RE: Anyone who uses hearing aids, please read

2019-07-31 Thread Tony
Out of close to a dozen audiologists I have worked with only one really took 
the time to insure I had good aids.  He worked for the VA and kept up with the 
news releases for various companies.  He also talked with company engineers on 
a regular basis.  He took the time to explain why a particular aid was best for 
me and replaced my aids early if a significant improvement had been made.  
Unfortunately he retired. And his replacement, who was nearly as good, also 
retired shortly later.  I have audiologist tell me I don’t need features that 
would help me.  One questioned the amount of support equipment I had and didn’t 
believe me when I told her it wears out in months.  When I told her she had 
programmed my aids incorrectly, she walked out of the room without saying 
anything.

 

I have a pair of Resound aids that are great for some things especially working 
with the computer.  I also have an old pair of Phonak aids that work better in 
some situations.  I usually wear one of each.  I have the computer work through 
the Resound and the phone through the Phonak.  

 

I have never tried the Resound app.  Too many people do not consider multiple 
handicaps.

 

Tony

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Steve Matzura
Sent: Wednesday, July 31, 2019 12:07 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

Thanks. I'll be definitely doing that brand-switch thing. It's incredible how 
little audiologists really know about their clientele, existing or potential.

 

Re the state agency for blind people, forgetaboutit. New York's offices are 
bereft of knowledge in this area. I already tried before I got these ReSound 
ones.

 

On 7/29/2019 10:08 AM, Lynda Ingraham wrote:

Hi Steve, 

 

If you are still within your trial period, I would seriously look at the Oticon 
brand. Another helpful resource may be the state agency that serves blind and 
visually impaired people in your state. Even though you may not be eligible for 
services, you may be able to find out whether there is a specific audiologist 
in your area that has worked with individuals with both a vision and hearing 
loss. Having an audiologist that understands the unique issues blind hearing 
aid users experience is invalualbe when selecting the right pair of hearing 
aids and the subsequent programming of the aids. 

 

Best, 

 

Lynda

 

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Re: Anyone who uses hearing aids, please read

2019-07-31 Thread Steve Matzura
Thanks. I'll be definitely doing that brand-switch thing. It's 
incredible how little audiologists really know about their clientele, 
existing or potential.



Re the state agency for blind people, forgetaboutit. New York's offices 
are bereft of knowledge in this area. I already tried before I got these 
ReSound ones.



On 7/29/2019 10:08 AM, Lynda Ingraham wrote:


Hi Steve,

If you are still within your trial period, I would seriously look at 
the Oticon brand. Another helpful resource may be the state agency 
that serves blind and visually impaired people in your state. Even 
though you may not be eligible for services, you may be able to find 
out whether there is a specific audiologist in your area that has 
worked with individuals with both a vision and hearing loss. Having an 
audiologist that understands the unique issues blind hearing aid users 
experience is invalualbe when selecting the right pair of hearing aids 
and the subsequent programming of the aids.


Best,

Lynda




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Re: Anyone who uses hearing aids, please read

2019-07-31 Thread Steve Matzura
So, how many of you who use or are considering the ReSound brand have 
used that contact link I posted a few times already? The bad news is, 
ReSound is not an American company, so there's no compulsion for them to 
be interested in accessibility. Since that appears to be the case, I'm 
voting with my feet, as they say, and attempting to find another brand. 
If I have to find another audiologist to do that, I will.


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RE: Anyone who uses hearing aids, please read

2019-07-29 Thread Lynda Ingraham
Hi Steve, 

 

If you are still within your trial period, I would seriously look at the Oticon 
brand. Another helpful resource may be the state agency that serves blind and 
visually impaired people in your state. Even though you may not be eligible for 
services, you may be able to find out whether there is a specific audiologist 
in your area that has worked with individuals with both a vision and hearing 
loss. Having an audiologist that understands the unique issues blind hearing 
aid users experience is invalualbe when selecting the right pair of hearing 
aids and the subsequent programming of the aids. 

 

Best, 

 

Lynda 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Steve Matzura
Sent: Saturday, July 27, 2019 1:53 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

I don't know how many companies audiologist work with or any of that. This past 
Tuesday was my first-ever experience with these things, and while the 
hardware's great, the software was as has been described. Inaccessibility just 
isn't a thing any more.

 

As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact

 

On 7/27/2019 12:08 PM, regina alvarado wrote:



 

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

 

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RE: Anyone who uses hearing aids, please read

2019-07-28 Thread Brian K. Lingard
 
 
From: viphone@googlegroups.com  On Behalf of Lynda 
Ingraham
Sent: Saturday, July 27, 2019 10:25 AM
To: viphone@googlegroups.com
Subject: RE: Anyone who uses hearing aids, please read
 
Hi, 
 
Dear Lynda & List:
Sounds as if Resound needs to explain it to Mr. Justice over at the U. S. 
Courthouse. Anyone like writing a formal Com[plaint letter to the D. O. J., 
Special Litigation Section, Pennsylvania Ave. NW, Washington DC? A nearby 
landmark is The White House at 1600 Pennsylvania Ave. NW.
 
I would start the fun, but am not an American, nor do I own any Resound Hearing 
Aids. So, Mr. Justice will likely say I have no standing, and cannot file an 
action against them at his Courthouse.
Brian K. Lingard
In 2020, be certain to vote for Anyone but Trump! Make Trump a One-Term 
President!
I am a long-time hearing aid user. I have had resound hearing aids in the past. 
The lack of accessibility and commitment to fix it has been a long-standing 
problem. Last year I purchased new hearing aids from Oticon. Not only does the 
sound quality blow Resound right out of the water, the accessibility of their 
app is considerably better. 
 
