Re: Uber Eats issue

[William James]

I do not know the answer for that question. You can call the number and see if they will do that for you.Sent from my iPad Air 5On Jul 5, 2024, at 11:01 PM, sherrywells1...@gmail.com wrote:Can one use this Uber eats phone number to place an order? Thanks,Sherry Wells From: viphone@googlegroups.com  On Behalf Of Kathy BrandtSent: Sunday, June 30, 2024 10:42 AMTo: viphone@googlegroups.comSubject: Re: Uber Eats issue The Uber eats phone number really came in handy, thanks a lot: I was missing items, and in the app I could not select which ones in order to proceed. Besides getting my credit I let them know both on the phone and via DM on X that they need to fix this. I had uninstalled and reinstalled the app just  yesterday which solved another issue I  was having, but not this one.On Jan 29, 2024, at 11:56 PM, William James <wiljame...@gmail.com> wrote:In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results.  Ubereats Customer Service Phone Number (800) 253-9377   Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White <mbwh...@gmail.com> wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at:http://www.mail-archive.com/viphone@googlegroups.com/--- You received this message because you are subscribed to the Google Groups "VIPhone" group.To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com.To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/009a01da532c%2482ec6d90%2488c548b0%24%40gmail.com.-- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at:http://www.mail-archive.com/viphone@googlegroups.com/--- You received this message because you are subscribed to the Google Groups "VIPhone" group.To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com.To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/D006B871-F82E-46B5-8F34-47E95EFC6359%40gmail.com.-- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at:http://www.mail-archive.com/viphone@googlegroups.co

Re: Uber Eats issue

[William Outman]

That’s good. I had a similar incident happen again within th last couple weeks.  I had to get the credit by phone.  Regrettably I had to tell them this issue with reporting item problems still hasn’t been fixed.  It stills you to tap the item in question at a location of course you cannot see. Bill Sent from my iPhoneOn Jun 30, 2024, at 10:42 AM, Kathy Brandt  wrote:The Uber eats phone number really came in handy, thanks a lot: I was missing items, and in the app I could not select which ones in order to proceed. Besides getting my credit I let them know both on the phone and via DM on X that they need to fix this. I had uninstalled and reinstalled the app just  yesterday which solved another issue I  was having, but not this one.On Jan 29, 2024, at 11:56 PM, William James  wrote:In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results. Ubereats Customer Service Phone Number (800) 253-9377Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White  wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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RE: Uber Eats issue

[sherrywells1157]

Can one use this Uber eats phone number to place an order?

 

Thanks,

Sherry Wells

 

From: viphone@googlegroups.com  On Behalf Of Kathy 
Brandt
Sent: Sunday, June 30, 2024 10:42 AM
To: viphone@googlegroups.com
Subject: Re: Uber Eats issue

 

The Uber eats phone number really came in handy, thanks a lot: I was missing 
items, and in the app I could not select which ones in order to proceed. 
Besides getting my credit I let them know both on the phone and via DM on X 
that they need to fix this. I had uninstalled and reinstalled the app just  
yesterday which solved another issue I  was having, but not this one.


On Jan 29, 2024, at 11:56 PM, William James mailto:wiljame...@gmail.com> > wrote:

In adition to the help button, store this number in your contact.  Denise and 
I have had to call Uber Eats and were very satisfied with the results. 

 

Ubereats Customer Service Phone Number (800) 253-9377

 

 

 

Sent from my iPad Air 5





On Jan 29, 2024, at 11:36 PM, Matt White mailto:mbwh...@gmail.com> > wrote:

If you get into your order status, there is a help button for each order. If 
you click on that, it’ll walk you through a form where you can select issues 
like the order never arrived. They will most likely just issue you a refund.

Sent from my iPhone





On Jan 29, 2024, at 22:29, billoutman...@gmail.com 
<mailto:billoutman...@gmail.com>  wrote:



Hello, list.  

I had a mishap occur earlier this evening I have never experienced, and wonder 
what additional steps I need to take.  

I put in a McDonald’s order but the driver never showed, and despite repeated 
attempts I could not connect with her.  So I rated her thumbs down and selected 
a couple options for problems, but they didn’t really fit.  

I put in a second order, the same one I had intended, a bit later, and it came. 
 I discussed with the fellow what had happened, and he didn’t have any further 
advice other than what I had done and to contact Uber.  

I am concerned about having a double charge when I only got the one order.  I 
need to know the correct procedure to follow at this point.  

 

I have in the last wee already had to eat, quite literally, a pizza order 
situation wherein I ended up with a double order because a call center messed 
up and two orders got run when I was left on hold for taking my check card 
number, and a second agent reran the order since we didn’t know the first one 
had been sent.  At least then I had an overabundance that I could enjoy over a 
couple days.  

 

Bill Outman 

 

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Re: Uber Eats issue

[Kathy Brandt]

The Uber eats phone number really came in handy, thanks a lot: I was missing items, and in the app I could not select which ones in order to proceed. Besides getting my credit I let them know both on the phone and via DM on X that they need to fix this. I had uninstalled and reinstalled the app just  yesterday which solved another issue I  was having, but not this one.On Jan 29, 2024, at 11:56 PM, William James  wrote:In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results. Ubereats Customer Service Phone Number (800) 253-9377Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White  wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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Re: Uber eats problem you might wish to contact them about

[Renee Patete]

I'm glad to see that someone else had this issue. I have seen it as well, and 
also the problem of the app requiring a photo to prove that there was an issue 
with an order. And I'm in New Zealand, so we don't even have a support number 
we can call! So thank you for contacting them on all of our behalf! 

> On 10 May 2024, at 19:46, Kathy Brandt  wrote:
> 
> Before if there was a wrong or missing item, you could check the box and 
> proceed, but  now there are no check boxes. in other situations sometimes I 
> have been able to turn off voice after approximating where to tap, but even 
> with guidance from Ira, this didn’t work.  Luckily they gave me the credit 
> when I called 800-253-9377, but I emailed them so that the situation can be 
> documented.
> 
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RE: Uber phone number where I could talk to a live agent.

[M. Taylor]

Hello Janet,

Of course I am not Jennie but I think I can provide, at least, a partial answer 
to your question; said answer being the following:

In certain counties throughout the United States, Uber participates in the 
para-transit program.  So, if you have been approved for para-transit, in a 
county that has an agreement with Uber, when you schedule an Uber ride, you pay 
a fixed amount for the fair, for example, $3, and Uber bills the remainder of 
the cost of the ride to the county and / or county sponsored partner agency.  

I believe that Jennie lives in such a county.

  Mark

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Friday, April 26, 2024 12:59 PM
To: viphone@googlegroups.com
Subject: RE: Uber phone number where I could talk to a live agent.

HI Jenny, 

Can I ask you what is the Uber option program? 
Is this phone number for all states in the USA? 
I had heard some time ago,  the hail Uber was just for some states, but not 
others.  
From: mailto:viphone@googlegroups.com <mailto:viphone@googlegroups.com> On 
Behalf Of Jenny Bomareto
Sent: Friday, April 26, 2024 12:51 PM
To: mailto:viphone@googlegroups.com
Subject: Uber phone number where I could talk to a live agent.

I was scheduling a ride for tomorrow and it charged me 20 bucks. I’m on the 
Uber option program and I’m only supposed to be charged $2.50 so I need to 
cancel the $20 transaction before it withdrawals. I don’t like when I have to, 
do this new stuff where you have to do it on the computer? I feel more 
comfortable talking to somebody like you did back in the day as if we didn’t 
have a computer regarding stuff like what happened to me an hour or so ago 
Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone 15
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RE: Uber phone number where I could talk to a live agent.

[dandrews920]

There is no live agent you can talk to for most things. I had a problem with 
Uber Eats last night and on their web site, it specifically said there was no 
phone number to reach a human.

 

It is almost like they are proud of it!

 

Dave

 

 

 

From: viphone@googlegroups.com  On Behalf Of janet 
gross
Sent: Friday, April 26, 2024 2:59 PM
To: viphone@googlegroups.com
Subject: RE: Uber phone number where I could talk to a live agent.

 

HI Jenny, 

 

Can I ask you what is the Uber option program? 

Is this phone number for all states in the USA? 

I had heard some time ago,  the hail Uber was just for some states, but not 
others.  

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Jenny Bomareto
Sent: Friday, April 26, 2024 12:51 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Uber phone number where I could talk to a live agent.

 

I was scheduling a ride for tomorrow and it charged me 20 bucks. I’m on the 
Uber option program and I’m only supposed to be charged $2.50 so I need to 
cancel the $20 transaction before it withdrawals. I don’t like when I have to, 
do this new stuff where you have to do it on the computer? I feel more 
comfortable talking to somebody like you did back in the day as if we didn’t 
have a computer regarding stuff like what happened to me an hour or so ago 

Thanks for reading regarding this matter.
Jenny Bomareto

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RE: Uber phone number where I could talk to a live agent.

[janet gross]

HI Jenny,

Can I ask you what is the Uber option program?
Is this phone number for all states in the USA?
I had heard some time ago,  the hail Uber was just for some states, but not 
others.
From: viphone@googlegroups.com  On Behalf Of Jenny 
Bomareto
Sent: Friday, April 26, 2024 12:51 PM
To: viphone@googlegroups.com
Subject: Uber phone number where I could talk to a live agent.

I was scheduling a ride for tomorrow and it charged me 20 bucks. I'm on the 
Uber option program and I'm only supposed to be charged $2.50 so I need to 
cancel the $20 transaction before it withdrawals. I don't like when I have to, 
do this new stuff where you have to do it on the computer? I feel more 
comfortable talking to somebody like you did back in the day as if we didn't 
have a computer regarding stuff like what happened to me an hour or so ago
Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone 15
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RE: Uber phone number where I could talk to a live agent.

[Richard Turner]

According to an AI search in Perplexity, 

Rider and driver support have the same number: 1-800-593-7069

Their 0 tolerance complaint line is 1-800-664-1378

 

HTH,

 

Richard, USA

"It's no great honor to be blind, but it's more than a nuisance and less than a 
disaster. Either you're going to fight like hell when your sight fails or 
you're going to stand on the sidelines for the rest of your life." -- Dr. 
Margaret Rockwell Phanstiehl Founder of Audio Description (1932-2009)

 

My web site:   https://www.turner42.com

 

From: viphone@googlegroups.com  On Behalf Of Jenny 
Bomareto
Sent: Friday, April 26, 2024 10:51 AM
To: viphone@googlegroups.com
Subject: Uber phone number where I could talk to a live agent.

 

I was scheduling a ride for tomorrow and it charged me 20 bucks. I’m on the 
Uber option program and I’m only supposed to be charged $2.50 so I need to 
cancel the $20 transaction before it withdrawals. I don’t like when I have to, 
do this new stuff where you have to do it on the computer? I feel more 
comfortable talking to somebody like you did back in the day as if we didn’t 
have a computer regarding stuff like what happened to me an hour or so ago 

Thanks for reading regarding this matter.
Jenny Bomareto


Sent from my iPhone 15

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Re: Uber Eats issue

[David Grossoehme]

I'd contact their customer service and have them verify for you, what 
has been paid.  If overcharged, then they can either credit you if you 
use their service to get your money back in a timely matter.  If you 
don't use their service that often, than I'd demand a credit back to 
your card that was charged.


Dave


On 1/29/2024 10:29 PM, billoutman...@gmail.com wrote:


Hello, list.

I had a mishap occur earlier this evening I have never experienced, 
and wonder what additional steps I need to take.


I put in a McDonald’s order but the driver never showed, and despite 
repeated attempts I could not connect with her.  So I rated her thumbs 
down and selected a couple options for problems, but they didn’t 
really fit.


I put in a second order, the same one I had intended, a bit later, and 
it came.  I discussed with the fellow what had happened, and he didn’t 
have any further advice other than what I had done and to contact Uber.


I am concerned about having a double charge when I only got the one 
order.  I need to know the correct procedure to follow at this point.


I have in the last wee already had to eat, quite literally, a pizza 
order situation wherein I ended up with a double order because a call 
center messed up and two orders got run when I was left on hold for 
taking my check card number, and a second agent reran the order since 
we didn’t know the first one had been sent.  At least then I had an 
overabundance that I could enjoy over a couple days.


Bill Outman

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Re: Uber Eats issue

[William Outman]

Thanks for that phone number. It is good actionable intelligence, the kind of AI we all like. Bill Outman Sent from my iPhoneOn Jan 29, 2024, at 11:56 PM, William James  wrote:In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results. Ubereats Customer Service Phone Number (800) 253-9377Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White  wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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Re: Uber Eats issue

[William James]

Not a problem!  When in doubt, Google is your friend!


Sent from my iPad Air 5

> On Jan 30, 2024, at 12:09 AM, M. Taylor  wrote:
> 
> Thank you, William.
> 
> This is great info.  I did not know they had a customer service number.
> 
> Mark
> 
> From: viphone@googlegroups.com  On Behalf Of 
> William James
> Sent: Monday, January 29, 2024 8:56 PM
> To: viphone@googlegroups.com
> Subject: Re: Uber Eats issue
> 
> In adition to the help button, store this number in your contact.  Denise and 
> I have had to call Uber Eats and were very satisfied with the results.
> 
> Ubereats Customer Service Phone Number (800) 253-9377
> 
> 
> 
> Sent from my iPad Air 5
> 
> 
> On Jan 29, 2024, at 11:36 PM, Matt White <mailto:mbwh...@gmail.com> wrote:
> If you get into your order status, there is a help button for each order. If 
> you click on that, it’ll walk you through a form where you can select issues 
> like the order never arrived. They will most likely just issue you a refund.
> Sent from my iPhone
> 
> 
> On Jan 29, 2024, at 22:29, mailto:billoutman...@gmail.com wrote:
> 
> Hello, list.  
> I had a mishap occur earlier this evening I have never experienced, and 
> wonder what additional steps I need to take.  
> I put in a McDonald’s order but the driver never showed, and despite repeated 
> attempts I could not connect with her.  So I rated her thumbs down and 
> selected a couple options for problems, but they didn’t really fit.  
> I put in a second order, the same one I had intended, a bit later, and it 
> came.  I discussed with the fellow what had happened, and he didn’t have any 
> further advice other than what I had done and to contact Uber.  
> I am concerned about having a double charge when I only got the one order.  I 
> need to know the correct procedure to follow at this point.  
> 
> I have in the last wee already had to eat, quite literally, a pizza order 
> situation wherein I ended up with a double order because a call center messed 
> up and two orders got run when I was left on hold for taking my check card 
> number, and a second agent reran the order since we didn’t know the first one 
> had been sent.  At least then I had an overabundance that I could enjoy over 
> a couple days.  
> 
> Bill Outman
> 
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RE: Uber Eats issue

[M. Taylor]

Thank you, William.

This is great info.  I did not know they had a customer service number.

Mark

From: viphone@googlegroups.com  On Behalf Of William 
James
Sent: Monday, January 29, 2024 8:56 PM
To: viphone@googlegroups.com
Subject: Re: Uber Eats issue

In adition to the help button, store this number in your contact.  Denise and I 
have had to call Uber Eats and were very satisfied with the results. 

Ubereats Customer Service Phone Number (800) 253-9377



Sent from my iPad Air 5


On Jan 29, 2024, at 11:36 PM, Matt White <mailto:mbwh...@gmail.com> wrote:
If you get into your order status, there is a help button for each order. If 
you click on that, it’ll walk you through a form where you can select issues 
like the order never arrived. They will most likely just issue you a refund.
Sent from my iPhone


On Jan 29, 2024, at 22:29, mailto:billoutman...@gmail.com wrote:

Hello, list.  
I had a mishap occur earlier this evening I have never experienced, and wonder 
what additional steps I need to take.  
I put in a McDonald’s order but the driver never showed, and despite repeated 
attempts I could not connect with her.  So I rated her thumbs down and selected 
a couple options for problems, but they didn’t really fit.  
I put in a second order, the same one I had intended, a bit later, and it came. 
 I discussed with the fellow what had happened, and he didn’t have any further 
advice other than what I had done and to contact Uber.  
I am concerned about having a double charge when I only got the one order.  I 
need to know the correct procedure to follow at this point.  
 
