Re: Problems viewing messages

[Rick Merrill]

Norman Fuchs wrote on 10/05/2015 2:36 PM:
I have been running SM 2.25 (under windows 8.1), since I haven't updated because of 
the sync problem.  Now that I see that my waiting is no longer sensible, I tried to 
update to 2.33.1 and also to 2.38.  In both cases I am unable to view my messages 
with the updates.  The list of folders, messages, etc. is complete, but the 
messages do not appear when clicked on.  I have gone back and forth from 2.25 to 
these newer versions. Unfortunately, now when I am using 2.25, I can view my 
messages -- but no attachments! This is a new problem. The attachment paper clip 
shows in the message list, but when I view the message (any message with an 
attachment) there's no indication in the message pane that there's any attachment, 
so I have nothing to click on.


Please, does anyone have a suggestion for me?

Norm Fuchs

Could you have disabled some or all of Javascript?

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Re: Problems viewing messages

[Mason83]

On 12/10/2015 22:58, chicagofan wrote:

> I don't have that add on installed, & just discovered today [since I 
> posted that earlier message] that Password Manager in SM 2.26.1 is wonky 
> too.  I didn't know it had changed in this version that's why I hadn't 
> checked it.  At first it wouldn't give me anything but cookies, but I 
> just kept flipping around the choices ... and finally I must have backed 
> my way into the password list.  ;)

I was delighted to find that the old password manager still
lives somewhere in SM's belly:

chrome://passwordmgr/content/passwordManager.xul

Regards.

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Re: Problems viewing messages

[mozilla-lists . mbourne]

chicagofan wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:


I created a new profile and ran in safe mode.  The mail & newsgroup
messages were just fine, as they should be, with headers & attachments
in view.  I took this to indicate that some add-on was causing a
problem, so I went back to the old (default) profile and disabled a
couple of addons.  That seems to have done the trick.  So, encouraged by
this success, I tried to update from SM 2.25, which I was using, to SM
2.38.  All looked OK, until I discovered that all my passwords were
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25
and all is working fine.  I'd like to update, but not if I have to lose
all my passwords!


Do you have the Remember Passwords extension installed?

Known Issues


The Remember Passwords add-on breaks password handling. Please disable
or uninstall this add-on using the Add-ons Manager.


I don't have that add on installed, & just discovered today [since I
posted that earlier message] that Password Manager in SM 2.26.1 is wonky
too.  I didn't know it had changed in this version that's why I hadn't
checked it.  At first it wouldn't give me anything but cookies, but I
just kept flipping around the choices ... and finally I must have backed
my way into the password list.  ;)

Seriously, it isn't working right, but as long as I can eventually get
to the password list, and it will work on web sites, I'll live with
it.   I just wanted to post this, because I felt that I left the
impression that everything was working "right" in 2.26.1, when it's not,
at least for me.  :)
bj


Does this mean saved passwords may have been working in 2.38 as well, 
but you hadn't found them in the data manager?


The "data manager" shows all sorts of data associated with web sites in 
one place - cookies, passwords, etc. If you select "Passwords only" 
instead of "All data" from the dropdown in the top left, you'll have a 
list of just the sites for which you've saved passwords. When you click 
a domain in the list on the left, you may then need to select the 
"Passwords" tab at the top to see the passwords.


If saved passwords are still not working, try running the new version 
with add-ons disabled. Help > Restart with Add-ons Disabled, or launch 
SeaMonkey using "SeaMonkey (Safe Mode)" from the start menu. Although 
you don't have the Remember Passwords extension, it's possible that 
another add-on causes problems. I think I've seen mention of at least on 
other than Remember Passwords which causes problems, but can't remember 
the name right now.


Mark.

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Re: Passwords lost after upgrade [Was: Problems viewing messages]

[Norman Fuchs]

mozilla-lists.mbou...@spamgourmet.com wrote:

Norman Fuchs wrote:

I tried to update from SM 2.25, which I was using, to SM
2.38.  All looked OK, until I discovered that all my passwords were
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25
and all is working fine.  I'd like to update, but not if I have to lose
all my passwords!


I ran across a few quirks when updating from 2.26.1 to 2.33. As far as I
can tell from a related bug report
(https://bugzilla.mozilla.org/show_bug.cgi?id=1092810#c16), it looks
like any update from <=2.30 to >=2.31 is probably affected.

Since it sounds like your passwords are still working having reverted to
2.25, try the following:
- Create a backup of your profile (just in case!)
- In 2.25, remove the master password; ise Edit > Preferences > Privacy
& Security > Master Passwords > Change Password, enter the current
password and leave the new password blank (DO NOT use "Reset Password"
as that clears all your stored passwords).
- Upgrade to the latest version.
- Check that the passwords are still there.
- Set the master password again.

Details of my experiences posted to this list are archived here:


Don't just copy the steps in my first post there though - removing the
master password before updating is a much easier workaround which I
didn't come across until later!

I hope that helps.

