create an Eclipse help plug-in, I can put
you in touch with the person that made it happen for us.
Thanks,
Ed Jaffe
On 2/18/2022 6:27 AM, Lionel B. Dyck wrote:
I'm interested in creating publications that can be hosted by the IBM
Knowledge Center and would like to talk/e-mail within anyone who
I'm interested in creating publications that can be hosted by the IBM
Knowledge Center and would like to talk/e-mail within anyone who can provide
me with some guidance.
Thank you
Lionel B. Dyck <><
Website: https://www.lbdsoftware.com
Github: https://github.com/lbdyck
"Wo
Mainframe Discussion List On Behalf
Of Carmen Vitullo
Sent: Friday, January 21, 2022 12:24 PM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
not shameless IMHO, a great tool I use first before hitting the books.
to age myself a bit, I remember getting boxes of hard copy, and updat
IBM Mainframe Discussion List On Behalf
> Of Carmen Vitullo
> Sent: Friday, January 21, 2022 12:24 PM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: IBM Knowledge Center down?
>
> not shameless IMHO, a great tool I use first before hitting the books.
>
> to age myself a bit, I re
metz3
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
René Jansen [rene.vincent.jan...@gmail.com]
Sent: Friday, January 21, 2022 11:47 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Yes, that is a very good idea. It would follow the ge
hmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
Carmen Vitullo [cvitu...@hughes.net]
Sent: Friday, January 21, 2022 12:24 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge C
ginal Message-
From: IBM Mainframe Discussion List On Behalf Of
Carmen Vitullo
Sent: Friday, January 21, 2022 12:24 PM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
not shameless IMHO, a great tool I use first before hitting the books.
to age myself a bit, I remember ge
I remember doing those tech updates by hand...circa 1985?
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of
Carmen Vitullo
Sent: Friday, January 21, 2022 12:24 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
not shameless IMHO, a great tool I
not shameless IMHO, a great tool I use first before hitting the books.
to age myself a bit, I remember getting boxes of hard copy, and updates
periodically and was able to update the doc by hand, anyone remember the
| update makes and what pages to remove and replace?
taking that away and rep
To throw in a shameless plug, if you have MVS/QuickRef, much of the IBM and
ISV content is available on your mainframe for instant access, internet or
not, KC up or down, USB plugable, etc. And for our clients, if there is
content we do not currently have that you desire, let us know and we will
d
Yes, that is a very good idea. It would follow the general route in which
progress is made, then undone, and then redone. As JSON api’s to everything are
the fashion nowadays, that would be really welcome to stay updated, by e.g.
having a nightly cronjob that updates the docs databases. If these
Speaking about bookmanager - I am right in assuming the Linux version is MIA? I
was looking into making a Docker container for my older books - to run on the
Mac actually - but could not find that anymore. Is there a good
bookmanager—>pdf conversion somewhere?
Best regards,
René.
> On 21 Ja
I also like Book-manager, and agree the search function once the index
was built the first time was very good.
we merged our systems doc using Book-manager build with the book-manager
doc and placed that doc on the same Book-manager server...running OS/2
Warp :)
Carmen
On 1/21/2022 9:58 AM
I always liked the HTML versions, and much prefer the search facility that came
with those. But once IBM discontinued them, I bit the bullet and now have a
sizable collection of PDFs. It's true there's an advantage of being able to
look in them even when my internet connection is down.
---
Bo
good point, and normally not inserted unless I know I've loaded new
content that I want to save and I use the last USB port on the front of
this tower to recharge my wireless ear pods :)
On 1/21/2022 9:31 AM, Radoslaw Skorupka wrote:
I'd suggest to remove the stick. And insert it only when do
-dmarc-requ...@listserv.ua.edu]
Sent: Friday, January 21, 2022 9:58 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Our company PC's and Laptops are also disabled, but I was making a
point, albeit poorly, to be careful with USB sticks these days.
What's a home
One thing not mentioned on the thread is the ability to have APIs to read the
IBM document database. If one exists please share. The document database
assumes a human at a browser which is limiting and a supported and stable API
interface would be welcome.
Matt Hogstrom
PGP key 0F143BC1
> On
fired if you plug it into a work
>> computer. Just ask the Iranians.
