I wholeheartedly still agree with Kitt's comments. Todd has called me at home, once on Easter Sunday, to help me deal with issues. As long as he's involved, things are great. I am encouraged to hear him say that they've worked on their service, etc. in a separate message.
And, in case it wasn't clear, I would buy from him again based on his personal touch--I have never been left in the cold. Even though I've had to drive things along at times, once I call or email him directly, he gets it taken care of. tx, bmc Sent from my 8-track deck On Mar 23, 2012, at 9:17, KittJohnson <[email protected]> wrote: > in my view, having owned both, the answer is "yes". > > A bit of history might clarify "Todd". There is a company in upstate NY (US > of A) called Importika that imports foreign manufactured products and > distributes them to retailers and sub distributors. The Salzman family which > owns the company were early into using the Internet to sell directly to the > widely scattered consumer market for high quality coffee related products. > They formed a division called Whole Latte Love (WLL) under the direction of > Todd Salzman, who happens to be an espresso afficianodo. They are the master > distributor for Gaggia, Expobar, and a few other lines and are sub > distributors for many other lines. Their Internet based activities try to be > especially user friendly. > > In the mid-90's, when "good" home espresso machines were either a multi-group > restaurant machine (typically used) or a Silvia or Gaggia Classic, the > manufacturers of commercial machines began offering small HX machines as a > next step up. Shortly after the millennium, Todd Salzman became convinced > that there was an unserved market for a good quality dual boiler machine for > the home user. He began working with Expobar to modify one of their > platforms to meet the constraints of the home market such as 15 amp circuits, > etc. The Brewtus is the result. > > Todd keeps an eye on this site and occasionally jumps in with his expert > advice. Your question is not one that he would be likely to comment on. > However, when someone says "I' m not getting the support I expect from WLL" > they are likely to get an email from Todd with his personal number and either > the answer or a request to call so he can take care of it. > > I would recommend that you visit their site and that you consider buying > directly from them if you wish. They support their customers effectively and > well. Just my opinion. > Kitt > > Sent from my iPad > > On Mar 22, 2012, at 1:28 PM, Tegespresso <[email protected]> wrote: >> >> So if I am reading it right....it is worth it in the long run to go up >> to the rotary pump vs. the vibratory? >> >> From the entry level Brewtus IV to the Brewtus-R it is $250 extra. >> From the Brewtus-P to the Brewtus-R it is only $150. But the Brewtus >> IV is reservoir only and not plumbable. >> >> Where do you recommend purchasing it from? Who is Todd? Open box is >> definitely an attractive option. >> >> After looking at the Duetto II and the Vibiemme, the Expobar Brewtus >> is definitely the most cost friendly of the three; while still giving >> you the PID, E61 head, etc, etc. >> >> Any other advice or help would be greatly appreciated.....many thanks, >> Tony >> >> >> >> >> >> On Mar 22, 11:22 am, Tegespresso <[email protected]> wrote: >>> Hello Everyone, >>> >>> I am new to this group.....so hello to everyone who participates. >>> >>> I am buying a Expobar Brewtus IV espresso machine. I am REALLY torn >>> between which model. My budget is fairly tight and I am going over my >>> budget as it is when upgrading my grinder too. >>> >>> To that end, my question is: Is is worth it to jump up to the rotary >>> pump model? If is roughly $250 more in price. Are the vibratory >>> pumps that much louder? Any help would be greatly appreciate. >>> >>> Also, are there any glaring negatives with the Expobar Brewtus IV line >>> of espresso machines? They seem very well priced for everything you >>> get and that is why I am looking into them so heavily vs. other name >>> brandes like the Vibiemme, Alex Duetto II, etc having dual boiler >>> versions. >>> >>> Many thanks for any help you can provide. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Brewtus" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/brewtus?hl=en. >> > -- > You received this message because you are subscribed to the Google Groups > "Brewtus" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/brewtus?hl=en. -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
