[cisco-voip] Call Manager publisher - Database Communication Error

2023-06-04 Thread Terry Oakley
Cannot login to the GUI on the publisher but can on both subscribers. cli to publisher and ran 'show tech dbstateinfo' [Fatal Error] platformConfig.xml:187:16: Character reference "" is an invalid XML character. If I go to the output file 'showtechdbstatetxt I see the same fatal error as

Re: [cisco-voip] [External] Re: Certificate issue and I am rubbish at certificates. (full disclosure)

2023-05-24 Thread Terry Oakley
Ahh then a successful day as we made one person have a good funny moment. Terry From: Ryan Huff Sent: Wednesday, May 24, 2023 1:08 PM To: Hunter Fuller ; Matthew Loraditch Cc: Terry Oakley ; voip puck Subject: Re: [cisco-voip] [External] Re: Certificate issue and I am rubbish

Re: [cisco-voip] [External] Re: Certificate issue and I am rubbish at certificates. (full disclosure)

2023-05-24 Thread Terry Oakley
Loraditch Cc: Terry Oakley ; voip puck Subject: Re: [External] Re: [cisco-voip] Certificate issue and I am rubbish at certificates. (full disclosure) CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe

[cisco-voip] Certificate issue and I am rubbish at certificates. (full disclosure)

2023-05-24 Thread Terry Oakley
On our Unity Connection server the certificates for Tomcat and Tomcat trust expired over the weekend, my oversight. I regenerated the certificates and both are now year 2028 expiry date. But we still get the same error if someone is trying to access their inbox (https://server/inbox/) (error

Re: [cisco-voip] [EXTERNAL] quick question about UCCX license

2023-04-11 Thread Terry Oakley
Apr 11, 2023, at 12:07 PM, Terry Oakley mailto:terry.oak...@rdpolytech.ca> > wrote:  We just received an updated license for our UCCX cluster. (On pub one sub). I have loaded the license but want to confirm that to apply the license I need to restart the two VM’s or is there a command l

[cisco-voip] quick question about UCCX license

2023-04-11 Thread Terry Oakley
We just received an updated license for our UCCX cluster. (On pub one sub). I have loaded the license but want to confirm that to apply the license I need to restart the two VM's or is there a command line that I can run to apply the license? Leaving on vacation in 4 days and the current

[cisco-voip] Compatibility question

2023-03-09 Thread Terry Oakley
Our infrastructure team are looking to upgrade our VMWare ESXi from 6.x to 7.0 U3. Cisco support pages show that UC 12.5 supports 7.0 U1. Do any of you know if going to U3 would cause issues for our on prem telephony? Thanks Terry smime.p7s Description: S/MIME cryptographic

[cisco-voip] Cisco 8800 series repairs

2020-04-15 Thread Terry Oakley via cisco-voip
Does anyone know of a place in Canada that will repair Cisco 8800 series end devices? Thanks Terry smime.p7s Description: S/MIME cryptographic signature ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] FAX into a Cisco shop

2020-04-06 Thread Terry Oakley via cisco-voip
attachments unless you recognize the sender and know the content is safe. Did you just try to use the word "fax" and "seamless" in the same sentence? From: cisco-voip mailto:cisco-voip-boun...@puck.nether.net> > On Behalf Of Terry Oakley via cisco-voip Sent: Monday, April 6, 20

[cisco-voip] FAX into a Cisco shop

2020-04-06 Thread Terry Oakley via cisco-voip
Any suggestions for a software based FAX service/application that works seamlessly with CUCM and O365We are hoping to move our legacy FAX devices into the 20th century during this 21st century pandemic and push to have our FAX services virtual or FAX to email. I have heard of RightFax,

Re: [cisco-voip] SX 20 and MS Teams

2020-03-30 Thread Terry Oakley via cisco-voip
appreciate it. Our setup.. WebEx 4.x on prem setup Expressway Core and Edge X 12.5.7 CUCM 12.5 SU2 (that was the entire weekend of fun and frivolity. L IM and Presence 12.5 SU 2 SX 20 DX 80 (waiting for license) Terry From: cisco-voip On Behalf Of Terry Oakley via

