FM9 suggestions - why it keeps locking up

2010-10-13 Thread Mary Holder
Hello Framers, I am running FM9 on a laptop AND on a PC, both with Windows7. FM9 works fine (98% of the time) on the laptop, but I cannot get it to run more than 30 minutes on my PC without having to exit and restart FrameMaker. Frustrated does not begin to describe my feeling! The most co

Help Tools

2010-10-13 Thread Bill Swallow
Truth be told, I haven't looked into their pricing in a while, mainly because my clients haven't needed it. But it was certainly the case last time I looked into pricing. On Wed, Oct 13, 2010 at 7:17 PM, Steve Johnson wrote: > "They have an interesting approach to pricing, and one that I'm not to

FM9 suggestions - why it keeps locking up

2010-10-13 Thread Mary Holder
Hello Framers, I am running FM9 on a laptop AND on a PC, both with Windows7. FM9 works fine (98% of the time) on the laptop, but I cannot get it to run more than 30 minutes on my PC without having to exit and restart FrameMaker. Frustrated does not begin to describe my feeling! The most

Re: Help Tools

2010-10-13 Thread Steve Johnson
"They have an interesting approach to pricing, and one that I'm not too keen on. They size up your need and price you according to how many seats and what types of technologies you need. They're taking a CMS-like approach to product sales." False, at least as of a few months ago. You can also buy

Re: Help Tools

2010-10-13 Thread Steve Johnson
Don't be so hasty and judgmental. WebWorks is a fine company with an excellent product. They have a Yahoo group (I think it's called ePub) that you can post your question to. Or call them, they will help you. If nothing else, send an email to Ben Allums, all...@webworks.com, I think. I've had a lo

Re: Fwd: Help Tools

2010-10-13 Thread Ben Allums
On 10/13/2010 2:23 PM, Christopher Ward wrote: On Tue, Oct 12, 2010 at 2:38 PM, Pam Reichert wrote: I have been using WebWorks epublisher Pro version 9.2 to convert our FrameMaker documents into online help for our applications. Recently my laptop started having problems and they are moving me to

Re: Help Tools

2010-10-13 Thread Bill Swallow
Truth be told, I haven't looked into their pricing in a while, mainly because my clients haven't needed it. But it was certainly the case last time I looked into pricing. On Wed, Oct 13, 2010 at 7:17 PM, Steve Johnson wrote: > "They have an interesting approach to pricing, and one that I'm not to

Help Tools

2010-10-13 Thread Steve Johnson
"They have an interesting approach to pricing, and one that I'm not too keen on. They size up your need and price you according to how many seats and what types of technologies you need. They're taking a CMS-like approach to product sales." False, at least as of a few months ago. You can also buy

FM9: correcting CMYK colors in PDF following save-as

2010-10-13 Thread Art Campbell
I haven't had to do this myself in 9, but I remember that people are using Acrobat Pro to set the colors; no plug-ins required. If I were you, and you wanted the complete scoop, I'd post for details in the Adobe FM user-to-user forum. Arnis, the group moderator, is an expert in print prep and gett

correcting CMYK colors in PDF following save-as

2010-10-13 Thread Mike Wickham
> > I do indeed get a pure CMYK PDF. Onscreen, the colors look good, but my > printer tells me the color values are wrong. Example: CustomBlue is > defined as 69.18.23.1 in FM, but it comes out as 68.8,32.2,0,0 in the > PDF-very different color. > See if changing this setting in maker.ini fixe

Help Tools

2010-10-13 Thread Jon Harvey
My team has been using MadCap Flare with FrameMaker for years to create CHM and html help files. Once you have everything set up and know how to use it, creating online help in either (or both) formats is very easy. Jon Harvey Manager, Desktop Documentation CambridgeSoft Corporation 100 Cambridge

