[rt-users] Error with Upgrade RT4.4.1 from RT4.2.10

Hi everyone. First sorry for my english i'm spanish. I try upgrate to RT 4.4.1 and RTIR 4.0 from RT 4.2.10 with RTIR 3.2. To Upgrade RT, after the "make upgrade" and the "make upgrade-database" withow problems, i have error 500. The only error log is the file: ../logs/error_log: Socket object

[rt-users] error during RT::Extension::Announce initdb

Hi all, I was installing RT::Extension::Announce just now. Running perl Makefile.PL told me to run make initdb for first-time installations, so I did. In the course of that, I got the following error: [23258] [Thu Dec 8 17:39:31 2016] [error]: Invalid Custom Field values source

Re: [rt-users] error when using custom template

Add this directly above or below the Subject line in the template but before the blank line. Content-Type: text/html On Oct 26, 2016, at 12:15 PM, Alex Hall > wrote: Hello list, I'm starting to test a custom template. When RT tries to use it, I

[rt-users] error when using custom template

Hello list, I'm starting to test a custom template. When RT tries to use it, I see an error appear in the system log: Use of uninitialized value in substitution (s///) at /opt/rt4/sbin/../lib/RT/Transaction.pm line 362 That line seems to be detecting any form of new line it can, so how could my

[rt-users] Error after upgrade from 4.4.1rc1 to 4.4.1

Hi, I have upgraded my RT and now I get an error immediately after I enter the login details. The error from rt.log says: [78365] [Thu Sep 22 10:48:30 2016] [error]: encountered object '1', but neither allow_blessed, convert_blessed nor allow_tags settings are enabled (or TO_JSON/FREEZE method

Re: [rt-users] error "could not find component" - upgrading to 4.4.0

nevermind, the problem was solved by updating /Ticket/Update.html Thanks On Mon, Jun 27, 2016 at 1:16 PM, Hugo Escobar wrote: > Hi, > > We are upgrading from 4.2.9 to 4.4.0 > > The error in the attached image results when attempting to upgrade a > ticket, > > url: >

[rt-users] error "could not find component" - upgrading to 4.4.0

Hi, We are upgrading from 4.2.9 to 4.4.0 The error in the attached image results when attempting to upgrade a ticket, url: http://ticket/Ticket/Update.html?Action=Respond=rejected=833 Remarks: 1.- A file with the same name exists in another location: $ find . -name 'ShowSimplifiedRecipients'

Re: [rt-users] Error when initializing database with external auth enabled

Shawn, Thanks for the fix. I'll rework my configuration once the commit is merged, things in that department are working ok at the moment and I'm still fighting other small fires from the transition. Much appreciate the update and fix though! Kind regards Bart Shawn Moore

Re: [rt-users] Error when initializing database with external auth enabled

On 2016年5月24日 at 20:27:02, Bart Bunting (bart.bunt...@ursys.com.au) wrote: > Hi there, Hi Bart, > I may be just missing something but this is failing miserably for me and > I am not sure what the correct way to fix it is: > > Running rt 4.4.1 rc1 as of today. I’m glad to hear it. :) > When I

Re: [rt-users] Error when initializing database with external auth enabled

Hi Jim, Sorry for not posting the relevant details. It is a totally new install being built to replace our customized version of rt 3.6 :). Probably time for an upgrade :). Here are the configuration details that are to do with authentication. As previously mentioned I think the error is

Re: [rt-users] Error when initializing database with external auth enabled

To clarify the previous question, if you were using RT::Authen::ExternalAuth in a previous version of RT (pre-4.4) and have it pulled in as a Plugin, you need to remove it because it is now in core. It's not clear to me if your RT_SiteConfig.pm is from an earlier RT version. If so, you will

Re: [rt-users] Error when initializing database with external auth enabled

Peter, Not sure, but this is a new install using rt 4.4. Kind regards Peter Viskup writes: > Couldn't this be related to RT::Authen::ExternalAuth migration to RT > core since 4.4 version? > > https://docs.bestpractical.com/rt/4.4.0/UPGRADING-4.4.html > > -- > Peter > >

