Cannot login to the GUI on the publisher but can on both subscribers.
cli to publisher and ran 'show tech dbstateinfo'
[Fatal Error] platformConfig.xml:187:16: Character reference "" is an
invalid XML character.
If I go to the output file 'showtechdbstatetxt I see the same fatal error
as
Ahh then a successful day as we made one person have a good funny moment.
Terry
From: Ryan Huff
Sent: Wednesday, May 24, 2023 1:08 PM
To: Hunter Fuller ; Matthew Loraditch
Cc: Terry Oakley ; voip puck
Subject: Re: [cisco-voip] [External] Re: Certificate issue and I am rubbish
Loraditch
Cc: Terry Oakley ; voip puck
Subject: Re: [External] Re: [cisco-voip] Certificate issue and I am rubbish at
certificates. (full disclosure)
CAUTION: This email is from an external source. Do not click links or open
attachments unless you recognize the sender and know the content is safe
On our Unity Connection server the certificates for Tomcat and Tomcat trust
expired over the weekend, my oversight. I regenerated the certificates and
both are now year 2028 expiry date. But we still get the same error if
someone is trying to access their inbox (https://server/inbox/) (error
Apr 11, 2023, at 12:07 PM, Terry Oakley mailto:terry.oak...@rdpolytech.ca> > wrote:
We just received an updated license for our UCCX cluster. (On pub one sub). I
have loaded the license but want to confirm that to apply the license I need to
restart the two VM’s or is there a command l
We just received an updated license for our UCCX cluster. (On pub one sub).
I have loaded the license but want to confirm that to apply the license I
need to restart the two VM's or is there a command line that I can run to
apply the license? Leaving on vacation in 4 days and the current
Our infrastructure team are looking to upgrade our VMWare ESXi from 6.x to
7.0 U3. Cisco support pages show that UC 12.5 supports 7.0 U1. Do any of
you know if going to U3 would cause issues for our on prem telephony?
Thanks
Terry
smime.p7s
Description: S/MIME cryptographic
Does anyone know of a place in Canada that will repair Cisco 8800 series end
devices?
Thanks
Terry
smime.p7s
Description: S/MIME cryptographic signature
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attachments unless you recognize the sender and know the content is safe.
Did you just try to use the word "fax" and "seamless" in the same sentence?
From: cisco-voip mailto:cisco-voip-boun...@puck.nether.net> > On Behalf Of Terry Oakley via
cisco-voip
Sent: Monday, April 6, 20
Any suggestions for a software based FAX service/application that works
seamlessly with CUCM and O365We are hoping to move our legacy FAX
devices into the 20th century during this 21st century pandemic and push to
have our FAX services virtual or FAX to email.
I have heard of RightFax,
appreciate it.
Our setup..
WebEx 4.x on prem setup
Expressway Core and Edge X 12.5.7
CUCM 12.5 SU2 (that was the entire weekend of fun and frivolity. L
IM and Presence 12.5 SU 2
SX 20
DX 80 (waiting for license)
Terry
From: cisco-voip On Behalf Of Terry
Oakley via
be complete unless I am strictly calling a phone/mobile or similar.
Battling a Finesse/Certificate issue today so not sure how long that is
going to take and need some off time tomorrow. J
Terry
From: Mark H. Turpin
Sent: Thursday, March 26, 2020 3:11 PM
To: 'voip puck' ; Terry Oakley
I first of all again want to thank this brilliant community of very
knowledgeable administrators.You have solved many issues for us admins and
I for one have truly appreciated the assistance.
Once again I am reaching out but this time mostly for guidance or suggestions.
We have two SX 20’s
This is what we see now..
This is what we did see
Maybe it is just pure panic but for some reason we do not see the Advanced
Settings so we can set the account type like this
From: Anthony Holloway
Sent: Monday, March 23, 2020 3:00 PM
To: Terry Oakley
Cc: Lelio Fulgenzi
lse.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N
5H5
work (403) 342-3521 | FAX (403) 343-4034
From: Lelio Fulgenzi
Sent: Monday, March 23, 2020 2:22 PM
To: Terry Oak
Trying that now… will update soon.