Re: Help Tools

2010-10-13 Thread Bill Swallow
> Is WebWorks Standard > the same as  ePublisher pro? Not even close. > I don’t think WebWorks actually *wants* customers. Well, you can contact sales here and explain your situation. http://www.webworks.com/assets/html/Contact_Me/ >  When I try to find out how much it costs to buy a new copy,

Fwd: Help Tools

2010-10-13 Thread Ben Allums
On 10/13/2010 2:57 PM, Ben Allums wrote: > On 10/13/2010, Art Campbell wrote: >> If you've done massive amounts of tweaking to the ePublisher templates, >> that may be your easiest way to go. Along with that, I can't believe >> that their customer support department can't give you a new code >>

Re: correcting CMYK colors in PDF following save-as

2010-10-13 Thread Mike Wickham
I do indeed get a pure CMYK PDF. Onscreen, the colors look good, but my printer tells me the color values are wrong. Example: CustomBlue is defined as 69.18.23.1 in FM, but it comes out as 68.8,32.2,0,0 in the PDF-very different color. See if changing this setting in maker.ini fixes your

Fwd: Help Tools

2010-10-13 Thread Ben Allums
On 10/13/2010, Art Campbell wrote: > Webworks standard is an early version of ePublisher. The Standard and > Pro essentially mean that one cannot modify templates; the professional > version can. > > In any case, whatever tool you use is likely to achieve the look and > feel of your help file by ma

Fwd: Help Tools

2010-10-13 Thread Ben Allums
On 10/13/2010 2:23 PM, Christopher Ward wrote: On Tue, Oct 12, 2010 at 2:38 PM, Pam Reichert wrote: > I have been using WebWorks epublisher Pro version 9.2 to convert our > FrameMaker documents into online help for our applications. Recently my > laptop started having problems and they are moving m

FM9: correcting CMYK colors in PDF following save-as

2010-10-13 Thread Edmondson, Becky
Using FM9.0p237. I am a longtime user. I will be using FM9 to create PDFs for 4-color printing. Ach, the headaches! I know I have to use Save-As and de-select Convert CMYK Colors to RGB. (I know that this means FM uses its own Unix Postscript generator, and not the Industry Standards Distiller

Re: FM9: correcting CMYK colors in PDF following save-as

2010-10-13 Thread Art Campbell
I haven't had to do this myself in 9, but I remember that people are using Acrobat Pro to set the colors; no plug-ins required. If I were you, and you wanted the complete scoop, I'd post for details in the Adobe FM user-to-user forum. Arnis, the group moderator, is an expert in print prep and gett

RE: Help Tools

2010-10-13 Thread Jon Harvey
My team has been using MadCap Flare with FrameMaker for years to create CHM and html help files. Once you have everything set up and know how to use it, creating online help in either (or both) formats is very easy. Jon Harvey Manager, Desktop Documentation CambridgeSoft Corporation 100 Cambridg

Re: Fwd: Help Tools

2010-10-13 Thread Ben Allums
On 10/13/2010, Art Campbell wrote: Webworks standard is an early version of ePublisher. The Standard and Pro essentially mean that one cannot modify templates; the professional version can. In any case, whatever tool you use is likely to achieve the look and feel of your help file by manipulatin

FM9: correcting CMYK colors in PDF following save-as

2010-10-13 Thread Edmondson, Becky
Using FM9.0p237. I am a longtime user. I will be using FM9 to create PDFs for 4-color printing. Ach, the headaches! I know I have to use Save-As and de-select Convert CMYK Colors to RGB. (I know that this means FM uses its own Unix Postscript generator, and not the Industry Standards Distiller

Re: Help Tools

2010-10-13 Thread Steve Johnson
I had a similar issue with a recent WebWorks upgrade which I solved by calling them: 877-693-2967. It bothered me that that was required but it got me to where I needed to be. WebWorks changed licensing models between 9.2 and ePublisher and that might be an issue but it could be easily solved with