Re: [rt-users] Error when initializing database with external auth enabled

Couldn't this be related to RT::Authen::ExternalAuth migration to RT core since 4.4 version? https://docs.bestpractical.com/rt/4.4.0/UPGRADING-4.4.html -- Peter On Wed, May 25, 2016 at 2:26 AM, Bart Bunting wrote: > > Hi there, > > I may be just missing something

[rt-users] Error when initializing database with external auth enabled

Hi there, I may be just missing something but this is failing miserably for me and I am not sure what the correct way to fix it is: Running rt 4.4.1 rc1 as of today. The situation is I have external authentication working fine using both RT::Authen::ExternalAuth and RT::LDAPImport. I use

[rt-users] Error by attaching .PDF + fetchmail: MDA returned nonzero status 75

Hi There! My RT 4.12 + Centos works fine and my fetchmail as well. But sometimes, just for some PDF attachments I got an error " HTTP request failed: 500 Internal Server Error. Your webserver logs may have more information or there may be a network problem " by WEB UI or " fetchmail: MDA returned

[rt-users] Error in rt-email-dashboards

I am getting this error on my mail regarding a CustomRoles table not existing: [26783] [Thu Feb 11 15:30:02 2016] [warning]: DBD::mysql::st execute failed: +Table 'rt4.CustomRoles' doesn't exist at +/usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 586.

Re: [rt-users] Error in rt-email-dashboards

Seems that those errors are because cron jobs ran in the middle of the upgrade (right before i resolved my make upgrade-database issues) so i think i won't see them again. I checked and the CustomRoles table exists, and it's empty like it should be. -- View this message in context:

[rt-users] Error when using nickname field in search

Hi all, I have a few charts on my "RT at a glance" page, to summarize our ticketing activity. Today I edited the charts and changed the "group by" option from "name" to "nickname". The charts still display correctly. However, before I was able to click on a row in the associated data table and

Re: [rt-users] Error with extensions installation

Thank you very much Kobus, the chown command worked. Unfortunately I cant find the activity report. I used the link https:///Reports/Activity/index.html but I get this error " The page you requested could not be found Please check the URL and try again." Dont know if I should do the

Re: [rt-users] Error with extensions installation

Not sure. Did you restart apache after the install and after the chown? I have that plugin install and all is working fine for me. On 14/09/2015 12:14, Lorraine Johnson wrote: Thank you very much Kobus, the chown command worked. Unfortunately I cant find the activity report. I used the link

[rt-users] Error with extensions installation

Hi Y'all Good morning, I installed RT- activity report and I get this error "An internal RT error has occurred. Your administrator can find more details in RT's log files." Please I need help. Thank you

Re: [rt-users] Error with extensions installation

|The answer is in the logs, but if you performed this step rm -fr /opt/rt4/var/mason_data/obj and restarted, then you need to chmod -R ||apache:apache /opt/rt4/var/mason_data| This is on Centos anyway. HTH On 14/09/2015 10:01, Lorraine Johnson wrote: Hi Y'all Good morning, I installed RT-

Re: [rt-users] Error with extensions installation

Sorry my bad. It should be chown not chmod and if the directory does not exist create it first then do the chown. On 14/09/2015 10:49, Lorraine Johnson wrote: I again tried the solution you gave me, but am getting this error invalid mode ' apache:apache'. Please I am a newbie, kindly help

Re: [rt-users] Error in Dashboard.

Attached a script I use to find the users with the deleted dashboard in their config. Then go to Admin-Users, then goto Dashboards in menu on the users page, mark the delete dashboard in the right select box (it will be a line without a name) and then hit Delete. Chris Am 23.07.2015 um 16:24

Re: [rt-users] Error in Dashboard.

Am 22.07.2015 um 17:25 schrieb Bryon Baker: Another error from same dashboard. Failed to load dashboard 757: Failed to load dashboard 757: Couldn't find row (/opt/rt4/share/html/Elements/Tabs:471) You hit this bug: https://issues.bestpractical.com/Ticket/Display.html?id=29719 Chris

Re: [rt-users] Error in Dashboard.

Thanks for the response Chris. I look at the open ticket but they do not mention a work around. Do you know of a work around to fix the issue? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726  .  262-783-6261 ext. 2296 bba...@copesan.com

Re: [rt-users] Error in Dashboard.