I have in the last wee already had to eat, quite literally, a pizza order 
situation wherein I ended up with a double order because a call center messed 
up and two orders got run when I was left on hold for taking my check card 
number, and a second agent reran the order since we didn’t know the first one 
had been sent.  At least then I had an overabundance that I could enjoy over a 
couple days.  
 
Bill Outman 
 
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Re: Uber Eats issue

[William James]

In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results. Ubereats Customer Service Phone Number (800) 253-9377Sent from my iPad Air 5On Jan 29, 2024, at 11:36 PM, Matt White  wrote:If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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Re: Uber Eats issue

[Matt White]

If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund.Sent from my iPhoneOn Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.   I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.   Bill Outman  



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RE: Uber Eats issue

[janet gross]

Hi Bill,

If you ever get a double charge, make sure you call your credit card company.
Explain to them what happened, and ask them to put that charge in dispute 
status.
Your credit card company will then dispute it with Uber, and chances, you will 
get your money credited back from Uber in to your card, and  the bank will let 
you know the outcome of the dispute.
It doesn't sound like the Uber app is very accessible, and if so, make sure you 
tell that to your credit card company.
Companies  don't like to deal with the banks.

Janet
From: viphone@googlegroups.com  On Behalf Of 
billoutman...@gmail.com
Sent: Monday, January 29, 2024 9:29 PM
To: viphone@googlegroups.com
Subject: Uber Eats issue

Hello, list.
I had a mishap occur earlier this evening I have never experienced, and wonder 
what additional steps I need to take.
I put in a McDonald's order but the driver never showed, and despite repeated 
attempts I could not connect with her.  So I rated her thumbs down and selected 
a couple options for problems, but they didn't really fit.
I put in a second order, the same one I had intended, a bit later, and it came. 
 I discussed with the fellow what had happened, and he didn't have any further 
advice other than what I had done and to contact Uber.
I am concerned about having a double charge when I only got the one order.  I 
need to know the correct procedure to follow at this point.

I have in the last wee already had to eat, quite literally, a pizza order 
situation wherein I ended up with a double order because a call center messed 
up and two orders got run when I was left on hold for taking my check card 
number, and a second agent reran the order since we didn't know the first one 
had been sent.  At least then I had an overabundance that I could enjoy over a 
couple days.

Bill Outman

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Re: Uber Eats App Accessibility issue

[joseph hudson]

I will say, that if you're ordering for multiple people, I find it easier to 
add one thing into the cart and fix it how you want it, and then go back and 
add the other thing and fix it how you want it.
Joseph Hudson

EmailFaceTime/iMessage
jhud7...@twc.com

Connect with me on zoom

https://us06web.zoom.us/j/3437608339?pwd=akNsMHlLTWsyWmk0UXdSaVdsSkhNUT09

> On Dec 5, 2023, at 7:26 AM, William Outman  wrote:
> 
> I had not noticed a problem last time I ordered McDonald’s at Uber Eats with 
> this, which was just over the weekend. Of course I wasn’t changing quantities 
> either. Using 15 Pro. Did you swipe to increase quantity and flick up or down 
> to decrease? 
> Sometimes issues can occur individually with particular restaurants. I 
> haven’t check back to see, for instance, if Wendy’s is more accessible now. 
> I did notice in Uber that when going from an 8 Plus to my 15 Pro that I can 
> now use a keyboard in the edit boxes where I was not able to do so. Before. 
> That’s an older phone you have and that could be a factor. 
> Bill 
> 
> Sent from my iPhone
> 
>> On Dec 4, 2023, at 8:04 PM, Corey Cook > > wrote:
>> 
>> 
>> Yes I have seen this some lately.
>>  
>>  
>> From: viphone@googlegroups.com 
>> > > On Behalf Of Andy Baracco
>> Sent: Monday, December 4, 2023 6:10 PM
>> To: viphone@googlegroups.com 
>> Subject: Uber Eats App Accessibility issue
>>  
>> Traditionally i have always found the Uber Eats app to be accessible, but 
>> the app has gone through changes and i think that is changing.
>> Today i attempted to place an order for McDonald's.
>> I am using an iPhone SE 3rd generation with IOS 17.1.1.
>> I notice that the spin boxes to change the quantity of items do not work.
>> If the default for an item is 1, it stays at 1 no matter what you do.
>> If the default is 0, like for something being added that is not a default, 
>> the quantity stays at 0 no matter what you do.
>>  
>> Has anyone else experienced this?
>>  
>> Andy
>>  
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Re: Uber Eats App Accessibility issue

[William Outman]

I had not noticed a problem last time I ordered McDonald’s at Uber Eats with this, which was just over the weekend. Of course I wasn’t changing quantities either. Using 15 Pro. Did you swipe to increase quantity and flick up or down to decrease? Sometimes issues can occur individually with particular restaurants. I haven’t check back to see, for instance, if Wendy’s is more accessible now. I did notice in Uber that when going from an 8 Plus to my 15 Pro that I can now use a keyboard in the edit boxes where I was not able to do so. Before. That’s an older phone you have and that could be a factor. Bill Sent from my iPhoneOn Dec 4, 2023, at 8:04 PM, Corey Cook  wrote:Yes I have seen this some lately.  From: viphone@googlegroups.com  On Behalf Of Andy BaraccoSent: Monday, December 4, 2023 6:10 PMTo: viphone@googlegroups.comSubject: Uber Eats App Accessibility issue Traditionally i have always found the Uber Eats app to be accessible, but the app has gone through changes and i think that is changing.Today i attempted to place an order for McDonald's.I am using an iPhone SE 3rd generation with IOS 17.1.1.I notice that the spin boxes to change the quantity of items do not work.If the default for an item is 1, it stays at 1 no matter what you do.If the default is 0, like for something being added that is not a default, the quantity stays at 0 no matter what you do. Has anyone else experienced this? Andy -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at:http://www.mail-archive.com/viphone@googlegroups.com/--- You received this message because you are subscribed to the Google Groups "VIPhone" group.To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com.To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/00fb01da2707%24099699d0%240b01a8c0%40AndyPC.



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RE: Uber Eats App Accessibility issue

[Corey Cook]

Yes I have seen this some lately.

 

 

From: viphone@googlegroups.com  On Behalf Of Andy 
Baracco
Sent: Monday, December 4, 2023 6:10 PM
To: viphone@googlegroups.com
Subject: Uber Eats App Accessibility issue

 

Traditionally i have always found the Uber Eats app to be accessible, but the 
app has gone through changes and i think that is changing.

Today i attempted to place an order for McDonald's.

I am using an iPhone SE 3rd generation with IOS 17.1.1.

I notice that the spin boxes to change the quantity of items do not work.

If the default for an item is 1, it stays at 1 no matter what you do.

If the default is 0, like for something being added that is not a default, the 
quantity stays at 0 no matter what you do.

 

Has anyone else experienced this?

 

Andy

 

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RE: Uber Question, Leaving A Custom Tip

[khevener]

But I usually don't want to be as generous as their preselected amounts 
suggest.  Lest folks start hastling me, I will tip well, especially if I get 
great service.  

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
paekstr...@gmail.com
Sent: Monday, August 7, 2023 3:22 PM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

It actually only appears to be a problem for leaving a custom tip.  You can 
still pick one of their pre-selected amounts.  

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Monday, August 7, 2023 3:18 PM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Then tell the drivers you would love to leave a tip, but a recent Uver update 
has made the option inaccessible for Voiceover users. Give them 5 Stars and 
also put this tip thing in the review if you can still add a custom message. I 
imagine if drivers start to complain that blind passengers can't leave a tip 
Uber might fix it pretty quick.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
paekstr...@gmail.com
Sent: Monday, August 7, 2023 11:02 AM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Hi,

Interesting that just after I saw this message, my husband returned home from 
using an Uber and said exactly the same thing.

It seems that, at least as far as we could tell, the ability to enter a custom 
tip has become inaccessible.

Pam


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Monday, August 7, 2023 10:44 AM
To: viphone@googlegroups.com
Subject: Uber Question, Leaving A Custom Tip

Things went well until I wanted to leave a custom amount for the tip.  I 
couldn't figure out how to get it to accept the amount I left, so I could go 
ahead and rate my trip, etc. There seemed to be no done button, at least that I 
could find at that moment. Thanks in advance for any information. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

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Re: Uber Question, Leaving A Custom Tip

[Arnold Schmidt]

 I had no problem leaving a tip using their suggested amounts. $1 was too 
little, $3 too much. Of course, I did not know about this situation until he 
was long gone. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

On Aug 7, 2023, at 3:18 PM, Sieghard Weitzel  wrote:

Then tell the drivers you would love to leave a tip, but a recent Uver update 
has made the option inaccessible for Voiceover users. Give them 5 Stars and 
also put this tip thing in the review if you can still add a custom message. I 
imagine if drivers start to complain that blind passengers can't leave a tip 
Uber might fix it pretty quick.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
paekstr...@gmail.com
Sent: Monday, August 7, 2023 11:02 AM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Hi,

Interesting that just after I saw this message, my husband returned home from 
using an Uber and said exactly the same thing.

It seems that, at least as far as we could tell, the ability to enter a custom 
tip has become inaccessible.

Pam


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Monday, August 7, 2023 10:44 AM
To: viphone@googlegroups.com
Subject: Uber Question, Leaving A Custom Tip

Things went well until I wanted to leave a custom amount for the tip.  I 
couldn't figure out how to get it to accept the amount I left, so I could go 
ahead and rate my trip, etc. There seemed to be no done button, at least that I 
could find at that moment. Thanks in advance for any information. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

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The archives

RE: Uber Question, Leaving A Custom Tip

[paekstrand]

It actually only appears to be a problem for leaving a custom tip.  You can 
still pick one of their pre-selected amounts.  

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Monday, August 7, 2023 3:18 PM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Then tell the drivers you would love to leave a tip, but a recent Uver update 
has made the option inaccessible for Voiceover users. Give them 5 Stars and 
also put this tip thing in the review if you can still add a custom message. I 
imagine if drivers start to complain that blind passengers can't leave a tip 
Uber might fix it pretty quick.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
paekstr...@gmail.com
Sent: Monday, August 7, 2023 11:02 AM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Hi,

Interesting that just after I saw this message, my husband returned home from 
using an Uber and said exactly the same thing.

It seems that, at least as far as we could tell, the ability to enter a custom 
tip has become inaccessible.

Pam


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Monday, August 7, 2023 10:44 AM
To: viphone@googlegroups.com
Subject: Uber Question, Leaving A Custom Tip

Things went well until I wanted to leave a custom amount for the tip.  I 
couldn't figure out how to get it to accept the amount I left, so I could go 
ahead and rate my trip, etc. There seemed to be no done button, at least that I 
could find at that moment. Thanks in advance for any information. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

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RE: Uber Question, Leaving A Custom Tip

[Sieghard Weitzel]

Then tell the drivers you would love to leave a tip, but a recent Uver update 
has made the option inaccessible for Voiceover users. Give them 5 Stars and 
also put this tip thing in the review if you can still add a custom message. I 
imagine if drivers start to complain that blind passengers can't leave a tip 
Uber might fix it pretty quick.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
paekstr...@gmail.com
Sent: Monday, August 7, 2023 11:02 AM
To: viphone@googlegroups.com
Subject: RE: Uber Question, Leaving A Custom Tip

Hi,

Interesting that just after I saw this message, my husband returned home from 
using an Uber and said exactly the same thing.

It seems that, at least as far as we could tell, the ability to enter a custom 
tip has become inaccessible.

Pam


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Monday, August 7, 2023 10:44 AM
To: viphone@googlegroups.com
Subject: Uber Question, Leaving A Custom Tip

Things went well until I wanted to leave a custom amount for the tip.  I 
couldn't figure out how to get it to accept the amount I left, so I could go 
ahead and rate my trip, etc. There seemed to be no done button, at least that I 
could find at that moment. Thanks in advance for any information. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

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RE: Uber Question, Leaving A Custom Tip

[paekstrand]

Hi,

Interesting that just after I saw this message, my husband returned home from 
using an Uber and said exactly the same thing.

It seems that, at least as far as we could tell, the ability to enter a custom 
tip has become inaccessible.

Pam


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Arnold 
Schmidt
Sent: Monday, August 7, 2023 10:44 AM
To: viphone@googlegroups.com
Subject: Uber Question, Leaving A Custom Tip

Things went well until I wanted to leave a custom amount for the tip.  I 
couldn't figure out how to get it to accept the amount I left, so I could go 
ahead and rate my trip, etc. There seemed to be no done button, at least that I 
could find at that moment. Thanks in advance for any information. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 3

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RE: Uber has gotten ugly

[khevener]

Interesting, I have had the same problem.  I typically use Lyft, but was taking 
advantage of a promo with Uber.  My home address for rides was different than 
my home address for eats.  I changed the rides one, but it never saved it.  So, 
will likely cancel the 3 month free membership promo.  

 

From: viphone@googlegroups.com  On Behalf Of Robert 
Doc Wright
Sent: Monday, February 27, 2023 3:57 AM
To: viphone@googlegroups.com
Subject: Fw: Uber has gotten ugly

 

 

- Original Message - 

From: Robert Doc Wright   

To: vipho...@googlegroups.com   

Sent: Monday, February 27, 2023 1:55 AM

Subject: Uber has gotten ugly 

 

somehow after a week my Uber has changed. when I open "where to" It no longer 
shows my home address in the pickup field. I have more than twelve saved places 
but it only shows five and they are ones I haven't gone to in months. yesterday 
I was going to my daughter's house and it would not accept her address. When I 
entered the same information on my wife's iPhone it took it with no problem.

Note: I did discover that in the Activities tab it showed previous trips I 
could rebook. When I double tapped the bowling alley that I go to weekly 
everything was correct but my home address.

*
When we finally give Yeshua/Jesus full control then we have taken that first 
step toward perfection!

 

__
Family times theatre 
http://familytimes.wrighthere.net:9244/stream

 

Ask your smart speaker to play Family times on TuneIn

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Re: Uber has gotten ugly

[Robert Doc Wright]

As I mentioned look in the activities tab and your church may show in there 
  - Original Message - 
  From: Brandon Olivares 
  To: VIPhone 
  Sent: Monday, February 27, 2023 4:19 AM
  Subject: Re: Uber has gotten ugly


  Actually I just had the same issue yesterday. I was trying to take an Uber to 
church, and definitely had the church as a saved place, but I had to reenter 
the address. And it didn’t have my home address anymore either. Glad I’m not 
the only one. I don’t use Uber often so I thought maybe I was doing something 
wrong.



On Feb 27, 2023, at 3:56 AM, Robert Doc Wright  
wrote:



- Original Message - 
From: Robert Doc Wright 
To: vipho...@googlegroups.com 
Sent: Monday, February 27, 2023 1:55 AM
Subject: Uber has gotten ugly 


somehow after a week my Uber has changed. when I open "where to" It no 
longer shows my home address in the pickup field. I have more than twelve saved 
places but it only shows five and they are ones I haven't gone to in months. 
yesterday I was going to my daughter's house and it would not accept her 
address. When I entered the same information on my wife's iPhone it took it 
with no problem.
Note: I did discover that in the Activities tab it showed previous trips I 
could rebook. When I double tapped the bowling alley that I go to weekly 
everything was correct but my home address.
*
When we finally give Yeshua/Jesus full control then we have taken that 
first step toward perfection!

