When dialing the number, I need to see it in the Cisco LCD Phone

2011-11-29 Thread bilal ghayyad
Dear List; I have internal Menu that I use it when doing outside call (it ask some questions, and then it ask to dial the number that need to call it), I can access this menu by dialing 9, but after the Background stay play the wave file, then whatever I dial (to select) and whatever the

Re: [asterisk-users] SIM to E1 gateway, and SMS gateway

2011-11-29 Thread bilal ghayyad
Cc: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Date: Tuesday, November 29, 2011, 7:10 AM Hello Bilal, You can check on http://www.kannel.org/ Cheers, Sendil On Tue, Nov 29, 2011 at 4:17 PM, bilal ghayyad bilmar...@yahoo.com wrote: Hi All

[asterisk-users] Displaying entered digits in the LCD of the IP Phone when is requested to enter it

2011-11-27 Thread bilal ghayyad
Hi All; When using the IP Phone and will be prompted to enter a digits (for example, using the Background function), so when dialing the digits, I do not see these digits on the LCD of the Phone, how can I make it appear? Actually I need it because I have a Background funtion that ask the

[asterisk-users] Queue: The call keep going to agent until the agent drop the call

2011-11-19 Thread bilal ghayyad
Hi All; I am facing a problem that when the call send to the queue, it is sending to the agent while the agent already has a call!! And it keeps sending the calls until the agent hangup the call the first call, then the calls go to the next agent and so on. And while the agent is having the

[asterisk-users] Goto Queue, does not work, it should play message or any thing

2011-11-15 Thread bilal ghayyad
Hi All; When the call coming via the E1 dahdi and I handle the call (as first step) by exten = 5631040,1,Goto(OrangeCMG,s,1) it is not working and the call will be disconnected instead of queued. But, when I handle the call (as first step) by playing any sound file and then send for the

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-11-05 Thread bilal ghayyad
Dear Warren; Thanks a lot for the reply and kindly help. I ran the below commands and now I have the database asteriskcdrdb and the table cdr, also I did the configuration in the cdr_mysql.conf but until now I do not see entries in the database (still the table is free). The asterisk version

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-31 Thread bilal ghayyad
Dear; It look like AGI is not suiting this, maybe I need AMI? Because no need to do a call to collect the data, I need to collect data without doing a call ... so what do u suggest? What I need, is to know how many concurrent calls in the queue, and how many waiting and how many agents in the

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-30 Thread bilal ghayyad
Dear; In case I need to retreive the real time data (for example, how many calls currently in the queue, and how many calls currently waiting in the queue, how many agents currently are logged in ... etc). How to get this? Is it using the AGI? From where I can get information about this?

Re: [asterisk-users] r...@linux-delhi.org

2011-10-30 Thread bilal ghayyad
Dear Raj; Thanks a lot. Actually I need to do a dash board for reporting, so I beleive the only way is to use the AGI, correct? But where I can find documents or link that can help me to do this? About ur sentence: some ready-made packages (both FOSS and proprietary) that will display this

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-30 Thread bilal ghayyad
Thanks a lot. Really I am trying to know how to do AGI to get the information from asterisk (for example, how to talk with asterisk to know the concurrent calls, or the number of agents in the queue, ... etc)? Where I can find this? Regards Bilal Actually I need to do a

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-25 Thread bilal ghayyad
Dear wcselby; Thanks a lot for your reply. For below script, I have some questions if you can help me: 1) I am looking to have reports for the call center, so I need to determine how many calls in the queue, and how many agents logged and when the agent logged in and when logged out ... etc.