Mark.

I'm embarrassed to admit that i don't use a master password, so I would 
guess this is not my problem.


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Passwords lost after upgrade [Was: Problems viewing messages]

[mozilla-lists . mbourne]

Norman Fuchs wrote:

I tried to update from SM 2.25, which I was using, to SM
2.38.  All looked OK, until I discovered that all my passwords were
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25
and all is working fine.  I'd like to update, but not if I have to lose
all my passwords!


I ran across a few quirks when updating from 2.26.1 to 2.33. As far as I 
can tell from a related bug report 
(https://bugzilla.mozilla.org/show_bug.cgi?id=1092810#c16), it looks 
like any update from <=2.30 to >=2.31 is probably affected.


Since it sounds like your passwords are still working having reverted to 
2.25, try the following:

- Create a backup of your profile (just in case!)
- In 2.25, remove the master password; ise Edit > Preferences > Privacy 
& Security > Master Passwords > Change Password, enter the current

password and leave the new password blank (DO NOT use "Reset Password"
as that clears all your stored passwords).
- Upgrade to the latest version.
- Check that the passwords are still there.
- Set the master password again.

Details of my experiences posted to this list are archived here:

Don't just copy the steps in my first post there though - removing the 
master password before updating is a much easier workaround which I 
didn't come across until later!


I hope that helps.

Mark.

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Re: Problems viewing messages

[chicagofan]

Norman Fuchs wrote:

Norman Fuchs wrote:

Norman Fuchs wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned 
everything

else so someone who reads this can focus on the main issue and perhaps
help you.


Thanks for your help.  I hope someone can help me.  I can use
Thunderbird to read my mail & access my attachments, but I'd rather use
SM.  Another piece of information that might help:  if I print a 
message
in SM, I get the headers, but they don't appear when viewing the 
message.

I have found an old, old bug that might be relevant, but I'm not
tech-savvy enough to know what to do:

Bug 106461 - header pane disappears in three-pane window (caused by
corrupt abook.mab)


I am reposting this plea, since I have not been able to solve my 
problem, and I am still optimistic that someone out there can help.  
In short, I believe, my problem is that I see NO header pane for any 
of my messages, in any of my accounts.


I had that problem once, with a theme I was using.  I reverted to an old 
theme and the problem went away.


I haven't read this whole thread, so I'm wondering if you've updated SM 
... or a theme lately?  Maybe they aren't compatible, if so?

bj
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Re: Problems viewing messages

[Norman Fuchs]

chicagofan wrote:

Norman Fuchs wrote:

Norman Fuchs wrote:

Norman Fuchs wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned
everything
else so someone who reads this can focus on the main issue and perhaps
help you.


Thanks for your help.  I hope someone can help me.  I can use
Thunderbird to read my mail & access my attachments, but I'd rather use
SM.  Another piece of information that might help:  if I print a
message
in SM, I get the headers, but they don't appear when viewing the
message.

I have found an old, old bug that might be relevant, but I'm not
tech-savvy enough to know what to do:

Bug 106461 - header pane disappears in three-pane window (caused by
corrupt abook.mab)



I am reposting this plea, since I have not been able to solve my
problem, and I am still optimistic that someone out there can help. In
short, I believe, my problem is that I see NO header pane for any of
my messages, in any of my accounts.


I had that problem once, with a theme I was using.  I reverted to an old
theme and the problem went away.

I haven't read this whole thread, so I'm wondering if you've updated SM
... or a theme lately?  Maybe they aren't compatible, if so?
bj
I created a new profile and ran in safe mode.  The mail & newsgroup 
messages were just fine, as they should be, with headers & attachments 
in view.  I took this to indicate that some add-on was causing a 
problem, so I went back to the old (default) profile and disabled a 
couple of addons.  That seems to have done the trick.  So, encouraged by 
this success, I tried to update from SM 2.25, which I was using, to SM 
2.38.  All looked OK, until I discovered that all my passwords were 
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25 
and all is working fine.  I'd like to update, but not if I have to lose 
all my passwords!


And to answer your question, I have never changed my theme from the default.

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Re: Problems viewing messages

[chicagofan]

Norman Fuchs wrote:

chicagofan wrote:

Norman Fuchs wrote:

Norman Fuchs wrote:

Norman Fuchs wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:

As I said at the end of my last message, I have NO Subject: 
line, so

I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal. No matter 
which

one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned
everything
else so someone who reads this can focus on the main issue and 
perhaps

help you.


Thanks for your help.  I hope someone can help me.  I can use
Thunderbird to read my mail & access my attachments, but I'd 
rather use

SM.  Another piece of information that might help:  if I print a
message
in SM, I get the headers, but they don't appear when viewing the
message.

I have found an old, old bug that might be relevant, but I'm not
tech-savvy enough to know what to do:

Bug 106461 - header pane disappears in three-pane window (caused by
corrupt abook.mab)



I am reposting this plea, since I have not been able to solve my
problem, and I am still optimistic that someone out there can help. In
short, I believe, my problem is that I see NO header pane for any of
my messages, in any of my accounts.


