On Mon, Oct 31, 2011 at 09:49:51AM -0200, Luciano Ernesto da Silva wrote:
Actually I checked the list of users, I don't have any user with same name
of the requestor.
Search for the user, don't just read the list of users. The list is only
Privileged users.
-kevin
pgpYPNTo9Mk67.pgp
Le 19/04/2011 à 10:03:43+0200, Albert Shih a écrit
Hi all
I've exact same probleme as
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg08421.html
Do you've any news idea ?
I don't fine a good solution, but find a «bad one» :
Change this in TakeAction.pm :
Hi all
I've exact same probleme as
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg08421.html
Do you've any news idea ?
Regards.
JAS
--
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06
Hi all,
Our users are reporting that before we upgraded to 3.8.8 queues that were
disabled did not continue to receive mails, but that post upgrade they are.
It's entirely possible we lost a local change in the upgrade.
I'm wondering if that (accepting mail for disabled queues) is an expected
On Mon, Mar 28, 2011 at 11:48:32AM +0200, Aaron Ross wrote:
Hi all,
Our users are reporting that before we upgraded to 3.8.8 queues that were
disabled did not
continue to receive mails, but that post upgrade they are. It's entirely
possible we lost a
local change in the
I have a new install of RT 3.8.9 running on SLES11, and I cannot get incoming
emails to update/create tickets. I'm using postfix for email routing.
Outgoing mail works (all mail routed to an Exchange smarthost). I put a debug
switch in my aliases file and the error generated by an incoming
Just a question... had the user authenticated at least once?
If they aren't in the db or imported from ldap, there's no mention of
them in the RT users db hence incoming e-mails can't create tickets.
Giuseppe
On 04/03/11 17:46, Brandon Olszewski wrote:
I have a new install of RT 3.8.9
On 04 Mar 2011 12:56, Giuseppe Sollazzo wrote:
Just a question... had the user authenticated at least once?
If they aren't in the db or imported from ldap, there's no mention of
them in the RT users db hence incoming e-mails can't create tickets.
That's not entirely correct. RT autocreates
: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt-mailgate rejects incoming email
Just a question... had the user authenticated at least once?
If they aren't in the db or imported from ldap, there's no mention of them in
the RT users db hence incoming e-mails can't create tickets
Simon Gao simon.gao at schrodinger.com writes:
What caused this error?Is using secure http required for rt-mailgate to work?
Simon,
Please install the version of Plack and it should be fixed:
http://search.cpan.org/~miyagawa/Plack-0.9970/
(0.9971 is broken and being fixed, don't use it!)
Hi,
I am testing a new RT 3.8.9 server. rt-mailgate does not work.
Running rt-mailgate manually generated following:
$ echo test | /opt/rt3/bin/rt-mailgate --queue general --action correspond
--url http://rt.example.com/ --debug
/opt/rt3/bin/rt-mailgate: temp file is '/tmp/GViVd10Ltg'
Changing to use secure http made it working:
rt: |/opt/rt3/bin/rt-mailgate --debug --queue general --action
correspond --url https://rt.example.com/;
rt-comment: |/opt/rt3/bin/rt-mailgate --debug --queue general --action
comment --url https://rt.example.com/;
However, rt.log logged
I have been using rt-mailgate and fetchmailrc to retrieve support emails
from our mail server and feed them to RT. My /etc/fetchmailrc looks like
this:
set syslog;
set daemon 20;
poll mail.domain.com
with protocol imap
username rt password weak
mda /usr/bin/perl /usr/bin/rt-mailgate --url
On Thu, Sep 30, 2010 at 17:24, Mauricio Tavares raubvo...@gmail.com wrote:
I have been using rt-mailgate and fetchmailrc to retrieve support emails
from our mail server and feed them to RT. My /etc/fetchmailrc looks like
this:
set syslog;
set daemon 20;
poll mail.domain.com
with protocol
On Thu, Aug 12, 2010 at 12:37:01PM -0700, Kenneth Crocker wrote:
The only thing I can figure is that one or more of the settings shown
above is causing RT to
initiate a mail loop every 15 minutes. Does RT go to the incoming mail
server to look for
new mail every 15 minutes? If so,
Kevin,
OK. That settles it, then. I've *definitely* got to talk to our email
postmaster guys.