Re: [cisco-voip] SX 20 and MS Teams

2020-03-28 Thread Terry Oakley via cisco-voip
be complete unless I am strictly calling a phone/mobile or similar. Battling a Finesse/Certificate issue today so not sure how long that is going to take and need some off time tomorrow. J Terry From: Mark H. Turpin Sent: Thursday, March 26, 2020 3:11 PM To: 'voip puck' ; Terry Oakley

[cisco-voip] SX 20 and MS Teams

2020-03-25 Thread Terry Oakley via cisco-voip
I first of all again want to thank this brilliant community of very knowledgeable administrators.You have solved many issues for us admins and I for one have truly appreciated the assistance. Once again I am reaching out but this time mostly for guidance or suggestions. We have two SX 20’s

Re: [cisco-voip] Jabber client missing Advanced Settings

2020-03-23 Thread Terry Oakley via cisco-voip
This is what we see now.. This is what we did see Maybe it is just pure panic but for some reason we do not see the Advanced Settings so we can set the account type like this From: Anthony Holloway Sent: Monday, March 23, 2020 3:00 PM To: Terry Oakley Cc: Lelio Fulgenzi

Re: [cisco-voip] Jabber client missing Advanced Settings

2020-03-23 Thread Terry Oakley via cisco-voip
lse. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 From: Lelio Fulgenzi Sent: Monday, March 23, 2020 2:22 PM To: Terry Oak

Re: [cisco-voip] [External] Jabber client missing Advanced Settings

2020-03-23 Thread Terry Oakley via cisco-voip
Trying that now… will update soon. From: Hunter Fuller Sent: Monday, March 23, 2020 2:23 PM To: Terry Oakley Cc: cisco-voip@puck.nether.net Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings CAUTION: This email is from an external source. Do not click links

Re: [cisco-voip] [External] Jabber client missing Advanced Settings

2020-03-23 Thread Terry Oakley via cisco-voip
arguments to the installer previously but should we be now? We were just installing directly from the MSI Terry From: Hunter Fuller Sent: Monday, March 23, 2020 2:18 PM To: Terry Oakley Cc: cisco-voip@puck.nether.net Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings

[cisco-voip] Jabber client missing Advanced Settings

2020-03-23 Thread Terry Oakley via cisco-voip
Have been installing Jabber 12 for the past week and had no issues. Installed today and now we cannot see the Advanced Settings to setup where the client should be directed. Has anyone seen this and have a resolution? Terry Terry Oakley Telecommunications Coordinator | Information

Re: [cisco-voip] Jabber and Finesse

2020-03-18 Thread Terry Oakley via cisco-voip
the primary line or the 2nd line on the jabber? You need newer expressway CUCM and jabber to support jabber multi line. I don’t know about UCCX, but i am told with CCE, the agent line has to be the primary line on jabber. Sent from my iPhone On Mar 18, 2020, at 8:25 PM, Terry Oakley via cisco-voip

Re: [cisco-voip] Jabber and Finesse

2020-03-18 Thread Terry Oakley via cisco-voip
: Jose Colon II Sent: Wednesday, March 18, 2020 4:38:26 PM To: Pawlowski, Adam Cc: Terry Oakley ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Jabber and Finesse CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender

[cisco-voip] Jabber and Finesse

2020-03-18 Thread Terry Oakley via cisco-voip
. I am sure I probably missed something in my haste so if anyone of you have successfully done something like this I would appreciate a simple how to. I hope all of you are safe and your families as well. Terry Terry Oakley Telecommunications Coordinator | Information Technology

Re: [cisco-voip] gathering and offloading realtime stats (from RTMT)

2020-03-17 Thread Terry Oakley via cisco-voip
I wholeheartedly agree... a sharing of this script would be very beneficial and very much appreciated. (make sure the rubbing of hands is accompanied by lots of soap and water) Terry -Original Message- From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Tuesday, March 17, 2020 9:46

