Re: [Framers] Error Message Explanation

2021-11-15 Thread Robert Lauriston
This amusing article about more or less extinct image formats reminded
me of this thread.

https://www.vice.com/en/article/m7vax4/10-image-file-formats-that-time-forgot
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Re: [Framers] Error Message Explanation

2021-11-03 Thread Carrie Baker
Well, in another tech writing list we were discussing End of Life and End
of Support.

I would definitely think that that version of frame has reached those, so I
guess Adobe would just be happy to hear that it still works.


Frame did great things, and if it more or less works for you, then that
shows it is a good tool

On Wed, 3 Nov 2021, 04:13 Spencer Rugaber, 
wrote:

> I just tried a non-GIMP .gif, and it worked. My best guess is that my
> version
> of FrameMaker is balking on any recent formats. It would still be nice to
> see/hear something official from Adobe.
>
> Spencer
> ---
>
> >
> > Message: 1
> > Date: Sun, 31 Oct 2021 17:27:11 -0500
> > From: Peter Gold 
> > To: "An email list for people using Adobe FrameMaker software."
> >   
> > Subject: Re: [Framers] Error Message Explanation
> > Message-ID:
> >   <
> cagor+ajgyqdesvl__2ijkatylwx4l4nq7rwab4nvqyfgrwq...@mail.gmail.com>
> > Content-Type: text/plain; charset="UTF-8"
> >
> > Artificial intelligence will never best herd intelligence! :)
> >
> > Did gifs made by other apps succeed, or only those made by GIMP?
> >
> >
> > On Sun, Oct 31, 2021, 12:04 PM Spencer Rugaber <
> spencerruga...@bellsouth.net>
> > wrote:
> >
>
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Re: [Framers] Error Message Explanation

2021-11-03 Thread Robert Lauriston
>From what Spencer has reported, it seems like there are post-1998
flavors of .gif that 5.5.6 can't import. There's more to it than the
file extension.

On Wed, Nov 3, 2021 at 10:27 AM Peter Gold  wrote:
>
> Thanks for doing the research. This closes the open-ended mystery.
>
> So, to continue using your FM v. 5.5.6 with new graphics, you could convert
> them to gif.
>
> On Tue, Nov 2, 2021, 9:12 PM Spencer Rugaber 
> wrote:
>
> > I just tried a non-GIMP .gif, and it worked. My best guess is that my
> > version
> > of FrameMaker is balking on any recent formats. It would still be nice to
> > see/hear something official from Adobe.
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Re: [Framers] Error Message Explanation

2021-11-03 Thread Peter Gold
Thanks for doing the research. This closes the open-ended mystery.

So, to continue using your FM v. 5.5.6 with new graphics, you could convert
them to gif.

On Tue, Nov 2, 2021, 9:12 PM Spencer Rugaber 
wrote:

> I just tried a non-GIMP .gif, and it worked. My best guess is that my
> version
> of FrameMaker is balking on any recent formats. It would still be nice to
> see/hear something official from Adobe.
>
> Spencer
> ---
>
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Re: [Framers] Error Message Explanation

2021-11-03 Thread Robert Lauriston
That's what I've been telling you. You're using 5.5.6, a release
that's 23 years old this month. Of course it can't import a lot of
formats created later. Which includes variants of formats such as
.jpg, .gif, .bmp that did exist back then.

I would not expect Adobe to make any statements about software that old.

On Tue, Nov 2, 2021 at 7:12 PM Spencer Rugaber
 wrote:
>
> I just tried a non-GIMP .gif, and it worked. My best guess is that my version
> of FrameMaker is balking on any recent formats. It would still be nice to
> see/hear something official from Adobe.
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Re: [Framers] Error Message Explanation

2021-11-02 Thread Spencer Rugaber
I just tried a non-GIMP .gif, and it worked. My best guess is that my version
of FrameMaker is balking on any recent formats. It would still be nice to
see/hear something official from Adobe.

Spencer
---

> 
> Message: 1
> Date: Sun, 31 Oct 2021 17:27:11 -0500
> From: Peter Gold 
> To: "An email list for people using Adobe FrameMaker software."
>   
> Subject: Re: [Framers] Error Message Explanation
> Message-ID:
>   
> Content-Type: text/plain; charset="UTF-8"
> 
> Artificial intelligence will never best herd intelligence! :)
> 
> Did gifs made by other apps succeed, or only those made by GIMP?
> 
> 
> On Sun, Oct 31, 2021, 12:04 PM Spencer Rugaber 
> wrote:
> 

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Re: [Framers] Error Message Explanation

2021-10-31 Thread Peter Gold
Artificial intelligence will never best herd intelligence! :)

Did gifs made by other apps succeed, or only those made by GIMP?


On Sun, Oct 31, 2021, 12:04 PM Spencer Rugaber 
wrote:

> Thanks your collective help, I have finally been able to import and save
> the troublesome image file. The secret was to import into GIMP and
> export as .GIF. All other intermediate formats I tried (about twenty of
> them) failed. I also tried several other tools, including Preview and
> Mathematica, which also failed.
>
> Thanks again.
>
> Spencer
> ---
>
>
> > --
> >
> > Message: 7
> > Date: Wed, 27 Oct 2021 18:52:39 +
> > From: Craig Ede 
> > To: An email list for people using Adobe FrameMaker software.
> >   
> > Subject: [Framers] Jpg import failure WAS Error Message Explanation
> > Message-ID:
> >   <
> bl1pr14mb509407c2426fb970ba1e07a4d5...@bl1pr14mb5094.namprd14.prod.outlook.com
> >
> >
> > Content-Type: text/plain; charset="Windows-1252"
> >
> > There must be an editor that writes out a generic jpg, no matter what
> kind of jpg is read into it. Thus my suggesting to use a variety of editors
> to open the file and saveAs jpg again. I would start with photoshop, an
> older version if you have one.
> >
> > Craig Ede
> >
> > 
> > ?snip?
> > 
> > It's probably possible to identify internal differences among different
> > versions of jpg files by opening them with an appropriate editor.
> > ?unsnip?
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Re: [Framers] Error Message Explanation

2021-10-31 Thread Spencer Rugaber
Thanks your collective help, I have finally been able to import and save
the troublesome image file. The secret was to import into GIMP and 
export as .GIF. All other intermediate formats I tried (about twenty of
them) failed. I also tried several other tools, including Preview and
Mathematica, which also failed.

Thanks again.

Spencer
---


> --
> 
> Message: 7
> Date: Wed, 27 Oct 2021 18:52:39 +
> From: Craig Ede 
> To: An email list for people using Adobe FrameMaker software.
>   
> Subject: [Framers] Jpg import failure WAS Error Message Explanation
> Message-ID:
>   
> 
>   
> Content-Type: text/plain; charset="Windows-1252"
> 
> There must be an editor that writes out a generic jpg, no matter what kind of 
> jpg is read into it. Thus my suggesting to use a variety of editors to open 
> the file and saveAs jpg again. I would start with photoshop, an older version 
> if you have one.
> 
> Craig Ede
> 
> 
> ?snip?
> 
> It's probably possible to identify internal differences among different
> versions of jpg files by opening them with an appropriate editor.
> ?unsnip?
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[Framers] Jpg import failure WAS Error Message Explanation

2021-10-27 Thread Craig Ede
There must be an editor that writes out a generic jpg, no matter what kind of 
jpg is read into it. Thus my suggesting to use a variety of editors to open the 
file and saveAs jpg again. I would start with photoshop, an older version if 
you have one.

Craig Ede


…snip…

It's probably possible to identify internal differences among different
versions of jpg files by opening them with an appropriate editor.
…unsnip…
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Re: [Framers] Error Message Explanation (Robert Lauriston); Framers Digest, Vol 187, Issue 16

2021-10-26 Thread Robert Lauriston
FM 5.5.6 was released in November 1998. Do you have some old
FrameMaker projects with image files of the same vintage?

If so, see if you can reproduce the import error with any of them. If
you can't, that strongly suggests that you're trying to import images
in updated formats that 5.5.6 doesn't recognize.

Another test would be to open one of the a problem images in Paint or
whatever, save it as a legacy format such as 16-bit .bmp, and see if
FM can import that.

On Mon, Oct 25, 2021 at 6:04 PM Spencer Rugaber
 wrote:
>
> Thank you Robert for your response. With respect to you questions:
>
> 1. I have tried import by copy and by reference, both with the same (failing) 
> result.
>
> 2. Indeed a frame is created automatically. I hadn't known that. Doing so 
> does not
> change my results.
>
> 3. I am running Windows 2000, 5.00.2195 on a VirtualBox virtual machine.
>
> 4. I am running FrameMaker 5.5.6.p145.
>
> I can reconfirm the error message occurs on importing some images, but not 
> all. I don't understand the difference
> between them, and I haven't come up with a work around.
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Re: [Framers] Error Message Explanation (Robert Lauriston); Framers Digest, Vol 187, Issue 16

2021-10-25 Thread Craig Ede
I would open and save the jpg in a number of graphics programs and see if one 
of them saves the jpg in a way that allows it to be imported. I've never had 
trouble importing jpgs in FrameMaker in 5.5.6 unless there was actually 
something wrong with the file (and I worked with that version a very long 
time). If it's failing with all jpgs, it's possible that something in your 
installation has been corrupted, so you might try a re-install.

Craig Ede
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Re: [Framers] Error Message Explanation (Robert Lauriston); Framers Digest, Vol 187, Issue 16

2021-10-25 Thread Spencer Rugaber
Thank you Robert for your response. With respect to you questions:

1. I have tried import by copy and by reference, both with the same (failing) 
result.

2. Indeed a frame is created automatically. I hadn't known that. Doing so does 
not
change my results.

3. I am running Windows 2000, 5.00.2195 on a VirtualBox virtual machine.

4. I am running FrameMaker 5.5.6.p145.

I can reconfirm the error message occurs on importing some images, but not all. 
I don't understand the difference
between them, and I haven't come up with a work around.

Thanks.

Spencer
---

> Message: 4
> Date: Mon, 25 Oct 2021 10:11:10 -0700
> From: Robert Lauriston 
> To: "An email list for people using Adobe FrameMaker software."
>   
> Subject: Re: [Framers] Error Message Explanation
> Message-ID:
>   
> Content-Type: text/plain; charset="UTF-8"
> 
> Try importing by reference. Even back in 5.5.6 didn't FM create a
> frame automatically?
> 
> Which version of which operating system and what exact version of FM?
> 
> On Sun, Oct 24, 2021 at 10:25 AM Spencer Rugaber
>  wrote:
>> 
>> Hi,
>> 
>> I have a legacy version of Framemaker (v5) and a collection of .fm files 
>> that I am trying to edit.
>> One of the edits tries to add a .jpeg image to a file. To do this, I create 
>> and select an empty
>> Graphics frame. I then click on File -> Import -> File... I then navigate to 
>> the .jpeg file and
>> click on Import.
>> 
>> When I do this, I see the message:
>> 
>>The filter encountered an error and could not compete the translation
>> 
>> which, I don't understand.
>> 
>> Although I have been able to import many such images in the past, doing this 
>> no longer works
>> for me. I have tried different images and different image formats, all with 
>> the same result. I have
>> searched online for interpretations of this message, to no avail. I have 
>> even tried completely
>> reinstalling Framemaker. Nothing I do changes the outcome.
> 
> 
> --
> 
> Subject: Digest Footer
> 
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> 

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Re: [Framers] Error Message Explanation

2021-10-25 Thread Robert Lauriston
Try importing by reference. Even back in 5.5.6 didn't FM create a
frame automatically?

Which version of which operating system and what exact version of FM?

On Sun, Oct 24, 2021 at 10:25 AM Spencer Rugaber
 wrote:
>
> Hi,
>
> I have a legacy version of Framemaker (v5) and a collection of .fm files that 
> I am trying to edit.
> One of the edits tries to add a .jpeg image to a file. To do this, I create 
> and select an empty
> Graphics frame. I then click on File -> Import -> File... I then navigate to 
> the .jpeg file and
> click on Import.
>
> When I do this, I see the message:
>
> The filter encountered an error and could not compete the translation
>
> which, I don't understand.
>
> Although I have been able to import many such images in the past, doing this 
> no longer works
> for me. I have tried different images and different image formats, all with 
> the same result. I have
> searched online for interpretations of this message, to no avail. I have even 
> tried completely
> reinstalling Framemaker. Nothing I do changes the outcome.
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Re: [Framers] Error Message Explanation

2021-10-24 Thread Thomas Bain
Spencer - 

 

I've never had issues opening files from older versions in the current
version. For grins, I just opened a 1994 file that was in v3, and it opened
fine. You could install a 30-day trial of the current version (16, aka 2020)
to confirm that it works and see if the .jpeg import error goes away.

 

Tom Bain
 <mailto:b...@acm.org> b...@acm.org

 

-Original Message-
From: Framers  On
Behalf Of Spencer Rugaber
Sent: Sunday, October 24, 2021 13:25
To: framers@lists.frameusers.com
Subject: [Framers] Error Message Explanation

 

Hi,

 

I have a legacy version of Framemaker (v5) and a collection of .fm files
that I am trying to edit.

One of the edits tries to add a .jpeg image to a file. To do this, I create
and select an empty Graphics frame. I then click on File -> Import ->
File... I then navigate to the .jpeg file and click on Import.

 

When I do this, I see the message:

 

The filter encountered an error and could not compete the
translation

 

which, I don't understand.

 

Although I have been able to import many such images in the past, doing this
no longer works for me. I have tried different images and different image
formats, all with the same result. I have searched online for
interpretations of this message, to no avail. I have even tried completely
reinstalling Framemaker. Nothing I do changes the outcome.

 

Can anyone provide an interpretation for this message? Can anyone suggest a
workaround?

 

Of course, one possibility would be to buy a more recent version of
Framemaker. But before I do this, I want to better understand the problem,
so I can have some confidence that the new version would fix it. Also, if I
do this, can I expect that .fm or .mif files created in v5 would work on the
most recent version?

 

Any suggestions would be appreciated.

 

Thanks.

 

Spencer

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[Framers] Error Message Explanation

2021-10-24 Thread Spencer Rugaber
Hi,

I have a legacy version of Framemaker (v5) and a collection of .fm files that I 
am trying to edit.
One of the edits tries to add a .jpeg image to a file. To do this, I create and 
select an empty
Graphics frame. I then click on File -> Import -> File... I then navigate to 
the .jpeg file and
click on Import.

When I do this, I see the message:

The filter encountered an error and could not compete the translation

which, I don't understand.

Although I have been able to import many such images in the past, doing this no 
longer works
for me. I have tried different images and different image formats, all with the 
same result. I have
searched online for interpretations of this message, to no avail. I have even 
tried completely
reinstalling Framemaker. Nothing I do changes the outcome.

Can anyone provide an interpretation for this message? Can anyone suggest a 
workaround?