From: Hunter Fuller
Sent: Monday, March 23, 2020 2:23 PM
To: Terry Oakley
Cc: cisco-voip@puck.nether.net
Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings
CAUTION: This email is from an external source. Do not click links
arguments to the installer previously but should we
be now? We were just installing directly from the MSI
Terry
From: Hunter Fuller
Sent: Monday, March 23, 2020 2:18 PM
To: Terry Oakley
Cc: cisco-voip@puck.nether.net
Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings
Have been installing Jabber 12 for the past week and had no issues.
Installed today and now we cannot see the Advanced Settings to setup where
the client should be directed. Has anyone seen this and have a
resolution?
Terry
Terry Oakley
Telecommunications Coordinator | Information
the primary line or the 2nd line on the jabber? You need newer
expressway CUCM and jabber to support jabber multi line.
I don’t know about UCCX, but i am told with CCE, the agent line has to be the
primary line on jabber.
Sent from my iPhone
On Mar 18, 2020, at 8:25 PM, Terry Oakley via cisco-voip
: Jose Colon II
Sent: Wednesday, March 18, 2020 4:38:26 PM
To: Pawlowski, Adam
Cc: Terry Oakley ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Jabber and Finesse
CAUTION: This email is from an external source. Do not click links or open
attachments unless you recognize the sender
. I
am sure I probably missed something in my haste so if anyone of you have
successfully done something like this I would appreciate a simple how to.
I hope all of you are safe and your families as well.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology
I wholeheartedly agree... a sharing of this script would be very beneficial and
very much appreciated.
(make sure the rubbing of hands is accompanied by lots of soap and water)
Terry
-Original Message-
From: cisco-voip On Behalf Of Lelio
Fulgenzi
Sent: Tuesday, March 17, 2020 9:46
On a quick test our 8851 draws 15.4 on boot and settles back to 9.8 at rest.
Terry
From: cisco-voip On Behalf Of Lelio
Fulgenzi
Sent: Friday, February 7, 2020 7:47 AM
To: Biffle, Gerrad
Cc: Cisco-VOIP
Subject: Re: [cisco-voip] 8851 - power draw
CAUTION: This email is from an
that callers get when
they connect to the queue?
Thanks in advance for any assistance.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
regardless of the
display on or off.
Terry
From: Brian Meade
Sent: Tuesday, August 28, 2018 9:43 AM
To: JASON BURWELL
Cc: Terry Oakley ; cisco-voip voyp list
Subject: Re: [cisco-voip] [EXTERNAL] Re: UCCX Wallboard Solution
Raspberry Pi with browser may be a better option. You are a lot
You would be wise to check out UnifiedFX and their WallboardFX product. Runs
on a server and if your LCD panels are smart panels you can connect directly
from the panel to the server.
Terry
Sent from my BlackBerry — the most secure mobile device — via the TELUS Network
From:
Plantronics built a Y adapter that allowed this functionality through the
headset port. I am sure there are other manufactures but we had good success
with the plantronics model.
Terry
From: cisco-voip on behalf of James
Buchanan
Sent: Friday, August 17,
all in advance
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
___
cisco-voip mailing list
cisco
]
Sent: Tuesday, February 27, 2018 12:52 PM
To: Terry Oakley <terry.oak...@rdc.ab.ca>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] issue with 8851 handset
Have you seen the defect on the Opus codec and 8800 series phones?
OPUS codec on 78XX/88XX causing audio quality
problems
there really?
On Mon, Feb 12, 2018 at 9:31 AM Terry Oakley
<terry.oak...@rdc.ab.ca<mailto:terry.oak...@rdc.ab.ca>> wrote:
I have used the below to reset 79xx series phones and load a new firmware on
them. Setup a laptop with a TFTP server on it and on most I have been able to
rec
appears to be like.
Just my 2 (1 ½) cents worth.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
From: cisco-voip [mailto:cisco-voip-boun
Trying to create a BAT file for Cisco Unity Connect 11.x to update Notification
Device for users with mailboxes.
I have tried to use the following fields in a csv file and keep getting Invalid
parameter error .|
Headings Alias DisplayName_HTML1
Active_HTML1
involved with really bad ones and a few very few, good ones.
Hope yours was the later.
Terry
PS since I have you all on this thread, any concern/gotcha with enabling
Webdialer?
From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: December 15, 2017 11:42 PM
To: Terry Oakley
Thank you again Ryan. I think I found the issue. One of the tests showed a
problem with AXL services. Restarted Tomcat and we appear to be much better.