Re: [cisco-voip] 8851 - power draw

2020-02-07 Thread Terry Oakley
On a quick test our 8851 draws 15.4 on boot and settles back to 9.8 at rest. Terry From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, February 7, 2020 7:47 AM To: Biffle, Gerrad Cc: Cisco-VOIP Subject: Re: [cisco-voip] 8851 - power draw CAUTION: This email is from an

[cisco-voip] UCCX question

2018-10-23 Thread Terry Oakley
that callers get when they connect to the queue? Thanks in advance for any assistance. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034

Re: [cisco-voip] [EXTERNAL] Re: UCCX Wallboard Solution

2018-08-28 Thread Terry Oakley
regardless of the display on or off. Terry From: Brian Meade Sent: Tuesday, August 28, 2018 9:43 AM To: JASON BURWELL Cc: Terry Oakley ; cisco-voip voyp list Subject: Re: [cisco-voip] [EXTERNAL] Re: UCCX Wallboard Solution Raspberry Pi with browser may be a better option. You are a lot

Re: [cisco-voip] UCCX Wallboard Solution

2018-08-27 Thread Terry Oakley
You would be wise to check out UnifiedFX and their WallboardFX product. Runs on a server and if your LCD panels are smart panels you can connect directly from the panel to the server. Terry Sent from my BlackBerry — the most secure mobile device — via the TELUS Network From:

Re: [cisco-voip] 8851 call with headset and ahndest

2018-08-17 Thread Terry Oakley via cisco-voip
Plantronics built a Y adapter that allowed this functionality through the headset port. I am sure there are other manufactures but we had good success with the plantronics model. Terry From: cisco-voip on behalf of James Buchanan Sent: Friday, August 17,

[cisco-voip] Unity Connection 11.x question

2018-06-27 Thread Terry Oakley
all in advance Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 ___ cisco-voip mailing list cisco

Re: [cisco-voip] issue with 8851 handset

2018-02-27 Thread Terry Oakley
] Sent: Tuesday, February 27, 2018 12:52 PM To: Terry Oakley <terry.oak...@rdc.ab.ca> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] issue with 8851 handset Have you seen the defect on the Opus codec and 8800 series phones? OPUS codec on 78XX/88XX causing audio quality problems

Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost

2018-02-12 Thread Terry Oakley
there really? On Mon, Feb 12, 2018 at 9:31 AM Terry Oakley <terry.oak...@rdc.ab.ca<mailto:terry.oak...@rdc.ab.ca>> wrote: I have used the below to reset 79xx series phones and load a new firmware on them. Setup a laptop with a TFTP server on it and on most I have been able to rec

Re: [cisco-voip] anyone try solaborate hello?

2018-02-01 Thread Terry Oakley
appears to be like. Just my 2 (1 ½) cents worth. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 From: cisco-voip [mailto:cisco-voip-boun

[cisco-voip] BAT file assistance

2018-01-29 Thread Terry Oakley
Trying to create a BAT file for Cisco Unity Connect 11.x to update Notification Device for users with mailboxes. I have tried to use the following fields in a csv file and keep getting Invalid parameter error .| Headings Alias DisplayName_HTML1 Active_HTML1

Re: [cisco-voip] UC server performance and UCCX agent in reserve

2017-12-18 Thread Terry Oakley
involved with really bad ones and a few very few, good ones. Hope yours was the later. Terry PS since I have you all on this thread, any concern/gotcha with enabling Webdialer? From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: December 15, 2017 11:42 PM To: Terry Oakley

Re: [cisco-voip] UC server performance and UCCX agent in reserve

2017-12-14 Thread Terry Oakley
Thank you again Ryan. I think I found the issue. One of the tests showed a problem with AXL services. Restarted Tomcat and we appear to be much better. From: Terry Oakley Sent: Thursday, December 14, 2017 5:29:31 PM To: Ryan Huff Cc: cisco-voip

Re: [cisco-voip] UC server performance and UCCX agent in reserve

2017-12-14 Thread Terry Oakley
Thanks Ryan.. .I will have a look tonight.. PS i don't know how you find all the time to respond to all of us but I am very thankful that you do.  From: Ryan Huff <ryanh...@outlook.com> Sent: Thursday, December 14, 2017 5:26:53 PM To: Terry Oakley Cc:

[cisco-voip] UC server performance and UCCX agent in reserve

2017-12-14 Thread Terry Oakley
For the past week and a bit I have noticed a decline in UC (Call Manager) response time when editing/adding a device. The message 'loading' stays on for 5 to 10 seconds or even longer. Page refresh is also really slow. In looking at RTMT the CPU/Memory/disk space are all around 50% or

Re: [cisco-voip] OT: Add move change

2017-09-06 Thread Terry Oakley
of new end devices without compromising your setups. It also tags the previous device at that port or will remove it from your UC environment.Brilliant product and looking forward to their next gem. Terry Oakley Telecommunications Coordinator Red Deer College Sent from my BlackBerry

[cisco-voip] Finesse setup and options

2017-08-28 Thread Terry Oakley
to see all of their players but keep the anxiety level down within the locker room. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034

Re: [cisco-voip] UC Compatibility Matrix - 10.5.2 / 11.5

2017-08-22 Thread Terry Oakley
We are doing very similar this weekend.We have just added Unity 11.5x and it is incompatible, licensing, with our CUCM 10.5. Our plan is to upgrade all this weekend but understand that you can upgrade in the non active environment and then cut over when you wish. But will know more

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Terry Oakley
I would be very interested in seeing this scripts if you are willing to share .. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Carlo Calabrese via cisco-voip Sent: August 9, 2017 11:59 AM To: Ray Maslanka ; cisco-voip@puck.nether.net Subject:

Re: [cisco-voip] SIP to Multicast Device

2017-07-20 Thread Terry Oakley
You may want to look at this paging adapter. We are using them to interface with our analog system for hallway speakers but they may work for you. http://www.cyberdata.net/voip/011280/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian Meade Sent: July 20, 2017

[cisco-voip] CUCM 10.5 and Office 365

2017-07-05 Thread Terry Oakley
We are currently working towards moving our MS office products to Office 365. We have currently a hybrid 2013 Exchange server that is routing emails etc to either our legacy system or the new Office 365 cloud. The part I am working on is unified messaging and how to get the UM portion to

[cisco-voip] SX20 and Expressway C/E setup

2017-07-05 Thread Terry Oakley
I have successfully licensed and setup a SX20 on our CUCM 10.5 and have made calls to and from the SX20 to both internal numbers, external numbers and a Jabber video call. The problem I am having is placing a video call to an outside SIP number. Does anyone have a guide or document that

Re: [cisco-voip] UCCX script related questions

2017-06-19 Thread Terry Oakley
and how to make it the most efficient. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 From: cisco-voip [mailto:cisco-voip-boun

Re: [cisco-voip] SX20 add to Call Manager

2017-05-11 Thread Terry Oakley
Thank you Matt. MRA is not in play… at least not right now. ☺ From: Matt Jacobson [mailto:m4ttjacob...@gmail.com] Sent: May 11, 2017 8:20 AM To: Terry Oakley <terry.oak...@rdc.ab.ca> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] SX20 add to Call Manager Is MRA i

[cisco-voip] SX20 add to Call Manager

2017-05-11 Thread Terry Oakley
would be wonderful. Environment CUCM 10.5 IM and Presence 10.5 Expressway C and E. SX 20 (5 units) Thank you in advance Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342

[cisco-voip] Upgrade knowledge

2017-02-13 Thread Terry Oakley
and got ya's Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 ___ cisco-voip mailing list

[cisco-voip] Teleconferencing question

2017-02-13 Thread Terry Oakley
WebEx, IM available if something there would allow us to provide a better teleconferencing solution. I am think we should just do a full blown conferencing suite, video and tele but want to know if there are other solutions that I have not seen or more likely thought of. Thanks Terry Terry

Re: [cisco-voip] Wired Plantronics headsets on a Cisco 7945/65

2017-02-01 Thread Terry Oakley
Not that we have had to use. Corded headset to headset jack. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca Sent: February 1, 2017 8:34 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Wired Plantronics headsets on a Cisco 7945/65

Re: [cisco-voip] Panic Button Solution?