I had that problem once, with a theme I was using.  I reverted to an old
theme and the problem went away.

I haven't read this whole thread, so I'm wondering if you've updated SM
... or a theme lately?  Maybe they aren't compatible, if so?
bj
I created a new profile and ran in safe mode.  The mail & newsgroup 
messages were just fine, as they should be, with headers & attachments 
in view.  I took this to indicate that some add-on was causing a 
problem, so I went back to the old (default) profile and disabled a 
couple of addons.  That seems to have done the trick.  So, encouraged 
by this success, I tried to update from SM 2.25, which I was using, to 
SM 2.38.  All looked OK, until I discovered that all my passwords were 
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25 
and all is working fine.  I'd like to update, but not if I have to 
lose all my passwords!


And to answer your question, I have never changed my theme from the 
default.


I'm delighted you've solved your problem, and apologize for jumping in 
when I hadn't read the entire thread ... and not helping either.  :)


I'm still on SM 2.26.1, and just updated to that in recent weeks, 
because of problems like you and others have experienced with the latest 
versions.   I was pleasantly surprised that my theme still worked with 
2.26.1.   :)

bj
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Re: Problems viewing messages

[Paul B. Gallagher]

Norman Fuchs wrote:


I created a new profile and ran in safe mode.  The mail & newsgroup
messages were just fine, as they should be, with headers & attachments
in view.  I took this to indicate that some add-on was causing a
problem, so I went back to the old (default) profile and disabled a
couple of addons.  That seems to have done the trick.  So, encouraged by
this success, I tried to update from SM 2.25, which I was using, to SM
2.38.  All looked OK, until I discovered that all my passwords were
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25
and all is working fine.  I'd like to update, but not if I have to lose
all my passwords!


Do you have the Remember Passwords extension installed?

Known Issues


The Remember Passwords add-on breaks password handling. Please disable 
or uninstall this add-on using the Add-ons Manager.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Problems viewing messages

[chicagofan]

Paul B. Gallagher wrote:

Norman Fuchs wrote:


I created a new profile and ran in safe mode.  The mail & newsgroup
messages were just fine, as they should be, with headers & attachments
in view.  I took this to indicate that some add-on was causing a
problem, so I went back to the old (default) profile and disabled a
couple of addons.  That seems to have done the trick.  So, encouraged by
this success, I tried to update from SM 2.25, which I was using, to SM
2.38.  All looked OK, until I discovered that all my passwords were
gone!  I tried SM 2.33, with the same result.  Now I'm back to SM 2.25
and all is working fine.  I'd like to update, but not if I have to lose
all my passwords!


Do you have the Remember Passwords extension installed?

Known Issues


The Remember Passwords add-on breaks password handling. Please disable 
or uninstall this add-on using the Add-ons Manager.


I don't have that add on installed, & just discovered today [since I 
posted that earlier message] that Password Manager in SM 2.26.1 is wonky 
too.  I didn't know it had changed in this version that's why I hadn't 
checked it.  At first it wouldn't give me anything but cookies, but I 
just kept flipping around the choices ... and finally I must have backed 
my way into the password list.  ;)


Seriously, it isn't working right, but as long as I can eventually get 
to the password list, and it will work on web sites, I'll live with 
it.   I just wanted to post this, because I felt that I left the 
impression that everything was working "right" in 2.26.1, when it's not, 
at least for me.  :)

bj
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Re: Problems viewing messages

[Norman Fuchs]

Norman Fuchs wrote:

Norman Fuchs wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned everything
else so someone who reads this can focus on the main issue and perhaps
help you.


Thanks for your help.  I hope someone can help me.  I can use
Thunderbird to read my mail & access my attachments, but I'd rather use
SM.  Another piece of information that might help:  if I print a message
in SM, I get the headers, but they don't appear when viewing the message.

I have found an old, old bug that might be relevant, but I'm not
tech-savvy enough to know what to do:

Bug 106461 - header pane disappears in three-pane window (caused by
corrupt abook.mab)


I am reposting this plea, since I have not been able to solve my 
problem, and I am still optimistic that someone out there can help.  In 
short, I believe, my problem is that I see NO header pane for any of my 
messages, in any of my accounts.

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Re: Problems viewing messages

[Mason83]

On 12/10/2015 06:14, Norman Fuchs wrote:
> Norman Fuchs wrote:
>> Norman Fuchs wrote:
>>> Paul B. Gallagher wrote:
 Norman Fuchs wrote:

> As I said at the end of my last message, I have NO Subject: line, so
> I cannot click on any little triangle to its left. In fact, as I
> said, I have NO
>
>> Subject:, To:, From:, CC:, Date:.
>
> There is an option to view Headers as all or normal.  No matter which
> one I check, I get no header.

 Ah, sorry.

