Re: during retrospect rewind the tape...

1999-12-21 Thread David Ross

Actually this allows me to attach the tape drive to the power plug on
the back of the CPU so it shuts down with the system. Without the wait
it will power it off DURING the rewind.

Thomas Myers wrote:
 
 This is a good example of when to use the asynchronous scsi calls. While the call 
completes you can be doing waitnextevent so the computer is not FROZE during this 
time. (Which can be over 1 minute for some media!)
 
 Tom
 
  Reply to:   RE: during retrospect rewind the tape...
 Oops! That last paragraph was wrong. What I meant to say was...
 
  The reason it takes so long? My guess is that Retrospect is waiting
 until
  the command that it sent to the tape drive (to REWIND) has completed
  before freeing up the machine for other tasks.
 
 Sorry folks,


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Re: Disk Errors

2000-02-11 Thread David Ross

It likely shows up with only those file types because they were
installed or optimized to be next to each other and that's the area
with the media failure.

Norton and it's cousins are not where near comprehensive in disk
testing. They do a reasonable job but disk failures can manifest
themselves in many ways. Typical media checks by these utilities just
start at 0 and read to the end. If you every look at the APS
PowerTools testing options you'll begin to get an idea of how hard it
is to test. Selected all the test on a 2 gig drive can day a few days.
Your error is likely not noticed doing a media scan but may occur only
if the sectors are read after a long seek to the cylinder. Or
something else hard to track down. If this is a SCSI drive then get
the data off, do a low level format, then restore. If you have to
manually exclude the problem files and just copy them by hand. If it's
an ATA drive then you may be out of luck as a low level format outside
of the factory is not allowed. But in the ATA case I'd also ZERO the
drive as that can clear up errors. (It's a long and detailed story.)

 Error -36, in my experience, has always meant that a media problem occurred
 on the source volume. This has never been shown to be isolated to a specific
 type of file. Error -36 is an Apple-defined error being returned by the OS
 itself when Retrospect tries to copy a specific file.
 
 Ahh, but this is the *only* file type that turns up this error and
 I'm backing up gigs every night on 10 machines. As I said it's only
 Photoshop Files that are written by Painter. These files copy fine
 with the finder both locally and over the network.
 
 Try verifying the media on your source disk using a disk utility or the
 formatting program you used to format your hard drive. For example, if it's
 an Apple-formatted hard drive, use Apple Drive Setup's "Test Disk" command
 in the Function menu. Disk First Aid is usually not helpful in this case
 because it only checks for directory problems and does not check your media.
 
 I've checked both the remote and backup machine's disks with Disk
 First Aid, and Norton, both turn up clean.


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Re: VMWare and Retrospect

2000-04-27 Thread David Ross

Neat trick. I wrote one of these in the prehistoric days of Interdata
and 5mb disk drives.

Joy Richards wrote:
 
 I've been working with VMWare (http://www.vmware.com/) and would like to
 ask if it's been evaluated with Retrospect in mind.


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Re: backups of virtual pc

2000-07-20 Thread David Ross

 What I have been doing:
 I have setup the virtual pc folder (which contains the one huge file known
 as the c drive to the pc world) as a separate subvolume. I then have one
 script that backs up everything BUT the virtual pc folder and a different
 script that runs once a month to backup just the subvolume.

Here's what I do.

Install VPC drive image on a large partition by itself. Periodically I
duplicate the C volume and toss the old duplicate. I exclude this Mac
partition from the backup. I setup a folder on a partition that I do
backup called WinMac Shared. Inside virtual PC I set it up as a shared
drive S:. I tell folks to put their data here. If not it might go away.
Not great but it works.


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Re: Virtual PC restored

2000-08-16 Thread David Ross

 I think this was just discussed but when I clicked the link for the archives
 it just gave me a list and no way to search. Here's the short of it.
 Restored drive, now virtual PC says it wasn't properly installed... Is there
 a "proper" way to restore it? or am I stuck?

The installation of VPC v3 seems to be tied to the volume name and maybe
size and maybe serialization and maybe date and 

I get this message even if I've backed up EVERYTHING and restored it
all. I've just taken to reinstalling the application.