From: Terry Oakley
Sent: Thursday, December 14, 2017 5:29:31 PM
To: Ryan Huff
Cc: cisco-voip
Thanks Ryan.. .I will have a look tonight..
PS i don't know how you find all the time to respond to all of us but I am very
thankful that you do.
From: Ryan Huff <ryanh...@outlook.com>
Sent: Thursday, December 14, 2017 5:26:53 PM
To: Terry Oakley
Cc:
For the past week and a bit I have noticed a decline in UC (Call Manager)
response time when editing/adding a device. The message 'loading' stays on
for 5 to 10 seconds or even longer. Page refresh is also really slow. In
looking at RTMT the CPU/Memory/disk space are all around 50% or
of new end devices
without compromising your setups. It also tags the previous device at that
port or will remove it from your UC environment.Brilliant product and
looking forward to their next gem.
Terry Oakley
Telecommunications Coordinator
Red Deer College
Sent from my BlackBerry
to see all of their players but keep
the anxiety level down within the locker room.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
We are doing very similar this weekend.We have just added Unity 11.5x and
it is incompatible, licensing, with our CUCM 10.5. Our plan is to upgrade all
this weekend but understand that you can upgrade in the non active environment
and then cut over when you wish. But will know more
I would be very interested in seeing this scripts if you are willing to share ..
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Carlo
Calabrese via cisco-voip
Sent: August 9, 2017 11:59 AM
To: Ray Maslanka ; cisco-voip@puck.nether.net
Subject:
You may want to look at this paging adapter. We are using them to interface
with our analog system for hallway speakers but they may work for you.
http://www.cyberdata.net/voip/011280/
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian
Meade
Sent: July 20, 2017
We are currently working towards moving our MS office products to Office 365.
We have currently a hybrid 2013 Exchange server that is routing emails etc to
either our legacy system or the new Office 365 cloud. The part I am working
on is unified messaging and how to get the UM portion to
I have successfully licensed and setup a SX20 on our CUCM 10.5 and have made
calls to and from the SX20 to both internal numbers, external numbers and a
Jabber video call. The problem I am having is placing a video call to an
outside SIP number. Does anyone have a guide or document that
and how to make it the most
efficient.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
From: cisco-voip [mailto:cisco-voip-boun
Thank you Matt. MRA is not in play… at least not right now. ☺
From: Matt Jacobson [mailto:m4ttjacob...@gmail.com]
Sent: May 11, 2017 8:20 AM
To: Terry Oakley <terry.oak...@rdc.ab.ca>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] SX20 add to Call Manager
Is MRA i
would be wonderful.
Environment
CUCM 10.5
IM and Presence 10.5
Expressway C and E.
SX 20 (5 units)
Thank you in advance
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342
and got ya's
Thanks
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
___
cisco-voip mailing list
WebEx, IM available if something there would allow us to
provide a better teleconferencing solution. I am think we should just do a
full blown conferencing suite, video and tele but want to know if there are
other solutions that I have not seen or more likely thought of.
Thanks
Terry
Terry
Not that we have had to use. Corded headset to headset jack.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
norm.nichol...@kitchener.ca
Sent: February 1, 2017 8:34 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Wired Plantronics headsets on a Cisco 7945/65
in a silent mode.
Cannot see why you can’t make the phone mic open (if the phone model has a mic)
so that the security side can listen to the active situation. Will look at
that and see what I can find out.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Thanks Ray. Some very good examples and some great assistance. Thank you.
From: Ray Maslanka [mailto:ray.masla...@gmail.com]
Sent: December 31, 2016 12:35 PM
To: Terry Oakley <terry.oak...@rdc.ab.ca>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX script question
Terry,
Y
that someone would have an example of a script that would
allow the call centre staff to change the script without having to load prompts
or edit the script.
Thanks
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005
Unified FX has a Wallboard function that is quite brilliant and should solve
your issue.
www.unifiedfx.com<http://www.unifiedfx.com>
Thanks
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | A
controller T1 still shows that controller 0/0/1 is down. So I
believe the cable length is too long or I am missing something else.
Any assistance and sharing of knowledge would be appreciated.
Thanks
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer
Tanner I can see the benefit of this and have been looking for a tool to do
this for a long time. Can you add me to your beta list? We are just getting
ready to consolidate our service areas into one call location so would like to
test your product for that change.
Thanks
Terry
Terry
Started for me yesterday. I am running Chrome 47.0.2526.73 m
Quite irritating actually. Just get everything that I manage finally working
under one browser and then not.