>>
>> -Original Message-
>> From: IBM Mainframe Discussion List On Behalf Of
>> René Jansen
>> Sent: Friday, January 21, 2022 9:41 AM
>> To:IBM-MAIN@LISTSERV.UA.EDU
>> Su
gmu.edu/~smetz3
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
Richards, Robert B. (CTR) [01c91f408b9e-dmarc-requ...@listserv.ua.edu]
Sent: Friday, January 21, 2022 9:58 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowle
half Of
Carmen Vitullo
Sent: Friday, January 21, 2022 9:50 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
for me Bob, I'd have to download on my home PC, USB's are disabled on company
PC's and Laptops :(
Carmen
On 1/21/2022 8:47 AM, Richards, Robert B.
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
Richards, Robert B. (CTR) [01c91f408b9e-dmarc-requ...@listserv.ua.edu]
Sent: Friday, January 21, 2022 9:58 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Our company PC's and Laptop
@LISTSERV.UA.EDU
Subject:Re: IBM Knowledge Center down?
My regular warning to download the all the pdf files of all the manuals, people!
You might not have external internet access when it all goes sideways. In fact,
that is an extremely common scenario, in which you would want, very bad, access
Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
Carmen Vitullo [cvitu...@hughes.net]
Sent: Friday, January 21, 2022 9:49 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
for me Bob, I'd have to download on my home PC, USB's are disabled on
company P
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of
Carmen Vitullo
Sent: Friday, January 21, 2022 9:50 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
for me Bob, I'd have to download on my home PC, USB's are disabled on company
PC'
du/~smetz3
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
Carmen Vitullo [cvitu...@hughes.net]
Sent: Friday, January 21, 2022 9:49 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
for me Bob, I'd have to downloa
y, January 21, 2022 9:41 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: IBM Knowledge Center down?
>
> My regular warning to download the all the pdf files of all the manuals,
> people!
>
> You might not have external internet access when it all goes sideways. In
> fact, t
a work computer.
Just ask the Iranians.
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of
René Jansen
Sent: Friday, January 21, 2022 9:41 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
My regular warning to download the all the pdf files of all the
@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
My regular warning to download the all the pdf files of all the manuals, people!
You might not have external internet access when it all goes sideways. In fact,
that is an extremely common scenario, in which you would want, very bad, access
MAIN@LISTSERV.UA.EDU] on behalf of
Allan Staller [0387911dea17-dmarc-requ...@listserv.ua.edu]
Sent: Friday, January 21, 2022 7:17 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Classification: Confidential
The "new tools" are neither as reliable, functional
eymour J.) Metz
>> http://mason.gmu.edu/~smetz3
>>
>>
>> From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of
>> Allan Staller [0387911dea17-dmarc-requ...@listserv.ua.edu]
>> Sent: Friday, Ja
7:17 AM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Classification: Confidential
The "new tools" are neither as reliable, functional or available as those the
are replacing.
I have been sayig this for the last 10 yrs (or more).
-Original Message-
From: IBM
Allan Staller [0387911dea17-dmarc-requ...@listserv.ua.edu]
Sent: Friday, January 21, 2022 7:17 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
Classification: Confidential
The "new tools" are neither as reliable, functional or available as those the
are replacing.
I
18 PM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: IBM Knowledge Center down?
>
> [CAUTION: This Email is from outside the Organization. Unless you trust
> the sender, Don’t click links or open attachments as it may be a Phishing
> email, which can steal your Information and com
January 20, 2022 4:18 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
[CAUTION: This Email is from outside the Organization. Unless you trust the
sender, Don’t click links or open attachments as it may be a Phishing email,
which can steal your Information and compr
How many online systems have IBM put out there now ?
Just when it's all seems stable it changes and we go around again.
I could mention the stacks of manuals I started with that never went down :-)
but think of the trees.
Damn ! Am I that old ?
I'm gonna download the pdf collection for now.
Another new Doc site :( ?
thank you Kolusu, but why can't IBM redirect me to the new site?
IIRC some time back a redirect from IBM sent me to a page that told me
to save the new linkthen I was redirected automagically
Carmen
On 1/20/2022 2:15 PM, Sri h Kolusu wrote:
Carmen,
Try using
That was down earlier this morning also. It is up now.
Mike Shaw
MVS/QuickRef Support Group
Chicago-Soft, Ltd.