__
Family times theatre 
http://familytimes.wrighthere.net:9244/stream

Ask your smart speaker to play Family times on TuneIn


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Re: Uber has gotten ugly

[Brandon Olivares]

Actually I just had the same issue yesterday. I was trying to take an Uber to 
church, and definitely had the church as a saved place, but I had to reenter 
the address. And it didn’t have my home address anymore either. Glad I’m not 
the only one. I don’t use Uber often so I thought maybe I was doing something 
wrong.

> On Feb 27, 2023, at 3:56 AM, Robert Doc Wright  
> wrote:
> 
>  
> - Original Message -
> From: Robert Doc Wright 
> To: vipho...@googlegroups.com 
> Sent: Monday, February 27, 2023 1:55 AM
> Subject: Uber has gotten ugly
> 
> somehow after a week my Uber has changed. when I open "where to" It no longer 
> shows my home address in the pickup field. I have more than twelve saved 
> places but it only shows five and they are ones I haven't gone to in months. 
> yesterday I was going to my daughter's house and it would not accept her 
> address. When I entered the same information on my wife's iPhone it took it 
> with no problem.
> Note: I did discover that in the Activities tab it showed previous trips I 
> could rebook. When I double tapped the bowling alley that I go to weekly 
> everything was correct but my home address.
> *
> When we finally give Yeshua/Jesus full control then we have taken that first 
> step toward perfection!
>  
> __
> Family times theatre 
> http://familytimes.wrighthere.net:9244/stream 
> 
>  
> Ask your smart speaker to play Family times on TuneIn
> 
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Re: Uber app and adding multiple stops

[Joe Orozco]

Unless you’re tied to Uber, or unless Uber is cheaper at that given
moment, Lyft is better about setting up what is a round trip service.
You set your pickup location as home, add your destination as home,
but include Stop 1 as the place you’re picking up the item. I don’t
know why Uber, at least for me, feels more cumbersome about this sort
of thing.

Joe


On 2/15/23, tai.toma...@gmail.com  wrote:
> I believe I circumvented this issue by adding my home as my second stop when
> the ride was already in progress.
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Shai
> Sent: Wednesday, February 15, 2023 10:57 PM
> To: viphone@googlegroups.com
> Subject: Uber app and adding multiple stops
>
> Hello,
> I need to go and run an errand.
> This errand involves me making a quick pickup of an item and then returning
> home.
> I put my home as the pick up address and the place for the errand as
> destination. I then tried to add my home as a stop where the trip would be
> completed so as to ride back with the same driver; however, after adding my
> home as stop 2 and tapping on the done button, I cannot close out of the add
> multiple stops field  and so cannot request this trip.
> Has anyone else done this and if so, how have you gotten around this issue?
> Thank you in advance.
>
> --
> Shai Wolman
> Wolman Assistive
> (619)894-6587
> An accessibility services company providing training to children and
> adults!
> To get in touch or for more information, please visit my website at
> wolmanassistive.com
>
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RE: Uber app and adding multiple stops

[tai.tomasi8]

I believe I circumvented this issue by adding my home as my second stop when 
the ride was already in progress. 

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Shai
Sent: Wednesday, February 15, 2023 10:57 PM
To: viphone@googlegroups.com
Subject: Uber app and adding multiple stops

Hello,
I need to go and run an errand.
This errand involves me making a quick pickup of an item and then returning 
home.
I put my home as the pick up address and the place for the errand as 
destination. I then tried to add my home as a stop where the trip would be 
completed so as to ride back with the same driver; however, after adding my 
home as stop 2 and tapping on the done button, I cannot close out of the add 
multiple stops field  and so cannot request this trip.
Has anyone else done this and if so, how have you gotten around this issue?
Thank you in advance.

--
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Re: Uber question.

[Les Kriegler]

Chaney, I’m not certain I completely understand your question. I can tell you 
that I had scheduled a ride in advance which actually occurred two days after I 
scheduled it. The price that I was charge was the price that I paid. I hope 
this makes sense.

Sent from my iPhone

> On Sep 5, 2022, at 5:18 PM, Jenny Bomareto 
>  wrote:
> 
> If I was to schedule the ride today, on Wednesday will the price drop or 
> will it still stay the same price?
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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RE: Uber question.

[Richard Turner]

As far as I understand it, and from when I used it a while back, their prices 
change based on demand.  So, if the time you picked shows low demand, the price 
is lower.  If on Wednesday, the demand has gone up, the price will go up.

 

The best thing to do is read their terms and conditions carefully as this kind 
of thing ought to be included there.

 

 

 

Richard

“People demand freedom of speech as a compensation for the freedom of thought 
which they seldom use.” - Søren Kierkegaard

 

My web site:   https://www.turner42.com

🦅

 

From: viphone@googlegroups.com  On Behalf Of Jenny 
Bomareto
Sent: Monday, September 5, 2022 2:19 PM
To: viphone@googlegroups.com
Subject: Uber question.

 

If I was to schedule the ride today, on Wednesday will the price drop or will 
it still stay the same price?

Thanks for reading regarding this matter.
Jenny Bomareto


Sent from my iPhone

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Re: Uber help please.

[Esther Levegnale]

wow, what an exorbitant price! That's awful! Esther

Sent From Esther's Amazing and Awesome iPhone 13 Pro Max!

> On Aug 16, 2022, at 4:53 PM, Thom Spittle  wrote:
> 
> A similar thing happened to me. I was going to church on Sunday, it’s 
> usually about a six dollar to seven dollar fare, but they wanted $42-$43 for 
> 3/4 of a mile. I just waited and booked directly instead of doing a schedule. 
> And I paid less than six dollars. They charge a little bit more usually 10% 
> more or so by doing scheduling, but 42 or $43. They can have that
> 
> Sent from my iPhone
> 
>>> On Aug 16, 2022, at 3:44 PM, Jenny Bomareto 
>>>  wrote:
>>> 
>> 
>> Hello,
>> 
>> The place I need to go to on Saturday it’s only 11 minutes away and I wanted 
>> to schedule the ride in advance and UberX is selected and they wanted to 
>> charge me either $43 or $49. Could it be that I’m scheduling the trip too 
>> soon? Because also it was thinking I should go today and it was only going 
>> to be $11 for today. So again forgive me if I’m answering my own question.
>> 
>> Thanks for reading regarding this matter.
>> Jenny Bomareto
>> 
>> Sent from my iPhone
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Re: Uber help please.

[Thom Spittle]

A similar thing happened to me. I was going to church on Sunday, it’s usually 
about a six dollar to seven dollar fare, but they wanted $42-$43 for 3/4 of a 
mile. I just waited and booked directly instead of doing a schedule. And I paid 
less than six dollars. They charge a little bit more usually 10% more or so by 
doing scheduling, but 42 or $43. They can have that

Sent from my iPhone

> On Aug 16, 2022, at 3:44 PM, Jenny Bomareto 
>  wrote:
> 
> 
> Hello,
> 
> The place I need to go to on Saturday it’s only 11 minutes away and I wanted 
> to schedule the ride in advance and UberX is selected and they wanted to 
> charge me either $43 or $49. Could it be that I’m scheduling the trip too 
> soon? Because also it was thinking I should go today and it was only going to 
> be $11 for today. So again forgive me if I’m answering my own question.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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Re: Uber help please.

[Kathy Blackburn]

Just writing to advise the original poster that the word Uber, when referring 
to the rideshare app, does not begin with a capital e. The name of the app is 
spelled U b e r.

Kathy Blackburn
kblac...@austin.rr.comOn Aug 16, 2022 8:14 AM, Kathy Brandt 
 wrote:
>
> It used to be more straightforward, but now in Uber you double tap on the 
> bottom of the screen where it says to meet your driver at the pick up point 
> for your address. That opens up an area where among other things you will see 
> call your driver or message driver. I message them all  the time this way. 
> You are doing this after you have set up your trip.
>
>
>> On Aug 16, 2022, at 4:10 AM, chrisjudge1...@gmail.com wrote:
>>
>> 
>>
>> I’d like to know as well. I don’t think there is a way to do it but if 
>> someone knows, please share. I use Uber a lot these days and it would be 
>> nice to get the blind thing in to the account profile.
>>
>>  
>>
>> Chris Judge
>>
>>  
>>
>> From: viphone@googlegroups.com  On Behalf Of Jenny 
>> Bomareto
>> Sent: August 15, 2022 12:13 PM
>> To: viphone@googlegroups.com
>> Subject: Euber help please.
>>
>>  
>>
>> Hello,
>>
>>  
>>
>> I went into the Uber app. I went to where it said account. I went to edit. 
>> As I want to add a note so the Uber driver will call me upon arrival and to 
>> make them know I’m blind so they won’t just drive off.  Instructions please 
>> on how to do this.
>>
>>  
>>
>> Thanks for reading regarding this matter.
>> Jenny Bomareto
>>
>>
>> Sent from my iPhone
>>
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Re: Uber one.

[Kathy Brandt]

Since I have the Uber pass, I didn’t see the point of Uber one, so I haven’t 
done anything with it. 

> On May 26, 2022, at 5:17 PM, Jenny Bomareto 
>  wrote:
> 
> I scheduled it meaning the free membership but then when I did the 
> calculation it was going to be $119 altogether so I just thought I would make 
> it be so the membership thing was canceled. And plus it told me my ride was 
> gonna be $15.20 but then when I was listening when I said to 5% discount I 
> thought it said nine dollars and some cents I know obviously nine dollars 
> would have been saving but for some reason it said it was gonna be $15.20 so 
> I guess I won’t have the membership.  I scheduled the ride to go to Cinco de 
> Mayo at 3550 Mayhan Dr., Tallahassee.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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Re: Uber help please.u

[Thom Spittle]

It took me a little bit to find it too. But after you go to menu swipe to trips 
and double tap swipe to where it says past trips it’s a button. If you double 
tap that you can swipe to the right until it says upcoming trips. Then inside 
the upcoming trips you should see your scheduled trips and if you double tap on 
the one you want to cancel you should be able to swipe through there and hit 
cancel. If that doesn’t work let me know 

Sent from my iPhone

> On May 8, 2022, at 9:09 PM, Jenny Bomareto 
>  wrote:
> 
> Still no success. I scheduled both of them in advance. I went to menu and 
> then and it gives all the places I went to and then when I double tap on the 
> place that I have scheduled I don’t hear voiceover say anything about cancel. 
> It think s that I want to be picked up.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
> 
>>> On May 8, 2022, at 8:43 PM, Thom Spittle  wrote:
>>> 
>> I’m sorry, maybe I could be a little bit more clear. If this is a ride that 
>> is on the way, then you can swipe to where it gives the information for the 
>> driver and the car. He would do a one finger double tap and it will expand 
>> and show information about contacting the driver by text or by phone and if 
>> you continue to swipe to the right one of the final options is cancel ride. 
>> However, if you wanna cancel a scheduled ride, you need to go to the menu go 
>> to rides and upcoming rides that is where you will find the ability to 
>> cancel them. 
>> 
>> Sent from my iPhone
>> 
 On May 8, 2022, at 6:15 PM, Jenny Bomareto 
  wrote:
 
>>> To cancel my trips please cause I scheduled one for the 17th and one for 
>>> the 26th of this month. And I have some people that’s offered to take me to 
>>> my medical appointments.
>>> 
>>> Thanks for reading regarding this matter.
>>> Jenny Bomareto
>>> 
>>> Sent from my iPhone
>>> 
> On May 8, 2022, at 5:36 PM, joseph hudson  wrote:
> 
 What are you wanting to do with Uber?
 
> On May 8, 2022, at 3:25 PM, Jenny Bomareto 
>  wrote:
> 
> I’m not having success with the instructions that Tom gave.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
> 
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Re: Uber help please.u

[Jenny Bomareto]

Still no success. I scheduled both of them in advance. I went to menu and then 
and it gives all the places I went to and then when I double tap on the place 
that I have scheduled I don’t hear voiceover say anything about cancel. It 
think s that I want to be picked up.

Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone

> On May 8, 2022, at 8:43 PM, Thom Spittle  wrote:
> 
> I’m sorry, maybe I could be a little bit more clear. If this is a ride that 
> is on the way, then you can swipe to where it gives the information for the 
> driver and the car. He would do a one finger double tap and it will expand 
> and show information about contacting the driver by text or by phone and if 
> you continue to swipe to the right one of the final options is cancel ride. 
> However, if you wanna cancel a scheduled ride, you need to go to the menu go 
> to rides and upcoming rides that is where you will find the ability to cancel 
> them. 
> 
> Sent from my iPhone
> 
>>> On May 8, 2022, at 6:15 PM, Jenny Bomareto 
>>>  wrote:
>>> 
>> To cancel my trips please cause I scheduled one for the 17th and one for 
>> the 26th of this month. And I have some people that’s offered to take me to 
>> my medical appointments.
>> 
>> Thanks for reading regarding this matter.
>> Jenny Bomareto
>> 
>> Sent from my iPhone
>> 
 On May 8, 2022, at 5:36 PM, joseph hudson  wrote:
 
>>> What are you wanting to do with Uber?
>>> 
 On May 8, 2022, at 3:25 PM, Jenny Bomareto 
  wrote:
 
 I’m not having success with the instructions that Tom gave.
 
 Thanks for reading regarding this matter.
 Jenny Bomareto
 
 Sent from my iPhone
 
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Re: Uber help please.u

[Thom Spittle]

I’m sorry, maybe I could be a little bit more clear. If this is a ride that is 
on the way, then you can swipe to where it gives the information for the driver 
and the car. He would do a one finger double tap and it will expand and show 
information about contacting the driver by text or by phone and if you continue 
to swipe to the right one of the final options is cancel ride. However, if you 
wanna cancel a scheduled ride, you need to go to the menu go to rides and 
upcoming rides that is where you will find the ability to cancel them. 

Sent from my iPhone

> On May 8, 2022, at 6:15 PM, Jenny Bomareto 
>  wrote:
> 
> To cancel my trips please cause I scheduled one for the 17th and one for the 
> 26th of this month. And I have some people that’s offered to take me to my 
> medical appointments.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
> 
>>> On May 8, 2022, at 5:36 PM, joseph hudson  wrote:
>>> 
>> What are you wanting to do with Uber?
>> 
>>> On May 8, 2022, at 3:25 PM, Jenny Bomareto 
>>>  wrote:
>>> 
>>> I’m not having success with the instructions that Tom gave.
>>> 
>>> Thanks for reading regarding this matter.
>>> Jenny Bomareto
>>> 
>>> Sent from my iPhone
>>> 
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Re: Uber help please.u

[Jenny Bomareto]

To cancel my trips please cause I scheduled one for the 17th and one for the 
26th of this month. And I have some people that’s offered to take me to my 
medical appointments.

Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone

> On May 8, 2022, at 5:36 PM, joseph hudson  wrote:
> 
> What are you wanting to do with Uber?
> 
>> On May 8, 2022, at 3:25 PM, Jenny Bomareto 
>>  wrote:
>> 
>> I’m not having success with the instructions that Tom gave.
>> 
>> Thanks for reading regarding this matter.
>> Jenny Bomareto
>> 
>> Sent from my iPhone
>> 
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Re: Uber help please.u

[joseph hudson]

What are you wanting to do with Uber?

> On May 8, 2022, at 3:25 PM, Jenny Bomareto 
>  wrote:
> 
> I’m not having success with the instructions that Tom gave.
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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Re: Uber help please.