Of course, one possibility would be to buy a more recent version of Framemaker. 
But before
I do this, I want to better understand the problem, so I can have some 
confidence that the
new version would fix it. Also, if I do this, can I expect that .fm or .mif 
files created in v5 would
work on the most recent version?

Any suggestions would be appreciated.

Thanks.

Spencer
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[Framers] SOLVED: Publish error message

2016-09-20 Thread Rick Quatro
OK, I figured out the problem. I have a program that I wrote called
SmartLauncher that automatically launches the correct version of FrameMaker
when you double click on a .fm file. I wrote this because I work with
clients with various FrameMaker versions so I have 6 versions of FrameMaker
installed on my computer. So my .fm, .book, and .mif file associations were
changed to point to the SmartLauncher program. Apparently, this causes
problems with the Publish feature. When I change the file associations back
to FrameMaker and restart FrameMaker, Publish works.

Rick

-Original Message-
From: Tammy Van Boening [mailto:tamm...@spectrumwritingllc.com] 
Sent: Tuesday, September 20, 2016 9:27 AM
To: 'Rick Quatro'
Subject: RE: [Framers] Publish error message

Hi Rick,

This might be a real long shot, but I get the same message in ePublisher
(webworks) when one of two things happens:

1.) The path that contains the book file exceeds the Windows 255 character
length (even tho' the book points to itself)
2.) There is a missing dll. I am not sure of all the dlls that Framemaker
needs - I just know the ones that ePublisher needs, but it's a thought.

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
tamm...@spectrumwritingllc.com
www.spectrumwritingllc.com
303-840-1755

-Original Message-
From: Framers
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com]
On Behalf Of Rick Quatro
Sent: Tuesday, September 20, 2016 6:46 AM
To: framers@lists.frameusers.com
Subject: [Framers] Publish error message

I am trying to use Publish in FrameMaker 2015 and am getting this error:

Failed to get any FrameMaker document from 

The book is open and I opened all of the components in the book. Everything
is there with no missing graphics, fonts, etc. I tried it with another book
and I get the same message. Any help or suggestions would be appreciated.
Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com






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[Framers] Publish error message

2016-09-20 Thread Rick Quatro
I am trying to use Publish in FrameMaker 2015 and am getting this error:

Failed to get any FrameMaker document from 

The book is open and I opened all of the components in the book. Everything
is there with no missing graphics, fonts, etc. I tried it with another book
and I get the same message. Any help or suggestions would be appreciated.
Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com






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Structured FrameMaker 11 Console Font Error Message Displays when postscripting and creating PDFs

2014-03-26 Thread George, Brenda (CAI)
In my office we are using Structured FrameMaker 11 in a Windows 7 environment.

A co-worker is encountering an error message when creating postscript files 
from Structured FrameMaker 11 files to send to the printer. The FrameMaker 
console displays the following message:
The "Times" Font is not available.
It will be replaced by "Times New Roman".

This error message does not display when the FrameMaker template is opened, or 
when the xml file that is imported into the FrameMaker template is imported.

I created a MIF file of the FM11 template and neither Times or Times New Roman 
is included in the template. The problem seems to occur when postscripts or 
PDFs are created. I noticed the error message displaying on my computer when I 
created a PDF with registration marks. When I viewed the pdf there is file 
information that appears at the top of the PDf near the registration marks that 
includes the file name, date, and time. This information appears as Times New 
Roman. When the co-worker created a PDf without using registration marks, the 
font error message still displayed.

I added the following line of code to my maker.ini file:
Times, *, *, *=Times New Roman, *, *, *
and this appears to have eliminated the font error message from displaying.

I'd like to determine where this Times font or the reference to times exists so 
that I can eliminate it altogether. Times does not appear to be in the 
FrameMaker templates, the EDD, or the read/write Rules.

Is there a systems file that FM11 launches when creating postscripts and PDFs 
that might contain code that references "Times" instead of "Times New Roman"?
Any help with resolving this will be appreciated.

Brenda George
Desk: (724) 720-8491
bgeo...@federatedinv.com



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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Usually, files brought in (copied) from a CD are set to read-only by Windows 
(including recent versions - not just WinNT). This is because they *are* 
read-only when on the CD. :)

If the folder is also set read-only (e.g., this *may* occur if you copied a 
tree from the CD), then you may also not be able to create a .LCK file in that 
folder, or save the file with another name, when you try to edit/save it.

Regards,

Z

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Matt Sullivan
Sent: Tuesday, June 11, 2013 2:39 PM
To: todd.bers...@teradyne.com
Cc: framers@lists.frameusers.com
Subject: Re: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message

IIRC, WinNT locked files upon writing them to CD, which may be why you found 
that the files were locked on such "vintage" Fm files.

-Matt
Matt R. Sullivan
co-author Publishing Fundamentals: Unstructured FrameMaker 
11<http://framemaker11book.com/>
P: 714.798.7596 | C: 714.585.2335 | 
m...@mattrsullivan.com<mailto:m...@mattrsullivan.com>

[cid:image001.png@01CE66B7.0F524020]<http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan>
 [cid:image002.png@01CE66B7.0F524020] 
<http://www.linkedin.com/in/mattrsullivan> 
LinkedIn<http://www.linkedin.com/in/mattrsullivan> 
[cid:image003.png@01CE66B7.0F524020] <http://www.facebook.com/mattrsullivan> 
facebook<http://www.facebook.com/mattrsullivan> 
[cid:image004.png@01CE66B7.0F524020] <http://mattrsullivan.com/> 
mattrsullivan.com<http://mattrsullivan.com/>

On Jun 11, 2013, at 9:13 AM, 
todd.bers...@teradyne.com<mailto:todd.bers...@teradyne.com> wrote:



Thanks, Harro.

Unlocking the read-only FrameMaker file did the trick. Curious that in 15 years 
of using Frame, I hadn't encountered a locked Frame file. Now that I know about 
it, I see this question has been answered a few times before.


***
Todd Bersley



Harro de Jong ---06/11/2013 06:05:46 AM---You may have two 
problems: 1. file permissions in Windows

From: Harro de Jong 
mailto:harro.dej...@triviewgroup.com>>
To: "todd.bers...@teradyne.com<mailto:todd.bers...@teradyne.com>" 
mailto:todd.bers...@teradyne.com>>, 
"framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>" 
mailto:framers@lists.frameusers.com>>
Date: 06/11/2013 06:05 AM
Subject: RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message






You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker.
You've solved 1.
for 2. the symptoms are missing menu items (you can't save or edit, and the 
only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, 
type Esc Flk (note the uppercase F, lowercase L, lowercase K).

Harro de Jong



todd.bers...@teradyne.com<mailto:todd.bers...@teradyne.com> wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message:
"Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing
permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use
Acrobat to save it into a Word file, but this is a very roundabout way to get 
these files into Frame 10.

___


You are currently subscribed to framers as 
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Send list messages to 
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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Usually, files brought in (copied) from a CD are set to read-only by Windows 
(including recent versions - not just WinNT). This is because they *are* 
read-only when on the CD. :)

If the folder is also set read-only (e.g., this *may* occur if you copied a 
tree from the CD), then you may also not be able to create a .LCK file in that 
folder, or save the file with another name, when you try to edit/save it.

Regards,

Z

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Matt Sullivan
Sent: Tuesday, June 11, 2013 2:39 PM
To: todd.bersley at teradyne.com
Cc: framers at lists.frameusers.com
Subject: Re: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message

IIRC, WinNT locked files upon writing them to CD, which may be why you found 
that the files were locked on such "vintage" Fm files.

-Matt
Matt R. Sullivan
co-author Publishing Fundamentals: Unstructured FrameMaker 
11<http://framemaker11book.com/>
P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com<mailto:matt at 
mattrsullivan.com>

[cid:image001.png at 
01CE66B7.0F524020]<http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan>
 [cid:image002.png at 01CE66B7.0F524020] 
<http://www.linkedin.com/in/mattrsullivan> 
LinkedIn<http://www.linkedin.com/in/mattrsullivan> [cid:image003.png at 
01CE66B7.0F524020] <http://www.facebook.com/mattrsullivan> 
facebook<http://www.facebook.com/mattrsullivan> [cid:image004.png at 
01CE66B7.0F524020] <http://mattrsullivan.com/> 
mattrsullivan.com<http://mattrsullivan.com/>

On Jun 11, 2013, at 9:13 AM, todd.bersley at teradyne.com<mailto:todd.bersley 
at teradyne.com> wrote:



Thanks, Harro.

Unlocking the read-only FrameMaker file did the trick. Curious that in 15 years 
of using Frame, I hadn't encountered a locked Frame file. Now that I know about 
it, I see this question has been answered a few times before.


***
Todd Bersley



Harro de Jong ---06/11/2013 06:05:46 AM---You may have two 
problems: 1. file permissions in Windows

From: Harro de Jong mailto:harro.dej...@triviewgroup.com>>
To: "todd.bersley at teradyne.com<mailto:todd.bersley at teradyne.com>" 
mailto:todd.bersley at teradyne.com>>, "framers 
at lists.frameusers.com<mailto:framers at lists.frameusers.com>" mailto:framers at lists.frameusers.com>>
Date: 06/11/2013 06:05 AM
Subject: RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message






You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker.
You've solved 1.
for 2. the symptoms are missing menu items (you can't save or edit, and the 
only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, 
type Esc Flk (note the uppercase F, lowercase L, lowercase K).

Harro de Jong



todd.bersley at teradyne.com<mailto:todd.bersley at teradyne.com> wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message:
"Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing
permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use
Acrobat to save it into a Word file, but this is a very roundabout way to get 
these files into Frame 10.

___


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Re: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Matt Sullivan
IIRC, WinNT locked files upon writing them to CD, which may be why you found that the files were locked on such "vintage" Fm files.
-MattMatt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 714.798.7596 | C: 714.585.2335 | m...@mattrsullivan.com @mattrsullivan LinkedIn facebook mattrsullivan.com 

On Jun 11, 2013, at 9:13 AM, todd.bers...@teradyne.com wrote:Thanks, Harro.

Unlocking the read-only FrameMaker file did the trick. Curious that in 15 years of using Frame, I hadn't encountered a locked Frame file. Now that I know about it, I see this question has been answered a few times before.


***
Todd Bersley



Harro de Jong ---06/11/2013 06:05:46 AM---You may have two problems: 1. file permissions in Windows

From:	Harro de Jong <harro.dej...@triviewgroup.com>
To:	"todd.bers...@teradyne.com" <todd.bers...@teradyne.com>, "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Date:	06/11/2013 06:05 AM
Subject:	RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error	Message




You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker. 
You've solved 1. 
for 2. the symptoms are missing menu items (you can't save or edit, and the only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, type Esc Flk (note the uppercase F, lowercase L, lowercase K). 

Harro de Jong



todd.bers...@teradyne.com wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to get into Frame 10 and then convert into Word and PDF. However, when I try to open them in either Frame 7 or Frame 10, I get the following error message:
 "Cannot lock this file for your use. Your changes to it may conflict with the work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful since they no longer indicate that they are read-only and the security settings have grey checkmarks indicating I have write permissions. After changing
 permissions, the error message no longer comes up, but I still can't edit the files and do not have access to the Save As command. But clearly, some setting in the old Frame file is prohibiting me from editing the file.  I can print a PDF file, and then use
 Acrobat to save it into a Word file, but this is a very roundabout way to get these files into Frame 10.



___You are currently subscribed to framers as m...@mattrsullivan.com.Send list messages to framers@lists.frameusers.com.To unsubscribe send a blank email toframers-unsubscr...@lists.frameusers.comor visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.comSend administrative questions to listad...@frameusers.com. Visithttp://www.frameusers.com/ for more resources and info.___


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Matt Sullivan
IIRC, WinNT locked files upon writing them to CD, which may be why you found 
that the files were locked on such "vintage" Fm files.

-Matt

Matt R. Sullivan 
co-author Publishing Fundamentals: Unstructured FrameMaker 11 
P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com 

@mattrsullivan LinkedIn facebook mattrsullivan.com 

On Jun 11, 2013, at 9:13 AM, todd.bersley at teradyne.com wrote:

> Thanks, Harro.
> 
> Unlocking the read-only FrameMaker file did the trick. Curious that in 15 
> years of using Frame, I hadn't encountered a locked Frame file. Now that I 
> know about it, I see this question has been answered a few times before.
> 
> 
> ***
> Todd Bersley
> 
> 
> 
> Harro de Jong ---06/11/2013 06:05:46 AM---You may have two 
> problems: 1. file permissions in Windows
> 
> From: Harro de Jong 
> To:   "todd.bersley at teradyne.com" , "framers 
> at lists.frameusers.com" 
> Date: 06/11/2013 06:05 AM
> Subject:  RE: Converting Older Frame Files to Frame 10: Cannot Lock File 
> ErrorMessage
> 
> 
> 
> 
> You may have two problems:
> 1. file permissions in Windows
> 2. file set as read-only in FrameMaker. 
> You've solved 1. 
> for 2. the symptoms are missing menu items (you can't save or edit, and the 
> only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, 
> type Esc Flk (note the uppercase F, lowercase L, lowercase K). 
> 
> Harro de Jong
> 
> 
> 
> todd.bersley at teradyne.com wrote:
> 
> I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
> get into Frame 10 and then convert into Word and PDF. However, when I try to 
> open them in either Frame 7 or Frame 10, I get the following error message:
> "Cannot lock this file for your use. Your changes to it may conflict with the 
> work of other users. File ".
> 
> When I click Continue the file opens, but I cannot edit it or use the Save As 
> button, since it is not available.
> 
> I tried changing permissions on all the files, which appeared to be 
> successful since they no longer indicate that they are read-only and the 
> security settings have grey checkmarks indicating I have write permissions. 
> After changing
> permissions, the error message no longer comes up, but I still can't edit the 
> files and do not have access to the Save As command. But clearly, some 
> setting in the old Frame file is prohibiting me from editing the file.  I can 
> print a PDF file, and then use
> Acrobat to save it into a Word file, but this is a very roundabout way to get 
> these files into Frame 10.
> 
> 
> ___
> 
> 
> You are currently subscribed to framers as matt at mattrsullivan.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Jeff Coatsworth
Sorry my answer on the forums didn't help you ;>)

Maybe the file is in FM view-only mode - try Esc, Shift+f, l, k to toggle it

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of todd.bers...@teradyne.com
Sent: June-10-13 4:01 PM
To: framers at lists.frameusers.com
Subject: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message


Hello Framers,

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message: 
"Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing 
permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use Acrobat to save it into a Word file, but this is a very 
roundabout way to get these files into Frame 10.

The Adobe forum had an entry on this issue, but the only response didn't help 
much: http://forums.adobe.com/message/4298416.

Any suggestions on how to unlock them so I can use them in Frame 10?