 Unfortunately, I don't know how to fix that, but I've pruned everything
 else so someone who reads this can focus on the main issue and perhaps
 help you.

>>> Thanks for your help.  I hope someone can help me.  I can use
>>> Thunderbird to read my mail & access my attachments, but I'd rather use
>>> SM.  Another piece of information that might help:  if I print a message
>>> in SM, I get the headers, but they don't appear when viewing the message.
>> I have found an old, old bug that might be relevant, but I'm not
>> tech-savvy enough to know what to do:
>>
>> Bug 106461 - header pane disappears in three-pane window (caused by
>> corrupt abook.mab)
>>
>>
> I am reposting this plea, since I have not been able to solve my 
> problem, and I am still optimistic that someone out there can help.  In 
> short, I believe, my problem is that I see NO header pane for any of my 
> messages, in any of my accounts.

I would try a fresh new profile, and in safe mode.

If you still see the problem, I would reinstall.
If the problem is gone, it is either an extension or something
common to your profiles.

Regards.

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Re: Problems viewing messages

[Norman Fuchs]

Norman Fuchs wrote:

Paul B. Gallagher wrote:

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned everything
else so someone who reads this can focus on the main issue and perhaps
help you.


Thanks for your help.  I hope someone can help me.  I can use
Thunderbird to read my mail & access my attachments, but I'd rather use
SM.  Another piece of information that might help:  if I print a message
in SM, I get the headers, but they don't appear when viewing the message.
I have found an old, old bug that might be relevant, but I'm not 
tech-savvy enough to know what to do:


Bug 106461 - header pane disappears in three-pane window (caused by 
corrupt abook.mab)



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Re: Problems viewing messages

[Norman Fuchs]

Paul B. Gallagher wrote:

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned everything
else so someone who reads this can focus on the main issue and perhaps
help you.

Thanks for your help.  I hope someone can help me.  I can use 
Thunderbird to read my mail & access my attachments, but I'd rather use 
SM.  Another piece of information that might help:  if I print a message 
in SM, I get the headers, but they don't appear when viewing the message.

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Re: Problems viewing messages

[Norman Fuchs]

Paul B. Gallagher wrote:

Norman Fuchs wrote:


Paul B. Gallagher wrote:


The attachment pane is normally hidden unless you click the little
triangle to the left of the "Subject:" line. (That triangle also reveals
details like From:, To:, etc.) Once you reveal it, you can then
right-click filenames to save attachments, open them, etc. This is true
in all the versions you mention.

As for viewing the messages themselves, what happens if you double-click
instead of single-clicking? Don't you get a new window with the message
displayed?


I don't know what you mean by an "attachment pane."  I have chosen to
display details like Recipient, Subject, Attachment paperclip, From,
Date, Size.  There are headers for all these in my listing of messages
in each mail folder.  This info is in the pane above the one in which
the message itself is displayed. Until today, when I played around with
updating, if the message had an attachment there would be a listing of
attachments at the top of the message (maybe that's what you mean by the
attachment pane), and I could access the attachment by clicking on the
relevant attachment.  Left-click to open the attachment, right click to
get a drop down menu to do what you mention.

Ahhh, now I begin to see what you're saying -- my messages no longer
have any headers displayed:  no Subject:, To:, From:, CC:, Date:.  How
do I get this back?


Please read the first two lines of my previous message.



As I said at the end of my last message, I have NO Subject: line, so I 
cannot click on any little triangle to its left.  In fact, as I said, I 
have NO



 Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which 
one I check, I get no header.




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Re: Problems viewing messages

[Paul B. Gallagher]

Norman Fuchs wrote:


As I said at the end of my last message, I have NO Subject: line, so
I cannot click on any little triangle to its left. In fact, as I
said, I have NO


Subject:, To:, From:, CC:, Date:.


There is an option to view Headers as all or normal.  No matter which
one I check, I get no header.


Ah, sorry.

Unfortunately, I don't know how to fix that, but I've pruned everything 
else so someone who reads this can focus on the main issue and perhaps 
help you.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Problems viewing messages

[Norman Fuchs]

I have been running SM 2.25 (under windows 8.1), since I haven't updated 
because of the sync problem.  Now that I see that my waiting is no 
longer sensible, I tried to update to 2.33.1 and also to 2.38.  In both 
cases I am unable to view my messages with the updates.  The list of 
folders, messages, etc. is complete, but the messages do not appear when 
clicked on.  I have gone back and forth from 2.25 to these newer 
versions.  Unfortunately, now when I am using 2.25, I can view my 
messages -- but no attachments! This is a new problem. The attachment 
paper clip shows in the message list, but when I view the message (any 
message with an attachment) there's no indication in the message pane 
that there's any attachment, so I have nothing to click on.


Please, does anyone have a suggestion for me?