[asterisk-users] ${CALLERID(num)} after doing transfer from extension to extension

2011-10-24 Thread bilal ghayyad
Hi All; As I am using the ${CALLERID(num)} to be part of the filename that I am recording it, I am facing the following problem: If the incoming call (via PSTN) reached for an extension (which is the reception), and then the extension transferred the call to the proper person, and we need to

[asterisk-users] Voicemail: playing a message to give option if need to transfer for operator

2011-10-24 Thread bilal ghayyad
Hi All; Is it possible to be part of the voicemail to play a wave message as following: The person you are calling is not available, press 0 if you need to call the operator or 1 to leave voice message? I know that I can do this as part of the extensions.conf, but I am looking if it possible

[asterisk-users] Storing a variable at a context and using it in another context

2011-10-24 Thread bilal ghayyad
Hi All; Is it possible to store a variable at context and using it in another context or in the MACRO? For example, how I can store the ${CALLERID(num)} in a variable and use it in another context or in a MACRO? Regards Bilal --

Re: [asterisk-users] DID and how the caller id will appear

2011-10-18 Thread bilal ghayyad
at 1:59 PM, bilal ghayyad bilmar...@yahoo.com wrote: Dear; By the way, the asterisk version is: 1.8.4.2 Yes I tried Set(CALLERID(num)=5631040) as shown in the below dialing, and no success. Also I tried Set(CALLERID(num)=1040) and I tried Set(CALLERID(num)=065631040) as the city

[asterisk-users] make progdocs

2011-10-18 Thread bilal ghayyad
Dear All; make progdocs, we use it to create documentation, correct? Well, how I can use this documentation if I need to search for a topic or settings? Any example? Regards Bilal -- _ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] DID and how caller id will appear

2011-10-18 Thread bilal ghayyad
-- Bialal, what hw you are using  and what is the h/w files. ? On Tue, Oct 18, 2011 at 5:23 PM, bilal ghayyad bilmar...@yahoo.com wrote: Dears; We contacted the Telecom provider and they confirmed multiple times that the DID service is enabled, but again still the caller id

Re: [asterisk-users] DID and how the caller id will appear

2011-10-18 Thread bilal ghayyad
need to be updated? Also, should I use Set(CALLERID(num)=1040) or Set(CALLERID(num)=1040)? What other factors I am missing? What I have to check? Regards Bilal --- On Tuesday 18 October 2011, bilal ghayyad wrote: We contacted the Telecom provider and they confirmed multiple times

[asterisk-users] Voicemail in asterisk 1.8.7, stop working

2011-10-16 Thread bilal ghayyad
Hi All; I was having asterisk 1.8.5 and I installed 1.8.7, I copied the extensions.conf, sip.conf, voicemail.conf that I was using them in 1.8.5 to the new asterisk 1.8.7. Every thing fine, but now the voicemail is not working at all !! Even does not display on the consol any thing that it

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-15 Thread bilal ghayyad
Dear; Are the below are used any more in asterisk 1.8 version, and for what we use them: ;dial trunk exten = _X.,1,Dial(SIP/trunk/${EXTEN}) ;exten h must be in same context! exten = h,1,noop(extended CDR) exten = h,n,set(CDR(hangupcause)=${HANGUPCAUSE}) ; hangupcause exten =

[asterisk-users] Queuing strategy

2011-10-11 Thread bilal ghayyad
Dear all; I have three agents and I need the calls to be always send for agent1 and if he is busy then to be sent for agent2 and if he is busy then to be sent for agent3 and if all busy then to stay in the waiting until one of those three agents is available. How? Do I have to set the strategy

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-10-11 Thread bilal ghayyad
Dear Tariq; About elastix.org, this can be use with Asterisk or it is coming as a complete IP Telephony, Call Center, IVR and Reporting? Because, I do not need to install another IP Telephony on the server which already has asterisk which is an IP Telephony, this will cause a problem in the

Re: [asterisk-users] Queuing strategy

2011-10-11 Thread bilal ghayyad
Dear Dale; Penalty is priority, or what exactly? Also, how I can set the penalty of the member? Regards Bilal -- Dear all; I have three agents and I need the calls to be always send for agent1 and if he is busy then to be sent for

[asterisk-users] Increasing the fxorxgain and fxotxgain for the hardware of the digium card