BTW, is there a search function on the framers list to seek out topic 
discussions that might be relevant? I only see the archive, which lists items 
in chronological order.

Thanks for your help.

***
Todd Bersley
Information Designer
STD Applications Documentation
Teradyne, Inc.
Agoura Hills, CA USA
818-874-7884
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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Fred Ridder
In response to Todd Bersley, Richard Combs wrote:

> > I tried changing permissions on all the files, which appeared to be 
> > successful
> > since they no longer indicate that they are read-only and the security
> > settings have grey checkmarks indicating I have write permissions. After
> > changing permissions, the error message no longer comes up, but I still 
> > can't
> > edit the files and do not have access to the Save As command. But clearly,
> > some setting in the old Frame file is prohibiting me from editing the file. 
> >  I
> > can print a PDF file, and then use Acrobat to save it into a Word file, but
> > this is a very roundabout way to get these files into Frame 10.
> 
> Changing permissions on the files doesn't change the permissions on the 
> directory in which they reside. It's possible that you don't have write 
> permission for that directory. Or you're out of available space. Did you try 
> copying/saving other files to the same network location? What you've 
> described may well have nothing to do with FM. 

Another thing that occurs to me is that you may have the "network file locking" 
feature turned on in FrameMaker, but are unable (or not allowed) to create the 
.lck files in the same directory as the FM files. This would explain why 
FrameMaker is complaining about being unable to *lock* the file and warning you 
that someone else might be making changes at the same time. Look in the 
Preferences property sheet to see if network file locking is enabled, and try 
disabling it if it is currently enabled.

-Fred Ridder



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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Harro de Jong

You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker. 
You've solved 1. 
for 2. the symptoms are missing menu items (you can't save or edit, and the 
only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, 
type Esc Flk (note the uppercase F, lowercase L, lowercase K). 

Harro de Jong



todd.bersley at teradyne.com wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message:
 "Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing
 permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use
 Acrobat to save it into a Word file, but this is a very roundabout way to get 
these files into Frame 10.



RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread todd . bersley

Thanks, Harro.

Unlocking the read-only FrameMaker file did the trick. Curious that in 15
years of using Frame, I hadn't encountered a locked Frame file. Now that I
know about it, I see this question has been answered a few times before.


***
Todd Bersley





From:   Harro de Jong 
To: "todd.bers...@teradyne.com" ,
"framers@lists.frameusers.com" 
Date:   06/11/2013 06:05 AM
Subject:RE: Converting Older Frame Files to Frame 10: Cannot Lock File
    Error   Message




You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker.
You've solved 1.
for 2. the symptoms are missing menu items (you can't save or edit, and the
only menus shown are File, Edit, Navigation, Window, Help). To unlock a
file, type Esc Flk (note the uppercase F, lowercase L, lowercase K).

Harro de Jong



todd.bers...@teradyne.com wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
to get into Frame 10 and then convert into Word and PDF. However, when I
try to open them in either Frame 7 or Frame 10, I get the following error
message:
 "Cannot lock this file for your use. Your changes to it may conflict with
the work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save
As button, since it is not available.

I tried changing permissions on all the files, which appeared to be
successful since they no longer indicate that they are read-only and the
security settings have grey checkmarks indicating I have write permissions.
After changing
 permissions, the error message no longer comes up, but I still can't edit
the files and do not have access to the Save As command. But clearly, some
setting in the old Frame file is prohibiting me from editing the file.  I
can print a PDF file, and then use
 Acrobat to save it into a Word file, but this is a very roundabout way to
get these files into Frame 10.

<>___


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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Harro de Jong

You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker. 
You've solved 1. 
for 2. the symptoms are missing menu items (you can't save or edit, and the 
only menus shown are File, Edit, Navigation, Window, Help). To unlock a file, 
type Esc Flk (note the uppercase F, lowercase L, lowercase K). 

Harro de Jong



todd.bers...@teradyne.com wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message:
 "Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing
 permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use
 Acrobat to save it into a Word file, but this is a very roundabout way to get 
these files into Frame 10.

___


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Art Campbell
Also, make sure there aren't any .lck files in the folders.

To work around this problem, which may be residual file and folder
permissions pointing to long gone users... this utility is awesome:
recommended
http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html

Art

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Tue, Jun 11, 2013 at 9:35 AM, Jeff Coatsworth <
jeff.coatsworth at jonassoftware.com> wrote:

>  Sorry my answer on the forums didn?t help you ;>)
>
> ** **
>
> Maybe the file is in FM view-only mode ? try Esc, Shift+f, l, k to toggle
> it
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *
> todd.bersley at teradyne.com
> *Sent:* June-10-13 4:01 PM
> *To:* framers at lists.frameusers.com
> *Subject:* Converting Older Frame Files to Frame 10: Cannot Lock File
> Error Message
>
> ** **
>
> Hello Framers,
>
> I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
> to get into Frame 10 and then convert into Word and PDF. However, when I
> try to open them in either Frame 7 or Frame 10, I get the following error
> message: "Cannot lock this file for your use. Your changes to it may
> conflict with the work of other users. File ".
>
> When I click Continue the file opens, but I cannot edit it or use the Save
> As button, since it is not available.
>
> I tried changing permissions on all the files, which appeared to be
> successful since they no longer indicate that they are read-only and the
> security settings have grey checkmarks indicating I have write permissions.
> After changing permissions, the error message no longer comes up, but I
> still can't edit the files and do not have access to the Save As command.
> But clearly, some setting in the old Frame file is prohibiting me from
> editing the file.  I can print a PDF file, and then use Acrobat to save it
> into a Word file, but this is a very roundabout way to get these files into
> Frame 10.
>
> The Adobe forum had an entry on this issue, but the only response didn't
> help much: http://forums.adobe.com/message/4298416.
>
> Any suggestions on how to unlock them so I can use them in Frame 10?
>
> BTW, is there a search function on the framers list to seek out topic
> discussions that might be relevant? I only see the archive, which lists
> items in chronological order.
>
> Thanks for your help.
>
> ***
> Todd Bersley
> Information Designer
> STD Applications Documentation
> Teradyne, Inc.
> Agoura Hills, CA USA
> 818-874-7884
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Fred Ridder
In response to Todd Bersley, Richard Combs wrote:

> > I tried changing permissions on all the files, which appeared to be 
> > successful
> > since they no longer indicate that they are read-only and the security
> > settings have grey checkmarks indicating I have write permissions. After
> > changing permissions, the error message no longer comes up, but I still 
> > can't
> > edit the files and do not have access to the Save As command. But clearly,
> > some setting in the old Frame file is prohibiting me from editing the file. 
> >  I
> > can print a PDF file, and then use Acrobat to save it into a Word file, but
> > this is a very roundabout way to get these files into Frame 10.
> 
> Changing permissions on the files doesn't change the permissions on the 
> directory in which they reside. It's possible that you don't have write 
> permission for that directory. Or you're out of available space. Did you try 
> copying/saving other files to the same network location? What you've 
> described may well have nothing to do with FM. 

Another thing that occurs to me is that you may have the "network file locking" 
feature turned on in FrameMaker, but are unable (or not allowed) to create the 
.lck files in the same directory as the FM files. This would explain why 
FrameMaker is complaining about being unable to *lock* the file and warning you 
that someone else might be making changes at the same time. Look in the 
Preferences property sheet to see if network file locking is enabled, and try 
disabling it if it is currently enabled.

-Fred Ridder


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Jeremy H. Griffith
On Mon, 10 Jun 2013 13:00:41 -0700, todd.bersley at teradyne.com wrote:

>But clearly, some setting in the old Frame file is prohibiting me from
>editing the file.

Another possibility is that there may be a lock file present,
which is the same name with extension ".lck".  Delete it,
and re-open the problem file.

And if you seem to have a shorter set of menus, try Esc F l k
to get out of view-only mode.

-- Jeremy H. Griffith, at Omni Systems Inc.
  http://mif2go.com/


Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread todd.bers...@teradyne.com

Thanks, Harro.

Unlocking the read-only FrameMaker file did the trick. Curious that in 15
years of using Frame, I hadn't encountered a locked Frame file. Now that I
know about it, I see this question has been answered a few times before.


***
Todd Bersley





From:   Harro de Jong 
To: "todd.bersley at teradyne.com" ,
"framers at lists.frameusers.com" 
Date:   06/11/2013 06:05 AM
Subject:RE: Converting Older Frame Files to Frame 10: Cannot Lock File
    Error   Message




You may have two problems:
1. file permissions in Windows
2. file set as read-only in FrameMaker.
You've solved 1.
for 2. the symptoms are missing menu items (you can't save or edit, and the
only menus shown are File, Edit, Navigation, Window, Help). To unlock a
file, type Esc Flk (note the uppercase F, lowercase L, lowercase K).

Harro de Jong



todd.bersley at teradyne.com wrote:

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
to get into Frame 10 and then convert into Word and PDF. However, when I
try to open them in either Frame 7 or Frame 10, I get the following error
message:
 "Cannot lock this file for your use. Your changes to it may conflict with
the work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save
As button, since it is not available.

I tried changing permissions on all the files, which appeared to be
successful since they no longer indicate that they are read-only and the
security settings have grey checkmarks indicating I have write permissions.
After changing
 permissions, the error message no longer comes up, but I still can't edit
the files and do not have access to the Save As command. But clearly, some
setting in the old Frame file is prohibiting me from editing the file.  I
can print a PDF file, and then use
 Acrobat to save it into a Word file, but this is a very roundabout way to
get these files into Frame 10.

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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Combs, Richard
todd.bers...@teradyne.com wrote:
 
> I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to
> get into Frame 10 and then convert into Word and PDF. However, when I try to
> open them in either Frame 7 or Frame 10, I get the following error message:
> "Cannot lock this file for your use. Your changes to it may conflict with the
> work of other users. File ".
> 
> When I click Continue the file opens, but I cannot edit it or use the Save As
> button, since it is not available.

Your forum post contains additional information that seems relevant: 

"The error message gives me the option to "Continue" or "Cancel." Selecting 
"Continue" opens Save Document, but when I try to save I receive another 
message, "Save Document. The directory of disk t: is full. Choose another 
directory or disk." I work on a network drive, have rebooted, but no luck." 

Did you try to save to your local hard drive? Did you check to see if the 
network file share mapped to your drive letter t: really is full? (IT sometimes 
imposes limits on how much space on a server you can use.) 
 
> I tried changing permissions on all the files, which appeared to be successful
> since they no longer indicate that they are read-only and the security
> settings have grey checkmarks indicating I have write permissions. After
> changing permissions, the error message no longer comes up, but I still can't
> edit the files and do not have access to the Save As command. But clearly,
> some setting in the old Frame file is prohibiting me from editing the file.  I
> can print a PDF file, and then use Acrobat to save it into a Word file, but
> this is a very roundabout way to get these files into Frame 10.

Changing permissions on the files doesn't change the permissions on the 
directory in which they reside. It's possible that you don't have write 
permission for that directory. Or you're out of available space. Did you try 
copying/saving other files to the same network location? What you've described 
may well have nothing to do with FM. 
 
> The Adobe forum had an entry on this issue, but the only response didn't help
> much: http://forums.adobe.com/message/4298416.
> 
> Any suggestions on how to unlock them so I can use them in Frame 10?
> 
> BTW, is there a search function on the framers list to seek out topic
> discussions that might be relevant? I only see the archive, which lists items
> in chronological order.

Google " site:frameusers.com" (sans quotes). 

HTH! 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






___


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Combs, Richard
todd.bersley at teradyne.com wrote:

> I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to
> get into Frame 10 and then convert into Word and PDF. However, when I try to
> open them in either Frame 7 or Frame 10, I get the following error message:
> "Cannot lock this file for your use. Your changes to it may conflict with the
> work of other users. File ".
> 
> When I click Continue the file opens, but I cannot edit it or use the Save As
> button, since it is not available.

Your forum post contains additional information that seems relevant: 

"The error message gives me the option to "Continue" or "Cancel." Selecting 
"Continue" opens Save Document, but when I try to save I receive another 
message, "Save Document. The directory of disk t: is full. Choose another 
directory or disk." I work on a network drive, have rebooted, but no luck." 

Did you try to save to your local hard drive? Did you check to see if the 
network file share mapped to your drive letter t: really is full? (IT sometimes 
imposes limits on how much space on a server you can use.) 

> I tried changing permissions on all the files, which appeared to be successful
> since they no longer indicate that they are read-only and the security
> settings have grey checkmarks indicating I have write permissions. After
> changing permissions, the error message no longer comes up, but I still can't
> edit the files and do not have access to the Save As command. But clearly,
> some setting in the old Frame file is prohibiting me from editing the file. ?I
> can print a PDF file, and then use Acrobat to save it into a Word file, but
> this is a very roundabout way to get these files into Frame 10.

Changing permissions on the files doesn't change the permissions on the 
directory in which they reside. It's possible that you don't have write 
permission for that directory. Or you're out of available space. Did you try 
copying/saving other files to the same network location? What you've described 
may well have nothing to do with FM. 

> The Adobe forum had an entry on this issue, but the only response didn't help
> much: http://forums.adobe.com/message/4298416.
> 
> Any suggestions on how to unlock them so I can use them in Frame 10?
> 
> BTW, is there a search function on the framers list to seek out topic
> discussions that might be relevant? I only see the archive, which lists items
> in chronological order.

Google " site:frameusers.com" (sans quotes). 

HTH! 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--








Re: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Jeremy H. Griffith
On Mon, 10 Jun 2013 13:00:41 -0700, todd.bers...@teradyne.com wrote:

>But clearly, some setting in the old Frame file is prohibiting me from
>editing the file.

Another possibility is that there may be a lock file present,
which is the same name with extension ".lck".  Delete it,
and re-open the problem file.

And if you seem to have a shorter set of menus, try Esc F l k
to get out of view-only mode.

-- Jeremy H. Griffith, at Omni Systems Inc.
  http://mif2go.com/
___


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Re: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Art Campbell
Also, make sure there aren't any .lck files in the folders.

