Re: [IxDA Discuss] IxDA Mentorship Program - Update

2009-08-10 Thread Ali Naqvi
Hello Jon, the link doesnt work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44453 Welcome to the Interaction Design Association (IxDA)! To

Re: [IxDA Discuss] Documentation requirements

2009-08-10 Thread Fabian A
i would say 7. Question though, what are you putting for 6. design draft documents? fabian On Fri, Aug 7, 2009 at 2:57 AM, shivan kannanshivan.kan...@gmail.com wrote: I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3.

Re: [IxDA Discuss] Usability review of sharepoint application

2009-08-10 Thread Linda Francis
lucky you...if there ever was a treasure trove of opportunities to uncover usability issues with an enterprise application, sharepoint is it! Keep in mind that sharepoint is a type of content management system, where the ownership is distributed down to the users of the site usually. I have found

Re: [IxDA Discuss] Endless.com code snippet (Tread: Long list with multi-select )

2009-08-10 Thread Colin
You know, I was thinking about my responses to your inquiry and I don't really know if the above-mentioned plugin will be all that helpful. Regarding the filtering, it would probably be easier to just iterate through all the list items and show() or hide() the ones you need to (or something

Re: [IxDA Discuss] IxDA Mentorship Program - Update

2009-08-10 Thread GIO MONTOYA
I would like to be mentor. I am located in Atlanta and this fall quarter I will be finishing my MA in interactive design. Please let me know how I can be involved as mentor. best regards, Gio Montoya . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new

Re: [IxDA Discuss] HTC hero - what are your thoughts?

2009-08-10 Thread James Marzano
You might want to checkout these two videos. While I don't agree with all his conclusions in regards to the features and functionalities of each devices, the videos at least compare the two devices side by side nicely. iPhone 3GS vs HTC Hero - Dogfight, Pt 1

Re: [IxDA Discuss] date pickers starting on Sunday

2009-08-10 Thread Brandon E. B. Ward
For me the deciding factor has always been the project/audience it was for. If it was a business-related calendar, who's week mainly consists of M- F, I like it to be M-F, SS (or SS, M-F, but I prefer the first) but, if it's a general personal calendar, I prefer Sun-Sat. Brandon E. B. Ward

Re: [IxDA Discuss] Confusing terms in customer documentation

2009-08-10 Thread Paul Adam
Yes that is a horrible term, just call it a radio or 2-way radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction

Re: [IxDA Discuss] HTC hero - what are your thoughts?

2009-08-10 Thread Colette
This video on You Tube discusses the HTC Hero interface (compared to the iPhone). It shows how the HTC is more focused on interactions with other people you know, which could be useful. But not everybody has the problem of overseeing numerous social networks. It all looked to complicated for my

[IxDA Discuss] Forum Nokia-USID Design Challenge 2009

2009-08-10 Thread USID Team
Dear All, As per the original plan, August 10th, 2009 is the last date for registration for the Forum Nokia-USID Design Challenge 2009 and we have received a very good response for the same from all of you. More than 175 participants has registered for the same till now. We have received request

[IxDA Discuss] Pragmatic language theory and usability theory... same same or what?

2009-08-10 Thread Soren Weimann
Being a product of the school of pragmatic language theory it have always puzzled me that (some) usability folk are very eager to distinguish their field from language and semiotic theory. Honstly I don't see a big difference. By removing themselves from language theory, they are cuting

[IxDA Discuss] Questions as navigation labels

2009-08-10 Thread Rebecca Whitfield
I am working on a project where the client is fairly prescriptive with their navigation labels (i.e. they tend to give us pre-defined sitemaps). We constantly try to challenge their labels, as we believe they are more organisation-focused than user-focused. However, in order to do this, we need

Re: [IxDA Discuss] date pickers starting on Sunday

2009-08-10 Thread Fredrik Matheson
Think of it this way: if you give me the presentation I'm familiar with, I'll give you your data that much faster. You say that the week starts on Sunday; I am equally adamant about it starting on a Monday, and nothing anyone says will make any of us change our minds. Therefore, you should

Re: [IxDA Discuss] IxDA Mentorship Program - Update

2009-08-10 Thread Jon Kolko
Hi, The link is http://www.ixda.org/mentor.php - the ixda site added some garbage to it. Copy and paste, instead of clicking, and you should be fine. Apologies. Jon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org

Re: [IxDA Discuss] Questions as navigation labels

2009-08-10 Thread shivan kannan
Rebecca, I think it depends on what kind of page you are having them. You could use if it is a support/help page. At first, users should be familiar with the question (understandability comes first) in order to continue reading the answer paragraphs. Just for example - in your case, consider

Re: [IxDA Discuss] Pragmatic language theory and usability theory...same same or what?