2017-01-30 Thread Terry Oakley
in a silent mode. Cannot see why you can’t make the phone mic open (if the phone model has a mic) so that the security side can listen to the active situation. Will look at that and see what I can find out. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services

Re: [cisco-voip] UCCX script question

2017-01-01 Thread Terry Oakley
Thanks Ray. Some very good examples and some great assistance. Thank you. From: Ray Maslanka [mailto:ray.masla...@gmail.com] Sent: December 31, 2016 12:35 PM To: Terry Oakley <terry.oak...@rdc.ab.ca> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX script question Terry, Y

[cisco-voip] UCCX script question

2016-12-30 Thread Terry Oakley
that someone would have an example of a script that would allow the call centre staff to change the script without having to load prompts or edit the script. Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005

Re: [cisco-voip] UCCX 11.0, Phone agent, How many calls in queue?

2016-08-02 Thread Terry Oakley
Unified FX has a Wallboard function that is quite brilliant and should solve your issue. www.unifiedfx.com<http://www.unifiedfx.com> Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | A

[cisco-voip] PRI and cabling distances

2016-07-05 Thread Terry Oakley
controller T1 still shows that controller 0/0/1 is down. So I believe the cable length is too long or I am missing something else. Any assistance and sharing of knowledge would be appreciated. Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer

Re: [cisco-voip] Looking for beta testers for UCCX Call Flow Designer

2016-05-04 Thread Terry Oakley
Tanner I can see the benefit of this and have been looking for a tool to do this for a long time. Can you add me to your beta list? We are just getting ready to consolidate our service areas into one call location so would like to test your product for that change. Thanks Terry Terry

Re: [cisco-voip] CUCM/Unity and chrome

2015-12-07 Thread Terry Oakley
Started for me yesterday. I am running Chrome 47.0.2526.73 m Quite irritating actually. Just get everything that I manage finally working under one browser and then not. Back to Firefox for somethings, IE for others. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of

Re: [cisco-voip] Wireless Headset Recommendations

2015-12-04 Thread Terry Oakley
the phone most of their work day. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 From: cisco-voip [mailto:cisco-voip-boun...@puck.n

Re: [cisco-voip] UC & Linux server for DRS SFTP DNS and NTP

2015-11-03 Thread Terry Oakley
>From me to you and your willingness to share, thank you. It has been a long >while since I used linux, any flavour, extensively so this will be a very >welcome assistance. Thank you again. Cheers Terry From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff

Re: [cisco-voip] Remote Phone Control -- Opinions

2015-10-30 Thread Terry Oakley
I add to the UnifiedFX solution for remote phone control. We still are a strong Singlewire shop with their InformaCast product for notification, both informational and emergency. With the drop in support of the RemotePhone software it was very nice to find the UnifiedFX solution. Very happy

Re: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

2015-10-16 Thread Terry Oakley
I would certainly be interested in a sanitized look. Upgrades are fun (yeah right) but having some sort of tool to assist would at least make the light appear a little clearer. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: October 16, 2015 12:57

Re: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup. RESOLVED

2015-10-16 Thread Terry Oakley
is 2880477. https://support.microsoft.com/en-us/kb/2880477 Thanks for all of the support and a special thanks to Ryan and Aaron Terry From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: October 13, 2015 5:29 PM To: Terry Oakley <terry.oak...@rdc.ab.ca>; cisco-voip@puck.nether.net S

[cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.

