On Mon, Jan 31, 2011 at 11:04 AM, Tim <[email protected]> wrote: > Enjoy this beauty (the app doesn't ask for permission to access the > SD card): >
Reminded me of this email exchange. NONE OF THIS IS MADE UP, including spelling errors. *User*: I need my refund cause it not work at all *Me*: Hi, I'm sorry you're having issues with the app. I will certainly issue you a refund if you're not happy with the app, but I would appreciate the opportunity to help you work out whatever problem you are having. Just let me know in detail what the issue is and I can probably help you through it. Thanks. *User*: it keep on showing eorr *Me*: I'm sorry, I'm not following. Can you explain, in as much detail as possible, what steps you're taking and what you see? Like what buttons you're pressing, what screen you're in, what the exact error is, etc. It's hard to know what the problem is from this little information. *User*: when i try to used it keep on mess up *Me *(now I'm getting annoyed): I'm sorry, but I have no idea what "it keep on mess up" means. *User* well i trying to bus tracker then cut off then it put me back to mean screen *Me*: OK, lets start step by step. First, what screen are you on? (At the top of the app it says "TreKing > " followed by the name of the screen. What do you see there? "My Treks"? "Trek Tracker"? Or something else? *User *(I nearly punched my monitor when I read this): something else *Me*: And the something else is what? *User*: it on frozen *Me *(I this point, I'm like f*** this) That makes absolutely no sense. What is your Google Checkout number? I'm just going to refund your purchase. *User*: ok (followed by second email with Order number) *Me*: Your order has been canceled. I'm sorry you had this issue and I'm sorry I could not understand a word of what you were saying to help you. *User*: alright thanks Then this dude has the nerve to email me back using the free version of the app a week later: *User*: Need to fix it please *Me*: Need to fix what? *User*: cta bus tracker *Me *(this is when I realized it was the same dude): It's fixed. (In reality I did absolutely nothing) *User*: ok when do update 2.2 for htc desire *Me* (no idea what he's even asking): I don't know. User: *ok* * * * * I never though making an app would be this much ... um ... fun. Yeah, let's call it that. ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