2009-08-10 Thread William Hudson
Soren - It is a useful distinction - there is a lot more to usability and user experience than just language. Also, those of us focussing on user-centred design tend to be more concerned with what influences user behaviour rather than theoretical semantics. Regards, William Hudson Syntagm Ltd

Re: [IxDA Discuss] Questions as navigation labels

2009-08-10 Thread William Hudson
Hi, Rebecca. Jakob says you're only allowed 11 charactersg. See http://www.useit.com/alertbox/nanocontent.html Alternatively, have you thought of card sorting to see what terms users volunteer for group names? An open card sort on websort.net would be fairly quick and inexpensive. Regards,

[IxDA Discuss] Click Here

2009-08-10 Thread Ron Perkins
I've run a lot of usability tests and I'm puzzled as to why some designers still use 'click here to' as a link with the subject of the action following the link. Does anyone have any anecdotal or hard evidence supporting why this is a good thing to do? If not, what problems have you seen

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Suze Ingram
Ron, This will be a great head start for you: http://www.smashingmagazine.com/2009/07/28/designing-read-more-and-continue-reading-links/ (make sure you check out the comments below the article - quite a few insights in there) Suze Ingram User Experience Consultant suze.ingramat gmail.com

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Russ Unger
There are a number of reasons, actually, and I think attributing them to some designers is a bit on the flawed side. Click here resolves to Adobe as the most popular search result in Google, btw: http://www.google.com/search?q=click heresourceid=navclient-ffie=UTF-8rlz=1B3GGGL_enUS311US311 But,

[IxDA Discuss] Bringing your attention to something that impacts all of design (education)! Opinions, thoughts?

2009-08-10 Thread Vicki Haberman
Georgia Tech is currently planning to eliminate the undergraduate degrees in industrial design, building construction architecture in favor of a generic BS in Design. If implemented, the change will likely impact all design education as schools, looking for ways to cut costs, follow suit.

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Joshua Porter
A slightly different case, but nice writeup suggesting that here at the end of a link works better than not: http://dustincurtis.com/you_should_follow_me_on_twitter.html Josh On Aug 10, 2009, at 6:44 AM, Russ Unger wrote: There are a number of reasons, actually, and I think attributing

Re: [IxDA Discuss] Pragmatic language theory and usability theory... same same or what?

2009-08-10 Thread Paul Bryan
I agree with you about the importance of language in user experience design. An understanding of semiotics and related aspects of information theory support the creation of interactive access points that most closely mirror the intentions of the largest or more most valuable segments of users of a

Re: [IxDA Discuss] Company goals vs. user goals

2009-08-10 Thread Paul Bryan
If you have data that shows customers are frustrated with an aspect of the design, and yet the chief stakeholders choose to persist with that design, then the fundamental problem is not usability but education. I agree with Alla above that instead of advocating sweeping changes of the UX design

Re: [IxDA Discuss] date pickers starting on Sunday

2009-08-10 Thread Diana Wynne
Frederik, that assumes it's a matter of localization. But the workweek doesn't begin on Sundays in the UK or the US, even if most calendars are apparently printed that way. Preferences are a helpful feature, but they don't generally apply on websites. Diana On Mon, Aug 10, 2009 at 4:42 AM,

[IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread Tom Dell'Aringa
Good Morning, We're working on a project that has a somewhat complex concept to get across without using a lot of information. Based on testing we're finding out that some kind of tour is the way to go to introduce our product to our customers. We've been looking at Mint.com as a real good

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Bryan Minihan
In web applications, I've seen click here used often to overcome other design problems within the page, including: * Links using non-obvious colors or no underlines * Links buried in massive blocks of marketing copy The click here is sometimes added after observing users who tell the

[IxDA Discuss] REMINDER: [EVENT] IxDA NYC - Thurs, August 13 - Prototyping for UX Practitioners