Norm Fuchs
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Re: Problems viewing messages

[Norman Fuchs]

Barry Edwin Gilmour wrote:

Norman Fuchs wrote on 06/10/15 02:36:

I have been running SM 2.25 (under windows 8.1), since I haven't
updated because of the sync problem.  Now that I see that my waiting
is no longer sensible, I tried to update to 2.33.1 and also to 2.38.
In both cases I am unable to view my messages with the updates.  The
list of folders, messages, etc. is complete, but the messages do not
appear when clicked on.  I have gone back and forth from 2.25 to these
newer versions.  Unfortunately, now when I am using 2.25, I can view
my messages -- but no attachments! This is a new problem. The
attachment paper clip shows in the message list, but when I view the
message (any message with an attachment) there's no indication in the
message pane that there's any attachment, so I have nothing to click on.

Please, does anyone have a suggestion for me?

Norm Fuchs

Maybe Messaging's "View / _D_isplay Attachments Inline" menu item isn't
checked.


No, that's checked.

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Re: Problems viewing messages

[Norman Fuchs]

Mason83 wrote:

On 05/10/2015 20:36, Norman Fuchs wrote:

I have been running SM 2.25 (under windows 8.1), since I haven't updated
because of the sync problem.  Now that I see that my waiting is no
longer sensible, I tried to update to 2.33.1 and also to 2.38.  In both
cases I am unable to view my messages with the updates.  The list of
folders, messages, etc. is complete, but the messages do not appear when
clicked on.  I have gone back and forth from 2.25 to these newer
versions.  Unfortunately, now when I am using 2.25, I can view my
messages -- but no attachments! This is a new problem. The attachment
paper clip shows in the message list, but when I view the message (any
message with an attachment) there's no indication in the message pane
that there's any attachment, so I have nothing to click on.

Please, does anyone have a suggestion for me?


Did you try right clicking on a folder, then Properties,
then Repair Folder?

I tried that and there was no change.  The problem is affecting all 
folders, in any case.  Also, there's an odd behavior when I go from one 
folder to another:  I cannot go directly.  If I want to go from folder 1 
to folder 2, for example, I have to click in this order: 3,2, where 
folder 3 is any other one.  When I click on 3, nothing apparently 
happens -- i.e., I still see the message list for 1 -- but when I then 
click on 2, I get the list for 2.  I hope this is clear.


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Re: Problems viewing messages

[Mason83]

On 05/10/2015 20:36, Norman Fuchs wrote:
> I have been running SM 2.25 (under windows 8.1), since I haven't updated 
> because of the sync problem.  Now that I see that my waiting is no 
> longer sensible, I tried to update to 2.33.1 and also to 2.38.  In both 
> cases I am unable to view my messages with the updates.  The list of 
> folders, messages, etc. is complete, but the messages do not appear when 
> clicked on.  I have gone back and forth from 2.25 to these newer 
> versions.  Unfortunately, now when I am using 2.25, I can view my 
> messages -- but no attachments! This is a new problem. The attachment 
> paper clip shows in the message list, but when I view the message (any 
> message with an attachment) there's no indication in the message pane 
> that there's any attachment, so I have nothing to click on.
> 
> Please, does anyone have a suggestion for me?

Did you try right clicking on a folder, then Properties,
then Repair Folder?

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Re: Problems viewing messages

[Barry Edwin Gilmour]

Norman Fuchs wrote on 06/10/15 02:36:
> I have been running SM 2.25 (under windows 8.1), since I haven't
> updated because of the sync problem.  Now that I see that my waiting
> is no longer sensible, I tried to update to 2.33.1 and also to 2.38. 
> In both cases I am unable to view my messages with the updates.  The
> list of folders, messages, etc. is complete, but the messages do not
> appear when clicked on.  I have gone back and forth from 2.25 to these
> newer versions.  Unfortunately, now when I am using 2.25, I can view
> my messages -- but no attachments! This is a new problem. The
> attachment paper clip shows in the message list, but when I view the
> message (any message with an attachment) there's no indication in the
> message pane that there's any attachment, so I have nothing to click on.
>
> Please, does anyone have a suggestion for me?
>
> Norm Fuchs
Maybe Messaging's "View / _D_isplay Attachments Inline" menu item isn't
checked.
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Re: Problems viewing messages

[Paul B. Gallagher]

Norman Fuchs wrote:


I have been running SM 2.25 (under windows 8.1), since I haven't updated
because of the sync problem.  Now that I see that my waiting is no
longer sensible, I tried to update to 2.33.1 and also to 2.38.  In both
cases I am unable to view my messages with the updates.  The list of
folders, messages, etc. is complete, but the messages do not appear when
clicked on.  I have gone back and forth from 2.25 to these newer
versions.  Unfortunately, now when I am using 2.25, I can view my
messages -- but no attachments! This is a new problem. The attachment
paper clip shows in the message list, but when I view the message (any
message with an attachment) there's no indication in the message pane
that there's any attachment, so I have nothing to click on.

Please, does anyone have a suggestion for me?