When my audiologist was helping me select new hearing aids, she mentioned that 
she had attended a conference where there was limited discussion regarding 
accessibility of apps for individuals who are blind/visually impaired and using 
hearing aids. If my memory serves me right, she mentioned that Apple was 
working with several hearing aid companies to make sure pairing of the hearing 
aids went as smoothly as possible. May I suggest you contact Apple 
Accessibility to see which hearing aid companies they are working with on this 
project. 
 
Best, 
 
Lynda 
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of maryfairy2880
Sent: Thursday, July 25, 2019 7:36 PM
To: VIPhone
Subject: Re: Anyone who uses hearing aids, please read
 
Hello Steve & others,
I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering Resound , specifically because of 
their compatibility with iOS. I too, am a Voiceover user.  I will follow this 
thread with interest and would love to be advised if a meeting with Resound rep 
occurs. I just sent subscription request to blind hearing aid user list. Very 
grateful for what has been shared here. 
 
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RE: Anyone who uses hearing aids, please read

2019-07-28 Thread Brian K. Lingard
Dear Steve & List:
Pack your 5440, take the 09:14 to Dodge, and let them have it at High Noon!
Resound never considered that anyone with a vision problem would be prescribed 
their hearing aids. 

Or visit the DOJ. Take the Uptown "E" from 23 St. Station to Penn Station. Then 
the Acela to DC Union Station. Not cheap, First Class is $455 each way. Think 
Amtrak sells monthly Acela tickets. 
Rachel and I Safaried to Washington DC Union Station one day to visit a friend 
of mine by the Acela. She loved the lack of screaming kids,  complimentary 
Coffee, O. J. etc. in the Metropolitan Lounge just for First Class travelers. 
Asked about the fare and almost died. Said we could have flown for that. Liked 
the comp. headphones and hot meal with the works.

One un-advertised perk of First-Class Amtrak is the bar is bottomless! One of 
their agents said if this were advertised, the W. C. T. U. would lobby Congress 
to pass The Volstead Act II.

Friend of mine living in my building was told The Blue Rinse Mob leave their 
meeting at their venue, Willard Hall, and promptly proceed to Mickey Finn's Bar 
& Grill across the street!
He said they sure do! And they enjoy the bar!
He said they are all hypocrites.

Brian K. Lingard

-Original Message-
From: viphone@googlegroups.com  On Behalf of Steve 
Matzura
Sent: Saturday, July 27, 2019 9:41 AM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

Absolutely correct. And the salespeople are equally as clueless. They even 
recommended I contact my phone carrier for support. And the stupid audiologist 
who sold me these otherwise fine devices agreed with them, saying he thought it 
was the best idea! Wait until I go back for my first follow-up on the 13th and 
tell him the interest I've aroused on this list! I hope all you Resound users 
are carrying the flag over to the Resound people and letting them know we're 
out here and something needs to be done. Of course, we don't have to get 
militant on them, or in the words of a set of books I just finished reading, we 
don't have to get western on them (LOL), but we're out here, and equal access 
isn't just an idea any more.


On 7/27/2019 3:58 AM, Brian K. Lingard wrote:
> Dear Steve: & List:
> What an example of badly written software!
> They likely never considered what a blind hearing aid user would need!
> Brian K. Lingard
>
>
> From: viphone@googlegroups.com  On Behalf of 
> Steve Matzura
> Sent: Thursday, July 25, 2019 11:04 AM
> To: viphone@googlegroups.com
> Subject: Anyone who uses hearing aids, please read
>
> I just got some the day before yesterday from a company called Resound 
> (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
> This model is controllable from an iOS device, but wouldn't ya know it, turn 
> Voiceover on, and everything just falls over. The Smart-3D application goes 
> completely haywire with Voiceover in focus. It automatically changes programs 
> (hearing-aid profiles) in a round-robin fashion without any human interaction 
> and with no way to stop it, and there are two on-screen buttons which are 
> unlabeled and unresponsive when double-tapped. Of course, I wrote to the 
> manufacturer with details of the problem, and I got a very nice reply that 
> said that my message would be forwarded on to the developer for further 
> action. Of course, those messages always sound like black holes to me, so I 
> thought I'd take my troubles to the best place of which I could think--this 
> list. If anyone's familiar with these aids and this software, please sing 
> out, with my profound thanks in advance.

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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Alan Lemly
Larry,

 

Send a blank email to:

 

blindhearingaidusers+subscr...@groups.io

 

Alan Lemly 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Larry Lumpkin
Sent: Saturday, July 27, 2019 1:05 PM
To: viphone@googlegroups.com
Subject: RE: Anyone who uses hearing aids, please read

 

I think someone posted that there was a  blind hearing aid list. Could someone 
post the link to it please?

Better yet. I’d appreciate suggestions on hearing ids that met our 
accessibility needs since I’m probably going to get a hearing aid for my left 
ear soon.

 

 

From: viphone@googlegroups.com  On Behalf Of Steve 
Matzura
Sent: Saturday, July 27, 2019 12:53 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

I don't know how many companies audiologist work with or any of that. This past 
Tuesday was my first-ever experience with these things, and while the 
hardware's great, the software was as has been described. Inaccessibility just 
isn't a thing any more.

 

As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact

 

On 7/27/2019 12:08 PM, regina alvarado wrote:

 

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

 

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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Larry Lumpkin
I think someone posted that there was a  blind hearing aid list. Could someone 
post the link to it please?

Better yet. I’d appreciate suggestions on hearing ids that met our 
accessibility needs since I’m probably going to get a hearing aid for my left 
ear soon.

 

 

From: viphone@googlegroups.com  On Behalf Of Steve 
Matzura
Sent: Saturday, July 27, 2019 12:53 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

 

I don't know how many companies audiologist work with or any of that. This past 
Tuesday was my first-ever experience with these things, and while the 
hardware's great, the software was as has been described. Inaccessibility just 
isn't a thing any more.

 

As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact

 

On 7/27/2019 12:08 PM, regina alvarado wrote:



 

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

 

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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
I don't know how many companies audiologist work with or any of that. 
This past Tuesday was my first-ever experience with these things, and 
while the hardware's great, the software was as has been described. 
Inaccessibility just isn't a thing any more.