2009-08-10 Thread IxDA NYC
One last reminder for Thursday's event. If you haven't gotten a chance to sign up, you'll want to do so soon. Look forward to seeing everyone there! Ever had a moment when you’re presenting your detailed design work and you get an unenthusiastic Is that it? from your audience? This can sometimes

Re: [IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread William Hudson
Tom - Not a tour suggestion, but dynamic popup windows now make the implementation of 'cue cards' a real possibility on the web. These help to make the tour a little less necessary as they tell users what they need to know when they arrive at a section of the site they have not used before. When

Re: [IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread Tom Dell'Aringa
We discussed that approach a little bit. My concern about that is how do you turn it off? If it based on a cookie, it comes back when they clear their cookies. If it's a setting in their preferences, I suppose that works but you need to make sure they find it. But really the main issue is that in

Re: [IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread William Hudson
Tom - I see your point, but I have been using the web since NCSA Mosaic and have taken maybe three site tours in the intervening 15 years. Maybe it's me. Anyone out there taken a site tour in the past 3 months? Regards, William From: Tom Dell'Aringa [mailto:pixelm...@gmail.com] Sent: 10

Re: [IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread Tom Dell'Aringa
I understand, but I do think that the kind of tour we're talking about is somewhat of a new convention. If you haven't looked at Mint.com yet, give it a look. It's not your typical tour. We're faced with this problem in that if they don't get it fairly quickly, they are gone. And our initial

[IxDA Discuss] Greyed background for popups

2009-08-10 Thread William Hudson
Can anyone tell me where the convention of greying the background page when showing a popup window came from? It seems to have become something of a de facto standard - is it published as an actual standard or guideline somewhere? (I could not find out on Google.) Regards, William Hudson

Re: [IxDA Discuss] Questions as navigation labels

2009-08-10 Thread adrian chan
Rebecca, I'm with you. No need to raise questions with the labels. My approach to labels is simply maintain consistency across them. you can use all your labels together to suggest your categorization/taxonomy, approach, etc. So if nouns, use nouns, if verbs, verbs, phrases, then

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Paul Bryan
Graying out backgrounds to change focus was very common in multimedia training design, back in the days when the web was static and graying out pages was challenging from a coding perspective. Some high-traffic e-commerce sites have resurrected the practice in a way that multiple browsers can

[IxDA Discuss] [JOB] Sr. BA with UX/UI Background - NYC - 12+ months

2009-08-10 Thread Liz Geddes
Hey All, Please review the specs below. If you are interested please send me your resume and give me a call at 212-257-6123 if you are interested. It is located in downtown Manhattan. Thanks so much! -- Liz Sr. BA with UX/UI - Objective: This individual will be part of

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Brendon
You can also look at Modal Windows: http://en.wikipedia.org/wiki/Modal_window many interface designers have recently taken steps to make modal windows more obvious and user friendly by darkening the background behind the window or allowing any mouse click outside of the modal window to force the

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Mark Canlas
It's sometimes referred to as a lightbox, if that helps your search at all. It seems to have been made popular by an implementor named Lokesh Dhakar in November 2008. I wouldn't say it's a standard as much as it is in vogue, useful, and aesthetically pleasing. It's often attributed as one of the

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Alex O'Neal
Technically, those are not pop-ups but pop-overs - at least, this was language used when they first appeared. The gray-out is because of lost functionality. Here are the differences: Pop-ups set off browser pop-up warnings. They do not stop functionality on the preceding window - they are simply

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Mark Young
I'm a former perceptual psychologist but I don't see the need for this method. A simple fat border with a drop shadow would make it clear enough that the popup is in front the main window - interposition is a very powerful depth cue. I've also heard rationale along the lines that it focuses

Re: [IxDA Discuss] Questions as navigation labels

2009-08-10 Thread aaron harmon
Reeves and Nass have done some research that shows that people treat computers as if they were people. If you agree with their research, then you have to think about what sort of discourse the computer is having with the person. Using questions as links seems to parrot the query back to the

Re: [IxDA Discuss] Usability review of sharepoint application

2009-08-10 Thread abhishek
Earley associates had five webinar series on Sharepoint IA. The link is http://www.earley.com/webinars/jumpstarts/sharepoint-search-and-information-architecture where you will need to register to download the webinars (it's free). They were pretty informative. . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Chris Avore
It's also an accessibility problem, too. If someone is using a screen reader, a site with Click here to see latest news, Click here to browse jobs, Click here to download our annual report, and Click here to sign in will be mind-numbing at best. Even worse is when there is no actual descriptive

Re: [IxDA Discuss] Pragmatic language theory and usability theory...same same or what?