The attachment pane is normally hidden unless you click the little 
triangle to the left of the "Subject:" line. (That triangle also reveals 
details like From:, To:, etc. Once you reveal it, you can then 
right-click filenames to save attachments, open them, etc. This is true 
in all the versions you mention.


As for viewing the messages themselves, what happens if you double-click 
instead of single-clicking? Don't you get a new window with the message 
displayed?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Problems viewing messages

[Norman Fuchs]

Paul B. Gallagher wrote:

Norman Fuchs wrote:


I have been running SM 2.25 (under windows 8.1), since I haven't updated
because of the sync problem.  Now that I see that my waiting is no
longer sensible, I tried to update to 2.33.1 and also to 2.38.  In both
cases I am unable to view my messages with the updates.  The list of
folders, messages, etc. is complete, but the messages do not appear when
clicked on.  I have gone back and forth from 2.25 to these newer
versions.  Unfortunately, now when I am using 2.25, I can view my
messages -- but no attachments! This is a new problem. The attachment
paper clip shows in the message list, but when I view the message (any
message with an attachment) there's no indication in the message pane
that there's any attachment, so I have nothing to click on.

Please, does anyone have a suggestion for me?


The attachment pane is normally hidden unless you click the little
triangle to the left of the "Subject:" line. (That triangle also reveals
details like From:, To:, etc. Once you reveal it, you can then
right-click filenames to save attachments, open them, etc. This is true
in all the versions you mention.

As for viewing the messages themselves, what happens if you double-click
instead of single-clicking? Don't you get a new window with the message
displayed?

I don't know what you mean by an "attachment pane."  I have chosen to 
display details like Recipient, Subject, Attachment paperclip, From, 
Date, Size.  There are headers for all these in my listing of messages 
in each mail folder.  This info is in the pane above the one in which 
the message itself is displayed. Until today, when I played around with 
updating, if the message had an attachment there would be a listing of 
attachments at the top of the message (maybe that's what you mean by the 
attachment pane), and I could access the attachment by clicking on the 
relevant attachment.  Left-click to open the attachment, right click to 
get a drop down menu to do what you mention.


Ahhh, now I begin to see what you're saying -- my messages no longer 
have any headers displayed:  no Subject:, To:, From:, CC:, Date:.  How 
do I get this back?



As for viewing the messages themselves, if I double click I get a new 
window just as you say, but it's the same -- i.e., no indication of 
attachments.

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Re: Problems viewing messages

[Paul B. Gallagher]

Norman Fuchs wrote:


Paul B. Gallagher wrote:


The attachment pane is normally hidden unless you click the little
triangle to the left of the "Subject:" line. (That triangle also reveals
details like From:, To:, etc.) Once you reveal it, you can then
right-click filenames to save attachments, open them, etc. This is true
in all the versions you mention.

As for viewing the messages themselves, what happens if you double-click
instead of single-clicking? Don't you get a new window with the message
displayed?


I don't know what you mean by an "attachment pane."  I have chosen to
display details like Recipient, Subject, Attachment paperclip, From,
Date, Size.  There are headers for all these in my listing of messages
in each mail folder.  This info is in the pane above the one in which
the message itself is displayed. Until today, when I played around with
updating, if the message had an attachment there would be a listing of
attachments at the top of the message (maybe that's what you mean by the
attachment pane), and I could access the attachment by clicking on the
relevant attachment.  Left-click to open the attachment, right click to
get a drop down menu to do what you mention.

Ahhh, now I begin to see what you're saying -- my messages no longer
have any headers displayed:  no Subject:, To:, From:, CC:, Date:.  How
do I get this back?


Please read the first two lines of my previous message.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Viewing messages

[NO]

Mark Hansen wrote:

On 01/20/09 06:13, Samuel S wrote:

Mark Hansen wrote:

On 01/19/09 15:14, NO wrote:

Mark Hansen wrote:

On 01/19/09 09:30, NO wrote:

Peter Potamus the Purple Hippo wrote:

Samuel S wrote:

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have 
received before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.

try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a 
blank message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS

then try File, Compact Folders.  Did that help?

If not, then close SM, and delete all the *.msf files. Did that help?


P3H,

Thank you again for the suggestions. I have completed compacting the 
folders and deleted the *.msf files and still cannot read the messages. 
I also, have looked at the edit  preferences to determine if there is 
something there which might affect the ability to read these messages 
and could not find one.


Any ideas there?

Thank you again,

Samuel

I wonder if you are now pointing to a different profile. If you have
SeaMonkey open, go to Tools - Switch Profile and see if more than
one is listed. If there are, try switching to the other profile(s) and
see if your messages are there.

Best Regards,

Mark,

Thank you for the input. There is only one profile there. Maybe I need 
to consider adding a profile?


Thank you - Samuel

Well, the profile is where all the application settings, e-mail, etc.
are stored, and there is always one there.

If you add a new profile, you can see if a bad setting in your existing
profile is causing problems, but I wouldn't expect your e-mail to show up
there, as the e-mail will (should?) be in the original profile.

