[uknof] Telstra LHC small colo / roof space

2016-02-02 Thread Phillip Baker
Anyone on here able to, or know someone who is able to, facilitate 1-2U of colo with minimal power and (crucially) roof space on LHC (assuming roof space on LHC available?) on a "short term" (accept that the likely minimum term, particularly for roof space, is 1 year) If you/they're happy to do it

Re: [uknof] Tracking BT MCT progress for VDSL hardware

2016-08-17 Thread Phillip Baker
On Tuesday, 16 August 2016, Neil J. McRae wrote: > > If you send me the details of what version and box I can take a look for > you. > While it's obviously good of you to offer to help out here - for the life of me - I cannot understand why information required to be in compliance with BTs own r

[uknof] Tracking BT MCT progress for VDSL hardware

2016-08-19 Thread Phillip Baker
Whoops, sent this direct to Neil only rather than reply-all to the list, Neil, you'll need to resend your reply (which is clearly intended for the list) to the list also, sorry :) On Thursday, 18 August 2016, Neil J. McRae wrote: > > On 18 Aug 2016, at 16:52, Mike Jenkins wrote: > > > If BT enco

Re: [uknof] IX-Reach / Console - gone down hill?

2016-09-02 Thread Phillip Baker
(I did it again and inadvertently replied offlist, apologies for the duplicate, Steve) On 2 September 2016 at 02:01, Stephen Wilcox wrote: > > Ben, all my vendor contracts renew for either 1 or 12mo periods depending > on vendor and all have 30-90d notice periods, serving notice a week before >

[uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-12 Thread Phillip Baker
Hi Being as brief as I can: * BT Local Business reseller (Converged Communications in Leeds) draws up agreement for telephony renewal at end of the previous term at request of mutual customer who (paraphrasing what the BTLB reseller told me when I rang them) has apparently told them "you need to

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-12 Thread Phillip Baker
process to hold users captive unfairly would be more constructive than this. On 12 January 2017 at 15:17, Phillip Baker wrote: > Hi > > Being as brief as I can: > > * BT Local Business reseller (Converged Communications in Leeds) draws up > agreement for telephony renewal at

Re: [uknof] BT EAD Chassis in Equicity Kilburn

2017-01-13 Thread Phillip Baker
(Reposting to list, head>desk) On 13 January 2017 at 10:29, Ben McKeegan wrote: > What was a bit surprising is that TH charged us more than twice their > standard cross connect install charge plus the usual annual rental fee, > despite not having to supply or terminate the cable themselves. I

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-16 Thread Phillip Baker
On 12 January 2017 at 15:57, Phillip Baker wrote: > I've been sent the details off-list by a kind soul detailing the Urgent > Service Restoration process which it seems passed Zen by, so we'll pursue > that in the first instance. > The Urgent Service Restoration has been r

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-16 Thread Phillip Baker
I've been prodded off-list with an offer to try and help so we'll hopefully be able to get a resolution faster than just ordering a migration back. On 16 January 2017 at 14:51, Paul Mansfield wrote: > On 16 January 2017 at 14:26, Phillip Baker > wrote: > > they've &

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-18 Thread Phillip Baker
On 16 January 2017 at 15:37, Brandon Butterworth wrote: > The simple answer is for the customer to tell the people who broke it > to get it restored or else all the stuff they renewed is not longer > renewed and will go elsewhere and they will be billed for damages > and cost of migration. > > BT

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-18 Thread Phillip Baker
On 18 January 2017 at 11:01, Peter Knapp wrote: > The sad thing is Phil, that we hear and deal with similar stories from > said BTLB outfit perhaps 3-4 times a month. > Which begs the question - is anyone at BT proper actually in charge of regulating the shysters to whom they lend their brand th

Re: [uknof] Undoing an unwanted FTTC migration (to BT)

2017-01-18 Thread Phillip Baker
Hi Neil You kindly tried to intervene off-list as I made reference to, but as I was at pains to point out to the BTLB a few days ago I should not have to exert myself to work around them or rely upon favours to fix messes of their creation, especially as this is way beneath your paygrade (and bein

[uknof] Available now/soon: 2 full racks in Telehouse East

2017-08-16 Thread Phillip Baker
Hello! Due to reorganisation into other sites, I will soon have two racks coming up soonish in TFM40 which I'm happy to provide on a 12 month minimum term with no setup charge and without deposit. First available ~1 week, second ~14th September. We'd need your term to start no later than the 1st

Re: [uknof] Available now/soon: 2 full racks in Telehouse East

2017-08-16 Thread Phillip Baker
*facepalm* ...and that pricing is of course excluding VAT. On 16 August 2017 at 14:15, Phillip Baker wrote: > Hello! > > Due to reorganisation into other sites, I will soon have two racks coming > up soonish in TFM40 which I'm happy to provide on a 12 month minimum term >

Re: [uknof] Fibre to remote areas

2017-08-22 Thread Phillip Baker
On Tue, 22 Aug 2017 at 14:23, Tom Hill wrote: > > Generally, however, when anyone says 'it's all the fault of many other > individuals', it usually begs the question: "are you sure it isn't just > you?" In fairness, while BT were a bit glacial at this sort of thing (and have recently made strid

Re: [uknof] Good ISPs in the UK

2017-09-25 Thread Phillip Baker
On Mon, 25 Sep 2017 at 12:43, JASON BOTHE wrote: > Thanks for the feedback. We are looking for purely wholesale ethernet > connectivity in the 1G+ plus range but believe we will solve a lot of our > traffic problems, CDN etc by joining LINX. Ok - sounds like you want IP Transit with BGP then?

[uknof] Who at Openreach can issue a LOA?

2018-07-16 Thread Phillip Baker
Hello Has anyone here ever managed to get an LOA out of Openreach (for us ordering a circuit to their DP in a closed-cabling facility), and if so, what department did it for you? Four phone calls has so far failed to get Openreach truly understanding what I need much less who can do it and both t