Thanks again for your time and patience.
Kenn
LBNL
On Tue, Aug 17, 2010 at 1:53 PM, Kevin Falcone falc...@bestpractical.comwrote:
On Thu, Aug 12, 2010 at 12:37:01PM -0700, Kenneth Crocker wrote:
Kevin,
I did a complete scan of our rt.log and found the following:
[Wed Aug 4 22:23:42 2010] [info]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Comments:
Autocreated on ticket submission, Disabled: 0, EmailAddress:
jja...@motio.com, Name: jja...@motio.com, Password: , Privileged:
I've got just about everything setup with the exception of
rt-mailgate. I'm not sure if this is an abnormal setup but I've got a
forward facing MTA that contains an alias for my RT address which is
forwards to the RT maching internally called 'services'. I use a basic
sendmail setup with a unix
Hi RT Users,
I try to change the rt-mailgate timeout default without changing the source?
I don't find this in RT_Config.
Any hints or suggestions?
Best regards,
Björn
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Hi Björn,
try at the mailgate command: --timeout=seconds
Torsten
2010/4/9 Bjoern Schulz bjoern.sch...@desy.de
Hi RT Users,
I try to change the rt-mailgate timeout default without changing the
source?
I don't find this in RT_Config.
Any hints or suggestions?
Best regards,
Björn
Hi Torsten,
Am 09.04.2010 14:13, schrieb Torsten Brumm:
Hi Björn,
try at the mailgate command: --timeout=seconds
I know that, but I like to change the default (180s to 360s) ;-)
I don't like to change all my procmail rc's...
Schönes Wochenende und geniesse das feine Wetter in Hamburg,
OK, open rt-mailgate and navigate to:
127 $ua-timeout( exists( $opts{'timeout'} )? $opts{'timeout'}: 180 );
128 my $r = $ua-post( $full_url, \%args, Content_Type = 'form-data' );
129 check_failure($r);
i think here you can change this for your slow postfix ;-)
Schönes Wochenende
Torsten
Hi Exim-Guy!
Am 09.04.2010 14:56, schrieb Torsten Brumm:
OK, open rt-mailgate and navigate to:
127 $ua-timeout( exists( $opts{'timeout'} )? $opts{'timeout'}: 180 );
128 my $r = $ua-post( $full_url, \%args, Content_Type = 'form-data' );
129 check_failure($r);
OK I know that, I don't like to
Setting up rt-mailgate, and was getting 403 Forbidden errors. Checked
Apache logs, and request was coming from 127.0.1.1 instead of 0.1. If I
do a wget or w3m for the same /REST... address, it comes from 127.0.0.1
and works. Just a minor change to apache2-modperl from Allow from
127.0.0.1
On Thu, Apr 01, 2010 at 11:23:47AM -0700, Nick Irvine wrote:
Setting up rt-mailgate, and was getting 403 Forbidden errors.
Checked Apache logs, and request was coming from 127.0.1.1 instead
of 0.1. If I do a wget or w3m for the same /REST... address, it
comes from 127.0.0.1 and works.
Wow, you're good:
127.0.0.1 localhost
127.0.1.1 hostname.domain.tld hostname
# plus some IPv6 stuff
So RT prefers the FQDN to using localhost?
Nick Irvine
IT and Network Administrator
Artona Group
On 04/01/10 12:38, Jesse Vincent wrote:
On Thu, Apr 01, 2010 at 11:23:47AM -0700, Nick
On Thu, Apr 01, 2010 at 12:52:00PM -0700, Nick Irvine wrote:
Wow, you're good:
127.0.0.1 localhost
127.0.1.1 hostname.domain.tld hostname
# plus some IPv6 stuff
So RT prefers the FQDN to using localhost?
Next up, what's in /etc/aliases?
Nick Irvine
IT and Network Administrator
# /etc/aliases
mailer-daemon: postmaster
postmaster: root
nobody: root
hostmaster: root
usenet: root
news: root
webmaster: root
www: root
ftp: root
abuse: root
noc: root
security: root
root: administrator
But I'm using fetchmail actually:
#/etc/fetchmailrc
poll mail.domain.tld proto imap auth
On Thu, Apr 01, 2010 at 01:23:28PM -0700, Nick Irvine wrote:
Can anyone tell me why requests from rt-mailgate would come from
127.0.1.1?