I think the next step is to look in your profile directory and see if the
e-mail files are there.

By the way, do you use POP e-mail? Do you leave your messages on the server?
The way most people use e-mail, they use POP and download the messages to
their local machine. In this case, each mail folder will be a separate
file under your profile directory.

Are the mail folder files there?


Mark,

I do use POP e-mail for most of the accounts, in fact it is the only 
format with the account which I Am having challenges, permits.


Also, do you think if a total re installation of SM 1.1.14 would be the 
ticket to correct this?


Thank you all again.

SamuelS


No. If you've looked in your profile directory and the mail folder files
are not there, re-installing SeaMonkey won't make them appear.

If the files really aren't there, then I have to wonder if you're looking
in the correct location. Someone else here usually provides some information
that helps locate the profile directory - perhaps they will chime-in now and
help?

Otherwise, I'm not sure what the problem is. Do you have a back-up of your
profile?

How about your disk?



Mark,

I think I was confused by your input. I need to be clear that you 
understand that the e-mails do show up in my in-box, yet there are a few 
which do not show any content or html content, which is not readable.


I have performed each step which P3H recommended and still receive a few 
messages a day which cannot be read. Some include e-bay and other 
professional messages I receive, which previously posed no problems at all.


Thank you again for your input and assistance.

SamuelS
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Re: Viewing messages

[Mark Hansen]

On 01/21/09 06:21, NO wrote:
 
 Mark,
 
 I think I was confused by your input. I need to be clear that you 
 understand that the e-mails do show up in my in-box, yet there are a few 
 which do not show any content or html content, which is not readable.
 
 I have performed each step which P3H recommended and still receive a few 
 messages a day which cannot be read. Some include e-bay and other 
 professional messages I receive, which previously posed no problems at all.
 
 Thank you again for your input and assistance.
 
 SamuelS

Oh... so you can see your e-mail folders which contain e-mail messages, but
when you open these messages, there appears to be no content?

What happens when you open the message, then use view - message source (or
Ctrl+U)? Does that show anything?

I've had cases where really old e-mail message content was no longer visible,
but if I look at the source, it is there. I never figured out what was
happening, as I was able to get the needed content from the source of the
message and move on.

I wonder if SeaMonkey knows that the message is there (through the use of
the index file?) but the actual message is not there? If true, I wonder
if the file containing the actual message content has become corrupted?

I'm afraid I don't know enough about how SeaMonkey maintains messages to
hazard much more than a guess. I would say restore from back-up.

Best Regards,

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Re: Viewing messages

[Rostyslaw Lewyckyj]

NO wrote:
. many levels snipped ...
I think I was confused by your input. I need to be clear that you 
understand that the e-mails do show up in my in-box, yet there are a few 
which do not show any content or html content, which is not readable.


I have performed each step which P3H recommended and still receive a few 
messages a day which cannot be read. Some include e-bay and other 
professional messages I receive, which previously posed no problems at all.


Thank you again for your input and assistance.

SamuelS


Here is what I suggest.
1) Create a new mail folder (workxx), can be in your current profile.
2) Move any/all unreadable messages to workxx
3) Load up one of the unreadable messages.
4) Dislplay the message source . Should be ^U
 4.1) Extract the message header + the first several lines of
  the message, and post them as a message here to the newsgroup.
5) Play with the View options: show message body as, show attachments,
 character encoding.

How does the message body look when you look at its source?
Is it present and readable?

--
Rostyk
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Re: Viewing messages

[Samuel S]

Mark Hansen wrote:

On 01/19/09 15:14, NO wrote:

Mark Hansen wrote:

On 01/19/09 09:30, NO wrote:

Peter Potamus the Purple Hippo wrote:

Samuel S wrote:

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have 
received before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.

try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a 
blank message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS

then try File, Compact Folders.  Did that help?

If not, then close SM, and delete all the *.msf files. Did that help?


P3H,

Thank you again for the suggestions. I have completed compacting the 
folders and deleted the *.msf files and still cannot read the messages. 
I also, have looked at the edit  preferences to determine if there is 
something there which might affect the ability to read these messages 
and could not find one.


Any ideas there?

Thank you again,

Samuel

I wonder if you are now pointing to a different profile. If you have
SeaMonkey open, go to Tools - Switch Profile and see if more than
one is listed. If there are, try switching to the other profile(s) and
see if your messages are there.

Best Regards,

Mark,

Thank you for the input. There is only one profile there. Maybe I need 
to consider adding a profile?


Thank you - Samuel


Well, the profile is where all the application settings, e-mail, etc.
are stored, and there is always one there.

If you add a new profile, you can see if a bad setting in your existing
profile is causing problems, but I wouldn't expect your e-mail to show up
there, as the e-mail will (should?) be in the original profile.

I think the next step is to look in your profile directory and see if the
e-mail files are there.

By the way, do you use POP e-mail? Do you leave your messages on the server?
The way most people use e-mail, they use POP and download the messages to
their local machine. In this case, each mail folder will be a separate
file under your profile directory.