On Thu, Jan 20, 2022 at 3:15 PM Sri h Kolusu wrote:
> Carmen,
>
> Try using the new docs site
>
> https://www.ibm.com/docs/en/products
>
> Thanks,
> Kolusu
>
> ---
Carmen,
Try using the new docs site
https://www.ibm.com/docs/en/products
Thanks,
Kolusu
--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of
Carmen Vitullo
Sent: Thursday, January 20, 2022 1:59 PM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
:( - ok thanks for checking Mike
Carmen
On 1/20/2022 12:57 PM, Mike Shaw wrote:
Same here. Most KC links
: IBM Mainframe Discussion List On Behalf Of
Carmen Vitullo
Sent: Thursday, January 20, 2022 1:59 PM
To:IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
:( - ok thanks for checking Mike
Carmen
On 1/20/2022 12:57 PM, Mike Shaw wrote:
Same here. Most KC links have been broke
:59 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center down?
:( - ok thanks for checking Mike
Carmen
On 1/20/2022 12:57 PM, Mike Shaw wrote:
> Same here. Most KC links have been broken for several hours today.
>
> Mike Shaw
> MVS/QuickRef Support Group
> Chicago-Soft
:( - ok thanks for checking Mike
Carmen
On 1/20/2022 12:57 PM, Mike Shaw wrote:
Same here. Most KC links have been broken for several hours today.
Mike Shaw
MVS/QuickRef Support Group
Chicago-Soft, Ltd.
On Thu, Jan 20, 2022 at 1:36 PM Carmen Vitullo wrote:
I have all my doc for z/os and p
Same here. Most KC links have been broken for several hours today.
Mike Shaw
MVS/QuickRef Support Group
Chicago-Soft, Ltd.
On Thu, Jan 20, 2022 at 1:36 PM Carmen Vitullo wrote:
> I have all my doc for z/os and products local, but I'm looking for some
> new doc for Enterprise Cobol 6.2, someone
I have all my doc for z/os and products local, but I'm looking for some new doc
for Enterprise Cobol 6.2, someone was asking for new options? and I cannot get
the IBM's KC from work or home
Carmen
--
For IBM-MAIN subscribe / si
1. As a reminder, IBM Knowledge Center for z/OS is a standard, included
feature of the z/OS base operating system (Version 2.2 and above). Please
take advantage of it. If your mainframe is not already "self-documenting,"
please make it so.
2. A "local" IBM Knowledge Center i
via the
>>> "Contact Us" button. I received an answer that the z/OS groups needs to
>>> repair this and they will be notified.
>>> Ahum...
>>>
>>> Kees.
>>>
>>> From: Vernooij, Kees (ITOPT1) - KLM
>>> Sent: 04 July, 2017 15:18
still exists after 24 hours, I reported it via the
"Contact Us" button. I received an answer that the z/OS groups needs
to repair this and they will be notified.
Ahum...
Kees.
From: Vernooij, Kees (ITOPT1) - KLM
Sent: 04 July, 2017 15:18
To: 'IBM-MAIN@listserv.ua.edu'
Subject:
On 2017-07-06, at 11:47, Allan Staller wrote:
> In that case, "6 nines" 99.99%
>
That's "8 nines".
> -Original Message-
> From: Paul Gilmartin
> Sent: Thursday, July 6, 2017 12:45 PM
> On Thu, 6 Jul 2017 14:25:21 -0300, Clark Morris wrote:
>>>
>>> In the case of z/OS Parallel Syspl
In that case, "6 nines" 99.99%
-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Paul Gilmartin
Sent: Thursday, July 6, 2017 12:45 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM Knowledge Center
On Thu, 6 Jul 2017 14:2
On Thu, 6 Jul 2017 14:25:21 -0300, Clark Morris wrote:
>>
>>In the case of z/OS Parallel Sysplex, it is "5 nines" 99.9%
>>
Errr... I count seven nines there.
https://en.wikipedia.org/wiki/High_availability#.22Nines.22
>>This equates to about 3 seconds of non-availability per year.
>>
Five
[Default] On 6 Jul 2017 05:53:04 -0700, in bit.listserv.ibm-main
allan.stal...@hcl.com (Allan Staller) wrote:
>
>I tried to say: IBM should try for what they claim for z/OS' uptime. Let z/OS
>be their goal.
>Kees.
>
>
>Exactly what I have been saying for about the last 5 years or so.
>The brain-d
On 6 July 2017 at 07:49, Paul Gilmartin
<000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
> But Phil Payne (IIRC) once sneered here that he couldn't issue the
> same Google query twice consecutively and get the same number
> of hits. There are two possible reasons for that.