[Thom Spittle]

Swipe and tilley gives you the driver information. Do a one finger double tap 
and swipe to the right and you will see cancel trip

Sent from my iPhone

> On May 8, 2022, at 2:43 PM, Jenny Bomareto 
>  wrote:
> 
> How do I cancel trips?
> 
> Thanks for reading regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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Re: Uber airport run

[caspicer3]

Hello I just looked into the same type of ride. Once you choose your 
destination in the Uber app it will show you an opportunity to book in advance 
for the airport. I would allow at least two hours due to traffic in and around 
Orlando. You should be able to schedule this week for next week and you will 
not be charged until you actually take the trip.
Hope this helps you.

Regards,
Charles

Sent from my iPhone

> On Mar 22, 2022, at 12:52 PM, William Outman  wrote:
> 
> Hi,list. 
> I thought I would ask a few things about scheduling a ride through Uber. Next 
> week I need to catch a flight just after 5 am, and Siri tells me the trip is 
> a little over an hour in light traffic at that hour. So first I need to know 
> about how far ahead to schedule pick up at my place to account for travel 
> time and check in as well as navigation at the airport. As it may be at an 
> odd hour, I have been advised to schedule in advance to be sure I can get a 
> driver. How far ahead should I reserve and how do I do this?  Will I be 
> billed when I schedule or when the trip occurs?  If this matters, I’m going 
> to Orlando International from Daytona Beach. 
> Bill. Outman 
> 
> 
> Sent from my iPhone
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Re: Uber help please.

[Robert stigile]

Hi,
Open up the Uber app double tap on menu and swipe across two payments and you 
will find your information there and you can change it.

Robert Stigile, Second Vice-President
National Federation of the Blind of California
President San Fernando Valley Chapter
818-381-9568


> On Jan 14, 2022, at 1:49 PM, Jenny Bomareto 
>  wrote:
> 
> 
> Hello,
> 
> I have to update my card so where do I go in the app to do that? Thanks in 
> advance.
> 
> Thanks for your assistance regarding this matter.
> Jenny Bomareto
> 
> Sent from my iPhone
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Re: Uber

[Joseph Hudson]

Yes it does make sense. However, no you cannot edit those. I just tried. Hey 
whenever I looked at the app for you.

> On Oct 4, 2021, at 5:37 PM, Noe Villeda  wrote:
> 
> I don't have any saved places under more saved places.  What I'm referring to 
> is, when you enter an address, and it shows other places that you've been to 
> in the past.  Is there a way to edit those?
> 
> I hope that makes sense.
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Joseph 
> Hudson
> Sent: Monday, October 04, 2021 4:23 PM
> To: viphone@googlegroups.com
> Subject: Re: Uber
> 
> Yes, you can go to settings, go to more places, then you can tap on the 
> address that you want to remove, it will bring up the name of the place, and 
> the address, and below that is a remove button.
> 
>> On Oct 4, 2021, at 10:07 AM, Noe Villeda  wrote:
>> 
>> When using Uber, is there a way to edit your saved addresses?
>> Is it possible to delete addresses that you have saved in the app?
>> 
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RE: Uber

[Noe Villeda]

I don't have any saved places under more saved places.  What I'm referring to 
is, when you enter an address, and it shows other places that you've been to in 
the past.  Is there a way to edit those?

I hope that makes sense.



-Original Message-
From: viphone@googlegroups.com  On Behalf Of Joseph 
Hudson
Sent: Monday, October 04, 2021 4:23 PM
To: viphone@googlegroups.com
Subject: Re: Uber

Yes, you can go to settings, go to more places, then you can tap on the address 
that you want to remove, it will bring up the name of the place, and the 
address, and below that is a remove button.

> On Oct 4, 2021, at 10:07 AM, Noe Villeda  wrote:
> 
> When using Uber, is there a way to edit your saved addresses?
> Is it possible to delete addresses that you have saved in the app?
> 
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Re: Uber

[Joseph Hudson]

Yes, you can go to settings, go to more places, then you can tap on the address 
that you want to remove, it will bring up the name of the place, and the 
address, and below that is a remove button.

> On Oct 4, 2021, at 10:07 AM, Noe Villeda  wrote:
> 
> When using Uber, is there a way to edit your saved addresses?
> Is it possible to delete addresses that you have saved in the app?
> 
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Re: Uber eats

[Kathy Brandt]

I think I have done OK with Uber eats promotions and entering the code. I make 
the most of ordering out because of buying enough stuff to eat off of during 
the week in combination or with other things I already have, so hi end up 
having enough to qualify for a promotion.

I had a little trouble finding where to enter a promotional code on door dash: 
it seemed to be part of entering the right link in the email.



On Aug 1, 2021, at 3:06 PM, Arnold Schmidt  wrote:

I don't know if this will help, I hope it is not true for you, but a lot of 
those Uber Eats promotions have some unfortunate small print, like needing a 
$35  or $40 order to qualify. That is way more than I ever order, so I usually 
don't qualify. I hope they are more generous for you. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 2

On Aug 1, 2021, at 2:21 PM, Noe Villeda  wrote:

Has anyone experienced any problems entering a promotion code in the Uber eats 
app?
When I enter the promotion code, voiceover does not read anything when I click 
on the submit button, it’s as though nothing was entered into the edit field.
I’d appreciate any help.

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Re: Uber eats

[Arnold Schmidt]

I don't know if this will help, I hope it is not true for you, but a lot of 
those Uber Eats promotions have some unfortunate small print, like needing a 
$35  or $40 order to qualify. That is way more than I ever order, so I usually 
don't qualify. I hope they are more generous for you. 

Arnold Schmidt 


Sent from  Arnold's  iPhone S E 2

On Aug 1, 2021, at 2:21 PM, Noe Villeda  wrote:

Has anyone experienced any problems entering a promotion code in the Uber eats 
app?
When I enter the promotion code, voiceover does not read anything when I click 
on the submit button, it’s as though nothing was entered into the edit field.
I’d appreciate any help.

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Re: Uber app help please.

[Esther Levegnale]

Hi, Jenny,

I've been taking Uber and Lyft for years, and the usual way of notifying me 
that my ride was scheduled is through my email app.  I love taking both of 
these ride-sharing services and find that they increase my independence because 
I don't have to ask a family member or a friend to take me anywhere.

Hope this helps and good luck using the app!

Esther

Sent From Esther's Amazing and Awesome iPhone 7+!

> On Jun 19, 2021, at 10:57 AM, Jenny Bomareto 
>  wrote:
> 
> Helloe
> Hello,Last 
> night I tryed to schedule a ride in advance.  How do I find out if it 
> scheduled for today? Also will the driver call me when it gets to my house?  
> How abought when it's time for me to come back home?  chny tips and tricks 
> you can give me to refresh my memory on how to use this app will be 
> gratefully appreciated.  TIA.
> 
> Last 
> 
> 
> 
> Thanks for your prompt attention!
> 
> Sent from my iPhone
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Re: Uber or Lyft round trip?

[Traci Duncan]

I read that about the three minutes. However with a curbside drop off, I do not 
leave the car.

Still not sure how this would totally work out. I may see.

Thank you all,
Traci

Sent from my iPhone

> On Jun 11, 2021, at 1:57 PM, Wayne Merritt  wrote:
> 
> One thing to note with Lyft, not sure about Uber. You have up to 3
> minutes to do your things inside and then your ride will leave. I
> learned this from either within the Lyft app or a Lyft email, can't
> recall which right now. At any rate, you better be very fast. This may
> be the over all guidance, since I've ridden with some drivers who seem
> like they would wait longer than the 3 minute allotment. I haven't
> done this before for errands, just speculating. I think the Lyft
> guidance is just that, a rule of thumb. The Paratransit guidance says
> that a driver can only take you curb to curb, but we've all
> experienced some drivers who do that, and others who will hold the
> destination building's door open for you upon drop-off.
> 
> Kindly,
> Wayne Merritt
> 
>> On 6/11/21, Johna Gravitt  wrote:
>> Yes, I've used them both for that purpose.  You are correct, you set your
>> destination as where ever you're getting picked up and add a stop which
>> would be to the vet or where ever you want to go.
>> Johna
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Traci
>> Duncan
>> Sent: Friday, June 11, 2021 1:21 PM
>> To: viphone@googlegroups.com
>> Subject: Uber or Lyft round trip?
>> 
>> Hi all,
>> 
>> Has anyone used Uber or Lyft for essentially running an errand. I've heard a
>> round-trip can be done by selecting multiple stops. Next week I need to do a
>> curbside drop off for our dog to the vet. I am wondering if this could be a
>> solution.
>> 
>> Thank you,
>> Traci
>> 
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Re: Uber or Lyft round trip?

[Wayne Merritt]

One thing to note with Lyft, not sure about Uber. You have up to 3
minutes to do your things inside and then your ride will leave. I
learned this from either within the Lyft app or a Lyft email, can't
recall which right now. At any rate, you better be very fast. This may
be the over all guidance, since I've ridden with some drivers who seem
like they would wait longer than the 3 minute allotment. I haven't
done this before for errands, just speculating. I think the Lyft
guidance is just that, a rule of thumb. The Paratransit guidance says
that a driver can only take you curb to curb, but we've all
experienced some drivers who do that, and others who will hold the
destination building's door open for you upon drop-off.

Kindly,
Wayne Merritt

On 6/11/21, Johna Gravitt  wrote:
> Yes, I've used them both for that purpose.  You are correct, you set your
> destination as where ever you're getting picked up and add a stop which
> would be to the vet or where ever you want to go.
> Johna
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Traci
> Duncan
> Sent: Friday, June 11, 2021 1:21 PM
> To: viphone@googlegroups.com
> Subject: Uber or Lyft round trip?
>
> Hi all,
>
> Has anyone used Uber or Lyft for essentially running an errand. I've heard a
> round-trip can be done by selecting multiple stops. Next week I need to do a
> curbside drop off for our dog to the vet. I am wondering if this could be a
> solution.
>
> Thank you,
> Traci
>
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RE: Uber or Lyft round trip?

[Johna Gravitt]

Yes, I've used them both for that purpose.  You are correct, you set your 
destination as where ever you're getting picked up and add a stop which would 
be to the vet or where ever you want to go.
Johna

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Traci 
Duncan
Sent: Friday, June 11, 2021 1:21 PM
To: viphone@googlegroups.com
Subject: Uber or Lyft round trip?

Hi all,

Has anyone used Uber or Lyft for essentially running an errand. I've heard a 
round-trip can be done by selecting multiple stops. Next week I need to do a 
curbside drop off for our dog to the vet. I am wondering if this could be a 
solution.

Thank you,
Traci

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Re: UBER-app it is broken?

[Arnold Schmidt]

It works here okay so far, but it seems to take longer to load. 

Arnold Schmidt 


Sent from  Arnold's  iPhone Six

On Sep 1, 2020, at 10:03 AM, Candy Lowe  wrote:

Mario, It does not appear to be broken to me.  naturally, I didn't have to 
order one at this moment  but, I went through all of the steps except 
confirming a  ride, and it worked fine.  

Sent from my iPhone  

> On Sep 1, 2020, at 8:04 AM, Mário Navarro  wrote:
> 
> 
> hello, can someone confirm if the uber app is broken with voice over?
> I did the most recent uber update and now it  is broken...
> 
> when opening the app, VO is unable to focus on the content. just get the 
> sound of crash, bac, bac, bac ...
> can someone confirm this to me?
> 
> thanks.
> cheers.
> 
> 
> 
> -- 
> A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...
> 
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Re: UBER-app it is broken?

[Candy Lowe]

Mario, It does not appear to be broken to me.  naturally, I didn't have to 
order one at this moment  but, I went through all of the steps except 
confirming a  ride, and it worked fine.  

Sent from my iPhone  

> On Sep 1, 2020, at 8:04 AM, Mário Navarro  wrote:
> 
> 
> hello, can someone confirm if the uber app is broken with voice over?
> I did the most recent uber update and now it  is broken...
> 
> when opening the app, VO is unable to focus on the content. just get the 
> sound of crash, bac, bac, bac ...
> can someone confirm this to me?
> 
> thanks.
> cheers.
> 
> 
> 
> -- 
> A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...
> 
> -- 
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RE: Uber Eats

[kevinwassmer]

Igave up using Uber Eats because of this. I could place an order. But I haven’t 
been able to check out in a long time using Voice-over. I like either Byt Squad 
or Door Dash.

 

From: viphone@googlegroups.com  On Behalf Of Andrew 
Roberts
Sent: Sunday, November 3, 2019 10:42 AM
To: viphone@googlegroups.com
Subject: Uber Eats

 

Hi,

 

Has anyone ever used the Uber Eats app for ordering food?  I downloaded the app 
yesterday and when browsing the menu of my chosen restaurant, I am unable to 
work out how to add my chosen dishes to my cart and then place my order.  Can 
anyone help me please?

 

Many thanks,

 

Andrew 

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RE: Uber Eats

[Sieghard Weitzel]

I only used it once a couple of years ago when my wife and I were in Calgary 
where the service is offered. Maybe it has changed since then, but while I was 
able to get through the ordering process, I found it very cluttered and 
difficult and on top of it the food took forever to arrive and was not in very 
good shape by the time it did and I doubt I'll ever use it again.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Ben 
Mustill-Rose
Sent: Sunday, November 3, 2019 1:39 PM
To: viphone@googlegroups.com
Subject: Re: Uber Eats

Must be something that varies from country to country then. Definitely basket 
for me. Nice touch.

On 11/3/19, Vivian Conger  wrote:
> Actually when I used Uber Eats last night, the word was cart instead 
> of basket.
>
> Vivian and Sallie
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Ben Mustill-Rose
> Sent: Sunday, November 3, 2019 10:04 AM
> To: viphone@googlegroups.com
> Subject: Re: Uber Eats
>
> Double tap the dish you want, flick through the options you'll be 
> presented with that let you customize it then at the end you'll find 
> an add to basket button. Once you're done go back to the menu of the 
> place and feel around the bottom left of the screen to find the view 
> basket button. Double tap it and follow the instructions to checkout.
>
> On 11/3/19, Andrew Roberts  wrote:
>> Hi,
>>
>>
>>
>> Has anyone ever used the Uber Eats app for ordering food?  I 
>> downloaded the app yesterday and when browsing the menu of my chosen 
>> restaurant, I am unable to work out how to add my chosen dishes to my 
>> cart and then place my order.  Can anyone help me please?
>>
>>
>>
>> Many thanks,
>>
>>
>>
>> Andrew
>>
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Re: Uber Eats

[Ben Mustill-Rose]

Must be something that varies from country to country then. Definitely
basket for me. Nice touch.

On 11/3/19, Vivian Conger  wrote:
> Actually when I used Uber Eats last night, the word was cart instead of
> basket.
>
> Vivian and Sallie
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Ben
> Mustill-Rose
> Sent: Sunday, November 3, 2019 10:04 AM
> To: viphone@googlegroups.com
> Subject: Re: Uber Eats
>
> Double tap the dish you want, flick through the options you'll be presented
> with that let you customize it then at the end you'll find an add to basket
> button. Once you're done go back to the menu of the place and feel around
> the bottom left of the screen to find the view basket button. Double tap it
> and follow the instructions to checkout.
>
> On 11/3/19, Andrew Roberts  wrote:
>> Hi,
>>
>>
>>
>> Has anyone ever used the Uber Eats app for ordering food?  I
>> downloaded the app yesterday and when browsing the menu of my chosen
>> restaurant, I am unable to work out how to add my chosen dishes to my
>> cart and then place my order.  Can anyone help me please?
>>
>>
>>
>> Many thanks,
>>
>>
>>
>> Andrew
>>
>> --
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RE: Uber Eats

[Vivian Conger]

Actually when I used Uber Eats last night, the word was cart instead of basket.

Vivian and Sallie


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Ben 
Mustill-Rose
Sent: Sunday, November 3, 2019 10:04 AM
To: viphone@googlegroups.com
Subject: Re: Uber Eats

Double tap the dish you want, flick through the options you'll be presented 
with that let you customize it then at the end you'll find an add to basket 
button. Once you're done go back to the menu of the place and feel around the 
bottom left of the screen to find the view basket button. Double tap it and 
follow the instructions to checkout.