127.0.1.1 hostname.domain.tld hostname
poll mail.domain.tld proto imap auth password user helpd...@domain.tld pass
password mda rt-mailgate --url
Yeah, thanks!
Nick Irvine
IT and Network Administrator
Artona Group
On 04/01/10 13:52, Jesse Vincent wrote:
On Thu, Apr 01, 2010 at 01:23:28PM -0700, Nick Irvine wrote:
Can anyone tell me why requests from rt-mailgate would come from 127.0.1.1?
127.0.1.1 hostname.domain.tld hostname
Hi, all.
If my rt.log is telling me the below, what this suggests me?
procmail: Executing
rt-mailgate,--debug,--queue,general,--action,correspond,--url,https://rtracker.rt.pop-sp.rnp.br/rt;
Connecting to
https://rtracker.rt.pop-sp.rnp.br/rt/REST/1.0/NoAuth/mail-gateway at
Greetings,
After many hours scouring around the globe for answers, I have feel I have
gathered enough diagnostic info to post my issue. The RT server is up and
sending mail via a relay fine. I have configured RT with the recommended
groups/perms and am able to create tx fine and such. I
On 09/10/30 7:56, Victor Gehring wrote:
[snip...]
Oct 29 18:17:35 dt-rt postfix/local[7122]: ED9E318235:
to=???/opt/rt3/bin/rt???mailgate ??queue General ??action
correspond ??url http://10.0.1.6/@dt-rt.yyy.com,
orig_to=helpd...@dt-rt.yyy.com, relay=local, delay=1,
I believe this has been asked many times before but I am not finding
info on the actual setup. I need to run rt-mailgate in our mailserver
which is in a different machine than rt. Does rt-mailgate need some
files from the rt distribution to run or it is self-sufficient? If it
does need
On Jul 6, 2009, at 12:53 PM, Kevin Gagel wrote:
I'm getting the following error.
---Paste---
Command output: RT server error.
The RT server which handled your email did not behave as expected.
It said:
temporary failure - RT couldn't find the queue: general
---End Paste---
I have
Thanks all. Got it.
Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel
--- Original message ---
Subject: Re: [rt-users] rt-mailgate error
From: Kevin Falcone falc...@bestpractical.com
To: RT Users RT
I'm having a sudden problem with rt-mailgate that is extremely
puzzling to me, and I'm hoping I can get some guidance as to where to
look to solve this problem.
I have mailgate set up on our local network so that
rtq+programming-...@elmer.wgm
, for example, is configured to send the
I've narrowed it down to the Create Ticket command in Email.pm:
my ( $id, $Transaction, $ErrStr ) = $Ticket-Create(
Queue = $SystemQueueObj-Id,
Subject = $Subject,
Requestor = \...@requestors,
Cc= \...@cc,
On Jun 16, 2009, at 4:24 PM, Jon Baker wrote:
I've narrowed it down to the Create Ticket command in Email.pm:
my ( $id, $Transaction, $ErrStr ) = $Ticket-Create(
Queue = $SystemQueueObj-Id,
Subject = $Subject,
Requestor = \...@requestors,
Thanks, Kevin -
I did run the make testdeps and have the following missing dependencies:
SOME DEPENDENCIES WERE MISSING.
FASTCGI missing dependencies:
CGI::Fast...MISSING
FCGI...MISSING
SQLITE missing dependencies:
DBD::SQLite = 1.00...MISSING
I'm not using Fast CGI or
Hi. I am configuring an email gateway for RT 3.8.2.
rt-mailgate fails with:
/opt/rt3/bin/rt-mailgate: connecting to
https://rt.example.com/rt//REST/1.0/NoAuth/mail-gateway
not ok - Could not load a valid user
The fine manual states,
You also need to give the Everyone pseudogroup the
On Fri, May 8, 2009 at 4:54 PM, Aleksey Tsalolikhin
atsaloli.t...@gmail.com wrote:
The fine manual states,
You also need to give the Everyone pseudogroup the privilege
CreateTicket on all queues that rt-mailgate will be using,
because mail requests are by default unauthenticated.