To work around this problem, which may be residual file and folder
permissions pointing to long gone users... this utility is awesome:
recommended
http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html

Art

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Tue, Jun 11, 2013 at 9:35 AM, Jeff Coatsworth <
jeff.coatswo...@jonassoftware.com> wrote:

>  Sorry my answer on the forums didn’t help you ;>)
>
> ** **
>
> Maybe the file is in FM view-only mode – try Esc, Shift+f, l, k to toggle
> it
>
> ** **
>
> *From:* framers-boun...@lists.frameusers.com [mailto:
> framers-boun...@lists.frameusers.com] *On Behalf Of *
> todd.bers...@teradyne.com
> *Sent:* June-10-13 4:01 PM
> *To:* framers@lists.frameusers.com
> *Subject:* Converting Older Frame Files to Frame 10: Cannot Lock File
> Error Message
>
> ** **
>
> Hello Framers,
>
> I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
> to get into Frame 10 and then convert into Word and PDF. However, when I
> try to open them in either Frame 7 or Frame 10, I get the following error
> message: "Cannot lock this file for your use. Your changes to it may
> conflict with the work of other users. File ".
>
> When I click Continue the file opens, but I cannot edit it or use the Save
> As button, since it is not available.
>
> I tried changing permissions on all the files, which appeared to be
> successful since they no longer indicate that they are read-only and the
> security settings have grey checkmarks indicating I have write permissions.
> After changing permissions, the error message no longer comes up, but I
> still can't edit the files and do not have access to the Save As command.
> But clearly, some setting in the old Frame file is prohibiting me from
> editing the file.  I can print a PDF file, and then use Acrobat to save it
> into a Word file, but this is a very roundabout way to get these files into
> Frame 10.
>
> The Adobe forum had an entry on this issue, but the only response didn't
> help much: http://forums.adobe.com/message/4298416.
>
> Any suggestions on how to unlock them so I can use them in Frame 10?
>
> BTW, is there a search function on the framers list to seek out topic
> discussions that might be relevant? I only see the archive, which lists
> items in chronological order.
>
> Thanks for your help.
>
> ***
> Todd Bersley
> Information Designer
> STD Applications Documentation
> Teradyne, Inc.
> Agoura Hills, CA USA
> 818-874-7884
>
> ___
>
>
> You are currently subscribed to framers as art.campb...@gmail.com.
>
> Send list messages to framers@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listad...@frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
___


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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Jeff Coatsworth
Sorry my answer on the forums didn't help you ;>)

Maybe the file is in FM view-only mode - try Esc, Shift+f, l, k to toggle it

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
todd.bers...@teradyne.com
Sent: June-10-13 4:01 PM
To: framers@lists.frameusers.com
Subject: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message


Hello Framers,

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message: 
"Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing 
permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use Acrobat to save it into a Word file, but this is a very 
roundabout way to get these files into Frame 10.

The Adobe forum had an entry on this issue, but the only response didn't help 
much: http://forums.adobe.com/message/4298416.

Any suggestions on how to unlock them so I can use them in Frame 10?

BTW, is there a search function on the framers list to seek out topic 
discussions that might be relevant? I only see the archive, which lists items 
in chronological order.

Thanks for your help.

***
Todd Bersley
Information Designer
STD Applications Documentation
Teradyne, Inc.
Agoura Hills, CA USA
818-874-7884
___


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread todd . bersley


Hello Framers,

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
to get into Frame 10 and then convert into Word and PDF. However, when I
try to open them in either Frame 7 or Frame 10, I get the following error
message: "Cannot lock this file for your use. Your changes to it may
conflict with the work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save
As button, since it is not available.

I tried changing permissions on all the files, which appeared to be
successful since they no longer indicate that they are read-only and the
security settings have grey checkmarks indicating I have write permissions.
After changing permissions, the error message no longer comes up, but I
still can't edit the files and do not have access to the Save As command.
But clearly, some setting in the old Frame file is prohibiting me from
editing the file.  I can print a PDF file, and then use Acrobat to save it
into a Word file, but this is a very roundabout way to get these files into
Frame 10.

The Adobe forum had an entry on this issue, but the only response didn't
help much: http://forums.adobe.com/message/4298416.

Any suggestions on how to unlock them so I can use them in Frame 10?

BTW, is there a search function on the framers list to seek out topic
discussions that might be relevant? I only see the archive, which lists
items in chronological order.

Thanks for your help.

***
Todd Bersley
Information Designer
STD Applications Documentation
Teradyne, Inc.
Agoura Hills, CA USA
818-874-7884___


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Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-10 Thread todd.bers...@teradyne.com


Hello Framers,

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need
to get into Frame 10 and then convert into Word and PDF. However, when I
try to open them in either Frame 7 or Frame 10, I get the following error
message: "Cannot lock this file for your use. Your changes to it may
conflict with the work of other users. File ".

When I click Continue the file opens, but I cannot edit it or use the Save
As button, since it is not available.

I tried changing permissions on all the files, which appeared to be
successful since they no longer indicate that they are read-only and the
security settings have grey checkmarks indicating I have write permissions.
After changing permissions, the error message no longer comes up, but I
still can't edit the files and do not have access to the Save As command.
But clearly, some setting in the old Frame file is prohibiting me from
editing the file.  I can print a PDF file, and then use Acrobat to save it
into a Word file, but this is a very roundabout way to get these files into
Frame 10.

The Adobe forum had an entry on this issue, but the only response didn't
help much: http://forums.adobe.com/message/4298416.

Any suggestions on how to unlock them so I can use them in Frame 10?

BTW, is there a search function on the framers list to seek out topic
discussions that might be relevant? I only see the archive, which lists
items in chronological order.

Thanks for your help.

***
Todd Bersley
Information Designer
STD Applications Documentation
Teradyne, Inc.
Agoura Hills, CA USA
818-874-7884
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"Value of Separation out of range" error message on opening a .mif file explanation

2012-04-14 Thread Rob Shell
Thanks framers:
I found that the unknown message "Value of Separation out of range" error
message is not an "error" at all but a FM message to make its color palettes
backwardly compatible. It can safely be ignored. 
Why did I think it was an error? I had clicked on the "show file translation
errors" in the preferences and picked up the curious message in the console.
It would have helped if the FM engineers had provided a list of messages and
perhaps have added the word "color".

So I am still trying to find my problem,

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd






"Value of Separation out of range" error message on opening a .mif file explanation

2012-04-14 Thread Rob Shell
Thanks framers:
I found that the unknown message "Value of Separation out of range" error
message is not an "error" at all but a FM message to make its color palettes
backwardly compatible. It can safely be ignored. 
Why did I think it was an error? I had clicked on the "show file translation
errors" in the preferences and picked up the curious message in the console.
It would have helped if the FM engineers had provided a list of messages and
perhaps have added the word "color".

So I am still trying to find my problem,

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd




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Value of Separation out of range error message on opening a .mif

2012-04-12 Thread Rob Shell
Dear Framers:
I have searched the archives of this list as I know I have asked this
question before.
What does  "Value of Separation out of range" mean? 
I have a book with about 15 chapters with many graphics (every one
referenced)
However, several but not all of the non generated chapters will not distill,
they crash at the same point.
I have gone into the saved mif file with the handy mif browser,  but cannot
see what I am doing wrong. The mif looks good, but when I open the mif in
FM, it imports OK, but the console is crowded with these "Value of
Separation out of range" messages. 
I know I have done something dumb, but I cannot remember  what I should be
looking at: cross-refs, text,  end of page are all candidates.
What I need is a voodoo guide to these error messages.


I wish FM would have a preflight option. Does anyone remember PageMaker?

I am on a deadline (passed) so relief is eagerly sought.

FM 9.0p255 unstructured
PC 4 gigs ram 3TB

Rob Shell






Re: Value of Separation out of range error message on opening a .mif

2012-04-12 Thread Robert Lauriston
Is your printer set to Adobe PDF? If not, set that and try again.

On Thu, Apr 12, 2012 at 4:37 AM, Rob Shell  wrote:
> ... several but not all of the non generated chapters will not distill,
> they crash at the same point. ...
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Value of Separation out of range error message on opening a .mif

2012-04-12 Thread Robert Lauriston
Is your printer set to Adobe PDF? If not, set that and try again.

On Thu, Apr 12, 2012 at 4:37 AM, Rob Shell  wrote:
> ... several but not all of the non generated chapters will not distill,
> they crash at the same point. ...


Value of Separation out of range error message on opening a .mif

2012-04-12 Thread Rob Shell
Dear Framers:
I have searched the archives of this list as I know I have asked this
question before.
What does  "Value of Separation out of range" mean? 
I have a book with about 15 chapters with many graphics (every one
referenced)
However, several but not all of the non generated chapters will not distill,
they crash at the same point.
I have gone into the saved mif file with the handy mif browser,  but cannot
see what I am doing wrong. The mif looks good, but when I open the mif in
FM, it imports OK, but the console is crowded with these "Value of
Separation out of range" messages. 
I know I have done something dumb, but I cannot remember  what I should be
looking at: cross-refs, text,  end of page are all candidates.
What I need is a voodoo guide to these error messages.


I wish FM would have a preflight option. Does anyone remember PageMaker?

I am on a deadline (passed) so relief is eagerly sought.

FM 9.0p255 unstructured
PC 4 gigs ram 3TB

Rob Shell




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Java error Message when importing xml to frameMaker 8

2010-09-30 Thread LW White

This is just a guess, but it sounds like Frame can't find the appropriate 
installation of the JRE. You might check your environment variables to see 
where the JAVA variable (I think that's it) is pointing to. If you're 
comfortable in the registry, you could also check the key noted below to see 
where it is pointing. Also, most obviously, check to make sure you do actually 
have an instance of java.dll in the correct location.

Best,
Leigh


--Forwarded Message Attachment--
From: bgeo...@federatedinv.com
To: framers at lists.frameusers.com
Date: Wed, 29 Sep 2010 08:36:10 -0400
Subject: Java error Message when importing xml to frameMaker 8

I have reconstructed a workstation, and am attempting to flow an xml file into 
a FrameMaker 8 template. When I attempt to do this I get the following error 
message:

Failed reading value of registry key
Software\JavaSoft\Java Runtime Environment\Current Version

Error: could not find java.dll

Error: Could not find Java 2 Runtime Environment

The xml file is being imported by selecting it through a menu choice added 
internally through the Main Menu bar.

Java 6 Update 3 is the version being used.

I can successfully flow this file through my computer.
Any ideas what might be causing the error message and how it can be fixed?  
  


Java error Message when importing xml to frameMaker 8

2010-09-30 Thread Michael Müller-Hillebrand
Am 29.09.2010 um 19:53 schrieb Chris Despopoulos:

> I'm guessing Maker needs Java to run 
> Xerces (funny, I always assumed they used the C++ version).

Just for the record: FrameMaker does not require Java, for XML validation and 
transformation it uses Xerxes and Xalan in their C versions. 

I suggested to the OP in the Adobe Forums that her process must include some 
external plug-in or script which in turn requires Java.

- Michael

--
___
Michael M?ller-Hillebrand: Dokumentation Technology
Adobe Certified Expert, FrameMaker
Consulting and Training, FrameScript, XML/XSL, Unicode
Blog [de]: http://cap-studio.de/






RE: Java error Message when importing xml to frameMaker 8

2010-09-30 Thread LW White

This is just a guess, but it sounds like Frame can't find the appropriate 
installation of the JRE. You might check your environment variables to see 
where the JAVA variable (I think that's it) is pointing to. If you're 
comfortable in the registry, you could also check the key noted below to see 
where it is pointing. Also, most obviously, check to make sure you do actually 
have an instance of java.dll in the correct location.

Best,
Leigh


--Forwarded Message Attachment--
From: bgeo...@federatedinv.com
To: framers@lists.frameusers.com
Date: Wed, 29 Sep 2010 08:36:10 -0400
Subject: Java error Message when importing xml to frameMaker 8

I have reconstructed a workstation, and am attempting to flow an xml file into 
a FrameMaker 8 template. When I attempt to do this I get the following error 
message:
 
Failed reading value of registry key
Software\JavaSoft\Java Runtime Environment\Current Version
 
Error: could not find java.dll
 
Error: Could not find Java 2 Runtime Environment
 
The xml file is being imported by selecting it through a menu choice added 
internally through the Main Menu bar.
 
Java 6 Update 3 is the version being used.
 
I can successfully flow this file through my computer.
Any ideas what might be causing the error message and how it can be fixed?  
  
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Re: Java error Message when importing xml to frameMaker 8

2010-09-30 Thread Roger Shuttleworth
To verify what Java the machine has, type java -version at a command prompt. If 
it doesn't return the version number, either it's not installed or it's 
corrupted and a reinstall is in order.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330
  _  

From: Chris Despopoulos [mailto:despopoulos_chr...@yahoo.com]
To: framers@lists.frameusers.com
Sent: Wed, 29 Sep 2010 13:53:16 -0400
Subject: Java error Message when importing xml to frameMaker 8

Do you have a good Java runtime installed?  I'm guessing Maker needs Java to 
run 
  Xerces (funny, I always assumed they used the C++ version).  Somehow it can't 
  find a runtime.  So you need to verify that you can run other Java programs 
on 
  your system.  (Just grasping at straws here, but that's the first thing I'd 
  try.)  If you do have a JRE properly installed, I would worry about version 
  compatibility.  I thought Java wasn't supposed to break backward 
compatibility, 
  but maybe that's your problem -- too new of a JRE???
  
  That's the area I'd consider.  If all else fails, try re-installing jave.  If 
  that fails, try re-installing Maker???
  
  By all means, try editing your Registry, but NEVER tell anybody I suggestat 
that 
  is a good idea.  I will categorically deny it.
  
  cud
  
  
  

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Re: Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Michael Müller-Hillebrand
Am 29.09.2010 um 19:53 schrieb Chris Despopoulos:

> I'm guessing Maker needs Java to run 
> Xerces (funny, I always assumed they used the C++ version).

Just for the record: FrameMaker does not require Java, for XML validation and 
transformation it uses Xerxes and Xalan in their C versions. 

I suggested to the OP in the Adobe Forums that her process must include some 
external plug-in or script which in turn requires Java.

- Michael

--
___
Michael Müller-Hillebrand: Dokumentation Technology
Adobe Certified Expert, FrameMaker
Consulting and Training, FrameScript, XML/XSL, Unicode
Blog [de]: http://cap-studio.de/




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Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Roger Shuttleworth
To verify what Java the machine has, type java -version at a command prompt. If 
it doesn't return the version number, either it's not installed or it's 
corrupted and a reinstall is in order.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330
  _  

From: Chris Despopoulos [mailto:despopoulos_chr...@yahoo.com]
To: framers at lists.frameusers.com
Sent: Wed, 29 Sep 2010 13:53:16 -0400
Subject: Java error Message when importing xml to frameMaker 8

Do you have a good Java runtime installed?  I'm guessing Maker needs Java to 
run 
  Xerces (funny, I always assumed they used the C++ version).  Somehow it can't 
  find a runtime.  So you need to verify that you can run other Java programs 
on 
  your system.  (Just grasping at straws here, but that's the first thing I'd 
  try.)  If you do have a JRE properly installed, I would worry about version 
  compatibility.  I thought Java wasn't supposed to break backward 
compatibility, 
  but maybe that's your problem -- too new of a JRE???

  That's the area I'd consider.  If all else fails, try re-installing jave.  If 
  that fails, try re-installing Maker???

  By all means, try editing your Registry, but NEVER tell anybody I suggestat 
that 
  is a good idea.  I will categorically deny it.

  cud




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  Send list messages to framers at lists.frameusers.com.

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  http://www.frameusers.com/ for more resources and info.



Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Chris Despopoulos
Do you have a good Java runtime installed?  I'm guessing Maker needs Java to 
run 
Xerces (funny, I always assumed they used the C++ version).  Somehow it can't 
find a runtime.  So you need to verify that you can run other Java programs on 
your system.  (Just grasping at straws here, but that's the first thing I'd 
try.)  If you do have a JRE properly installed, I would worry about version 
compatibility.  I thought Java wasn't supposed to break backward compatibility, 
but maybe that's your problem -- too new of a JRE???

That's the area I'd consider.  If all else fails, try re-installing jave.  If 
that fails, try re-installing Maker???

By all means, try editing your Registry, but NEVER tell anybody I suggestat 
that 
is a good idea.  I will categorically deny it.

cud



  
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Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Bill Swallow
The first thing I would check:
> Error: Could not find Java 2 Runtime Environment
> Java 6 Update 3 is the version being used.

So do you have the Java 2 Runtime Environment installed on the
problematic machine? Do you have it installed on the working machine?

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood


Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Chris Despopoulos
Do you have a good Java runtime installed?  I'm guessing Maker needs Java to 
run 
Xerces (funny, I always assumed they used the C++ version).  Somehow it can't 
find a runtime.  So you need to verify that you can run other Java programs on 
your system.  (Just grasping at straws here, but that's the first thing I'd 
try.)  If you do have a JRE properly installed, I would worry about version 
compatibility.  I thought Java wasn't supposed to break backward compatibility, 
but maybe that's your problem -- too new of a JRE???

That's the area I'd consider.  If all else fails, try re-installing jave.  If 
that fails, try re-installing Maker???

By all means, try editing your Registry, but NEVER tell anybody I suggestat 
that 
is a good idea.  I will categorically deny it.

cud






Re: Java error Message when importing xml to frameMaker 8

2010-09-29 Thread Bill Swallow
The first thing I would check:
> Error: Could not find Java 2 Runtime Environment
> Java 6 Update 3 is the version being used.

So do you have the Java 2 Runtime Environment installed on the
problematic machine? Do you have it installed on the working machine?

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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Java error Message when importing xml to frameMaker 8

2010-09-29 Thread George, Brenda (CAI)
I have reconstructed a workstation, and am attempting to flow an xml file into 
a FrameMaker 8 template. When I attempt to do this I get the following error 
message:

Failed reading value of registry key
Software\JavaSoft\Java Runtime Environment\Current Version

Error: could not find java.dll

Error: Could not find Java 2 Runtime Environment

The xml file is being imported by selecting it through a menu choice added 
internally through the Main Menu bar.

Java 6 Update 3 is the version being used.

I can successfully flow this file through my computer.
Any ideas what might be causing the error message and how it can be fixed?

Brenda George
Desk: (724) 720-8491
bgeorge at federatedinv.com



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other purposes consistent with Federated's business interests.
Thank you for your cooperation.


Java error Message when importing xml to frameMaker 8

2010-09-29 Thread George, Brenda (CAI)
I have reconstructed a workstation, and am attempting to flow an xml file into 
a FrameMaker 8 template. When I attempt to do this I get the following error 
message:

Failed reading value of registry key
Software\JavaSoft\Java Runtime Environment\Current Version

Error: could not find java.dll

Error: Could not find Java 2 Runtime Environment

The xml file is being imported by selecting it through a menu choice added 
internally through the Main Menu bar.

Java 6 Update 3 is the version being used.

I can successfully flow this file through my computer.
Any ideas what might be causing the error message and how it can be fixed?

Brenda George
Desk: (724) 720-8491
bgeo...@federatedinv.com



- Unless notified to the
contrary by the sender, the recipient should consider the contents
of this message including any attachments to be confidential. If
you are not the intended recipient and have received this message
in error, please contact Federated Investors immediately by
forwarding this email to not...@federatedinv.com and then delete
this message from your system. Saving, copying or disseminating an
inadvertently received email could violate state and Federal
privacy laws. All emails received by or sent from Federated may be
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FM8 8 error message when importing *.png file

2010-06-17 Thread Simon BUCH
Hello,

I have had similar problems with documents, importing PNG graphics that
were colour depth of 24 bit or 32bit RGB - which would occasionally give
your error message, but most often would often silently crash
FrameMaker!

If my memory serves me well, I think the problematic PNG files had been
created by Adobe Illustrator.

As the graphics were grayscale, I simply reduced the palette to 8 bit,
and saved as PNG.   My favourite [Windows] application for simple
changes to graphics has to be Irfanview - small, simple, and doesn't
even need to be installed.

Regards
// Simon BUCH



-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of David Farbey
Sent: 16 June 2010 15:25
To: Framers Discussion
Subject: FM8 8 error message when importing *.png file

I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.

In the recent past I have had no problem importing *.png graphic files
into
FrameMaker 8.

Today I tried to import a *.png file and received an error message:
"The
filter encountered an error and could not complete the translation." I
can
import files in other formats such as *.jpg.

I had a quick look on the Adobe support forum, but the only references
to
this error message appear to be related to importing PDF documents into
FrameMaker 7.

Any ideas for resolving this issue would be gratefully received.

Thanks

David


Re: FM8 8 error message when importing *.png file

2010-06-17 Thread David Farbey
Thanks to everyone for these suggestions, I'll check it out tomorrow and
report back.

David
(PS I'm in the UK, so I'm home now)

On 16 June 2010 20:31, Fred Ridder  wrote:

>  I think Art is on the right track for a solution. I seem to recall some
> previous discussions of some version(s) of FM having a problem with one
> specific PNG color depth option, and the solution was to resave the graphic
> from an image editor. For this purpose, the editor in most screenshot
> applications (e.g. Snagit) whould work as well as any phancy photo phiddler
> (e.g. PhotoShop) you might have available to you.
> -Fred Ridder
>
>
> > From: art.campb...@gmail.com
> > Date: Wed, 16 Jun 2010 15:15:40 -0400
> > Subject: Re: FM8 8 error message when importing *.png file
> > To: dfar...@yahoo.co.uk
> > CC: Framers@lists.frameusers.com
>
> >
> > If everything else is working, I'd open the .png with a photo editor
> other
> > than the one you used to create it and do a SaveAs PNG again, and try the
> > import a second time with the new file.
> >
> > Most times when I've had a problem importing graphics, it's turned out to
> be
> > a problem with the source graphic file...
> >
> > And if your system's been up a while, it wouldn't hurt to clear and
> reclaim
> > memory by rebooting
> >
> > Cheers,
> > Art
> >
> > Art Campbell
> > art.campb...@gmail.com
> > "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a
> > redheaded girl." -- Richard Thompson
> > No disclaimers apply.
> > DoD 358
> >
> >
> > On Wed, Jun 16, 2010 at 10:24 AM, David Farbey 
> wrote:
> >
> > > I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
> > >
> > > In the recent past I have had no problem importing *.png graphic files
> into
> > > FrameMaker 8.
> > >
> > > Today I tried to import a *.png file and received an error message:
> “The
> > > filter encountered an error and could not complete the translation.” I
> can
> > > import files in other formats such as *.jpg.
> > >
> > > I had a quick look on the Adobe support forum, but the only references
> to
> > > this error message appear to be related to importing PDF documents into
> > > FrameMaker 7.
> > >
> > > Any ideas for resolving this issue would be gratefully received.
>
> --
> Hotmail is redefining busy with tools for the New Busy. Get more from your
> inbox. See 
> how.<http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_2>
>



-- 
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Re: FM8 8 error message when importing *.png file

2010-06-17 Thread Steve Johnson
Can you import the same file into another application? Try saving the
png as a jpg and importing that. Any other pngs you have problems
with?

I wonder if the file wasn't written properly or (less likely) if it
has a bit depth that's too large for Frame to handle.

On Wed, Jun 16, 2010 at 9:24 AM, David Farbey  wrote:
> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message:  “The
> filter encountered an error and could not complete the translation.” I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - da...@farbey.co.uk
> Mobile  07879 005 946
> Web site/Blog <http://www.farbey.co.uk>
> Twitter <http://twitter.com/dfarb>
> LinkedIn <http://www.linkedin.com/in/informationdesign>
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>
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RE: FM8 8 error message when importing *.png file

2010-06-17 Thread Simon BUCH
Hello,

I have had similar problems with documents, importing PNG graphics that
were colour depth of 24 bit or 32bit RGB - which would occasionally give
your error message, but most often would often silently crash
FrameMaker!

If my memory serves me well, I think the problematic PNG files had been
created by Adobe Illustrator.

As the graphics were grayscale, I simply reduced the palette to 8 bit,
and saved as PNG.   My favourite [Windows] application for simple
changes to graphics has to be Irfanview - small, simple, and doesn't
even need to be installed.

Regards
// Simon BUCH

 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of David Farbey
Sent: 16 June 2010 15:25
To: Framers Discussion
Subject: FM8 8 error message when importing *.png file

I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.

In the recent past I have had no problem importing *.png graphic files
into
FrameMaker 8.

Today I tried to import a *.png file and received an error message:
"The
filter encountered an error and could not complete the translation." I
can
import files in other formats such as *.jpg.

I had a quick look on the Adobe support forum, but the only references
to
this error message appear to be related to importing PDF documents into
FrameMaker 7.

Any ideas for resolving this issue would be gratefully received.

Thanks

David
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FM8 8 error message when importing *.png file

2010-06-16 Thread David Farbey
Thanks to everyone for these suggestions, I'll check it out tomorrow and
report back.

David
(PS I'm in the UK, so I'm home now)

On 16 June 2010 20:31, Fred Ridder  wrote:

>  I think Art is on the right track for a solution. I seem to recall some
> previous discussions of some version(s) of FM having a problem with one
> specific PNG color depth option, and the solution was to resave the graphic
> from an image editor. For this purpose, the editor in most screenshot
> applications (e.g. Snagit) whould work as well as any phancy photo phiddler
> (e.g. PhotoShop) you might have available to you.
> -Fred Ridder
>
>
> > From: art.campbell at gmail.com
> > Date: Wed, 16 Jun 2010 15:15:40 -0400
> > Subject: Re: FM8 8 error message when importing *.png file
> > To: dfarbey at yahoo.co.uk
> > CC: Framers at lists.frameusers.com
>
> >
> > If everything else is working, I'd open the .png with a photo editor
> other
> > than the one you used to create it and do a SaveAs PNG again, and try the
> > import a second time with the new file.
> >
> > Most times when I've had a problem importing graphics, it's turned out to
> be
> > a problem with the source graphic file...
> >
> > And if your system's been up a while, it wouldn't hurt to clear and
> reclaim
> > memory by rebooting
> >
> > Cheers,
> > Art
> >
> > Art Campbell
> > art.campbell at gmail.com
> > "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a
> > redheaded girl." -- Richard Thompson
> > No disclaimers apply.
> > DoD 358
> >
> >
> > On Wed, Jun 16, 2010 at 10:24 AM, David Farbey 
> wrote:
> >
> > > I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
> > >
> > > In the recent past I have had no problem importing *.png graphic files
> into
> > > FrameMaker 8.
> > >
> > > Today I tried to import a *.png file and received an error message:
> ?The
> > > filter encountered an error and could not complete the translation.? I
> can
> > > import files in other formats such as *.jpg.
> > >
> > > I had a quick look on the Adobe support forum, but the only references
> to
> > > this error message appear to be related to importing PDF documents into
> > > FrameMaker 7.
> > >
> > > Any ideas for resolving this issue would be gratefully received.
>
> --
> Hotmail is redefining busy with tools for the New Busy. Get more from your
> inbox. See 
> how.<http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_2>
>



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FM8 8 error message when importing *.png file

2010-06-16 Thread Fred Ridder

I think Art is on the right track for a solution. I seem to recall some 
previous discussions of some version(s) of FM having a problem with one 
specific PNG color depth option, and the solution was to resave the graphic 
from an image editor. For this purpose, the editor in most screenshot 
applications (e.g. Snagit) whould work as well as any phancy photo phiddler 
(e.g. PhotoShop) you might have available to you.
-Fred Ridder


> From: art.campbell at gmail.com
> Date: Wed, 16 Jun 2010 15:15:40 -0400
> Subject: Re: FM8 8 error message when importing *.png file
> To: dfarbey at yahoo.co.uk
> CC: Framers at lists.frameusers.com
> 
> If everything else is working, I'd open the .png with a photo editor other
> than the one you used to create it and do a SaveAs PNG again, and try the
> import a second time with the new file.
> 
> Most times when I've had a problem importing graphics, it's turned out to be
> a problem with the source graphic file...
> 
> And if your system's been up a while, it wouldn't hurt to clear and reclaim
> memory by rebooting
> 
> Cheers,
> Art
> 
> Art Campbell
> art.campbell at gmail.com
> "... In my opinion, there's nothing in this world beats a '52 Vincent and a
> redheaded girl." -- Richard Thompson
> No disclaimers apply.
> DoD 358
> 
> 
> On Wed, Jun 16, 2010 at 10:24 AM, David Farbey  wrote:
> 
> > I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
> >
> > In the recent past I have had no problem importing *.png graphic files into
> > FrameMaker 8.
> >
> > Today I tried to import a *.png file and received an error message: ?The
> > filter encountered an error and could not complete the translation.? I can
> > import files in other formats such as *.jpg.
> >
> > I had a quick look on the Adobe support forum, but the only references to
> > this error message appear to be related to importing PDF documents into
> > FrameMaker 7.
> >
> > Any ideas for resolving this issue would be gratefully received.

_
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FM8 8 error message when importing *.png file

2010-06-16 Thread David Farbey
I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.

In the recent past I have had no problem importing *.png graphic files into
FrameMaker 8.

Today I tried to import a *.png file and received an error message:  ?The
filter encountered an error and could not complete the translation.? I can
import files in other formats such as *.jpg.

I had a quick look on the Adobe support forum, but the only references to
this error message appear to be related to importing PDF documents into
FrameMaker 7.

Any ideas for resolving this issue would be gratefully received.

Thanks

David

-- 
David Farbey - david at farbey.co.uk
Mobile  07879 005 946
Web site/Blog <http://www.farbey.co.uk>
Twitter <http://twitter.com/dfarb>
LinkedIn <http://www.linkedin.com/in/informationdesign>


FM8 8 error message when importing *.png file

2010-06-16 Thread Art Campbell
If everything else is working, I'd open the .png with a photo editor other
than the one you used to create it and do a SaveAs PNG again, and try the
import a second time with the new file.

Most times when I've had a problem importing graphics, it's turned out to be
a problem with the source graphic file...

And if your system's been up a while, it wouldn't hurt to clear and reclaim
memory by rebooting

Cheers,
Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Jun 16, 2010 at 10:24 AM, David Farbey  wrote:

> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message:  ?The
> filter encountered an error and could not complete the translation.? I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - david at farbey.co.uk
> Mobile  07879 005 946
> Web site/Blog <http://www.farbey.co.uk>
> Twitter <http://twitter.com/dfarb>
> LinkedIn <http://www.linkedin.com/in/informationdesign>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


FM8 8 error message when importing *.png file

2010-06-16 Thread Steve Johnson
Can you import the same file into another application? Try saving the
png as a jpg and importing that. Any other pngs you have problems
with?