On 11/3/19, Andrew Roberts  wrote:
> Hi,
>
>
>
> Has anyone ever used the Uber Eats app for ordering food?  I 
> downloaded the app yesterday and when browsing the menu of my chosen 
> restaurant, I am unable to work out how to add my chosen dishes to my 
> cart and then place my order.  Can anyone help me please?
>
>
>
> Many thanks,
>
>
>
> Andrew
>
> --
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Re: Uber Eats

[Ben Mustill-Rose]

Double tap the dish you want, flick through the options you'll be
presented with that let you customize it then at the end you'll find
an add to basket button. Once you're done go back to the menu of the
place and feel around the bottom left of the screen to find the view
basket button. Double tap it and follow the instructions to checkout.

On 11/3/19, Andrew Roberts  wrote:
> Hi,
>
>
>
> Has anyone ever used the Uber Eats app for ordering food?  I downloaded the
> app yesterday and when browsing the menu of my chosen restaurant, I am
> unable to work out how to add my chosen dishes to my cart and then place my
> order.  Can anyone help me please?
>
>
>
> Many thanks,
>
>
>
> Andrew
>
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Re: uber eats working again!

[Steve Matzura]

I'm becoming lless and less enthused with Uber Eats. When I started with 
them, their restaurant menus were so accessible, I thought gee, this 
can't last. And it hasn't. Now, when some restaurants have menus with 
the same item that has multiple listings for that item (I'll give an 
example in a moment), you don't get to learn what those multiple 
listings are until you tap and get into that menu choice. For example, 
Macdonald's offers a Quarter Pounder with Cheese, but you don't get to 
choose whether you want the single item or the Extra Value Meal until 
you tap on it and it opens to reveal the options. Then, if you choose 
the Extra Value Meal option, you have to choose it twice before it opens 
and then and only then will its options appear. It used to be that there 
were two side options--French fries or salad. Now it's only the fries. 
Was the salad option discontinued, or is it no longer accesssible? I 
don't know. The drink option works as expected.



Also, it just so happened that I got lunch for me and my wife from there 
today and discovered a new problem. I thought we'd split a twenty-piece 
Chicken MacNuggets Extra Value Meal, and save the leftovers for another 
time. When it came time to select the sauce, of which you must select 
three, it used to be that the list of available sauces appeared three 
times, and you would tap on your selected sauce in each list. I don't 
know what it is now, because I couldn't select sauces at all. Luckily we 
had some lying around the kitchen that hadn't been used, so I just 
selected the "no sauce" option and was able to add it to the cart and 
complete the order.



And their search engine is highly broken. Today I searched for Chick 
FillA, which just came to my area of town, to see if they were on U.E. 
Instead of giving me the response of "no items found," I got eighty 
listings for restaurants that had literally nothing to do with chicken 
or Chick FillA itself. But when I typed "Taco Bell" into the search 
engine--and by  the way, I'm neither a Chick FillA nor a Taco Bell 
eater, but since one opened just down the street from us, I thought I'd 
see if U.E. had it, I got the correct "no matches" message. So what 
gives,Uber Eats?



On 8/23/2019 8:18 PM, Curtis Delzer wrote:
We just got some, thought we'd check it out and it works again via our 
iPhones. got all ok!




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Re: Uber question

[Bill Outman]

My problem was I could not remember how to find thise options like Uberx on the 
screen. 
Bill 
Sent from my iPhone

> On Jul 17, 2019, at 11:12 AM, Kathy Brandt  wrote:
> 
> After inputting your destination and double tapping on search, your choices 
> come up. You double tap on the one you want, you get a list of your different 
> options. You double tap on the one you want, like Uber eggs, double tap on 
> the bottom right corner where it says confirm Uber X. Ven you are asked for 
> confirmation of your pick up spot: this is towards the top left of the 
> screen. If the address reads as you would want it, that’s great. If not, you 
> edit, and double tap the confirm button towards the bottom right corner. 
> That’s it.
> 
>> On Jul 17, 2019, at 11:03 AM, Bill Outman  wrote:
>> 
>> I asked last night about getting the fare estimate and booking an Uber trip 
>> after inputting the pickup and destination. I had forgotten how to do that 
>> and had to take a cab. 
>> Bill Outman 
>> 
>> 
>> Sent from my iPhone
>> 
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Re: Uber question

[Kathy Brandt]

After inputting your destination and double tapping on search, your choices 
come up. You double tap on the one you want, you get a list of your different 
options. You double tap on the one you want, like Uber eggs, double tap on the 
bottom right corner where it says confirm Uber X. Ven you are asked for 
confirmation of your pick up spot: this is towards the top left of the screen. 
If the address reads as you would want it, that’s great. If not, you edit, and 
double tap the confirm button towards the bottom right corner. That’s it.

> On Jul 17, 2019, at 11:03 AM, Bill Outman  wrote:
> 
> I asked last night about getting the fare estimate and booking an Uber trip 
> after inputting the pickup and destination. I had forgotten how to do that 
> and had to take a cab. 
> Bill Outman 
> 
> 
> Sent from my iPhone
> 
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RE: Uber adding “near” in pick-up address

[Robert Wright]

And you are correct. UberX should come directly to you. Since I live in a 
complex I send a text to give more information so that they can find me easier. 
When I’m at the store I let them know that I am blind and ask them to text me 
or call so that I know that they have arrived. In this way hopefully they won’t 
be expecting me to be able to see their vehicle no matter what color it is.


    If all I have left in this 
world is God, I have everything!
    

    
        Sent from Mail for Windows 10

From: Kathy Brandt
Sent: Wednesday, June 5, 2019 2:47 AM
To: viphone@googlegroups.com
Subject: Re: Uber adding “near” in pick-up address

What I described is happening when I choose UberX! As I had said, I would 
understand if I had chosen UberPool, but I am choosing Uber X, when I would 
expect that I shouldn’t have to specify that it come directly to my address.

On Jun 5, 2019, at 4:15 AM, Robert Wright  wrote:
If you were choosing Uber pool then you must uncheck the box stating that you 
are willing to walk a distance.
 

    If all I have left in this 
world is God, I have everything!
    

    
        Sent from Mail for Windows 10
 
From: Kathy Brandt
Sent: Tuesday, June 4, 2019 7:41 PM
To: viphone@googlegroups.com
Subject: Uber adding “near” in pick-up address
 
This has happened with three trips now. In my last, it looked like the pick up 
address would be just the address, but then when it came time to confirm the 
pick up address, it gave the street number, then saying near the actual place I 
was at. I felt compelled to text The driver to say that I was actually at where 
I was, along with saying my usual about that I am blind, etc. One of them told 
me that this is in preparation for when they do driverless cars, when most 
likely people will go to meet the car somewhere. When I wrote Uber about this, 
they said in effect to do what I am doing, right and say exactly where I am. I 
tend to like writing rather than calling, because if I am in a public place 
with an audience, and get someone who doesn’t know English that well and who 
might not be familiar with someone saying they are blind, I just don’t want to 
get into a protracted situation trying to explain it. Is this how you all are 
dealing with this regarding the pick up address wording, or has it been your 
experience that they will, without your prompting, come directly to your 
address?
 
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Re: Uber adding “near” in pick-up address

[Kimber Gardner]

Thanks for that tip. I don't use Uber a lot and I didn't realize that.

On 6/5/19, Robert Wright  wrote:
> If you were choosing Uber pool then you must uncheck the box stating that
> you are willing to walk a distance.
>
>
> If all I have left in this world is God, I have
> everything!
>
>
> Sent from Mail for Windows 10
>
> From: Kathy Brandt
> Sent: Tuesday, June 4, 2019 7:41 PM
> To: viphone@googlegroups.com
> Subject: Uber adding “near” in pick-up address
>
> This has happened with three trips now. In my last, it looked like the pick
> up address would be just the address, but then when it came time to confirm
> the pick up address, it gave the street number, then saying near the actual
> place I was at. I felt compelled to text The driver to say that I was
> actually at where I was, along with saying my usual about that I am blind,
> etc. One of them told me that this is in preparation for when they do
> driverless cars, when most likely people will go to meet the car somewhere.
> When I wrote Uber about this, they said in effect to do what I am doing,
> right and say exactly where I am. I tend to like writing rather than
> calling, because if I am in a public place with an audience, and get someone
> who doesn’t know English that well and who might not be familiar with
> someone saying they are blind, I just don’t want to get into a protracted
> situation trying to explain it. Is this how you all are dealing with this
> regarding the pick up address wording, or has it been your experience that
> they will, without your prompting, come directly to your address?
>
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-- 
Kimberly

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Re: Uber adding “near” in pick-up address

[Kathy Brandt]

What I described is happening when I choose UberX! As I had said, I would 
understand if I had chosen UberPool, but I am choosing Uber X, when I would 
expect that I shouldn’t have to specify that it come directly to my address.

> On Jun 5, 2019, at 4:15 AM, Robert Wright  wrote:
> 
> If you were choosing Uber pool then you must uncheck the box stating that you 
> are willing to walk a distance.
>  
>   
>   If all I have left in this 
> world is God, I have everything!  
>   
>   
>   
> Sent from Mail for 
> Windows 10
>  
> From: Kathy Brandt
> Sent: Tuesday, June 4, 2019 7:41 PM
> To: viphone@googlegroups.com
> Subject: Uber adding “near” in pick-up address
>  
> This has happened with three trips now. In my last, it looked like the pick 
> up address would be just the address, but then when it came time to confirm 
> the pick up address, it gave the street number, then saying near the actual 
> place I was at. I felt compelled to text The driver to say that I was 
> actually at where I was, along with saying my usual about that I am blind, 
> etc. One of them told me that this is in preparation for when they do 
> driverless cars, when most likely people will go to meet the car somewhere. 
> When I wrote Uber about this, they said in effect to do what I am doing, 
> right and say exactly where I am. I tend to like writing rather than calling, 
> because if I am in a public place with an audience, and get someone who 
> doesn’t know English that well and who might not be familiar with someone 
> saying they are blind, I just don’t want to get into a protracted situation 
> trying to explain it. Is this how you all are dealing with this regarding the 
> pick up address wording, or has it been your experience that they will, 
> without your prompting, come directly to your address?
>  
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RE: Uber adding “near” in pick-up address

[Robert Wright]

If you were choosing Uber pool then you must uncheck the box stating that you 
are willing to walk a distance.


    If all I have left in this 
world is God, I have everything!
    

    
        Sent from Mail for Windows 10

From: Kathy Brandt
Sent: Tuesday, June 4, 2019 7:41 PM
To: viphone@googlegroups.com
Subject: Uber adding “near” in pick-up address

This has happened with three trips now. In my last, it looked like the pick up 
address would be just the address, but then when it came time to confirm the 
pick up address, it gave the street number, then saying near the actual place I 
was at. I felt compelled to text The driver to say that I was actually at where 
I was, along with saying my usual about that I am blind, etc. One of them told 
me that this is in preparation for when they do driverless cars, when most 
likely people will go to meet the car somewhere. When I wrote Uber about this, 
they said in effect to do what I am doing, right and say exactly where I am. I 
tend to like writing rather than calling, because if I am in a public place 
with an audience, and get someone who doesn’t know English that well and who 
might not be familiar with someone saying they are blind, I just don’t want to 
get into a protracted situation trying to explain it. Is this how you all are 
dealing with this regarding the pick up address wording, or has it been your 
experience that they will, without your prompting, come directly to your 
address?

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Re: Uber adding “near” in pick-up address

[Kimberly]

I have found if I opt for the more expensive option of Uber ex then the driver 
comes right to where I am. 


In fact I had a driver of the less costly Uber pool who didn't want to drive me 
because he felt like he would have to drop me right at my destination rather 
than at the corner of the street. 

I'm not sure what's going on with Uber, but it seems more problematic than it 
used to be. 

Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go 
on.—Annie Proulx

> On Jun 4, 2019, at 9:41 PM, Kathy Brandt  wrote:
> 
> This has happened with three trips now. In my last, it looked like the pick 
> up address would be just the address, but then when it came time to confirm 
> the pick up address, it gave the street number, then saying near the actual 
> place I was at. I felt compelled to text The driver to say that I was 
> actually at where I was, along with saying my usual about that I am blind, 
> etc. One of them told me that this is in preparation for when they do 
> driverless cars, when most likely people will go to meet the car somewhere. 
> When I wrote Uber about this, they said in effect to do what I am doing, 
> right and say exactly where I am. I tend to like writing rather than calling, 
> because if I am in a public place with an audience, and get someone who 
> doesn’t know English that well and who might not be familiar with someone 
> saying they are blind, I just don’t want to get into a protracted situation 
> trying to explain it. Is this how you all are dealing with this regarding the 
> pick up address wording, or has it been your experience that they will, 
> without your prompting, come directly to your address?
> 
> -- 
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> caraqu...@caraquinn.com
> 
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RE: Uber - small issue with my guide dog and very quick reply

[Carolyn Arnold]

They live here - just have to man up. 

Best regards,

Carolyn 


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
mich verrier
Sent: Wednesday, February 20, 2019 6:35 PM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply

Yes I agree with what has been said. The problem is that most if not all of the 
taxy and other service drivers seem to be of middle eastern decent or otherwise 
come from a culture that dogs like you said are seen as derty and un cleen. I 
agree if you choose to live in a country that has laws that state that you must 
acomidate guide dogs no madder what your religus faith is then you should do 
so. If you don’t then we should have the right to send you packing and out of 
our contrey. From Mich.

 

From: viphone@googlegroups.com  On Behalf Of Jewel
Sent: February 20, 2019 6:24 PM
To: viphone@googlegroups.com
Subject: Re: Uber - small issue with my guide dog and very quick reply

 

Your dog is not going to lick or, otherwise, interact with the driver and you 
are not going to insist that said personage must pat the unclean animal, so the 
excuse of him being rendered "unclean"  does not hold a drop of dirty dishwater!

 

Jewel

 

From: Sieghard Weitzel <mailto:siegh...@live.ca>  

Sent: Wednesday, February 20, 2019 8:33 PM

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Hey Brian, you sure have good stories 👏🤣

 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also don’t call ahead and let them 
know that I am coming there with my guide dog. It’s a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.

If I have a taxi driver who doesn’t want to take me and my dog but then does 
grudgingly he or she certainly wouldn’t get a tip from me.

I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Brian K. Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Dear Sieghard Weitzel & List:

That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

 

Glad you handled the matter well.

 

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

 

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

 

Guess I was his first guide dog fare.

 

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

 

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

 

However, to the present, no driver has provided them with such a letter!

 

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.

 

While the traditional day of worship by Muslims is Friday, the Holy Koran onl

RE: Uber - small issue with my guide dog and very quick reply

[Cristobal Muñoz]

HAHA! Wow… That … took a left turn real quick.

Moderator stepping in in 3… 2… 1…

 

From: viphone@googlegroups.com  On Behalf Of mich 
verrier
Sent: Wednesday, February 20, 2019 3:35 PM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Yes I agree with what has been said. The problem is that most if not all of the 
taxy and other service drivers seem to be of middle eastern decent or otherwise 
come from a culture that dogs like you said are seen as derty and un cleen. I 
agree if you choose to live in a country that has laws that state that you must 
acomidate guide dogs no madder what your religus faith is then you should do 
so. If you don’t then we should have the right to send you packing and out of 
our contrey. From Mich.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Jewel
Sent: February 20, 2019 6:24 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Uber - small issue with my guide dog and very quick reply

 

Your dog is not going to lick or, otherwise, interact with the driver and you 
are not going to insist that said personage must pat the unclean animal, so the 
excuse of him being rendered "unclean"  does not hold a drop of dirty dishwater!