UI - Configuration - Global - Group Rights
On Sat, May 9, 2009 at 3:54 AM, Aleksey Tsalolikhin
atsaloli.t...@gmail.com wrote:
Hi. I am configuring an email gateway for RT 3.8.2.
rt-mailgate fails with:
/opt/rt3/bin/rt-mailgate: connecting to
http://wiki.bestpractical.com/view/Rights most probably
On Sat, May 9, 2009 at 4:09 AM, Aleksey Tsalolikhin
atsaloli.t...@gmail.com wrote:
On Fri, May 8, 2009 at 4:54 PM, Aleksey Tsalolikhin
atsaloli.t...@gmail.com wrote:
The fine manual states,
You also need to give the Everyone
On Thu, Apr 30, 2009 at 5:06 PM, Ruslan Zakirov ruslan.zaki...@gmail.comwrote:
3.8's mailgate dowsn't allow you to create a ticket with a requestor.
It is working when it receives a real email. Thanks for your help
On Fri, May 1, 2009 at 1:01 AM, Asif Iqbal vad...@gmail.com wrote:
The
The upgraded RT 3.8.2 is failing with rt-mailgate. The original installation
works just fine. What am I missing?
(iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp
--action correspond --url https://192.168.0.174 --debug
/tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU'
3.8's mailgate dowsn't allow you to create a ticket with a requestor.
On Fri, May 1, 2009 at 1:01 AM, Asif Iqbal vad...@gmail.com wrote:
The upgraded RT 3.8.2 is failing with rt-mailgate. The original installation
works just fine. What am I missing?
(iqbala)@qmail:~$ echo this is a test |
On Thu, Apr 30, 2009 at 5:06 PM, Ruslan Zakirov ruslan.zaki...@gmail.comwrote:
3.8's mailgate dowsn't allow you to create a ticket with a requestor.
Currently my mailserver talks to RT to create the ticket. So RT does not
have to
listen to SMTP. Makes it that much secure.
So my mail server
in. That way when it turns out your parsing is imperfect you haven't
damaged the original and you might even offer the user a way to
recover by peeking at the original.
More specifically, I'd recommend doing it the same way RT handles
letting users see the outgoing messages. Don't show it on
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Of Jerrad Pierce
Sent: Monday, April 06, 2009 12:00 PM
To: Tom Lahti; rt-users Users
Subject: Re: [rt-users] RT-Mailgate hack to remove quoted replies
Gary Greene wrote:
There are a number of interesting mods that I've noted he's working on
that I'm interested in. (For instance the scrip changes to enforce only
requesters can change the ticket's status, etc.
Actually, I accomplished that with just scrips. And then I convinced
ownership it
On 04/04/2009, at 6:16 AM, Tom Lahti wrote:
I am having an awful time with getting users to remove quoted text
from
replies. I've begun looking at rt-mailgate code to figure a way to
remove
the Original Message and below it that Outlook creates
when you
hit reply.
the
I am having an awful time with getting users to remove quoted text from
replies. I've begun looking at rt-mailgate code to figure a way to remove
the Original Message and below it that Outlook creates when you
hit reply.
the write_down_message() function seems to either create a temp
I think I found my answer. I was using the example I found in the
mailing list, which wasn't quite right. I read carefully the comments
in the RT_Config.pm file and saw that the regex command is supposed to
look like this:
Set($EmailSubjectTagRegex, qr/(?:example.com|example.org)/i );
On Mar 27, 2009, at 6:04 AM, rt-users-requ...@lists.bestpractical.com
wrote:
I just started using custom subject tags with my RT and now my rt-
mailgate is changing the subject to strange things, putting the
ticket
tag into the subject. Is there a setting to prevent the subject from
On Mar 27, 2009, at 2:46 PM, Jon Baker wrote:
On Mar 27, 2009, at 6:04 AM, rt-users-requ...@lists.bestpractical.com
wrote:
I just started using custom subject tags with my RT and now my rt-
mailgate is changing the subject to strange things, putting the
ticket
tag into the subject. Is
I just started using custom subject tags with my RT and now my rt-
mailgate is changing the subject to strange things, putting the ticket
tag into the subject. Is there a setting to prevent the subject from
being changed by rt-mailgate?