As for the ReSound contact link, I did post it, but here it is again. 
https://www.resound.com/en-us/contact



On 7/27/2019 12:08 PM, regina alvarado wrote:


Hi, I am extremely interested in being in the meeting if I can. 
Earlier this year I tried a new pair of hearing aids that my 
Audiologist thought would be fantastic as I could control the programs 
and she could send me tweaks to my program also. It ended up to be a 
disaster. Accessibility just was not there. I gave up after 2 months 
and decided to keep my old set. However, these are coming to their end 
as it has been 8 years or so. I would buy a new pair if I could be 
assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I 
would be happy to contact them. A question, however, do audiologists 
work with only one or two companies? I have so appreciate all the 
understanding and help my audiologist has given me, and I don't want 
to stop going there. I will try to find the form again, and I really, 
really hope we can meet with this company. Sounds like they would make 
some money if they helped us.


Reggie Alvarado



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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
I think I'll be having a talk with the people who sold me these ReSound 
ones and see if I can move over to the Auticons about which I've heard 
nothing but great things. I'll give Apple Accessibility a call, too.



On 7/27/2019 10:25 AM, Lynda Ingraham wrote:


Hi,

I am a long-time hearing aid user. I have had resound hearing aids in 
the past. The lack of accessibility and commitment to fix it has been 
a long-standing problem. Last year I purchased new hearing aids from 
Oticon. Not only does the sound quality blow Resound right out of the 
water, the accessibility of their app is considerably better.


When my audiologist was helping me select new yearing aids, she 
mentioned that she had attended a conference where there was limited 
discussion regarding accessibility of apps for individuals who are 
blind/visually impaired and using hearing aids. If my memory serves me 
right, she mentioned that Apple was working with several hearing aid 
companies to make sure pairing of the hearing aids went as smoothly as 
possible. May i suggest you contact Apple Accessibility to see which 
hearing aid companies they are working with on this project.


Best,

Lynda




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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread regina alvarado

Hi, I am extremely interested in being in the meeting if I can. Earlier this 
year I tried a new pair of hearing aids that my Audiologist thought would be 
fantastic as I could control the programs and she could send me tweaks to my 
program also. It ended up to be a disaster. Accessibility just was not there. I 
gave up after 2 months and decided to keep my old set. However, these are 
coming to their end as it has been 8 years or so. I would buy a new pair if I 
could be assured of accessibility. I went to the link but only found an email 
address for contact. How do I find the form you are talking about. I would be 
happy to contact them. A question, however, do audiologists work with only one 
or two companies? I have so appreciate all the understanding and help my 
audiologist has given me, and I don't want to stop going there. I will try to 
find the form again, and I really, really hope we can meet with this company. 
Sounds like they would make some money if they helped us. 

Reggie Alvarado 

On Jul 27, 2019, at 10:25 AM, Lynda Ingraham  wrote:

Hi,
 
I am a long-time hearing aid user. I have had resound hearing aids in the past. 
The lack of accessibility and commitment to fix it has been a long-standing 
problem. Last year I purchased new hearing aids from Oticon. Not only does the 
sound quality blow Resound right out of the water, the accessibility of their 
app is considerably better.
 
When my audiologist was helping me select new yearing aids, she mentioned that 
she had attended a conference where there was limited discussion regarding 
accessibility of apps for individuals who are blind/visually impaired and using 
hearing aids. If my memory serves me right, she mentioned that Apple was 
working with several hearing aid companies to make sure pairing of the hearing 
aids went as smoothly as possible. May i suggest you contact Apple 
Accessibility to see which hearing aid companies they are working with on this 
project.
 
Best,
 
Lynda
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
maryfairy2880
Sent: Thursday, July 25, 2019 7:36 PM
To: VIPhone
Subject: Re: Anyone who uses hearing aids, please read
 
Hello  Steve & others,
I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering ReSound , specifically because of 
their compatibility with iOs. I too, am a VoiceOver user.  I will follow this 
thread with interest and would love to be advised if a meeting with ReSound rep 
occurs. I just sent subscrition request to blind hearing aid user list. Very 
grateful for what has been shared here. 
 

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The ar

RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Lynda Ingraham
Hi, 

 

I am a long-time hearing aid user. I have had resound hearing aids in the past. 
The lack of accessibility and commitment to fix it has been a long-standing 
problem. Last year I purchased new hearing aids from Oticon. Not only does the 
sound quality blow Resound right out of the water, the accessibility of their 
app is considerably better. 

 

When my audiologist was helping me select new yearing aids, she mentioned that 
she had attended a conference where there was limited discussion regarding 
accessibility of apps for individuals who are blind/visually impaired and using 
hearing aids. If my memory serves me right, she mentioned that Apple was 
working with several hearing aid companies to make sure pairing of the hearing 
aids went as smoothly as possible. May i suggest you contact Apple 
Accessibility to see which hearing aid companies they are working with on this 
project. 

 

Best, 

 

Lynda 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
maryfairy2880
Sent: Thursday, July 25, 2019 7:36 PM
To: VIPhone
Subject: Re: Anyone who uses hearing aids, please read

 

Hello  Steve & others,

I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering ReSound , specifically because of 
their compatibility with iOs. I too, am a VoiceOver user.  I will follow this 
thread with interest and would love to be advised if a meeting with ReSound rep 
occurs. I just sent subscrition request to blind hearing aid user list. Very 
grateful for what has been shared here. 