 

Jewel

 

From: Sieghard Weitzel <mailto:siegh...@live.ca>  

Sent: Wednesday, February 20, 2019 8:33 PM

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Hey Brian, you sure have good stories 👏🤣

 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also don’t call ahead and let them 
know that I am coming there with my guide dog. It’s a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.

If I have a taxi driver who doesn’t want to take me and my dog but then does 
grudgingly he or she certainly wouldn’t get a tip from me.

I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Brian K. Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Dear Sieghard Weitzel & List:

That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

 

Glad you handled the matter well.

 

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

 

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

 

Guess I was his first guide dog fare.

 

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

 

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

 

However, to the present, no driver has provided them with such a letter!

 

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morni

RE: Uber - small issue with my guide dog and very quick reply

[mich verrier]

Yes I agree with what has been said. The problem is that most if not all of the 
taxy and other service drivers seem to be of middle eastern decent or otherwise 
come from a culture that dogs like you said are seen as derty and un cleen. I 
agree if you choose to live in a country that has laws that state that you must 
acomidate guide dogs no madder what your religus faith is then you should do 
so. If you don’t then we should have the right to send you packing and out of 
our contrey. From Mich.

 

From: viphone@googlegroups.com  On Behalf Of Jewel
Sent: February 20, 2019 6:24 PM
To: viphone@googlegroups.com
Subject: Re: Uber - small issue with my guide dog and very quick reply

 

Your dog is not going to lick or, otherwise, interact with the driver and you 
are not going to insist that said personage must pat the unclean animal, so the 
excuse of him being rendered "unclean"  does not hold a drop of dirty dishwater!

 

Jewel

 

From: Sieghard Weitzel <mailto:siegh...@live.ca>  

Sent: Wednesday, February 20, 2019 8:33 PM

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Hey Brian, you sure have good stories 👏🤣

 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also don’t call ahead and let them 
know that I am coming there with my guide dog. It’s a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.

If I have a taxi driver who doesn’t want to take me and my dog but then does 
grudgingly he or she certainly wouldn’t get a tip from me.

I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Brian K. Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Dear Sieghard Weitzel & List:

That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

 

Glad you handled the matter well.

 

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

 

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

 

Guess I was his first guide dog fare.

 

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

 

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

 

However, to the present, no driver has provided them with such a letter!

 

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.

 

While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.

 

One building went up near a Howard Johnson Hotel. When a tower went up at it, 
my father said it sure looked like a Minaret. Couple 

Re: Uber - small issue with my guide dog and very quick reply

[Jewel]

Your dog is not going to lick or, otherwise, interact with the driver and you 
are not going to insist that said personage must pat the unclean animal, so the 
excuse of him being rendered "unclean"  does not hold a drop of dirty dishwater!

Jewel


From: Sieghard Weitzel 
Sent: Wednesday, February 20, 2019 8:33 PM
To: viphone@googlegroups.com 
Subject: RE: Uber - small issue with my guide dog and very quick reply


Hey Brian, you sure have good stories 👏🤣

 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also don’t call ahead and let them 
know that I am coming there with my guide dog. It’s a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.

If I have a taxi driver who doesn’t want to take me and my dog but then does 
grudgingly he or she certainly wouldn’t get a tip from me.

I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

 

From: viphone@googlegroups.com  On Behalf Of Brian K. 
Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Dear Sieghard Weitzel & List:

That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

 

Glad you handled the matter well.

 

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

 

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

 

Guess I was his first guide dog fare.

 

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

 

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

 

However, to the present, no driver has provided them with such a letter!

 

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.

 

While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.

 

One building went up near a Howard Johnson Hotel. When a tower went up at it, 
my father said it sure looked like a Minaret. Couple of weeks later, the sign 
announcing it was the such and such Mosque went up. He said he knew it was a 
Minaret!

 

In NYC, a Mosque had serious community resistance to building a new Mosque.

 

Several Synagogues let it be known they thought a Muslim House of Worship was 
an excellent idea, the neighbors should be proud of it. In NYC, Judaism is 
almost the majority faith in some parts of the city.

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf of 
Sieghard Weitzel
Sent: February 15, 2019 4:10 PM
To: viphone@googlegroups.com
Subject: Uber - small issue with my guide dog and very quick reply

 

Hi,

 

Just thought I share this experience to encourage others who run into problems 
to take the time to report this via the app.

My wife and I are currently in Calgary (that is in Canada for all of you who do 

RE: Uber - small issue with my guide dog and very quick reply

[Cristobal Muñoz]

Cool iOS app review … Not…

 

From: viphone@googlegroups.com  On Behalf Of Brian K. 
Lingard
Sent: Wednesday, February 20, 2019 11:19 AM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

 

My Seeing Eye ® Dog was 65 pounds. However, if he had his way, he would weigh 
1,065 lb! Man did that dog love eating.

 

He also liked my mother she was the cook. Even watchdogs would come over to 
her, wagging their tail. Manty would growl at my father. Most would wag their 
tail at me.

 

My mother’s sister said dogs like her because they know she is their mother!

 

Not sure, what her kids thought of this comment. Made her son a S. O. B. and 
his sister a B.

 

My cousin Wayne, her son was in hospital one time. I was dog sitting outside 
the hospital. Wayne came to the door of the hospital; his dog wagged its tail. 
When my aunt, his mom, came to the door, his dog went wild!

 

 

 

Brian K. Lingard VE3YI, Ab2JI, B.. A., C. T. M.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf of Sieghard Weitzel
Sent: February 20, 2019 2:34 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Hey Brian, you sure have good stories 👏🤣

 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also do not call ahead and let them 
know that I am coming there with my guide dog. It is a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.

If I have a taxi driver who does not want to take my dog and me but then does 
grudgingly, he or she certainly would not get a tip from me.

I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
 On Behalf of Brian K. Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Uber - small issue with my guide dog and very quick reply

 

Dear Sieghard Weitzel & List:

That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

 

Glad you handled the matter well.

 

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

 

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

 

Guess I was his first guide dog fare.

 

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

 

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

 

However, to the present, no driver has provided them with such a letter!

 

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.

 

While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.

 

One building went up near a Howard Johnson Hotel. When a tower went up at it,

RE: Uber - small issue with my guide dog and very quick reply

[Brian K. Lingard]

 
My Seeing Eye ® Dog was 65 pounds. However, if he had his way, he would weigh 
1,065 lb! Man did that dog love eating.
 
He also liked my mother she was the cook. Even watchdogs would come over to 
her, wagging their tail. Manty would growl at my father. Most would wag their 
tail at me.
 
My mother’s sister said dogs like her because they know she is their mother!
 
Not sure, what her kids thought of this comment. Made her son a S. O. B. and 
his sister a B.
 
My cousin Wayne, her son was in hospital one time. I was dog sitting outside 
the hospital. Wayne came to the door of the hospital; his dog wagged its tail. 
When my aunt, his mom, came to the door, his dog went wild!
 
 
 
Brian K. Lingard VE3YI, Ab2JI, B.. A., C. T. M.
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf of 
Sieghard Weitzel
Sent: February 20, 2019 2:34 AM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply
 
Hey Brian, you sure have good stories 👏🤣
 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also do not call ahead and let them 
know that I am coming there with my guide dog. It is a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.
If I have a taxi driver who does not want to take my dog and me but then does 
grudgingly, he or she certainly would not get a tip from me.
I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.
 
From: viphone@googlegroups.com  On Behalf of Brian K. 
Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply
 
Dear Sieghard Weitzel & List:
That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.
 
Glad you handled the matter well.
 
While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.
 
One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.
 
Guess I was his first guide dog fare.
 
Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.
 
All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.
 
However, to the present, no driver has provided them with such a letter!
 
Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.
 
While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.
 
One building went up near a Howard Johnson Hotel. When a tower went up at it, 
my father said it sure looked like a Minaret. Couple of weeks later, the sign 
announcing it was the such and such Mosque went up. He said he knew it was a 
Minaret!
 
In NYC, a Mosque had serious community resistance to building a new Mosque.
 
Several Synagogues let it be known they thought a Muslim House of Worship was 
an excellent idea, the neighbors should be proud of it. In NYC, Judaism is 
almost the majority faith in some parts of the c

RE: Uber - small issue with my guide dog and very quick reply

[Sieghard Weitzel]

Hey Brian, you sure have good stories 👏🤣
 That Uber driver was also telling 
me I should inform him about the dog and I told him that no, in fact I did not 
have to do that. The point is that if I tell the driver it is way too easy for 
them to cancel the trip and often when I call an Uber it’s there in less than 5 
minutes so while theoretically I might be able to instantly call the driver via 
the app after I book the trip, I just don’t see why I should. If I go to a 
restaurant, any other store, a hotel etc. I also don’t call ahead and let them 
know that I am coming there with my guide dog. It’s a bit different when I fly 
since my dog weighs 75 pounds and needs to be accounted for.
If I have a taxi driver who doesn’t want to take me and my dog but then does 
grudgingly he or she certainly wouldn’t get a tip from me.
I know that in the Islam faith dogs are typically considered to be unclean, but 
while I respect the driver’s faith I do at the same time expect that the driver 
respects the laws of the country which he has chosen to live in.

From: viphone@googlegroups.com  On Behalf Of Brian K. 
Lingard
Sent: Monday, February 18, 2019 11:52 PM
To: viphone@googlegroups.com
Subject: RE: Uber - small issue with my guide dog and very quick reply

Dear Sieghard Weitzel & List:
That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.

Glad you handled the matter well.

While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.

One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.

Guess I was his first guide dog fare.

Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.

All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.

However, to the present, no driver has provided them with such a letter!

Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.

While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.

One building went up near a Howard Johnson Hotel. When a tower went up at it, 
my father said it sure looked like a Minaret. Couple of weeks later, the sign 
announcing it was the such and such Mosque went up. He said he knew it was a 
Minaret!

In NYC, a Mosque had serious community resistance to building a new Mosque.

Several Synagogues let it be known they thought a Muslim House of Worship was 
an excellent idea, the neighbors should be proud of it. In NYC, Judaism is 
almost the majority faith in some parts of the city.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf of Sieghard Weitzel
Sent: February 15, 2019 4:10 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Uber - small issue with my guide dog and very quick reply

Hi,

Just thought I share this experience to encourage others who run into problems 
to take the time to report this via the app.
My wife and I are currently in Calgary (that is in Canada for all of you who do 
not know) and Uber is available here.
This morning I scheduled a ride from our hotel to the nearby Foothills Medical 
Centre where my wife had an appointment for an MRI.
When the driver arrived, he made a little bit of fuss and argued regarding my 
guide dog, told me I am supposed to let him know that I had a service dog and 
so on. I told him that in fact I did not have to let him know, that he was a 
properly certifi

Re: Uber - small issue with my guide dog and very quick reply

['Marcio' via VIPhone]

Em 19/02/2019 04:51, Brian K. Lingard escreveu:
One day the dog wanted to sniff the driver, who said he was scared of 
dogs. I told my Labrador not to eat the driver, the last one he had 
gave him indigestion!

Hahaha it really made me laugh just imagining the scene.
I'm without a doubt a fan of your stories. You are the best :)

Cheers,
Marcio
Follow me on Twitter 

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RE: Uber - small issue with my guide dog and very quick reply

[Brian K. Lingard]

Dear Sieghard Weitzel & List:
That is stellar service from Uber! I Expect they offer similar options in both 
Canada & USA/.
 
Glad you handled the matter well.
 
While I had a Seeing Eye ® Dog, I got in the habit of telling my cab company I 
had a Guide Dog.
 
One day the dog wanted to sniff the driver, who said he was scared of dogs. I 
told my Labrador not to eat the driver, the last one he had gave him 
indigestion! Even the scared driver loved that comment. I also retrieved the 
Labrador and got him into the back seat of the car. Only had one outright 
refusal from a cab driver, was in Toronto. He got out of his car to get moral 
support from other taxi drivers. Guess they told him long as Juneau is clean & 
well behaved; it is a Provincial law he had to take the hound and I. He got 
back into his car, asked where to, I gave him my destination address, also a 
decent tip upon arrival.
 
Guess I was his first guide dog fare.
 
Woman in Ottawa here took a driver to the Taxi commission over him not wanting 
to take her with guide dog. She had not self-identified has having a k9 the 
code they use for a dog when booking the ride. Was asked by Taxi Company to 
testify I usually self-identified, had few problems with drivers.
 
All taxi companies in Ottawa say if a driver is allergic to dogs, he provides 
them with a letter from his doctor stating this; they will flag him never to 
get a fare with a dog.
 
However, to the present, no driver has provided them with such a letter!
 
Friend had one driver say as a good Muslim, he was not permitted to associate 
with dogs. My friend said yes, this is true, if the dog is dirty. However, if 
the dog is trained to hunt, the critters it hunts are considered fit to eat by 
good Muslims. He contacted a local Imam who explained the faith’s stand on dogs 
and invited him to attend his Mosque if he liked some Sunday morning.
 
While the traditional day of worship by Muslims is Friday, the Holy Koran only 
states you are required to worship Allah once per week, your choice of day. 
Sunday mornings lets the Muslims blend in with Christian church services; so 
many Mosques hold Sunday services.
 
One building went up near a Howard Johnson Hotel. When a tower went up at it, 
my father said it sure looked like a Minaret. Couple of weeks later, the sign 
announcing it was the such and such Mosque went up. He said he knew it was a 
Minaret!
 
In NYC, a Mosque had serious community resistance to building a new Mosque.
 
Several Synagogues let it be known they thought a Muslim House of Worship was 
an excellent idea, the neighbors should be proud of it. In NYC, Judaism is 
almost the majority faith in some parts of the city.
Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf of 
Sieghard Weitzel
Sent: February 15, 2019 4:10 PM
To: viphone@googlegroups.com
Subject: Uber - small issue with my guide dog and very quick reply
 
Hi,
 
Just thought I share this experience to encourage others who run into problems 
to take the time to report this via the app.
My wife and I are currently in Calgary (that is in Canada for all of you who do 
not know) and Uber is available here.
This morning I scheduled a ride from our hotel to the nearby Foothills Medical 
Centre where my wife had an appointment for an MRI.
When the driver arrived, he made a little bit of fuss and argued regarding my 
guide dog, told me I am supposed to let him know that I had a service dog and 
so on. I told him that in fact I did not have to let him know, that he was a 
properly certified guide dog, and that I had government Id in case he wanted to 
see it. He did not and he took us and all was OK, but after we arrived and I 
was waiting for my wife to come out of the tube I was going to let Uber know 
about this. I saw that there was actually the option “Report an issue with a 
service animal” so I selected that.
A new screen opened where I was asked if the driver refused the ride and 
another field to leave further comments. I typed “No” in the first field and in 
the comment field told them that he put up a little resistance and argued with 
me, in the end, all was fine but I thought I would like to let Uber know so 
they can maybe educate him further about accepting service animals.
 
55 minutes later I received the below reply by email:
 
I want to report a service animal issue
Friday, February 15, 2019 at 10:35:28 AM · UberX
Thanks for letting us know about this, Sieghard. We understand this experience 
with your driver's display of poor attitude after seeing your service animal 
has been frustrating. 
We have noted your concerns, and we are further reviewing this driver’s 
account. We have also refunded the fare associated with this trip. You should 
see that reflect on your account within 3-5 business days.
As independent businesspeople, drivers agree to maintain a high standard of 
professionalism, which should include respectful language, 

Re: Uber - small issue with my guide dog and very quick reply

[James English]

Hello,

I don't have a guide dog, but uber's customer service has always been
very good for me. At university, I live in a large block of
accommodation so it has a large car park, which is difficult for a
totally-blind person to negotiate. For this reason, I just...don't; I
ask the driver to come out of his vehicle and to the door, where I
meet him and he takes me to the car. When the driver doesn't do that I
get my cancelation fee refunded usually within the hour.