___
On Thu, Mar 26, 2009 at 16:56, Jon Baker jba...@wgm.us wrote:
I just started using custom subject tags with my RT and now my rt-
mailgate is changing the subject to strange things, putting the ticket
tag into the subject. Is there a setting to prevent the subject from
being changed by
Thanks, that looks like that was it.
It might be a good idea to put a notice or link next to the field for
the custom subject tag in a future release, that doesn't seem (at
least to me) like something I would have expected to have to set
something in RT_SiteConfig for.
On Mar 26, 2009,
Ok, I'm obviously doing something wrong...
I am putting this in my RT_SiteConfig.pm:
Set( $EmailSubjectTagRegex, qr/\Q($rtname|Alert)\E/i );
but when I reply to a ticket it now creates a new ticket. If I change
it to
Set( $EmailSubjectTagRegex, qr/\Q$rtname\E/i );
it behaves as normal. Am
On Mar 26, 2009, at 4:56 PM, Jon Baker wrote:
I just started using custom subject tags with my RT and now my rt-
mailgate is changing the subject to strange things, putting the ticket
tag into the subject. Is there a setting to prevent the subject from
being changed by rt-mailgate?
This
I'm having problems with the comment and correspond functions. When
someone tries to email in a response to a ticket, they get a bounce
with the errors below. New tickets can be emailed in successfully,
however. Can anyone suggest what I might need to check? Thanks!
The original
Hi all,
I am running RT 3.6.3 using fetchmail to retrieve messages from our mail
server. I have two email addresses setup to receive mail, [EMAIL PROTECTED] and
[EMAIL PROTECTED] Within the fetchmail config file [EMAIL PROTECTED] correctly
uses '--action correspond' to make a ticket within
I would rather avoid upgrading at this time. An upgrade is planned, but
not at this time. Plus this feature appears to have been working since
at least RT 3.4.
http://wiki.bestpractical.com/view/UbuntuInstallGuide
One thing we noticed was that rt-mailgate defaults to correspond;
Note that
A little digging through the archives turned up some messages from 2000 or
so pertaining to this, but a solution remains forthcoming.
What we have:
RT 3.6.6
fetchmail pulling messages from our remote mail server via IMAP+SSL
So far, we've tested email for ticket creation and replies with
My RT install has been running fine for a couple of years until a recent
routine upgrade of the packages. Since then, no mail has been able to
get to RT.
I tested with
cat /usr/bin/test |/etc/smrsh/rt-mailgate --queue sales --action
correspond --url http://mail.globaltradinglimited.com/rt
and
Hi all,
I'm using Centos 4.5 and use the RT yum repo to install RT 3. Over the
last week I have noticed this error in the mailog for sendmail:
sendmail[7784]: m3H2xC0A007792: to=|/etc/smrsh/rt-mailgate --queue
care-shifts --action correspond --url http://care.domain.com/;,
ctladdr=[EMAIL
Hi all,
I'm using Centos 4.5 and use the RT yum repo to install RT 3. Over the
last week I have noticed this error in the mailog for sendmail:
sendmail[7784]: m3H2xC0A007792: to=|/etc/smrsh/rt-mailgate --queue
care-shifts --action correspond --url http://care.domain.com/;,
ctladdr=[EMAIL
You might also want to check if the URL pointed to by rt-mailgate is
accessible. In my case, it was not resolved properly. Was able to know
after trying the URL with lynx. Made it work by hardcoding the host
address on /etc/hosts. HTH
At Thursday 11/8/2007 06:48 AM, Stefan Oeser - emendis GmbH
[EMAIL PROTECTED] wrote:
On Sun, Feb 24, 2008 at 10:03:22AM -0500, Steve Cochran wrote:
This might be more of a MTA question, but we're using rt-mailgate set
up in /etc/aliases with postfix. httpd stopped working on our RT
server, so obviously new mail couldn't be put into RT.