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Re: CPU speed vs. Network speed?

2000-08-16 Thread David Ross

  What would give better performance, a G3 upgrade to the 6100 or a 100
  base T card. I can only do one since the 6100 only has one slot.

A 100 base T card in a NuBus adapter on a 6100 will only go about 4
times as fast as the 10baseT connection. The drivers, the bus, and the
6100 just aren't up to the card. These things were made back when hubs
came in 100 or 10 but not 10/100 and compatibility was needed. Now you
will get the same speed up on the network with the G3 upgrade (a stock
6100 doesn't fill up a 10baseT connection either) plus the computer will
be able to drive the tape drive at a much faster rate.

I've been both routes (well it was on a 7100) and the G3 is the way to go.


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Re: Feeling Stupid

2000-08-21 Thread David Ross

Also have you:

1) Restarted the computer? This must be done at least once after you
first setup an automated run. I've run into this were computers tend to
be left on 24/7.

2) Have you looked at the preview so see what retrospect thinks should
be happening?

  This really does work...honest. Before I would conjecture on what's
  happening at your site I'd like to ask you some questions.
 
  Like:
  1) what does the log say?
  2) do you have any error messages in modal/non-modal boxes (like backup
  failed with error "blah blah blah")?
  3) did you save the scripts?
  4) is your date/time correct? (you might want to go to AutomatedCheck to
  make sure your script is ready and AutomatedPreview to see when the next
  script is scheduled to run)
  5) do you have media in your drive and is it turned on?
 
  Pam
  P.S. The walkthrough starts on page 57 ("Creating the Script") of the
  manual and moves into "Executing the Script" further on.
 
 It may also be useful to manually run the script to make sure it works
 (assuming you did go to AutomateScripts and save a script).


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Re: Tape Drive Compatibility

2000-08-21 Thread David Ross

 What confuses me is that why don't the tape drive mfg write their
 software to be recognized by Windows as a tape device and all
 Retrospect would have to be able to do is read and write to that
 device through the Windows library...  Wait, that's what is suppose
 to happen, no?

I doubt Dantz would trust and/or use them anyway. Who you gonna call
when things go south. Dantz or the coder of the generic DLL?


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Re: Hubs/Switches

2000-09-18 Thread David Ross

  A autosensing hub has a built-in 2 port switch. Any 100Mbps ports are repeated
  together, as are the 10Mbps ports. The built in switch connects the 100Mb
  group to the 10Mb group.
 
 Which, by the way, creates an interesting problem when using a tool
 such as EtherPeek to record Ethernet packets.
 
 If EtherPeek is running on a CPU with a 10 MHz Ethernet connection,
 it will see all packets going between 10 MHz connections, but will
 *not* see any of the packets going from one 100 MHz to another 100 MHz
 connection because in effect these have been switched to a separate
 100 MHz "segment".  Very baffling until one figures out what is
 going on.

I had assumed it would be a bridge type connection, not a switch. I'll
bet both are out there. Thanks for the heads up.


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Email Servers - Getting OT

2000-09-26 Thread David Ross

 But can SIMS collect from a POP3 account and redistribute to local
 addresses as does FetchMail and ASIP is supposed to do (but you
 cannot configure it properly so it's not a useful as it appears)?

Mailtron Gateway

http://www.versiontracker.com/moreinfo.fcgi?id=2723


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Re: VXA Mac Tool

2000-09-28 Thread David Ross

 I'm running it on a beige G3 300MHz desktop. I wouldn't trust a Power
 Computing system as a backup server...those are the Packard-Bell of the Mac
 clone world.
 
 Actually, most of the motherboards are the same as the Apple
 equivalents.  They changed other things like floppy drives and CD-ROM
 drives to a cheaper 3rd party though.

Yep. And most used the 7200 as the basis for that equivalency. And the
7200 was Apple's answer to Packard Bell.


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Re: Macintosh Retrospect server migration

2000-10-17 Thread David Ross

 You will need to go into each backup script and tell where the
 storage set is now located as well.  Important step.  The backup will
 not happen if you don't.