Help Tools

2010-10-13 Thread Yves Barbion
Hi Pam No, WebWorks Standard is not the same as ePublisher Pro. There is a Yahoo wwp-user group, so you can post your question there: http://tech.groups.yahoo.com/group/wwp-users/ Quadralay (Ben Allums) is actively participating in that group, so I'm sure you will get help there. Or you may fi

Help Tools

2010-10-13 Thread Davis, Jessica D.
Pam, The basic Web Works that shipped with Frame 7.2 may work for you *if* you have all of the conversion templates from ePublisher and you don't modify anything in the template that will break the conversion rules. It's basically a compiler. The idea was you need one license of Pro to build and m

RE: Help Tools

2010-10-13 Thread Pam Reichert
All, Thanks everyone for your suggestions with my Help tools question. I will definitely look into Mif2Go and I've used RoboHelp in the past, although it has been quite a few years so I'll need a trial download. I will also give WebWorks another try...maybe I can get some help from them. Again,

Help Tools

2010-10-13 Thread Steve Johnson
I had a similar issue with a recent WebWorks upgrade which I solved by calling them: 877-693-2967. It bothered me that that was required but it got me to where I needed to be. WebWorks changed licensing models between 9.2 and ePublisher and that might be an issue but it could be easily solved with

"Toc" cross-ref markers

2010-10-13 Thread Menahem Rosen
When using Mif2Go to create html (chm) Help from my FM files, I have found many cross-reference links that do not work. Upon inspection of the html source code, I see that the problematic links begin "#Ran_toc155..." instead of "an2525860.htm#Ran375..." In the FM file, double-clicking on the x

Help Tools

2010-10-13 Thread Davis, Jessica D.
Pam, The basic Web Works that shipped with Frame 7.2 may work for you *if* you have all of the conversion templates from ePublisher and you don't modify anything in the template that will break the conversion rules. It's basically a compiler. The idea was you need one license of Pro to build and m

Re: Special characters conversion in MIF - SOLVED

2010-10-13 Thread Pat Christenson
I found the answer on Omni Systems page. Add UseFrame9MIF=No Under FDK in the Mif2Go .ini file. I should've looked there first. /embarrassed/ Pat On Oct 13, 2010, at 11:02 AM, Pat Christenson wrote: Hi - I have to save a number of FrameMaker 9 files into 7.2. I'm having a problem with s

Help Tools

2010-10-13 Thread Bill Swallow
> Is WebWorks Standard > the same as ?ePublisher pro? Not even close. > I don?t think WebWorks actually *wants* customers. Well, you can contact sales here and explain your situation. http://www.webworks.com/assets/html/Contact_Me/ > ?When I try to find out how much it costs to buy a new copy,

Special characters conversion in MIF - SOLVED

2010-10-13 Thread Pat Christenson
I found the answer on Omni Systems page. Add UseFrame9MIF=No Under FDK in the Mif2Go .ini file. I should've looked there first. /embarrassed/ Pat On Oct 13, 2010, at 11:02 AM, Pat Christenson wrote: > Hi - > > I have to save a number of FrameMaker 9 files into 7.2. I'm having > a problem w

Special characters conversion in MIF

2010-10-13 Thread Pat Christenson
Hi - I have to save a number of FrameMaker 9 files into 7.2. I'm having a problem with special characters such as en & em dashes and spaces. They're converting into strange 3-character sequences. This happens when I use MIF2Go, Toolbox's Document Transfer (FM<->MIF) and Frame"s Save As MI

Special characters conversion in MIF

2010-10-13 Thread Pat Christenson
Hi - I have to save a number of FrameMaker 9 files into 7.2. I'm having a problem with special characters such as en & em dashes and spaces. They're converting into strange 3-character sequences. This happens when I use MIF2Go, Toolbox's Document Transfer (FM<->MIF) and Frame"s Save As MIF

Re: Help Tools

2010-10-13 Thread Art Campbell
Webworks standard is an early version of ePublisher. The Standard and Pro essentially mean that one cannot modify templates; the professional version can. In any case, whatever tool you use is likely to achieve the look and feel of your help file by manipulating CSS style sheets, not by proprietar