 

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Re: Anyone who uses hearing aids, please read

2019-07-27 Thread Steve Matzura
Absolutely correct. And the salespeople are equally as clueless. They 
even recommended I contact my phone carrier for support. And the stupid 
audiologist who sold me these otherwise fine devices agreed with them, 
saying he thought it was the best idea! Wait until I go back for my 
first follow-up on the 13th and tell him the interest I've aroused on 
this list! I hope all you ReSound users are carrying the flag over to 
the ReSound people and letting them know we're out here and something 
needs to be done. Of course, we don't have to get militant on them, or 
in the words of a set of books I just finished reading, we don't have to 
get western on them (LOL), but we're out here, and equal access isn't 
just an idea any more.



On 7/27/2019 3:58 AM, Brian K. Lingard wrote:

Dear Steve: & List:
What an example of badly written software!
They likely never considered what a blind hearing aid user would need!
Brian K. Lingard


From: viphone@googlegroups.com  On Behalf of Steve 
Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called Resound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it, turn 
Voiceover on, and everything just falls over. The Smart-3D application goes 
completely haywire with Voiceover in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course, I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
that my message would be forwarded on to the developer for further action. Of 
course, those messages always sound like black holes to me, so I thought I'd 
take my troubles to the best place of which I could think--this list. If 
anyone's familiar with these aids and this software, please sing out, with my 
profound thanks in advance.


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RE: Anyone who uses hearing aids, please read

2019-07-27 Thread Brian K. Lingard
Dear Steve: & List:
What an example of badly written software!
They likely never considered what a blind hearing aid user would need!
Brian K. Lingard


From: viphone@googlegroups.com  On Behalf of Steve 
Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called Resound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). 
This model is controllable from an iOS device, but wouldn't ya know it, turn 
Voiceover on, and everything just falls over. The Smart-3D application goes 
completely haywire with Voiceover in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course, I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
that my message would be forwarded on to the developer for further action. Of 
course, those messages always sound like black holes to me, so I thought I'd 
take my troubles to the best place of which I could think--this list. If 
anyone's familiar with these aids and this software, please sing out, with my 
profound thanks in advance.

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Re: Anyone who uses hearing aids, please read

2019-07-26 Thread Steve Matzura
Use the contact form and let them know your concerns. It has to start 
somewhere. Why not use what's available? Do you need the link? Here it 
is: https://www.resound.com/en-us/contact



On 7/25/2019 7:07 PM, Mr. Ed wrote:

Hi,
Let me know if I can be of any help with the Resound app in talking with them 
or getting together with them.
Mr. Ed



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Re: Anyone who uses hearing aids, please read

2019-07-26 Thread Steve Matzura
Add your voice by going to the ReSound site and using the contact form. 
The more people we can get, the more pressure we can exact on their  
application developers.



On 7/25/2019 7:06 PM, Mr. Ed wrote:

I too have these Resound aids and the app is not accessible. I have spoken to 
the Resound tech numerous times in MN and have told them you make hearing aids 
to help people with hearing loss but you don't make your app accessible. All I 
have gotten told is they are working on it. I'll believe that when I see it. I 
have a Racing app that gives the results for all the car races all over the US 
and that app is accessible. I don't believe there would be too many blind 
people using that app but they can make it accessible but Resound cannot make 
there app accessible.
Mr. Ed
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Thursday, July 25, 2019 12:11 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

It is not just those aids.  I too have Resounds and their app has always
been inaccessible.  What would be nice is if we could get a group of blind
Resound hearing aid users together to speak with a Resound rep.  My
audiologist says she can contact someone that works there to work with me
specifically, but I wonder if we might meet with them and nicely explain
what is going on and work on a fix?

Kay Malmquist
kay.malmqu...@gmail.com


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Re: Anyone who uses hearing aids, please read

2019-07-26 Thread Steve Matzura
What you can do is write to ReSound via their contact form and let them 
know you're out here and need their developer to get with the program 
regarding accessibility. This has to be a very focused approach, 
otherwise there's no point in contacting half a dozen different people 
who can't do anything for us. If this guy Matthew Oslund hears from all 
of us with same or similar issues, it has more of an impact on the 
developer when he/she/they get(s) to hear about it. It sounded to me 
like that development is not done by ReSound, that it's jobbed out to 
another company, and until we have direct contact with that other 
company, we have to go through channels, as they say, and the channel we 
should use is the ReSound contact form.



On 7/25/2019 7:10 PM, Mr. Ed wrote:

Again Kay, I use Resound aids and would be interested in being in on the 
meeting. Let me know what I can do.
I am also on the hearing aid group email list.
Mr. Ed

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Thursday, July 25, 2019 3:08 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

Richard the Zoom idea is a great one and I'm going to push for trying this.
I want to make sure we have several Resound users in this meeting with some
good input.
Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Richard Turner" 
To: 
Sent: Thursday, July 25, 2019 1:37 PM
Subject: Re: Anyone who uses hearing aids, please read


If you can find someone who can do a meeting, I'd recommend setting up a
Zoom meeting, since you can do that for free for a group and the meeting can
be up to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com



On Jul 25, 2019, at 10:46 AM, Arlene  wrote:

Steve, here's the subscribing directions for the hearing aid list
To join, send a blank message to:
blindhearingaidusers+subscr...@groups.io



- Original Message - From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 12:16 PM
Subject: Re: Anyone who uses hearing aids, please read



Where is that list? Have you got a subscribe email address or Web link?




On 7/25/2019 1:12 PM, Kay Malmquist wrote:
Also, I forgot to mention that there is a blind hearing aid users list,
with
a bunch of really tech savvy people that might help as well.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.




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Re: Anyone who uses hearing aids, please read

2019-07-26 Thread Steve Matzura
Get thee to the ReSound contact form, tell them you're about to get some 
of their product, and you want it to be accessible by the time you get it.



Come on, people, what does it take to get you to fill out a simple 
contact form and tell these people that what they're doing is not kosher.



On 7/25/2019 7:36 PM, maryfairy2880 wrote:

Hello  Steve & others,
I'm so glad to see this post. I am about to buy a new pair of hearing 
aids later this year. I have been considering ReSound , specifically 
because of their compatibility with iOs. I too, am a VoiceOver user. 
 I will follow this thread with interest and would love to be advised 
if a meeting with ReSound rep occurs. I just sent subscrition request 
to blind hearing aid user list. Very grateful for what has been shared 
here.