Hello all Bumping this to see if I can get some direction? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 bba...@copesan.commailto:bba...@copesan.com www.copesan.comhttp://www.copesan.com/ Servicing North America with

Re: [rt-users] Error in Dashboard.

On 7/22/15 11:24 AM, Bryon Baker wrote: Bumping this to see if I can get some direction? Hi Bryon, perhaps you missed my reply? Here it is: On 7/11/15 1:52 PM, Todd Wade wrote: On 7/9/15 4:00 PM, Bryon Baker wrote: I already disable all dashboard for group 44. How did you do this? How

Re: [rt-users] Error with MakeClicky

Should I clean the mason cache ? 16.07.2015, 12:05, Pierre Legendre pierre.legen...@yandex.com: Moreover, when we try to load the bogus comment (https://hostname/rt/RTIR/Display.html?id=369?id=369#txn-2475), we have the following error in interface Could not load ticket 369?id=369) and these

Re: [rt-users] Error with MakeClicky

Moreover, when we try to load the bogus comment (https://hostname/rt/RTIR/Display.html?id=369?id=369#txn-2475), we have the following error in interface Could not load ticket 369?id=369) and these errors in logs : [21601] [Thu Jul 16 08:50:39 2015] [debug]: Tried to load a bogus ticket id:

[rt-users] Error with MakeClicky

Hi all, We use RT 4.2.11 IR 3.2 on Centos with Postgresql 9.3. When we create a ticket or comment/answer a ticket, we have sometimes the following error : Jul 13 16:13:42 rtir.intra RT[10560]: [10560] Can't call method id on an undefined value at

Re: [rt-users] Error in Dashboard.

Hello, On 7/9/15 4:00 PM, Bryon Baker wrote: I already disable all dashboard for group 44. How did you do this? How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 Its going to be an attribute record with id

[rt-users] Error in Dashboard.

Hello All How can I track down which dashboard is producing this error? Failed to load dashboard 757: Could not load object for RT::Group-44 I already disable all dashboard for group 44. Thanks In advance. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions

[rt-users] Error message in logs during cleanup

For some months now, I have had large numbers of errors such as this :- [Mon Apr 27 07:06:32 2015] [warning]: (in cleanup) cannot chdir to /root from /var/lib/request-tracker4/pKJWizMh2l: Permission denied, aborting. at /usr/share/request-tracker4/lib/RT/EmailParser.pm line 618 Stack:

Re: [rt-users] error 401 Credentials required

Does not work...

Re: [rt-users] error 401 Credentials required

If you need the groups assistance you would need a bit more information than does not work. On November 8, 2014 4:29:48 AM EST, Shahab Sharifzadeh sshgu...@ymail.com wrote: Does not work... -- Sent from my Android device with K-9 Mail. Please excuse my brevity.

[rt-users] error 401 Credentials required

i run command: curl -u root:Nasim1414 http://192.168.1.201/rt/REST/1.0/ticket/33/comment but get me error : RT/4.0.19 401 Credentials required what to do?

Re: [rt-users] error 401 Credentials required

Try curl http://192.168.1.201/rt/REST/1.0/ticket/33/comment ?user=pass=yyuu On Friday, November 7, 2014, Shahab Sharifzadeh sshgu...@ymail.com wrote: i run command: curl -u root:Nasim1414 http://192.168.1.201/rt/REST/1.0/ticket/33/comment but get me error : RT/4.0.19 401 Credentials

Re: [rt-users] error 401 Credentials required

On 07/11/2014 15:58, Payam Poursaied wrote: curl -u root:Nasim1414 http://192.168.1.201/rt/REST/1.0/ticket/33/comment but get me error : RT/4.0.19 401 Credentials required what to do? If that password is used elsewhere, then the first thing you should do is change

Re: [rt-users] Error connect LDAP on Zimbra 7.2

On Mon, Oct 06, 2014 at 01:44:07PM -0500, Julio Cesar Arevalo Blanco wrote: Plugin('RT::Authen::ExternalAuth'); Set( @Plugins, qw(RT::Authen::ExternalAuth)); This is wrong. All it does is overwrite the first line with the second line. Delete the second line.