Are the mail folder files there?



Mark,

I do use POP e-mail for most of the accounts, in fact it is the only 
format with the account which I Am having challenges, permits.


Also, do you think if a total re installation of SM 1.1.14 would be the 
ticket to correct this?


Thank you all again.

SamuelS
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Re: Viewing messages

[Samuel S]

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have received 
before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.


try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a blank 
message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS
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Re: Viewing messages

[Peter Potamus the Purple Hippo]

Samuel S wrote:

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have received 
before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.


try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a blank 
message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS


then try File, Compact Folders.  Did that help?

If not, then close SM, and delete all the *.msf files. 
Did that help?


--
*IMPORTANT*: Sorry folks, but I cannot provide email 
help Emails to me may become public


Notice: This posting is protected under the Free Speech 
Laws, which applies everywhere in the FREE world, 
except for some strange reason, not to the mozilla.org 
newsgroup servers, where your posting may get you banned.


Peter Potamus  His Magic Flying Balloon:
http://melaman2.com/cartoons/singles/mp3/p-potamus.mp3
http://www.toonopedia.com/potamus.htm
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Re: Viewing messages

[NO]

Peter Potamus the Purple Hippo wrote:

Samuel S wrote:

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have 
received before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.


try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a 
blank message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS


then try File, Compact Folders.  Did that help?

If not, then close SM, and delete all the *.msf files. Did that help?



P3H,

Thank you again for the suggestions. I have completed compacting the 
folders and deleted the *.msf files and still cannot read the messages. 
I also, have looked at the edit  preferences to determine if there is 
something there which might affect the ability to read these messages 
and could not find one.


Any ideas there?

Thank you again,

Samuel
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Re: Viewing messages

[Mark Hansen]

On 01/19/09 09:30, NO wrote:
 Peter Potamus the Purple Hippo wrote:
 Samuel S wrote:
 Peter Potamus the Purple Hippo wrote:
 NO wrote:
 Hello all.. I have encountered this before and fixed it, yet cannot 
 remember how to now.

 There are a few messages which I receive that are totally in code, 
 then others are blank and unreadable.

 These messages are from people or organizations which I have 
 received before and can read on other computers.

 I Am using SM 1.1.14 and Vista business.

 Thank you again.

 try View, Message Body As, Original HTML.  Did that work?

 P3H,

 Thank you for the response. I have just tried that, although it was 
 already checked.

 It still remains the same, not being able to read the message or a 
 blank message.

 Thank you, I do appreciate all you do around the groups here to help.

 SameulS
 
 then try File, Compact Folders.  Did that help?
 
 If not, then close SM, and delete all the *.msf files. Did that help?
 
 
 P3H,
 
 Thank you again for the suggestions. I have completed compacting the 
 folders and deleted the *.msf files and still cannot read the messages. 
 I also, have looked at the edit  preferences to determine if there is 
 something there which might affect the ability to read these messages 
 and could not find one.
 
 Any ideas there?
 
 Thank you again,
 
 Samuel

I wonder if you are now pointing to a different profile. If you have
SeaMonkey open, go to Tools - Switch Profile and see if more than
one is listed. If there are, try switching to the other profile(s) and
see if your messages are there.

Best Regards,
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Re: Viewing messages

[NO]

Mark Hansen wrote:

On 01/19/09 09:30, NO wrote:

Peter Potamus the Purple Hippo wrote:

Samuel S wrote:

Peter Potamus the Purple Hippo wrote:

NO wrote:
Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, 
then others are blank and unreadable.


These messages are from people or organizations which I have 
received before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.

try View, Message Body As, Original HTML.  Did that work?


P3H,

Thank you for the response. I have just tried that, although it was 
already checked.


It still remains the same, not being able to read the message or a 
blank message.


Thank you, I do appreciate all you do around the groups here to help.

SameulS

then try File, Compact Folders.  Did that help?

If not, then close SM, and delete all the *.msf files. Did that help?


P3H,

Thank you again for the suggestions. I have completed compacting the 
folders and deleted the *.msf files and still cannot read the messages. 
I also, have looked at the edit  preferences to determine if there is 
something there which might affect the ability to read these messages 
and could not find one.


Any ideas there?

Thank you again,

Samuel


I wonder if you are now pointing to a different profile. If you have
SeaMonkey open, go to Tools - Switch Profile and see if more than
one is listed. If there are, try switching to the other profile(s) and
see if your messages are there.

Best Regards,


Mark,

Thank you for the input. There is only one profile there. Maybe I need 
to consider adding a profile?


Thank you - Samuel
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Viewing messages

[NO]

Hello all.. I have encountered this before and fixed it, yet cannot 
remember how to now.


There are a few messages which I receive that are totally in code, then 
others are blank and unreadable.


These messages are from people or organizations which I have received 
before and can read on other computers.


I Am using SM 1.1.14 and Vista business.

Thank you again.
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