You can shortcut this by double clicking the files for the backup sets.
Select them all in the finder and double click. You'll get a setting
window for all of them at once but after that Retro will know where they are.


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Re: Feature suggestion: missing member notification

2000-10-19 Thread David Ross

 mmm. . . I think you've misunderstood me. All I'm wanting is an
 indication that a set is incomplete either when I choose it from the
 list of backup sets (by perhaps a broken icon or whatever) or when
 the results of a restore are presented ie an alert saying "Not all
 the possible files are included in this restore, as one or more
 members of the set are missing". At the moment the only way you can
 find out whether a set is incomplete is going into the individual set
 and clicking on "Members" (I think).

It may or may not be true that not all files are there. When a member is
set missing the next thing retrospect does is try to get a new copy of
all files lost with the missing member. As long as you haven't deleted
them and you don't mind them being current they'll all be there.


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Re: Read after write?

2000-10-23 Thread David Ross

 I am using Retrospect 4.3 for Mac with an Aiwa TD-8001 tape drive. The drive
 has dual heads, apparently so that it can do read after write, eliminating
 the need for the whole second verification run after the backup.
 
 Does Retrospect support this feature? Read after write capability would
 dramatically cut down on the backup time. I can't seem to find any mention
 of it, though.

As far as I know all tape drives that are used for DATA storage use read
after write. They have to as the tape media, just like disk media, isn't
perfect and there will be errors. Due to the very different physical
designs of the media they handle bad bits in different ways. Tape drives
typically tag the trailer of the block if the RAW detects an error and
then writes it again. Drives used to and may still even allow one or
more recorded bit errors per block as one as the errors were well within
the recovery rate of the ECC coding. This is done for a single block up
to some error limit before the media is reported as bad. There used to
be (10 years ago) some fee/sw utilities floating around that would allow
you to access the extended SCSI data areas and see how many times this
had happened and other interesting information. Drives have gone so far
up in reliability over the last decade that most of these tools have
disappeared. At least from my radar screen. But this is the process that
would cause what looked like two identical tapes to record vastly
different amounts of data if one was certified for data and the other
for audio. The audio might have to write the data anywhere from 110% to
500% over original capacity to get good blocks.

Now back to your point. This RAW isn't an application verification. It
just makes sure the bits presented to the write head appear to get put
on the media. And you have to understand that the bits written onto the
tape are fairly far removed from the actually data that you, the user,
wants on the tape drive. There are lots of ECC, preamble, postables,
encodings, and other stuff inserted to make sure that data can later be
extracted from a flimsy piece of plastic ribbon moving at the speed of a
car. The Retrospect verification phase makes sure that the data is there
end to end. IE you can get back the original information. It protects
you from bad SCSI cards, cables, computer ram, tape controllers, etc...


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Re: tape capacity

2000-10-24 Thread David Ross

 I am very familiar with how modem compression, network compression,
 and file compression works.  When I was going through school, one of
 our projects was to write a compression algorythem and compress a
 file (yes, it was a text file) the best we could.  With my limited
 math background, I was only able to achieve compression down to 64%
 of the original size of that file.  Another person in the class was
 able to get 48% on the same file.  That was 16 years ago!
 
 The reason I brought up modem and network compression is that those
 two are streaming compressions.  They take small chunks of data and
 compress them.  Achieving at best 4:1 compression, but more like 2:1
 on average.  While this is not an ideal compression scheme for
 backups, it is something to build on.  At the same time, I just don't
 think that Dantz needs to put that much effort into it when there are
 companies out there that already do compression.
 
 I am surprised at the number of "Don't change the product at all"
 message this is generating.   I mean, why not have the option?
 Putting a 4 cylinder engine in that car will save gas, but I lose the
 speed of the V6.  Let's not give people the option of putting a 4
 cylinder engine in there.

There's another downside to all of this. Improving the compression ratio
with a tape drive, whether in hardware or software, means you're more
likely to break the streaming. If you're getting a 4:1 consistent
compression ratio then you have to feed data down the pipe at 4 times
the minimum streaming rate of the device. And intermittently breaking
the streaming could far outweigh any benefits of the extra compression.

