Friggin garbage guys opened the bag to see if it was garbage and left it open for the wind to take them. I'm STILL mowing them up.
On Aug 11, 2016 9:25 AM, "Joe Novak" <jno...@lrcomm.com> wrote: oh that video is gold. that is too funny. On Thu, Aug 11, 2016 at 8:40 AM, Josh Luthman <j...@imaginenetworksllc.com> wrote: > Did he get the units from Ubnt distribution? > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Thu, Aug 11, 2016 at 9:39 AM, Matt Hardy via Ubnt_users < > ubnt_users@wispa.org> wrote: > >> If it makes you guys feel better, here's proof we also do get these >> packing peanuts. Here's our very own Matt Baer after getting some sample >> products at his house :) >> >> https://youtu.be/tepP-FEhHNk >> >> On Thu, Aug 11, 2016 at 7:01 PM, Matt Hardy <m...@ubnt.com> wrote: >> >>> Yes! Nobody likes those peanuts :) >>> >>> On Wed, Aug 10, 2016 at 11:47 PM, Ben Moore via Ubnt_users < >>> ubnt_users@wispa.org> wrote: >>> >>>> It may say that...but definitely won't be ;) I have sent an email to >>>> RMA team to discontinue the peanuts ASAP. >>>> >>>> On Wed, Aug 10, 2016 at 12:11 PM, Josh Luthman < >>>> j...@imaginenetworksllc.com> wrote: >>>> >>>>> The RMA notice going out, I believe, does warn it may be turned down. >>>>> It has been a while since I've done an RMA to be honest. >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> On Wed, Aug 10, 2016 at 2:06 PM, Ben Moore via Ubnt_users < >>>>> ubnt_users@wispa.org> wrote: >>>>> >>>>>> Message received loud and clear! ;) Will get this transitioned. >>>>>> >>>>>> FYI - We will not turn down your RMA for using peanuts. Like I said, >>>>>> I think we try and be very accommodating with the RMA's. Let us know if >>>>>> there are issues you are facing. >>>>>> >>>>>> Thanks, >>>>>> Ben >>>>>> >>>>>> On Wed, Aug 10, 2016 at 11:44 AM, RickG <rgunder...@gmail.com> wrote: >>>>>> >>>>>>> +1 Ben! What's funny is UBNT requests we not send RMA's with >>>>>>> peanuts! >>>>>>> >>>>>>> On Wed, Aug 10, 2016 at 12:43 PM, Ben Moore via Ubnt_users < >>>>>>> ubnt_users@wispa.org> wrote: >>>>>>> >>>>>>>> I am not a fan of the packing peanuts either ;) We will find >>>>>>>> better solution here. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Ben >>>>>>>> >>>>>>>> On Wed, Aug 10, 2016 at 10:37 AM, Shawn C. Peppers < >>>>>>>> videodirectwispal...@gmail.com> wrote: >>>>>>>> >>>>>>>>> I have zero problems with RMA at ubnt, im not sure what happen but >>>>>>>>> i cant remember one time i have had problem getting a warranty swap >>>>>>>>> completed. >>>>>>>>> >>>>>>>>> I do on the other hand think its funny that they don't want you to >>>>>>>>> send your product back in packing peanuts but turn around send the >>>>>>>>> product >>>>>>>>> back to you in packing peanuts. >>>>>>>>> >>>>>>>>> I have hate for packing peanuts. >>>>>>>>> >>>>>>>>> Shawn C. Peppers >>>>>>>>> Video Direct Satellite & Entertainment >>>>>>>>> 866-680-8433 Toll Free >>>>>>>>> 480-287-9960 Fax >>>>>>>>> http://www.video-direct.tv >>>>>>>>> >>>>>>>>> On Aug 10, 2016, at 11:24 AM, Ben Moore via Ubnt_users < >>>>>>>>> ubnt_users@wispa.org> wrote: >>>>>>>>> >>>>>>>>> Hi Jan - >>>>>>>>> >>>>>>>>> Can you send me some examples of this? This should not be >>>>>>>>> happening. We make it a point to have the RMA process be as smooth as >>>>>>>>> possible, so if this is not happening, please send to me off-list and >>>>>>>>> will >>>>>>>>> look into this and have it improved. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Ben >>>>>>>>> >>>>>>>>> On Wed, Aug 10, 2016 at 10:01 AM, Jan-OOLLC < >>>>>>>>> j.vank...@oregononline.net> wrote: >>>>>>>>> >>>>>>>>>> Our local supply chain is 2 days away, even when paying for next >>>>>>>>>> day it still takes 2. We don't use Amazon except for emergencies >>>>>>>>>> and since >>>>>>>>>> most of the supply chains I've used in the past use a ubnt warehouse >>>>>>>>>> which >>>>>>>>>> then sends out 6 or more months old product. Stuff we use a lot of, >>>>>>>>>> I have >>>>>>>>>> to keep in stock. You can't expect customers to have to wait for >>>>>>>>>> service, >>>>>>>>>> not tolerable. The RMA that didn't happen had a test date of >>>>>>>>>> February >>>>>>>>>> 2016, unit tossed into recycle bin. >>>>>>>>>> >>>>>>>>>> Jan V >>>>>>>>>> >>>>>>>>>> On 08/10/2016 04:14 AM, Tim wrote: >>>>>>>>>> >>>>>>>>>> Off topic a bit: >>>>>>>>>> >>>>>>>>>> We purchase from a local supply house. >>>>>>>>>> Provides a local inventory for us. >>>>>>>>>> >>>>>>>>>> Do not favor Amazon approach. >>>>>>>>>> >>>>>>>>>> You pay a small premium but the benefits are great in supporting >>>>>>>>>> a local supply chain that is willing to work with you. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> *Sent from my Verizon Wireless 4G LTE DROID* >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Jan-OOLLC <j.vank...@oregononline.net> >>>>>>>>>> <j.vank...@oregononline.net> wrote: >>>>>>>>>> >>>>>>>>>> I think I'll not bother with RMA as ubnt requires too much BS to >>>>>>>>>> jump through. Had an airrouter HP fail same day installed and >>>>>>>>>> description >>>>>>>>>> of failure was not adequate enough for them ( burned-up, too hot to >>>>>>>>>> touch, >>>>>>>>>> not working). I'm a one man show and don't have hours of free time >>>>>>>>>> to >>>>>>>>>> satisfy them. For stuff under $70 it's not worth my time to spend >>>>>>>>>> additional hours jumping through hoops after already spending money >>>>>>>>>> on >>>>>>>>>> truck rolls. They know I'm a wisp with spare parts in a stockroom >>>>>>>>>> and yet >>>>>>>>>> they treat me like a onetime user with nothing better to do than game >>>>>>>>>> them. I would go to a new vendor if it would be worth the cost and >>>>>>>>>> effort. It's not worth the aggravation >>>>>>>>>> >>>>>>>>>> Jan V >>>>>>>>>> >>>>>>>>>> On 08/09/2016 11:34 AM, CBB - Jay Fuller wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> So we were all over this prism line before it was really the >>>>>>>>>> prism line (mainly cause i've been drooling since seeing the prism >>>>>>>>>> demo in >>>>>>>>>> vegas last year) we had purchased several AC radios (and a few AC >>>>>>>>>> light >>>>>>>>>> radios) to test with. Had a hard time finding them around may - so >>>>>>>>>> i >>>>>>>>>> actually tried Amazon. >>>>>>>>>> >>>>>>>>>> Found several there - but apparently they were older units. >>>>>>>>>> >>>>>>>>>> We attempted to install one but it had the "flash memory failure" >>>>>>>>>> the day we got it out of the box. >>>>>>>>>> >>>>>>>>>> Attempted to RMA it - the date code was so old they denied the >>>>>>>>>> RMA. >>>>>>>>>> >>>>>>>>>> So I looked up our amazon receipt, resubmitted the RMA (again - >>>>>>>>>> purchased from Amazon in like May) - and attached the invoice with >>>>>>>>>> the RMA >>>>>>>>>> submission. >>>>>>>>>> >>>>>>>>>> UBNT approved the RMA. >>>>>>>>>> >>>>>>>>>> I know I've seen complaints about "shelf life" of ubnt gear in >>>>>>>>>> the past and denied RMA's. I don't think I've submitted an RMA in >>>>>>>>>> quite >>>>>>>>>> some time since all of that. Happy to see UBNT heard us and >>>>>>>>>> addressed that. >>>>>>>>>> >>>>>>>>>> Long live UBNT! >>>>>>>>>> >>>>>>>>>> Thanks >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> Ubnt_users mailing >>>>>>>>>> listUbnt_users@wispa.orghttp://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> Ubnt_users mailing >>>>>>>>>> listUbnt_users@wispa.orghttp://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> Ubnt_users mailing list >>>>>>>>>> Ubnt_users@wispa.org >>>>>>>>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>>>>>> >>>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> Ubnt_users mailing list >>>>>>>>> Ubnt_users@wispa.org >>>>>>>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Ubnt_users mailing list >>>>>>>> Ubnt_users@wispa.org >>>>>>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> -RickG KyWiFi >>>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Ubnt_users mailing list >>>>>> Ubnt_users@wispa.org >>>>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>>>>> >>>>>> >>>>> >>>> >>>> _______________________________________________ >>>> Ubnt_users mailing list >>>> Ubnt_users@wispa.org >>>> http://lists.wispa.org/mailman/listinfo/ubnt_users >>>> >>>> >>> >> >> _______________________________________________ >> Ubnt_users mailing list >> Ubnt_users@wispa.org >> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
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