[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread Fabien Penso
On Wed, Sep 16, 2009 at 7:00 AM, Matthew Ranney m...@ranney.com wrote: Hey Alex, would you consider just giving everybody their money back if they aren't 100% satisfied? Hi guys. I have been developing an iPhone application for push called notifications : www.appnotifications.com I've added

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread WyoKnott
I seem to have opened a door that let in something ugly. Apparently I'm not the only one with concerns but at least I don't have a live application running that requires constant massaging. I believe my original question has been answered for now. Twitter guys: Since I'm currently unemployed I

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread citricsquid
This. I've always thought that the obvious path would be to have unique error codes that never change. So if there's an auth fail it returns 1234 and 1234 corresponds to a specific message that is called externally. So we send the error code we're getting and it replies with the message and a

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread Waldron Faulkner
Thanks API team for implementing the cursoring, really needed it (could you tell!?). I have to go implement that right now. On Sep 16, 9:24 am, citricsquid s...@samryan.co.uk wrote: This. I've always thought that the obvious path would be to have unique error codes that never change. So if

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread Alex Payne
For applications like yours, moving to the Streaming API will increase the quality of service for you and decrease load for us. A big part of building an effective application on our API is figuring out which methods to use and what strategies to use for retrieving information and sending updates

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread zippy_monster
On Sep 16, 10:37 am, Alex Payne a...@twitter.com wrote: Often times, we don't hear from unhappy developers until they're already outraged and posting on their blogs or in this group. Please: give us a chance to help you out first. We may not always be able to make your particular issues our

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread Alex Payne
I completely agree. As I said, we can't always make someone's pet issue our top priority. Given that we have basically 2.5 full-time engineers on our team, that can mean waiting weeks or months for a fix to a lower-priority issue. But we should absolutely be communicating during that wait, and

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread zippy_monster
On Sep 16, 1:41 pm, Alex Payne a...@twitter.com wrote: One thing I have noticed, though, is developers going through our user support track (viahttp://help.twitter.com) rather than contacting the Platform Team via a...@twitter.com or by filing an issue on our issue tracker. Our user support

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-16 Thread Alex Payne
Generally, the folks on the Platform Team aren't set up with accounts for the user-facing support system. That's why we try to keep things on the Google Code issue tracker - it's in public, it's easier for our team to manage, and it's easier for other developers to discover bugs so we get fewer

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Ryan Sarver
WyoKnott, Thanks for your email. We really appreciate the candid feedback and definitely is not something we want to see happening. I would like to hear more about what you mean by not stable enough and what specific issues we can work on that would get you to consider Twitter a platform worthy

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Waldron Faulkner
Ryan, please look no further than existing, accepted issues in the issues list for examples as to how this platform is not yet ready. One of your primary API calls, followers/ids (and friends/ids) is broken, and has been for more than a week now. Since paging is not working, and un-paged requests

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread mycroftt
I am only one person with too many irons in the fire. During the month or so that I spent actively working on the Twitter API project I had to go back and change partsmy code more than once, not because of my errors (plenty of those but not the subject of this communication), but because of

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Alex Payne
Waldron, We're looking into this issue, but it requires a great deal of coordination with the folks who work on our back-end infrastructure. When you ask for a list of denormalized IDs, that request spends very little time in API code, and most of its time talking to a back-end system that my

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Waldron Faulkner
OK Alex, thanks for that insight. I'm trying hard to be patient, but I hope you can understand that this issue is strangling my new business. Also, I don't see anything in the documentation which differentiates these social graph calls from those rising above support on a best- effort basis. I'm

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread zippy_monster
On Sep 15, 11:04 am, Alex Payne a...@twitter.com wrote: Please understand that the denormalized lists are currently provided to developers on a best-effort basis. For the vast majority of Twitter applications, this data isn't necessary. A specialized class of applications need this data, and

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Alex Payne
We're planning on doing just that: communicating more, monitoring the API via a third-party service from a variety of locales, and providing better documentation. We've got more developer support hires lined up, and more. Thanks for the list of what you'd like to see, and thanks for bearing with

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread PJB
Please also stop willy-nilly changing the error codes and error messages. Since your error messages are so often inaccurate, some of us have setup special rules to decipher what the errors actually are -- when you change the text or code, our rules break. For example, suspended users are/were

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Scott Haneda
Then maybe mark it in the docs as highly experimental, this way, people do not build their business plans around something. Make it clear, this feature could go away at any time. On Sep 15, 2009, at 11:04 AM, Alex Payne wrote: Please understand that the denormalized lists are currently

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Scott Haneda
Probably too late for this, but perhaps moving forward, it could be done... Twitter.com should move to using their own API. The tools they use to power their own site should be the same tools we use and rely on. In all reality, this seems a simpler approach, rather than pushing out code

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Jim Renkel
: Comments for the group and Twitter staff Probably too late for this, but perhaps moving forward, it could be done... Twitter.com should move to using their own API. The tools they use to power their own site should be the same tools we use and rely on. In all reality, this seems a simpler

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Alex Payne
] Re: Comments for the group and Twitter staff Probably too late for this, but perhaps moving forward, it could be done... Twitter.com should move to using their own API.  The tools they use to power their own site should be the same tools we use and rely on. In all reality, this seems

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Dean Collins
: Tuesday, September 15, 2009 5:16 PM To: twitter-development-talk@googlegroups.com Subject: [twitter-dev] Re: Comments for the group and Twitter staff The main twitter.com site already uses the API in some places. Our revised mobile site is built entirely on the API, and our Facebook application has

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Scott Haneda
I think the important part here is in some places. The problem is, twitter.com probably has 75% or more of the exposure. The lowly app developer hits a bug in the API, and people say wtf, works on twitter.com, this app sucks. Good to know that facebook and the mobile site are using the

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread PJB
-development-talk@googlegroups.com [mailto:twitter-development-t...@googlegroups.com] On Behalf Of Scott Haneda Sent: Tuesday, September 15, 2009 15:55 To: twitter-development-talk@googlegroups.com Subject: [twitter-dev] Re: Comments for the group and Twitter staff Probably too late

[twitter-dev] Re: Comments for the group and Twitter staff

2009-09-15 Thread Matthew Ranney
@googlegroups.com [mailto:twitter-development-t...@googlegroups.com] On Behalf Of Scott Haneda Sent: Tuesday, September 15, 2009 15:55 To: twitter-development-talk@googlegroups.com Subject: [twitter-dev] Re: Comments for the group and Twitter staff Probably too late for this, but perhaps moving