It's a complicated area with no easy answers.


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Re: Daily Problems with out of Sync Error messages...

2000-11-15 Thread David Ross

I've seen this when the volume containing the catalogs is almost full
and the save after the backup is completed fails. Also if the directory
of this volume is corrupted.


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Re: G4s and error 519

2000-11-27 Thread David Ross

 So Retrospect reports errors that it finds in the network setup that
 doesn't affect ANYTHING else? If these errors existed then why does
 nothing else complain?
 
 Yet.
 
 I copy large files from one machine to another, but that never fails
 
 Yet.
 
 That's taking a rather simplistic approach that my experience so far
 does not support. I've had no known network failures of any kind -
 except Retrospect. To simply say that I will have one day is dodging
 the issue.

If you look at how ethernet works, most of time anything you do will
mask errors. EtherNet has error recovery built in. So an undemanding
transfer, such as a Finder copy, will tend to get through, errors or
not. It's those programs that really hammer the network, like a backup
program trying to keep a tape at speed, that tend to fail.

I've seen what you describe multiple times and it's always turned out to
be a system or network problem, not a Retrospect problem. Not that that
made it any less frustrating. But I have learned that a repeating
problem being reported by Retrospect means I have a problem somewhere
that I'll have to solve at some point.

While not an expert, I have been using retrospect since about 90,
starting with those "incredibly" reliable TEAC 60MB tapes. 30 sites
later, I've still not found anything better.


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I think I've solved my morning computer lockups

2001-01-23 Thread David Ross

Situation.

Some computers would be locked up in the morning when folks came in. It
appeared to be sleeping but couldn't be awakened.

I normally set all desktops to turn off at 5:30am to allow time for the
backup but have them off over weekends and holidays. (This is in
multiple offices.)

I finally figured out that it was likely the retro client waiting for
shutdown. If the energy saver turns off the monitor, then does an
automatic shutdown, AND the retro client is set to wait you get STUCK.
(Well I guess you could move the mouse a little at a time trying to hit
one of the buttons.)

So I've been trying to remember to turn off the DEFAULT wait at shutdown
that you get when you install a client but is there a way out of this
when it does happen?


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Re: I think I've solved my morning computer lockups

2001-01-24 Thread David Ross

  So I've been trying to remember to turn off the DEFAULT wait at shutdown
  that you get when you install a client but is there a way out of this
  when it does happen?
 
 
 I found that you can type 'r' or 's' in the Retrospect Client's Wait at
 Shutdown dialog and the computer will either restart or shut down
 appropriately. Probably would solve your problem.

I wonder if that's new, as I've tried it in the past with no result when
the bouncing Dantz was visible.


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Re: Retro Server 5 on NT 4

2001-01-25 Thread David Ross

I know on macs that rebuilding a catalog from scratch is a long process
for one tape. Much less more than one.

 I know that this sounds like the long way, but isn't it possible to start
 from ground zero?  I mean that if I start with a clean install of NT 4.0,
 then install Retrospect, then have Retrospect rebuild a catalog of the tape,
 from there I could do a complete restore of the Server, right?


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Re: Purchasing a new system

2001-01-26 Thread David Ross

 DLT has not addressed that issue.  Since linear pulls the tape across the
 heads at a faster rate (150 inches per second vs helical scan's .5"/second),
 it requires streaming -- otherwise you end up "shoe-shining".  This
 reposition is very intense on the heads/tape of a linear drive.
 
 This applies to more than just DLT.  Anything linear can suffer from this.
 
 4mm, AIT and M2 are not plagued with this problem.

Not really. AIT and DAT and I assume M2 spin the heads and slow down the
tape but the relative speeds are in the same neighborhood. (I assume
it's easier to spin the heads faster than move the tape faster which is
why DLT appears to be falling behind in the race.) Anyway, you still
need to keep the data flowing at the speed of the drive or it will stop
streaming and get into tape stuttering or rewinds to reposition. This
also causes a large loss in tape capacity as there's a lot of recording
overhead in starting or stopping a stream.


