This brings back bad memories of Germany. I was working for GTE in Bensheim. Apparently packing peanuts are concidered hazardous material or something. Everyone spent weeks picking them up from all over the compound before we left the country.
Crap, now I have a hankerin’ for a schnitzel on a brötchen from the local imbiss. And the autobahn…….. On Aug 11, 2016, at 7:39 AM, Matt Hardy via Ubnt_users <[email protected]> wrote: > If it makes you guys feel better, here's proof we also do get these packing > peanuts. Here's our very own Matt Baer after getting some sample products at > his house :) > > https://youtu.be/tepP-FEhHNk > > On Thu, Aug 11, 2016 at 7:01 PM, Matt Hardy <[email protected]> wrote: > Yes! Nobody likes those peanuts :) > > On Wed, Aug 10, 2016 at 11:47 PM, Ben Moore via Ubnt_users > <[email protected]> wrote: > It may say that...but definitely won't be ;) I have sent an email to RMA > team to discontinue the peanuts ASAP. > > On Wed, Aug 10, 2016 at 12:11 PM, Josh Luthman <[email protected]> > wrote: > The RMA notice going out, I believe, does warn it may be turned down. It has > been a while since I've done an RMA to be honest. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Wed, Aug 10, 2016 at 2:06 PM, Ben Moore via Ubnt_users > <[email protected]> wrote: > Message received loud and clear! ;) Will get this transitioned. > > FYI - We will not turn down your RMA for using peanuts. Like I said, I think > we try and be very accommodating with the RMA's. Let us know if there are > issues you are facing. > > Thanks, > Ben > > On Wed, Aug 10, 2016 at 11:44 AM, RickG <[email protected]> wrote: > +1 Ben! What's funny is UBNT requests we not send RMA's with peanuts! > > On Wed, Aug 10, 2016 at 12:43 PM, Ben Moore via Ubnt_users > <[email protected]> wrote: > I am not a fan of the packing peanuts either ;) We will find better solution > here. > > Thanks, > Ben > > On Wed, Aug 10, 2016 at 10:37 AM, Shawn C. Peppers > <[email protected]> wrote: > I have zero problems with RMA at ubnt, im not sure what happen but i cant > remember one time i have had problem getting a warranty swap completed. > > I do on the other hand think its funny that they don't want you to send your > product back in packing peanuts but turn around send the product back to you > in packing peanuts. > > I have hate for packing peanuts. > > Shawn C. Peppers > Video Direct Satellite & Entertainment > 866-680-8433 Toll Free > 480-287-9960 Fax > http://www.video-direct.tv > > On Aug 10, 2016, at 11:24 AM, Ben Moore via Ubnt_users <[email protected]> > wrote: > >> Hi Jan - >> >> Can you send me some examples of this? This should not be happening. We >> make it a point to have the RMA process be as smooth as possible, so if this >> is not happening, please send to me off-list and will look into this and >> have it improved. >> >> Thanks, >> Ben >> >> On Wed, Aug 10, 2016 at 10:01 AM, Jan-OOLLC <[email protected]> >> wrote: >> Our local supply chain is 2 days away, even when paying for next day it >> still takes 2. We don't use Amazon except for emergencies and since most of >> the supply chains I've used in the past use a ubnt warehouse which then >> sends out 6 or more months old product. Stuff we use a lot of, I have to >> keep in stock. You can't expect customers to have to wait for service, not >> tolerable. The RMA that didn't happen had a test date of February 2016, >> unit tossed into recycle bin. >> Jan V >> >> On 08/10/2016 04:14 AM, Tim wrote: >>> Off topic a bit: >>> >>> We purchase from a local supply house. >>> Provides a local inventory for us. >>> >>> Do not favor Amazon approach. >>> >>> You pay a small premium but the benefits are great in supporting a local >>> supply chain that is willing to work with you. >>> >>> >>> >>> Sent from my Verizon Wireless 4G LTE DROID >>> >>> >>> Jan-OOLLC <[email protected]> wrote: >>> >>> I think I'll not bother with RMA as ubnt requires too much BS to jump >>> through. Had an airrouter HP fail same day installed and description of >>> failure was not adequate enough for them ( burned-up, too hot to touch, not >>> working). I'm a one man show and don't have hours of free time to satisfy >>> them. For stuff under $70 it's not worth my time to spend additional hours >>> jumping through hoops after already spending money on truck rolls. They >>> know I'm a wisp with spare parts in a stockroom and yet they treat me like >>> a onetime user with nothing better to do than game them. I would go to a >>> new vendor if it would be worth the cost and effort. It's not worth the >>> aggravation >>> Jan V >>> >>> On 08/09/2016 11:34 AM, CBB - Jay Fuller wrote: >>>> >>>> So we were all over this prism line before it was really the prism line >>>> (mainly cause i've been drooling since seeing the prism demo in vegas last >>>> year) we had purchased several AC radios (and a few AC light radios) to >>>> test with. Had a hard time finding them around may - so i actually tried >>>> Amazon. >>>> >>>> Found several there - but apparently they were older units. >>>> >>>> We attempted to install one but it had the "flash memory failure" the day >>>> we got it out of the box. >>>> >>>> Attempted to RMA it - the date code was so old they denied the RMA. >>>> >>>> So I looked up our amazon receipt, resubmitted the RMA (again - purchased >>>> from Amazon in like May) - and attached the invoice with the RMA >>>> submission. >>>> >>>> UBNT approved the RMA. >>>> >>>> I know I've seen complaints about "shelf life" of ubnt gear in the past >>>> and denied RMA's. I don't think I've submitted an RMA in quite some time >>>> since all of that. Happy to see UBNT heard us and addressed that. >>>> >>>> Long live UBNT! >>>> >>>> Thanks >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Ubnt_users mailing list >>>> [email protected] >>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>> >>> >>> >>> _______________________________________________ >>> Ubnt_users mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > -- > -RickG KyWiFi > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users
_______________________________________________ Ubnt_users mailing list [email protected] http://lists.wispa.org/mailman/listinfo/ubnt_users
