You were obviously watching the wrong channel -
The scene: a man breezes into a hardware store carrying a hammer in
one hand and a screw in the other. He walks up to the customer
service desk with a perplexed look on his face:
Man: I sent my wife in yesterday with this odd hexigonal screw to get
a screw driver so I could put together the ikea desk we bought. The
clerk sold her this hammer.
Clerk: Well, it will work won't it?
He takes hammer and screw from the man and proceeds to hammer the
screw into the service desk.
Clerk: See? It works perfectly!
Man: Uh, right.
The man turns around and walks out shaking his head sadly at the
state of customer service in the store.
Man: I wonder it there's intelligent life on Mars. I fear there's
none here on earth.
On May 25, 2007, at 10:15 AM, Kenneth Kirksey wrote:
Some of the comments in this thread have been along the lines of
"Well I can find what I'm looking for amongst my 200 Bajillion items
in moments - and, look Ma, no collections, ain't I grand". Well,
great for you, but there are other ways of reviewing data than
knowing what you want and extracting it with aplomb from a big messy
pile. There is a very good reason why this is useful and why
organising these collections better would be even more useful�
Browsing.
The scene: A man storms angrily into a hardware store, carrying a
hammer in one hand an a screw in the other. He stomps up to the
customer service desk and proceeds to give the clerk a good tongue
lashing.
Man: This hammer you sold me isn't fully featured! It doesn't do
what I want a hammer to do!
Clerk: (looking perplexed) What doesn't it do?
Man: It won't drive this (holds up philips head screw) into wood!
Where do you get off selling me a hammer that doesn't do everything
I want it to do!
Clerk: (looking even more perplexed). Sir, hammers are for driving
nails, not screws. We've got nails if you'd like to use your
hammer, or we can sell you a screwdriver to use with your screws.
There are plenty of options, but you can't drive a screw with a
hammer.
Man: Dammit, I don't want nails or a screwdriver! I want to drive
these screws with this hammer! What's wrong with you people! How do
you even keep customers? If a customer wants a hammer that will
drive screws, then dammit, you give them a hammer that will drive
screws! I don't care what the hammer was designed to do, I want it
to do what I WANT IT TO DO!
Clerk: (now afraid that he's talking to a bat-s**t crazy lunatic)
Sir, the manager's office is right over that way...
:)
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Bromidic though it may sound, some questions don't have answers,
which is
a terribly difficult lesson to learn.
~~ Katharine Graham
david
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