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Re: fixing EOD on DAT

2001-02-13 Thread David Ross

You may have already done this but have you powered everything off and
back on? These small tape drives are really computers with a very
limited user interface and to be honest things like this have a tendency
to have bugs in the error recovery process. Turning everything off and
back on my reset the tape drive to a known state.

This is not a knock against HP but something I've been seeing for 25
years of computer work. Error recovery is one of those areas where
design and testing gets skimped a lot.

 PowerMac 7600/233, Adaptec SCSI card, HP DAT loader (DAT-1 I believe)
 with 6 tape cartridge
 
 The last time I did a backup the system crashed.
 
 When I loaded the cartridge again to do a backup Retrospect showed 5
 of the 6 the tapes correctly (3 different Storage Sets, 2 erased, 1
 no EOD (this should have shown as erased)). Tried to start a backup
 and the drive then displayed the requested tape as No EOD Mark, and
 Retrospect lost track of the actual identity of the tape.
 
 I reloaded the cartridge and then the drive reports that ALL the
 tapes have no EOD mark, and Retrospect displays that all tapes are
 erased.
 
 Retrospect will not do a verify of the individual tapes and their
 contents, but reports them all as erased.
 
 The drive does not indicate that it needs cleaning.


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Re: error 5 (unknown) on Windows client

2001-02-22 Thread David Ross

 Just in the last couple of days, one of my Windows clients has started
 returning the following error message:
 
 "Can't access volume DISK (C:) on WIN_CLIENT, error 5 (unknown)"
 
 The client computer is running Windows 98 with Retro client 5.1 for
 windows.

Anytime I have retro not finding a disk I do the following. It almost
always fixes the problem.

I have all my clients volumes set up via the Selected volumes option in
the client configuration window.

Hilite all the volumes. Hit Delete and answer yes. What will be left are
the one that the client can see at this time. Hilite all of these and go
fix your backup scripts and groups as needed.


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Re: Transfer Rates - Dantz Help?

2001-02-23 Thread David Ross

Can someone at Dantz answer this please?

Thanks

David Ross wrote:
 
 I know this has been answered here before but I can't find it in any of
 the messages I've saved.
 
 Is the data rate shown in the real time backup progress window the rate
 at which data, compressed or not, is going to the drive or is it the
 rate at which the data is being lifted off the source disk? Or in other
 words is it based on the 100mb of the source file or the maybe 20mb
 after software compression?


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Re: Transfer Rates - Dantz Help?

2001-02-23 Thread David Ross

 The performance is based on the raw number of MB transferred to the backup
 device from the source volume.

BEFORE software compression?

I ask since as I understand it remote clients compress before shipping
to the Retrospect module that doing the writing to the device.

Thanks


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Re: Encryption protection

2001-02-23 Thread David Ross

 What's the scoop here? I've been running on the assumption that if I
 lost a tape under mysterious circumstances that the information would
 be unrecoverable.

Nothing is unrecoverable if you have enough time. So the real question
is how long would the various choices take to crack.


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Re: tape or hard drive?

2001-02-24 Thread David Ross

  I like the HP DDS/DAT drives.  
 
 thanks for the info on this ... Sounds like these could fit in as a part
 of my overall multi-faceted backup system (I think I want a USB disc,
 too).
 
 Now, can you tell me:  Someone else informed me of the DDS-1 -2 -3
 breakdowns and the different megs the tapes handled.  My question:  will
 one drive accept ALL THREE tapes, or does each tape have to be used with
 ts own drive?

DDS-1 will read DDS-1
DDS-2 will read DDS-2 and DDS-1
DDS-3 will read DDS-3 and DDS-2 and DDS-1
and so on.
The early DDS and DDS-DC drives tended to be a bit balky about reading
anything including the ones they wrote.

Tape drives are mechanical and at their core they move a piece of flimsy
plastic at incredible speeds over a polished metal surface. And they
have to do it very accurately time after time after time. They will wear
out. Or the power supply will go bad. Until I switched to HP units I
figured on tossing a drive and starting over after a couple of years. HP
has a program where you can sign up for an extended warranty for $45 to
$60 per year. If you have a bad drive you get a replacement. And the
interesting thing is the HP units don't fail as often as other brands
I've dealt with.

