hello everybody,
i am struggeling for some months now to get really great coffee from my
brewtus iv. the problem is simply explained, the coffee is always harsh
to some extend.
while i was going through all the variables (beans, grind, dose, tamp,
temperature, pressure) i did get my hands on a secondhand gaggia classic
and the latter outperforms my brewtus with ease. that just cannot be! :(
i've tried so many combinations, i might just have tried it all. i am
starting to feel despair. maybe i just got a bad machine. but it's not
like there is a malfunction that can be shown, i don't think i can
return it to get a replacement with the argument 'the coffee tastes
harsh'. the fact that i ordered the machine from france (i live in the
netherlands) makes this more complicated.
with all the experimenting, i can make it more harsh or less harsh, but
never really perfect. with the gaggia, that's just simple, find the
right dose and grind and you're rewarded with a great cup.
with the brewtus, a big financial investment plus months of struggling
and no reward.
it is in this despair that i am asking this forum for help. please.
all the best,
guido.
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