My question
This might be more of a MTA question, but we're using rt-mailgate set
up in /etc/aliases with postfix. httpd stopped working on our RT
server, so obviously new mail couldn't be put into RT.
My question is would the mail queue up anywhere to be reprocessed? RT
is so robust that I can't
On Sun, Feb 24, 2008 at 10:03:22AM -0500, Steve Cochran wrote:
This might be more of a MTA question, but we're using rt-mailgate set
up in /etc/aliases with postfix. httpd stopped working on our RT
server, so obviously new mail couldn't be put into RT.
My question is would the mail
Greetings:
We just went live with RT. I then started fooling around with
configuration, and changed the name of the incoming queue without
changing it in the mail alias. Oops. Now that we've had a Could not
record email: RT couldn't find the queue, is that mail stored someplace?
Many
It looks like the mail did end up coming in after a while. There were
two messages in limbo; one came in some 30 minutes or more after the
other. Curious...
Yitzchak Schaffer
Systems Librarian
Touro College Libraries
33 West 23rd Street
New York, NY 10010
Tel (212) 463-0400 x230
Fax (212)
That little hint was what I needed , thanks Ruslan
It was not intentional, trust me !!!
Although everything was working using the GUI,
I had numerous ownership and permission confusion throughout my install.
The most glaring, carrying over the apache user in my rt group as it was on my
original
al.comSubject
[rt-users] rt-mailgate HTTPS
01/20/2008 08:11
more info...
I saw this on the list ...
same scenario ... I am moving to new hardware/versions and trying to do SSL
so I tried this as well... my error: Connecting to
http://x/REST/1.0/NoAuth/mail-gateway at /opt/rt3/bin/rt-mailgate line
102, line 1.
Subject
Re: [rt-users] rt-mailgate HTTPS
@ cc
lists.bestpractic
al.comSubject
[rt-users] rt-mailgate HTTPS
01/20/2008 08:11
AM
I have seen list reference to email
At Thursday 11/8/2007 06:48 AM, Stefan Oeser - emendis GmbH wrote:
Hello,
I ran into problems with setting up RT3 on https. I configured
some Ticket-Transaction via Mail in RT3.
With http-Protocol, all things work fine, but rt-mailgate has some
troubles with the httpS-Protocol. I always get
Hello,
I ran into problems with setting up RT3 on https. I configured some
Ticket-Transaction via Mail in RT3.
With http-Protocol, all things work fine, but rt-mailgate has some troubles
with the httpS-Protocol. I always get
an Error: Connection refused. All needed modules (Crypt::SSLeay) are
I leave http open only to the local machine so that rt-mailgate can
connect to it to create tickets. Might not be the right solution, but
it works.
Stefan Oeser - emendis GmbH wrote:
Hello,
I ran into problems with setting up RT3 on https. I configured some
Ticket-Transaction via Mail in
Hi There
I'm relatively new to RT but so far it's proven to be a very useful tool! I
am having a slight problem after setting it up on a new server/upgrading to
RT 3.6, specifically where my Exim setup tries to deliver messages to RT
queues.
My current setup details:
Debian etch
Apache 2
Mysql
Hello,
I have a fresh installation of RT3.4 on Ubuntu 6.06 and am having problems
with rt-mailgate processing incoming emails. I see these types of error
messages in the /var/log/mail.log:
Oct 9 15:40:46 helpdesk postfix/local[6290]: D0EC1682B9:
to=[EMAIL PROTECTED], relay=local, delay=1,
On 8/27/07, Phil Lawrence [EMAIL PROTECTED] wrote:
On 8/26/07, Patrick Morris [EMAIL PROTECTED] wrote:
Phil Lawrence wrote:
I also tried /etc/postfix/turbopanel/virtual_alias:
[EMAIL PROTECTED] [EMAIL PROTECTED]
and that failed:
Aug 25 12:40:36 ip-999-999-999-999
On 8/26/07, Patrick Morris [EMAIL PROTECTED] wrote:
Phil Lawrence wrote:
I also tried /etc/postfix/turbopanel/virtual_alias:
[EMAIL PROTECTED] [EMAIL PROTECTED]
and that failed:
Aug 25 12:40:36 ip-999-999-999-999 postfix/qmgr[28422]: 9AEA715E35F6:
to=[EMAIL PROTECTED], relay=none,
I'm having problems properly configuring rt-mailgate. I have a recipe
I made a few years ago for RHEL 4, but I had a real dedicated box that
time. This time I have a dedicated virtual server hosted by godaddy.