I wonder if the file wasn't written properly or (less likely) if it
has a bit depth that's too large for Frame to handle.

On Wed, Jun 16, 2010 at 9:24 AM, David Farbey  wrote:
> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message: ??The
> filter encountered an error and could not complete the translation.? I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - david at farbey.co.uk
> Mobile ?07879 005 946
> Web site/Blog <http://www.farbey.co.uk>
> Twitter <http://twitter.com/dfarb>
> LinkedIn <http://www.linkedin.com/in/informationdesign>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 

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RE: FM8 8 error message when importing *.png file

2010-06-16 Thread Fred Ridder

I think Art is on the right track for a solution. I seem to recall some 
previous discussions of some version(s) of FM having a problem with one 
specific PNG color depth option, and the solution was to resave the graphic 
from an image editor. For this purpose, the editor in most screenshot 
applications (e.g. Snagit) whould work as well as any phancy photo phiddler 
(e.g. PhotoShop) you might have available to you.
-Fred Ridder

 
> From: art.campb...@gmail.com
> Date: Wed, 16 Jun 2010 15:15:40 -0400
> Subject: Re: FM8 8 error message when importing *.png file
> To: dfar...@yahoo.co.uk
> CC: Framers@lists.frameusers.com
> 
> If everything else is working, I'd open the .png with a photo editor other
> than the one you used to create it and do a SaveAs PNG again, and try the
> import a second time with the new file.
> 
> Most times when I've had a problem importing graphics, it's turned out to be
> a problem with the source graphic file...
> 
> And if your system's been up a while, it wouldn't hurt to clear and reclaim
> memory by rebooting
> 
> Cheers,
> Art
> 
> Art Campbell
> art.campb...@gmail.com
> "... In my opinion, there's nothing in this world beats a '52 Vincent and a
> redheaded girl." -- Richard Thompson
> No disclaimers apply.
> DoD 358
> 
> 
> On Wed, Jun 16, 2010 at 10:24 AM, David Farbey  wrote:
> 
> > I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
> >
> > In the recent past I have had no problem importing *.png graphic files into
> > FrameMaker 8.
> >
> > Today I tried to import a *.png file and received an error message: “The
> > filter encountered an error and could not complete the translation.” I can
> > import files in other formats such as *.jpg.
> >
> > I had a quick look on the Adobe support forum, but the only references to
> > this error message appear to be related to importing PDF documents into
> > FrameMaker 7.
> >
> > Any ideas for resolving this issue would be gratefully received.
  
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RE: FM8 8 error message when importing *.png file

2010-06-16 Thread Combs, Richard
Art Campbell wrote:
 
> If everything else is working, I'd open the .png with a photo editor other
> than the one you used to create it and do a SaveAs PNG again, and try the
> import a second time with the new file.
> 
> Most times when I've had a problem importing graphics, it's turned out to
> be
> a problem with the source graphic file...

I've had the same experience as Art. It's been a while, so I don't remember the 
source application of the graphics, but its PNG output frequently couldn't be 
imported into FM. Opening the files in PaintShop Pro and resaving it always 
solved the problem. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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FM8 8 error message when importing *.png file

2010-06-16 Thread Combs, Richard
Art Campbell wrote:

> If everything else is working, I'd open the .png with a photo editor other
> than the one you used to create it and do a SaveAs PNG again, and try the
> import a second time with the new file.
> 
> Most times when I've had a problem importing graphics, it's turned out to
> be
> a problem with the source graphic file...

I've had the same experience as Art. It's been a while, so I don't remember the 
source application of the graphics, but its PNG output frequently couldn't be 
imported into FM. Opening the files in PaintShop Pro and resaving it always 
solved the problem. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--








Re: FM8 8 error message when importing *.png file

2010-06-16 Thread Art Campbell
If everything else is working, I'd open the .png with a photo editor other
than the one you used to create it and do a SaveAs PNG again, and try the
import a second time with the new file.

Most times when I've had a problem importing graphics, it's turned out to be
a problem with the source graphic file...

And if your system's been up a while, it wouldn't hurt to clear and reclaim
memory by rebooting

Cheers,
Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Jun 16, 2010 at 10:24 AM, David Farbey  wrote:

> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message:  “The
> filter encountered an error and could not complete the translation.” I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - da...@farbey.co.uk
> Mobile  07879 005 946
> Web site/Blog <http://www.farbey.co.uk>
> Twitter <http://twitter.com/dfarb>
> LinkedIn <http://www.linkedin.com/in/informationdesign>
> ___
>
>
> You are currently subscribed to framers as art.campb...@gmail.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit
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>
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FM8 8 error message when importing *.png file

2010-06-16 Thread David Farbey
I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.

In the recent past I have had no problem importing *.png graphic files into
FrameMaker 8.

Today I tried to import a *.png file and received an error message:  “The
filter encountered an error and could not complete the translation.” I can
import files in other formats such as *.jpg.

I had a quick look on the Adobe support forum, but the only references to
this error message appear to be related to importing PDF documents into
FrameMaker 7.

Any ideas for resolving this issue would be gratefully received.

Thanks

David

-- 
David Farbey - da...@farbey.co.uk
Mobile  07879 005 946
Web site/Blog <http://www.farbey.co.uk>
Twitter <http://twitter.com/dfarb>
LinkedIn <http://www.linkedin.com/in/informationdesign>
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Error message when importing xml into Structured FrameMaker template

2010-04-19 Thread Bernard Aschwanden (Publishing Smarter)
Odds are you have automated master pages set up with content that applies a 
specific page layout. However, there are conflicting
instructions. For example, the page has to elements,  and  
on the same page.  is to apply a layout
of  and  is applying . Hence, conflict.

Force  to appear at the top of a page and it may fix the problem. 
You can test this by bumping it to the top of a page
using Special > Page Break and then follow that up with Format > Page Layout > 
Apply Master Pages.

If the test works then update your template and/or EDD to provide the right 
support.

Bernard




Bernard Aschwanden
Publishing Smarter
www.publishingsmarter.com

Write Less. Write Better.




-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of George, Brenda (CAI)
Sent: April-19-10 8:43 AM
To: Framers at lists.frameusers.com
Subject: Error message when importing xml into Structured FrameMaker template

I am getting the following error message when attempting to import xml into 
Structured FrameMaker template:
The master page application caused the determining "E:researchlist" tag to move 
off the page. The default master page was applied as
a result.
Book Error report.

It will not allow the text enclosed in the  tags to flow to the 
appropriate master page. How can I fix tis?

Brenda George
Desk: (724) 720-8491
bgeorge at federatedinv.com



- Unless notified to the
contrary by the sender, the recipient should consider the contents
of this message including any attachments to be confidential. If
you are not the intended recipient and have received this message
in error, please contact Federated Investors immediately by
forwarding this email to notify at federatedinv.com and then delete
this message from your system. Saving, copying or disseminating an
inadvertently received email could violate state and Federal
privacy laws. All emails received by or sent from Federated may be
provided to regulators or law enforcement agencies, or used for
other purposes consistent with Federated's business interests.
Thank you for your cooperation.
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Error message when importing xml into Structured FrameMaker template

2010-04-19 Thread George, Brenda (CAI)
I am getting the following error message when attempting to import xml into 
Structured FrameMaker template:
The master page application caused the determining "E:researchlist" tag to move 
off the page. The default master page was applied as a result.
Book Error report.

It will not allow the text enclosed in the  tags to flow to the 
appropriate master page. How can I fix tis?

Brenda George
Desk: (724) 720-8491
bgeorge at federatedinv.com



- Unless notified to the
contrary by the sender, the recipient should consider the contents
of this message including any attachments to be confidential. If
you are not the intended recipient and have received this message
in error, please contact Federated Investors immediately by
forwarding this email to notify at federatedinv.com and then delete
this message from your system. Saving, copying or disseminating an
inadvertently received email could violate state and Federal
privacy laws. All emails received by or sent from Federated may be
provided to regulators or law enforcement agencies, or used for
other purposes consistent with Federated's business interests.
Thank you for your cooperation.


RE: Error message when importing xml into Structured FrameMaker template

2010-04-19 Thread Bernard Aschwanden (Publishing Smarter)
Odds are you have automated master pages set up with content that applies a 
specific page layout. However, there are conflicting
instructions. For example, the page has to elements,  and  
on the same page.  is to apply a layout
of  and  is applying . Hence, conflict.

Force  to appear at the top of a page and it may fix the problem. 
You can test this by bumping it to the top of a page
using Special > Page Break and then follow that up with Format > Page Layout > 
Apply Master Pages.

If the test works then update your template and/or EDD to provide the right 
support.

Bernard




Bernard Aschwanden
Publishing Smarter
www.publishingsmarter.com

Write Less. Write Better.




-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of George, Brenda (CAI)
Sent: April-19-10 8:43 AM
To: Framers@lists.frameusers.com
Subject: Error message when importing xml into Structured FrameMaker template

I am getting the following error message when attempting to import xml into 
Structured FrameMaker template:
The master page application caused the determining "E:researchlist" tag to move 
off the page. The default master page was applied as
a result.
Book Error report.

It will not allow the text enclosed in the  tags to flow to the 
appropriate master page. How can I fix tis?

Brenda George
Desk: (724) 720-8491
bgeo...@federatedinv.com



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Error message when importing xml into Structured FrameMaker template

2010-04-19 Thread George, Brenda (CAI)
I am getting the following error message when attempting to import xml into 
Structured FrameMaker template:
The master page application caused the determining "E:researchlist" tag to move 
off the page. The default master page was applied as a result.
Book Error report.

It will not allow the text enclosed in the  tags to flow to the 
appropriate master page. How can I fix tis?

Brenda George
Desk: (724) 720-8491
bgeo...@federatedinv.com



- Unless notified to the
contrary by the sender, the recipient should consider the contents
of this message including any attachments to be confidential. If
you are not the intended recipient and have received this message
in error, please contact Federated Investors immediately by
forwarding this email to not...@federatedinv.com and then delete
this message from your system. Saving, copying or disseminating an
inadvertently received email could violate state and Federal
privacy laws. All emails received by or sent from Federated may be
provided to regulators or law enforcement agencies, or used for
other purposes consistent with Federated's business interests.
Thank you for your cooperation.
___


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ZapfDingbats error message but ZD not used in files

2010-03-23 Thread Simon BUCH
I have had that error message when importing XML files in FrameMaker
8.0p277, and it appears that one of FrameMaker's structured documents
(for entity formats?) hasn't been updated for a while.

To resolve the error message:
1. Launch FrameMaker and select File > Open
Specify the file:
%PROGRAMFILES%\Adobe\FrameMakerX\Structure\entfmts
[where %PROGRAMFILES%\Adobe\FrameMakerX is the FM install folder]
[Note: remember to backup files!]
2. Click Yes to the warning that it is a FrameMaker7 document, and also
the missing fonts dialog.
3. Click in the margin area, and then Select Formats > Characters >
Designer...
4. Select the character tag:
FmDingbats
5. Change the font family to an alternative [I used Courier New]
6. Click Update All
7. Select File > Save


Maybe Adobe will remember one day to update template documents?

Regards
// Simon BUCH


RE: ZapfDingbats error message but ZD not used in files

2010-03-23 Thread Simon BUCH
I have had that error message when importing XML files in FrameMaker
8.0p277, and it appears that one of FrameMaker's structured documents
(for entity formats?) hasn't been updated for a while.

To resolve the error message:
1. Launch FrameMaker and select File > Open
Specify the file:
%PROGRAMFILES%\Adobe\FrameMakerX\Structure\entfmts
[where %PROGRAMFILES%\Adobe\FrameMakerX is the FM install folder]
[Note: remember to backup files!]
2. Click Yes to the warning that it is a FrameMaker7 document, and also
the missing fonts dialog.
3. Click in the margin area, and then Select Formats > Characters >
Designer...
4. Select the character tag:
FmDingbats
5. Change the font family to an alternative [I used Courier New]
6. Click Update All
7. Select File > Save


Maybe Adobe will remember one day to update template documents?

Regards
// Simon BUCH
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ZapfDingbats error message but ZD not used in files

2010-03-22 Thread LW White






Please pardon the cross-post; this is probably not a DITA-related issue but 
thought I would cast a wide net.

I'm posting on behalf of another Frame 9 user. She recently got a new laptop 
and when trying to create a PDF from a structured Frame DITA doc, gets the 
message:

The ZapfDingbats Font is not available. Times New Roman will be used in this 
session.

She does not have and never has had ZapfDingbats, on this or her previous 
machine. Using the same template, Distiller settings, etc., I cannot reproduce 
this problem on my machine (I do not have ZD either). I have saved the file as 
MIF and searched for ZD. I've looked everywhere else I can think of for any 
possible relic of ZD, to no avail.

The message appears for some files but not for others. It appears only in Frame 
9. She does not get the message when creating PDFs in Frame 7.

Seems I have read about this before but cannot find the thread now. Can anyone 
shed light?

Thanks,
Leigh

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[framemaker-dita] ZapfDingbats error message but ZD not used in files

2010-03-22 Thread Huntley Eshenroder
It is probably a font that is resident on the selected printer. If she
select Adobe PDF as the default printer, does the message still
appear?

-Huntley



On Mon, Mar 22, 2010 at 4:58 PM, LW White  wrote:
>
>
>
>
>
>
> Please pardon the cross-post; this is probably not a DITA-related issue but 
> thought I would cast a wide net.
>
> I'm posting on behalf of another Frame 9 user. She recently got a new laptop 
> and when trying to create a PDF from a structured Frame DITA doc, gets the 
> message:
>
> The ZapfDingbats Font is not available. Times New Roman will be used in this 
> session.
>
> She does not have and never has had ZapfDingbats, on this or her previous 
> machine. Using the same template, Distiller settings, etc., I cannot 
> reproduce this problem on my machine (I do not have ZD either). I have saved 
> the file as MIF and searched for ZD. I've looked everywhere else I can think 
> of for any possible relic of ZD, to no avail.
>
> The message appears for some files but not for others. It appears only in 
> Frame 9. She does not get the message when creating PDFs in Frame 7.
>
> Seems I have read about this before but cannot find the thread now. Can 
> anyone shed light?
>
> Thanks,
> Leigh
>
> _
> Hotmail: Trusted email with Microsoft?s powerful SPAM protection.
> http://clk.atdmt.com/GBL/go/210850552/direct/01/
>
> [Non-text portions of this message have been removed]
>
>
>
> 
>
> Yahoo! Groups Links
>
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> ? ?http://groups.yahoo.com/group/framemaker-dita/
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>
>


Re: [framemaker-dita] ZapfDingbats error message but ZD not used in files

2010-03-22 Thread Huntley Eshenroder
It is probably a font that is resident on the selected printer. If she
select Adobe PDF as the default printer, does the message still
appear?