2009-08-10 Thread Sullivan, Brian
Hi Soren -- I have an MA in English Literature. I see a lot of parallels myself. For example, the Communication Triangle described by Kinneavy in a Theory of Discourse is concept that (to me) really applies to usability. I really think the issue is that most usability folks are NOT really

Re: [IxDA Discuss] Documentation requirements

2009-08-10 Thread rohitkulthia
Agree to Diana. Though i've made more then 12 apps UI design (iPhone) along with their ACS (application conceptualization services), I never came across Typo , Icons or Color palettes so no need for them.. The UI expert wireframes it for the graphic designer to design,then the graphic designer

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Nick Sergeant
I wish I still had the link, but a while back someone did a study on this and found that most users actually *do* click on things that say Click here more often than links that do not use that verbiage. Hopefully someone here can chime in with that study. Nick . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Pragmatic language theory and usability theory... same same or what?

2009-08-10 Thread Kopano Ramaphoi
Could anybody explain the relationship between Human Computer Interaction and Interacton Design? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44465

[IxDA Discuss] [EVENT] IxDA Austin Tues. August 25th 6:30 - 8:30 -- Abuse to Reuse: Why we hate use cases but shouldn't

2009-08-10 Thread Kyra Edeker
Abuse to Reuse: Why we hate use cases but shouldn't When: August 25, 2009 from 6:30pm to 8:30pm presentation begins at 7:00 Where: projekt202 908 E. 5th St. Suite 107 Austin, TX 78702 Map: http://projekt202.com/studio/space/contact-us/ RSVP:

Re: [IxDA Discuss] Usability review of sharepoint application

2009-08-10 Thread Jason Pamental
I think you've got most of the points covered; it's just tough sometimes to distinguish between what can and can't easily be addressed. The unfortunate thing is even in a new implementation there are often so many issues in play it's difficult to tell. A recent review I helped conduct of a

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread David Drucker
It's true that the 'lightbox' pattern is probably a bit of design overkill, but there is another benefit to the greying out of the rest of the page, which is that it gives more of an impression that the underlying window is disabled. I think that's a good thing, since earlier attempts at

Re: [IxDA Discuss] Bringing your attention to something that impacts all of design (education)! Opinions, thoughts?

2009-08-10 Thread Rayala, Martin
We have been struggling with how to position design education in K-12 schools. Is it an art class? A technology education class? Does it include graphic design, product design, environment design, and experience design? I'll be interested to hear people's comments about the Georgia Tech

Re: [IxDA Discuss] Pragmatic language theory and usability theory...same same or what?

2009-08-10 Thread Kopano Ramaphoi
Its a bet confussing bcoz the explanation seems to be more close to the definition of Interaction Design, so how about you put it into defferent percepctive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44465

[IxDA Discuss] [Job] Sr. IA/UX Designer, Teehan+Lax – Toronto, Full Time

2009-08-10 Thread David Gillis
Teehan+Lax is currently reviewing portfolios of qualified Senior UI Designers who will research, architect, and design interactive experiences for web, software and device-based interfaces. We are looking for someone who is passionate about creating experiences that delight end-users and drive

Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should

2009-08-10 Thread Jason Robb
Awesome ideas, David and Hugh! I'll run through and answer your questions, since I generally agree with everything you've said... Q: In the end, if the client doesn't implement the design%u2014how successful is it? A: It's only successful if the innovation is pulled off the shelf some day and

Re: [IxDA Discuss] Your favorite tour on a website?

2009-08-10 Thread Tom Dell'Aringa
It's not only Why use mint? - I'd consider that secondary, it's really the whole home page above the fold, with the links at the bottom. It explains the whole value prop. Tom Welcome to the Interaction Design Association (IxDA)! To

Re: [IxDA Discuss] Click Here

2009-08-10 Thread Anne Hjortshoj
Even when the links were treated visually as discrete, actionable links? I'd like to see that study, too -- I'd bet that many of those links were buried in paragraphs of text, and that users were scanning madly for something actionable. (IMO, click here is something that should be weeded out of

Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should

2009-08-10 Thread Jason Robb
What if we think of innovation in terms of potential and active states? If you have an innovative idea, but don't have the resources to implement it, it still may be innovative. But if it's not implemented, it's just a potential for innovation. If you put that great idea into action, and

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Jack Moffett
David, I have lightened the background, rather than darkened it, which is closer to what you are suggesting. I prefer this to darkening the background because it is a subtler change (if the app has a white background), while still getting the disabled point across. Best, Jack On Aug 10,

Re: [IxDA Discuss] Q: Persistent header bar from FB and LinkedIn

2009-08-10 Thread Matthew Turner
Content creators hate it, too. Even more than users. Many feel very strongly that it is a form of stealing content from their site. See Josh's comment re: fat advertising bellies above. It is easy to see why content producers hate it. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should

2009-08-10 Thread Adrian Howard
On 10 Aug 2009, at 13:16, Jason Robb wrote: What if we think of innovation in terms of potential and active states? If you have an innovative idea, but don't have the resources to implement it, it still may be innovative. But if it's not implemented, it's just a potential for innovation. If

[IxDA Discuss] JOB: NYC: freelance Business Analyst w/ agency experience, UX recruiter (JWG)

2009-08-10 Thread Joanne Weaver
Apologies for x-post Hi IxDA'ers! Got an *urgent* Freelance Business Analyst role hot off the job presses at one of my favorite clients---very nice people with low ego, and high commitment to quality + collaboration---please feel free to pass along to your favorite BA(s)---I'd appreciate it,

[IxDA Discuss] How to Get Useful Feedback from Customer Support?

2009-08-10 Thread Shima Kazerooni
Hi, Our UX team would like to work more collaboratively with our customer support team in getting the top customers' issues.  We usually receive feedback such as change this to ...  or move this to   It's more suggestions and recommendations on what they want to see improved rather than

Re: [IxDA Discuss] Greyed background for popups

2009-08-10 Thread Will Hacker
One advantage of this pattern is not having to write client-side logic for what happens when a user navigates away from an input form after making changes but not indicating to save or cancel. Since some users may assume that clicking another link is a safe way to get out of a form without saving

[IxDA Discuss] good read, Designers must deliver not just beautification, but substantial change

2009-08-10 Thread Jarod Tang
“The people in business must understand http://feedproxy.google.com/%7Er/Inspireux/%7E3/2IbUwNjQIzY/what they can achieve with designers. Designers have to understand that they really must deliver to business not just beautification, or another form of it, but substantial change.” – Hartmut

[IxDA Discuss] IxDA Atlanta -- Wed August 12 -- Social/Salon

2009-08-10 Thread Maria Cordell
7 p.m., Wednesday, August 12, at Varasano's in Buckhead. Details and RSVP at http://ixdaatlanta.ning.com/events/ixda-atlanta-social-salon See you there! Maria Cordell Welcome to the Interaction Design Association (IxDA)! To post

Re: [IxDA Discuss] Company goals vs. user goals

2009-08-10 Thread Daniel Szuc
fundamental problem is not usability but education. Yes and it may also be a problem of culture and values See: http://www.dmi.org/dmi/html/publications/news/viewpoints/connect_vp_sp.htm http://www.slideshare.net/reed2001/culture-1798664 http://johnnyholland.org/magazine/2009/08/value/

Re: [IxDA Discuss] How to Get Useful Feedback from Customer Support?

2009-08-10 Thread Alf
UX team should not ignore what customer support team is saying but understand why they are saying like that. Especially customer supporting have to face with many angry users who have big complains rather than happy one. So their frustration with some issue is understandable. Sometime, it will be

Re: [IxDA Discuss] UX/Usability folks on Twitter

2009-08-10 Thread Elizabeth Buie
I've uust updated the list of UX people on Twitter. If you're not on the list and you've asked to be, please let me know. http://bit.ly/UXTweeps Please send requests just to me, not to all of the IxDA list. Thanks. Elizabeth -- Elizabeth Buie Luminanze Consulting, LLC www.luminanze.com @ebuie

Re: [IxDA Discuss] UX/Usability folks on Twitter

2009-08-10 Thread Elizabeth Buie
Also, please make sure that your Twitter bio mentions UX or usability. Thanks! -- Elizabeth Buie Luminanze Consulting, LLC www.luminanze.com @ebuie Welcome to the Interaction Design Association (IxDA)! To post to this list ...