Help Tools

2010-10-13 Thread Pam Reichert
All, Thanks everyone for your suggestions with my Help tools question. I will definitely look into Mif2Go and I've used RoboHelp in the past, although it has been quite a few years so I'll need a trial download. I will also give WebWorks another try...maybe I can get some help from them. Again,

"Toc" cross-ref markers

2010-10-13 Thread Jeremy H. Griffith
On Wed, 13 Oct 2010 13:01:47 +0200, Menahem Rosen wrote: >The only solution I have found is to delete the offending >marker in the target and then create a new cross reference >from scratch. The KB questions are how did the problem occur, >and how can I be sure that it won't re-occur? The pra

Help Tools

2010-10-13 Thread Steve Johnson
Don't be so hasty and judgmental. WebWorks is a fine company with an excellent product. They have a Yahoo group (I think it's called ePub) that you can post your question to. Or call them, they will help you. If nothing else, send an email to Ben Allums, allums at webworks.com, I think. I've had a

Help Tools

2010-10-13 Thread Art Campbell
Webworks standard is an early version of ePublisher. The Standard and Pro essentially mean that one cannot modify templates; the professional version can. In any case, whatever tool you use is likely to achieve the look and feel of your help file by manipulating CSS style sheets, not by proprietar

Re: "Toc" cross-ref markers

2010-10-13 Thread Jeremy H. Griffith
On Wed, 13 Oct 2010 13:01:47 +0200, Menahem Rosen wrote: >The only solution I have found is to delete the offending >marker in the target and then create a new cross reference >from scratch. The KB questions are how did the problem occur, >and how can I be sure that it won't re-occur? The pra

Re: Help Tools

2010-10-13 Thread David Spreadbury
Pam, Mif2Go (www.omsys.com). They have a free demo that you can try before you buy. It works as a Frame plugin and works with just about any version of Frame. Features and all that info on what it can convert too is available on their website. Costs less than $300, plus a yearly maintenance/upgr

Re: "Toc" cross-ref markers

2010-10-13 Thread David Spreadbury
Rosen, Sounds like you may have copied cross-references from an original location to a new location. This brings along with it the original source ID marker. You can't have more than one unique ID marker, else you get wierd cross-reference issues. There is a tool from West Street Consulting tha

"Toc" cross-ref markers

2010-10-13 Thread David Spreadbury
Rosen, Sounds like you may have copied cross-references from an original location to a new location. This brings along with it the original source ID marker. You can't have more than one unique ID marker, else you get wierd cross-reference issues. There is a tool from West Street Consulting tha

Re: Help Tools

2010-10-13 Thread Yves Barbion
Hi Pam No, WebWorks Standard is not the same as ePublisher Pro. There is a Yahoo wwp-user group, so you can post your question there: http://tech.groups.yahoo.com/group/wwp-users/ Quadralay (Ben Allums) is actively participating in that group, so I'm sure you will get help there. Or you may fi

Help Tools

2010-10-13 Thread David Spreadbury
Pam, Mif2Go (www.omsys.com). They have a free demo that you can try before you buy. It works as a Frame plugin and works with just about any version of Frame. Features and all that info on what it can convert too is available on their website. Costs less than $300, plus a yearly maintenance/upgr

"Toc" cross-ref markers

2010-10-13 Thread Menahem Rosen
When using Mif2Go to create html (chm) Help from my FM files, I have found many cross-reference links that do not work. Upon inspection of the html source code, I see that the problematic links begin "#Ran_toc155..." instead of "an2525860.htm#Ran375..." In the FM file, double-clicking on the x

Help Tools

2010-10-13 Thread Pam Reichert
I have been using WebWorks epublisher Pro version 9.2 to convert our FrameMaker documents into online help for our applications. Recently my laptop started having problems and they are moving me to a new laptop. The writer who installed epublisher on my laptop is no longer with the company and we