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Re: Anyone who uses hearing aids, please read

2019-07-26 Thread Steve Matzura
If it comes down to that, I have a pro account, so there's no problem 
with time limits on meetings if I set that up. But first we have to let 
these people know we're out here and need their help.



On 7/25/2019 2:37 PM, Richard Turner wrote:

If you can find someone who can do a meeting, I'd recommend setting up a Zoom 
meeting, since you can do that for free for a group and the meeting can be up 
to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too 
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com
  


On Jul 25, 2019, at 10:46 AM, Arlene  wrote:

Steve, here's the subscribing directions for the hearing aid list
To join, send a blank message to:
blindhearingaidusers+subscr...@groups.io



- Original Message - From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 12:16 PM
Subject: Re: Anyone who uses hearing aids, please read



Where is that list? Have you got a subscribe email address or Web link?




On 7/25/2019 1:12 PM, Kay Malmquist wrote:
Also, I forgot to mention that there is a blind hearing aid users list, with
a bunch of really tech savvy people that might help as well.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.




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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread maryfairy2880
Hello  Steve & others,
I'm so glad to see this post. I am about to buy a new pair of hearing aids 
later this year. I have been considering ReSound , specifically because of 
their compatibility with iOs. I too, am a VoiceOver user.  I will follow 
this thread with interest and would love to be advised if a meeting with 
ReSound rep occurs. I just sent subscrition request to blind hearing aid 
user list. Very grateful for what has been shared here. 


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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Mr. Ed
Again Kay, I use Resound aids and would be interested in being in on the 
meeting. Let me know what I can do.
I am also on the hearing aid group email list.
Mr. Ed

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Thursday, July 25, 2019 3:08 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

Richard the Zoom idea is a great one and I'm going to push for trying this. 
I want to make sure we have several Resound users in this meeting with some 
good input.
Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Richard Turner" 
To: 
Sent: Thursday, July 25, 2019 1:37 PM
Subject: Re: Anyone who uses hearing aids, please read


If you can find someone who can do a meeting, I'd recommend setting up a 
Zoom meeting, since you can do that for free for a group and the meeting can 
be up to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too 
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com


> On Jul 25, 2019, at 10:46 AM, Arlene  wrote:
>
> Steve, here's the subscribing directions for the hearing aid list
> To join, send a blank message to:
> blindhearingaidusers+subscr...@groups.io
>
>
>
> - Original Message - From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 12:16 PM
> Subject: Re: Anyone who uses hearing aids, please read
>
>
>> Where is that list? Have you got a subscribe email address or Web link?
>>
>>
>>
>>> On 7/25/2019 1:12 PM, Kay Malmquist wrote:
>>> Also, I forgot to mention that there is a blind hearing aid users list, 
>>> with
>>> a bunch of really tech savvy people that might help as well.
>>>
>>> Kay Malmquist
>>> kay.malmqu...@gmail.com
>>>
>>> Before you act, listen.
>>> Before you react, think.
>>> Before you spend, earn.
>>> Before you criticize, wait.
>>> Before you quit, try.
>>>
>>> William Arthur Ward - 1921-1994 - Writer
>>>
>>>
>>> - Original Message -
>>> From: "Steve Matzura" 
>>> To: 
>>> Sent: Thursday, July 25, 2019 10:03 AM
>>> Subject: Anyone who uses hearing aids, please read
>>>
>>>
>>> I just got some the day before yesterday from a company called ReSound
>>> (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
>>> This model is controllable from an iOS device, but wouldn't ya know it,
>>> turn VoiceOver on, and everything just falls over. The Smart-3D
>>> application goes completely haywire with VoiceOver in focus. It
>>> automatically changes programs (hearing-aid profiles) in a round-robin
>>> fashion without any human interaction and with no way to stop it, and
>>> there are two on-screen buttons which are unlabeled and unresponsive
>>> when double-tapped. Of course I wrote to the manufacturer with details
>>> of the problem, and I got a very nice reply that said in essence that my
>>> message would be forwarded on to the developer for further action. Of
>>> course, those messages always sound like black holes to me, so I thought
>>> I'd take my troubles to the best place of which I could think--this
>>> list. If anyone's familiar with these aids and this software, please
>>> sing out, with my profound thanks in advance.
>>>
>>
>> -- 
>> The following information is important for all members of the V iPhone 
>> list.
>>
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>>
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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Mr. Ed
Hi,
Let me know if I can be of any help with the Resound app in talking with them 
or getting together with them.
Mr. Ed

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Steve Matzura
Sent: Thursday, July 25, 2019 12:16 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

This is very encouraging. OK then, let's do it! I used the "Contact Us" 
form on their Web page. Did you try that yet? I got a very nice note 
back from one Matthew Oslund. There's strength in numbers. Let's see 
what we can do!


On 7/25/2019 1:10 PM, Kay Malmquist wrote:
> It is not just those aids.  I too have Resounds and their app has always
> been inaccessible.  What would be nice is if we could get a group of blind
> Resound hearing aid users together to speak with a Resound rep.  My
> audiologist says she can contact someone that works there to work with me
> specifically, but I wonder if we might meet with them and nicely explain
> what is going on and work on a fix?
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> - Original Message -
> From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 10:03 AM
> Subject: Anyone who uses hearing aids, please read
>
>
> I just got some the day before yesterday from a company called ReSound
> (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
> This model is controllable from an iOS device, but wouldn't ya know it,
> turn VoiceOver on, and everything just falls over. The Smart-3D
> application goes completely haywire with VoiceOver in focus. It
> automatically changes programs (hearing-aid profiles) in a round-robin
> fashion without any human interaction and with no way to stop it, and
> there are two on-screen buttons which are unlabeled and unresponsive
> when double-tapped. Of course I wrote to the manufacturer with details
> of the problem, and I got a very nice reply that said in essence that my
> message would be forwarded on to the developer for further action. Of
> course, those messages always sound like black holes to me, so I thought
> I'd take my troubles to the best place of which I could think--this
> list. If anyone's familiar with these aids and this software, please
> sing out, with my profound thanks in advance.
>

