On 08/13/09 15:48, chicagofan wrote:
> Mark Hansen wrote:
>> On 08/13/09 15:19, chicagofan wrote:
>>> Here's some info from my Charter User's Forum at BBR that may be
>>> useful:
>>> 
>>> Darkk Almont, MI ┬ĚCharter Pipeline
>>> 
>>> reply to Nikkor @ Port 25
>>> 
>>> Yes, port 25 into and out of the Charter network is blocked for 
>>> residential customers.
>>> 
>>> It is not blocked internal to Charter's network, allowing full
>>> access to the Charter SMTP server.
>>> 
>>> This means that you cannot run your own SMTP server or access the
>>> SMTP servers of other ISPs on port 25 from inside the Charter
>>> network.
>>> 
>>> Either use Charter's SMTP server or determine what alternate (and 
>>> secure) ports are available for your use on your alternate ISP. 
>>> 2008-05-19 08:04:23
>>> 
>>> 
>>> bj
>> 
>> BJ, Yes, this is normal, and not relevant to your problem. I don't 
>> think you would get the error you're getting if you weren't talking 
>> to their SMTP server.
>> 
>> It sounds like you have SeaMonkey configured to use Authentication, 
>> and Charter doesn't want that. However, as you indicate you don't 
>> have that set, I don't know what else it could be. Perhaps you need 
>> to set "Use Authentication", exit SeaMonkey, then restart it and 
>> clear that selection and see if it works.
>> 
>> To be sure we're talking about the same settings, go to Edit -> Mail
>> & Newsgroups Account Settings, Outgoing Server (SMTP) then select
>> your SMTP server and click on the Edit button.
>> 
>> Under Security and Authentication, make sure "Use name and password" 
>> is not checked. Under Use secure connection, select No.
>> 
>> Note: I'm not using 2.0 yet, so there may be a 2.0-specific issue 
>> here.
>> 
>> Best Regards,
> 
> I thought I had tried re-setting it, but now that I think about it... I
> didn't see any option to use "Name and Password" anywhere.  I'll check
> that again, and  restarting SeaMonkey.    Thanks!
> bj

Remember that I'm not using 2.0, so your dialogs may be (and likely are)
different. However, you should still have an option to use (or not use)
a user name and password when communicating with the SMTP server. It
sounds like Charter wants you to turn this off.

Good luck.
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