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On 2/15/19, Deidre Muccio  wrote:
> Excellent post. Thank you for sharing it.
>
> Deidre
>
>
>> On Feb 15, 2019, at 4:09 PM, Sieghard Weitzel  wrote:
>>
>> Hi,
>>
>> Just thought I share this experience to encourage others who run into
>> problems to take the time to report this via the app.
>> My wife and I are currently in Calgary (that’s in Canada for all of you
>> who don’t know) and Uber is available here.
>> This morning I scheduled a ride from our hotel to the nearby Foothills
>> Medical Centre where my wife had an appointment for an MRI.
>> When the driver arrived he made a little bit of fuss and argued regarding
>> my guide dog, told me I am supposed to let him know that I had a service
>> dog and so on. I told him that in fact I did not have to let him know and
>> that he was a properly certified guide dog and that I had government Id in
>> case he wanted to see it. He did not and he took us and all was OK, but
>> after we arrived and I was waiting for my wife to come out of the tube I
>> was going to let Uber know about this. I saw that there was actually the
>> option “Report an issue with a service animal” so I selected that.
>> A new screen opened where I was asked if the driver refused the ride and
>> another field to leave further comments. I typed “No” in the first field
>> and in the comment field told them that he put up a little resistance and
>> argued with me, in the end all was fine but I thought I’d like to let Uber
>> know so they can maybe educate him further about accepting service
>> animals.
>>
>> 55 minutes later I received the below reply by email:
>>
>> I want to report a service animal issue
>> Friday, February 15, 2019 at 10:35:28 AM · UberX
>> Thanks for letting us know about this, Sieghard. We understand this
>> experience with your driver's display of poor attitude after seeing your
>> service animal has been frustrating.
>> We’ve noted your concerns, and we are further reviewing this driver’s
>> account. We have also refunded the fare associated with this trip. You
>> should see that reflect on your account within 3-5 business days.
>> As independent businesspeople, drivers agree to maintain a high standard
>> of professionalism, which should include respectful language, as outlined
>> in our Community Guidelines.
>> Your feedback is important and will help maintain a safe, respectful, and
>> comfortable experience for everyone. Please let us know for any other
>> concerns. We're here to help.
>>
>> Sent by Joel on Friday, February 15, 2019 at 7:37:15 PM
>>
>> It did also say I could reply to this message if I wanted to make any
>> further comments which I did. I told Uber that I was hoping the driver
>> would not face any serious consequences because he had an otherwise very
>> good rating and through all of it he was not angry or mean in any way. I
>> pointed out I simply wanted to see if he could receive further training on
>> his obligation to accept rides where a service animal is present and that
>> was that. In the end I still gave the driver a 3 Star rating  a $1 tip
>> (the fare was only $8.80), I assume that he gets the tip even though I
>> already received a receipt from Uber letting me know my $8.80 was being
>> refunded.
>> Hopefully this option to “Report a service animal issue” is also present
>> in the Uber app in the US since it seems certainly the best way to let
>> Uber know if there really was an issue. And in case a driver refuses a
>> ride and drives away this should still work fine because if somebody
>> accepted the ride Uber should at least know who the driver was.
>>
>> Best regards,
>> Sieghard
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark c

Re: Uber - small issue with my guide dog and very quick reply

[Deidre Muccio]

Excellent post. Thank you for sharing it.

Deidre


> On Feb 15, 2019, at 4:09 PM, Sieghard Weitzel  wrote:
> 
> Hi,
>  
> Just thought I share this experience to encourage others who run into 
> problems to take the time to report this via the app.
> My wife and I are currently in Calgary (that’s in Canada for all of you who 
> don’t know) and Uber is available here.
> This morning I scheduled a ride from our hotel to the nearby Foothills 
> Medical Centre where my wife had an appointment for an MRI.
> When the driver arrived he made a little bit of fuss and argued regarding my 
> guide dog, told me I am supposed to let him know that I had a service dog and 
> so on. I told him that in fact I did not have to let him know and that he was 
> a properly certified guide dog and that I had government Id in case he wanted 
> to see it. He did not and he took us and all was OK, but after we arrived and 
> I was waiting for my wife to come out of the tube I was going to let Uber 
> know about this. I saw that there was actually the option “Report an issue 
> with a service animal” so I selected that.
> A new screen opened where I was asked if the driver refused the ride and 
> another field to leave further comments. I typed “No” in the first field and 
> in the comment field told them that he put up a little resistance and argued 
> with me, in the end all was fine but I thought I’d like to let Uber know so 
> they can maybe educate him further about accepting service animals.
>  
> 55 minutes later I received the below reply by email:
>  
> I want to report a service animal issue
> Friday, February 15, 2019 at 10:35:28 AM · UberX
> Thanks for letting us know about this, Sieghard. We understand this 
> experience with your driver's display of poor attitude after seeing your 
> service animal has been frustrating.
> We’ve noted your concerns, and we are further reviewing this driver’s 
> account. We have also refunded the fare associated with this trip. You should 
> see that reflect on your account within 3-5 business days.
> As independent businesspeople, drivers agree to maintain a high standard of 
> professionalism, which should include respectful language, as outlined in our 
> Community Guidelines.
> Your feedback is important and will help maintain a safe, respectful, and 
> comfortable experience for everyone. Please let us know for any other 
> concerns. We're here to help.
>  
> Sent by Joel on Friday, February 15, 2019 at 7:37:15 PM
>  
> It did also say I could reply to this message if I wanted to make any further 
> comments which I did. I told Uber that I was hoping the driver would not face 
> any serious consequences because he had an otherwise very good rating and 
> through all of it he was not angry or mean in any way. I pointed out I simply 
> wanted to see if he could receive further training on his obligation to 
> accept rides where a service animal is present and that was that. In the end 
> I still gave the driver a 3 Star rating  a $1 tip (the fare was only $8.80), 
> I assume that he gets the tip even though I already received a receipt from 
> Uber letting me know my $8.80 was being refunded.
> Hopefully this option to “Report a service animal issue” is also present in 
> the Uber app in the US since it seems certainly the best way to let Uber know 
> if there really was an issue. And in case a driver refuses a ride and drives 
> away this should still work fine because if somebody accepted the ride Uber 
> should at least know who the driver was.
>  
> Best regards,
> Sieghard
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RE: UBer on IPhone6

[Ann M Medlar]

Thanks I’ll look into it in the morning.

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Andy Baracco
Sent: Monday, November 26, 2018 5:04 PM
To: viphone@googlegroups.com
Subject: Re: UBer on IPhone6

 

Just follow the steps given you in the app. The choices given will depend on 
where you live.  Options such as Uber Pool, and the ability to schedule rides 
in advance will depend on where you live.  if you live in a large city, all 
options should be availabel to you.  The price for the trip will be given 
before you actually request the ride.

 

Andy

 

- Original Message - 

From: Ann M Medlar <mailto:amedl...@gmail.com>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Monday, November 26, 2018 1:41 PM

Subject: UBer on IPhone6

 

Hi all,

I downloaded and set up Uber a long time ago on my IPhone6.

I never used it.  Now I want to go from my home to an address.  

Any directions to get me prices and then book a ride is most appreciated.

I set up PayPal.

Thanks,

Ann

 

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Re: UBer on IPhone6

[Andy Baracco]

Just follow the steps given you in the app. The choices given will depend on 
where you live.  Options such as Uber Pool, and the ability to schedule rides 
in advance will depend on where you live.  if you live in a large city, all 
options should be availabel to you.  The price for the trip will be given 
before you actually request the ride.

Andy

  - Original Message - 
  From: Ann M Medlar 
  To: viphone@googlegroups.com 
  Sent: Monday, November 26, 2018 1:41 PM
  Subject: UBer on IPhone6


  Hi all,

  I downloaded and set up Uber a long time ago on my IPhone6.

  I never used it.  Now I want to go from my home to an address.  

  Any directions to get me prices and then book a ride is most appreciated.

  I set up PayPal.

  Thanks,

  Ann

   


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RE: Question re Uber and Lyft apps

[R Van Lant]

I tried this feature with Uber a month ago. I needed to take my kids to school 
and tried to schedule the ride about 20 minutes prior to when I wanted to be 
picked up.  After waiting about 15 minutes with no driver accepting my request, 
I cancelled the request and did a regular request and got a right pretty much 
right away.  It could have been a fluke that someone came on in the time it 
took me to cancel and do a new request.  Maybe this feature works well if you 
do it further in advance than the 20 minute window I gave, but I was certainly 
left dubious about it. 


 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shai
Sent: Saturday, November 24, 2018 12:44 AM
To: viphone@googlegroups.com
Subject: Re: Question re Uber and Lyft apps

Hello Donald,
Both apps have a mechanism by which you can schedule a trip in
advance, but as Andy stated, the feature could be market specific. In
the Uber app, the feature for me appears right after the where to
button, and in the Lyft app, the feature appears after I have already
placed the destination and pick up in.



On 11/23/18, Donald Roberts  wrote:
> I have both the Uber and the Lyft app on my iPhone 6. Can some list member
> tell me with certainty whether there is a mechanism on either app to set up
> a trip in advance.
>
> I ask because several months ago it was necessary to go to a major airport
> almost a hundred miles from my home. The guy that showed up decided he
> really didn't want to drive to that airport. So I need to schedule the trip
> in advance if possible. No emergency, we would just like to schedule our
> next trip in advance if possible.
>
> Thanks for feedback.
>
> Don Roberts
>
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Re: Question re Uber and Lyft apps

[Shai]

Hello Donald,
Both apps have a mechanism by which you can schedule a trip in
advance, but as Andy stated, the feature could be market specific. In
the Uber app, the feature for me appears right after the where to
button, and in the Lyft app, the feature appears after I have already
placed the destination and pick up in.



On 11/23/18, Donald Roberts  wrote:
> I have both the Uber and the Lyft app on my iPhone 6. Can some list member
> tell me with certainty whether there is a mechanism on either app to set up
> a trip in advance.
>
> I ask because several months ago it was necessary to go to a major airport
> almost a hundred miles from my home. The guy that showed up decided he
> really didn't want to drive to that airport. So I need to schedule the trip
> in advance if possible. No emergency, we would just like to schedule our
> next trip in advance if possible.
>
> Thanks for feedback.
>
> Don Roberts
>
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Re: Question re Uber and Lyft apps

[Andy Baracco]

You can do it with lyft, but it depends on where you are.
Andy

  - Original Message - 
  From: Donald Roberts 
  To: viphone@googlegroups.com 
  Sent: Friday, November 23, 2018 5:30 PM
  Subject: Question re Uber and Lyft apps


  I have both the Uber and the Lyft app on my iPhone 6. Can some list member 
tell me with certainty whether there is a mechanism on either app to set up a 
trip in advance.

  I ask because several months ago it was necessary to go to a major airport 
almost a hundred miles from my home. The guy that showed up decided he really 
didn't want to drive to that airport. So I need to schedule the trip in advance 
if possible. No emergency, we would just like to schedule our next trip in 
advance if possible.

  Thanks for feedback.

  Don Roberts


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Question re Uber and Lyft apps

[Donald Roberts]

I have both the Uber and the Lyft app on my iPhone 6. Can some list member tell 
me with certainty whether there is a mechanism on either app to set up a trip 
in advance.

I ask because several months ago it was necessary to go to a major airport 
almost a hundred miles from my home. The guy that showed up decided he really 
didn't want to drive to that airport. So I need to schedule the trip in advance 
if possible. No emergency, we would just like to schedule our next trip in 
advance if possible.

Thanks for feedback.

Don Roberts

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Re: Uber Eats Pricing Problem

[Merv Keck]

We have only really ever had one bad delivery. And it was the fault of the 
eating establishment not the delivery service. And Customer service gave us 50% 
refund without us even asking.
We get from places that do not normally deliver such as The Wing House or Glory 
Days Diner. And we have not yet had an issue with dynamic pricing.
Now Door Dash is available as well as Uber Eats. So we will have to check them 
out as well.
Merv

> On Mar 26, 2018, at 9:44 PM, Sieghard Weitzel  wrote:
> 
> My wife and I tried out Uber Eattts only once and we were not impressed. It 
> first said it would take 15 minutes for the food to be delivered, then it 
> kept changing and when the driver finally arrived 35 minutes later the fries 
> which were part of the order were like limp pieces of cartboard and despite 
> the fact that he had the food in an insulated bag they were barely luke warm.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Petty
> Sent: Monday, March 26, 2018 5:55 PM
> To: viphone@googlegroups.com
> Subject: RE: Uber Eats Pricing Problem
> 
> That's good to know. Clearly, I missed it. Interestingly, the support person 
> with whom I spoke said the exact amount would not appear, just an upward 
> arrow; however, this could be another  instance of support not fully 
> understanding the app.
> 
> Thanks.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Monday, March 26, 2018 11:15 AM
> To: viphone@googlegroups.com
> Subject: RE: Uber Eats Pricing Problem
> 
> Just as in the regular Uber app "dynamic pricing is indicated and Voiceover 
> will read it.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Petty
> Sent: Monday, March 26, 2018 5:31 AM
> To: viphone@googlegroups.com
> Subject: Uber Eats Pricing Problem
> 
> Last night we had an unpleasant surprise with an Uber Eats order. The 
> delivery fee unexpectedly increased from $4.95 to around $20.00. 
> Surprisingly, one can get telephone support for Uber Eats, but it did not 
> help with this problem. Even though I contacted support immediately, it was 
> too late to cancel the order. The representative told me there is an upward 
> pointing arrow next to the delivery fee shown on the screen. That shows that 
> dynamic pricing is in effect, although the exact delivery fee is not shown. 
> I'm not sure that arrow is visible using VoiceOver. In case it really is 
> present, do watch for it to avoid unpleasant surprises. If it's not, 
> complaints are in order. Good luck.
> 
> Richard Petty
> 
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RE: Uber Eats Pricing Problem ... doordash

[Ann Byrne]

Doordash and Grubhub deliver in a lot of places, and their prices are constant.
At 08:40 PM 3/26/2018, you wrote:
I am not sure about Uber Eats, but in the regular Uber app it is 
indicated when peak pricing is active and while you don't see how 
much more a trip is, you do see the price and if you sort of know 
what it usually is the difference is quite clear.



-Original Message-
From: viphone@googlegroups.com  On Behalf 
Of Richard Petty

Sent: Monday, March 26, 2018 5:55 PM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

That's good to know. Clearly, I missed it. Interestingly, the 
support person with whom I spoke said the exact amount would not 
appear, just an upward arrow; however, this could be 
another  instance of support not fully understanding the app.


Thanks.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
Behalf Of Sieghard Weitzel

Sent: Monday, March 26, 2018 11:15 AM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

Just as in the regular Uber app "dynamic pricing is indicated and 
Voiceover will read it.


-Original Message-
From: viphone@googlegroups.com  On Behalf 
Of Richard Petty

Sent: Monday, March 26, 2018 5:31 AM
To: viphone@googlegroups.com
Subject: Uber Eats Pricing Problem

Last night we had an unpleasant surprise with an Uber Eats order. 
The delivery fee unexpectedly increased from $4.95 to around $20.00. 
Surprisingly, one can get telephone support for Uber Eats, but it 
did not help with this problem. Even though I contacted support 
immediately, it was too late to cancel the order. The representative 
told me there is an upward pointing arrow next to the delivery fee 
shown on the screen. That shows that dynamic pricing is in effect, 
although the exact delivery fee is not shown. I'm not sure that 
arrow is visible using VoiceOver. In case it really is present, do 
watch for it to avoid unpleasant surprises. If it's not, complaints 
are in order. Good luck.