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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Mr. Ed
I too have these Resound aids and the app is not accessible. I have spoken to 
the Resound tech numerous times in MN and have told them you make hearing aids 
to help people with hearing loss but you don't make your app accessible. All I 
have gotten told is they are working on it. I'll believe that when I see it. I 
have a Racing app that gives the results for all the car races all over the US 
and that app is accessible. I don't believe there would be too many blind 
people using that app but they can make it accessible but Resound cannot make 
there app accessible. 
Mr. Ed
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Thursday, July 25, 2019 12:11 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

It is not just those aids.  I too have Resounds and their app has always 
been inaccessible.  What would be nice is if we could get a group of blind 
Resound hearing aid users together to speak with a Resound rep.  My 
audiologist says she can contact someone that works there to work with me 
specifically, but I wonder if we might meet with them and nicely explain 
what is going on and work on a fix?

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.

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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Alan Lemly
Steve,

You might consider subscribing to the BlindHearingAidUsers group by sending a 
blank email to the following:

blindhearingaidusers+subscr...@groups.io 

My understanding is that they have a lot of sharp folks on that list.

Alan Lemly

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Steve Matzura
Sent: Thursday, July 25, 2019 10:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called ReSound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). 
This model is controllable from an iOS device, but wouldn't ya know it, turn 
VoiceOver on, and everything just falls over. The Smart-3D application goes 
completely haywire with VoiceOver in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
in essence that my message would be forwarded on to the developer for further 
action. Of course, those messages always sound like black holes to me, so I 
thought I'd take my troubles to the best place of which I could think--this 
list. If anyone's familiar with these aids and this  software, please sing out, 
with my profound thanks in advance.

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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Carolyn Arnold
Oticon and VoiceOver are compatible. I was afraid that they would not be, but 
they are. 

Best regards,

Carolyn 


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Steve Matzura
Sent: Thursday, July 25, 2019 11:04 AM
To: viphone@googlegroups.com
Subject: Anyone who uses hearing aids, please read

I just got some the day before yesterday from a company called ReSound 
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). 
This model is controllable from an iOS device, but wouldn't ya know it, turn 
VoiceOver on, and everything just falls over. The Smart-3D application goes 
completely haywire with VoiceOver in focus. It automatically changes programs 
(hearing-aid profiles) in a round-robin fashion without any human interaction 
and with no way to stop it, and there are two on-screen buttons which are 
unlabeled and unresponsive when double-tapped. Of course I wrote to the 
manufacturer with details of the problem, and I got a very nice reply that said 
in essence that my message would be forwarded on to the developer for further 
action. Of course, those messages always sound like black holes to me, so I 
thought I'd take my troubles to the best place of which I could think--this 
list. If anyone's familiar with these aids and this  software, please sing out, 
with my profound thanks in advance.

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caraqu...@caraquinn.com

The archives for this list can be searched at:
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RE: Anyone who uses hearing aids, please read

2019-07-25 Thread Don Moore
I'm picking mine up on Monday.  My audiologist is pretty pro-active, so we'll 
see what she comes up with.



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Thursday, July 25, 2019 4:08 PM
To: viphone@googlegroups.com
Subject: Re: Anyone who uses hearing aids, please read

Richard the Zoom idea is a great one and I'm going to push for trying this. 
I want to make sure we have several Resound users in this meeting with some 
good input.
Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Richard Turner" 
To: 
Sent: Thursday, July 25, 2019 1:37 PM
Subject: Re: Anyone who uses hearing aids, please read


If you can find someone who can do a meeting, I'd recommend setting up a 
Zoom meeting, since you can do that for free for a group and the meeting can 
be up to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too 
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com


> On Jul 25, 2019, at 10:46 AM, Arlene  wrote:
>
> Steve, here's the subscribing directions for the hearing aid list
> To join, send a blank message to:
> blindhearingaidusers+subscr...@groups.io
>
>
>
> - Original Message - From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 12:16 PM
> Subject: Re: Anyone who uses hearing aids, please read
>
>
>> Where is that list? Have you got a subscribe email address or Web link?
>>
>>
>>
>>> On 7/25/2019 1:12 PM, Kay Malmquist wrote:
>>> Also, I forgot to mention that there is a blind hearing aid users list, 
>>> with
>>> a bunch of really tech savvy people that might help as well.
>>>
>>> Kay Malmquist
>>> kay.malmqu...@gmail.com
>>>
>>> Before you act, listen.
>>> Before you react, think.
>>> Before you spend, earn.
>>> Before you criticize, wait.
>>> Before you quit, try.
>>>
>>> William Arthur Ward - 1921-1994 - Writer
>>>
>>>
>>> - Original Message -
>>> From: "Steve Matzura" 
>>> To: 
>>> Sent: Thursday, July 25, 2019 10:03 AM
>>> Subject: Anyone who uses hearing aids, please read
>>>
>>>
>>> I just got some the day before yesterday from a company called ReSound
>>> (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
>>> This model is controllable from an iOS device, but wouldn't ya know it,
>>> turn VoiceOver on, and everything just falls over. The Smart-3D
>>> application goes completely haywire with VoiceOver in focus. It
>>> automatically changes programs (hearing-aid profiles) in a round-robin
>>> fashion without any human interaction and with no way to stop it, and
>>> there are two on-screen buttons which are unlabeled and unresponsive
>>> when double-tapped. Of course I wrote to the manufacturer with details
>>> of the problem, and I got a very nice reply that said in essence that my
>>> message would be forwarded on to the developer for further action. Of
>>> course, those messages always sound like black holes to me, so I thought
>>> I'd take my troubles to the best place of which I could think--this
>>> list. If anyone's familiar with these aids and this software, please
>>> sing out, with my profound thanks in advance.
>>>
>>
>> -- 
>> The following information is important for all members of the V iPhone 
>> list.
>>
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2Fdata=02%7C01%7C%7C2cb37faf688545

Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Kay Malmquist
Richard the Zoom idea is a great one and I'm going to push for trying this. 
I want to make sure we have several Resound users in this meeting with some 
good input.
Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Richard Turner" 
To: 
Sent: Thursday, July 25, 2019 1:37 PM
Subject: Re: Anyone who uses hearing aids, please read


If you can find someone who can do a meeting, I'd recommend setting up a 
Zoom meeting, since you can do that for free for a group and the meeting can 
be up to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too 
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com


> On Jul 25, 2019, at 10:46 AM, Arlene  wrote:
>
> Steve, here's the subscribing directions for the hearing aid list
> To join, send a blank message to:
> blindhearingaidusers+subscr...@groups.io
>
>
>
> - Original Message - From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 12:16 PM
> Subject: Re: Anyone who uses hearing aids, please read
>
>
>> Where is that list? Have you got a subscribe email address or Web link?
>>
>>
>>
>>> On 7/25/2019 1:12 PM, Kay Malmquist wrote:
>>> Also, I forgot to mention that there is a blind hearing aid users list, 
>>> with
>>> a bunch of really tech savvy people that might help as well.
>>>
>>> Kay Malmquist
>>> kay.malmqu...@gmail.com
>>>
>>> Before you act, listen.
>>> Before you react, think.
>>> Before you spend, earn.
>>> Before you criticize, wait.
>>> Before you quit, try.
>>>
>>> William Arthur Ward - 1921-1994 - Writer
>>>
>>>
>>> - Original Message -
>>> From: "Steve Matzura" 
>>> To: 
>>> Sent: Thursday, July 25, 2019 10:03 AM
>>> Subject: Anyone who uses hearing aids, please read
>>>
>>>
>>> I just got some the day before yesterday from a company called ReSound
>>> (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
>>> This model is controllable from an iOS device, but wouldn't ya know it,
>>> turn VoiceOver on, and everything just falls over. The Smart-3D
>>> application goes completely haywire with VoiceOver in focus. It
>>> automatically changes programs (hearing-aid profiles) in a round-robin
>>> fashion without any human interaction and with no way to stop it, and
>>> there are two on-screen buttons which are unlabeled and unresponsive
>>> when double-tapped. Of course I wrote to the manufacturer with details
>>> of the problem, and I got a very nice reply that said in essence that my
>>> message would be forwarded on to the developer for further action. Of
>>> course, those messages always sound like black holes to me, so I thought
>>> I'd take my troubles to the best place of which I could think--this
>>> list. If anyone's familiar with these aids and this software, please
>>> sing out, with my profound thanks in advance.
>>>
>>
>> -- 
>> The following information is important for all members of the V iPhone 
>> list.
>>
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2Fdata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=Hgp%2FbYmmjmxi5GJLH1YewUc5Da93PKJrpaErHLOKXWg%3Dreserved=0
>> --- You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
&

Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Kay Malmquist
Yes, the subscribe link is:

blindhearingaidusers+subscr...@groups.io

Hope this helps.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 12:16 PM
Subject: Re: Anyone who uses hearing aids, please read


Where is that list? Have you got a subscribe email address or Web link?



On 7/25/2019 1:12 PM, Kay Malmquist wrote:
> Also, I forgot to mention that there is a blind hearing aid users list, 
> with
> a bunch of really tech savvy people that might help as well.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> - Original Message -
> From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 10:03 AM
> Subject: Anyone who uses hearing aids, please read
>
>
> I just got some the day before yesterday from a company called ReSound
> (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
> This model is controllable from an iOS device, but wouldn't ya know it,
> turn VoiceOver on, and everything just falls over. The Smart-3D
> application goes completely haywire with VoiceOver in focus. It
> automatically changes programs (hearing-aid profiles) in a round-robin
> fashion without any human interaction and with no way to stop it, and
> there are two on-screen buttons which are unlabeled and unresponsive
> when double-tapped. Of course I wrote to the manufacturer with details
> of the problem, and I got a very nice reply that said in essence that my
> message would be forwarded on to the developer for further action. Of
> course, those messages always sound like black holes to me, so I thought
> I'd take my troubles to the best place of which I could think--this
> list. If anyone's familiar with these aids and this software, please
> sing out, with my profound thanks in advance.
>

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Kay Malmquist
No, I haven't done that yet, but will definitely have a look at it.  I'd 
love to be able to use this app and have thought about trying another brand 
when these get older just for the availability of an accessible app that I 
can actually use.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 12:15 PM
Subject: Re: Anyone who uses hearing aids, please read


This is very encouraging. OK then, let's do it! I used the "Contact Us"
form on their Web page. Did you try that yet? I got a very nice note
back from one Matthew Oslund. There's strength in numbers. Let's see
what we can do!


On 7/25/2019 1:10 PM, Kay Malmquist wrote:
> It is not just those aids.  I too have Resounds and their app has always
> been inaccessible.  What would be nice is if we could get a group of blind
> Resound hearing aid users together to speak with a Resound rep.  My
> audiologist says she can contact someone that works there to work with me
> specifically, but I wonder if we might meet with them and nicely explain
> what is going on and work on a fix?
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> - Original Message -
> From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 10:03 AM
> Subject: Anyone who uses hearing aids, please read
>
>
> I just got some the day before yesterday from a company called ReSound
> (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
> This model is controllable from an iOS device, but wouldn't ya know it,
> turn VoiceOver on, and everything just falls over. The Smart-3D
> application goes completely haywire with VoiceOver in focus. It
> automatically changes programs (hearing-aid profiles) in a round-robin
> fashion without any human interaction and with no way to stop it, and
> there are two on-screen buttons which are unlabeled and unresponsive
> when double-tapped. Of course I wrote to the manufacturer with details
> of the problem, and I got a very nice reply that said in essence that my
> message would be forwarded on to the developer for further action. Of
> course, those messages always sound like black holes to me, so I thought
> I'd take my troubles to the best place of which I could think--this
> list. If anyone's familiar with these aids and this software, please
> sing out, with my profound thanks in advance.
>

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Richard Turner
If you can find someone who can do a meeting, I'd recommend setting up a Zoom 
meeting, since you can do that for free for a group and the meeting can be up 
to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too 
long.