I started with the fancy method described at
Phil Lawrence wrote:
I also tried /etc/postfix/turbopanel/virtual_alias:
[EMAIL PROTECTED] [EMAIL PROTECTED]
and that failed:
Aug 25 12:40:36 ip-999-999-999-999 postfix/qmgr[28422]: 9AEA715E35F6:
to=[EMAIL PROTECTED], relay=none, delay=0, status=bounced (bad address
syntax: [EMAIL PROTECTED])
Hi folks
I'm trying to get rt-mailgate working (via fetchmail) and I get an error. I've
included the email I get back along with the sendmail logs, the fetchmailrc
and /etc/aliases entry.
I think the problem may be that RT doesn't know which user to use. In the
perldoc for rt-mailgate it says
Hi,
in the rt-mailgate man, in the SETUP says:
'Much of the set up of the mail gateway depends on your MTA and mail routing
configuration. However, you will need first of all to create an RT user for the
mail gateway and assign it a password; this helps to ensure that mail coming
into the web
Hi there;
rt-3.6.1 and apach2 mysql5 and exim4
I have rebuilt my RT dev box copying stuff from the live system including the
RT bits in exim.conf
I forgot to change my
data = |/opt/rt3/bin/rt-mailgate --queue --url https://myrt.mycom.com/; so it was still pointing to my live system ..
Hey All,
Just installed rt3.4.5 on our new centos 4.4 system
MTA
sendmail-8.13.1-3.RHEL4.5
This is what we are getting in out maillog:
Jan 25 14:39:37 neptune smrsh: uid 8: attempt to use rt-mailgate
--queue care-gen --action correspond --url
http://care.mattysimpson.com/; (stat failed)
Jan
I found several mentions, suggestions, etc regarding using RT over HTTPS and
how to configure RT-Mailgate but I could not inbound emails into the queue.
I've receiving these errors:
Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
|/etc/smrsh/rt-mailgate --queue general --action
On Wednesday 10 January 2007 8:43 am, Mat W wrote:
I found several mentions, suggestions, etc regarding using RT over HTTPS
and how to configure RT-Mailgate but I could not inbound emails into the
queue.
I've receiving these errors:
Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
On Wed, 10 Jan 2007, Mat W wrote:
I found several mentions, suggestions, etc regarding using RT over HTTPS and
how to configure RT-Mailgate but I could not inbound emails into the queue.
I've receiving these errors:
Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
Mat W wrote:
I found several mentions, suggestions, etc regarding using RT over HTTPS
and how to configure RT-Mailgate but I could not inbound emails into the
queue.
I've receiving these errors:
Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7)
|/etc/smrsh/rt-mailgate --queue
Hello all,
I am trying to get rt-mailgate working, but am finding that the versions
of RT and DBIx::SearchBuilder I have (debian package 3.4.4-3 and
libdbix-searchbuilder-perl 1.43-1) don't seem to be playing well:
Connecting to http://rt.example.com//REST/1.0/NoAuth/mail-gateway
Ah. Yes. *Sheepishly* I recall trying to integrate with M$ Active
Directory. Had backe out all except that one Local override. Thanks. Is
working nicely now.
JEB
Ruslan Zakirov wrote:
You have
/usr/share/request-tracker3.4/lib/RT/Interface/Email/Auth/MailFrom_Local.pm
file and in this
On Fri, 11 Aug 2006, Jon Daley wrote:
I recently started having trouble with rt-mailgate where I get the
error at the bottom of this email.
...
Any ideas? I know there are others of you running Debian - anyone
up-to-date on the testing branch?
procmail: Executing
Matt Nichols, on 2006-06-06 6:43 PM +0500, wrote :
Is it possible to run rt-mailgate on a separate server than RT?
at http://wiki.bestpractical.com/index.cgi?ManualInstallation, see
SETTING UP THE MAIL GATEWAY section
Nadeem
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