2015-10-13 Thread Terry Oakley
with the CAS trunk. Do we need a route list and hence a route group? Thank you for your knowledge and wiliness to share. And especially thanks to this forum for providing us the access. Cheers Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100

Re: [cisco-voip] UnifiedFX Gurus

2015-09-29 Thread Terry Oakley
any of you would question its value after you try it out. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 From: cisco-voip

[cisco-voip] Recommendations for new handsets

2015-07-07 Thread Terry Oakley
and 7965 sets that have been very reliable. We are looking at either the 9900 or 8800 series (color screen) but we are seeking your experience and knowledge of those series or what you believe would be a series that we should look at. Thanks Terry Terry Oakley Telecommunications Coordinator

Re: [cisco-voip] Request for information

2015-04-06 Thread Terry Oakley
though to Ryan as his application is very good. Terry From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: April 6, 2015 9:22 AM To: Terry Oakley Cc: cisco-voip@puck.nether.net; ryan huff Subject: Re: [cisco-voip] Request for information Ryan Huff on this list

Re: [cisco-voip] Documenting a Cisco ICM Script

2015-03-18 Thread Terry Oakley
I echo that.. trying to document those scripts has been a challenge to say the least. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Burtch Sent: March 18, 2015 9:19 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Documenting a Cisco ICM Script All:

[cisco-voip] Unified Messaging

2015-02-12 Thread Terry Oakley
is always an issue for education but if there are valid reasons to go either way I would appreciate your expertise and guidance. Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5

[cisco-voip] Issues with UCCX

2015-02-09 Thread Terry Oakley
and memory specs. Thank you for any assistance you can provide. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034

Re: [cisco-voip] Issues with UCCX

2015-02-09 Thread Terry Oakley
do you typically restart yours in? I usually go Sub, Pub and then UCCX Thanks Terry From: Tanner Ezell [mailto:tanner.ez...@gmail.com] Sent: February 9, 2015 4:13 PM To: Terry Oakley Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Issues with UCCX Terry, Curious, when was the last

Re: [cisco-voip] Issues with UCCX

2015-02-09 Thread Terry Oakley
: February 9, 2015 4:25 PM To: Terry Oakley; Tanner Ezell Cc: cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Issues with UCCX Are the phone/call quality issues only on calls routed through CCX to agents? Did this reboot happen cause of the issues or did the issues happen post reboot (silly

Re: [cisco-voip] Issues with UCCX

2015-02-09 Thread Terry Oakley
UCCX just late last week. CUCM 117 days. From: Tanner Ezell [mailto:tanner.ez...@gmail.com] Sent: February 9, 2015 4:13 PM To: Terry Oakley Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Issues with UCCX Terry, Curious, when was the last time the Call Manager and UCCX were rebooted

Re: [cisco-voip] 7942 strange answering issue

2015-01-30 Thread Terry Oakley
We have 7941’s that have displayed that same issue. Can the user answer the incoming call via speakerphone? That would remove any hookswitch connectivity issue. I believe the 7942’s fixed the very questionable hookswitch issue of the 7941’s but still would remove one of the possible

[cisco-voip] Information and recommendation request.

2015-01-06 Thread Terry Oakley
Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034 ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] 8941 SCCP 9.2.3.5 on 8.6 - One suddenly going Phone Not Registered

2014-11-11 Thread Terry Oakley
What model of phone set? We have had some 7941’s with faulty hookswitch mechanisms that have disconnected the call midstream. The spring in the mechanism allows the hookswitch to be mimic being pressed/fall down.This of course does not account for the Phone not Registered status. We

[cisco-voip] UCCX question.

2014-09-02 Thread Terry Oakley
line to test, with P[Common\Aft], and it works fine, but of course will be very quickly the wrong time of day greeting. Thanks Terry Terry Oakley ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco

Re: [cisco-voip] Intermittent phone resets

2014-06-05 Thread Terry Oakley
We are experiencing very similar issues and are 99% convinced it is network related. We are running CUCM 6.1 and have just recently upgraded our network and since the beginning of that network upgrade (done in stages over the past year) we have been seeing exactly the same issue, especially

[cisco-voip] Avoiding reinventing the wheel if possible

2014-05-26 Thread Terry Oakley
a better chance of success. As we upgrade the call manager we will also be upgrading our Cisco Unified CCX Standard. We currently are using MS Exchange to handle our voicemail. Thank you for any information/knowledge you are willing and able to share. Terry Terry Oakley Telecommunications

Re: [cisco-voip] List of VCIs for Cisco Handsets

2014-03-25 Thread Terry Oakley
of how it may impact our current and future IP speakers. Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521   |  FAX (403) 343-4034 -Original Message- From