-Huntley



On Mon, Mar 22, 2010 at 4:58 PM, LW White  wrote:
>
>
>
>
>
>
> Please pardon the cross-post; this is probably not a DITA-related issue but 
> thought I would cast a wide net.
>
> I'm posting on behalf of another Frame 9 user. She recently got a new laptop 
> and when trying to create a PDF from a structured Frame DITA doc, gets the 
> message:
>
> The ZapfDingbats Font is not available. Times New Roman will be used in this 
> session.
>
> She does not have and never has had ZapfDingbats, on this or her previous 
> machine. Using the same template, Distiller settings, etc., I cannot 
> reproduce this problem on my machine (I do not have ZD either). I have saved 
> the file as MIF and searched for ZD. I've looked everywhere else I can think 
> of for any possible relic of ZD, to no avail.
>
> The message appears for some files but not for others. It appears only in 
> Frame 9. She does not get the message when creating PDFs in Frame 7.
>
> Seems I have read about this before but cannot find the thread now. Can 
> anyone shed light?
>
> Thanks,
> Leigh
>
> _
> Hotmail: Trusted email with Microsoft’s powerful SPAM protection.
> http://clk.atdmt.com/GBL/go/210850552/direct/01/
>
> [Non-text portions of this message have been removed]
>
>
>
> 
>
> Yahoo! Groups Links
>
> <*> To visit your group on the web, go to:
>    http://groups.yahoo.com/group/framemaker-dita/
>
> <*> Your email settings:
>    Individual Email | Traditional
>
> <*> To change settings online go to:
>    http://groups.yahoo.com/group/framemaker-dita/join
>    (Yahoo! ID required)
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>
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ZapfDingbats error message but ZD not used in files

2010-03-22 Thread LW White






Please pardon the cross-post; this is probably not a DITA-related issue but 
thought I would cast a wide net.

I'm posting on behalf of another Frame 9 user. She recently got a new laptop 
and when trying to create a PDF from a structured Frame DITA doc, gets the 
message:

The ZapfDingbats Font is not available. Times New Roman will be used in this 
session.

She does not have and never has had ZapfDingbats, on this or her previous 
machine. Using the same template, Distiller settings, etc., I cannot reproduce 
this problem on my machine (I do not have ZD either). I have saved the file as 
MIF and searched for ZD. I've looked everywhere else I can think of for any 
possible relic of ZD, to no avail.

The message appears for some files but not for others. It appears only in Frame 
9. She does not get the message when creating PDFs in Frame 7.

Seems I have read about this before but cannot find the thread now. Can anyone 
shed light?

Thanks,
Leigh
  
_
Hotmail: Trusted email with Microsoft’s powerful SPAM protection.
http://clk.atdmt.com/GBL/go/210850552/direct/01/
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Cannot initialize API client error message

2010-03-09 Thread Combs, Richard
Jackie Connors wrote: 

> Windows Server 2K8 R2
> Framemaker 8.0p236 ?running in Windows XP compatibility mode

I don't think you can run regular FM in a server environment(at least, not 
legally). You need a FrameMaker Server license for that. 

> Frame 9 (trial version) was installed, but that was uninstalled, and Frame
> 8 was installed. The Framemaker8.Client.dll was there.

Was WebWorks ePublisher Pro installed (WebWorks.FrameMaker8.Client.dll is an 
ePub plugin file)? Before or after removing FM9 and installing FM8? 

> That seemed to work ok.until we tried the repair option in WW, and the
> following message was found:

If everything worked OK, why were you trying to repair WW ePub? (BTW, you might 
not be able to run it in a server environment either.)

> "The procedure entry point GetFileVersionInfoExW could not be located in
> the dynamic link library VERSION.dll".
> 
> I'm not sure what this means.

Well, that's a completely different error message from the one you quoted in 
your original post: 

> Jackie Connors wrote:
> 
> > Has anyone seen such an error message?
> >
> > "Cannot initialize API client c:\program files
> > (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Under what circumstances did each message appear? It doesn't help 
troubleshooting to say a message "was found." It helps to explain the exact 
steps that led to the display of a message and the context in which it was 
displayed. 

You still haven't told us what version of ePub you have. Did you try 
reinstalling it after installing FM8? 

Since it seems to be an ePub problem, you might want to check the WebWorks 
support site (www.webworks.com/Support/), including their wiki, and the Yahoo 
group for WebWorks users (groups.yahoo.com/group/wwp-users/). 

Of course, all of that may be moot if my suspicions about running in a server 
environment are correct... 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








Re: Cannot initialize API client error message

2010-03-09 Thread Jackie Connors
Hi there,

The environment is:

Windows Server 2K8 R2
Framemaker 8.0p236  running in Windows XP compatibility mode
 
Frame 9 (trial version) was installed, but that was uninstalled, and Frame 8 
was installed. The Framemaker8.Client.dll was there.
 
That seemed to work ok.until we tried the repair option in WW, and the 
following message was found:
 
"The procedure entry point GetFileVersionInfoExW could not be located in the 
dynamic link library VERSION.dll".
 
I'm not sure what this means.

 


"The most memorable people in life will be the friends who loved you when you 
weren't very lovable".





From: "Combs, Richard" 
To: Jackie Connors ; framers@lists.frameusers.com
Sent: Fri, March 5, 2010 4:45:02 PM
Subject: RE: Cannot initialize API client error message

Jackie Connors wrote: 

> Has anyone seen such an error message?
> 
> "Cannot initialize API client c:\program files
> (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Probably. But I suspect that's not your real question. :-) 

I take it you've seen that message. And that you have FM 8 and some
version of WebWorks ePublisher Pro. And that you're running some 64-bit
Windows OS. (It always helps to describe the environment in which you
experienced the problem and the version of FM and other involved
software.) 

So, under what circumstances did you see this message? What had changed
since the last time you did the same thing without seeing that message?
(It always helps to actually describe the issue you're having.) 

Did you check the path specified in the message? Was
FrameMaker8.Client.dll there? 

If not, is WebWorks in the Add and Remove Programs list? If so, does it
have a repair option? If not, have you tried reinstalling it? 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--


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RE: Cannot initialize API client error message

2010-03-09 Thread Combs, Richard
Jackie Connors wrote: 
 
> Windows Server 2K8 R2
> Framemaker 8.0p236  running in Windows XP compatibility mode

I don't think you can run regular FM in a server environment(at least, not 
legally). You need a FrameMaker Server license for that. 
 
> Frame 9 (trial version) was installed, but that was uninstalled, and Frame
> 8 was installed. The Framemaker8.Client.dll was there.

Was WebWorks ePublisher Pro installed (WebWorks.FrameMaker8.Client.dll is an 
ePub plugin file)? Before or after removing FM9 and installing FM8? 
 
> That seemed to work ok.until we tried the repair option in WW, and the
> following message was found:

If everything worked OK, why were you trying to repair WW ePub? (BTW, you might 
not be able to run it in a server environment either.)
 
> "The procedure entry point GetFileVersionInfoExW could not be located in
> the dynamic link library VERSION.dll".
> 
> I'm not sure what this means.

Well, that's a completely different error message from the one you quoted in 
your original post: 
 
> Jackie Connors wrote:
> 
> > Has anyone seen such an error message?
> >
> > "Cannot initialize API client c:\program files
> > (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Under what circumstances did each message appear? It doesn't help 
troubleshooting to say a message "was found." It helps to explain the exact 
steps that led to the display of a message and the context in which it was 
displayed. 

You still haven't told us what version of ePub you have. Did you try 
reinstalling it after installing FM8? 

Since it seems to be an ePub problem, you might want to check the WebWorks 
support site (www.webworks.com/Support/), including their wiki, and the Yahoo 
group for WebWorks users (groups.yahoo.com/group/wwp-users/). 

Of course, all of that may be moot if my suspicions about running in a server 
environment are correct... 
 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Cannot initialize API client error message

2010-03-09 Thread Jackie Connors
Hi there,

The?environment is:

Windows Server 2K8 R2
Framemaker 8.0p236 ?running in Windows XP compatibility mode
?
Frame 9 (trial version) was installed, but that was uninstalled, and Frame 8 
was installed. The Framemaker8.Client.dll was there.
?
That seemed to work ok.until we tried the repair option in WW, and the 
following message was found:
?
"The procedure entry point GetFileVersionInfoExW could not be located in the 
dynamic link library VERSION.dll".
?
I'm not sure what this means.

?


"The most memorable people in life will be the friends who loved you when you 
weren't very lovable".





From: "Combs, Richard" 
To: Jackie Connors ; framers at 
lists.frameusers.com
Sent: Fri, March 5, 2010 4:45:02 PM
Subject: RE: Cannot initialize API client error message

Jackie Connors wrote: 

> Has anyone seen such an error message?
> 
> "Cannot initialize API client c:\program files
> (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Probably. But I suspect that's not your real question. :-) 

I take it you've seen that message. And that you have FM 8 and some
version of WebWorks ePublisher Pro. And that you're running some 64-bit
Windows OS. (It always helps to describe the environment in which you
experienced the problem and the version of FM and other involved
software.) 

So, under what circumstances did you see this message? What had changed
since the last time you did the same thing without seeing that message?
(It always helps to actually describe the issue you're having.) 

Did you check the path specified in the message? Was
FrameMaker8.Client.dll there? 

If not, is WebWorks in the Add and Remove Programs list? If so, does it
have a repair option? If not, have you tried reinstalling it? 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--


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FM9 Crash: Internal Error Message

2010-03-05 Thread Jeff Coatsworth
First off - how are you trying to create a PDF? Printing to the Adobe PDF 
printer instance (rec. method) or Save As PDF (reportedly flakey)?
Do you have the Adobe PDF printer set as the default in FM (using the SetPrint 
plug-in)?
Did it ever work before on this doc? Have you tried Art Campbell's MIF-wash 
technique (save .fm as .mif, open .mif, save back as .fm) to fight corruption.
Could you be subject to the MS Hotfix for PDF creation? See the Adobe.com 
developer blogs for info on the fix. 

-Original Message-
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of josie.coo...@aphis.usda.gov
Sent: Friday, March 05, 2010 2:47 PM
To: framers at lists.frameusers.com
Subject: FM9 Crash: Internal Error Message


Frame Experts:
I enjoy reading and learning from the Frame List Serve and hope someone out 
there can help me.

I am using FM9.0p250 in a Windows XP environment. The book I (am trying to) 
create is a pdf document.

For the past three days (working in the same book), Framemaker has crashed and 
I have received the following error message:
"Internal Error 9004, 7888662, 5205995, 5205700. Framemaker has detected a 
serious problem and must quit."
Then, an error log is generated as a txt file.
As requested by the kind crash message, I submitted the txt files and the Frame 
files to  but, not surprisingly, have not heard anything 
from Adobe.
There does seem to be a pattern to the crazy crash since it happens in the same 
file every time while I am attempting to properly number a series of Figures 
and Tables( N:TABLE <$volnum>- ... which has been another headache itself, 
but that's another story...)

Could it be a corrupt file? Can anyone interpret the internal error codes or 
give me some place to look for help?
Thanks!
MJ Cooley, USDA Technical Writer

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FM9 Crash: Internal Error Message

2010-03-05 Thread josie.coo...@aphis.usda.gov

Frame Experts:
I enjoy reading and learning from the Frame List Serve and hope someone out
there can help me.

I am using FM9.0p250 in a Windows XP environment. The book I (am trying to)
create is a pdf document.

For the past three days (working in the same book), Framemaker has crashed
and I have received the following error message:
"Internal Error 9004, 7888662, 5205995, 5205700. Framemaker has detected a
serious problem and must quit."
Then, an error log is generated as a txt file.
As requested by the kind crash message, I submitted the txt files and the
Frame files to  but, not surprisingly, have not heard
anything from Adobe.
There does seem to be a pattern to the crazy crash since it happens in the
same file every time while I am attempting to properly number a series of
Figures and Tables( N:TABLE <$volnum>- ... which has been another
headache itself, but that's another story...)

Could it be a corrupt file? Can anyone interpret the internal error codes
or give me some place to look for help?
Thanks!
MJ Cooley, USDA Technical Writer



Cannot initialize API client error message

2010-03-05 Thread Combs, Richard
Jackie Connors wrote: 

> Has anyone seen such an error message?
> 
> "Cannot initialize API client c:\program files
> (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Probably. But I suspect that's not your real question. :-) 

I take it you've seen that message. And that you have FM 8 and some
version of WebWorks ePublisher Pro. And that you're running some 64-bit
Windows OS. (It always helps to describe the environment in which you
experienced the problem and the version of FM and other involved
software.) 

So, under what circumstances did you see this message? What had changed
since the last time you did the same thing without seeing that message?
(It always helps to actually describe the issue you're having.) 

Did you check the path specified in the message? Was
FrameMaker8.Client.dll there? 

If not, is WebWorks in the Add and Remove Programs list? If so, does it
have a repair option? If not, have you tried reinstalling it? 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








RE: FM9 Crash: Internal Error Message

2010-03-05 Thread Jeff Coatsworth
First off - how are you trying to create a PDF? Printing to the Adobe PDF 
printer instance (rec. method) or Save As PDF (reportedly flakey)?
Do you have the Adobe PDF printer set as the default in FM (using the SetPrint 
plug-in)?
Did it ever work before on this doc? Have you tried Art Campbell's MIF-wash 
technique (save .fm as .mif, open .mif, save back as .fm) to fight corruption.
Could you be subject to the MS Hotfix for PDF creation? See the Adobe.com 
developer blogs for info on the fix. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
josie.coo...@aphis.usda.gov
Sent: Friday, March 05, 2010 2:47 PM
To: framers@lists.frameusers.com
Subject: FM9 Crash: Internal Error Message


Frame Experts:
I enjoy reading and learning from the Frame List Serve and hope someone out 
there can help me.

I am using FM9.0p250 in a Windows XP environment. The book I (am trying to) 
create is a pdf document.

For the past three days (working in the same book), Framemaker has crashed and 
I have received the following error message:
"Internal Error 9004, 7888662, 5205995, 5205700. Framemaker has detected a 
serious problem and must quit."
Then, an error log is generated as a txt file.
As requested by the kind crash message, I submitted the txt files and the Frame 
files to  but, not surprisingly, have not heard anything 
from Adobe.
There does seem to be a pattern to the crazy crash since it happens in the same 
file every time while I am attempting to properly number a series of Figures 
and Tables( N:TABLE <$volnum>- ... which has been another headache itself, 
but that's another story...)