2011-09-28 Thread bilal ghayyad
Hi All; In the zaptel, we were increasing the gain of the voice volume at the hardware level from the /etc/zaptel and /etc/modprob.conf files, but now we are using DAHDI, so where to do the same thing? I am looking actually to increase the volume at hardware level and not software to avoid

Re: [asterisk-users] DID and how the caller id will appear

2011-09-27 Thread bilal ghayyad
the same result that is means that you don't have permission from your provider kind regards 2011/9/26 C F shma...@gmail.com Confirm with your provider that allow you to set caller id on outbound. On Sun, Sep 25, 2011 at 1:59 PM, bilal ghayyad bilmar...@yahoo.com wrote

Re: [asterisk-users] Set (MONITOR_FILENAME=.................) for queuing recording calls

2011-09-27 Thread bilal ghayyad
the file. On Sat, Sep 24, 2011 at 2:08 AM, bilal ghayyad bilmar...@yahoo.com wrote: Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine

[asterisk-users] DID and the Caller ID for outgoing

2011-09-25 Thread bilal ghayyad
Hi All; I do not know if the SEP_Mac_address.cnf.xml of the cisco file is also has effecting on the DID and Caller ID to appear at the destination, because I found the following: localCfwdEnabletrue/localCfwdEnable semiAttendedTransfertrue/semiAttendedTransfer

Re: [asterisk-users] DID and how the caller id will appear

2011-09-25 Thread bilal ghayyad
= _90Z,105,Hangup() --- Set(CALLERID(num)=5631040) add this before the Dial command. On Sat, Sep 24, 2011 at 4:03 PM, bilal ghayyad bilmar...@yahoo.com wrote: Hi All; The DID range that we took from the telecom starts from 1030 and end by 1059, now whenever we

[asterisk-users] DID and how the caller id will appear

2011-09-24 Thread bilal ghayyad
Hi All; The DID range that we took from the telecom starts from 1030 and end by 1059, now whenever we place a call, the destination see the number 5631030. I gave the phone extension 1040, and when I call, still the destination see the number is 5631030? Kindly find below the configuration of

[asterisk-users] Set (MONITOR_FILENAME=.................) for queuing recording calls

2011-09-23 Thread bilal ghayyad
Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan,

[asterisk-users] Queuing: calls stay in queue and agents are ready !!

2011-09-19 Thread bilal ghayyad
Hi All; I configured some queues, and I configured the dialed numbers for login and logout for the agents. Two agents are logged in, the first two calls are received at the agents and they answered and hangup. Again, the two agents are idle and ready to receive calls. The third and call goes

Re: [asterisk-users] Reporting for Asterisk Call Center

2011-09-13 Thread bilal ghayyad
Dear Tareq; I am not using mysql, the configuration on the text configuratoin files and the logs are existed under the directory (/var/log/asterisk). Well, to use mysql: then it means the configuration will be also in the database or I can use mysql only for reporting? What is the Flash

[asterisk-users] WARNING[2209]: chan_sip.c:19667 handle_response_invite: just did sched_add waitid(3429468)

2011-09-13 Thread bilal ghayyad
Hi All; Asterisk version is: 1.8.5.0 But I see at the consol the following warning and really I did google but did not understand if it is bug or related to settings: [Sep 13 15:04:56] WARNING[2209]: chan_sip.c:19667 handle_response_invite: just did sched_add waitid(3429468) for

[asterisk-users] Reporting for Asterisk Call Center

2011-09-09 Thread bilal ghayyad
Hi All; Anyone advise for a free (open source) reporting to be used for asterisk call center? Regards Bilal -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live

[asterisk-users] SIP Trace to troubleshoot one way of communications

2011-08-26 Thread bilal ghayyad
Hi All; How can I get a SIP trace to troubleshoot a one way of communications? I need to see what is happenning in the packets to know the reason of the problem. Thanks Regards Bilal -- _ -- Bandwidth and Colocation Provided