Back to Firefox for somethings, IE for others.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
the phone most of their work day.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
From: cisco-voip [mailto:cisco-voip-boun...@puck.n
>From me to you and your willingness to share, thank you. It has been a long
>while since I used linux, any flavour, extensively so this will be a very
>welcome assistance.
Thank you again.
Cheers
Terry
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Huff
I add to the UnifiedFX solution for remote phone control. We still are a
strong Singlewire shop with their InformaCast product for notification, both
informational and emergency. With the drop in support of the RemotePhone
software it was very nice to find the UnifiedFX solution. Very happy
I would certainly be interested in a sanitized look. Upgrades are fun (yeah
right) but having some sort of tool to assist would at least make the light
appear a little clearer.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Huff
Sent: October 16, 2015 12:57
is 2880477.
https://support.microsoft.com/en-us/kb/2880477
Thanks for all of the support and a special thanks to Ryan and Aaron
Terry
From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: October 13, 2015 5:29 PM
To: Terry Oakley <terry.oak...@rdc.ab.ca>; cisco-voip@puck.nether.net
S
with the CAS trunk.
Do we need a route list and hence a route group?
Thank you for your knowledge and wiliness to share. And especially thanks to
this forum for providing us the access.
Cheers
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100
any of you would
question its value after you try it out.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
From: cisco-voip
and 7965 sets that
have been very reliable.
We are looking at either the 9900 or 8800 series (color screen) but we are
seeking your experience and knowledge of those series or what you believe would
be a series that we should look at.
Thanks
Terry
Terry Oakley
Telecommunications Coordinator
though to Ryan as his application is very good.
Terry
From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade
Sent: April 6, 2015 9:22 AM
To: Terry Oakley
Cc: cisco-voip@puck.nether.net; ryan huff
Subject: Re: [cisco-voip] Request for information
Ryan Huff on this list
I echo that.. trying to document those scripts has been a challenge to say the
least.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Burtch
Sent: March 18, 2015 9:19 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Documenting a Cisco ICM Script
All:
is always an issue for education but if there are
valid reasons to go either way I would appreciate your expertise and guidance.
Thanks
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
and memory specs.
Thank you for any assistance you can provide.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
do you typically
restart yours in? I usually go Sub, Pub and then UCCX
Thanks
Terry
From: Tanner Ezell [mailto:tanner.ez...@gmail.com]
Sent: February 9, 2015 4:13 PM
To: Terry Oakley
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Issues with UCCX
Terry,
Curious, when was the last
: February 9, 2015 4:25 PM
To: Terry Oakley; Tanner Ezell
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Issues with UCCX
Are the phone/call quality issues only on calls routed through CCX to agents?
Did this reboot happen cause of the issues or did the issues happen post reboot
(silly
UCCX just late last week. CUCM 117 days.
From: Tanner Ezell [mailto:tanner.ez...@gmail.com]
Sent: February 9, 2015 4:13 PM
To: Terry Oakley
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Issues with UCCX
Terry,
Curious, when was the last time the Call Manager and UCCX were rebooted
We have 7941’s that have displayed that same issue. Can the user answer the
incoming call via speakerphone? That would remove any hookswitch connectivity
issue. I believe the 7942’s fixed the very questionable hookswitch issue of
the 7941’s but still would remove one of the possible
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
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cisco-voip@puck.nether.net
What model of phone set? We have had some 7941’s with faulty hookswitch
mechanisms that have disconnected the call midstream. The spring in the
mechanism allows the hookswitch to be mimic being pressed/fall down.This of
course does not account for the Phone not Registered status. We
line to test, with P[Common\Aft], and it works fine, but of course will be
very quickly the wrong time of day greeting.
Thanks
Terry
Terry Oakley
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco
We are experiencing very similar issues and are 99% convinced it is network
related. We are running CUCM 6.1 and have just recently upgraded our network
and since the beginning of that network upgrade (done in stages over the past
year) we have been seeing exactly the same issue, especially
a better chance
of success. As we upgrade the call manager we will also be upgrading our
Cisco Unified CCX Standard. We currently are using MS Exchange to handle our
voicemail.
Thank you for any information/knowledge you are willing and able to share.
Terry
Terry Oakley
Telecommunications
of how it may impact our
current and future IP speakers.
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
-Original Message-
From
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