Could it be a corrupt file? Can anyone interpret the internal error codes or 
give me some place to look for help?
Thanks!
MJ Cooley, USDA Technical Writer

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RE: Cannot initialize API client error message

2010-03-05 Thread Combs, Richard
Jackie Connors wrote: 
 
> Has anyone seen such an error message?
> 
> "Cannot initialize API client c:\program files
> (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Probably. But I suspect that's not your real question. :-) 

I take it you've seen that message. And that you have FM 8 and some
version of WebWorks ePublisher Pro. And that you're running some 64-bit
Windows OS. (It always helps to describe the environment in which you
experienced the problem and the version of FM and other involved
software.) 

So, under what circumstances did you see this message? What had changed
since the last time you did the same thing without seeing that message?
(It always helps to actually describe the issue you're having.) 

Did you check the path specified in the message? Was
FrameMaker8.Client.dll there? 

If not, is WebWorks in the Add and Remove Programs list? If so, does it
have a repair option? If not, have you tried reinstalling it? 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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FM9 Crash: Internal Error Message

2010-03-05 Thread Josie . Cooley

Frame Experts:
I enjoy reading and learning from the Frame List Serve and hope someone out
there can help me.

I am using FM9.0p250 in a Windows XP environment. The book I (am trying to)
create is a pdf document.

For the past three days (working in the same book), Framemaker has crashed
and I have received the following error message:
"Internal Error 9004, 7888662, 5205995, 5205700. Framemaker has detected a
serious problem and must quit."
Then, an error log is generated as a txt file.
As requested by the kind crash message, I submitted the txt files and the
Frame files to  but, not surprisingly, have not heard
anything from Adobe.
There does seem to be a pattern to the crazy crash since it happens in the
same file every time while I am attempting to properly number a series of
Figures and Tables( N:TABLE <$volnum>- ... which has been another
headache itself, but that's another story...)

Could it be a corrupt file? Can anyone interpret the internal error codes
or give me some place to look for help?
Thanks!
MJ Cooley, USDA Technical Writer

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Cannot initialize API client error message

2010-03-05 Thread Jackie Connors
Hi there,

Has anyone seen such an error message?

"Cannot initialize API client c:\program files 
(x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Thanks in advance


"The most memorable people in life will be the friends who loved you when you 
weren't very lovable".


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Cannot initialize API client error message

2010-03-05 Thread Jackie Connors
Hi there,

Has anyone seen such an error message?

"Cannot initialize API client c:\program files 
(x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Thanks in advance


"The most memorable people in life will be the friends who loved you when you 
weren't very lovable".


  __
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http://downloads.yahoo.com/ca/internetexplorer/


error message: SAXParseException: An exception occurred!

2010-01-13 Thread Wim Hooghwinkel - idtp
Framers,

I posted this before but so far no response and I didn't succeed in
resolving it.

Opening an XML file in FM9. XML file USES Public DTD declaration: 
http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd";>

Then an error report in FM comes up: 
XML Read Report Log 
XSLT Processor Messages 
SAXParseException: An exception occurred! Type:Could not open external
entity 'C\Documents and Settings\kaiijn\AppIication
Data\NetLibCAche\c696803b24573f4b8 1 35d3caf 7bbadea\dbnotnx.mod', 
Error in XSL transformation. Stopped file opening. 

In the FrameMaker application an XSLT is run on the XML before it is passed
on to FrameMaker itself. What seems to happen now is that it (The Parser?)
makes a local copy of the DTD in the user's folder. But it only copies the
main DTD file (docbookx.dtd) and not the .mod files. When we take out the
XSLT, the XML opens fine (but with errors because the XML is not valid,
that's why we need the XSLT). 

So, I'm wondering: why does FM/the parser make a local copy of the DTD - and
how comes it doesn't take the complete set. FrameMaker itself knows where to
find the DTD (if we skip the XSLT - no error).

We don't want to use a local DTD declaration because the XML files will go
to an external client. In fact, the XSLT adds a local DTD declaration to a
modified DTD. 

Any ideas how to solve this?


Kind regards, vriendelijke groet,
Wim Hooghwinkel
iDTP - Technical Communication Consultant
Adobe Certified Expert (ACE) in FrameMaker / NLDITA 2010
tel. +31652036811
Skype wimhooghwinkel
Twitter @idtp @NLDITA
info at idtp.eu 
www.idtp.eu
www.nldita.nl
FrameMaker support: framemaker at idtp.eu






Re: error message: SAXParseException: An exception occurred!

2010-01-13 Thread Scott Prentice
Hi Wim...

I can't say for sure .. but from what I've seen I think that FM9's 
attempt to enable the ability to work with http-based files has gone a 
bit overboard. As far as I can tell, if the DTD is specified with an 
http reference, FM9 ignores the public ID and its association to a 
structured app, and actually downloads the DTD from the remote location. 
Unfortunately, even if this was a good idea, it doesn't do the job 
properly and doesn't download the MOD files.

The only "fix" I know of is to change the DTD specification to be just 
the DTD filename. This should work fine with most editors assuming the 
public ID is defined in the catalog and maps properly to a local DTD.

Hopefully someone else will have a better answer .. perhaps there's a 
switch that tells FM to use the public ID. This worked fine in FM8.

Cheers,

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Wim Hooghwinkel - idtp wrote:
> Framers,
>
> I posted this before but so far no response and I didn't succeed in
> resolving it.
>
> Opening an XML file in FM9. XML file USES Public DTD declaration: 
>  DocBook XML V4.5//EN"
> "http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd";>
>
> Then an error report in FM comes up: 
> XML Read Report Log 
> XSLT Processor Messages 
> SAXParseException: An exception occurred! Type:Could not open external
> entity 'C\Documents and Settings\kaiijn\AppIication
> Data\NetLibCAche\c696803b24573f4b8 1 35d3caf 7bbadea\dbnotnx.mod', 
> Error in XSL transformation. Stopped file opening. 
>
> In the FrameMaker application an XSLT is run on the XML before it is passed
> on to FrameMaker itself. What seems to happen now is that it (The Parser?)
> makes a local copy of the DTD in the user's folder. But it only copies the
> main DTD file (docbookx.dtd) and not the .mod files. When we take out the
> XSLT, the XML opens fine (but with errors because the XML is not valid,
> that's why we need the XSLT). 
>
> So, I'm wondering: why does FM/the parser make a local copy of the DTD - and
> how comes it doesn't take the complete set. FrameMaker itself knows where to
> find the DTD (if we skip the XSLT - no error).
>
> We don't want to use a local DTD declaration because the XML files will go
> to an external client. In fact, the XSLT adds a local DTD declaration to a
> modified DTD. 
>
> Any ideas how to solve this?
>
>
> Kind regards, vriendelijke groet,
> Wim Hooghwinkel
> iDTP - Technical Communication Consultant
> Adobe Certified Expert (ACE) in FrameMaker / NLDITA 2010
> tel. +31652036811
> Skype wimhooghwinkel
> Twitter @idtp @NLDITA
> i...@idtp.eu 
> www.idtp.eu
> www.nldita.nl
> FrameMaker support: framema...@idtp.eu
>
>
>
>
>   
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error message: SAXParseException: An exception occurred!

2010-01-13 Thread Scott Prentice
Hi Wim...

I can't say for sure .. but from what I've seen I think that FM9's 
attempt to enable the ability to work with http-based files has gone a 
bit overboard. As far as I can tell, if the DTD is specified with an 
http reference, FM9 ignores the public ID and its association to a 
structured app, and actually downloads the DTD from the remote location. 
Unfortunately, even if this was a good idea, it doesn't do the job 
properly and doesn't download the MOD files.

The only "fix" I know of is to change the DTD specification to be just 
the DTD filename. This should work fine with most editors assuming the 
public ID is defined in the catalog and maps properly to a local DTD.

Hopefully someone else will have a better answer .. perhaps there's a 
switch that tells FM to use the public ID. This worked fine in FM8.

Cheers,

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Wim Hooghwinkel - idtp wrote:
> Framers,
>
> I posted this before but so far no response and I didn't succeed in
> resolving it.
>
> Opening an XML file in FM9. XML file USES Public DTD declaration: 
>  DocBook XML V4.5//EN"
> "http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd";>
>
> Then an error report in FM comes up: 
> XML Read Report Log 
> XSLT Processor Messages 
> SAXParseException: An exception occurred! Type:Could not open external
> entity 'C\Documents and Settings\kaiijn\AppIication
> Data\NetLibCAche\c696803b24573f4b8 1 35d3caf 7bbadea\dbnotnx.mod', 
> Error in XSL transformation. Stopped file opening. 
>
> In the FrameMaker application an XSLT is run on the XML before it is passed
> on to FrameMaker itself. What seems to happen now is that it (The Parser?)
> makes a local copy of the DTD in the user's folder. But it only copies the
> main DTD file (docbookx.dtd) and not the .mod files. When we take out the
> XSLT, the XML opens fine (but with errors because the XML is not valid,
> that's why we need the XSLT). 
>
> So, I'm wondering: why does FM/the parser make a local copy of the DTD - and
> how comes it doesn't take the complete set. FrameMaker itself knows where to
> find the DTD (if we skip the XSLT - no error).
>
> We don't want to use a local DTD declaration because the XML files will go
> to an external client. In fact, the XSLT adds a local DTD declaration to a
> modified DTD. 
>
> Any ideas how to solve this?
>
>
> Kind regards, vriendelijke groet,
> Wim Hooghwinkel
> iDTP - Technical Communication Consultant
> Adobe Certified Expert (ACE) in FrameMaker / NLDITA 2010
> tel. +31652036811
> Skype wimhooghwinkel
> Twitter @idtp @NLDITA
> info at idtp.eu 
> www.idtp.eu
> www.nldita.nl
> FrameMaker support: framemaker at idtp.eu
>
>
>
>
>   


error message: SAXParseException: An exception occurred!

2010-01-13 Thread Wim Hooghwinkel - idtp
Framers,

I posted this before but so far no response and I didn't succeed in
resolving it.

Opening an XML file in FM9. XML file USES Public DTD declaration: 
http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd";>

Then an error report in FM comes up: 
XML Read Report Log 
XSLT Processor Messages 
SAXParseException: An exception occurred! Type:Could not open external
entity 'C\Documents and Settings\kaiijn\AppIication
Data\NetLibCAche\c696803b24573f4b8 1 35d3caf 7bbadea\dbnotnx.mod', 
Error in XSL transformation. Stopped file opening. 

In the FrameMaker application an XSLT is run on the XML before it is passed
on to FrameMaker itself. What seems to happen now is that it (The Parser?)
makes a local copy of the DTD in the user's folder. But it only copies the
main DTD file (docbookx.dtd) and not the .mod files. When we take out the
XSLT, the XML opens fine (but with errors because the XML is not valid,
that's why we need the XSLT). 

So, I'm wondering: why does FM/the parser make a local copy of the DTD - and
how comes it doesn't take the complete set. FrameMaker itself knows where to
find the DTD (if we skip the XSLT - no error).

We don't want to use a local DTD declaration because the XML files will go
to an external client. In fact, the XSLT adds a local DTD declaration to a
modified DTD. 

Any ideas how to solve this?


Kind regards, vriendelijke groet,
Wim Hooghwinkel
iDTP - Technical Communication Consultant
Adobe Certified Expert (ACE) in FrameMaker / NLDITA 2010
tel. +31652036811
Skype wimhooghwinkel
Twitter @idtp @NLDITA
i...@idtp.eu 
www.idtp.eu
www.nldita.nl
FrameMaker support: framema...@idtp.eu




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New error message

2009-10-01 Thread Bill Swallow
You're welcome! I'm off to get my early afternoon coffee... ;)

On Thu, Oct 1, 2009 at 10:06 AM, Nancy Allison  wrote:
> Thank you, Bill. You are of course completely correct!
>
> Off to get my late-morning coffee . . . .
>
> --Nancy
>
> On Oct 1, 2009, Bill Swallow  wrote:
>
> "FM8_Track_Changes_added" is the name of a condition in one or many of
> your files. It has nothing to do with any updates. It's a condition
> you or someone editing your files created and used.
>



-- 
Bill Swallow

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Blog: http://techcommdood.com
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Re: Re: New error message

2009-10-01 Thread Bill Swallow
You're welcome! I'm off to get my early afternoon coffee... ;)

On Thu, Oct 1, 2009 at 10:06 AM, Nancy Allison  wrote:
> Thank you, Bill. You are of course completely correct!
>
> Off to get my late-morning coffee . . . .
>
> --Nancy
>
> On Oct 1, 2009, Bill Swallow  wrote:
>
> "FM8_Track_Changes_added" is the name of a condition in one or many of
> your files. It has nothing to do with any updates. It's a condition
> you or someone editing your files created and used.
>



-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood

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New error message

2009-10-01 Thread Art Campbell
It's just a warning message that one or more component  files in the
book have a Conditional text setting that is inconsistent with the
others. It's not a big deal.

I forget if you can apply Conditional text settings to all files in a
book in 7. If you can, select 'em all and do it. If not, pick one
comoponent file with the correct settings and Apply Formats to all the
others, checking only the ConText settings. Save and update.

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Oct 1, 2009 at 9:00 AM, Nancy Allison  wrote:
> I'm using FrameMaker 7.1 in XP SP3.
>
> All of a sudden, when I update my book, I'm getting error messages that say 
> "condition indicator for FM8_Track_Changes_added is inconsistent."
>
> Since? I'm not using FM8, and FM7 does not have change tracking, I assume 
> that this is some recent addition that got through the usually abortive 
> updates that I periodically receive.
>
> Can I clean it out somehow?
>
> (I have belatedly switched "check for updates" in the Preferences to "Never," 
> but somehow I've got to get this particular horse back into the barn.)
>
> Thanks.
>
> --Nancy
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
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>
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>
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> http://www.frameusers.com/ for more resources and info.
>


New error message

2009-10-01 Thread Bill Swallow
"FM8_Track_Changes_added" is the name of a condition in one or many of
your files. It has nothing to do with any updates. It's a condition
you or someone editing your files created and used. FrameMaker is
telling you that its visibility settings are inconsistently applied
throughout your book, meaning some have the condition indicators
(usually colored text) visible and some have them hidden so the
condition looks like regular text. Select all files in your book and
pull up "Show/hide conditional text" and set the indicators
appropriately.

On Thu, Oct 1, 2009 at 9:00 AM, Nancy Allison  wrote:
> I'm using FrameMaker 7.1 in XP SP3.
>
> All of a sudden, when I update my book, I'm getting error messages that say 
> "condition indicator for FM8_Track_Changes_added is inconsistent."
>
> Since? I'm not using FM8, and FM7 does not have change tracking, I assume 
> that this is some recent addition that got through the usually abortive 
> updates that I periodically receive.
>
> Can I clean it out somehow?
>
> (I have belatedly switched "check for updates" in the Preferences to "Never," 
> but somehow I've got to get this particular horse back into the barn.)

-- 
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Twitter: @techcommdood
Blog: http://techcommdood.com
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