Re: [rt-users] Error connect LDAP on Zimbra 7.2

Thanks Kevin , check the items you suggested and now it works perfect. I would like to know how I can configure 2 LDAP servers for authentication ? or you may chain 'base' configuration file RT_SiteConfig . Include two databases ldap example ou = people , dc = example, dc = com ou = people

Re: [rt-users] Error no row id returned on row creation at when creating ticket after backup/restore

This is fixed, the problem was on the dump of mysql that was not including the AUTO_INCREMENT option when creating the tables. Standard mysqldump should be fine. El día domingo, 3 de agosto de 2014 17:47, charlyc...@yahoo.com.ar charlyc...@yahoo.com.ar escribió: Hello, After moving my

[rt-users] Error no row id returned on row creation at when creating ticket after backup/restore

Hello, After moving my database from one server to another using mysqldump I get the following error when trying to create a new ticket: Aug 3 23:40:36 server RT: RT::Handle=HASH(0x7fcd09354c10) no row id returned on row creation at /usr/local/share/perl5/DBIx/SearchBuilder/Handle/mysql.pm

[rt-users] Error while trying rt-assets-import-csv

Hi All, I installed a test instance of rt-4.2.2 (from source, on Centos-6.5, perl-5.10.1 x64) and installed the shiny new Assets extension and its import part but get the following error: Insecure dependency in require while running with -T switch at /usr/share/perl5/Pod/Perldoc.pm line 1548

Re: [rt-users] Error while trying rt-assets-import-csv

On Fri, 2014-02-07 at 14:16 +0100, Joop wrote: I installed a test instance of rt-4.2.2 (from source, on Centos-6.5, perl-5.10.1 x64) and installed the shiny new Assets extension and its import part but get the following error: Insecure dependency in require while running with -T switch at

[rt-users] Error while running make fixdeps on plack

Hi all, I am trying to build a new server with RT and am having some problems getting make fixdeps to run completely. It seems like it's failing on PLACK: arning: Prerequisite 'Plack = 0.992' for 'KAZUHO/Starlet-0.21.tar.gz' failed when processing 'MIYAGAWA/Plack-1.0030.tar.gz' with

Re: [rt-users] Error while running make fixdeps on plack

On Thu, 2013-11-28 at 08:45 -0800, Chris Black wrote: It seems like it's failing on PLACK: arning: Prerequisite 'Plack = 0.992' for 'KAZUHO/Starlet-0.21.tar.gz' failed You've shown the error for Starlet, which depends on Plack. Please show the output of 'cpan install Plack' - Alex

Re: [rt-users] Error while running make fixdeps on plack

You've shown the error for Starlet, which depends on Plack. Please show the output of 'cpan install Plack' - Alex Here's the output from that command. Plack-1.0030/benchmarks/fcgi.pl CPAN: File::Temp loaded ok (v0.2304) CPAN.pm: Going to build M/MI/MIYAGAWA/Plack-1.0030.tar.gz

Re: [rt-users] Error while running make fixdeps on plack

On Thu, 2013-11-28 at 09:30 -0800, Chris Black wrote: CPAN.pm: Going to build M/MI/MIYAGAWA/Plack-1.0030.tar.gz Can't locate File/ShareDir/Install.pm in @INC Apparently your version of CPAN.pm is too old to understand configure_requires. What does `cpan -v` report? You can work around

Re: [rt-users] Error while running make fixdeps on plack

On Thu, Nov 28, 2013 at 9:52 AM, Alex Vandiver ale...@bestpractical.comwrote: On Thu, 2013-11-28 at 09:30 -0800, Chris Black wrote: CPAN.pm: Going to build M/MI/MIYAGAWA/Plack-1.0030.tar.gz Can't locate File/ShareDir/Install.pm in @INC Apparently your version of CPAN.pm is too old to

Re: [rt-users] Error while running make fixdeps on plack

On Thu, 2013-11-28 at 09:59 -0800, Chris Black wrote: [root@localhost rt-4.2.1]# cpan -v /usr/bin/cpan script version 1.9, CPAN.pm version 1.9402 You may wish to update CPAN: 'cpan install CPAN' Or install and use cpanm: cpan install App::cpanminus RT_FIX_DEPS_CMD=cpanm make fixdeps