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is 
indistinguishable from magic." 
(Sent from the magical iPhone SE)
www.turner42.com
 

> On Jul 25, 2019, at 10:46 AM, Arlene  wrote:
> 
> Steve, here's the subscribing directions for the hearing aid list
> To join, send a blank message to:
> blindhearingaidusers+subscr...@groups.io
> 
> 
> 
> - Original Message - From: "Steve Matzura" 
> To: 
> Sent: Thursday, July 25, 2019 12:16 PM
> Subject: Re: Anyone who uses hearing aids, please read
> 
> 
>> Where is that list? Have you got a subscribe email address or Web link?
>> 
>> 
>> 
>>> On 7/25/2019 1:12 PM, Kay Malmquist wrote:
>>> Also, I forgot to mention that there is a blind hearing aid users list, with
>>> a bunch of really tech savvy people that might help as well.
>>> 
>>> Kay Malmquist
>>> kay.malmqu...@gmail.com
>>> 
>>> Before you act, listen.
>>> Before you react, think.
>>> Before you spend, earn.
>>> Before you criticize, wait.
>>> Before you quit, try.
>>> 
>>> William Arthur Ward - 1921-1994 - Writer
>>> 
>>> 
>>> - Original Message -
>>> From: "Steve Matzura" 
>>> To: 
>>> Sent: Thursday, July 25, 2019 10:03 AM
>>> Subject: Anyone who uses hearing aids, please read
>>> 
>>> 
>>> I just got some the day before yesterday from a company called ReSound
>>> (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattrodata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3Dreserved=0).
>>> This model is controllable from an iOS device, but wouldn't ya know it,
>>> turn VoiceOver on, and everything just falls over. The Smart-3D
>>> application goes completely haywire with VoiceOver in focus. It
>>> automatically changes programs (hearing-aid profiles) in a round-robin
>>> fashion without any human interaction and with no way to stop it, and
>>> there are two on-screen buttons which are unlabeled and unresponsive
>>> when double-tapped. Of course I wrote to the manufacturer with details
>>> of the problem, and I got a very nice reply that said in essence that my
>>> message would be forwarded on to the developer for further action. Of
>>> course, those messages always sound like black holes to me, so I thought
>>> I'd take my troubles to the best place of which I could think--this
>>> list. If anyone's familiar with these aids and this software, please
>>> sing out, with my profound thanks in advance.
>>> 
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2Fdata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=Hgp%2FbYmmjmxi5GJLH1YewUc5Da93PKJrpaErHLOKXWg%3Dreserved=0
>> --- You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F5a0db26e-ff05-7a8c-c8b4-1f1b37037e65%2540gmail.comdata=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435%7C1%7C0%7C636996735661173732sdata=fOKR%2BhVS55HeFmMI6oxNRrQmOmQcuqL1w69CcWP30LI%3Dreserved=0.
>>  
> 
> -- 
> The following information is important for all members

Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Arlene

Steve, here's the subscribing directions for the hearing aid list
To join, send a blank message to:
blindhearingaidusers+subscr...@groups.io



- Original Message - 
From: "Steve Matzura" 

To: 
Sent: Thursday, July 25, 2019 12:16 PM
Subject: Re: Anyone who uses hearing aids, please read



Where is that list? Have you got a subscribe email address or Web link?



On 7/25/2019 1:12 PM, Kay Malmquist wrote:
Also, I forgot to mention that there is a blind hearing aid users list, 
with

a bunch of really tech savvy people that might help as well.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.



--
The following information is important for all members of the V iPhone 
list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com


The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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You received this message because you are subscribed to the Google Groups 
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--
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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Steve Matzura

Where is that list? Have you got a subscribe email address or Web link?



On 7/25/2019 1:12 PM, Kay Malmquist wrote:

Also, I forgot to mention that there is a blind hearing aid users list, with
a bunch of really tech savvy people that might help as well.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.



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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Steve Matzura
This is very encouraging. OK then, let's do it! I used the "Contact Us" 
form on their Web page. Did you try that yet? I got a very nice note 
back from one Matthew Oslund. There's strength in numbers. Let's see 
what we can do!



On 7/25/2019 1:10 PM, Kay Malmquist wrote:

It is not just those aids.  I too have Resounds and their app has always
been inaccessible.  What would be nice is if we could get a group of blind
Resound hearing aid users together to speak with a Resound rep.  My
audiologist says she can contact someone that works there to work with me
specifically, but I wonder if we might meet with them and nicely explain
what is going on and work on a fix?

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message -
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.



--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Kay Malmquist
Also, I forgot to mention that there is a blind hearing aid users list, with 
a bunch of really tech savvy people that might help as well.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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Re: Anyone who uses hearing aids, please read

2019-07-25 Thread Kay Malmquist
It is not just those aids.  I too have Resounds and their app has always 
been inaccessible.  What would be nice is if we could get a group of blind 
Resound hearing aid users together to speak with a Resound rep.  My 
audiologist says she can contact someone that works there to work with me 
specifically, but I wonder if we might meet with them and nicely explain 
what is going on and work on a fix?

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "Steve Matzura" 
To: 
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read


I just got some the day before yesterday from a company called ReSound
(https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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