But that was in
> On Jul 6, 2017, at 6:49 AM, Paul Gilmartin
> <000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
>
> On Thu, 6 Jul 2017 05:03:24 -0500, Edward Gould wrote:
>>
>> On the other hand GOOGLE has *NEVER* been down for me. IBM should try for
>> Google’s up t
I tried to say: IBM should try for what they claim for z/OS' uptime. Let z/OS
be their goal.
Kees.
Exactly what I have been saying for about the last 5 years or so.
The brain-dead weenies in charge just don't seem to get this.
Before Tim Sipples jumps in and says this is not possible, I unders
Paul Gilmartin wrote:
>IBM Knowledge Center should have Google's depth of redundancy?
It would be nice... ;-)
>But Phil Payne (IIRC) once sneered here that he couldn't issue the same Google
>query twice consecutively and get the same number of hits. There are two
>pos
On Thu, 6 Jul 2017 05:03:24 -0500, Edward Gould wrote:
>
>On the other hand GOOGLE has *NEVER* been down for me. IBM should try for
>Google’s up time, IMO.
>
IBM Knowledge Center should have Google's depth of redundancy?
But Phil Payne (IIRC) once sneered here that he couldn
> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
> Behalf Of Edward Gould
> Sent: 06 July, 2017 12:03
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: IBM Knowledge Center
>
> > On Jul 6, 2017, at 2:02 AM, Ve
LISTSERV.UA.EDU
>> Subject: Re: AW: IBM Knowledge Center
>>
>> Peter Hunkeler wrote:
>>> it is just because of the unreliablilty that I want easily
>> downloadable PDFs.
>>
>> I keep huge collections of PDF's anyway, because it's ALWAYS more
>>
> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
> Behalf Of Jack J. Woehr
> Sent: 05 July, 2017 19:36
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: AW: IBM Knowledge Center
>
> Peter Hunkeler wrote:
>
Peter Hunkeler wrote:
it is just because of the unreliablilty that I want easily downloadable PDFs.
I keep huge collections of PDF's anyway, because it's ALWAYS more reliable to
have them on the huge and cheap PC disk
than to go fetch on demand from the Internet.
--
Jack J. Woehr # Scienc
July, 2017 15:18
To: 'IBM-MAIN@listserv.ua.edu'
Subject: IBM Knowledge Center
Recurring frustration: when will I be able to reliably find something in the
IBM Knowlegde Center.
Grrr: @$%#$@#!
"The requested resource is not found:
/support/knowledgecenter/SSLTBW_2.
listserv.ua.edu'
Subject: IBM Knowledge Center
Recurring frustration: when will I be able to reliably find something in the
IBM Knowlegde Center.
Grrr: @$%#$@#!
"The requested resource is not found:
/support/knowledgecenter/SSLTBW_2.2.0/com.ibm.zos.v2r2
>1. It is true that the quality of the IBM Knowledge Center seems to have taken
>a hit in their push to make it more mobile-friendly.
IMHO, this is two-fold: The push towards mobile simplified what is shown on the
pages, and this is positive. I think many pages are slimmer today an
> And yes, I test now and then each pages to see which are still working, say I
> have a page starting with www-1, but instead discover only www-3 works, then
> I replace/delete the book mark(s).
I usually edit any www-1..., www-3..., etc and save it as www... when
bookmarking. I never have ha
Jack J. Woehr wrote:
> 3. I'm less expert than most of you who are complaining and I still can find
> whatever I want in the billion or so pages
>of IBM documentation on the web via a Google search.
Or start at www.ibm.com [0] and do your searches. Then bookmark pages
containing successful
Peter Hunkeler wrote:
Finding something on the Internet reliably? ROTFLOL. That is a contradiction in
terms.
Three thoughts:
1. It is true that the quality of the IBM Knowledge Center seems to have taken
a hit in their push to make it more
mobile-friendly.
2. Nonetheless, IBM
>Recurring frustration: when will I be able to reliably find something in the
>IBM Knowlegde Center.
Finding something on the Internet reliably? ROTFLOL. That is a contradiction in
terms.
--
Peter Hunkeler
--
For IBM-MAI
ISTSERV.UA.EDU] On Behalf
Of Vernooij, Kees (ITOPT1) - KLM
Sent: Tuesday, July 4, 2017 8:18 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBM Knowledge Center
Recurring frustration: when will I be able to reliably find something in the
IBM Knowlegde Center.
Grrr: @$%#$@#!
"The requested re
uly, 2017 15:21
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: IBM Knowledge Center
>
> Canned refrain:
>
> The new tools are neither as reliable, available or functional as the
> tools that are being replaced!