Re: [rt-users] Error while running make fixdeps on plack

On Nov 28, 2013, at 10:08 AM, Alex Vandiver ale...@bestpractical.com wrote: On Thu, 2013-11-28 at 09:59 -0800, Chris Black wrote: [root@localhost rt-4.2.1]# cpan -v /usr/bin/cpan script version 1.9, CPAN.pm version 1.9402 You may wish to update CPAN: 'cpan install CPAN' Or install and

Re: [rt-users] Error in article history

-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com Oggetto: Re: [rt-users] Error in article history Hi Kevin, it's been quite some time since we migrted to RT 4. Fortunately, I have a migration procedure I wrote down while migrating our test environment, so that I could re-apply

Re: [rt-users] Error in article history

2013 16:40:50 GMT+0200 (CEST) A: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com Oggetto: Re: [rt-users] Error in article history On Thu, Oct 17, 2013 at 08:33:27AM +, Guadagnino Cristiano wrote: How can I verify the ObjectTypes? Would you be so kind to send me

Re: [rt-users] Error in article history

al mittente distruggendone l'originale. Da: Kevin Falcone falc...@bestpractical.commailto:falc...@bestpractical.com Inviato: Tue Oct 15 2013 19:24:15 GMT+0200 (CEST) A: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com Oggetto: Re: [rt-users

Re: [rt-users] Error in article history

On Thu, Oct 17, 2013 at 08:33:27AM +, Guadagnino Cristiano wrote: How can I verify the ObjectTypes? Would you be so kind to send me a query to run against mysql to verify that everything is ok with my articles? You'll need to write your own SQL query - as noted previously, you're

[rt-users] Error in article history

Hi all, we've been using RT 4.0.17 since a couple months without problems. However, I realized just today that asking for an article's history generates an error page. The log reports: [Tue Oct 15 10:50:40 2013] [error]: Can't locate object method new via package RT::FM::Article (perhaps you

Re: [rt-users] Error in article history

On Tue, Oct 15, 2013 at 10:56:11AM +, Guadagnino Cristiano wrote: we've been using RT 4.0.17 since a couple months without problems. However, I realized just today that asking for an article's history generates an error page. The log reports: [Tue Oct 15 10:50:40 2013] [error]: Can't

[rt-users] error when replace bpslogo.png file

Hi All, I've got an error when I tried to replace the default bpslogo.png file with a new one of the same name in RT(/usr/share/request-tracker4/html/NoAuth/images). The error log shows as below: [error]: '' without matching '' at /usr/share/request-tracker4/html/NoAuth/images/bpslogo.png line

Re: [rt-users] error when replace bpslogo.png file

On Thu, Aug 08, 2013 at 03:26:13PM +0800, Chrilly Cheng wrote: Hi All, I've got an error when I tried to replace the default bpslogo.png file with a new one of the same name in RT(/usr/share/request-tracker4/html/NoAuth/images). The error log shows as below: Instead of replacing

Re: [rt-users] error when replace bpslogo.png file

Sorry, I didn't notice that function when I was searching to replace png file in RT location. Thanks for warning me that. I've changed it back. Now I can set my logo from Tools-Configuration-Tools-Theme, thanks again for your help. On Thu, Aug 8, 2013 at 10:34 PM, Kevin Falcone

Re: [rt-users] Error when creating ticket after 4.0.6 -- 4.0.16 upgrade

Dug into the code...looks like I put some custom code in Create.html: 119 % if (QueueObj -Name eq 'Desk Tasks') { 120 /Elements/EmailInput, Name = 'Requestors', Size = undef, Default = $ARGS{Requestors} || $session{CurrentUser}-EmailAddress 121 % } else { 122 /Elements/EmailInput, Name =

Re: [rt-users] Error when creating ticket after 4.0.6 -- 4.0.16 upgrade

* Max McGrath mmcgr...@carthage.edu 119 % if (QueueObj -Name eq 'Desk Tasks') { One use of QueueObj has a leading $, the other does not, curious! 124 % $m-callback( CallbackName = 'AfterRequestors', QueueObj = $QueueObj, ARGSRef = \%ARGS );

[rt-users] Error when creating ticket after 4.0.6 -- 4.0.16 upgrade

Hi All - Just upgraded my test instance of RT from 4.0.6 to 4.0.16. The upgrade process goes smoothly with no errors. But afterwards when I attempt to create a ticket the web page displays the *Basics* form, and nothing else, except an error: An internal RT error has ocurred. Your