Richard Petty

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RE: Uber Eats Pricing Problem

[Sieghard Weitzel]

My wife and I tried out Uber Eattts only once and we were not impressed. It 
first said it would take 15 minutes for the food to be delivered, then it kept 
changing and when the driver finally arrived 35 minutes later the fries which 
were part of the order were like limp pieces of cartboard and despite the fact 
that he had the food in an insulated bag they were barely luke warm.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:55 PM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

That's good to know. Clearly, I missed it. Interestingly, the support person 
with whom I spoke said the exact amount would not appear, just an upward arrow; 
however, this could be another  instance of support not fully understanding the 
app.

Thanks.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, March 26, 2018 11:15 AM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

Just as in the regular Uber app "dynamic pricing is indicated and Voiceover 
will read it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:31 AM
To: viphone@googlegroups.com
Subject: Uber Eats Pricing Problem

Last night we had an unpleasant surprise with an Uber Eats order. The delivery 
fee unexpectedly increased from $4.95 to around $20.00. Surprisingly, one can 
get telephone support for Uber Eats, but it did not help with this problem. 
Even though I contacted support immediately, it was too late to cancel the 
order. The representative told me there is an upward pointing arrow next to the 
delivery fee shown on the screen. That shows that dynamic pricing is in effect, 
although the exact delivery fee is not shown. I'm not sure that arrow is 
visible using VoiceOver. In case it really is present, do watch for it to avoid 
unpleasant surprises. If it's not, complaints are in order. Good luck.

Richard Petty

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RE: Uber Eats Pricing Problem

[Sieghard Weitzel]

I am not sure about Uber Eats, but in the regular Uber app it is indicated when 
peak pricing is active and while you don't see how much more a trip is, you do 
see the price and if you sort of know what it usually is the difference is 
quite clear.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:55 PM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

That's good to know. Clearly, I missed it. Interestingly, the support person 
with whom I spoke said the exact amount would not appear, just an upward arrow; 
however, this could be another  instance of support not fully understanding the 
app.

Thanks.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, March 26, 2018 11:15 AM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

Just as in the regular Uber app "dynamic pricing is indicated and Voiceover 
will read it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:31 AM
To: viphone@googlegroups.com
Subject: Uber Eats Pricing Problem

Last night we had an unpleasant surprise with an Uber Eats order. The delivery 
fee unexpectedly increased from $4.95 to around $20.00. Surprisingly, one can 
get telephone support for Uber Eats, but it did not help with this problem. 
Even though I contacted support immediately, it was too late to cancel the 
order. The representative told me there is an upward pointing arrow next to the 
delivery fee shown on the screen. That shows that dynamic pricing is in effect, 
although the exact delivery fee is not shown. I'm not sure that arrow is 
visible using VoiceOver. In case it really is present, do watch for it to avoid 
unpleasant surprises. If it's not, complaints are in order. Good luck.

Richard Petty

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RE: Uber Eats Pricing Problem

[Richard Petty]

That's good to know. Clearly, I missed it. Interestingly, the support person 
with whom I spoke said the exact amount would not appear, just an upward arrow; 
however, this could be another  instance of support not fully understanding the 
app.

Thanks.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, March 26, 2018 11:15 AM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

Just as in the regular Uber app "dynamic pricing is indicated and Voiceover 
will read it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:31 AM
To: viphone@googlegroups.com
Subject: Uber Eats Pricing Problem

Last night we had an unpleasant surprise with an Uber Eats order. The delivery 
fee unexpectedly increased from $4.95 to around $20.00. Surprisingly, one can 
get telephone support for Uber Eats, but it did not help with this problem. 
Even though I contacted support immediately, it was too late to cancel the 
order. The representative told me there is an upward pointing arrow next to the 
delivery fee shown on the screen. That shows that dynamic pricing is in effect, 
although the exact delivery fee is not shown. I'm not sure that arrow is 
visible using VoiceOver. In case it really is present, do watch for it to avoid 
unpleasant surprises. If it's not, complaints are in order. Good luck.

Richard Petty

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RE: Uber Eats Pricing Problem

[Richard Petty]

It first showed on the screen after I placed my order. Even on the receipt it 
was not itemized. Just the new total.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ekstrand, Pamela A. -ND
Sent: Monday, March 26, 2018 11:13 AM
To: viphone@googlegroups.com
Subject: RE: Uber Eats Pricing Problem

Richard, I am curious at what point it showed you that the price had gone up to 
$20?   Does the app not show you the final total before you confirm your order? 
 

I am just curious as we were thinking of trying it out and we haven't used it 
before.

Pam




From: viphone@googlegroups.com [viphone@googlegroups.com] on behalf of Kathy 
Brandt [katya20...@gmail.com]
Sent: Monday, March 26, 2018 11:53 AM
To: viphone@googlegroups.com
Subject: Re: Uber Eats Pricing Problem

They need to improve in Uber eats being able to see the list of available 
cities: it’s annoying that I keep getting emails telling me to check it out, 
not only do I find that it’s not available where I am, but, even though the 
screen says there are 50 pages devoted to the list of available cities, you 
can’t read them!

> On Mar 26, 2018, at 8:31 AM, Richard Petty  
> wrote:
>
> Last night we had an unpleasant surprise with an Uber Eats order. The 
> delivery fee unexpectedly increased from $4.95 to around $20.00. 
> Surprisingly, one can get telephone support for Uber Eats, but it did not 
> help with this problem. Even though I contacted support immediately, it was 
> too late to cancel the order. The representative told me there is an upward 
> pointing arrow next to the delivery fee shown on the screen. That shows that 
> dynamic pricing is in effect, although the exact delivery fee is not shown. 
> I'm not sure that arrow is visible using VoiceOver. In case it really is 
> present, do watch for it to avoid unpleasant surprises. If it's not, 
> complaints are in order. Good luck.
>
> Richard Petty
>
> --
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>
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>
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> caraqu...@caraquinn.com
>
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RE: Uber Eats Pricing Problem

[Sieghard Weitzel]

Just as in the regular Uber app "dynamic pricing is indicated and Voiceover 
will read it.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Petty
Sent: Monday, March 26, 2018 5:31 AM
To: viphone@googlegroups.com
Subject: Uber Eats Pricing Problem

Last night we had an unpleasant surprise with an Uber Eats order. The delivery 
fee unexpectedly increased from $4.95 to around $20.00. Surprisingly, one can 
get telephone support for Uber Eats, but it did not help with this problem. 
Even though I contacted support immediately, it was too late to cancel the 
order. The representative told me there is an upward pointing arrow next to the 
delivery fee shown on the screen. That shows that dynamic pricing is in effect, 
although the exact delivery fee is not shown. I'm not sure that arrow is 
visible using VoiceOver. In case it really is present, do watch for it to avoid 
unpleasant surprises. If it's not, complaints are in order. Good luck.

Richard Petty

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RE: Uber Eats Pricing Problem

[Ekstrand, Pamela A. -ND]

Richard, I am curious at what point it showed you that the price had gone up to 
$20?   Does the app not show you the final total before you confirm your order? 
 

I am just curious as we were thinking of trying it out and we haven't used it 
before.

Pam




From: viphone@googlegroups.com [viphone@googlegroups.com] on behalf of Kathy 
Brandt [katya20...@gmail.com]
Sent: Monday, March 26, 2018 11:53 AM
To: viphone@googlegroups.com
Subject: Re: Uber Eats Pricing Problem

They need to improve in Uber eats being able to see the list of available 
cities: it’s annoying that I keep getting emails telling me to check it out, 
not only do I find that it’s not available where I am, but, even though the 
screen says there are 50 pages devoted to the list of available cities, you 
can’t read them!

> On Mar 26, 2018, at 8:31 AM, Richard Petty  
> wrote:
>
> Last night we had an unpleasant surprise with an Uber Eats order. The 
> delivery fee unexpectedly increased from $4.95 to around $20.00. 
> Surprisingly, one can get telephone support for Uber Eats, but it did not 
> help with this problem. Even though I contacted support immediately, it was 
> too late to cancel the order. The representative told me there is an upward 
> pointing arrow next to the delivery fee shown on the screen. That shows that 
> dynamic pricing is in effect, although the exact delivery fee is not shown. 
> I'm not sure that arrow is visible using VoiceOver. In case it really is 
> present, do watch for it to avoid unpleasant surprises. If it's not, 
> complaints are in order. Good luck.
>
> Richard Petty
>
> --
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>
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>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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Re: Uber Eats Pricing Problem

[Kathy Brandt]

They need to improve in Uber eats being able to see the list of available 
cities: it’s annoying that I keep getting emails telling me to check it out, 
not only do I find that it’s not available where I am, but, even though the 
screen says there are 50 pages devoted to the list of available cities, you 
can’t read them!

> On Mar 26, 2018, at 8:31 AM, Richard Petty  
> wrote:
> 
> Last night we had an unpleasant surprise with an Uber Eats order. The 
> delivery fee unexpectedly increased from $4.95 to around $20.00. 
> Surprisingly, one can get telephone support for Uber Eats, but it did not 
> help with this problem. Even though I contacted support immediately, it was 
> too late to cancel the order. The representative told me there is an upward 
> pointing arrow next to the delivery fee shown on the screen. That shows that 
> dynamic pricing is in effect, although the exact delivery fee is not shown. 
> I'm not sure that arrow is visible using VoiceOver. In case it really is 
> present, do watch for it to avoid unpleasant surprises. If it's not, 
> complaints are in order. Good luck.
> 
> Richard Petty
> 
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Re: uber app question

[Kelly Pierce]

I just hand the driver some dollar bills. Cold cash is respected and
appreciated.

Kelly



On 10/25/17, Robert stigile  wrote:
> When you rate the driver before submitting you will find the tip amounts to
> select from
>
> Robert Stigile
> 818-381-9568
>
>
>> On Oct 25, 2017, at 3:16 PM, Louise Peyton  wrote:
>>
>> Hello:
>> I tried to tip from within the uber app but couldn’t find a way to do so.
>> I went on the website and did it.  Does anyone have an idea of where to
>> find the tip button in the app?  Thanks in advance.
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Re: uber app question

[Robert stigile]

When you rate the driver before submitting you will find the tip amounts to 
select from

Robert Stigile 
818-381-9568


> On Oct 25, 2017, at 3:16 PM, Louise Peyton  wrote:
> 
> Hello:
> I tried to tip from within the uber app but couldn’t find a way to do so.  I 
> went on the website and did it.  Does anyone have an idea of where to find 
> the tip button in the app?  Thanks in advance.
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Re: Uber App: Finding Your Driver

[Craig Werner]

Thanks to all who posted to this thread.  I have passed along all
comments to my friend, and I am sure she now has all the information
she needs to make it easier for her driver and her to find each other.

Craig

On 9/21/17, Wayne Merritt  wrote:
> The buttons are clearly labeled. To get to them though, you tap
> (double tap for VoiceOver users) the bottom of the screen with the
> driver's name and car type. That will bring up a screen with your trip
> and driver information, along with a button to contact the driver. In
> the contact screen, you can hit the call or message buttons for how
> you want to contact the driver. I always do this as well with my Uber
> trips. A number of drivers have told me via text or later during the
> ride that my text helped them find me faster.
>
> Wayne
>
> On 9/21/17, Andy Baracco  wrote:
>> You can't, but you can call or text the driver.
>>
>> Andy
>>
>> - Original Message -
>> From: "Craig Werner" 
>> To: 
>> Sent: Thursday, September 21, 2017 7:21 AM
>> Subject: Uber App: Finding Your Driver
>>
>>
>>> Greetings, everyone.
>>>
>>> I am posting this requst for help on behalf of a friend who just
>>> installed the Uber app.  She wonders if there is any way that
>>> information can be included somewhere in her Uber application for a
>>> ride taht will allow a driver to find her in the event her GPS does
>>> not give precise information as to her whereabouts.  She worked with a
>>> sighted friend on this problem but could not find any area of Uber in
>>> which to place a comment on her location.  All help is appreciated.
>>>
>>> Craig
>>>
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Re: Uber App: Finding Your Driver

[Wayne Merritt]

The buttons are clearly labeled. To get to them though, you tap
(double tap for VoiceOver users) the bottom of the screen with the
driver's name and car type. That will bring up a screen with your trip
and driver information, along with a button to contact the driver. In
the contact screen, you can hit the call or message buttons for how
you want to contact the driver. I always do this as well with my Uber
trips. A number of drivers have told me via text or later during the
ride that my text helped them find me faster.

Wayne

On 9/21/17, Andy Baracco  wrote:
> You can't, but you can call or text the driver.
>
> Andy
>
> - Original Message -
> From: "Craig Werner" 
> To: 
> Sent: Thursday, September 21, 2017 7:21 AM
> Subject: Uber App: Finding Your Driver
>
>
>> Greetings, everyone.
>>
>> I am posting this requst for help on behalf of a friend who just
>> installed the Uber app.  She wonders if there is any way that
>> information can be included somewhere in her Uber application for a
>> ride taht will allow a driver to find her in the event her GPS does
>> not give precise information as to her whereabouts.  She worked with a
>> sighted friend on this problem but could not find any area of Uber in
>> which to place a comment on her location.  All help is appreciated.
>>
>> Craig
>>
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Re: Uber App: Finding Your Driver

[Andy Baracco]

You can't, but you can call or text the driver.

Andy

- Original Message - 
From: "Craig Werner" 

To: 
Sent: Thursday, September 21, 2017 7:21 AM
Subject: Uber App: Finding Your Driver



Greetings, everyone.

I am posting this requst for help on behalf of a friend who just
installed the Uber app.  She wonders if there is any way that
information can be included somewhere in her Uber application for a
ride taht will allow a driver to find her in the event her GPS does
not give precise information as to her whereabouts.  She worked with a
sighted friend on this problem but could not find any area of Uber in
which to place a comment on her location.  All help is appreciated.

Craig

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Re: Uber App: Finding Your Driver

[Craig Werner]

Thank you, Rob.  I don't use the app, so' I didn't know there were "text"
and "call options."  I take it the buttons are clearly labeled, right?

Craig
On Thu, Sep 21, 2017 at 11:04 AM Rob  wrote:

> The best thing to do is call or text the driver and tell him where you
> are.  You might also indicate that you are blind and he will need to
> identify himself.
>
> Rob
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
> Behalf Of Craig Werner
> Sent: Thursday, September 21, 2017 10:22 AM
> To: viphone@googlegroups.com
> Subject: Uber App: Finding Your Driver
>
> Greetings, everyone.
>
> I am posting this requst for help on behalf of a friend who just installed
> the Uber app.  She wonders if there is any way that information can be
> included somewhere in her Uber application for a ride taht will allow a
> driver to find her in the event her GPS does not give precise information
> as to her whereabouts.  She worked with a sighted friend on this problem
> but could not find any area of Uber in which to place a comment on her
> location.  All help is appreciated.
>
> Craig
>
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RE: Uber App: Finding Your Driver

[Rob]

The best thing to do is call or text the driver and tell him where you are.  
You might also indicate that you are blind and he will need to identify himself.

Rob

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Craig Werner
Sent: Thursday, September 21, 2017 10:22 AM
To: viphone@googlegroups.com
Subject: Uber App: Finding Your Driver

Greetings, everyone.

I am posting this requst for help on behalf of a friend who just installed the 
Uber app.  She wonders if there is any way that information can be included 
somewhere in her Uber application for a ride taht will allow a driver to find 
her in the event her GPS does not give precise information as to her 
whereabouts.  She worked with a sighted friend on this problem but could not 
find any area of Uber in which to place a comment on her location.  All help is 
appreciated.

Craig

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The following information is important for all members of the V iPhone list.

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You received this message because you are subscribed to the Google Groups 
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