>
>
>
> -Original Message-
> From
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: IBM Knowledge Center
Recurring frustration: when will I be able to reliably find something in the
IBM Knowlegde Center.
Grrr: @$%#$@#!
"The requested resource is not found:
/support/knowledgecenter/SSLTBW_2.2.0/com.ibm.zos.v2r2.ieag100/d3xcf.htm&q
Recurring frustration: when will I be able to reliably find something in the
IBM Knowlegde Center.
Grrr: @$%#$@#!
"The requested resource is not found:
/support/knowledgecenter/SSLTBW_2.2.0/com.ibm.zos.v2r2.ieag100/d3xcf.htm"
Kees.
For in
On Tue, 30 May 2017 22:29:34 -0500, Mike Schwab wrote:
>
>> But a desktop system, outside the radius of destruction, with UPS?
>> And I'd expect the manuals on the MF to be replicated at the DR site.
>>
>Laptop with needed manuals. Hours of power. Recharge with vehicle.
>
I'd count that as UPS.
On Tue, May 30, 2017 at 10:30 AM, Paul Gilmartin
<000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
> On Tue, 30 May 2017 08:43:15 -0500, Edward Gould wrote:
>>—SNIP—
>>
>>That is why I submit that HC manuals are still needed will always be needed.
>>When your s
On Tue, May 30, 2017 at 7:13 PM, Paul Gilmartin <
000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
> On Tue, 30 May 2017 18:46:36 -0500, Edward Gould wrote:
> >>>
> >>> I also don’t trust PC’s for various reasons.
> >>>
> >> How recently have you used one? How long could you operate
> >> wi
On Tue, 30 May 2017 18:46:36 -0500, Edward Gould wrote:
>>>
>>> I also don’t trust PC’s for various reasons.
>>>
>> How recently have you used one? How long could you operate
>> without using one? What's in the HMC?
>I use a mac everyday as for PC’s I stay away from them as long as I can.
>
I
> On May 30, 2017, at 12:54 PM, Paul Gilmartin
> <000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
>
> On Tue, 30 May 2017 11:46:51 -0500, Edward Gould wrote:
>>
>> I also don’t trust PC’s for various reasons.
>>
> How recently have you used one? How long could you operate
> without usin
On Tue, May 30, 2017 at 12:54 PM, Paul Gilmartin <
000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
> On Tue, 30 May 2017 11:46:51 -0500, Edward Gould wrote:
> >
> >I also don’t trust PC’s for various reasons.
> >
> How recently have you used one? How long could you operate
> without using
On Tue, 30 May 2017 11:46:51 -0500, Edward Gould wrote:
>
>I also don’t trust PC’s for various reasons.
>
How recently have you used one? How long could you operate
without using one? What's in the HMC?
-- gil
--
For IBM-MAIN
> On May 30, 2017, at 10:30 AM, Paul Gilmartin
> <000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
>
> On Tue, 30 May 2017 08:43:15 -0500, Edward Gould wrote:
>> —SNIP—
>>
>> That is why I submit that HC manuals are still needed will always be needed.
>> Whe
On Tue, 30 May 2017 08:43:15 -0500, Edward Gould wrote:
>—SNIP—
>
>That is why I submit that HC manuals are still needed will always be needed.
>When your system is down its down and having manuals on there MF is useless.
>
But a desktop system, outside the radius o
it's not sufficient and never
> > can be. You MUST have a "Plan B" that does not rely on your ability to
> > reach your vendor(s) continuously if you have mission critical needs and
> > take them seriously. In the case of Knowledge Center, IBM is equipping
> you
>
quot; that does not rely on your ability to
> reach your vendor(s) continuously if you have mission critical needs and
> take them seriously. In the case of Knowledge Center, IBM is equipping you
> with an excellent "Plan B" option called the IBM Knowledge Center for z/OS,
> includ
On Mon, 29 May 2017 12:47:09 +0800, Timothy Sipples wrote:
>I don't know why this concept seems so hard to understand,
It isn't hard to understand. We are not the freakin' idiots that your
condescending attitude suggests that you think we are.
>but let me try again.
Please stop. We know that
-- and the vendors including IBM should do
better! (#1) -- they cannot assure the outcomes mission critical customers
require. Those mission critical customers (almost all of you) have some
role to play, too, including #3.
So please take advantage of IBM Knowledge Center for z/OS and/or other
co
Ok, time for me to jump in and out...