Re: [rt-users] Error when creating ticket after 4.0.6 -- 4.0.16 upgrade

On 07/30/2013 07:25 AM, Max McGrath wrote: Dug into the code...looks like I put some custom code in Create.html: 119 % if (QueueObj -Name eq 'Desk Tasks') { 120 /Elements/EmailInput, Name = 'Requestors', Size = undef, Default = $ARGS{Requestors} || $session{CurrentUser}-EmailAddress 121 %

Re: [rt-users] Error when creating ticket after 4.0.6 -- 4.0.16 upgrade

Thanks Thomas. Works now that I added $. That's what I get for not being a programmer. And yes...I must never had cleared the Mason cache. Thanks again! Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu On Tue, Jul 30, 2013 at 1:32 PM, Thomas

Re: [rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

Rebasing and tunning has done the trick and it is all running fine now i used the following link to help me rebase http://cygwin.wikia.com/wiki/Rebaseall thanks guys for all your support Scott -- View this message in context:

Re: [rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

Thanks Thomas I think this has put me on the right track. i found and tweeked the mysqltuner.pl to run on mysql database (needed the host ip address to login into mysql) This suggested that i increase afew max table/cache values to optimize my database. i then Optimized all my databases and

Re: [rt-users] Error when adding user to RT 4 (email exists)

Thanks Thomas. This worked for me. (I'm a newbie, so just learning the ropes.)RickOn Jul 23, 2013, at 05:43 PM, Thomas Sibley t...@bestpractical.com wrote:On 07/23/2013 02:31 PM, window camera wrote:Thanks. Unfortunately there is nothing like that in the latest RTversion. Plus, this is an

Re: [rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

[Posted back to the list for posterity.] On 07/24/2013 11:43 AM, John Rouillard wrote: On Tue, Jul 23, 2013 at 03:13:13PM -0700, Thomas Sibley wrote: On 07/23/2013 09:19 AM, scott.dalzell wrote: i have done some research and rebasing might be the answer. if this is the case how to i rebase

Re: [rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

On 07/24/2013 06:13 AM, Thomas Sibley wrote: It's rather brave to use Cygwin for a production RT instance. Heh. I see the same thing with PostgreSQL sometimes, usually on Stack Overflow, but also with one particular client. The upside is that when it's not a paying client stuck on Cygwin, it's

Re: [rt-users] Error when adding user to RT 4 (email exists)

On 07/24/2013 04:58 AM, window camera wrote: Obviously this is a user who doesn't have an account yet, but was included in one of the ticket emails. However, I'm unclear how to run a query for a non privileged user. The search by name box in Tools-Configuration-Users-Select accepts SQL

[rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

Hi Guy i am running RT4.0.12 using a mysql 5.6.10 under cygwin 2.774 and i am having a major issue When i try and and reply to a ticket or create a ticket via email i get the following in the error.log ---log file--- [Tue Jul 23 16:51:49 2013] [error] (11)Resource temporarily unavailable:

[rt-users] Error when adding user to RT 4 (email exists)

Hello AllI've tried to add a person in our RT, but it says "email already in use", and doesn't let me create the new user.I query everything I can find, but nothing comes up.Obviously this is a user who doesn't have an account yet, but was included in one of the ticket emails. However, I'm unclear

Re: [rt-users] Error when adding user to RT 4 (email exists)

users-boun...@lists.bestpractical.com] On Behalf Of window camera Sent: Tuesday, July 23, 2013 3:58 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Error when adding user to RT 4 (email exists)Hello AllI've tried to add a person in our RT, but it says "email already in use", and doesn't let me create

Re: [rt-users] Error when adding user to RT 4 (email exists)

-users-boun...@lists.bestpractical.com] On Behalf Of window camera Sent: Tuesday, July 23, 2013 3:58 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Error when adding user to RT 4 (email exists) Hello All I've tried to add a person in our RT, but it says email already in use, and doesn't

Re: [rt-users] Error when adding user to RT 4 (email exists)

On 07/23/2013 02:31 PM, window camera wrote: Thanks. Unfortunately there is nothing like that in the latest RT version. Plus, this is an unprivileged user, so it probably wouldn't show up anyway. Not sure. Tools - Configuration - Users The search form shows up there. Unprivileged users are