Want to make a tape drive fail?
1. Ignore dust and grit. Make sure you leave it out while they replaster
the office next door.
2. Don't put any power protection on the drive. After all why would the
power company supply bad power.
3. Leave your tapes in the sun lit window. Or better yet in the back of
the car.
You get the picture.

I like HP DDS for the type of offices I deal with. Currently I support a
mix of DDS-1 and DDS-3 with one DDS-2 about to be retired. Over all the
HP units work great. But I do have a large collection of Sony DDS-2
drives that I think are bad due to the APS cases they sit in. When I
need more storage I'll likely go with AIT, Mammoth, or VXA. VXA is new
and looks neat but I need something with more time under it's belt. It's
web site has some interesting movies but they don't tell me much.


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Re: tape or hard drive?

2001-02-24 Thread David Ross

I'll check this out later today.

matt barkdull wrote:
 
 I don't think the DDS-3 drives will read the DDS-1 tapes, but will
 read the DDS-2.
 
 Basically this means they are one step backward compatible.
 
 DDS-3 will read/write DDS-2
 DDS-2 will read/write DDS-1
 
 DDS-1 cannot read/write DDS-2
 DDS-2 cannot read/write DDS-3


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How can a client name change?

2001-03-01 Thread David Ross

I use a Mac to backup a Dell PIII to a DAT drive. (This was an
evolution, not a new setup.) Yesterday I realized that the backup wasn't
working because the name of the PC had changed from "Dell PIII
Accounting" to "111ES" about a week ago.

Any ideas as to what could have done this? And the odds of intentional
action by the direct staff are quite low. The machine is on the internet
via an ADSL line through IPNR on a 7100. No ports are mapped to the
Dell. And email isn't used on the Dell. Only surfing.

So are there any reasonable accidental ways this could have happened.
Could it be a virus picked up via surfing?

TIA


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Re: Error -36 (i/o error, bad media?)

2001-03-01 Thread David Ross

The drive where the shap shots are stored is full or corrupt. I had a
similar one a while back and it turned out the drive directory was all
messed up.

 Up until recently, I was running Retrospect 4.3 on a Power Mac 9600, and
 backing up servers and workstations (I work for a book publisher) to a
 Quantum DLT8000 tape drive. A few weeks ago, however, I got a brand new
 G4/466. It's a fairly standard setup (512MB RAM, 30GB IDE HD, Adaptec 2906
 SCSI card, Adaptec 2940UW card, Virex 5.9.1). However, as soon as I ran a
 backup, I began receiving client errors similar to the following
 
 -2/28/2001 11:02:17 PM: Copying Susan McBride on Susan McBride
  Couldn't write Snapshot, error -36 (i/o error, bad media?)
  2/28/2001 11:22:11 PM: 1 execution errors
  Completed: 2479 files, 1.7 GB
  Performance: 85.2 MB/minute
  Duration: 00:19:54 (00:00:13 idle/loading/preparing)
 
 This happens both during normal and recycle backups, but not on all
 machines. Each computer generates a single error during the backup. In
 addition, I receive numerous errors on my G4 (940 of them this morning, as a
 matter of fact), similar to the following
 
 -   Can't read file 3Macintosh HD:Applications (Mac OS 9):Acrobat Reader
 4.0:Resource:CMap:AdobeFnt.lst2, error -36 (i/o error, bad media?).
 
 These files, obviously, aren't getting backed up.
 
 Norton Utilities doesn't show anything amiss on the hard drive, and I've run
 other utilities as well. I have dumped preferences, reinstalled Retrospect
 (along with the ADK v1.8 and Driver Update 2.1), swapped out media, and
 recreated my backup scripts. The computer works great, except for this
 little problem. Looking at the restore options, the snapshots look fine, and
 I can restore files, even from the backups that are generating errors. But
 still, I get this error every morning...and that makes me nervous.


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