Tom Brennan wrote:
>> I don't know why this concept seems so hard to understand,
>Because you're talking about multiple things:
> 1) Up-time of IBM online utilities
> 2) Reliability of our internet connection
> 3) Backup method in case a utility is not av
Timothy Sipples wrote:
First of all, we're not talking about whatever Internet connections you use
for posting to Facebook.
In my case I am, because I'm most often working from home.
I don't know why this concept seems so hard to understand,
Because you're talking about multiple things:
1
T have a "Plan B" that does not rely on your ability to
reach your vendor(s) continuously if you have mission critical needs and
take them seriously. In the case of Knowledge Center, IBM is equipping you
with an excellent "Plan B" option called the IBM Knowledge Center f
[Default] On 27 May 2017 22:03:38 -0700, in bit.listserv.ibm-main
sipp...@sg.ibm.com (Timothy Sipples) wrote:
>Clark Morris wrote:
>>IBM needs to be able to have 24/365.24 availability online of Shop Z
>>series (all software download) and the related problem reporting and
>>information facilities.
> On May 28, 2017, at 12:03 AM, Timothy Sipples wrote:
>
> Clark Morris wrote:
>> IBM needs to be able to have 24/365.24 availability online of Shop Z
>> series (all software download) and the related problem reporting and
>> information facilities.
>
> Clark, what you're describing is NOT POSSI
Anecdotal: When I'm trying to get to an IBM service and it's not
available, it's highly likely the problem is on the IBM side. Why?
because if it was a public/local internet problem I wouldn't be trying
to get to an IBM service - I'd be trying to solve our internet issue so
my wife can post p
> On May 27, 2017, at 5:58 PM, Clark Morris wrote:
>
>> cular connection to it, simply doesn't offer that assurance.
>
> But from what I read here, the Knowledge Center has nowhere near the
> online availability of the Microsoft Knowledge base and related
> availability of fixes. In short Micro
Clark Morris wrote:
>IBM needs to be able to have 24/365.24 availability online of Shop Z
>series (all software download) and the related problem reporting and
>information facilities.
Clark, what you're describing is NOT POSSIBLE. Any/every particular public
Internet connection does not offer a c
FTR: You can *ask* for enhancements. Doesn't mean there's any interest or
commitment in fixing any of the things that make KC unusable for so many.
On Sat, May 27, 2017 at 8:04 PM, Paul Gilmartin <
000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
> On Sat, 27 May 2017 19:58:35 -0300, Clark
On Sat, 27 May 2017 19:58:35 -0300, Clark Morris wrote:
>>
>>That'd be lovely, but unfortunately it's not possible. The public Internet,
>>and your particular connection to it, simply doesn't offer that assurance.
>
>But from what I read here, the Knowledge Center has nowhere near the
>online avail
facilities. If necessary,
they should contract out to Amazon or Microsoft.
Clark Morris
>
>Fortunately the IBM Knowledge Center is a base z/OS operating system
>feature. Please take advantage of it.
>
>---
n C" if you wish. You describe one possible
> Plan C: dead trees holding certain documentation, hopefully
> useful-in-the-emergency-circumstances documentation. We're certainly not
> disagreeing, at least as far as I can tell.
>
> IBM Knowledge Center is available at
provider of plan A has not cut its prices by the same amount as its
availability of plan A.
Denis.
-Original Message-
From: Timothy Sipples
To: IBM-MAIN
Sent: Thu, May 25, 2017 6:14 pm
Subject: Re: you can request improvements to IBM Knowledge Center using the RFE
process now
Edward
ntation, hopefully
useful-in-the-emergency-circumstances documentation. We're certainly not
disagreeing, at least as far as I can tell.
IBM Knowledge Center is available at IBM via the public Internet, but
*nobody* is recommending exclusive reliance on that offering for your
mission critical n
ion critical
> requirement. Fortunately you have one, and it's no additional charge with
> z/OS: IBM Knowledge Center for z/OS.
>
> Edward Gould wrote:
>> Will not use KC due to unreliability. When its 2 AM (or anytime for
>> that matter) and my system is down I d
On Thu, May 25, 2017 at 12:24 AM, Timothy Sipples
wrote:
> You can protect IBM Knowledge Center for z/OS services to your organization
> just as you do any/all other z/OS-based services. If *all* of your z/OS
> LPARs are down, then (a) you have a big problem (!), and (b) you need a
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