Re: [rt-users] Error when sending or reciving mail (fork::abort: address space needed by xxx)

On 07/23/2013 09:19 AM, scott.dalzell wrote: Hi Guy i am running RT4.0.12 using a mysql 5.6.10 under cygwin 2.774 and i am having a major issue It's rather brave to use Cygwin for a production RT instance. When i try and and reply to a ticket or create a ticket via email i get the

Re: [rt-users] error in rt-crontool

Le 21/03/2013 ? 08:54:08+0800, Craig Ringer a ?crit Hi, Since I create a new lifecycle I got this error /usr/local/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue --search-arg Support --action RT::Action::EscalatePriority Use of uninitialized value $_ in string eq at

Re: [rt-users] error in rt-crontool

On 03/21/2013 03:41 PM, Albert Shih wrote: Le 21/03/2013 ? 08:54:08+0800, Craig Ringer a ?crit Hi, Since I create a new lifecycle I got this error /usr/local/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue --search-arg Support --action RT::Action::EscalatePriority Use of

Re: [rt-users] error in rt-crontool

Le 21/03/2013 ? 15:52:47+0800, Craig Ringer a écrit On 03/21/2013 03:41 PM, Albert Shih wrote: I have this message with 4.0.8 and now I still got it with 4.0.10. I suspect that RT may be seeing an older version of Lifecycle.pm. Lifecycle.pm usually appears at

Re: [rt-users] error in rt-crontool

On 03/21/2013 06:18 AM, Albert Shih wrote: Hi Since I create a new lifecycle I got this error /usr/local/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue --search-arg Support --action RT::Action::EscalatePriority Use of uninitialized value $_ in string eq at

[rt-users] Error message on reminders

We have a ticket that is owned by me, Ray Corbett Logged in as Ray Corbett I selected the ticket and set a Reminder. That reminder displays in my Reminder Portal. All is good. Question 1: 1: User Reza logs in.He was viewing that ticket and made a reply to it. All is good. He has some

[rt-users] Error in log: Use of uninitialized value $ticketcount in numeric lt

Hello, I noticed that my RT logs are full with the errors like below: [Tue Jan 29 09:56:01 2013] [warning]: Use of uninitialized value $ticketcount in numeric lt () at /usr/share/request-tracker4/html/Search/Results.html line 185. (/usr/share/request-tracker4/html/Search/Results.html:185) [Tue

Re: [rt-users] Error in log: Use of uninitialized value $ticketcount in numeric lt

On 01/29/2013 05:20 AM, Loshkovskyi Andrii wrote: Hello, I noticed that my RT logs are full with the errors like below: [Tue Jan 29 09:56:01 2013] [warning]: Use of uninitialized value $ticketcount in numeric lt () at /usr/share/request-tracker4/html/Search/Results.html line 185.

Re: [rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

(FinancialRisk) Sent: Friday, December 21, 2012 12:41 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type Hello, I'm currently using RT 3.4.5 with AssetTracker extension and with Mysql 5 database. I want to setup new RT 4.0.8

Re: [rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

On 12/21/2012 09:40 AM, chirag.par...@thomsonreuters.com wrote: I’m currently using RT 3.4.5 with AssetTracker extension and with Mysql 5 database. I want to setup new RT 4.0.8 on a new server with importing database from old server (generating mysqldump from old and populating DB on new

Re: [rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

chirag.par...@thomsonreuters.com wrote: Hi, I was just wondering if anyone has any suggestions for my below issue. Anyone on database upgrade expert? I'm stuck on below mentioned step. Please help! Remove AT temporarily from RT_Siteconfig.pm and retry the upgrade. Find AT on github for the

Re: [rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

for first half, but not the second half. Any advise? Chirag. -Original Message- From: Joop [mailto:jvdw...@xs4all.nl] Sent: Monday, December 24, 2012 2:58 PM To: Parikh, Chirag (FinancialRisk); rt-users@lists.bestpractical.com Subject: Re: [rt-users] Error during make upgrade-database

[rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

Hello, I'm currently using RT 3.4.5 with AssetTracker extension and with Mysql 5 database. I want to setup new RT 4.0.8 on a new server with importing database from old server (generating mysqldump from old and populating DB on new server). I'm able to use make upgrade for this purpose and

Re: [rt-users] Error on Mark all messages as seen in ticket

Hi RT community, We figured out the problem -- a bad case of local modifications. Sorry for the interruption. Regards, Ken On Wed, Dec 12, 2012 at 05:41:56PM -0600, Susan K. McClure wrote: Hi, I am getting an error when trying to click on the link in a ticket to jump to the first unread

[rt-users] Error on Mark all messages as seen in ticket

Hi, I am getting an error when trying to click on the link in a ticket to jump to the first unread message and mark all messages as seen This is testing on a newly upgraded system: - rt 3.8.13, w/ RT-FM, RT-IR, RT::Authn::ExternalAuth and others. - on rhel 6 - Using postgresql 9.2.2, nginx,

[rt-users] Error when upgrading database from 3.8.9 to 3.9.1

We're long time RT users and are in the process of upgrading from 3.6.3 to 4.0.8 and are following the instructions on http://www.bestpractical.com/rt/docs/4.0/UPGRADING.mysql.html and http://www.bestpractical.com/rt/docs/4.0/README.html. I upgraded to 3.7.87, ran the extra queries and continued

Re: [rt-users] Error when upgrading database from 3.8.9 to 3.9.1

On 11/05/2012 09:24 AM, CB wrote: We're long time RT users and are in the process of upgrading from 3.6.3 to 4.0.8 and are following the instructions on http://www.bestpractical.com/rt/docs/4.0/UPGRADING.mysql.html and http://www.bestpractical.com/rt/docs/4.0/README.html. I upgraded to 3.7.87,

Re: [rt-users] Error When Upgrade-Database from 3.8.1 to 3.8.2

Hi I ran the upgrade the first time as you indicated just let it run from 3.2.2 to 4.0.7, and that failed as well. So I went back through the docs and the was a step that stated to stop after 3.8.7. Cynthia Roe CRoe Photography (732) 882-6079 http://croephotography.com On Oct 24, 2012,

Re: [rt-users] Error When Upgrade-Database from 3.8.1 to 3.8.2

On Thu, Oct 25, 2012 at 10:03:51AM -0400, Rutgers Marine wrote: I ran the upgrade the first time as you indicated just let it run from 3.2.2 to 4.0.7, and that failed as well. So I went back through the docs and the was a step that stated to stop after 3.8.7. How did it fail? 3.8.2 isn't after

Re: [rt-users] Error When Upgrade-Database from 3.8.1 to 3.8.2

On Mon, Oct 22, 2012 at 05:13:57PM -0400, Cynthia Roe wrote: I am in the process of upgrade our RT environment from 3.2.2 to 4.0.7. So far I have been able to upgrade successfully from 3.2.2 to 3.8.1. However, when I run the $ make upgrade-database from 3.8.1 to 3.8.2 I received the following

[rt-users] Error When Upgrade-Database from 3.8.1 to 3.8.2

Hi, New install for RT 4 Centos 6.3 running in OSX Parrallels container (test server) MySQL 5.1.61 Perl v5.10.1 mod_perl 2.0.4-10 mod_fastcgi-2.4.6 I am in the process of upgrade our RT environment from 3.2.2 to 4.0.7. So far I have been able to upgrade successfully from 3.2.2 to 3.8.1.

[rt-users] Error RT 3.8 / Perl 5.16 / FreeBSD 9: Anybody has seen this?

I have a webserver running RT 3.8.7. It has been in production for over a year. I'm migrating to a new server (FreeBSD 9.0-RELEASE-p3) using the same RT configuration and database, but I get an http error when I try to launch the web interface. I collected the following log, right after restarting

Re: [rt-users] Error RT 3.8 / Perl 5.16 / FreeBSD 9: Anybody has seen this?

On 10/01/2012 10:29 AM, barainty-rtus...@citytwist.com wrote: [Thu Sep 27 21:27:30 2012] [warning]: [Mason] Cannot resolve file to component: /usr/local/share/html/index.html (is file outside component root?) at /usr/local/lib/perl5/site_perl/5.16.0/HTML/Macal/lib/perl5/site_perl/5.16.0/

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