Re: [asterisk-users] Echo problem in the analoge lines

2011-08-16 Thread bilal ghayyad
OK, I can buy echo canceller from Digium and how will be installed in the digium card? Or it is a hardware? Currently I am reading a message at the consol that Unable to enable the echo canceller .. does this means that Digium card that I have is not supporting? This is the output of the

Re: [asterisk-users] DID to display the calling number

2011-08-16 Thread bilal ghayyad
Thanks for the help and reply. And this can be done only by setting the callerid=5100 in the sip.conf? Or I have to do any thing else? Regards Bilal -- I need that if five IP Phones make outside calls, then destination should see only 56725111... You can set the

Re: [asterisk-users] Echo problem in the analoge lines

2011-08-16 Thread bilal ghayyad
The current dahdi version is: PBX-FF*CLI dahdi show version DAHDI Version: 2.4.1.2 Echo Canceller: Well, the output of the dahdi_cfg as shown below, it declares there is invalid argument. But, really I tried to change the configuration in the systems.conf from fxoks=1-16 to fxsks=1-16 but did

[asterisk-users] DID to display the calling number

2011-08-13 Thread bilal ghayyad
Hi All; The main number is 56725000 and we have DIDs from 5000 to 5999. Now, I need that if five IP Phones make outside calls, then destination should see only 56725111 so I beleive it is related to the DID 5111 but I do not know what I have to do a settings for this DID and where, so I can

[asterisk-users] Echo problem in the analoge lines

2011-08-13 Thread bilal ghayyad
Hi All; To overcome the echo problem, what mainly I have to do in the configuration other than the following line in the system.conf under dahdi directory? echocanceller=mg2,1-16 1) How can I know if the digium card supporting echo cancellator? 2) If I am getting a message in the consol that

[asterisk-users] Unable to enable echo cancellation on channel 1 (No such device)

2011-08-10 Thread bilal ghayyad
Hi All; Suddenly, we restarted the Asterisk machine and the echo appeared. The lines are analoge. At the consol, I see this message: [Aug 10 14:36:05] WARNING[3789]: chan_dahdi.c:4831 dahdi_enable_ec: Unable to enable echo cancellation on channel 1 (No such device) [Aug 10 14:36:07]

[asterisk-users] Codec translation from gsm to other codecs or from other codecs to gsm

2011-07-31 Thread bilal ghayyad
Hi All; The asterisk version is 1.8.4.2 Why codec translation from and to gsm is not possible? I think it was possible in previous versions. I am missing something to have this codec translation possibility? Please advise. Regards Bilal --

Re: [asterisk-users] The queue is not routing for the agent: returned -1:

2011-07-25 Thread bilal ghayyad
Dear Paul; I got to know the reason for the problem, it is becaused I have to use SIP/bilal instead of SIP/599 as user configured as bilal in the sip.conf and not 599. But I am still having some points that are really not clear and causing a problem: 1) If I need to login via the agent ID,

Re: [asterisk-users] callgroup and pickupgroup (Carlos Chavez)

2011-07-25 Thread bilal ghayyad
What I am looking for is: If my IP Phone is related to a pickup group #1 and a call is ringing at pickup group #2, so I can pickup the call that is ringing at group #2 and I do not know its extensions? In other words, how can I pickup any phone that is ringing without knowing its extension,

Re: [asterisk-users] Is there a protocl that let the Asterisk boxes talk to each other and treated as one entity?

2011-07-25 Thread bilal ghayyad
Dear Carlos; And when the Asterisk SCF will be available? With which version? Regards Bilal - Hi All; Actually what I am looking into is a method to have multiple Asterisk Boxes to be working togethor as one entity so a distributing for the load and for the tasks can be

Re: [asterisk-users] Is there a protocol to be used to communicate between different Asterisk Boxes to distribute load and tasks

2011-07-25 Thread bilal ghayyad
Really I am thinking in something and I donot know if it can be used or not: Is it possible to use the Database (to be located in a server) so whenever the agent is login via any server, this will be logged in the database, so all the queues in all the boxes can check with this database to see

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